Information technology professional jobs in Davenport, IA - 137 jobs
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Information Technology Professional
Information Systems Technician
Information Technology Analyst
Information Technology Internship
Computer Technician
Technical Support Specialist
Technology Services Specialist
Computer System Technician
Information Technology Systems Manager
Customer Support Technician
Support Analyst
Information Technology Team Leader
Information Technology Associate
Application Specialist
Information Technology Operations Manager
IT HELP DESK ASSOCIATE
Von Maur 4.3
Information technology professional job in Davenport, IA
As an Information Systems Help Desk Associate, you are the end user support for all Von Maur and Dry Goods systems. In this dynamic environment, you play an important role in being the primary point of contact for problems and requests companywide. WHAT YOU'LL DO:
Solve timely issues related to PCs, operating systems, software, POS terminals, telephones, pagers, printers, thin clients, and CRTs
Utilize the help desk software to diligently track all requests
Place service calls with appropriate vendors
Maintain phone system and voicemail configurations for the company
Creates and runs special request queries
Be available to work day, evening, and weekend shifts, on-site in Davenport, IA
WHAT YOU CAN EXPECT:
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
Competitive wages
Generous merchandise discount
Comprehensive benefits
401(k) retirement plan
Promote from within philosophy - creates endless career opportunities!
ABOUT US:
Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.
$24k-32k yearly est. Auto-Apply 15d ago
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Information Technology Professional
U.S. Navy 4.0
Information technology professional job in Moline, IL
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$67k-92k yearly est. 19d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Information technology professional job in Davenport, IA
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$34k-56k yearly est. 7d ago
Intern - Corp IT, Grid Operations Applications
Berkshire Hathaway Energy 4.8
Information technology professional job in Davenport, IA
MidAmerican Energy Company, a Midwest utility, provides regulated electric and natural gas service to more than 1.6 million customers in Illinois, Iowa, Nebraska and South Dakota. The company owns and operates a portfolio of power-generating assets, approximately 61% of which is wind generation. MidAmerican Energy Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation. MidAmerican Energy Company has an exciting career opportunity available. Take the next step in your career and apply now!
Skills for Success
* Effective oral and written communication skills.
* Effective analytical and problem-solving skills.
* Effective interpersonal skills and customer relationship skills
* Ability to prioritize and handle multiple tasks and projects concurrently.
* Experience using Python to develop machine learning or statistical models.
* Experience using SQL to work with database tables and ETL processes.
* Taken coursework in data analytics, machine learning, statistics, or computational mathematics preferred.
Qualifications
* Must be a college student, sophomore, or higher standing, currently enrolled in a bachelor's or master's degree program in computer science, software engineering, management information systems, or related field of study.
* Must be available Spring 2026 - August 2026.
Primary Job Duties and Responsibilities
* Experience with Core Unix/Linux Server CLI, File/text processing, Text Editors, Shell scripting
* Programming experience with Microsoft .Net Technologies (Preferably C#)
* Experience with Oracle or SQL Server Databases like writing SQL queries, stored procedures etc.
Performance Expectations
* Perform responsibilities as directed within determined time frames and with a high degree of accuracy.
* Establish and maintain effective work relationships within the department and the company.
* Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training.
* Maintain sensitive and confidential information regarding company information.
* Attend work on a regular basis and support the company's employee policies and procedures, including workplace safety rules.
* Ensure all compliance aspects of position are known and followed; understand and comply with all policies, codes and regulations applicable to position and company.
$26k-34k yearly est. Auto-Apply 35d ago
Technology Service Specialist
Tri-City Group 4.3
Information technology professional job in Davenport, IA
Job DescriptionSalary:
Tri-City Group is currentlyseeking a Technology Service Specialist for an immediate opening, in Davenport, IA. The Technology Service Specialist will be responsible for providing on-site or remote service and support with Audio/Visual, Security, Data Cabling and Phone Systems.
Responsibilities include but are not limited to:
Installation of a variety of security systems, audio-visual systems and phone systems for Tri-City clients. Work to include installation low-voltage cable runs, cameras, access control hardware, projectors, speakers, intercoms, video conferencing, management servers, and phone systems.
Performing preventative maintenance and repair as per a client maintenance agreement and/or warranty.
Assisting in troubleshooting, diagnosing, and repairing systems and/or equipment.
Performing basic programming and system commissioning as assigned.
Performing software and firmware updates, creating data back-up files.
Provide basic end user training as required.
Document all service-related activities in company database keeping up to date service history.
Ensure timely completion of assigned service orders.
Performing additional assignments per managements direction
Position may require technician to participate in an on-call rotation schedule.
Educational/Experience Requirements:
High school diploma or equivalency
Minimum of 3 years experience in installation and service specific to audio-visual system, security systems, network cabling, and phone systems. Experience with multiple of these systems a plus.
Required to adhere to Tri-City and OSHA safety standards.
Required to possess a valid drivers license and be insurable with Tri-City insurance provider.
Receive professional and technical knowledge by attending manufacturer training and seminars when made available by Tri-City.
Proficient knowledge of copper/fiber network cabling and associated installation to BICSI standards a must.
Must have the ability to terminate RJ45 jacks, a variety audio connectors and other devices.
Must have previous experience with setting IPs for devices and basic network/system programming.
The ability to read and follow electrical schematics, blueprints, and manuals is a must.
Candidates must possess strong attention to detail, focus on accuracy, solid communication skills, positive initiative and judgement, the ability to problem solve and meet deadlines and the ability to multitask with tact and consideration.
Physical Requirements:
Required to safely lift and/or move up to 60 pounds.
Required to stand; climb or balance; stoop, kneel, crouch or crawl; reach with hands and arms.
Will frequently be required to walk, sit and use hands to pull cables and wires, use power tools, work in various positions and climb ladders and/or scaffolding.
Positions requires the necessary vision to work with small, color-coded wiring.
The noise level in the work environment is moderate to loud on occasion and employee may be exposed to outside weather elements.
Travel may be necessary on occasion.
All job offers are contingent upon the successful completion of a drug screen and reference check. Tri-City Group is an equal opportunity employer.
$74k-84k yearly est. 16d ago
HPC Support Analyst
Mindlance 4.6
Information technology professional job in Moline, IL
Mindlance is a national recruiting company which partners with many of the leading employers in IT, financial services, engineering, semiconductor, clinical and pharmaceutical domains. You can learn more about us at ******************
Job Description
Position Details:
Role: HPC Support Analyst
Location: Moline, IL 61265
Duration: 12 Months (W2)
Lead development, implementation, and support activities for applications on Enterprise High Performance Computing (HPC) systems.
Load and administer batch queuing software.
LSF, Load and configure FEA and CFD applications like Abaqus, Ansys, StarCCM, Acusim, etc.
Develop job submission and cluster maintenance shell scripts for POSIX platform
System level job diagnostics and system management
Report Cluster utilization metrics Investigate, document and solve application software issues
Work with software suppliers, engineering analysts and IPN infrastructure group to develop, test and implement solutions for new and existing applications on new and existing HPC systems.
Experience using Linux or UNIX operating system, Shell scripting experience (Bash, perl, python), knowledge of IBM LSF and related products.
Background in batch queuing software for cluster workloads.
Experience scripting FEA and CFD codes for job submittal.
Ability to work well in a team environment.
2-4 Years' experience.
Will be working onsite.
Hours of work typically 7am-4pm (but fairly flexible).
Will work 24/7 on-call every 3rd week but schedule may change.
Provides application development and support to partner in the planning, delivery and/or support of business processes utilizing informationtechnology and business practices for strategic business units.
Work is of low to medium complexity and low to moderate in risk.
Contact with responsibility focused extending to other departments and functional operations and interaction with business contacts on tactical issues.
Participates in various roles as a team member.
Follows processes for tasks with some review.
Uses discretion and judgment in planning own work/schedule.
Impact of decision-making is low to medium risk and impact.
Participates in sharing knowledge within the team.
Applies information analyses to assist in the effective implementation and integration of business sub-processes or processes.
Completes routine changes and improvements to existing processes.
Identifies, analyzes and applies informationtechnology and business practices to support strategic business process/plans.
Participates as required to design, develop, test and integrate applications of low-medium complexity.
Participates in the implementation of informationtechnology and business processes of low-medium complexity.
Supports, evaluates, and continuously improves informationtechnology and business processes to maintain alignment with business plans of low- medium complexity and low-moderate risk.
Performs activities according to project plans and schedule.
Has contact with other departments and functional operations and interacts with business contacts.
Qualifications
2 - 4 years of experience in HPC Support.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$60k-77k yearly est. 60d+ ago
On-Call IT Field Technician & TV Configuration -Davenport-Moline-Rock IA- IL NEW
Geeks On Site 3.1
Information technology professional job in Davenport, IA
On-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly Auto-Apply 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Information technology professional job in Moline, IL
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-4 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-36k yearly est. 10h ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Information technology professional job in Clinton, IA
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$50k-68k yearly est. 22d ago
IT System Integration Specialist (On -Site)
Career-Mover
Information technology professional job in Davenport, IA
The IT System Integration Specialist (On -Site) based in Davenport, Iowa, is a pivotal role within our company's InformationTechnology team. This position is responsible for leading and facilitating the seamless integration of legacy systems with new technology solutions at the Davenport manufacturing site. As an integral part of the company's strategic vision, the specialist will analyze, design, and enhance integration processes to support various business functions spanning multiple computing environments. This role involves collaborating with different technology groups within the organization to ensure the successful deployment of next -generation Automation and IT Solutions. The specialist will also provide expertise and support for ongoing system operations and contribute to system improvements. The ideal candidate should possess a strong background in systems integration, software development methodologies, and possess technical proficiency in areas such as SQL programming, database design, and integration tools. Effective communication, critical thinking, and problem -solving skills are essential for successful collaboration across all levels of the organization. This role offers the opportunity to be part of a dynamic team working on cutting -edge systems in a highly visible and critical capacity within the company's operations.
$67k-111k yearly est. 60d+ ago
Field Technical Service Specialist - Illinois
Hankook Tire America Corp 4.4
Information technology professional job in Moline, IL
Midwest Regional Field Service Specialist - Monee, IL - Hybrid
Hankook Tire America Corp.
Hankook Tire & Technology is a global leader in high-performance tire manufacturing, founded in 1941 and headquartered in Seoul, South Korea. As the world's seventh-largest tire producer, Hankook operates advanced manufacturing facilities and offices in North America, including its U.S. headquarters in Nashville, TN, and a state-of-the-art production plant in Clarksville, TN. The company delivers innovative tire solutions for passenger vehicles, trucks, motorsports, and original equipment manufacturers (OEMs) worldwide.
2) Why Hankook
- Global Innovation: Pioneering innovative technologies and eco-friendly manufacturing practices.
- Career Growth: Opportunities for internal mobility, leadership development, and continued learning.
- Employee-Focused Benefits: Competitive health coverage, 401(k) with match, paid time off, ten paid holidays per year and employee discounts on tires.
- Inclusive Culture: Committed to diversity, teamwork, and sustainability.
3) Job & Job Description
Position: Midwest Regional Field Service Specialist
Location: Monee, IL
Reports to: Manager, Technical Services Team
Overview: Hankook's Technical Services Department works in after-sales service, warranty, and quality related roles. This position is responsible for interacting with Hankook's customers (distributors, dealers, and end-users) and internal staff regarding company products and warranties. Regularly travels to Hankook dealers and distributors as well as Hankook's own facilities to inspect tires returned for warranty/quality issues and communicates to all appropriate parties. This position is based out of Hankook's warehouse in Monee, IL.
4) Responsibilities
Responsible for inspections and communications about warranty and quality items to internal staff and external customers in the Midwest.
Serve as a SME (Subject Matter Expert) on all Hankook products to answer customer inquires and evaluating returned tires
Must be willing to travel 50% of the time to customer locations
Research and resolve customer complaints and issues
Have knowledge of competitor products and tire industry regulations
Any other duties assigned by management
5) Requirements
High School diploma required, bachelor's degree preferred
At least 4 years of relevant experience in the Tire/Automotive industries
Strong oral and written communication ability
Customer service experience preferred
Must have a valid driver's license and personal vehicle for travel
Intermediate to advance Microsoft office capabilities
Must be able to work out of the Monee, IL warehouse 50% of the time
$45k-78k yearly est. 10d ago
IT Analyst
Collabera 4.5
Information technology professional job in Moline, IL
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
In this role you will: Partner with business stakeholders to translate high level business requirements into detailed business/process functional specification in order to implement a technological solution for projects or processes of low/moderate complexity. Collaborate with cross functional teams (ISG, JDIS Dealer Solutions, MKC, and IKC) to ensure alignment on project timelines, requirements, application dependencies, integration testing, etc Addresses end user process questions for processes that have been implemented, provides process/system break/fix support, and implements process/system enhancements of moderate complexity.
Qualifications
Within Pega, be able to perform system configuration, system testing, end user training • Collaborate with the Memor-E project manager and business sponsors to prioritize IT work, and develop future project timelines, based on business needs.
Required Skills:
-Pega technical skills, proven experience working in the Pega solution (Ideally Pega SSA cert)
-Knowledge with Relational Database Management Systems (RDBMS)
-Experience with Service Oriented Architecture, including SOAP/REST web services
-Agile knowledge and ability to manage the team backlog of work
-Ability to collaborate globally; early morning or late evening meetings; flexible work arrangements
Additional Information
To know more on this position or to schedule an interview please contact;
Reginald Cubangbang
**************
$70k-95k yearly est. 60d+ ago
Manager, IT Operations
Bitco Insurance Companies 3.5
Information technology professional job in Davenport, IA
BITCO Corporation is currently seeking a Manager, IT Operations to join our IT Operations team in Davenport, IA. BITCO provides quality insurance services to special industries including construction, forest products, and oil & gas. This is eligible for a hybrid work schedule.
Position Summary:
The Manager, IT Operations is responsible for overseeing all aspects of BITCO's Service Desk, Mainframe Administration, and Production Control policies and processes. This is a key role combining hands-on technical activities with leadership responsibilities, managing a team of service technicians, vendors/partner relationships, mainframe administrators, and department wide policies and processes utilizing metrics in each respective area.
Primary Responsibilities:
Directs and supervises the work of Computer Operator Mainframe Support, Service Technicians, and vendors/partners specific to these areas, including the quality, quantity and timeliness of work to meet departmental and organizational goals and objectives
Manages the day-to-day work assignments of these teams, completion/updating of tickets, work distribution/balancing, and implements QA processes to ensure customer satisfaction
Focuses on the reporting of efficiency and effectiveness of Service Desk operations
Oversees the ticketing system to ensure issues are triaged, assigned, and resolved in a timely and accurate manner across the department
Serves as the point-of-escalation for aging, complex, high-priority, or recurring technical issues that cannot be resolved by the front-line team members
Prepare reports and maintain detailed metrics across the organization to ensure we are responsive to the business and IT Leadership has visibility to reported issues in their areas
Establishes and maintains service desk policy and processes such as incident management, problem management, change management, and production control management based on ITIL framework
Defines, tracks, and analyses key performance indicators/metrics such as first call resolution rate, aging, MTTR, SLA adherence, ticket volume by category, escalation rate, trend analysis, and customer satisfaction (CSAT) score including reports to demonstrate performance and identify trends across all of IT.
Facilitate quarterly service desk reviews with HO functional leaders and virtually with Regional Office leaders to understand needs of their teams
Ensure the Service desk maintains a comprehensive and up-to-date knowledge base, troubleshooting guides, procedures, and solutions to common issues
Analyze trends in tickets to identify recurring issues and recommending long term improvements to IT portfolio serving the business
Collaborate across the company to ensure smooth IT onboarding and offboarding processes for employees within the organization; this includes ensuring auditable processes are complete, appropriate accounts and permissions are provisioned, workstations setup, and initial training complete, ensuring exiting employee processes are efficiently completed, user accounts deactivated, and collection of all company owned IT assets
Directly manage a team of computer operators, to include shift management, nightly job processing, production application monitoring, and initial response to mainframe production issues
Implement an effective production monitoring environment and issue escalation processes through runbook documentation
Communicate and coordinate across organization to implement an effective and auditable change management and production control/major problem review (MPR) process governing all production issues
Plan, communicate, and coordinate routine maintenance activities, such as system IPLS, software patching, hardware upgrades, etc.
Supervise the execution and monitoring of production batch jobs insuring scheduled jobs run on-time, and utilize automation tools where possible. This includes all production issue responses and restart procedures to minimize business impact.
Serve as a BITCO IT Management liaison with a number of vendors/partners we use across the Service Desk and Mainframe administration to ensure system availability and accessibility. Perform quarterly business reviews to ensure SLAs are contractually fulfilled.
Manage, partner, and work to ensure our IT environments, processes, and policies meet all regulatory and internal compliance standards (SOX, PCI, GITC, SDLC). Serve as a point-of-contact during internal and external audits.
Manage the consistent review, updating, and testing of our disaster recovery plan across IT to ensure the organization can quickly recover from a number of business impacting events
Maintain up-to-date documentation of all operational procedures, system configurations, and incident resolution protocols
Take an active role in BITCO's modernization journey to ensure the integrity, inventory, documentation, and management of our mainframe applications, reports, jobs, and data as it relates to migration and decommissioning.
Consistently and constantly demonstrate experience, without management oversight, in project management, executive communication, management by metrics, customer service, and personnel management
As a management representative, consistently acts in the best interest of BITCO and provides leadership and communication to actively promote BITCO's mission, values, and culture.
Performs other duties as assigned
Qualifications:
Bachelor's degree in computer science, related field, or equivalent experience required
At least 10+years' experience in IT operations required, prior experience leading technical team members
Minimum 5+ years' experience managing IT employees across multiple disciplines
Proficient and experience with the following:
Company IT and HR policies.
Various IT security-related regulatory requirements
IT security logging and monitoring strategies.
Deployment and use of sophisticated IT security monitoring tools.
Ability to identify risks, risk mitigation opportunities, and resistance, welcome constructive conflict, and build solutions
Excellent communication, interpersonal, and presentation skills; ability to work effectively with all levels of the organization
Proven ability to appropriately handle sensitive data and maintain confidentiality
$97k-121k yearly est. 3d ago
Managed IT Services Senior Associate, Tier 2
RSM 4.4
Information technology professional job in Davenport, IA
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
Responsibilities:
* Provide phone and email technical support for end-users to resolve any hardware or software issues
* Technicians will be in a phone queue answering calls from clients during peak hours
* Support and troubleshoot workstations, servers and network related issues
* Perform systems administration for Office 365, Windows Servers, and workstations across multiple clients
* Monitor and troubleshoot client backups
* Escalate client issues through the proper channels
* Manage cases according to defined case impact and priority
* Maintain client security standards and confidentiality of information
* Clearly document support issues and all resolution steps in RSM's ticketing system
* Monitor trends from reported client cases to isolate possible chronic issues for software, system, or network infrastructure that indicate failing hardware or software corruption
* Update cases and communicate with clients as required until issue is closed
Required Qualifications:
* 1-2 years of experience working on a technical helpdesk or IT related role or equivalent network administration role.
Preferred Qualifications:
* Minimum of 2 years of experience in software and hardware troubleshooting on laptops, desktops, servers and network equipment
* Microsoft Certification (MCSE/MCSA) and Network+ Certification preferred but not required
* Bachelor's degree (BA/BS) from an accredited 4-year school is a plus
* Experience with Office 365 Administration and associated workloads including Email and SharePoint
* Fundamental understanding of TCP/IP Networking
* Experience with firewalls, such as Cisco, SonicWALL and Meraki
* Experience with VMWare ESX hosts and vSphere Client for administration
* Experience with Windows Servers, Azure AD Administration, SharePoint and Teams Administration.
* Experience with remote solutions, such as Citrix, Remote Desktop Services and VPN
* Experience with Apple Hardware and MAC OS X
* Experience with enterprise mobile devices
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $67,000 - $126,500
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
$67k-126.5k yearly Easy Apply 11d ago
IT Manager - Manufacturing Systems
Knowhirematch
Information technology professional job in Davenport, IA
Compensation: $90,000-$110,000 + Bonus + Relocation Assistance
A large-scale manufacturer of high-value metal products is seeking an experienced IT Manufacturing Manager to lead technology operations at its flagship North American facility. This role is responsible for managing mission-critical IT environments that support 24/7 production, ensuring operational stability, project success, and full compliance with industry regulations.
The ideal candidate is a hands-on technical leader with deep knowledge of manufacturing systems, strong project management skills, and the ability to align IT solutions with business priorities.
Key Responsibilities
Leadership & Operations
Direct and guide production support teams, project deployment teams, and offshore development teams.
Maintain and oversee manufacturing applications and critical IT environments to ensure continuous plant operations.
Partner closely with Finance, Engineering, Operations, and corporate IT leaders to align priorities.
Manage vendor and supplier relationships, including contract resource onboarding.
Project & Financial Management
Deliver IT projects on time, within scope, and within budget.
Lead strategic planning sessions with business stakeholders to prioritize initiatives.
Own capital budgeting processes, including documentation, forecasts, and expense tracking.
Proactively identify and mitigate risks, escalating issues as needed.
Compliance & Systems
Ensure compliance with SOX, ITAR, DFARS, and other regulatory requirements.
Support internal/external audits and Disaster Recovery testing.
Manage system integrations between manufacturing applications and enterprise platforms.
Lead initiatives in B2B Commerce and EDI deployments.
Innovation & Improvement
Inspire teams to generate new ideas that improve IT and business outcomes.
Drive process improvements, automation, and technology adoption to increase efficiency and reduce risk.
Requirements
Qualifications
Education: Bachelor's degree from an accredited institution.
Experience: 5-7 years in IT leadership or IT Manufacturing roles.
Technical:
COBOL (required).
SQL/PLSQL and database query tools (SQL Developer/SQL+).
Experience with VB.Net, C#, Java, or C.
Familiarity with manufacturing IT systems (including HR-related modules such as overtime/attendance).
Compliance: Must meet ITAR requirements (U.S. Citizen, Permanent Resident, Political Asylee, or Refugee).
Skills: Strong leadership, communication, and business process knowledge within manufacturing.
$100k-136k yearly est. Auto-Apply 60d+ ago
IT Systems Administrator
Wyffels Hybrids 3.7
Information technology professional job in Geneseo, IL
Join Wyffels Hybrids as Our Next IT Systems Administrator
At Wyffels Hybrids, our IT Systems Administrator plays a critical role in keeping our organization running smoothly, securely, and efficiently. This position ensures employees have reliable access to the technology and systems they need to do their best work, combining hands-on technical support with analytical problem-solving to diagnose root causes, recommend improvements, and continuously enhance system performance.
The IT Systems Administrator is responsible for auditing, maintaining, and securing company systems, managing employee system access, and supporting our overall technology infrastructure. Working closely with the IT Director and fellow Systems Administrator, this role is a key partner in delivering a modern, scalable, and dependable IT environment that supports our growing business.
Why Wyffels?
We're an independent, family-owned company built on values that matter - Integrity, Perseverance, Respect, Empowerment, and Passion. We've achieved triple-digit growth over the past decade by staying true to who we are: entrepreneurial problem-solvers who believe in doing 100 Little Things Better every single day. At Wyffels, you'll find the freedom to make an impact, the tools to succeed, and a culture that feels like family.
What You'll Do
The IT Systems Administrator reports directly to the IT Director and partners closely with other Systems Administrators to maintain the integrity, functionality, and security of the company's IT environment. This position manages device lifecycle processes, manages infrastructure projects, contributes to continuous improvement initiatives, and troubleshoots issues. Responsibilities include proactive monitoring, deployments, Server Administration, virtualization, issue resolution, documentation, and collaboration on technology enhancements across multiple locations.
Essential Duties & Responsibilities
This list of duties and responsibilities is not exhaustive and may be expanded to include other responsibilities that management deems necessary from time to time.
Manage and design the server configuration, VMware administration, Active Directory, Intune policies, network security, and Azure platform.
Maintain and deploy Cisco and Paloalto network infrastructure devices.
Provide maintenance and management for all VMware environments, servers, computers, and other devices.
Lead the configuration and maintenance of handheld devices used by various departments.
Oversee and administer the Microsoft 365 environment.
Collaborate with the IT Director to write IT policies for the company.
Create user accounts, execute termination procedures, and provide system training.
Deploy computers for facilities and remote employees using Intune and Autopilot.
Design and configure video surveillance solutions.
Manage the enterprise phone system.
Manage asset tracking for all IT equipment.
Your Environment
The IT Systems Administrator will work in Atkinson, IL, Geneseo IL, or DavenportIA, offices within the IT department. Travel may occasionally be required to local facilities or training workshops. After-hours support may be needed in the event of urgent technical issues, but overnight travel will be limited.
Total Rewards That Grow With You
Health, dental, and vision coverage - starting your first day
Flexible Spending Accounts for health & childcare
Life insurance + Short & Long-Term Disability
PTO + 9 paid holidays
Parental leave
Tuition reimbursement
Traditional & Roth 401(k) options
Wyffels seed discount
Qualifications
What You Bring
Bachelor's degree in a relevant field such as computer science, informationtechnology, engineering, or business administration, and a minimum of 2 years of relevant experience.
Alternatively, 6+ years of relevant experience.
Knowledge, Skills, & Abilities
Strong understanding of computer hardware, Cisco networks, operating systems, and business applications.
Proficiency with Microsoft 365 platforms and administrative functions (Exchange, Teams, SharePoint, Intune, Entra).
Experience with ticketing systems, asset management tools, and system documentation.
Analytical mindset with the ability to diagnose complex problems and identify long-term solutions.
Excellent communication skills; able to explain technical concepts to employees.
Strong organizational and time management skills; able to manage multiple priorities effectively.
Commitment to security best practices and handling confidential information appropriately.
Ready to Grow with Us?
If you're ready to lead, innovate, and make a lasting impact in the seed industry, we'd love to meet you. Check out everything we have to offer at Work at Wyffels!
$57k-76k yearly est. 7d ago
IT Project Analyst
Martin Engineering 4.3
Information technology professional job in Neponset, IL
Job Description
Celebrating our 81st year, Martin Engineering is a privately owned global manufacturing company located in Neponset, IL. As the leader in our industry, our people are responsible for our SUCCESS. Our culture is unique; we want our employees to arrive to work happy and leave feeling the same way. We strive to deliver superior service to all of our customers, both internal and external.
There is a reason we have employees who drive from Davenport & Bettendorf, Iowa, Milan, Peoria, LaSalle, Sterling, and Washington, Illinois. They know we have something special. Please continue reading to discover what we seek in a IT Project Analyst.
The IT Project Analyst collaborates on and may lead pivotal projects such as a global ERP implementation, which may introduce additional manufacturing, engineering, product development, and IT initiatives. This role may require international travel, close collaboration with cross-functional teams, and the ability to manage projects both onsite and remotely, ensuring successful project outcomes within scope, schedule, and budget. This role will require working with both internal and external sources to complete projects on time and within budget.
Qualifications:
Bachelor's degree in Business, Engineering or InformationTechnology, or Business Administration.
1-3 Years of project management experience with a large global IT project preferred.
Competency with Office 365, SharePoint, Excel, and project management-oriented software and tools.
Basic understanding of ERP systems, business, manufacturing processes, and engineering practices.
Responsibilities:
Assist in the management of project plans that define scope, objectives, goals, timelines, and resource allocation for a global ERP implementation and other projects.
Collaborate with cross-functional project teams, providing clear direction, promoting collaboration, and managing team dynamics effectively. Daily engagement with the project team is required.
Perform Business Analyst duties on projects assigned, including data entry, data formatting, and general IT Analyst duties.
Identify potential risks and proactively develop strategies for risk mitigation to ensure project success, particularly in international contexts.
Assist in the management and optimization of resource allocation and cost control to maximize efficiency.
Communicate transparently, providing regular project updates and addressing concerns or issues promptly to both internal and external stakeholders. Effectively communicate project KPIs to the guidance team.
Ensure project deliverables adhere to stringent quality standards and comply with company policies and industry best practices.
Assist in managing organizational changes associated with ERP implementations and other projects, including crafting training and communication plans.
Assists with developing and delivering training materials to help end-users transition to new technologies seamlessly.
Maintain precise project documentation, including project plans, status reports, and post-project evaluations.
Identify opportunities for process enhancement within manufacturing, engineering, and IT departments, initiating projects to optimize operations and enhance efficiency.
Benefits & Perks:
Medical
Dental
Vision
Prescription
Flexible Spending
Dependent Care Reimbursement
Company Paid Life Insurance
Company Paid Short-term & Long-term Disability
401k - with less than 30-day enrollment, no vesting schedule, & generous company match
Onsite Medical Clinic is free of charge to employees & dependents enrolled in our healthcare plan.
Onsite Cafe'
Onsite Fitness Center
Generous vacation package
Tuition reimbursement
Martin Annual Rewards Program (bonus opportunity)
Casual dress policy
And much more..............
Are you the person we are looking for? If yes, please submit your resume, and in the meantime, check us out by visiting our website at ****************************
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$73k-98k yearly est. 24d ago
Intern - Corp IT, Grid Operations Applications
BHE
Information technology professional job in Davenport, IA
MidAmerican Energy Company is seeking a student pursuing a bachelor's degree program or final year of an associate's degree in informationtechnology or computer science graduating later than August 2026. Grid Ops interns will be exposed to a variety of projects and activities that occur within the energy industry. The position is temporary, nonexempt, with parttime hours available this spring and full-time/hourly through the summer.
MidAmerican Energy Company one of the largest renewable energy producers in the U.S is headquartered in Des Moines, Iowa, safely meeting the energy needs of more than 1.6 million customers in Iowa, Illinois, Nebraska, and South Dakota. A subsidiary of Berkshire Hathaway Energy, we have more than 3,400 dedicated employees serving our customers every day across our service territory.
Interns will have the opportunity to network with leadership and gain a broader understanding of MidAmerican Energy Company and Berkshire Hathaway Energy. Other panels, lunch and learns, and events will be happening throughout the summer to give our interns the best experience.
Skills for Success
Effective oral and written communication skills.
Effective analytical and problem-solving skills.
Effective interpersonal skills and customer relationship skills
Ability to prioritize and handle multiple tasks and projects concurrently.
Experience using Python to develop machine learning or statistical models.
Experience using SQL to work with database tables and ETL processes.
Taken coursework in data analytics, machine learning, statistics, or computational mathematics preferred.
Qualifications
Must be a college student, sophomore, or higher standing, currently enrolled in a bachelor's or master's degree program in computer science, software engineering, management information systems, or related field of study.
Must be available Spring 2026 - August 2026.
Primary Job Duties and Responsibilities
Experience with Core Unix/Linux Server CLI, File/text processing, Text Editors, Shell scripting
Programming experience with Microsoft .Net Technologies (Preferably C#)
Experience with Oracle or SQL Server Databases like writing SQL queries, stored procedures etc.
Performance Expectations
Perform responsibilities as directed within determined time frames and with a high degree of accuracy.
Establish and maintain effective work relationships within the department and the company.
Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training.
Maintain sensitive and confidential information regarding company information.
Attend work on a regular basis and support the company's employee policies and procedures, including workplace safety rules.
Ensure all compliance aspects of position are known and followed; understand and comply with all policies, codes and regulations applicable to position and company.
$27k-38k yearly est. Auto-Apply 35d ago
Intern - Corp IT, Grid Operations Applications
Description This
Information technology professional job in Davenport, IA
MidAmerican Energy Company is seeking a student pursuing a bachelor's degree program or final year of an associate's degree in informationtechnology or computer science graduating later than August 2026. Grid Ops interns will be exposed to a variety of projects and activities that occur within the energy industry. The position is temporary, nonexempt, with parttime hours available this spring and full-time/hourly through the summer.
MidAmerican Energy Company one of the largest renewable energy producers in the U.S is headquartered in Des Moines, Iowa, safely meeting the energy needs of more than 1.6 million customers in Iowa, Illinois, Nebraska, and South Dakota. A subsidiary of Berkshire Hathaway Energy, we have more than 3,400 dedicated employees serving our customers every day across our service territory.
Interns will have the opportunity to network with leadership and gain a broader understanding of MidAmerican Energy Company and Berkshire Hathaway Energy. Other panels, lunch and learns, and events will be happening throughout the summer to give our interns the best experience.
Skills for Success
Effective oral and written communication skills.
Effective analytical and problem-solving skills.
Effective interpersonal skills and customer relationship skills
Ability to prioritize and handle multiple tasks and projects concurrently.
Experience using Python to develop machine learning or statistical models.
Experience using SQL to work with database tables and ETL processes.
Taken coursework in data analytics, machine learning, statistics, or computational mathematics preferred.
Qualifications
Must be a college student, sophomore, or higher standing, currently enrolled in a bachelor's or master's degree program in computer science, software engineering, management information systems, or related field of study.
Must be available Spring 2026 - August 2026.
Primary Job Duties and Responsibilities
Experience with Core Unix/Linux Server CLI, File/text processing, Text Editors, Shell scripting
Programming experience with Microsoft .Net Technologies (Preferably C#)
Experience with Oracle or SQL Server Databases like writing SQL queries, stored procedures etc.
Performance Expectations
Perform responsibilities as directed within determined time frames and with a high degree of accuracy.
Establish and maintain effective work relationships within the department and the company.
Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training.
Maintain sensitive and confidential information regarding company information.
Attend work on a regular basis and support the company's employee policies and procedures, including workplace safety rules.
Ensure all compliance aspects of position are known and followed; understand and comply with all policies, codes and regulations applicable to position and company.
$27k-38k yearly est. Auto-Apply 35d ago
IS Help Desk Support Analyst
Utrecht Art Supply
Information technology professional job in Galesburg, IL
Your Role... Summary: The Help Desk Technician's role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion and provide end-user assistance where required. Responsibilities: Application/Operational Administration *
Maintain, upgrade, and manage all desktop applications including but not limited to Microsoft O/S, Outlook, Microsoft Office, Adobe Design products, and MAC * Build images and execute deployments using Windows Deployment Services * Perform onsite analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including offsite repair for remote users as needed. * Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software to deliver required desktop service levels. * Assess the need for and implement performance upgrades to PC boxes, including the installation of CPUs, I/O and NIC cards, hard disks, ribbon cables, hard drives, RAM, memory chips, CD-ROMs, and other equipment as assigned. * Collaborate with LAN technicians, network administrators and system administrators to ensure efficient operation of the company's desktop computing environment. * Where required, administer, and resolve issues with associated end-user workstation networking software products. * Receive and respond to incoming calls, helpdesk tickets, and/or e-mails regarding desktop problems * Answer and perform moves, additions, and changes requests as they are submitted by line managers. * Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations. * Level 1 support for the above software * A member of the 24hr on-call list in the event of system downtime or process interruption of the above related resources. Hardware Administration *
Maintain, upgrade, and troubleshoot all desktop and laptop hardware * Maintain, upgrade, and troubleshoot MAC devices * Maintain, upgrade, and troubleshoot network and personal printers * Maintain, upgrade, and troubleshoot VOIP Phones and video conference equipment * Maintain, upgrade, and troubleshoot wireless devices * Maintain, configure, upgrade, and troubleshoot company issued smartphones General Administration *
Prioritize issues and document resolution using the helpdesk tracking software * Ensure proper documentation that stays consistent with programs and patches * Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, network cards, and other components and equipment. * Accurately document instances of desktop equipment or component failure, repair, installation, and removal. * Assist in other areas of Information Systems as needed. Required Skills & Experience: * Minimum 2 yr. degree in Systems related field or 2 years' experience supporting and troubleshooting help desk issues. * COMPTA A+, Microsoft Certified Professional (MCP), or Vendor End User certifications are a plus. * Proficient in all Microsoft desktop products, Adobe products, Antivirus, VPN Cisco AnyConnect Client, IBM Client Access, Windows Deployment Services, MACs, Helpdesk tracking software, and wireless technology. * Ability to conduct research into PC issues and products as required. * Effective interpersonal skills and relationship-building skills. * Strong written and oral communication skills. * Ability to present ideas in user-friendly language. * Understanding of the organization's goals and objectives. * Analytical and problem-solving abilities, with keen attention to detail. * Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment. * Possession of a valid driver's license; ability and willingness to travel on work assignments; willingness to work additional hours during the week and/or weekend, if/when required * Experience working in a team-oriented, collaborative environment. * Strong customer-service orientation. * Familiarity with standard desktop deployment procedures * Professional integrity to handle confidential information Pay Rate:The pay range below is provided in compliance with state/city specific laws. This pay range applies to this location. Pay ranges may be different in other locations. * $49,000-$53,000 per year based on experience, plus incentives * Full benefits package that includes 401k, profit sharing Benefits Include: * Medical/Dental/Vision Insurance * 401K & Profit Sharing Plan * Incentive Bonus Plans * Paid Holidays & Paid Time Off * Paid Parental Leave * Short-Term/Long-Term Disability * Training Opportunities * Basic & Optional Life Insurance * Employee Discount Who we are... Founded in 1911, Blick Art Materials is in its third generation of family ownership, and is the largest and oldest provider of art supplies in the United States. Our Mission... At Blick Art Materials, our family owners and dedicated staff support the Visual Art Community by providing the widest selection of art supplies at the lowest prices. With extraordinary service and integrity, we strive to provide artists, educators, students, and our employees with the tools, assistance, and training they need to grow, innovate, and reach their creative potential.
$49k-53k yearly 13d ago
Learn more about information technology professional jobs
How much does an information technology professional earn in Davenport, IA?
The average information technology professional in Davenport, IA earns between $55,000 and $114,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.
Average information technology professional salary in Davenport, IA
$79,000
What are the biggest employers of Information Technology Professionals in Davenport, IA?
The biggest employers of Information Technology Professionals in Davenport, IA are: