Technology Support (TSG), Technician II
Information technology professional job in Industrial, MN
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
This is not a remote or flex location position; employee is required to come into the facility for their regular schedule
Job Level: Technician II
Internal Grade Salary: 009
Work Schedule: Mon to Frid | 05:00 p.m. 01:30 a.m. PST
The internal job posting will close on 12/20/2025 EOD
This position ensures the successful execution and implementation of customized solutions and organizational initiatives by leveraging advanced root cause analysis, reporting, key performance indicators (KPIs), service level agreements (SLAs), internal cross-functional teams, and partner vendor relationships. Leads, manages, and coordinates the delivery of an exceptional customer experience for all information technology services, support, and project deployments. This person is responsible for the daily management of cost, equipment inventory, system compliance, safety, and security of organizational resources (hardware, software, automation, and network infrastructure).
Responsibilities:
Provides technical training and development to departmental resources and customers.
Actively plans, monitors, and adjusts expenses to meet and exceed financial expectations and organizational metrics.
Applies approved principles for evaluating and setting goals and measures to deliver results.
Establishes and maintains professional working relationships with customers through face-to-face engagement, collaboration, and consultative interactions.
Utilizes technology to effectively initiate, deploy, and track projects and support services during working hours
Performs technical, analytical, or maintenance work.
Typically, knowledge is gained through a combination of formal education in a vocational or technical degree program and on-the-job training.
Works within standard operating procedures and/or scientific methods.
Requires working knowledge and skills to perform a defined set of analytical, scientific, or operational processes.
Applies experience and skills to complete assigned work within own area of expertise.
Works with a moderate degree of supervision.
Qualifications:
Must be currently located in the same geographic location as the job or willing to relocate yourself
Requires hardware, software and database knowledge for integration with external customer technology and systems utilizing remote support tools or onsite visits
Ability to communicate highly technical information to both technical and non-technical users
Knowledge of Microsoft Operating Systems (operating systems/software)
Experience with VPN, Symantec, Remote Desktop Apps, Active Directory and various Web browsers - Preferred
Technical Certifications such as A+, Network+ - Preferred
Technical work experience - Preferred
Experience troubleshooting thermal printers - preferred
Grasp, lift (from floor to shoulder height), lower (from shoulder height to floor), push, pull, carry and manipulate equipment, packages or parts weighing up to 70 pounds - Required
Ability to travel by car to various UPS facilities - Required
Ability to travel overnight for periods of up to 1 week - Required
Must have a valid drivers license - Required
Flexible scheduling
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Pay Range:
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $23,45/hr to $38,10/hr. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.
Auto-ApplyIT Support Specialist - Service Desk
Information technology professional job in Duluth, MN
The IT Support Specialist is the face of our IT department and must maintain excellent customer interactions. The IT Specialist interacts with customers by telephone, electronically or face to face to perform technical work such as resolving workstation, peripheral and network support service problems. The IT Specialist assists customers by effectively triaging unresolved service tickets by gathering information, categorizing, prioritizing and routing tickets to other IT Support teams for assistance in resolution. This is an in-person position in Duluth, MN.
Please note: The normal business hours of this position are 8:00 AM - 4:30 PM.
The salary range reflected above is the normal hiring range for 2025. The full salary range, including longevity pay, is $25.34 - $35.40 per hour.
This position is part of the Civil Service Basic Unit Employees Collective Bargaining Agreement represented by Council 5 of AFSCME.
St. Louis County does not participate in E-Verify. All employees must be continuously authorized to work in the United States, for St. Louis County, on a full-time basis. St. Louis County does not provide sponsorship for employment visas.
An employee in this class is responsible for providing assistance to customers in resolving workstation and network hardware, software, and operational problems throughout the County. Duties include troubleshooting hardware, software, and network problems; responding to service desk calls and providing solutions, information and/or technical assistance to customers; preparing, monitoring, and operating computer systems to ensure proper and timely processing of all jobs; preparing and mounting input/output media onto the system; establishing and maintaining automated and/or hard copy files, records, logs, and tape library; and installing, moving, and maintaining system hardware. The work is performed in accordance with department policies under the work direction and guidance of designated supervisory staff.
These work environment factors are general in nature and may vary depending on the specific position being filled. CONSTANT: Near, midrange and far vision; hear within 5 feet; move about; work around others; customer/public contact; and work inside. FREQUENT: Lift and carry up to 50 pounds; balance; climb stairs; crouch; feel; use fingers; grasp; handle; reach; sit; stand; stoop/bend; talk/speak; twist at waist; walk; right and left wrist turn; work alone or with others; and drive.
MINIMUM QUALIFICATIONS (Pass/Fail):
* An Associate's degree in Computer Information Systems, IT Support, IT Network Administration, Computer Science, or a closely related field; OR equivalent education and experience as determined by the Human Resources Director.
* Possession of a valid driver's license.
RATING SYSTEM:
Supplemental Questions will be 100% of the scoring process:
Points will be awarded based on the applicants answers to supplemental questions 10-14.
Experience beyond ten years may be included on the application for purposes of meeting minimum qualifications or informing the hiring authority of your complete employment history.
Please Note: When answering the supplemental questions on the website, the webpage may time out after 30 minutes. It's recommended you draft your answers in a separate document and copy/paste the answers into the application when you're finished writing. Failure to answer and save all of the questions on the "Supplemental Questions" page within 30 minutes may result in the deletion of your answers by the application system.
TENTATIVE RECRUITMENT & SCREENING PROCESS SCHEDULE:
* December 3, 2025 - Applicant screening will begin
* Week of December 15, 2024 - Supplemental question scoring to be completed
* Week of January 5, 2024 - Interviews to be conducted
ESSENTIAL FUNCTIONS:
The essential functions for this position are listed under the "ILLUSTRATIVE EXAMPLES OF WORK" on the specification, available in the Human Resources Department or online at ****************************************
VETERANS PREFERENCE:
If you are eligible to apply for Veterans Preference, please attach to your application a copy of document(s) listed for the option that applies to you:
* Veteran: DD214 noting character of service
* Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months.
* Spouse of Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months & marriage certificate. (Eligible only if Veteran is unable to qualify because of the disability.)
* Spouse of Deceased Veteran: DD214, Marriage Certificate and Death Certificate.
Please refer to Minnesota Statute 197.455 for additional requirements. Click Here.
PHYSICAL-MEDICAL STANDARDS:
Qualified applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Applicants selected must meet the physical requirements for the position.
DRUG TESTING:
Applicants selected for appointment must take and pass a drug test.
BACKGROUND CHECK:
Applicants selected for appointment to a position with St. Louis County are subject to a background investigation.
EMPLOYMENT ELIGIBILITY VERIFICATION:
All new employees must submit documentation verifying identity and employment eligibility within three days of their first day of employment.
PROBATIONARY PERIOD:
Appointees to the position must successfully complete a twelve-month probationary period prior to being certified for permanent employment.
NON-DISCRIMINATION:
St. Louis County is an equal opportunity and veteran-friendly employer.
IT ERP Platform Manager
Information technology professional job in Duluth, MN
The IT ERP Platform Manager is responsible for leading the product management of the technologies that support Cirrus's Enterprise Service Teams. They will guide solution designs that align with the Cirrus Growth Choices and the IT strategic roadmap, delivering value to business stakeholders. The IT Enterprise Services Product Manager owns the Enterprise Service technology programs, product deployment and life cycle, managing the resource allocation, backlog prioritization, and closely partnering with business stakeholders providing insight, feedback, and strategic recommendations regarding product performance, quality, and utilization capability. Drives servant leadership to an agile team by educating and coaching team members and stakeholders to maximize efficiencies, delivering incremental customer value, and embracing continuous improvement. This position will be part of the Information Technology team providing direct influence and process guidance across all business capabilities.
Duties and Responsibilities/Essential Functions
* Lead cross functional teams including internal resources and third parties/vendors to plan and deploy a modern technology system, integrations and any related ISVs.
* Leadership will impact overall company performance through strategic decisions and resource allocation to transform underlying and foundational systems and processes.
* Utilizes deep understanding of the business stakeholder's needs to guide Enterprise Services programs.
* Partners with business stakeholders to challenge and optimize processes and address customer needs.
* Oversees Enterprise Services programs and adjacent products throughout the entire business life cycle.
* Provide hands-on expertise and management to ensure program success.
* Drives strategy across Executive Sponsors, Steering Team, Business Stakeholders and Technical team members collaborating to understand problems, identify process improvements, prioritize needs and deliver on desired outcomes.
* Champions changes, product roadmap and advocates for the business requirements and needs.
* Drives prioritized capability processes through the implementation plan aligned with technology and product roadmaps.
* Manages test scenarios and user acceptance criteria to identify areas to address prior to going live.
* Manages the ongoing health and performance of Enterprise Services programs and products.
* Tracks and reports program status, risks, mitigation plan, milestones, budget, schedule and product performance.
* Collaborates with cross-functional teams to understand integration and resources across dependent products.
* Performs marketplaces research, metrics, and analytics to evaluate program and product performance.
* Lead, coach, and develop a team of diverse IT and business stakeholders while building cross-functional partnerships across the business.
* Identify and manage risks, mitigate impediments and negotiate dependencies with and across teams to ensure Cirrus business objectives are achieved.
* Ability to travel to other Cirrus locations to build relationships, understand business processes, foster collaboration for each implementation phase and set expectations on post-implementation performance.
* Must be present in Duluth for Steering Team meetings, workshops, design/build working sessions, major milestone activities and other engagements with critical stakeholders.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
* Bachelor's degree in a relevant field of study or equivalent work experience
* 10+ years Information Technology, program management, or relevant technical experience
* 10+ years' work experience leading a team.
* PMP and Agile/Scrum certifications preferred
* Must have demonstrated experience in managing large multi-year programs.
* Must be able to challenge, influence and champion strategy across Executive Sponsors, Steering Team, Business Stakeholders and Team members.
* Proven experience to influence stakeholders at various levels without direct authority.
* Demonstrated knowledge of the software development life cycle
* Embrace a Servant Leadership mentality.
* Ability to demonstrate sound judgement, encourage collaboration and communicate effectively (written and verbal) across multiple levels in the organization.
* Ability to effectively manage competing work demands and multiple initiatives at the same time.
* Preference for experience deploying complex, enterprise systems.
* Preference for work experience in both Manufacturing and Service Delivery environments.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
* Directs Work: Works across varying levels of Stakeholders to communicate the journey and expectations of the transformation, challenges approach, provides direction across cross-functional team without direct authority and removes obstacles to get work done.
* Balances Stakeholders: Anticipates and balances the needs of multiple stakeholders at varying levels across the company.
* Builds Effective teams: Builds strong effective teams that apply their diverse skills and perspectives to achieve common goals.
* Situational Adaptability: Adapts own leadership style, approach and demeanor real time to match shifting demands of different situations.
* Persuades: Influences program direction across multiple levels of leadership using compelling arguments to gain the support and commitment of others. Communicates to all employees to bring them on the technology transformation journey through engagement and cultural adaptability.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.
Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.
Our Benefits: Cirrus provides a range of exciting benefits, including:
* 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting.
* Employer-Paid Coverages: Group term life, short- and long-term disability insurance.
* Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options.
* Free Health Tracking: With rewards for meeting health goals.
* Generous PTO: 160 hours accrued within the first year.
* Employee Referral Bonus: For referring talented candidates.
* Career Development: Tuition reimbursement and professional growth opportunities.
* Exclusive Discounts: Access to partner and marketplace discounts.
* Community & Engagement: Company and employee clubs at various locations.
These benefits are designed to support your well-being, growth, and enjoyment at Cirrus!
Analyst - Prog Support
Information technology professional job in Duluth, MN
Description & Requirements Maximus is searching for an Analyst - Prog Support. This is a fully remote role. is contingent upon contract award* Must have the ability to pass a federal background check. requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Perform various analytical functions in support of the project while ensuring that corporate project management standards and procedures are followed.
- Coordinate activities between the client, business, and technical stakeholders.
- Adhere to relevant government requirements and develop the necessary reports to meet service level agreements (SLAs).
- Maintain various reports for client review and compliance.
- Facilitate meetings and calendars as necessary.
- Prepare and distribute meeting minutes.
- Monitor and report on the status of activities on the project including; reviewing the monthly cost, schedule, and performance.
- Act as a liaison between teams.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
55,000.00
Maximum Salary
$
70,000.00
Easy ApplyNow Hiring IT and Telecom Field Technicians
Information technology professional job in Duluth, MN
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
Technical Specialist-Chemistry-Urology
Information technology professional job in Duluth, MN
JOB SUMMARY The Technical Specialist-Chemistry and Urology serves as the technical expert in one (1) or more laboratory disciplines. Coordinates activities with other members of the laboratory team. Performs routine laboratory work. MINIMUM QUALIFICATIONS Education: Bachelor#s degree in Medical Technology/Medical Laboratory Science or documented equivalent education and training per ASCP Board Of Certification alternate routes for certification. Experience: Four (4) years working in a laboratory including one (1) year of experience working in area of specialty. Licensure/Certification/Registration: ASCP Certification as Medical Laboratory Scientist (MLS). PREFERRED QUALIFICATIONS Education: N/A Experience: N/A Licensure/Certification/Registration: N/A KNOWLEDGE, SKILLS AND ABILITIES Excellent communication skills. Ability and desire to teach. Ability to investigate and resolve questions and problems. Ability to objectively evaluate technical equipment and methodologies. # READING - Intermediate: Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals. WRITING - Intermediate: Ability to write routine reports, correspondence, or procedures. SPEAKING - Intermediate: Ability to effectively present information in one-on-one, small group situations or before groups of customers, clients, and other employees of the organization. MATHEMATICAL SKILLS - Intermediate Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to compute rate, ratio, and percent and to draw or interpret bar graphs to apply concepts of basic algebra and geometry. REASONING ABILITY - Intermediate Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS AND ENVIRONMENT PHYSICAL DEMANDS Stand - Continuously Over 2/3 (5.5 # 8 hours) Walk - Continuously Over 2/3 (5.5 # 8 hours) Sit - Frequently 1/3 to 2/3 (2.5 # 5.5 hours) Use hands to finger, handle, or feel - Continuously Over 2/3 (5.5 # 8 hours) Reach with hands and arms - Frequently 1/3 to 2/3 (2.5 # 5.5 hours) Stoop, Squat, Kneel, or Crouch - Occasionally Under 1/3 (1-2.5 hours) Bending-repetitive forward - Occasionally Under 1/3 (1-2.5 hours) Talk or hear - Continuously Over 2/3 (5.5 # 8 hours) # LIFTING REQUIREMENTS Up to 10 pounds - Continuously Over 2/3 (5.5 # 8 hours) Up to 25 pounds - Frequently 1/3 to 2/3 (2.5 # 5.5 hours) Up to 35 pounds - Occasionally Under 1/3 (1-2.5 hours) # WORK ENVIRONMENT Typical Noise Level - Moderate noise (examples: business office with computers and printers, light traffic). Color Vision; regularly exposed to risk of blood borne diseases. Exposed to reagents used in laboratory testing; may be exposed to/occasionally exposed to unpleasant patient elements. Exposed to hazards from electrical and mechanical equipment.
* JOB SUMMARY
* The Technical Specialist-Chemistry and Urology serves as the technical expert in one (1) or more laboratory disciplines. Coordinates activities with other members of the laboratory team. Performs routine laboratory work.
* MINIMUM QUALIFICATIONS
* Education: Bachelor's degree in Medical Technology/Medical Laboratory Science or documented equivalent education and training per ASCP Board Of Certification alternate routes for certification.
* Experience: Four (4) years working in a laboratory including one (1) year of experience working in area of specialty.
* Licensure/Certification/Registration: ASCP Certification as Medical Laboratory Scientist (MLS).
* PREFERRED QUALIFICATIONS
* Education: N/A
* Experience: N/A
* Licensure/Certification/Registration: N/A
* KNOWLEDGE, SKILLS AND ABILITIES
* Excellent communication skills. Ability and desire to teach. Ability to investigate and resolve questions and problems. Ability to objectively evaluate technical equipment and methodologies.
* READING - Intermediate: Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals.
* WRITING - Intermediate: Ability to write routine reports, correspondence, or procedures.
* SPEAKING - Intermediate: Ability to effectively present information in one-on-one, small group situations or before groups of customers, clients, and other employees of the organization.
* MATHEMATICAL SKILLS - Intermediate Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to compute rate, ratio, and percent and to draw or interpret bar graphs to apply concepts of basic algebra and geometry.
* REASONING ABILITY - Intermediate Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
* PHYSICAL DEMANDS AND ENVIRONMENT
* PHYSICAL DEMANDS
* Stand - Continuously Over 2/3 (5.5 - 8 hours)
* Walk - Continuously Over 2/3 (5.5 - 8 hours)
* Sit - Frequently 1/3 to 2/3 (2.5 - 5.5 hours)
* Use hands to finger, handle, or feel - Continuously Over 2/3 (5.5 - 8 hours)
* Reach with hands and arms - Frequently 1/3 to 2/3 (2.5 - 5.5 hours)
* Stoop, Squat, Kneel, or Crouch - Occasionally Under 1/3 (1-2.5 hours)
* Bending-repetitive forward - Occasionally Under 1/3 (1-2.5 hours)
* Talk or hear - Continuously Over 2/3 (5.5 - 8 hours)
* LIFTING REQUIREMENTS
* Up to 10 pounds - Continuously Over 2/3 (5.5 - 8 hours)
* Up to 25 pounds - Frequently 1/3 to 2/3 (2.5 - 5.5 hours)
* Up to 35 pounds - Occasionally Under 1/3 (1-2.5 hours)
* WORK ENVIRONMENT
* Typical Noise Level - Moderate noise (examples: business office with computers and printers, light traffic). Color Vision; regularly exposed to risk of blood borne diseases. Exposed to reagents used in laboratory testing; may be exposed to/occasionally exposed to unpleasant patient elements. Exposed to hazards from electrical and mechanical equipment.
Seasonal, Operations Technical Specialist
Information technology professional job in Lakewood, MN
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$18.46 - $27.69
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
Auto-ApplyIT ERP Platform Manager
Information technology professional job in Duluth, MN
The IT ERP Platform Manager is responsible for leading the product management of the technologies that support Cirrus's Enterprise Service Teams. They will guide solution designs that align with the Cirrus Growth Choices and the IT strategic roadmap, delivering value to business stakeholders. The IT Enterprise Services Product Manager owns the Enterprise Service technology programs, product deployment and life cycle, managing the resource allocation, backlog prioritization, and closely partnering with business stakeholders providing insight, feedback, and strategic recommendations regarding product performance, quality, and utilization capability. Drives servant leadership to an agile team by educating and coaching team members and stakeholders to maximize efficiencies, delivering incremental customer value, and embracing continuous improvement. This position will be part of the Information Technology team providing direct influence and process guidance across all business capabilities.
Duties and Responsibilities/Essential Functions
Lead cross functional teams including internal resources and third parties/vendors to plan and deploy a modern technology system, integrations and any related ISVs.
Leadership will impact overall company performance through strategic decisions and resource allocation to transform underlying and foundational systems and processes.
Utilizes deep understanding of the business stakeholder's needs to guide Enterprise Services programs.
Partners with business stakeholders to challenge and optimize processes and address customer needs.
Oversees Enterprise Services programs and adjacent products throughout the entire business life cycle.
Provide hands-on expertise and management to ensure program success.
Drives strategy across Executive Sponsors, Steering Team, Business Stakeholders and Technical team members collaborating to understand problems, identify process improvements, prioritize needs and deliver on desired outcomes.
Champions changes, product roadmap and advocates for the business requirements and needs.
Drives prioritized capability processes through the implementation plan aligned with technology and product roadmaps.
Manages test scenarios and user acceptance criteria to identify areas to address prior to going live.
Manages the ongoing health and performance of Enterprise Services programs and products.
Tracks and reports program status, risks, mitigation plan, milestones, budget, schedule and product performance.
Collaborates with cross-functional teams to understand integration and resources across dependent products.
Performs marketplaces research, metrics, and analytics to evaluate program and product performance.
Lead, coach, and develop a team of diverse IT and business stakeholders while building cross-functional partnerships across the business.
Identify and manage risks, mitigate impediments and negotiate dependencies with and across teams to ensure Cirrus business objectives are achieved.
Ability to travel to other Cirrus locations to build relationships, understand business processes, foster collaboration for each implementation phase and set expectations on post-implementation performance.
Must be present in Duluth for Steering Team meetings, workshops, design/build working sessions, major milestone activities and other engagements with critical stakeholders.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Bachelor's degree in a relevant field of study or equivalent work experience
10+ years Information Technology, program management, or relevant technical experience
10+ years' work experience leading a team.
PMP and Agile/Scrum certifications preferred
Must have demonstrated experience in managing large multi-year programs.
Must be able to challenge, influence and champion strategy across Executive Sponsors, Steering Team, Business Stakeholders and Team members.
Proven experience to influence stakeholders at various levels without direct authority.
Demonstrated knowledge of the software development life cycle
Embrace a Servant Leadership mentality.
Ability to demonstrate sound judgement, encourage collaboration and communicate effectively (written and verbal) across multiple levels in the organization.
Ability to effectively manage competing work demands and multiple initiatives at the same time.
Preference for experience deploying complex, enterprise systems.
Preference for work experience in both Manufacturing and Service Delivery environments.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Directs Work: Works across varying levels of Stakeholders to communicate the journey and expectations of the transformation, challenges approach, provides direction across cross-functional team without direct authority and removes obstacles to get work done.
Balances Stakeholders: Anticipates and balances the needs of multiple stakeholders at varying levels across the company.
Builds Effective teams: Builds strong effective teams that apply their diverse skills and perspectives to achieve common goals.
Situational Adaptability: Adapts own leadership style, approach and demeanor real time to match shifting demands of different situations.
Persuades: Influences program direction across multiple levels of leadership using compelling arguments to gain the support and commitment of others. Communicates to all employees to bring them on the technology transformation journey through engagement and cultural adaptability.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.
Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.
Our Benefits: Cirrus provides a range of exciting benefits, including:
401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting.
Employer-Paid Coverages: Group term life, short- and long-term disability insurance.
Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options.
Free Health Tracking: With rewards for meeting health goals.
Generous PTO: 160 hours accrued within the first year.
Employee Referral Bonus: For referring talented candidates.
Career Development: Tuition reimbursement and professional growth opportunities.
Exclusive Discounts: Access to partner and marketplace discounts.
Community & Engagement: Company and employee clubs at various locations.
These benefits are designed to support your well-being, growth, and enjoyment at Cirrus!
25U Signal Support Systems Specialist
Information technology professional job in Duluth, MN
Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. Signal Support Systems Specialists are responsible for integrating signal systems and networks; performing signal support functions and unit-level maintenance on authorized signal equipment; and installing, operating, and maintaining radio and data distribution systems.
Advanced team members supervise and train other Soldiers; maintain and install signal support systems and terminal devices; provide technical assistance and training for automation and communications equipment; prepare maintenance and supply requests for unit-level signal support; and operate and perform preventative maintenance checks and services on assigned vehicles.
Job Duties
* Maintain radio and data distribution systems
* Perform signal support functions and technical assistance for computer systems
* Provide technical assistance and training for local area networks
* Maintenance for equipment, terminal devices, assigned vehicles, and power generators
Some of the Skills You'll Learn
* Mechanical and electrical principles
* Preventive maintenance procedures
* Line installation and wiring techniques
* Communication security policies and procedures
Helpful Skills
* Interest in working with electronic equipment
* Interest in problem solving
Through your training, you will develop the skills and experience to enjoy a civilian career with companies that produce communications and electronic equipment. Additional study and two years of electronics experience will also qualify you for certification as an Associate Certified Electronics Technician.
Earn While You Learn
Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance.
Job training for Signal Support Systems Specialists consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 18 weeks of Advanced Individual Training (AIT) which will include a combination of hands-on and classroom training.
APEX Technology Support Engineer - Duluth, MN
Information technology professional job in Duluth, MN
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to
Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers
. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
APEX Technology Support Engineer (Machine Control Technician)
The Technology Support Engineer is responsible for the after-sale performance and technical support of all SmartGrade™ and integrated grade control equipped machines.
Essential Duties and Responsibilities (not in order of priority):
• Support construction sites for automated machine control and construction layout
• Support, diagnose and repair SmartGradeTM and related grade control issues.
• Communicate effectively with John Deere, General Manager and Territory Managers in your respective area to promote, demo train and sell SmartGradeTM machines.
• Complete & maintain all OEM and government certifications expected or required.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
Additional Qualifications/Responsibilities
Education, Skills & Knowledge Preferred:
• Bachelor's degree in an Engineering, Technology, Marketing discipline, or equivalent experience is preferred.
• Proven track record using Topcon & Trimble Machine Control in construction projects.
• Experience in construction layout utilizing GNSS or Robotic Total Stations, including the interpretation of site blueprints and the implementation of construction workflows.
• Familiarity with Topcon, Trimble, and/or Lecia technologies
• Passion for technology and heavy equipment, with a drive to learn and stay current on industry advancements.
• Strong problem solving and analytical skills.
• Demonstrated ability to effectively train individuals and small groups on technical concepts and procedures.
• Willingness to travel within assigned territory (Up to 75%) AOR in Louisville KY, Owensboro KY, or Evansville IN.
Benefits:
• Expected earnings $80,000 - $150,000.
• $50,000-$65,000 Base wage + commission.
• Paid Time Off--80 Hours in the first year!
• Remote position - working 1 day per week in hired dealership.
• Company vehicle provided for business use.
• Family-owned business, meaningful work, $1500.00 Employee referral program
• Supportive management and opportunity to thrive in the positive and collaborative McCoy Construction & Forestry culture.
• Our Comprehensive benefits package includes Medical, Dental, Vision, Short and Long-Term Disability Insurance.
• Secure your future with our 401K featuring an Employer match.
• Receive peace of mind with a $50,000 company paid Life Insurance Policy.
Senior Manager, Geospatial Technology
Information technology professional job in Duluth, MN
CDM Smith is seeking a Geospatial Technology Leader to join our Digital Engineering Solutions team. This individual will lead the Geospatial Technology group within the Digital Engineering Solutions team, helping to drive strategic architecture, engineering and construction (AEC) initiatives through advances in GIS and mapping technologies, reality capture, remote sensing, the internet of things (IoT)/sensors, and custom solutions and workflows for AEC professionals. The Geospatial Technology group will lead the firm in best practices for these types of technologies, helping to set the CDM Smith Way for our AEC design, planning, and construction practices, while also keeping the firm ahead of the curve with new and emerging technologies in this space, including the geospatial technology elements of digital twins. This position is for a person who has demonstrated leadership capabilities, is business savvy, experienced with geospatial technologies for the AEC industry, and enjoys framing a problem, shaping and creating solutions, and helping to lead and champion implementation. As a member of the Digital Engineering Solutions team, the Geospatial Technology group will also engage in research and development and provide guidance and oversight to the AEC practices at CDM Smith, engaging in new product research, testing, and the incubation of innovative ideas that arise from around the company.
The ideal candidate will have a proven record as a team leader and expert in the field of AEC geospatial technology, with a mindset of continuous learning and curiosity leading to tangible results.
- Lead, monitor, supervise, and evaluate the Geospatial Technology group. This includes aligning the group to the Digital Engineering Solutions team's goals and objectives. This further includes providing guidance, instruction, training, and leadership skills to inspire the group to perform at their optimum, working efficiently together and maximizing the team's potential.
- Motivate and inspire the Geospatial Technology group by creating an environment that promotes positive communication, encourages bonding of group members (both within the Geospatial Technology group and across the broader team as a whole), and demonstrates flexibility.
- Display excellent interpersonal skills to build quality relationships with the team and across the organization, be goal-driven, and manage the day-to-day activities of the team efficiently.
- Achieve goals that contribute to the growth of the organization.
- Help to identify and prioritize business use cases.
- Provide oversight and management of the various geospatial technology efforts for AEC-related needs.
- Help lead vendor relationships such as Esri. Help establish relationships with other geospatial technology vendors as applicable.
- Establish common standards, best practices, etc. for CDM Smith's AEC practices from a geospatial technology perspective. Work closely with CDM Smith's Information Technology team and support the IT infrastructure, cyber security, and other IT-related organizational policies.
- Be a collaborative partner to our business line stakeholders by understanding the business needs, the key strategic objectives of the business line stakeholders, and what those stakeholders need to achieve their strategic objectives. Be seen by the business line stakeholders as an extension of their team.
- Help drive the business strategy, working with leadership to identify and prioritize problems best suited for custom solution and workflow development. Effectively translate business challenges into advanced digital solutions and help quantify the various types of risks and rewards for solutions to be prioritized.
- Manage staff, evaluate performance, mentor, and plan career paths, approve paid time off (PTO) and training, ensure human resources (HR) policies are followed and make recommendations regarding staffing decisions.
- Present to both internal and external audiences as needed.
- Assist the business with marketing, communications, and business development descriptions and activities from a technology perspective as needed.
- Assist with internal and external website descriptions and strategic company communications campaigns as needed.
- Perform other duties as required.
\#LI-LP1
\#LI-REMOTE
**Job Title:**
Senior Manager, Geospatial Technology
**Group:**
COR
**Employment Type:**
Regular
**Minimum Qualifications:**
- Bachelor's degree.
- 12 years of relevant experience with at least 4 years in a supervisory or leadership capacity.
- Equivalent additional directly related experience will be considered in lieu of a college degree.
Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of
the position, which may vary depending on workload and project demands.
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
0%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Skills and Abilities:**
- Expert ability to lead teams of managers and staff. Team-oriented, positive, collaborative and reliable, actively communicating, listening, and being accountable and respectful to others.
- Proven leadership capabilities with the ability to organize, plan, prioritize, and to manage time and changing priorities.
- Possesses excellent written and oral communication skills and ability to interact with varying levels of staff, including senior management and vendors. Ability to communicate well with people from both technical and non-technical backgrounds. Passionate about creating clarity by using accessible language.
- Expert knowledge and proven ability to plan and oversee large and highly complex geospatial technology programs and projects. Inquisitive, with a desire to ask questions and gain a deeper understanding of business issues.
- Innovative and able to imagine new solutions to any problem.
- Business-oriented with a solid understanding of business requirements and vernacular.
- Ability to develop a deep knowledge of business units and build positive relationships, both horizontally and vertically. Passionate about helping business lines drive their success with custom digital tools.
- Ability to listen, build rapport, and credibility as a strategic partner vertically within the business unit, as well as with leadership and functional teams.
- Advanced organizational and decision-making skills. Highly detailed or less detailed as appropriate.
- Advanced ability to understand the function and capabilities of new technology trends. Curious. Stays abreast of current and upcoming technologies and tools.
- Confident in challenging perceptions and biases of individuals diplomatically at every level of the organization to enact improvements.
- Ability to operate in a high-energy, high-intensity, and evolving environment.
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$148,637
**Pay Range Maximum:**
$260,166
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Fully Remote or Hybrid Work Options may be considered for successful candidate.
**Additional Pay Range Information:**
The pay range for this position is listed above. This pay range is a good faith estimate representative of all experience levels for this position based on the geographic location assigned to the position. Please note that pay ranges vary based on geographic location. In addition to geographic location, the company considers several other factors when extending an offer including but not limited to the role, function and associated responsibilities, the candidate's work experience, education/training and key skills.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
NON-CLINICAL HEALTHCARE INTERN - INFORMATION TECHNOLOGY
Information technology professional job in Duluth, MN
Compassion. Accountability. Collaboration. Foresight. Joy. These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day. ASPIRUS ST. LUKE'S HOSPITAL in Duluth, MN is seeking an INTERN to join our INFORMATION TECHNOLOGY team!
Pay Rate: $18.00/hr
Schedule/Hours: Day Shift, 30-40 hours, depending on department needs.
Weekend Requirement: None
FTE: 0.001000
Flex FTE: No
Off Premise On-Call: No
Aspirus is a leading healthcare system serving central and northern Wisconsin, the western portion of the Michigan upper peninsula, and Duluth, Minnesota. Our Non-clinical Intern program is designed to give college students within one year of graduation, real-world healthcare-experience in Finance/Accounting, Supply Chain, Revenue Cycle, Data Analytics, IT, and Project Management. We invest in you with opportunities for growth and development in your area of expertise as well as working in healthcare.
MINIMUM QUALIFICATIONS
* Current enrollment in a post-secondary institution with an anticipated completion of bachelor's degree within one year
* Enrollment in coursework or degree relevant to department of interest
* Possesses good communication skills, the ability to prioritize, the ability to work independently and report to a supervisor
* Covid-19 Vaccination: Our policy indicates, "All individuals working to support the Aspirus system must participate in the "Mandatory COVID-19 Vaccination Compliance Program."
Employee Benefits
* Full benefits packages available for part- and full-time status.
* PTO accrual from day one!
* Generous retirement plan with match available.
* Wellness program for employees and their families.
Aspirus St. Luke's in Duluth is a cornerstone of health care in northeastern Minnesota, offering a wide range of medical specialties and advanced care services. With a history dating back to 1881, this downtown Duluth hospital has grown into a comprehensive medical center with a strong commitment to patient-centered care. The facility features a 267-bed hospital, state-of-the-art surgical and imaging technology, and a nationally recognized heart and vascular center. As part of the broader Aspirus system, St. Luke's is also known for its excellence in orthopedics, cancer care, and women's and children's health. In addition to the main hospital campus, the Duluth area includes multiple primary and specialty care clinics that serve the Twin Ports and surrounding communities. Duluth, MN
Our Mission: We heal people, promote health and strengthen communities.
Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.
As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.
Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.
Click here to learn more.
Data Center Technician - USA - Duluth - On-site
Information technology professional job in Duluth, MN
Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. Our fully remote, round-the-clock management frees businesses from supervision hassles, setting new benchmarks in data center solutions. We're seeking skilled Freelance Data Center Technicians to join our growing team. If you have expertise in data center operations and want flexible work, we'd love to hear from you.
Job Overview:
As a Freelance Data Center Technician, you will play a key role in delivering on-demand support to our global data centers. Your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations, ensuring optimal performance and reliability. We're looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. In this role, you'll be essential to maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service excellence.
Key Responsibilities:
Install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating seamless operations within the data center.
Monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain service reliability.
Configure, manage, and troubleshoot networking devices, including Cisco and Juniper routers, switches, and firewalls, to ensure secure and efficient network operations that align with organizational standards.
Manage and troubleshoot both Linux and Windows-based systems, performing essential updates, patches, and security enhancements to keep systems secure and up-to-date.
Document all installations, repairs, maintenance tasks, and system performance, providing comprehensive reports to the remote management team to ensure transparency and accountability in operations.
Implement and maintain security protocols to protect the integrity of the data center infrastructure, ensuring compliance with industry standards and best practices for data security.
Collaborate with remote IT teams, vendors, and stakeholders to enhance data center operations, actively participating in the planning and execution of projects that drive efficiency and innovation.
What We Offer:
Flexibility: Work around your existing freelance or permanent job. You choose the tickets you want to pick up, with no minimum hour commitment.
Professional Environment: Join a professional work environment where you can reconnect with the practical side of IT.
Competitive Compensation: We offer competitive rewards for your compensation and efforts.
Growth Opportunities: Work with compelling clients and seize opportunities to grow in your field.
Education:
Associate or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred but not required.
Experience:
3+ years of experience in data center operations, with a strong focus on independent or freelance projects.
Technical Skills:
Extensive hands-on experience with Cisco and Juniper networking devices.
Strong proficiency in managing and troubleshooting Windows and Linux-based systems.
Solid understanding of networking principles (TCP/IP, DNS, VPN, VLANs).
Experience with virtualization technologies such as VMware or Hyper-V is a plus.
Certifications:
Valid certifications like Cisco CCNA/CCNP, Juniper JNCIA/JNCIS, or CompTIA Linux+ are highly desirable.
General Requirements:
Ability to travel to various data center locations on short notice.
Flexibility to work outside regular hours, including nights and weekends if required.
Must have access to necessary tools and equipment to perform data center tasks.
Strong problem-solving skills, with the ability to work independently and remotely.
Excellent communication skills for collaboration with remote teams.
Cardiovascular Information Specialist
Information technology professional job in Duluth, MN
Building Location:Building B - St Marys Medical CenterDepartment:2002530 CARDIAC CATH LAB - SMMC HOSPJob Description:Performs a wide variety of functions designed to modify and maintain the clinical Cardiovascular Information System (CVIS). Responsibilities include software and hardware maintenance; system security; research and analysis of system and organizational needs; auditing system for completeness and accuracy of data; and employee training and competency assessment, and an overall knowledge of CVIS, and EPIC/Encompass.
Work Experience:
Minimum of 4 years clinical cardiovascular experience.
Experience with Cardiovascular Image and Information Systems.Education Qualifications:
Graduate of an accredited Cardiovascular Technology Program.
Licensure/Certification Qualifications:
No certification/licensure required.
FTE:1
Possible Remote/Hybrid Option:
Shift Rotation:Day/Eve/Night Rotation (United States of America) Shift Start Time:varies Shift End Time:varies Weekends:variable Holidays:YesCall Obligation:NoUnion:Union Posting Deadline:
Compensation Range:
$62,982.40 - $94,473.60
Employee Benefits at Essentia Health:
At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at **************.
Auto-ApplyIT Portfolio Manager
Information technology professional job in Duluth, MN
The IT Portfolio Manager will own the IT portfolio of investments and the portfolio management capability. This role will provide governance and oversight of IT projects to ensure goals are accomplished on time, and within scope and budget in alignment with the IT roadmap strategy. Provides strategic direction for the process, methodology, tool, demand intake and reporting/scorecarding within the portfolio. Utilizes servant leadership to an agile team by educating and coaching team members and stakeholders to maximize efficiencies, delivering incremental customer value, and embracing continuous improvement. This position will be part of the Information Technology team.
Duties and Responsibilities/Essential Functions
Responsible for the planning and on boarding of project process and small programs
Maintains and communicates overall portfolio of IT projects including financial management and resources to track initiatives
Responsible for maximizing resource allocation based on resource availability and prioritized projects
Champions strong IT governance in the project management framework and mentors project managers in its development and continuous improvement
Implement and core administrator of the Project Portfolio Management software
Create project process for consistency and alignment across business units.
Facilitate and maintain collaborative relationships with IT leaders, business partners and key stakeholders ensuring engagement early in the project life cycle. Key voice to the business on the application, roadmap initiatives, change management, annual initiative & project pipeline planning decisions, and escalation point for the business development/project related issues
Lead, coach and develop team of highly skilled and diverse IT Project Managers
Demonstrate an ongoing commitment to professional growth in agile project/program management and other key areas
Regular, reliable, and predictable attendance.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Bachelor's degree in a relevant field of study or equivalent experience
8+ years experience in portfolio and/or business technology management experience
5+ years' work experience leading a team using agile practices.
PMP and Agile/Scrum certifications preferred
Basic knowledge of the software development life cycle (SDLC)
Embrace a growth mindset and Servant Leadership mentality
Ability to demonstrate sound judgement, encourage collaboration and communicate effectively (written and verbal) across multiple levels in the organization.
Ability to effectively manage competing work demands and multiple initiatives at the same time.
Preference for work experience in a manufacturing environment delivering ERP, MES, or product development systems.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Plans & Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals
Balances Stakeholders: Anticipates the needs of multiple stakeholders.
Builds Effective teams: Builds strong effective teams that apply their diverse skills and perspectives to achieve common goals.
Situational Adaptability: Adapts approach and demean in real time to match shifting demands of different situations.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.
Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.
Our Benefits: Cirrus provides a range of exciting benefits, including:
401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting.
Employer-Paid Coverages: Group term life, short- and long-term disability insurance.
Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options.
Free Health Tracking: With rewards for meeting health goals.
Generous PTO: 160 hours accrued within the first year.
Employee Referral Bonus: For referring talented candidates.
Career Development: Tuition reimbursement and professional growth opportunities.
Exclusive Discounts: Access to partner and marketplace discounts.
Community & Engagement: Company and employee clubs at various locations.
These benefits are designed to support your well-being, growth, and enjoyment at Cirrus!
Now Hiring IT and Telecom Field Technicians
Information technology professional job in Duluth, MN
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
Auto-ApplyLead IT Specialist - Software Governance
Information technology professional job in Duluth, MN
Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities.
Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement.
This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization.
This is a remote position
Essential Duties and Responsibilities:
- Manage the intake process, risk assessment, and governance of software acquisitions across business units.
- Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards.
- Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications.
- Serve as a key escalation point for software governance related issues; coordinate multi-team resolution.
- Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001).
- Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards.
- Identify opportunities for process automation and efficiency within software governance and process workflows.
- Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams.
- Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience.
- Build and maintain strong relationships with SMEs and internal stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Manage the intake process, risk assessment and governance of software acquisitions across business units.
- Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards.
- Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications.
- Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams.
- Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001).
- Maintain software documentation, SOP's, and audit readiness materials.
- Identify opportunities for process automation and efficiency within software governance and process workflows.
- Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues.
- Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience.
- Build and maintain strong relationships with SME's and internal stakeholders.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience.
- 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles.
- Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems).
- Familiarity with software lifecycle management, configuration management, and Application Portfolio management.
- Strong understanding of IT risk, compliance, and governance frameworks.
- Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment.
- Excellent communication, problem-solving, and facilitation skills.
- Technical and Analytical Acumen
- Process and Continuous Improvement
- Risk Management and Compliance
- Collaboration and Influence
- Vendor and Stakeholder Engagement
- Strategic Problem Solving
Preferred Skills and Qualifications:
- Experience managing or contributing to software asset management (SAM) or governance programs.
- Hands-on experience with ITSM or ITIL-based service delivery processes.
- Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools.
- Certifications such as ITIL, GRC, or PMP are a plus.
#techjobs #VeteransPage
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
130,000.00
Maximum Salary
$
165,000.00
Easy ApplyIT Portfolio Manager
Information technology professional job in Duluth, MN
The IT Portfolio Manager will own the IT portfolio of investments and the portfolio management capability. This role will provide governance and oversight of IT projects to ensure goals are accomplished on time, and within scope and budget in alignment with the IT roadmap strategy. Provides strategic direction for the process, methodology, tool, demand intake and reporting/scorecarding within the portfolio. Utilizes servant leadership to an agile team by educating and coaching team members and stakeholders to maximize efficiencies, delivering incremental customer value, and embracing continuous improvement. This position will be part of the Information Technology team.
Duties and Responsibilities/Essential Functions
Responsible for the planning and on boarding of project process and small programs
Maintains and communicates overall portfolio of IT projects including financial management and resources to track initiatives
Responsible for maximizing resource allocation based on resource availability and prioritized projects
Champions strong IT governance in the project management framework and mentors project managers in its development and continuous improvement
Implement and core administrator of the Project Portfolio Management software
Create project process for consistency and alignment across business units.
Facilitate and maintain collaborative relationships with IT leaders, business partners and key stakeholders ensuring engagement early in the project life cycle. Key voice to the business on the application, roadmap initiatives, change management, annual initiative & project pipeline planning decisions, and escalation point for the business development/project related issues
Lead, coach and develop team of highly skilled and diverse IT Project Managers
Demonstrate an ongoing commitment to professional growth in agile project/program management and other key areas
Regular, reliable, and predictable attendance.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Bachelor's degree in a relevant field of study or equivalent experience
8+ years experience in portfolio and/or business technology management experience
5+ years' work experience leading a team using agile practices.
PMP and Agile/Scrum certifications preferred
Basic knowledge of the software development life cycle (SDLC)
Embrace a growth mindset and Servant Leadership mentality
Ability to demonstrate sound judgement, encourage collaboration and communicate effectively (written and verbal) across multiple levels in the organization.
Ability to effectively manage competing work demands and multiple initiatives at the same time.
Preference for work experience in a manufacturing environment delivering ERP, MES, or product development systems.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Plans & Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals
Balances Stakeholders: Anticipates the needs of multiple stakeholders.
Builds Effective teams: Builds strong effective teams that apply their diverse skills and perspectives to achieve common goals.
Situational Adaptability: Adapts approach and demean in real time to match shifting demands of different situations.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.
Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.
Our Benefits: Cirrus provides a range of exciting benefits, including:
401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting.
Employer-Paid Coverages: Group term life, short- and long-term disability insurance.
Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options.
Free Health Tracking: With rewards for meeting health goals.
Generous PTO: 160 hours accrued within the first year.
Employee Referral Bonus: For referring talented candidates.
Career Development: Tuition reimbursement and professional growth opportunities.
Exclusive Discounts: Access to partner and marketplace discounts.
Community & Engagement: Company and employee clubs at various locations.
These benefits are designed to support your well-being, growth, and enjoyment at Cirrus!
Seasonal, Operations Technical Specialist
Information technology professional job in Duluth, MN
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$16.06 - $24.09
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
Auto-ApplyTechnical Specialist-Transfusion Services
Information technology professional job in Duluth, MN
JOB SUMMARY The Technical Specialist-Transfusion Services in blood bank technology performs both routine and specialized tests in blood center and transfusion services, using methodology that conforms to the Standards for Blood Centers and Transfusion Services of the American Association of Blood Banks (AABB). Coordinates activities with other members of the laboratory team. Performs routine laboratory work. MINIMUM QUALIFICATIONS Education: Bachelors Degree in Clinical Laboratory Science. Experience: Two (2) years experience as an MLS or MLT in the specialty of transfusion services in the last five (5) years. Licensure/Certification/Registration: Board Certified as Medical Laboratory Scientist (MLS or MT), must obtain ASCP certification as Specialist in Blood Bank (SBB) within thirty (30) months of hire into this position. PREFERRED QUALIFICATIONS Education: N/A Experience: N/A Licensure/Certification/Registration: Specialist, Blood Bank (ASCP). KNOWLEDGE, SKILLS AND ABILITIES Excellent communication skills; ability and desire to teach; ability to investigate and resolve questions and problems; knowledge of or the ability to obtain technical knowledge of particular laboratory transfusion medicine within a reasonable period of time; ability to objectively evaluate technical equipment and methodologies. # READING - Intermediate: Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals. WRITING - Intermediate: Ability to write routine reports, correspondence, or procedures. SPEAKING - Intermediate: Ability to effectively present information in one-on-one, small group situations or before groups of customers, clients, and other employees of the organization. MATHEMATICAL SKILLS - Intermediate Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to compute rate, ratio, and percent and to draw or interpret bar graphs to apply concepts of basic algebra and geometry. REASONING ABILITY - Intermediate Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS AND ENVIRONMENT PHYSICAL DEMANDS Stand - Continuously Over 2/3 (5.5 # 8 hours) Walk - Continuously Over 2/3 (5.5 # 8 hours) Sit - Frequently 1/3 to 2/3 (2.5 # 5.5 hours) Use hands to finger, handle, or feel - Continuously Over 2/3 (5.5 # 8 hours) Reach with hands and arms - Frequently 1/3 to 2/3 (2.5 # 5.5 hours) Stoop, Squat, Kneel, or Crouch - Occasionally Under 1/3 (1-2.5 hours) Bending-repetitive forward - Occasionally Under 1/3 (1-2.5 hours) Talk or hear - Continuously Over 2/3 (5.5 # 8 hours) # LIFTING REQUIREMENTS Up to 10 pounds - Continuously Over 2/3 (5.5 # 8 hours) Up to 25 pounds - Frequently 1/3 to 2/3 (2.5 # 5.5 hours) Up to 35 pounds - Occasionally Under 1/3 (1-2.5 hours) # WORK ENVIRONMENT Typical Noise Level - Moderate noise (examples: business office with computers and printers, light traffic) # WORKING CONDITIONS May be exposed to infection and diseases bearing specimens; exposed to odorous chemicals. Color Vision; regularly exposed to risk of blood borne diseases. Exposed to reagents used in laboratory testing; may be exposed to/occasionally exposed to unpleasant patient elements. Exposed to hazards from electrical and mechanical equipment.
* JOB SUMMARY
* The Technical Specialist-Transfusion Services in blood bank technology performs both routine and specialized tests in blood center and transfusion services, using methodology that conforms to the Standards for Blood Centers and Transfusion Services of the American Association of Blood Banks (AABB). Coordinates activities with other members of the laboratory team. Performs routine laboratory work.
* MINIMUM QUALIFICATIONS
* Education: Bachelors Degree in Clinical Laboratory Science.
* Experience: Two (2) years experience as an MLS or MLT in the specialty of transfusion services in the last five (5) years.
* Licensure/Certification/Registration: Board Certified as Medical Laboratory Scientist (MLS or MT), must obtain ASCP certification as Specialist in Blood Bank (SBB) within thirty (30) months of hire into this position.
* PREFERRED QUALIFICATIONS
* Education: N/A
* Experience: N/A
* Licensure/Certification/Registration: Specialist, Blood Bank (ASCP).
* KNOWLEDGE, SKILLS AND ABILITIES
* Excellent communication skills; ability and desire to teach; ability to investigate and resolve questions and problems; knowledge of or the ability to obtain technical knowledge of particular laboratory transfusion medicine within a reasonable period of time; ability to objectively evaluate technical equipment and methodologies.
* READING - Intermediate: Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals.
* WRITING - Intermediate: Ability to write routine reports, correspondence, or procedures.
* SPEAKING - Intermediate: Ability to effectively present information in one-on-one, small group situations or before groups of customers, clients, and other employees of the organization.
* MATHEMATICAL SKILLS - Intermediate Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to compute rate, ratio, and percent and to draw or interpret bar graphs to apply concepts of basic algebra and geometry.
* REASONING ABILITY - Intermediate Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
* PHYSICAL DEMANDS AND ENVIRONMENT
* PHYSICAL DEMANDS
* Stand - Continuously Over 2/3 (5.5 - 8 hours)
* Walk - Continuously Over 2/3 (5.5 - 8 hours)
* Sit - Frequently 1/3 to 2/3 (2.5 - 5.5 hours)
* Use hands to finger, handle, or feel - Continuously Over 2/3 (5.5 - 8 hours)
* Reach with hands and arms - Frequently 1/3 to 2/3 (2.5 - 5.5 hours)
* Stoop, Squat, Kneel, or Crouch - Occasionally Under 1/3 (1-2.5 hours)
* Bending-repetitive forward - Occasionally Under 1/3 (1-2.5 hours)
* Talk or hear - Continuously Over 2/3 (5.5 - 8 hours)
* LIFTING REQUIREMENTS
* Up to 10 pounds - Continuously Over 2/3 (5.5 - 8 hours)
* Up to 25 pounds - Frequently 1/3 to 2/3 (2.5 - 5.5 hours)
* Up to 35 pounds - Occasionally Under 1/3 (1-2.5 hours)
* WORK ENVIRONMENT
* Typical Noise Level - Moderate noise (examples: business office with computers and printers, light traffic)
* WORKING CONDITIONS
* May be exposed to infection and diseases bearing specimens; exposed to odorous chemicals. Color Vision; regularly exposed to risk of blood borne diseases. Exposed to reagents used in laboratory testing; may be exposed to/occasionally exposed to unpleasant patient elements. Exposed to hazards from electrical and mechanical equipment.