Adult Residential Support Professional - Full Time 1st Shift
Information technology professional job in Altoona, WI
Adult Residential Support Professional
Full Time, 7am-3pm Monday-Friday | Lutheran Social Services (LSS)
Lutheran Social Services is seeking a dedicated Adult Residential Support Professional to join our team at Fahrmen Team, a 42-bed adult residential treatment facility. Fahrmen Center provides inpatient addiction services for both men and women, as well as restorative justice programming for individuals involved with correctional systems.
Position Overview
Under supervision, this role involves providing care, services, and treatment to clients in our Addictions and Restorative Justice (ARJ) programs. Clients may present with substance use disorders and/or criminogenic risk factors, requiring responsive and compassionate support.
Key Responsibilities
(This list is not exhaustive; additional duties may be assigned as needed.)
Collect urine specimens and administer breathalyzer tests
Support, interact with, and monitor residents while serving as a positive role model
Document resident behaviors and maintain accurate records and reports
Perform general housekeeping and cleaning tasks
Organize and distribute clothing, bedding, and supplies
Monitor or administer medications per program policies
Share client status updates with external partners while maintaining confidentiality
Identify and respond appropriately to emergencies or crises
Support residents in achieving treatment plan goals
Work independently and problem-solve effectively
Attend staff meetings and participate in required trainings
Assist with meal preparation, grocery shopping, and life skills development
Transport residents to appointments, meetings, and activities
Lead educational group activities within program guidelines
Provide basic first aid when necessary
Perform other duties as assigned
Perks & Benefits
Mileage reimbursement
Paid Time Off (PTO)
403B retirement contribution option
Annual raises prioritized for employees
Employee Assistance Program (EAP)
Service awards and recognition
Education & Experience
High School Diploma or GED required
Related experience or college credits in social work, human services, psychology, or similar fields may be required depending on contract needs
Prior experience in a similar role preferred
Strong reading, writing, math, and problem-solving skills
Ability to follow direction, maintain professional boundaries, and work collaboratively with patience, flexibility, and self-control
Certificates, Licenses & Registrations
Valid driver's license preferred
Must meet LSS auto insurance requirements and pass a satisfactory Motor Vehicle Record (MVR) check
DHS 83 training (Fire Safety, First Aid, Choking Procedures, Standard Precautions, Medication Administration) preferred; required after hire
Skills
Strong verbal and written communication skills
Basic computer proficiency for timecards, email, HRIS, EHR systems, and online training
Physical Demands & Work Environment
Frequent standing, bending, stooping, crouching, kneeling, stair use, and walking
Work primarily in a community-based residential setting
Exposure to outdoor conditions while supervising resident activities, assisting with snow removal, or yard care
Moderate noise level in the work environment
Travel
Day travel required up to 25-50%, depending on role responsibilities
Lutheran Social Services is an Equal Opportunity Employer (EOE).
Computer Field Tech Position-Eau Claire WI
Information technology professional job in Eau Claire, WI
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
IT Help Desk
Information technology professional job in Altoona, WI
The IT Helpdesk employee plays a crucial role assisting in the support, troubleshooting, and maintenance of IT systems. This position actively participates in daily Scrum stand-ups, collaborates with cross-functional team members, and follows Agile principles to contribute to efficient problem resolution and continuous improvement. IT Helpdesk staff provides assistance in diagnosing and resolving user issues, ensures adherence to IT policies, and actively engages in the IT support lifecycle within Agile principles.
Essential Position Functions
Assist in diagnosing and resolving user issues, actively participating in daily Scrum events.
Ensure adherence to IT policies and procedures, aligning activities.
Collaborate with IT team members to provide timely and effective support, fostering Agile teamwork.
Assist in handling and resolving IT support tickets using appropriate tools and methodologies.
Communicate effectively with users, providing assistance in a user-friendly manner.
Support IT inventory management activities, ensuring real-time accurate tracking of assets.
Contribute to research efforts into emerging technologies supporting IT helpdesk functions.
Assist in documenting IT processes and troubleshooting procedures.
Minimum Requirements of the Position
Enrolled in an associate degree program in information technology, computer science, or a related field, or equivalent experience.
Exposure to or basic experience with IT support functions, hardware, and software troubleshooting.
Exposure to or basic development of effective written and oral communication skills.
Exposure to or basic development of collaborative teamwork skills.
Aptitude for developing problem-solving skills in an IT support context.
Certification Requirements
Although it is not realistic for every candidate to carry all listed certifications, it is expected that the employee/candidate be certified in Scrum and credentialed in at least two of the Azure certifications listed below. It is also acceptable to suggest and achieve equal alternative certifications.
Scrum Certification: Within 60 days of employment obtain Certified Scrum Developer and/or Professional Scrum Master (PSM I) to demonstrate proficiency in Scrum principles and practices.
ITIL 4 Certified (required within 1 year)
AZ-900 Microsoft Certified Azure Fundamentals (required within 1 year)
CompTIA A+ Computer Technology Industry Association (preferred)
Group Health Cooperative of Eau Claire complies with applicable Federal civil rights laws and does not discriminate, exclude or treat candidates less favorably on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity; and sex stereotypes).
The Cooperative is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. The Cooperative is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees and members feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard.
This full time position offers an outstanding benefit package, including three weeks of vacation the first year, a generous retirement plan, health and dental insurance, a wellness program, and much more! If you are interested in working for an organization focused on a team atmosphere and is dedicated to providing exceptional service submit your resume today! Send resume to: ************************. Group Health Cooperative of Eau Claire is an affirmative action and equal opportunity employer.
Easy ApplyAnalyst - Prog Support
Information technology professional job in Eau Claire, WI
Description & Requirements Maximus is searching for an Analyst - Prog Support. This is a fully remote role. is contingent upon contract award* Must have the ability to pass a federal background check. requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Perform various analytical functions in support of the project while ensuring that corporate project management standards and procedures are followed.
- Coordinate activities between the client, business, and technical stakeholders.
- Adhere to relevant government requirements and develop the necessary reports to meet service level agreements (SLAs).
- Maintain various reports for client review and compliance.
- Facilitate meetings and calendars as necessary.
- Prepare and distribute meeting minutes.
- Monitor and report on the status of activities on the project including; reviewing the monthly cost, schedule, and performance.
- Act as a liaison between teams.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
55,000.00
Maximum Salary
$
70,000.00
Easy ApplyIT Field Support Technician_Eau Claire
Information technology professional job in Eau Claire, WI
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo certification training
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
Auto-ApplyAssociate Technology Systems Specialist
Information technology professional job in Eau Claire, WI
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Title: Associate Technology Systems Specialist Cost Center: 101651155 IS-Workplace Svcs Scheduled Weekly Hours: 8 Employee Type: Casual Work Shift:
Casual; variable shifts (United States of America)
Job Description:
Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.
Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.
Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Auto-ApplyLearning and Technology Services: Desktop Support Specialist
Information technology professional job in Eau Claire, WI
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Learning and Technology Services: Desktop Support Specialist Job Category: Academic Staff
Employment Type:
Regular
Job Profile:
User Support Supervisor
Job Duties:
POSITION: A full-time, 100% on-site, professional academic staff position is available in Learning and Technology Services (LTS), UW-Eau Claire's central IT organization. The working title for this position is Desktop Support Specialist with an official classification of User Support Supervisor. This is an ongoing position, contingent upon performance.
MINIMUM QUALIFICATIONS: Three years of experience in troubleshooting and solving technology related issues. This is a very customer service focused position and thus having the ability to meet with faculty, staff, and students and work through any technical issues or concerns they are having in a professional and polite manner is required. Excellent written and oral communication skills are a must. The ability to meet deadlines, pay attention to detail, and work under pressure are also required.
PREFERRED QUALIFICATIONS: A bachelor's degree in information systems, computer science, or equivalent area is preferred. Having certifications with any of the following: Dell, Apple, Microsoft, and JAMF. Experience using customer ticketing and asset management systems.
DUTIES: The position is a member of the Client Support Services (CSS) unit of LTS and provides campus-wide technical consulting and support for hardware, software and related systems for the Apple mac OS, Apple iOS, and Microsoft Windows computing platforms. In-depth knowledge of these platforms, and the hardware they are used on is critical to this position's success. This position is also responsible for assisting in the deployment and maintenance of a variety of other types of technology residing in offices and other specialized locations across the UW-Eau Claire campus. The position requires a very well-rounded understanding of technology and its relationship to providing support in a mix of academic and business settings.
This position works closely with a wide range of IT professionals across several LTS units. In coordination with other CSS staff, this position works with, and will assist in, supervising and mentoring student employees.
This position works with the LTS Consulting group who facilitates the purchase of IT related hardware and software for campus. The accurate upkeep of IT asset inventory records by the CSS unit for the entire campus is critical to supporting the Consulting function, as well as its own team functions. The CSS team is also responsible for properly handling the disposal of technology for campus.
Being able to handle difficult and complex assignments while demonstrating problem solving and troubleshooting skills is crucial to this position. Possessing an understanding of the need for establishing priorities, being able to discern the relative importance of various matters, being able to estimate the time necessary to complete tasks and being effective in addressing matters in their order of importance and in a timely manner are also very important.
THE UNIT: Learning & Technology Services consists of 40 full-time staff members along with approximately 70 part-time student employees. Learning & Technology Services is the primary IT unit for the campus and works very closely with Academics Affairs and all other operational units of the university to provide IT services and support.
UNIVERSITY and EAU CLAIRE COMMUNITY: UW-Eau Claire, an institution of approximately 9,000 students, is consistently recognized as a top comprehensive university in the Midwest. The university is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation. To learn more about UWEC, visit *********************************************************************** .
The City of Eau Claire is located 90 miles east of Minneapolis/St. Paul, situated at the confluence of the Chippewa and Eau Claire rivers. The city is at the center of a metropolitan area of approximately 160,000 people. The area features beautiful parks and trails, strong public schools, a vibrant arts scene, varied food culture, and abundant recreational opportunities.
APPLICATION PROCEDURE: Applications are submitted electronically. Please follow instructions found on the following Web site: ********************************************************** Please be sure you have included the following in PDF format:
* Letter of application (Cover Letter)
* Resume
* Names and contact information for three professional references
Please direct requests for additional information about this position to: Craig Ernst; ****************
To ensure consideration, completed applications must be received by September 26th, 2025. However, screening may continue until position is filled.
Key Job Responsibilities:
* Develops and facilitates individual and group end user trainings, answers questions, and provides information specific to complex information technology end user products and services
* Serves as a main point of contact for individuals and groups providing advanced-level organizational information about technology resources and addressing their needs
* Leads, schedules logistics, and secures resources for the completion of technology system integrations, compatibility tests, and functionality maintenance according to established user requirements
* Designs, implements, troubleshoots, and resolves complex data, network connectivity, client/server processes, and application issues according to established policies and procedures
* Completes procurements, installations, configurations, repairs, automations, and modifications of complex technology hardware, software, and associated components independently
* Prepares and distributes reports on assigned unit's performance, recommending adjustments to operational procedures to improve the effectiveness of programs and services
* Serves as the initial supervisor and point of contact on escalated customer services requests or production issues, either resolving or escalating the requests and issues
* Resolves or escalates personnel issues, makes recommendations on applicants after assessing the qualifications of potential new hires, and makes recommendations on the selection of applicants
* Guides the daily activities of an information technology staff by assigning work, evaluating performance, and developing documentation
Department:
Compensation:
Required Qualifications:
Preferred Qualifications:
Education:
How to Apply:
Contact Information:
Special Notes:
INSTITUTIONAL OVERVIEW
UW-Eau Claire, an institution of approximately 9,000 students and 1,200 faculty and staff, is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation. To learn more about UWEC, visit ************************************************************** .
The City of Eau Claire, situated at the confluence of the Chippewa and Eau Claire rivers, is at the center of a metropolitan area of approximately 100,000 people located 90 miles east of Minneapolis/St. Paul. The area features beautiful parks and trails, strong public schools, a vibrant arts scene and local food culture, and abundant recreational opportunities.
ADDITIONAL INFORMATION
The university reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. Employment will require a background check. Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment.
The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).
The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire is limited, the University Police want students, faculty and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime. Visit Campus Security and Fire Report. Also visit our Campus Security Authority(CSA) policy.
EEO STATEMENT
Qualified applicants will receive consideration for employment without regard to color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or other bases as defined by federal regulations and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.
Auto-ApplyNow Hiring IT and Telecom Field Technicians
Information technology professional job in Eau Claire, WI
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
Auto-ApplyIT - Network Specialist Instructor Pool - Adjunct (Part-time)
Information technology professional job in Eau Claire, WI
Overview and Responsibilities
Chippewa Valley Technical College (CVTC) is establishing a pool of qualified candidates to be considered when adjunct and/or substitute instructors are needed to teach IT - Network Specialist courses. Needs may become available prior to or during each semester.
Upon successful submission of your application, cover letter, resume, and transcripts, you will be considered for future adjunct and/or substitute teaching opportunities. CVTC will keep your application on file as a prospective candidate who could potentially fill a position when a need arises. If the need shall arise and review of your application materials result in a decision to pursue your candidacy, you will be contacted via the contact information provided on your application.
Adjunct instructors are hired on a per course basis. Courses are taught face-to-face in classroom, lab, or clinical settings; online; or a combination of online and face-to-face.
All CVTC instructors are required to meet with students and/or attend meetings on-site on a regular basis. This means that all instructors, including online instructors, must live within driving distance of CVTC campuses. Campuses are located in Chippewa Falls, Eau Claire, Menomonie, Neillsville and River Falls, Wisconsin.
CVTC adjunct instructors are dynamic partners for both students and the College. An adjunct instructor works with students beyond the classroom to ensure their success, models CVTC core abilities, and demonstrates commitment to excellence in program/course content and delivery. An adjunct instructor is able to work effectively in a collaborative environment; is willing to innovate and change to meet evolving program and industry needs; and demonstrates competency with use of technology that supports learning and teaching. Generally, an adjunct instructor will be hired to instruct specific open classes based upon the adjunct instructor's qualifications and availability.
Plan for and instruct courses in the area of IT - Network Specialist.
Implement relevant and progressive curriculum.
Deliver high-quality instruction through the planning and implementation of effective learning strategies and environments.
Create performance-based assessments aligned with competencies through formative and summative measures.
Promote student success through timely communication, growth-based feedback, and implementation of strategies that meet the needs of diverse learners.
Meet professional expectations by maintaining professional currency and contributing to a collaborative culture across the College.
Ability to model integrity through self-awareness, personal accountability, ethical behavior, quality standards, and sustainable practices.
Ability to think critically by applying problem solving practices, acquiring relevant information, using technology and other resources appropriately, and evaluating alternatives.
Ability to communicate effectively by speaking and writing clearly, concisely, and professionally; practicing active listening; reading critically and adapting communication for audience.
Ability to value diversity by recognizing personal biases, adapting to culturally diverse situations, and demonstrating a commitment to equity, inclusion, and respectful interactions with persons of diverse ethnic, cultural, social-economic, or educational backgrounds.
Please view the Adjunct Instructor Position Description for additional roles and responsibilities of adjunct instructors at CVTC.
Qualifications
Bachelor's degree from an accredited college or university in an area preparing a person for the occupational area being taught.
Minimum of 2 years (4,000 hours) of occupational experience in a target job for the program or programs being taught, of which at least 1 year (2,000 hours) shall be within 5 years prior to date of hire. One year (2,000 hours) of recent related occupational experience may be waived if the applicant has at least 2 years of post−secondary teaching experience in the appropriate occupational field within 5 years prior to date of hire.
Prior teaching or training experience preferred.
Qualified per CVTC requirements at time of, and throughout, employment as an instructor. Must also meet and maintain Higher Learning Commission (HLC) requirements, Faculty Quality Assurance System (FQAS) standards, and/or other job specific licensing standards.
In evaluating candidates for this position, the College may consider a combination of education, training, and experience which provides the necessary knowledge, skills and abilities to perform duties of position.
As an equal opportunity/access employer and educator, CVTC is committed to creating and sustaining a diverse and inclusive environment. All qualified candidates are encouraged to apply.
The College is seeking to attract diverse instructors and staff who can inspire our increasingly diverse student population. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps.
Benefits Summary
Employee Assistance Program (EAP)
Professional development
Access to expansive collection of college and public library resources for personal and professional use
Free or low-cost services offered by CVTC program students, such as computer repair, automotive repair, Shear Inspiration Salon and Spa, and 620 West restaurant and culinary pop ups
CVTC does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding the college's non-discrimination policies: Vice President of Talent & Culture, 620 W. Clairemont Avenue, Eau Claire, WI 54701, ************, WI Relay: 711
Auto-ApplyInternship - DC/MM IT Support
Information technology professional job in Eau Claire, WI
Why Work for Menards?
Profit Sharing & 401K
Team Member Discount
Highly collaborative work environment
The DC/MM IT Support Technician Intern is responsible for providing equipment repair assistance to the Menards's Distribution Centers and Midwest Manufacturing departments; along with being an integral part of the IT Support team. You will assist in troubleshooting, repairing, and preventative maintenance work on the technical equipment; while also gaining great experience.
The schedule for this position is flexible and we work with your school schedule! The position requires 15-20 hours per week between 8:00 a.m. - 5:00 p.m. Monday-Friday.
Configure and install hardware and peripheral components, such as monitors, keyboards, printers and disk drives
Repair and perform maintenance on company owned computers and peripherals
Troubleshoot basic network related issues
Enter commands and observe system functions to verify correct system operation
Perform generic and basic tests on connectivity and application launches
Recommend or perform remedial actions to correct problems and documents issues
Unpack equipment and pack equipment for shipping
Provide updates and completion information to manager and/or Team Members
Prepare paperwork to document work in progress, completed work and other necessary tracking paperwork; submit paperwork on a timely basis to department management
Routinely works aloft on ladders with hand tools and test sets
Follow established company policies regarding safekeeping and security of equipment under repair
SKILLS & REQUIREMENTS:
Obtaining an Associate or Bachelor Degree in Information Technology, Networking, Communications Technology or equivalent (Candidates must be enrolled in a College/University)
Knowledge of operating systems, such as Android, Windows 10 and Windows 11
Knowledge of MS Office Suite (Word, Excel and Outlook)
Knowledge and experience with printers (multi-Functional and laser)
Excellent performance interpersonal skills; customer service skills; organizational skills; and verbal and written communication skills
Excellent analytical skills for problem determination and resolution
Ability to remain calm and courteous in demanding situations
Ability to manage multiple priorities
Ability to work independently, as well as with a group
Must be able to work 15 - 20 hours per week between the hours of 8A - 5P Monday - Friday
This internship is part-time and runs until you graduate
Ability to lift up to 75 pounds for warehouse pickup and delivery duties
Must work within normal office hours at the Menards Distribution Center (remote work is not offered)
Candidates must be eligible to work in the United States, presently and in the future, without sponsorship
Product Support Specialist (Burn Season Flex)
Information technology professional job in Lake City, MN
As a Hearth & Home Technologies Product Support Specialist (Burn Season Flex) in Lake City, MN, you will be responsible for providing prompt, professional and technical support to internal and external customers in response to a variety of technical and repair situations regarding gas, electric, pellet, and wood burning appliances.
Position Details
* Starting Pay: $19.00+ per hour (based on skills & experience)
* Shift details: 8:30 AM - 3:00 PM Monday - Friday
* Seasonally: September to March / Reduced hours during the off months (4 hours per week)
HHT Benefits Starting Day 1
* Paid Time Off
* Paid Holidays during Burn Season
* Access to Earnings On a Daily Basis
* 401k with company match
* Health Care: medical, dental, and vision
Additional Benefits
* Quarterly Profit Sharing (Eligible after 1 year of service)
* Tuition Reimbursement (Eligible after 6 months of service)
* Paid Parental Leave (Eligible after 1 year of service)
* $10,000 Adoption / Surrogacy Reimbursement (Eligible after 1 year of service)
Role & Responsibilities
* Provide technical and directional assistance to internal and external customers on process and products manufactured by Hearth & Home Technologies (HHT).
* Assist customers via phone, email, and other support tools
* Escalate necessary issues to Consumer Care Team Lead for direction or resolution.
* Work internally with outside sales force, product management and other departments to ensure customer satisfaction.
* Assist with technical and/or complex customer service problems.
* Research service part requirements applicable to unit based on model and serial number.
* Open, track, and close trouble tickets within HHT's CRM systems; ensure problem ownership and promotes end-user satisfaction
* Work in a cohesive team environment
Qualifications
* High School diploma or equivalent
* Required - direct Customer Support or call center experience
* Salesforce knowledge is a plus
* Ability to employ proper customer handling techniques
* Possess troubleshooting and problem-solving skills
* Excellent oral and written communication skills
* Experience with Windows and Microsoft Office suite of programs
* Read, interpret, and understand blueprints and dimensional drawings
* Fluent in English; Preferred- Spanish and/or French languages ability is a plus
Associate Technology Systems Specialist
Information technology professional job in Eau Claire, WI
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Associate Technology Systems SpecialistCost Center:101651155 IS-Workplace SvcsScheduled Weekly Hours:8Employee Type:CasualWork Shift:Casual; variable shifts (United States of America) Job Description:
Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.
Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.
Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Auto-ApplyDynamic Server Support Technician
Information technology professional job in Eau Claire, WI
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair tool kit
BI Help Desk Analyst
Information technology professional job in Black River Falls, WI
Black River Health has an immediate opening for a Help Desk Analyst in the Business Intelligence Department. The Help Desk Analyst provides maintenance of the computer desktop environment through the utilization of the internal Business Intelligence (BI) Information Technology (IT) Help Desk. Functions as first-level support for users of computer applications and systems. Responds to user inquiries regarding software and hardware, and perform tasks to resolve problems or obtain solutions for users. This position:
Full-time, 80 hours per pay period, Day Shift, benefited. (Full-On-Site Required)
Essential Duties:
Provides IT Help Desk support and resolves problems to the end user's satisfaction.
Monitors and responds quickly and effectively to requests received through the IT Help Desk
Monitors Service Desk for tickets assigned to the queue and processes first-in first-out based on priority.
Modifies configurations, utilities, software default settings, etc. for the local workstation. Performs timely workstation hardware and software upgrades as required.
Manages computer workstation setup and deployment for new employees. Ensuring each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment or software. Installs, tests, and configures new workstations, peripheral equipment and software.
Educational Qualifications:
Minimum of three semesters completed in an accredited Information Systems associate degree program and in good standing required
Associate's degree in Information Systems
Bachelor's Degree in Information Systems, Business, Communications, or related field preferred
2 years of relevant technical experience preferred
Make Black River Health your home, we make transitions seamless. You will also appreciate excellent benefits, a positive and pleasant hospital environment that values teamwork, and a passionate focus on patient care. Now is your chance to join this new and exciting opening at Black River Health.
"Black River Health, Inc. is an equal employment opportunity employer functioning under an Affirmative Action Plan."
Auto-ApplyStudent Technician
Information technology professional job in Eau Claire, WI
Job Description
Student Technician
Roland Machinery Company is a family owned company that was established in 1958 and, is one of the Mid-West's leading heavy equipment dealers representing more than twenty-five outstanding manufacturers of construction, municipal, industrial and forestry equipment; expanding across 5 states and 17 locations. Roland is an Equal Opportunity Employer (EOE) in accordance with Title 44, IL Administrative Code, Subpart C, Section 750.150
Qualifications & Skills:
High School Diploma/GED is required.
Must possess a clean driving record
Desire to obtain a life long career in the heavy equipment industry.
Potential Future Responsibilities & Duties:
Maintains relationships with clients by providing service, support, information, and guidance; researching and recommending solutions
Identifies product improvements or new products by remaining current on industry trends, market activities, and competition
Maintains quality service by establishing and enforcing organization standards
Maintains professional and technical knowledge by attending factory training.
Contributes to team effort by accomplishing related results as needed
Responsible for troubleshooting, repairs and reconditioning of construction, municipal and highway related heavy equipment and related components
Always be expected to present a favorable company image in appearance, uniform, language, personal conduct, and while operating a company vehicle
Large Diesel Engine repair and servicing
Construction Equipment Hydraulic systems repair and Servicing
Construction Equipment Electrical systems repair and Servicing
IT Identity & Access Management Analyst III
Information technology professional job in Arcadia, WI
Join The #1 Furniture Company-Join The #1 Furniture Brand Ashley Furniture Industries, Inc. is the largest manufacturer of furniture in the world. Established in 1945, Ashley offers one of the industry's broadest product assortments to retail partners in 123 countries.
IAM Support Specialist - Ashley Furniture
Position Overview
As an Identity and Access Management (IAM) Support Specialist at Ashley Furniture, you will be responsible for managing and supporting the company's identity and access management systems, ensuring secure access control, and maintaining user authentication protocols across our enterprise applications and systems.
Technical Requirements
* Proficiency in IAM tools and technologies (Azure AD, Okta, or similar)
* Experience with SAML, OAuth, and OpenID Connect protocols
* Knowledge of LDAP, Active Directory, and directory services
* Understanding of security best practices and compliance frameworks
* Familiarity with Single Sign-On (SSO) implementation and maintenance
* Experience with identity lifecycle management tools
* Knowledge of PowerShell, Python, or other scripting languages
* Understanding of REST APIs and web services
* Experience with security information and event management (SIEM) tools
Key Responsibilities
* Manage user access rights and permissions across multiple systems and applications
* Configure and maintain IAM tools and systems including user provisioning and de-provisioning
* Implement and maintain Single Sign-On (SSO) solutions
* Monitor and respond to IAM-related security incidents and access violations
* Develop and maintain IAM policies, procedures, and documentation
* Provide technical support for identity-related issues and access requests
* Conduct regular access reviews and compliance audits
* Implement automated solutions for identity lifecycle management
* Collaborate with security teams to investigate and resolve identity-related security incidents
* Maintain and optimize directory services and user authentication systems
* Create and maintain user access reports for compliance purposes
* Support integration of new applications with existing IAM infrastructure
* Provide training and guidance to end-users on IAM tools and processes
* Participate in on-call rotation for critical IAM system support
Education and Experience Requirements
* Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field
* 3-5 years of experience in IAM administration and support, or related experience
* Relevant technical certifications (e.g., Microsoft, AWS, or IAM-specific certifications) preferred
* Demonstrated experience with identity management systems and security protocols
* Experience in retail or enterprise-level organizations preferred but not required
Required Skills
* Strong analytical and problem-solving abilities
* Excellent communication and documentation skills
* Ability to work independently and as part of a team
* Strong project management and organizational skills
* Customer service-oriented mindset
* Ability to manage multiple priorities in a fast-paced environment
Apply today and find your home at Ashley!
Benefits We Offer
* Health, Dental, Vision, Employee Assistance Program
* Paid Vacation, Holidays, and Your Birthday off
* Generous Employee Discount on home furnishings
* Professional Development Opportunities
* Ashley Wellness Centers (location specific) and Medical Tourism
* Telehealth
* 401(k) and Profit Sharing
* Life Insurance
Our Core Values
* Honesty & Integrity
* Passion, Drive, Discipline
* Continuous Improvement/Operational Excellence
* Dirty Fingernail
* Growth Focused
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:
Corporate Social Responsibility
We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.
Desktop Support Tech
Information technology professional job in Neillsville, WI
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Desktop Support technician needs 3-4 years experience. Network certifications are pluses.
Desktop Support technician duties include:
Install, configure, and administer Microsoft Windows operating systems
Install, configure, and support end user hardware
Provide desktop and application support
Provide outstanding customer service and communication to the end users? Other project and duties as assigned
Desktop Support Technician will be responsible for daily operation
duties of user support, administration, monitoring, and deployment of
new and replacement equipment. This Position will report directly to the
Site Operations Manager. Specific duties of the IT Technician will be
performed in accordance with the Customer priorities as directed by the
Site Operations Manager:
Additional Information
$35/HR
CTH
Adult Residential Support Professional - Full-Time 3rd Shift
Information technology professional job in Fairchild, WI
Are you looking to make a profound impact on the lives of others? Do you enjoy empowering clients to reach their recovery goals and achieve sobriety? We are happy to introduce Deep River, our brand new Substance Use Disorder treatment facility in Neillsville!
Deep River is currently seeking an Adult Residential Support Professional to join the Neillsville team. Deep River is a comprehensive substance abuse disorder treatment facility in Neillsville, WI committed to helping residents move into sustainable recovery. Services include a full range of DHS 75 and DHS 83 license requirements and include a trauma informed approach, with gender specific services for men.
This is a continuous posting in anticipation of future full-time 3rd shift opportunities working M-F 8pm-8:30am and every other weekend.
Our beautiful facility provides an environment that, combined with the passion for the SUD field of our team members, allows residents to experience meaningful change and hope.
Under supervision, performs work involving the care, services, and treatment of clients seeking services in Addictions and Restorative Justice (ARJ) facilities (Substance Use Disorder and/or criminogenic risk/needs/responsivity factors) or Mental Health Residential/Crisis (MHRC) facilities (Severe and Persistent Mental Illness or Crisis).
Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling
Records observations relating to actions and behavior of residents and maintains records and reports as required
Performs general housekeeping and cleaning duties as needed
May organize and distribute clothing, bedding and other supplies
Provides medication monitoring or medication administration as outlined in specific program policies
Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program
Identifies emergencies or crisis situations and responds appropriately
Maintains awareness of clinical treatment plan and supports residents in achieving goals
Ability to work independently and problem solve efficiently
Attends staff meetings and participates in training activities as required
Maintains confidential client information and records
May assist with meal preparation and other life skills for residents
May assist with grocery shopping for the facility
May transport residents to meetings, services, appointments and other activities
May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests
May provide educational group activities for clients within program specified parameters.
May administer basic first aid as needed
Other duties as required
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
ADDITIONAL AGENCY REQUIREMENTS (Required of all employees):
Must comply with agency and departmental policies and regulations
Must relate to individuals and families of varied ethnic and cultural backgrounds, ages, and economic circumstances with respect and dignity.
Must support the Mission, Vision and Values of the Agency.
EDUCATION AND/OR EXPERIENCE:
A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred.
Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential.
CERTIFICATES, LICENSES, REGISTRATIONS:
The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire).
LANGUAGE SKILLS:
Ability to communicate both in verbal and written format, effectively and efficiently in job.
COMPUTER SKILLS/TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk.
The incumbent of this position works in a community based residential environment. The incumbent will also be exposed to outdoor conditions when monitoring outdoor activities with residents, assisting with shoveling snow in the winter on sidewalks to assure safety, and potentially assisting with yard care spring-fall.
The noise level in the work environment is usually moderate.
TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role.
LSS is an Equal Opportunity Employer (EOE).
Computer Field Technician
Information technology professional job in Eau Claire, WI
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Lead IT Specialist - Software Governance
Information technology professional job in Eau Claire, WI
Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities.
Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement.
This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization.
This is a remote position
Essential Duties and Responsibilities:
- Manage the intake process, risk assessment, and governance of software acquisitions across business units.
- Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards.
- Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications.
- Serve as a key escalation point for software governance related issues; coordinate multi-team resolution.
- Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001).
- Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards.
- Identify opportunities for process automation and efficiency within software governance and process workflows.
- Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams.
- Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience.
- Build and maintain strong relationships with SMEs and internal stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Manage the intake process, risk assessment and governance of software acquisitions across business units.
- Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards.
- Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications.
- Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams.
- Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001).
- Maintain software documentation, SOP's, and audit readiness materials.
- Identify opportunities for process automation and efficiency within software governance and process workflows.
- Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues.
- Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience.
- Build and maintain strong relationships with SME's and internal stakeholders.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience.
- 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles.
- Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems).
- Familiarity with software lifecycle management, configuration management, and Application Portfolio management.
- Strong understanding of IT risk, compliance, and governance frameworks.
- Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment.
- Excellent communication, problem-solving, and facilitation skills.
- Technical and Analytical Acumen
- Process and Continuous Improvement
- Risk Management and Compliance
- Collaboration and Influence
- Vendor and Stakeholder Engagement
- Strategic Problem Solving
Preferred Skills and Qualifications:
- Experience managing or contributing to software asset management (SAM) or governance programs.
- Hands-on experience with ITSM or ITIL-based service delivery processes.
- Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools.
- Certifications such as ITIL, GRC, or PMP are a plus.
#techjobs #VeteransPage
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
130,000.00
Maximum Salary
$
165,000.00
Easy Apply