Information Technology Assurance Specialist
Information technology professional job in Los Angeles, CA
MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA.
The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Analyze and troubleshoot system anomalies to ensure optimum equipment performance.
Prepare system for operational use and support operational tests.
Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices.
Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support.
Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management.
Minimum Qualifications:
Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree.
8+ years total related experience
6+ years of relevant SCI experience.
Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire.
Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages).
Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation).
Preferred Qualifications:
3+ years of SAP related experience highly desired.
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired.
Clearance Requirements:
Current Top- Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Computer Forensic Analyst
Information technology professional job in Richmond, CA
Facility Location
F & TSD LABORATORY
2501 RYDIN RD, FLOOR 2S
RICHMOND CA 94850
Information
TITLE: FORENSIC COMPUTER ANALYST
GRADE: W2 - 02
FLSA DESIGNATION: Exempt
OCCUPATION CODE: 2210-0218
NON-SCHEDULED DAYS: Saturday/Sunday
HOURS: 08:00 A.M. to 04:00 P.M.
BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current postal pay policies. We offer excellent benefits including health and life insurance, retirement plan, savings/investment plan with employer contribution, flexible spending, flextime scheduling of core work hours, annual and sick leave.
Functional Purpose
Conducts forensic analyses of digital and other multimedia evidence utilizing appropriate scientific methodologies, forensic techniques, and quality assurance practices in support of criminal and administrative investigations.
DUTIES AND RESPONSIBILITIES
1. Conducts forensic examinations of digital and other multimedia evidence through the application of scientific practices for the recognition, collection, analysis, and interpretation of digital evidence for criminal and civil law or regulatory purposes.
2. Examines and analyzes evidence and interprets scientific observations and data to render conclusions, form opinions and produce reports utilizing a full range of electronic search methods and forensic examination techniques.
3. Provides expert witness testimony; produces comprehensive reports and illustrative exhibits for federal, state, and local judicial proceedings at a level sufficient to explain evidence interpretations and conclusions from forensic examinations and scientific data to a lay audience.
4. Serves as a subject matter expert and technical advisor in matters relating to the proper collection, preservation, packaging, and submission of digital and multimedia evidence; participates in crime scene evidence collection activities in major field investigations; ensures evidence handling requirements are met.
5. Performs ongoing evaluation and validation of laboratory instrumentation and methods, operating protocols, and safety practices under supervision; maintains awareness of safety procedures and identifies possible physical conditions and/or laboratory procedures that may create unsafe conditions.
6. Delivers training in laboratory services, evidence collection, crime scene processing and field examination.
7. Conducts studies and research for improving forensic analyses, scientific methods, and resolving forensic examination problems.
8. Acts as liaison with postal management and federal, state, and local organizations on technical developments, forensic methods, and investigative problems of common interest.
9. Analyzes systems to assist with network intrusion and cybersecurity investigations to determine the cause and extent of a breach.
Requirements
1. Ability to communicate orally and in writing in order to prepare reports of examination results and conclusions, and provide testimony as an expert witness before state, federal or other judicial bodies.
2. Ability to provide training related to laboratory services, evidence collection, and field examination.
3. Knowledge of evidence collection, preservation, packaging and shipment procedures sufficient to serve as a technical advisor in such matters and to ensure evidence handling requirements are met.
4. Knowledge of forensic science techniques, laboratory protocols, research methodologies, quality assurance standards and computer forensic and cyber security examination procedures, instrumentation and software sufficient to properly access, preserve, and extract appropriate evidence from a variety of media and conduct detailed and complex analyses and interpretation of the value of evidentiary items.
5. Ability to render conclusions/opinions and make recommendations based on forensic practices of recognition, collection, and interpretation of digital and multimedia evidence related to computer forensic examinations.
6. Ability to conduct and document scientific research related to computer forensic examinations.
7. EDUCATION/CERTIFICATION: Bachelor's degree in computer sciences, forensic science, or a closely related field from a college or university accredited by a national or regional accreditation organization recognized and sanctioned by the U.S. Department of Education. NOTE: Employees in the Forensic Computer Analyst or Forensic Computer Analyst Sr position prior to June 27, 2015, are exempt from this requirement.
Desirable Qualifications: CERTIFICATION: International Association of Computer Investigative Specialists (IACIS) Certified Forensic Computer Examiner (CFCE) or the International Society of Forensic Computer Examiners (ISFCE) Certified Computer Examiner (CCE) or Defense Cyber Investigations Training Academy (DCITA) Digital Forensic Examiner (DFE)
Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.
Applicants must also be a U.S. citizen or have permanent resident alien status.
IT Support Technician (TEMP)
Information technology professional job in Modesto, CA
AT LEAST 6 MONTHS*
Provide full coverage for day-to-day IT support responsibilities, including service desk requests, desktop/laptop support, hardware refresh activities, basic networking tasks, software installations, account support, and troubleshooting.
This contractor must be able to work independently, manage multiple tasks, and follow established IT processes.
ESSENTIAL JOB DUTIES:
Technical Skills
Hardware & System Support
Windows 10/11 troubleshooting
Laptop and desktop hardware diagnostics & repair
Experience with machine imaging, reimaging, and device setup (Autopilot/Intune experience preferred but not required)
Basic understanding of Active Directory (password resets, account unlocks, group membership checks)
Software & Tools
Ability to work tickets in a Service Desk platform (preferably ManageEngine ServiceDesk Plus)
Ability to follow documented processes for asset intake, naming conventions, tagging, and deployment
Operational Skills
Ability to handle multiple tickets simultaneously without dropping assigned tasks
Comfortable communicating with all levels of the organization, including executives
Ability to ask clarifying questions when needed and follow standard procedures
Strong documentation habits-notes in tickets, steps taken, and resolutions
Must be able to work on-site at Modesto headquarters
Key Responsibilities
Serve as technician handling daily assigned service desk tickets
Support hardware refresh and laptop deployment cycles (setup, configuration, user migration when applicable)
Provide support for conference rooms, Surface Hubs, and audio/video equipment
Perform basic user account support (password resets, MFA troubleshooting, access issues)
Assist with routine IT tasks such as:
Updating machines
Running Windows updates
Tracking and maintaining asset inventory
Supporting new-hire setups as needed
Escalate issues appropriately to senior staff when out of scope
Nice-to-Have (Not Required)
Intune / Autopilot experience
Familiarity with managing laptops in bulk (refresh cycles)
Experience in environments with distributed locations (e.g., gas stations, terminals, remote offices)
Experience with conference room technology
Requirements and Qualifications:
4-6 years in an IT support or help desk role
Ability to operate independently (we cannot train from scratch)
Candidate must be reliable, proactive, and comfortable in a fast-paced environment
Professional and respectful communication
Follows procedures and does not deviate from process without approval
Takes responsibility for work (no blame-shifting)
Team-oriented mindset
Ability to prioritize tasks correctly
Strong problem-solving without relying heavily on escalation
EDUCATION AND/OR CERTIFICATIONS DESIRED:
Strong knowledge of Windows 10/11, Microsoft 365 apps, and user environment settings
Experience with Active Directory, device management, and user lifecycle administration
Familiarity with ticketing systems such as ServiceNow, Zendesk, or ConnectWise
Ability to document and present solutions clearly and concisely
Valid driver's license and ability to travel between supported local locations as needed
A bachelor's degree is preferred but not mandatory; relevant education and experience can also meet the requirements.
TESTING REQUIREMENTS:
Candidates will participate in assessments that are specific to position skillset needs.
Culture Index Survey
Senior Information Technology System Administrator
Information technology professional job in Los Angeles, CA
Job Title: IT System -Infrastructure Technology Engineer
Contract to hire
is based in San Pedro, CA and its 100% onsite.
Summary of Job
Proven experience in Datacenter infrastructure management, CISCO and DELL infrastructure, Virtualization with VMWare.
Good capability, understanding of systems infrastructure administration, configuration, licensing, deployment process and support.
Experience with running automated patching process, management of infrastructure assets and firmware.
Experience with Nutanix, with hyperconverged platforms is an advantage.
Understanding of Continuous Improvement/LEAN/Six Sigma.
Understanding of administrating DELL Tanzu stack, Kubernetes clusters and its virtualization.
About the Role
We are seeking an experienced System Administrator to join our IT Infrastructure team at our container terminal operations. This role is critical to maintaining and optimizing the technology systems that support our 24/7 port operations, ensuring high availability and performance of systems that enable cargo handling, vessel operations, and terminal management.
Key Responsibilities
Virtualization & Infrastructure Management
Manage and maintain VMware vSphere environments, including ESXi hosts, vCenter Server, and related components
Perform capacity planning, performance tuning, and optimization of virtualized infrastructure
Deploy, configure, and troubleshoot virtual machines to support terminal operations
Manage hyperconverged infrastructure platforms including vSAN deployments
Support Nutanix environments and assist with expansion projects
Server Administration
Administer Windows Server environments (2016 through 2025), including Active Directory, DNS, DHCP, and Group Policy
Manage and support Linux systems (Ubuntu and RHEL distributions) for various operational applications
Implement security patches, updates, and configuration changes across server estate
Monitor system performance and proactively address capacity and performance issues
Storage & Infrastructure
Manage SAN/NAS storage systems, including provisioning, monitoring, and capacity management
Configure and maintain Fibre Channel and iSCSI storage connectivity for ESXi hosts and physical servers
Troubleshoot storage performance issues and optimize storage network configurations
Manage LUN provisioning, zoning, and multipathing configurations
Support backup and disaster recovery solutions
Work with Cisco UCS compute platforms for infrastructure deployments
Participate in infrastructure refresh and upgrade projects
Operational Support
Provide Level 2/3 support for infrastructure-related incidents and service requests
Participate in on-call rotation to support 24/7 terminal operations
Document systems, procedures, and infrastructure configurations
Collaborate with network, security, and application teams on integrated solutions
Support disaster recovery planning and testing activities
Required Qualifications
3-5 years of experience in system administration roles
Strong hands-on experience with VMware vSphere (ESXi, vCenter)
Proficiency with Windows Server administration (2016 or newer)
Solid experience with Linux administration (Ubuntu and/or RHEL)
Understanding of storage technologies including SAN/NAS concepts and protocols (Fibre Channel, iSCSI, NFS)
Experience with scripting and automation (PowerShell, Bash, Python)
Strong troubleshooting and problem-solving skills
Excellent documentation practices
Ability to work in a 24/7 operational environment with on-call responsibilities
Preferred Qualifications
Experience in maritime, logistics, or industrial/operational environments
Hands-on experience with hyperconverged infrastructure (vSAN, Nutanix)
Familiarity with Cisco UCS platform (UCS Manager, Fabric Interconnects)
Experience with Fibre Channel switching and fabric management
Knowledge of iSCSI best practices and performance tuning
VMware VCP certification
Red Hat Certified System Administrator (RHCSA) or similar Linux certification
Experience with infrastructure monitoring tools
Knowledge of container technologies (Docker, Kubernetes)
Understanding of high-availability and disaster recovery design principles
A reasonable, good faith estimate of the minimum and maximum base salary for this position is $170 K to $190 K per year
Benefits:
Comprehensive benefits including medical, dental, vision, disability, life and AD&D insurance, retirement savings with company match, paid parental and transitional leave, PTO, wellness programs, tuition reimbursement, adoption assistance, and an Employee Assistance Program-supporting colleagues and families across health, financial, and work-life needs.
* The pay range listed above reflects the expected starting salary /Pay rate for this role. This range may be adjusted based on market conditions, location, and other relevant factors. The Company will determine the final starting salary/Pay rate in consultation with the selected candidate(s), in full compliance with applicable laws
IT Support Technician
Information technology professional job in Chico, CA
Chico, CA 95928
Salary: $35 - $40 per hour, depending on experience
Opportunity with a Managed Service Provider (MSP) that manages networks, computer systems, and vendors for our business clients throughout the US, but primarily in Northern California. The IT Support Technician will have a track record of understanding business desktop, server, cloud, and networking technologies, including Windows 11 workstations, Windows 2016-22 servers, advanced networking, and vendor-specific hardware and software
RESPONSIBILITIES:
Making the user experience the top priority
Working as a team to administer and maintain production servers and applications
Performing support of network routing, VLANs, Windows server, and Windows desktop administration and troubleshooting tasks
Acting as an escalation point for customer device outages and performance issues
Monitoring alert systems and taking appropriate action as per guidelines
Analyzing various messages in an event log to affect repairs
Receiving escalated service requests requiring an enhanced response
Training and mentoring other technicians
Member of the after-hours support team
REQUIREMENTS:
Four (4) years of experience in similar IT support positions
History of network and firewall administration (Cisco, Sophos, SonicWALL)
Strong network, cloud, server, and workstation troubleshooting knowledge
Excellent customer service skills (courteous, tactful, and professional demeanor)
Excellent written and verbal communication skills, with experience presenting to groups
Reliable work ethic
Desired Skills and Knowledge:
Windows server technologies
Microsoft 365 and Azure technologies
Active Directory and GPO administration
Network switch and firewall technologies
BENEFITS:
Flexible Vacation
Bonus Program
401k with Company Match
Medical (90%), Dental (100%), Vision (100%)
Life Insurance (100%)
AD&D (100%)
Aflac available
Sick Pay
Paid Holidays
Employee Recognition Platform
Anniversary Recognition Program
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req25-00865
Help Desk Technician
Information technology professional job in Santa Rosa, CA
Salary Range:$26.50 To $31.25 Hourly
HelpDesk Technician
Job Type: Full-Time | Non-Exempt | In Office
Salary Range: $26.50 - $31.25 per year
Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024.
We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive.
As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits.
Job Summary
The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience.
Essential Duties and Responsibilities
Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues.
Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs.
Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution.
Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting.
Assist in updating training materials and provide user training as needed.
Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance.
Monitor and report recurring issues to management; stay current with system updates and industry trends.
Maintain accurate inventory of desktop and printing equipment.
Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards.
Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals.
Minimum Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred.
Basic knowledge of IT operations, hardware/software troubleshooting, and network support.
Familiarity with banking industry compliance and security standards is a plus.
Strong communication skills with the ability to explain technical concepts clearly.
Proficient in Microsoft Office, desktop applications, and mobile device platforms.
Strong organizational, time management, and problem-solving skills.
Ability to work independently and manage multiple tasks effectively.
Valid driver's license and reliable transportation may be required.
Benefits & Perks
Competitive employer contribution to medical, dental and vision coverage
401k plan with employer match
Flexible Spending Accounts (FSA) and Dependent Care Accounts
Employee Assistance Program (EAP)
Employer provided Calm subscription
Employer provided mental health benefits through Teladoc
Life, AD&D and disability insurance
Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer
Online discount program
Tuition Reimbursement Program
Equal Employment Opportunity & Accommodations
Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic.
We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws.
Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information.
Recruitment Policy
Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California.
We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.
Information Technology & Administrative Specialist
Information technology professional job in Pasadena, CA
About the Role
We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment.
Key Responsibilities
• Provide day-to-day technical support for hardware, software, IT security, configuration, and system upgrades.
• Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization.
• Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals.
• Oversee maintenance of IT equipment to ensure optimal performance and utilization.
• Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses.
• Process monthly administrative expense reports in accordance with SOPs.
• Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication.
• Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards.
• Support daily workplace needs such as seating arrangements, office access control, and refreshments.
Qualifications
• Bachelor's degree in Information Technology, Business Administration, or related field preferred.
• 1+ years of experience in IT support and/or office administration.
• Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance.
• Strong organizational skills with attention to detail.
• Excellent communication skills and a proactive problem-solving attitude.
• Experience with vendor management and procurement processes is a plus
Senior Lead IT / Systems Administrator
Information technology professional job in San Ramon, CA
About the Company
At the Pac-12, we are passionate about sports and technology! As part of our team, you will play a key role in driving the engineering operations and technology initiatives that power our business.
About the Role
We are seeking a highly skilled and motivated Sr. Lead IT/Systems Administrator to oversee and optimize our company's IT infrastructure, ensuring it meets the needs of our growing business. This role is perfect for an experienced, hands-on IT leader who thrives on technical challenges, strategic planning, and leading teams to success.
You will be responsible for designing, implementing, and maintaining complex IT systems, ensuring stability, security, and performance. The Sr. Lead IT/Systems Administrator will work closely with senior leadership to align IT strategies with business objectives while fostering a collaborative and innovative environment within the IT team.
The ideal candidate will be well versed in multiple operating systems, including Windows, Mac, and Linux, and have strong expertise in SQL and Proxmox virtualized environments. They will be a hands-on leader with a collaborative, “let's do it together” attitude, committed to elevating the IT and Systems team. Experience with SentinelOne, NinjaOne, and JAMF is a strong plus.
RESPONSIBILITIES
Leadership & Team Management:
Lead and mentor a team of IT support technicians and systems administrators, ensuring they have the resources, guidance, and training to grow and excel.
Champion a collaborative and high-performance culture within the IT department, encouraging knowledge sharing, innovation, and growth.
IT Infrastructure & Operations Management:
Oversee the design, implementation, and maintenance of the company's IT infrastructure, ensuring network availability, reliability, and scalability.
Manage system and server administration (Windows/Linux), SQL databases, cloud services, virtualized environments (e.g., VMware, Proxmox), and Mac environments.
Ensure a secure, stable, and efficient IT environment by proactively identifying potential issues and implementing solutions.
Maintain oversight of all IT assets, including hardware, software, and cloud services.
Develop and maintain disaster recovery and business continuity plans to safeguard business operations.
Strategic Planning & Project Management:
Collaborate with senior leadership to develop and implement IT strategies that align with the company's overall business objectives.
Oversee IT projects from initiation to completion, ensuring they are delivered on time, within scope, and within budget.
Develop long-term technology roadmaps, recommending improvements and upgrades to ensure the IT environment is future-proof and scalable.
Manage and optimize IT budget, ensuring efficient allocation of resources and cost-effective solutions.
Security & Compliance:
Ensure that IT systems are secure, compliant with industry standards, and adhere to data protection regulations.
Develop and enforce IT security policies, implementing robust security measures such as OS firewalls, encryption, and intrusion detection.
Conduct regular security audits and risk assessments to identify vulnerabilities and mitigate risks.
Stay current with industry trends and evolving cybersecurity threats, ensuring the organization is always protected.
Vendor & Stakeholder Management:
Manage relationships with external vendors, service providers, and contractors, ensuring service level agreements (SLAs) are met and costs are controlled.
Lead negotiations and procurement for IT services, equipment, and software.
Collaborate with other departments and business units to understand and support their technical needs.
User Support & Training:
Oversee the development and delivery of IT training programs to enhance user knowledge and improve system efficiency.
Ensure the IT helpdesk provides high-quality, timely support for all staff across various technical issues.
Ensure documentation and knowledge bases are continuously updated to support end-user training and troubleshooting.
QUALIFICATIONS
Education: Bachelor's degree in Information Technology, Computer Science, or related field.
Experience: 8+ years of experience in IT operations, with a minimum of 2-4 years in a senior technical role overseeing infrastructure and systems management.
Proven expertise in managing large-scale IT infrastructure, including networks, servers (Windows/Linux), virtualization platforms (VMware, Proxmox), cloud technologies (AWS, Google Cloud), and database management.
Demonstrated ability to design, implement, and support highly available, secure, and scalable IT systems.
Strong background in IT security and risk management, including experience with firewalls, VPNs, intrusion detection systems, and encryption technologies.
Proven success in managing IT budgets, resources, and complex projects.
Technical Skills
Solid understanding of networking protocols (TCP/IP, DNS, DHCP)
Expertise in systems administration, including Windows Server, Linux, Mac and cloud environments.
Experience with database management (MSSQL Server).
Proficiency with cybersecurity tools, practices, and frameworks (e.g., firewalls, endpoint protection, SIEM, SentinelOne).
Soft Skills:
Exceptional leadership and team management skills, with the ability to motivate and develop high-performing teams.
Strong problem-solving, analytical, and troubleshooting abilities.
Excellent verbal and written communication skills, able to translate technical concepts to non-technical audiences.
Strong project management skills, able to prioritize and manage multiple projects simultaneously.
Results-oriented with a proactive, “can-do” attitude.
Preferred Qualifications:
Relevant certifications such as CompTIA Network+, Security+, Microsoft Certified: Windows Administrator, AWS Certified Solutions Architect, PMP, or ITIL.
Experience with broadcast technologies (e.g., playout automation, video servers, MAM, streaming protocols) is a plus.
WORKING CONDITIONS:
Primarily office-based in San Ramon, CA with occasional remote work flexibility.
Evening or weekend work for system maintenance, upgrades, or emergency support.
Evening or weekend work to provide IT and systems support for scheduled live productions.
Limited travel to other company locations may be required.
COMPENSATION
The exact salary will depend on the successful candidate's, relevant skills, experience, and qualifications.
PAC-12 OVERVIEW
The Pac-12 stands at a defining moment in its history. Founded in 1915, the league's rich legacy of athletic and academic excellence spans over 100 years. Supported by world-class service and empowerment, Pac-12 student-athletes have earned more than 500 NCAA team championships. Now with a renewed and bold vision for its future, the Pac-12 has undergone significant transformation on its journey to launching a new collegiate athletics conference, custom-built for both the modern-day student-athlete and an evolving college sports landscape.
Under the leadership of Commissioner Teresa Gould, the Pac-12 embarks on creating a new legacy, composed of nine member universities, a one-of-its-kind and state-of-the-art broadcast production facility in San Ramon, CA., and a reimagined commercial enterprise that is uniquely positioned to drive strategic partnerships, brand enhancement, revenue generation and other growth opportunities to unlock new and lasting value for both its member universities and its student-athletes. Currently composed of Oregon State University and Washington State University, the league will welcome seven new full members beginning with the 2026-27 season, including Boise State University, Colorado State University, California State University, Fresno, Gonzaga University, San Diego State University, Texas State University and Utah State University.
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Oracle Application Specialist
Information technology professional job in Los Angeles, CA
What you will find ...
production support for Oracle Cloud (Benefits & Absence)
remote available for: AZ, CA, CO, FL, GA, MN, NV, OR, & TX
exceptional benefits (pension plan options)
What you will do ...
production support for Oracle Cloud (Benefits & Absence)
break fix & troubleshoot Oracle Cloud (Benefits & Absence)
project support for enhancements (Open Enrollment)
configuration & testing Oracle Cloud (Benefits & Absence)
OTBI report writing & audit files for compliance
Wish list ...
3+ years in Oracle Cloud modules (Benefits & Absence)
Oracle Cloud production support (primary Benefits & Absence)
experience with Oracle HCM Cloud & Oracle HR preferred
healthcare or hospital IT environment a big plus
IT Systems Administrator
Information technology professional job in El Segundo, CA
Salary Range: $90k to $115k
We are seeking an experienced and proactive IT Systems Administrator to manage and support our internal IT infrastructure in a fast-paced ERP software environment. The ideal candidate will ensure the reliability, security, and performance of our systems while supporting employees and stakeholders with technical needs. You will play a key role in maintaining uptime for our development, staging, and production environments that power mission-critical ERP solutions.
Key Responsibilities and Outcomes:
System Administration: Maintain, configure, and monitor internal servers, virtual machines, and cloud-based infrastructure (e.g., ).
Network Management: Ensure stable and secure network operations, including firewalls, VPNs, switches, and wireless access points.
ERP Infrastructure Support: Deploy and maintain backend infrastructure for ERP software, including databases (e.g., MS SQL Server), application servers, and storage solutions.
Security and Compliance: Implement and enforce IT security policies, patch management, vulnerability scanning, and compliance with data protection regulations (e.g., GDPR, SOC 2).
Disaster Recovery & Backup: Develop, test, and maintain disaster recovery plans and data backup strategies to ensure business continuity.
User Support & Onboarding: Provide Tier 2/3 technical support, onboarding/offboarding of employees, and maintain IT asset inventory.
Automation & Optimization: Use scripting (e.g., PowerShell, Bash, Python) and automation tools to streamline system administration tasks and improve efficiency.
Monitoring & Reporting: Monitor system performance and generate reports on uptime, resource utilization, and security alerts.
Vendor Management: Coordinate with third-party vendors for hardware, software, and service support.
Core Competencies:
Problem Solving & Troubleshooting - Quickly identify root causes and resolve system or network issues with minimal disruption.
Attention to Detail - Maintain high accuracy in configuration, documentation, and system logs.
Collaboration & Communication - Work effectively with cross-functional teams, including software developers, QA engineers, and support staff.
Adaptability - Thrive in a fast-changing tech environment with evolving tools and priorities.
Security Awareness - Maintain a strong focus on cybersecurity best practices.
Skills and Accomplishments:
Demonstrated experience managing ERP system environments (preferably SAP, Oracle, NetSuite, Odoo, or Microsoft Dynamics).
Proven success in maintaining >99.9% system uptime across production environments.
Experience implementing IT security measures that passed regulatory audits or reduced vulnerabilities.
Successfully deployed automation scripts/tools that improved infrastructure reliability or saved time.
Led or contributed to cloud migration, virtualization, or infrastructure modernization projects.
Qualifications for the Role
Education:
Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent experience considered.
Certifications (Preferred):
Microsoft Certified: Azure Administrator Associate
AWS Certified SysOps Administrator
CompTIA Network+ / Security+
VMware Certified Professional (VCP)
Experience:
3-5 years of experience as a systems administrator or IT infrastructure engineer.
Experience supporting ERP systems is a strong asset.
Technical Proficiencies:
Windows Server and/or Linux Administration
Virtualization technologies (VMware, Hyper-V, KVM)
Networking (TCP/IP, DNS, DHCP, firewalls, VLANs)
Cloud platforms (Azure, AWS, or GCP)
Backup and recovery tools (e.g., Veeam, Acronis)
Monitoring tools (e.g., Zabbix, Nagios, PRTG, Datadog)
Information Technology Specialist
Information technology professional job in San Diego, CA
Company: Insight Global
IT Specialist Mid
Pay Rate: $36/hr
Duration: 3 Years - On-rolling Contract (12 months)
Clearance Needed: Active DoD Secret
Summarized Day-to-Day
An employer in San Diego, CA is looking for an Information Technology Specialist to join the team on a large DoD contract. This specialist will be providing information technology troubleshooting support for customer technical issues onsite. The main responsibilities of the role will be centered around handling 4-11 tickets a day involving issues with laptop, desktop, printer, phone, and other technical equipment in person with the customer, so strong communication skills and a deserve to provide customer service support is necessary. Additional duties include assist information engineers in coding, testing, implementation, and documentation projects. Conceptualize, design, construct, test, and implement portions of business and technical Information Technology (IT) solutions through application of appropriate software development life cycle methodology. Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Define scope, plans, and deliverables for assigned projects. Collect, identify, define, and organize detailed user and IT requirements. Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.
Wanted Background
- Active DoD Secret Clearance
-2-years in information technology support experience supporting desktops, servers, routers, printers, mobile devices, and networks
- Strong customer service skills and attitude
- Basic troubleshooting experience
- Active Secret clearance
- IAT 2 Certification (Sec + CE or CCNA Security)
IT Systems Administrator
Information technology professional job in Costa Mesa, CA
IT Systems Administrator - BioTech | Costa Mesa, CA
Full-Time | $75,000-$90,000
Are you an IT professional who thrives in a regulated, science-driven environment? A fast-growing biotech company based in Costa Mesa, California, is seeking an experienced IT Systems Administrator to support its state-of-the-art manufacturing and laboratory operations.
This is a unique opportunity to join a company dedicated to delivering high-quality, life-changing therapies-where IT plays a critical role in ensuring safe, compliant, and efficient production.
What You'll Do
As the IT Systems Administrator, you'll be responsible for both day-to-day support and the administration of critical systems in a GMP environment. Your key responsibilities include:
Providing responsive on-site and remote support for hardware, software, and network issues
Installing, configuring, and maintaining workstations, servers, and infrastructure components
Administering user accounts, permissions, Active Directory, and Microsoft 365
Managing backups, disaster recovery solutions, and system documentation
Supporting GMP and FDA compliance, including system validation and audit readiness
Applying network and cybersecurity best practices across manufacturing and lab systems
Collaborating with Manufacturing, Quality, R&D, and Operations teams to support IT-critical processes
What You Bring
2+ years' experience in IT support or system administration
Experience in pharma, biotech, or other GMP-regulated industries highly preferred
Strong technical foundation in Windows, Microsoft 365, networking, and Active Directory
Knowledge of ERP, LIMS, MES, or other manufacturing/lab systems is a plus
Understanding of GMP, 21 CFR Part 11, and data integrity principles
Certifications such as CompTIA A+, Network+, Microsoft MDAA, ITIL, or similar are beneficial
Excellent communication, problem-solving, and customer service skills
Why This Role?
Work at the intersection of technology and life science innovation
Play a key role in systems supporting product quality and patient safety
Join a collaborative team in a growing organisation with real advancement potential
Be part of a high-quality, compliant, and mission-driven environment
Location
Costa Mesa, CA (on-site)
Information Technology Support Technician- Tier 2
Information technology professional job in Los Angeles, CA
:
1Above Technology is a leading technology solutions provider established in 2005, with a strong presence in the Greater Los Angeles area and servicing companies nationwide. Our highly experienced team is passionate about technology and delivering the best innovations in technological solutions. At 1Above, we believe in providing technology that works for you, not against you.
Role Description:
We are seeking a highly skilled and motivated Tier 2 IT Technician to join our IT support team. The ideal candidate will possess a strong technical background, excellent problem-solving abilities, and a customer-centric attitude. As a Tier 2 IT Technician, you will be responsible for providing advanced technical support, resolving complex IT issues, and ensuring the smooth operation of our clients' systems and networks.
Key Responsibilities:
Provide advanced technical support and troubleshooting for hardware, software, and network issues.
Respond to and resolve escalated helpdesk tickets in a timely and efficient manner.
Perform system diagnostics, maintenance, and repairs.
Install, configure, and upgrade computer hardware, software, and peripherals.
Monitor and maintain network infrastructure, including switches, routers, and firewalls.
Collaborate with Tier 1 support staff to ensure a seamless support experience for clients.
Document and track support requests, resolutions, and work performed.
Assist in developing and implementing IT policies, procedures, and best practices.
Participate in on-call rotation for after-hours support as needed.
Qualifications:
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
Minimum of 2-4 years of experience in a technical support or IT helpdesk role. (REQUIRED)
Strong knowledge of Windows and Mac operating systems.
Experience with network troubleshooting and configuration.
Proficiency in troubleshooting hardware and software issues.
Familiarity with Active Directory, Office 365, and other common enterprise applications.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving abilities.
Ability to work independently and as part of a team.
Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus.
Benefits:
Competitive salary
health, dental, and vision insurance- group rate
401(k) plan with company match.
Generous paid time off
Collaborative and inclusive work environment.
Compensation:
$25-30/hr based on experience
IT & Network Engineer
Information technology professional job in Long Beach, CA
Hours: Full Time (Contract to Hire)
The role
Napster Corp is seeking a highly skilled IT & Network Engineer to join our team onsite in Long Beach, CA. This role is critical to maintaining, optimizing, and scaling our internal IT infrastructure and network systems across corporate and production environments. Reporting to the Senior Director of IT, the IT & Network Engineer will ensure reliability, security, and performance of all local and cloud-connected systems, supporting a hybrid team of technical and creative professionals. This role is hands-on and ideal for someone who thrives in a fast-paced, high-growth environment with evolving technical needs.
What you'll do
Collaborate with event production teams to ensure reliable connectivity and technical support during live events. Weekend and occasional evening work will be required based on event schedules.
Combines core IT operations with hands-on support for live events and broadcast environments.
Manage, monitor, and troubleshoot corporate network infrastructure, switches, firewalls, access points, and VPN systems.
Oversee IT systems including workstations, servers, mobile devices, SaaS tools, and collaboration platforms.
Install, configure, and maintain hardware and software across onsite environments.
Ensure network and endpoint security, including patching, access control, encryption, and monitoring.
Manage user onboarding/offboarding, permissions, and identity access (Okta, Azure AD, Google Workspace, etc.).
Support AV, conferencing systems, and hardware used for production, studio, and immersive technology environments.
Maintain asset inventories and ensure timely provisioning of equipment.
Develop and document IT processes, SOPs, and system configurations.
Provide onsite hands-on support for escalated tickets and urgent operational issues.
Collaborate with engineering, product, studio, and executive teams to ensure IT systems meet business needs.
What you'll bring
Bachelor's degree in IT/Computer Science or 5 yrs of hands-on experience in IT/network engineering
Strong experience with firewalls, switching, routing, VLANs, Wi-Fi systems (Cisco, Meraki, Ubiquiti preferred)
Expertise with Windows, mac OS, and cloud-based admin environments
Experience managing identity management platforms (Okta, Azure AD, Google Workspace)
Skilled in IT security best practices, endpoint protection, patching, MDM, and asset management
Experience supporting production, studio, or hardware-intensive teams a plus
Outstanding attention to detail
Excellent communication skills and ability to operate with urgency in a fast-paced environment
We'll be extra pumped if you have
Experience in tech, media, SaaS, gaming, or immersive environments
AV/production network experience (NDI, Dante, broadcast systems)
Experience with cloud networking (AWS, Azure, GCP)
Certifications such as CCNA/CCNP, Network+, Security+, or equivalent
Experience supporting hardware used in XR, AI, or 3D production workflows
Our Culture
Impact: Play a crucial role in our growth journey.
Culture: Join a vibrant team valuing creativity and collaboration.
Growth: Thrive in a fast-paced, dynamic environment.
Reward: Enjoy competitive compensation, equity opportunities, and comprehensive benefits.
Ready to shape our future? Apply now and be part of something extraordinary!
We're looking for more forward-thinking and collaborative people to be a part of our innovation journey and mission to push the boundaries of technology. If you're ready to help us achieve this vision - we'd love to hear from you! At Napster Corp, we're looking for people invigorated by our values and drive to change the world, not just those who simply check off boxes.
Napster Corp embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We strive to build a company that reflects a global audience.
CCPA Notice for California Job Candidates: Please review our CCPA notice at
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The base salary for this position is $90,000 - $110,000, this role will be a Contract to Hire opportunity. Base pay will depend on a variety of job-related factors, which may include education, certifications, experience, market demands, and locations.
IT Google Workspace Engineer
Information technology professional job in Santa Clara, CA
We have below Following Contract Positions Available If you have profiles please share me at ******************************
Job Title: IT Google Workspace Engineer
Duration Contract
Skillset Requirements for the Role:
IT Google Workspace Engineer
- BS/MS degree in computer science, engineering, or a related subject, or equivalent experience.
- Proven experience in a systems engineer or similar role, with a strong background in IT infrastructure and support.
- Deep, hands-on experience administering Google Workspace (formerly G Suite) at an enterprise level.
- Managed or led the full lifecycle of Microsoft 365 to Google Workspace migrations, including data transfer, user provisioning, and post-migration support.
- Demonstrable experience using ITSM tools, with a strong preference for ServiceNow.
- Fundamental understanding of information security principles and experience working collaboratively with security teams.
- Solid scripting skills (e.g., Javascript, Python, GAM) to automate tasks and improve efficiency.
- Excellent communication skills, able to articulate technical issues to both technical and non-technical audiences and work effectively across teams.
- Highly self-motivated, AI evangelist, possessing an energetic disposition and a positive attitude geared toward data-driven decisions and high-impact outcomes.
- Plays a key role in maintaining service level agreements, applying formal change management procedures to minimize risk and disruption, and leading incident response efforts.
- Capable of independently driving initiatives forward, defining requirements, building project plans, and managing resources to deliver successful outcomes.
- Continuously embraces emerging technologies, including AI-powered tools, to enhance service delivery, drive automation, and stay adaptive in a fast-evolving IT landscape.
Share me resumes at ******************************
IT Engineer - Oracle ERP & PL/SQL
Information technology professional job in San Jose, CA
IT Engineer - Oracle ERP & PL/SQL (6-Month Contract | On-site, San Jose, CA)
We are seeking a highly experienced and technically skilled IT Engineer with deep expertise in Oracle E-Business Suite (EBS) and PL/SQL development. This is a critical 6-month contract role, requiring candidates to work On-site in San Jose, CA, with the possibility of extension.
Role Details:
Job Title: IT Engineer - Oracle ERP & PL/SQL
Location: San Jose, CA (On-site Required)
Duration: 6 months (with potential for extension)
Implementation Partner: Infosys
End Client: To be disclosed (Major Enterprise Client)
IMPORTANT: Eligibility Requirements
Due to client mandates, only candidates who are legally authorized to work in the US without sponsorship can be considered:
US Citizens (USC) & Green Card Holders (GC) ONLY
Job Description & Technical Requirements
The ideal candidate will have a minimum of 8 years of experience in Oracle EBS technical development and support. You will be responsible for designing, developing, and optimizing solutions within the Oracle database environment.
Core Technical Expertise:
Oracle EBS & PL/SQL Development: Minimum 8 years of hands-on technical development and support experience in Oracle E-Business Suite (EBS) and Oracle PL/SQL.
Database Programming: Expertise in Oracle PL/SQL, SQL, including designing, developing, and maintaining stored procedures, packages, functions, and triggers to support and enhance EBS applications.
Module Understanding: Comprehensive technical understanding of key Oracle EBS modules, specifically Order Management, Shipping, and Inventory.
Customization (RICEW): Proven ability to develop and customize Oracle EBS applications, including Reports, Interfaces, Conversions, Extensions, and Workflows (RICEW objects), using Oracle development tools (Oracle Forms, Oracle Reports, Oracle Workflow, and BI Publisher).
Performance Tuning: Strong skills in optimizing SQL queries and PL/SQL code for maximum performance and efficiency within the Oracle database environment.
Architecture: Strong understanding of Oracle EBS architecture and data models.
Key Responsibilities:
Technical Support: Provide technical support and troubleshooting for Oracle EBS modules, resolving complex issues related to performance, data integrity, and system errors.
Collaboration: Collaborate effectively with functional teams, business analysts, and end-users to translate business requirements into technical specifications and solutions.
Implementation: Implement and configure Oracle E-Business Suite (EBS) applications, ensuring alignment with business processes.
SDLC Participation: Actively participate in all phases of the Software Development Lifecycle (SDLC).
Documentation: Create and maintain comprehensive technical documentation and user guides.
📩 How to Apply:
You can share resumes at ******************** OR Call us on *****************
Systems/Network Administrator
Information technology professional job in Industry, CA
Our success at Equus Holdings relies on IT systems that enable us to reach consumers worldwide. We're seeking an experienced systems/network administrator who's enthusiastic about developing technological skills worldwide. This person will protect our critical systems and assets, build solutions, implement new software and hardware, provide training, and assist in developing the overall IT strategy. The systems/network administrator will drive breakthrough innovations, tackle challenging assignments, lead initiatives, and be accountable for results. The ideal candidate is passionate about applying skills and expertise to a technology-based business model that creates real-world solutions for the global marketplace.
Objectives of this role
Maintain essential IT infrastructure, including operating systems, security tools, applications, network, servers, email systems, laptops, desktops, software, and hardware
Take responsibility for projects and solutions within the larger business initiative
Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace
Work with internal and external partners to communicate project status, activities, and achievements
Responsibilities
Perform server and network administration tasks (ex, user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that system architecture components work together seamlessly
Monitor datacenter and cloud environments' health using existing management tools, and respond to issues as they arise; help build, test, and maintain new servers and infrastructure when needed
Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, security updates; support internet, LANs, WANs, and VLAN network segments
Maintain cloud environment, including Virtual Machines, Storage, Firewalls, network connectivity, and network segments, cloud infrastructure
Complete Helpdesk tickets by troubleshooting to identify the root cause and taking corrective action.
Required skills and qualifications:
Proven success in an IT role
Minimum of four years of experience in the related field. Or a bachelor's degree in information technology and 2 years of experience.
Strong Windows Server Administration experience / Linux Administration experience a plus
Strong networking experience. Setup configuration of switches, firewalls, VPNs, VLANs, routing, DNS, DHCP
Experience managing cloud infrastructure
Professional certifications preferred
Experience with Office 365 Administration
Experience using PowerShell scripting and automation preferred.
Ability to lift 50 or more pounds
The base pay range for this role is between $70,000 and $100,000 and your base pay will depend on your skills, qualifications, experience, and location, along with budgeted range of position.
Equus Compute Solutions offers a comprehensive full-time benefits package consisting of medical, dental, vision, telemedicine, flexible spending accounts, matched 401K, life, critical accidental or illness, company paid short- & long-term disability, six weeks of paid parental leave, generous paid time off and wellness programs. ECS is 100% employee owned!
System Network Administrator
Information technology professional job in Hopland, CA
is not available to 3rd parties, C2C, or Consulting firms.
Our client in the Wine Industry is seeking a Network Administrator, located in Mendocino County. The Network Administrator will play a crucial role in building, optimizing, maintaining, and supporting their company's IT and OT infrastructure. This position involves assisting with the daily administration of their network, servers, user endpoints, and critical operational technology systems that keep their bottling lines running. You will gain hands-on experience across a wide range of technologies, including Azure Cloud, Cisco Meraki Wi-Fi, Microsoft Office 365, Entra ID, Active Directory, various operating systems, and the network aspects of their plant floor OT systems. This role offers significant learning opportunities in a unique manufacturing setting.
Responsibilities:
1. Network Support & Maintenance:
o Assist in monitoring, managing, and troubleshooting the VMWare, Windows Servers, Cisco Meraki Wi-Fi network infrastructure across office and production areas.
o Help maintain wired network connectivity (switches, cabling, patch panels).
o Respond to network-related alerts and perform basic diagnostics (ping, traceroute, DNS checks, DHCP verification).
o Assist with basic configuration changes on network devices .
o Support network connectivity for OT devices on the plant floor (PLCs, HMIs, SCADA systems, sensors, line controllers).
2. Project Management:
o Oversee site specific IT projects to ensure timely completion and alignment with company goals. This includes managing resources, setting milestones, and tracking progress.
o Develop and maintain project documentation, including project plans, schedules, and status reports.
o Manage vendor relationships and ensure that external services and products meet project requirements.
o Ensure compliance with company policies and industry standards throughout the project lifecycle.
Systems Administration:
o Provide Tier 2 support for Windows Desktop and Server Operating Systems
o Azure Cloud Administration and best practice design for growth
o Perform user account management within Active Directory (creating users/groups, password resets, group policy application).
o Assist with user and device management within Microsoft Entra ID (formerly Azure AD) and support hybrid identity synchronization.
o Support the Microsoft Office 365 suite (Exchange Online, Teams, SharePoint, OneDrive) including user administration and basic troubleshooting.
o Assist with server backups, patching, and routine system maintenance tasks.
5. User & End-Point Support: o Provide timely and effective technical support to end-users for hardware, software, and network issues via phone, email, or in-person.
o Install, configure, and troubleshoot desktops, laptops, printers, mobile devices, and peripherals.
o Assist with software deployment and updates.
6. Documentation & Inventory: o Maintain accurate documentation of network configurations, procedures, and IT/OT assets.
o Assist with IT hardware and software inventory management.
Required Qualifications:
• College degree in Information Technology, Computer Science, or a related field, OR equivalent combination of education, certifications (e.g., CompTIA Network+, A+), and work experience.
• 3-7 years of experience in an IT support role (Help Desk, Desktop Support, IT Technician).
• Fundamental understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs, WiFi principles).
• Experience managing Windows Operating Systems (Desktop and/or Server).
Familiarity with Entra and Active Directory user and group management.
• Exposure to Microsoft Office 365 administration.
• Hands-on experience with Cisco Meraki dashboard (monitoring, basic configuration).
• Experience with Microsoft Entra ID (Azure AD) concepts or administration.
• CompTIA Network+, Security+, CCST, or Microsoft certifications (e.g., AZ-900, MD-102).
• Basic scripting knowledge (PowerShell).
• Familiarity with virtualization concepts (VMware, Hyper-V).
• Experience working in a manufacturing or industrial environment.
• Understanding of basic IT security principles.
• Exposure to OT systems (PLCs, SCADA, HMIs) or industrial networking is a strong plus.
IT Engineer L2 (Managed Services Industry)
Information technology professional job in Fullerton, CA
Leading MSP with over four decades of experience helping private companies and government entities modernize and secure their IT infrastructure. We specialize in cybersecurity, cloud computing, network/server management, and desktop/application support. Our commitment to employee development is unmatched - we provide hands-on training, cover certification costs, and offer paid time during business hours to help you grow your skills and advance your career.
What You'll Do:
Resolve escalated, complex technical issues beyond Level 1 capabilities
Act as a go-to expert for troubleshooting systems, applications, and network infrastructure
Manage incident tickets with SLA compliance and clear communication
Assist with designing, testing, and deploying solutions to improve system reliability
Document processes, resolutions, and best practices to empower the support team
Collaborate closely with Level 3 support, sysadmins, and project teams on ongoing initiatives
Drive continuous improvement through process automation and system optimization
Must-Have:
Strong experience in advanced technical troubleshooting within an MSP environment
MSP industry experience is a must
Ability to work humbly, collaboratively, and with a strong work ethic
Excellent communication and documentation skills
Passion for learning and improving IT service delivery
Compensation: $31+/hour + benefits and bonuses
Location: Fullerton, CA
Benefits:
Health insurance coverage
Generous PTO and paid holidays
Sick leave
Mileage reimbursement for onsite visits
Certification cost reimbursement
Bonus eligibility
Faculty Workload and RTP Specialist (Administrative Analyst/Specialist-Exempt I) INTERNAL APPLICANTS ONLY
Information technology professional job in Chico, CA
: Under the lead of the Faculty Affairs Recruitment and Process Implementation Specialist and under the general direction of the Director of Faculty Affairs and Success, the incumbent is responsible for processing and compiling of sensitive workload data related to collective bargaining for Unit 3 and Unit 11 as well as faculty RTP. The incumbent will work both independently and collaboratively and is a liaison between Faculty Affairs and the academic departments/units on faculty workload and RTP. The incumbent provides support to the all of the academic Administrative Analyst/Specialists (AA/S's) and Academic Administrative Support Coordinators (ASCs), directing, training, and providing expert and technical guidance on workload and RTP to ensure compliance with all operational Faculty Affairs-related policies, procedures, and agreements.
Working independently, under general supervision, the incumbent is responsible for:
* Coordinating reporting accurate and timely faculty workload. Review and work with Academic Scheduling and DoIT to ensure accuracy of Academic Planning and Database (APDB) data reported to the Chancellor's Office, ensuring Chico State receives full credit and funding for facilities utilization and faculty workload;
* Reviewing the APDB report with Academic Scheduling and DoIT as mandated by the CO.
* Maintaining knowledge currency in University priorities and policies pertaining to the above functions; and
* Providing guidance, expert advice, training, and technical support to department, college, and unit schedulers, department chairs, deans and associate deans, academic programs, Academic Affairs space, Provost, Vice Provost, Institutional Research, and other constituents of the University as needed, for above functions, in collaboration with other assigned staff.
* Setting the retention, tenure and promotion schedule for probationary, tenured, and lecturer faculty,
* Continuing implementation of Interfolio for RTP faculty, set up college/department templates each year, gather committee lists, remind faculty under review, departments, committees, colleges, units, Vice Provost, and deans of deadlines,
* Oversee data and review schedules for all faculty, and
* Reporting final outcomes and track statistics for RTP.
Required Education and Experience:
The knowledge, skills and abilities listed above would normally be obtained through a bachelor's degree and/or equivalent training and two years of full-time administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices or programs.
Preferences:
Preference may be given to applicants with the following as they may be considered specialized skills:
* Knowledge of CSU faculty policies, faculty CBA, FPPP, and student information/registration tools, e.g., PeopleSoft, Cognos, Insight, OneSolution, and CMS.
* Experience working in an environment that includes both represented and non-represented employees, including exempt and non-exempt employees of a 501c3 auxiliary.
* Knowledge of faculty workload and/or faculty RTP/evaluation processes and forms.
Time Base: Full-time
Pay Plan: 12/12
Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm
CSU Classification Salary Range: $63,288 (Step 1) - $92,208 (Step 20) per year.
Benefits: This position qualifies for benefits including tuition fee waiver (if eligible).
CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit ********************************************************************************************
Additional Information:
California State University, Chico, in accordance with CSU policy, may require that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive.
This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates.
About Chico State:
Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, "Today Decides Tomorrow," is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century.
The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today.
The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.
Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).
CSU, Chico's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person at CSU, Chico Police Department or by calling ************. It is also available on the web at Annual Security & Fire Safety Report.
Advertised: Dec 02 2025 Pacific Standard Time
Applications close: Dec 16 2025 Pacific Standard Time