Information technology professional jobs in Greenwood, SC - 188 jobs

We are seeking an Operating Unit IT Leader for our First Quality Tissue facility located in Anderson, SC. This position as a key member of the IT Divisional Leadership Team provides strategic leadership and management within Divisional/Campus and FQ IT Team. This includes the development and implementation of short- and long-term strategies, development and compliance with policies, procedures, managing and optimizing IT assets, fostering a continuous improvement environment. Leads development of First Quality's long-term systems requirements and any hardware and software acquisitions required to accomplish business objectives and support company growth. Also contributes actively as a member of the Divisional/Location LT to the overall development and delivery of IT capabilities required to support business growth and provide a competitive advantage through the use of technology to First Quality. As an Operating Unit IT Leader in our FQ IT Group, you will work closely within the assigned business in aligning technology requirements with business initiatives. The Operating Unit IT Leader is responsible to understand the business needs, assist in the prioritization of projects, ensure that projects align with the technology that best provides maximum return on investment, and direct IT strategy in support of the overall business strategy. You will also be responsible to ensure that technology initiative requests by business clients are serviced throughout the project governance lifecycle. You will serve as the lead communicator with assigned business departments in respect to technology initiatives, requirements, and escalation. Primary responsibilities include: • Active member of site Leadership Teams. • Participate with business strategy, develop requirements and recommend technology solutions. • Develop and implement Operating Unit Business Technology Roadmap. • Suggest industry best practices that may be leveraged to provide new business value. • Facilitate new project requests, selection and prioritization with the business unit. • Develop annual operating unit IT budget and resource requirements to support the business plan. • Ensure approved projects are delivered and provide highest value to FQ and the business. • Assist in providing proper resourcing and skillsets required for each project. • Assist in project change management efforts. • Assist in delivery of complex projects to ensure they are on time, within budget and to customer expectations. Manage lower-level projects. • Validate new and existing IT services provided to customer are optimal and meet business needs. • Resolve open issues with appropriate IT Team and Divisional leadership. • Provide feedback to services and capabilities provided by IT. • Lead/manage local IT team to ensure needs are being met with an FQE focus. • Responsible for customer surveys/satisfaction, service level agreements and IT improvement plans. • Represent Divisional/Functional uniqueness requirements. • IT Capability Plan o IT process implementations o Business technology solutions The ideal candidate should possess the following: • Bachelors' Degree in Computer Science or related field. • Strong manufacturing environment experience demonstrated project and process management skill set. • Strong problem solving and decision-making skills with excellent written and verbal communications skills. • Strong leadership skills • Ability to manage IT team on a day-to-day basis • 10+ years IT experience with at least 2 years in a $500M+ and/or Global Business. • Ability and desire to engage with all functions of the Enterprise to understand and articulate the business requirements as well as the IT capabilities and requirements. • Fluent in English; second language would be preferred. • General knowledge of all IT disciplines and technology platforms. • Knowledge of standards and methodology of Project Management Professional (PMP). • Ability to work within a 24/7 environment across multiple time zones. • Demonstrated broad knowledge of major aspects of IT operations, including project management, systems development, systems analysis and design, and budget administration, with broad exposure and practical experience in IT management. • Knowledge of business theory, business processes, management, budgeting, and business office operations. What We Offer You We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive: • Competitive base salary and bonus opportunities • Paid time off (three-week minimum) • Medical, dental and vision starting day one • 401(k) with employer match • Paid parental leave • Child and family care assistance (dependent care FSA with employer match up to $2500) • Bundle of joy benefit (years' worth of free diapers to all team members with a new baby) • Tuition assistance • Wellness program with savings of up to $4,000 per year on insurance premiums • ...and more! First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data. First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status. For immediate consideration, please go to the Careers section at ******************** to complete our online application

TEKsystems is looking for Desktop Technician for one of our top clients in the Newberry, SC area in a fast paced environment. They offer stability, growth, updated technology and more. See the top skills & job description below. *Top Skills* 1. 1-3 years of Desktop Support 2. Experience with Deployments & Reimaging hardware & network troubleshooting 3. Hardware support like laptops, desktops, printer, mobile devices, handhelds scanners *Job Duties* Our client is a looking for Desktop Technician to work in a fast paced manufacturing environment. This Desktop technician will be supporting deployments of the hardware, password resets, break/fix on hardware, upgrading software, workstation setups and more. They will be supporting applications as well as interfacing with other teams. Networking troubleshooting as well. Reimaging experience is a must as well. They will work with Windows computers, Printers, and more *If you are interested in this role, please apply!* *Job Type & Location*This is a Contract to Hire position based out of Newberry, SC. *Pay and Benefits*The pay range for this position is $20.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Newberry,SC. *Application Deadline*This position is anticipated to close on Jan 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Inspire health. Serve with compassion. Be the difference. This position performs basic polysomnographic testing procedures as well as setting up and initiating sleep related therapies, to include home sleep testing, actigraphy and other remote study technology. Testing modalities include but are not limited to: PSG's (polysomnograms), pneumocardiograms, MSLT (multiple sleep latency tests), MWT (multiple wakefullness tests), and home sleep testing. This position acts independently to perform polysomnographic procedures in accordance with the physician's order and departmental policy. All team members are expected to be knowledgeable and compliant with Prisma Health's values of compassion, dignity, integrity, and teamwork. This position is primarily responsible for the scoring of all sleep study procedures as well as any complimentary patient education. Accountabilities Performs and scores sleep study procedures, to include home sleep testing, in accordance with physician's order, departmental policy and Medical Director's guidelines. - 50% Troubleshoot and repairs equipment within realm of knowledge. - 10% Communicates often with supervisor and manager regarding patient, equipment, and other issues. - 5% Obtains all required patient information and consent prior to performing sleep studies. Is responsible for documentation of patient education for home sleep studies. - 5% Initiates, monitors and performs quality (artifact free) sleep studies. - 5% Adheres to department time and attendance standards and infection control practices. - 5% Clinical leader in areas assigned, assisting and educating respiratory therapists, technicians, and other personnel in understanding the treatment and care of patients. Assists with employee education and orientation of new employees and serves as a preceptor for students. - 5% Scores sleep studies in accordance with AASM Scoring Guidelines and meets average scoring volume requirements. - 5% Meets Inter-scorer reliability goals established by the Medical Director. - 5% Performs other duties as needed. - 5% Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Requirements Associate's Degree - Graduate of a school for Respiratory Therapy approved by the American Medical Association or a successor accrediting authority possessing CRT-SDS OR RRT-SDS by NBRC OR possess RPSGT credential by BRPT. 2 years - polysomnographic Technologist required In Lieu Of The Minimum Requirements Listed Above In lieu of Associate Degree, would accept 10 years of experience in sleep medicine and/or respiratory care. Required Certifications/Registrations/Licenses Licensed as a Respiratory Care Practitioner in South Carolina and CRT-SDS OR RRT-SDS credentialed by NBRC OR RPSGT credentialed by BRPT. NBRC and/or BRPT credentials must be maintained. IF employee is not a licensed Respiratory Care Practicioner in SC, a current Exemption status to start PAP or oxygen must be obtained through the SC Board for Respiratory Care. Credentialed RPSGT must possess an applicable Speciality Credential, to include: CRT or RRT, along with required state licensure. Associate or Bachelor Degree accepted in lieu of Specialty Credential for current credentialed RPSGT. Current membership with AARC OR other job related professional membership required. BLS Other Required Skills and Experience Must possess skills necessary to treat patients of all ages to include infants, pediatric, adolescent, adult and geriatric patients. Must be computer literate with complete working knowledge of Microsoft Office Word and Windows. Above average clinical and interpersonal skills. Basic Computer Skills Knowledge of Office equipment (fax/copier) Word Processing Spreadsheets Database Data Entry Mathematical Skills Work Shift Night (United States of America) Location Baptist Easley Med Campus Facility 1015 Baptist Easley Hospital Department 10127141 Sleep Disorder Center-MCP Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Technical Services Specialist Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. Maintenance personnel with knowledge of all the Machinery in the facility with advanced knowledge in multiple areas. Work in accordance with written and oral instructions, performs and sets up operations on engine lathes, CNC mills, centerless grinders and various types of machinery. Assemble mechanical components for HCM build and perform tasks in needed in mold bar production. Responsibilities: Responsible for experimental and development projects HCM Build Parts Coordination Must be able to move in and out of different departments seamlessly to resolve major issues Work closely with engineers and maintenance to install and test equipment. Supervises final packaging and loading of finished product and supplies information to prepare shipping documentation Setup and operates CNC mills and lathes, Riveters, Surface finishing machines, and Buffering machines to manufacture mold pins and assemble mold bars. Inspects pin and bar stock, mold pins and assembled bar pins using visual inspection, gauges, micrometers, and other precision measuring equipment. Repairs and straightens mold bars. Responsible for the quality of mold pins and mold bars, including notifying the mold manufacturing technician group leader of quality or machine problems. Transfer materials via forklifts, lift trucks, pallet jacks, etc. May be required to perform duties that are not specified in this job description Must be able to work 10-hour shifts, including weekends, holidays, etc. Must be able to work additional hours/days as business needs dictate Qualifications: High school graduate or GED Preferred: Associate degree in Machine Tool Technology Preferred up to 4 years' experience in Manufacturing and Maintenance Basic computer skills Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference. Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

Technical Services Specialist Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. Maintenance personnel with knowledge of all the Machinery in the facility with advanced knowledge in multiple areas. Work in accordance with written and oral instructions, performs and sets up operations on engine lathes, CNC mills, centerless grinders and various types of machinery. Assemble mechanical components for HCM build and perform tasks in needed in mold bar production. Responsibilities: * Responsible for experimental and development projects * HCM Build Parts Coordination * Must be able to move in and out of different departments seamlessly to resolve major issues * Work closely with engineers and maintenance to install and test equipment. * Supervises final packaging and loading of finished product and supplies information to prepare shipping documentation * Setup and operates CNC mills and lathes, Riveters, Surface finishing machines, and Buffering machines to manufacture mold pins and assemble mold bars. * Inspects pin and bar stock, mold pins and assembled bar pins using visual inspection, gauges, micrometers, and other precision measuring equipment. * Repairs and straightens mold bars. * Responsible for the quality of mold pins and mold bars, including notifying the mold manufacturing technician group leader of quality or machine problems. * Transfer materials via forklifts, lift trucks, pallet jacks, etc. * May be required to perform duties that are not specified in this job description * Must be able to work 10-hour shifts, including weekends, holidays, etc. * Must be able to work additional hours/days as business needs dictate Qualifications: * High school graduate or GED * Preferred: Associate degree in Machine Tool Technology * Preferred up to 4 years' experience in Manufacturing and Maintenance * Basic computer skills Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference. Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

Job Description Assist in the implementation of technical systems, software, hardware, or solutions. Develop deep expertise in one or more technologies to act as SME for Store Support team as well as Corporate Support Team (e.g., traffic counting, network management, Verizon systems, ticket system, mobile device management) Respond to phone calls, ticket submissions, and deskside support in order of priority. Ticket triaging, proper ticket prioritization, and timely customer communication skills required. Must be highly organized and good communicator. Provide SME support to the Service Desk regarding issue status and resolution, maintaining incidents and problems within the ticketing system. Provide rapid and customer focused support as required Proper time management skills will be required to juggle the many support calls (written tickets, verbally, and/or in-person.) Test, implement, and document projects with direction and assistance from others. Research and testing of modern technology (As needed for project work) Leverage and contribute to the knowledgebase documentation for helpdesk and IT support, taking responsibility for your area(s) of technical expertise to ensure accurate and effective documentation. Requirements Bachelor's degree preferred, preferably in an IT or Systems Administration discipline from an accredited four-year college or university or equivalent experience. Minimum 2-year experience working as a support analyst or similar role. Minimum 2-years' experience implementing enterprise applications, hardware, and projects (retail focus preferred) or equivalent. A+ certification or equivalent preferred Minimum 2-year experience supporting Apple iPad. In-depth knowledge MDM and Network monitoring systems Ability to clearly and positively communicate with vendors & business stakeholders. Extensive problem-solving ability & technical knowledge in retail technology Ability to multitask and balance several competing priorities. Ability to work some evenings, weekends, and holidays.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

INQUIRE ABOUT CAREER OPPORTUNITIES TODAY! Our Culture Total Comfort Solutions prides itself on being ethical in relation to both clients and employees, making partnerships with customers and within the Total Comfort Solutions team pleasant and enjoyable. There is a focus on adding value at every turn, both for customers and employees. Employees perform interesting, challenging work in a fast-paced, fun environment that supports our mission to develop and support our people. COMPANY BENEFITS 401k 5% match | Health Insurance | FSA |Dental Insurance| Vision Insurance | Community Service opportunities | Travel allowance | Company Phone | Counseling services | Financial planning services | Discount on your gym membership | Marriage retreats Additional Field-Specific Benefits: Vehicle, Gas Card, and Uniforms Provided Company Cell Phone Company Credit Card Available Overtime Tool Insurance Company Furnished Tools WEBSITE ************************************** Total Comfort Solutions is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics.

The IT Support Center Technician will provide Tier 1 and Tier 2 technology support for BJU, Inc. employees' computers, applications, printers, and phones and assure users' needs are addressed. This employee will assist the supervisor with the scheduling of students and the assigning/completion of their work and will continually seek ways to improve end user experiences with supported technologies. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provide solutions to user issues with computer hardware, network, printers and software Answer customer calls to the IT Support phone line and provide assistance Provide onsite assistance with setup and troubleshooting of customer equipment Research and recommend technical solutions to challenges as they arise Maintain documentation about issues and solutions Continually improve user experiences with all supported technologies Assist with the training and oversight of student technicians Communicate in a timely and professional manner Other duties as assigned by supervisor REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Ability to lead others Ability to work with frequent interruptions Ability to take initiative in solving problems Knowledge of operating system platforms such as Windows and Apple Basic knowledge of LAN, hubs, switches and network configuration Some experience in technical computer support Ability to interface with users and discuss issues in language that users will understand Knowledge of computer hardware and software components Working knowledge of basic office and non-standard applications Troubleshooting capabilities Excellent communication skills, written and oral Ability and willingness to learn new technologies An applicant must be a born-again Christian who has a personal relationship with Jesus Christ. Each applicant must agree with and affirm the Bob Jones University creed, mission (see https://www.bju.edu/about/creed-mission.php ) and core biblical doctrines regarding areas such as the Bible, the triune God, man and salvation, etc. Employees are expected to maintain a conservative lifestyle and support Bob Jones University's positions on issues such as beverage alcohol and addictive substances, creation, marriage and human sexuality and the sanctity of life, etc., ( https://www.bju.edu/about/positions.php ). Employees are to be active members of a local Bible believing church which holds orthodox theology. Applicants must be committed to providing students an excellent, world-class education from a biblical worldview. #LI-Onsite

Pre-employment background checks, such as criminal reports, credit reports, and drug tests, will be required. Job offers are contingent on successfully completing all pre-employment background screenings Under the general direction of AVP - IT I & O, The IT Technical Support Manager position manages and supports the day-to-day operations for the Technical Support Team, providing strategy and tactics to improve the end user experience and build IT brand confidence and loyalty. The focus is to drive the business forward in creating stronger relationships and creating operational efficiency. This role is responsible for the overall structure of team, assessing resource needs, hiring and training, performance reviews, tracking and responding to ticket Service Level Agreements (SLA's) and deliverables of the team. Must interface with all levels of personnel in all areas of credit union operations and with multiple external vendors and technicians Essential Duties and Responsibilities: Responsible for selling and cross-selling Credit Union services to current and potential members. Credit Union services are to be promoted using the "member benefit-based approach". Fully complies with the requirements of all Credit Union policies, including but not limited to the Bank Secrecy Act, the Patriot Act and OFAC Policies. Develops, directs, trains, and manages department personnel. Sets clear objectives, evaluates progress and promotes a high-performance culture with focus on teamwork, service excellence, and ownership for resolving internal customer issues. Establishes and maintains departmental performance standards, rules, procedures, and guidelines; ensuring compliance with all applicable laws, regulations, and company policies. Encourages open communication between team members, suggesting and driving forward ideas about how the team can work more effectively together. Collaborates with team members to receive feedback about service structure to improve performance and productivity. Service Desk Leadership & Operations: Manage the Service Desk: Oversee the daily allocation of IT tickets, reviewing priorities and taking appropriate action to ensure operational results are achieved. Provide triage and tier 1 support for multiple IT departments. SLA Management: Establish Service Level Agreements (SLAs) and drive team performance to ensure tickets are resolved within defined timeframes. Performance Reporting: Develop and analyze daily, weekly, and monthly reports on team productivity, resource efficiency, trends, and customer feedback to optimize Service Desk performance. Process Improvement: Review problem-solving processes (including successful/unsuccessful decisions) to drive continuous improvement. Research, establish, and refine departmental policies and procedures to align with industry standards. Endpoint Management & Engineering: Modern Device Management: Manage workstations and endpoints utilizing Microsoft Intune, ensuring devices remain compliant, updated, and functional. Policy Management: Oversee configuration and maintenance of Group Policies (GPO) within Active Directory and configuration profiles in Azure AD/Entra ID to standardize workstation behavior and security. Secure Imaging: Develop and maintain secure OS images and configuration baselines for workstations, strictly adhering to the adopted framework. Hardware & Peripherals: Provide high-level support for workstations and peripherals; manage the lifecycle of hardware from procurement to retirement. Security & Identity Management (IAM): User Provisioning: Manage the end-to-end lifecycle of user accounts (onboarding, role changes, offboarding) across AD, Azure, and business applications. Security Auditing: Conduct regular audits of user accounts and access controls to ensure "least privilege" access and compliance with security policies. Threat Protection: Monitor Antivirus (AV) and Endpoint Detection & Response (EDR) solutions to prevent, detect, and remediate security threats. Stakeholder & Asset Management: Asset Inventory: Maintain accurate inventory management of computer equipment, peripherals, and software licenses. Client Relationships: Liaison with internal stakeholders to understand their operational goals and build long-term relationships; participate in the planning and delivery of IT changes and new functions. Documentation: Ensure high-quality, up-to-date documentation (standards, processes, procedures) exists for all service arrangements, technical configurations, and knowledge base articles. Supervisory Responsibilities: Directly supervises the Technical Support Services team. Carry out supervisory responsibilities in accordance with organization's policies, procedures and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Leadership Skills • Strategic, results-oriented thinker with a collaborative leadership style. • Strong project management skills with the ability to manage multiple priorities and cross-functional teams. • Excellent analytical, creative, and problem-solving abilities. • Clear communicator able to present data and insights effectively to senior leadership. Education and/or Experience Requirements: College, university, or equivalent degree in IT, IT Service Management or related field required. 7+ years of experience in the IT field and at least 3+ years of experience managing an IT Service Desk in large, distributed corporate environments. Thorough knowledge of IT Service Management practices, including IT security. Certifications in ITIL, or equivalent, preferred. Excellent problem-solving skills required. Computer Skills Requirements: To perform this job successfully, an individual should have knowledge of Microsoft Office software including Window s, Word, Excel, Outlook Email /Calendar and Internet Explorer software. Experience with credit union system preferred. Advanced proficiency in Microsoft Intune, Active Directory, Group Policy, and Azure AD/Entra ID is required for effective endpoint and identity management. The role demands expert-level knowledge of Windows configuration and troubleshooting, alongside hands-on experience with EDR/AV security consoles, IAM tools for user lifecycle management, and ITSM platforms for ticketing and reporting. Additionally, candidates must possess strong skills in the Microsoft 365 Suite and the aptitude to quickly master specialized banking and financial software applications. Physical Demands: • May be required to stand, use hands, and reach with arms. • May be required to walk, stoop, kneel, or crouch; occasionally required to sit, climb, or balance. • Must be able to lift up to 25 lbs. • Requires ability to communicate effectively in person, on the phone, and via digital channels. • Vision requirements include close, distance, and peripheral vision, as well as depth perception and focus adjustment.

Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices. User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of experience in IT support or system administration, preferably in a corporate environment. Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.

About the Role We are seeking a IT Support Specialist to deliver exceptional IT support across office and field operations. This role requires a proactive professional who can troubleshoot issues, manage IT systems, and ensure seamless technology experiences for end -users. The ideal candidate has strong problem -solving skills, excellent communication, and a passion for staying current with technology trends. Key Responsibilities Manage and operate the IT Help Desk, ensuring timely resolution of tickets and user support. Configure and deploy new hardware/software; provide basic end -user training. Support and maintain Active Directory, Microsoft 365, and Windows environments. Oversee Antivirus and Windows Update Servers to keep devices secure and compliant. Provide remote and onsite troubleshooting for hardware, software, and networking issues. Maintain clear IT documentation for processes, systems, and activities. Ensure proper management of printers, copiers, and scanners. Collaborate with vendors and internal stakeholders to optimize systems. Participate in training and professional development to strengthen technical expertise. Provide after -hours support for urgent issues or project implementations when needed. Qualifications Associates Degree in IT or a related field. DataClear certification Proficiency with Active Directory, Microsoft 365, and Windows OS. Experience in hardware/software setup, configuration, and troubleshooting. Familiarity with networking, Linux, and information security practices. Strong communication skills for supporting non -technical users. Commitment to continuous learning and staying updated on emerging technologies.

We are seeking a motivated and proactive Tier 1 IT Service Desk Technician to be the first point of contact for technical support within our organization. This in-office role is ideal for candidates who thrive in a collaborative environment and have a passion for troubleshooting and customer service. The Technician will be responsible for handling initial support requests (tickets), resolving common technical issues, and escalating more complex problems to the appropriate Tier 2 or Tier 3 teams. Key Responsibilities Serve as the first touch for all incoming IT service tickets via phone, Microsoft Teams, or email. Diagnose and troubleshoot hardware and software issues, primarily on Windows 10/11 systems. Perform routine tasks such as password resets, break/fix of computers, PC refreshes, and other Tier 1 support functions. Escalate unresolved or complex issues to higher-tier support teams, ensuring timely and accurate handoffs. Document all support interactions and resolutions clearly and professionally. Work closely with the entire IT team to collaborate on solutions and improve support processes. Maintain a proactive mindset, seeking opportunities to prevent issues and improve user experience. Required Skills & Qualifications Strong troubleshooting and diagnostic skills for PC hardware and software. Hands-on experience with Windows 10/11 operating systems. Excellent communication skills, both verbal (phone/Teams) and written (technical documentation). Comfortable providing support over the phone and through digital collaboration platforms like Microsoft Teams. Ability to work effectively within a team and interact professionally with end users and IT colleagues. Proactive approach to customer service and technical support. A+ Certification or equivalent technical credentials preferred. Must be able to work onsite; remote work is not available for this position. Daily Routine Monitoring and responding to new support tickets. Working through pending backlogged tickets. Reviewing reports for trends. Resetting user passwords and resolving access issues. Troubleshooting and repairing desktop and laptop computers. Supporting PC refresh initiatives and hardware replacements. Escalating unresolved issues to next-tier IT staff. Communicating status updates to users and IT team members. Maintaining accurate records of support activities. Why Join Us? As a Tier 1 IT Service Desk Technician, you will play a vital role in our technology operations. You'll gain hands-on experience, work with a knowledgeable IT team, and contribute to a positive user experience. If you are technically skilled, customer-oriented, and thrive in a fast-paced office environment, we encourage you to apply! Compensation The position has a compensation package inclusive of base, bonus (if eligible), benefits, 401k contribution, time off, recognition awards and more. This salary range is $60,000-$70,000. Benefits and Perks The Highlights: All around competitive culture where together we strive to: Approach each day with a tenacious curiosity Communicate openly and honestly- internally and externally Work hard, take risks, fail fast…learn and move on Embrace diversity and welcome opposing thoughts Empower and develop each other We have an open and inclusive culture where you'll learn and grow through programs and resources like: Quarterly company all employee meetings Management and Leadership development Initiatives and special projects with executive leadership exposure Access to top-notch learning courses through LinkedIn Learning Regular manager check-ins to drive performance and career growth Our more standard benefits Full-time exempt roles have a Permissive Time Off Policy, giving you flexibility to rest, relax and recharge away from work Paid Company Holidays A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance 401(k) retirement program with a fully vested immediate company match Flexible Spending Account options for pre-tax employee allocations Equal Opportunity Employer Current is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided on the basis of qualifications, merit, and business need. At Current, we are Always On and working to improve lives with the industry's most expansive portfolio of sustainable advanced lighting and intelligent controls that reliably meet our customers' needs. Learn more at CurrentLighting.com

We're looking for a skilled IT Security professional to assess and strengthen security and technology controls across our business and IT environments. This role is critical in ensuring our organization maintains a strong risk posture while balancing operational efficiency. Key Responsibilities + Conduct reviews and document the effectiveness of security and technology controls. + Assess control environments through interviews, documentation analysis, and workflow evaluations. + Recommend and assist in implementing risk mitigation strategies through policies, procedures, and technical safeguards. + Collaborate with risk management and security leaders to align controls with organizational risk appetite. + Identify strengths and gaps in controls related to privacy, security, resilience, and compliance. + Advocate for improvements that enhance security without compromising business operations. + Support control development and implementation across testing, QA, and production environments. + Prepare and present reports on control effectiveness to senior leadership. + Stay informed on regulatory changes, internal policies, and industry best practices. Requirements Requirements + Hands-on experience with risk management and IT control frameworks. + Bachelor's degree in Information Assurance, Computer Science, Engineering, or a related technical field preferred but not required. + 2+ years of hands-on experience in Information Security and/or enterprise GRC. + Expertise in IT Risk assessment, evaluating technical control sets, and determining the effectives of IT policies, procedures, controls, and systems, + Cybersecurity certifications such as CySA+ + Identify weak points in IT Controls and implements plans of action to remediate and improve. + Strong knowledge of risk frameworks (CRI, COSO, ISO, COBIT, NIST). + Familiarity with regulatory standards (PCI, FFIEC, SOX, GDPR, CCPA, GLBA). Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Full-time Description The goal of a Field User Support Specialist is to provide timely technical assistance to computer users. The specialist is a patient listener and clear communicator who can convey assurance to a client in a difficult situation. The specialist holds an essential role in sustaining our company's high standards and excellent reputation by providing our clients with a phenomenal support experience. The Field User Support Specialist serves our clients as the initial point of contact, using active listening and asking targeted questions to effectively understand their needs and ensure the support team has the relevant information to take action and resolve the issue. Understanding the applicable client SLA (Service Level Agreement) and effectively communicating ETR (Estimated Time of Resolution) is essential in setting realistic expectations and achieving client satisfaction. What We Offer Competitive compensation Medical, dental, and vision insurance 401(k) Plan Short-term/long-term disability and life insurance Flexible PTO 7 company-paid holidays and 1 floating holiday Employee Assistance Program (EAP) What You'll Own Resolve technical issues for users via telephone, electronically, or in-person. Pre-process service requests as they arrive via phone, manual entry, or direct client input. Enter all work items as service requests in the ticketing system. Answer user questions regarding computer hardware and software, printing, scanning, email, operating systems, and connectivity. Use the ticketing system to record all technical issues, remedial actions, installation activities, and solutions. Follow documented procedures in the technical knowledge base. Perform remote troubleshooting through pertinent questions and diagnostic techniques. Follow design or installation specifications to install and perform repairs to hardware, software, or peripheral equipment. Set up equipment for user needs, performing or ensuring proper installation of cabling, operating systems, or appropriate software. Work towards resolution per the applied SLA within the budgeted timeframe and skillset. Escalate advanced or unresolved tickets to the next level of support personnel or vendors. Contribute to knowledge base training materials and procedures. Follow up with clients to ensure their systems are fully functional. Other tasks as assigned by the supervisor. Requirements What We're Looking For Key Technical Skills: Remote Troubleshooting - the skill to recognize the cause of a problem. Technical Aptitude - a good understanding of computer operating systems, applications, peripheral devices (printers, scanners, etc.), mobile devices, and other technology. Competent Typing Skills - the ability to listen and type quickly, using concise, clear language with polite and professional grammar. Competencies: Technical capability. Excellent verbal and written communication. Client focus. Thorough. Eager to learn and adaptable. Self-motivated. Integrate well with Client Support Team. Required: High School Diploma or GED. At least two years of relevant experience. Preferred: Associate's or technical degree in an IT discipline. CompTIA A+ Reports To: Advanced Managed Services Manager What to Expect This role operates in a professional office environment. This role routinely uses standard office equipment and applications, including computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, use their hands, and reach with their hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. This job's specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This role is required to work on client sites. Equal Opportunity Employer Lockstep Technology Group is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

What you'll do... Lead and develop a small IT team split between Service Desk and Systems Administration, setting clear priorities and accountability Own day to day IT operations, ensuring reliable support, stable infrastructure, and minimal business disruption Manage the IT Service Desk, including ticket workflows, SLAs, escalations, and continuous improvement Oversee systems side infrastructure including servers, identity, endpoints, backups, security, and cloud resources Plan and deliver multiple concurrent IT projects without dropping the ball or burning out the team Serve as the point person for Microsoft technologies including Office 365, Teams, Active Directory, Windows Server, and Azure Partner with leadership and business teams to align IT capabilities with real world business needs What we're looking for... Deep, hands-on experience managing an IT Service Desk in a professional environment Strong background in systems administration and infrastructure management, not just theory Proven track record of successfully running multiple IT projects at the same time Expert level experience across the Microsoft stack including O365, Teams, Active Directory, Windows Server, and Azure Experience leading small technical teams with a mix of support and systems responsibilities Familiarity with ITIL practices and service management frameworks is a plus Bonus points for experience supporting Power Platform and Dynamics 365

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients. Day in the Life of a Help Desk Analyst Tier 2 Provide outstanding user support in communication, troubleshooting, and resolution of tickets. Follow up with users to ensure that their tickets are resolved within the contracted or agreed upon time frame. Contribute to Knowledgebase articles/guides, canned responses, and training. Analyze trending recurring issues and collaborate to create end user training to resolve these issues. Build documentation for various new and recurring tasks/operations. React to high priority requests and support and interface with VIP/executive level personnel. Configure new user equipment and accounts. Provide IT Help Desk / Level 1 / Level 2 support to all local and remote clinics via phone/email/remote Provide troubleshooting expertise in PC's, laptops, printers, medical equipment, and their associated software. Manage mobile devices including iPhones, Androids, iPads, Samsung tablets via EndPoint and InTune Basic Network Troubleshooting and work with vendors on Network issues. Engage in Network Troubleshooting/Networking Training. Analyze, investigate, and resolve high level support issues from customers via support cases logged in ticket system. Adhere to agreed Service Desk procedures and working practices. Consistently achieve high performance in troubleshooting and resolving tickets. Monitor the outstanding incident queue and ensure all are progressed in a timely manner, within Service Level Agreements (SLA)s. Any other duties deemed required as part of the day-to-day role and to be able to work across department when required. Location and Schedule Office in downtown Greenville, SC 4:30 AM - 1:30 PM Education and Experience Requirements Can work under pressure to deliver a high standard of service Experience with desktop/laptop hardware repairs or upgrades required Some Network troubleshooting experience helpful CompTIA A+/Security+ certification desirable Strong amount of technical knowledge of Windows 11, Microsoft Office products, EMR systems Proficiency in MS Operating Systems, Remote Mobile Technologies, MS Office suite, and Smart Devices running iOS and Android Basic Azure experience helpful Prior experience is not required but some FreshService experience is a plus Six (6) months experience in customer service with a passion for high customer satisfaction and achieving operational excellence Previous experience working in a Help Desk analyst role Position Benefits Medical, Dental, and Vision Insurance PTO Variety of 401K options including a match program with no vesture period Life Insurance Short/Long Term Disability Paid maternity/paternity leave Mental Health Day Calm subscription for all employees

ANDERSON SCHOOL DISTRICT FIVE Anderson, South Carolina TITLE: Information Technology Support Associate (ITSA) QUALIFICATIONS Demonstrated ability to work cooperatively as a member of a team Effective interpersonal skills Demonstrated proficiency using current productivity and/or instructional software (Must pass a test). Demonstrated proficiency in troubleshooting, setting up, and installing computer hardware and software (Must pass a test). REPORTS TO: Principal in conjunction with Director of Technology JOB GOAL: To provide effective leadership and support in the use of school technology PERFORMANCE RESPONSIBILITIES: Works cooperatively with school and district personnel to maximize the effective use of instructional technology to increase student. Promotes the use of district-approved instructional software and instructional management system information to plan effective use of technology in the classroom and computer lab. Plan, test, and support all technology-enhanced learning spaces. Keeps current with educational research, trends, and best practices on instructional technology and shares with school and district personnel. Produces orders and maintains records and inventories of all computers, software, and related technologies. Maintains school webpage where requested. Manage lab calendars and ensure proper setup and preparation of resources for scheduled events and activities. Works with school administration to provide leadership and direction in ensuring adherence to all district policies and guidelines regarding the care and use of technology resources. Provide technical and logistical support and training for computer-based assessments and instructional software. Works with district instructional staff, technology staff, and school administrators and staff to maintain the security and integrity of the computer network. Acts as an on-site first responder to all technology support-related issues. Works cooperatively with computer technicians to diagnose and correct hardware and software issues. Forward associated helpdesk tickets to assigned computer technicians once they attempt a resolution and collect all required information related to the issue. Communicates effectively with school staff, students, parents, and administrators. Assists classroom teachers with effective classroom/lab management skills. Assists with creating an instructional environment that is conducive to learning. Participates in staff development programs. Be available to work to support events and conferences and to provide technical support. These events may sometimes be off-hours. Performs other duties as directed. TERMS OF EMPLOYMENT: 190 days (if employed for full contract calendar). Salary is to be determined by the salary schedule established by the Board. (ITSA salary schedule) EVALUATION: The performance of the job will be evaluated annually by the Principal in collaboration with the Director of Technology.