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  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology professional job in Jamestown, NY

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $74k-105k yearly est. 14d ago
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  • Tech Service Analyst

    Energy Transfer 4.7company rating

    Information technology professional job in Warren, PA

    USA Compression Partners, LP, provides natural gas compression services. We are one of the largest independent providers of compression services in the United States. We owe our success to the quality of our employees, our strong commitment to safety, and superior service to our customers. Key Business Objectives: The Tech Services Analyst is responsible for operationally driven project work, startups, significant failures, and high end troubleshooting of the company's fleet of natural gas compressors. This position provides support to the Operations Team to enable them to better serve our customers. With minimal supervision, this position will maintain customer relationships both internally and externally. All USA Compression employees are responsible for maintaining a safe and professional work environment. Duties and Responsibilities: * Follow and observe all safety and environmental policies. * Assist with high-end troubleshooting and complex repairs of natural gas compressors in effort to minimize down time. * Analyze repetitive occurrences and provide technical solutions in order to reduce costs. * Engage in project work for company and customer in a team-oriented environment. * Accurately gather and prepare data for reports critical to equipment health * Conduct investigations by given due date in the case of "root cause" failure of compression equipment. * Perform installation and commissioning of new and existing equipment. * Respond to common inquiries from internal and external customers. * Write technical reports and articles for inter-company publication. * Contribute to on-the-job training and development of Field Service Technicians. * Perform federal and state emissions compliance testing on compressor engines using EPA Reference Methods. * Collect site-specific operational data for preparation and submission of emissions test reports. * Oversee and provide technical support for emissions compliance. * Coach, mentor, and train field service technicians. * Maintain company vehicle according to company guidelines. * Work with sales team to identify new opportunities and to facilitate critical communication with customers. Education and Skills/Capabilities: * High school graduate. * Technical school certification, college preferred * 6 or more years related experience and/or training * High degree of mechanical aptitude, critical thinking and decision-making skills essential to balance customer needs with company cost issues. * Strong verbal and written communication skills, providing proactive communication at the field level to both customers and peers. * Valid driver's license with a Motor Vehicle Record history acceptable to USA Compression. * Customer management skills are required to maintain internal and external customer confidence. * Read and understand P & ID and electrical drawings. * Ability to define problems, collect data, establish facts, and draw valid conclusions. * Read, understand, analyze, and apply technical manuals. * Experience interpreting an extensive variety of technical instructions in mathematical or diagram form and understanding abstract and concrete variables. * Proficient in use of Excel, Word, Outlook, Internet and inventory tracking software. Special Characteristics/Job Requirements: * Ability to perform in a high stress environment. * Travel is required up to 50% of the time worked. * Periodic lifting requirements in excess of 50 lbs. * Ability to stand and walk on uneven and varied terrain, climb ladders and stairs, stoop, squat, kneel, crouch and crawl depending on the task requirements. * Exposure to noise levels in excess of 85dBA, potentially hazardous chemicals and materials, and extreme weather conditions. * Working conditions in natural gas compression vary from one job site to another. Some job sites are indoors in compressor stations while other sites are outside, exposed to a variety of weather conditions. The work environment may be in hazardous locations. There is a strong emphasis on safety while working with heavy equipment and machinery.
    $49k-69k yearly est. 31d ago
  • IT Specialist

    Kane Innovations Inc. 4.1company rating

    Information technology professional job in Erie, PA

    Join the team behind one of the most innovative railing companies in the industry. We're a fast-growing, forward-thinking company known for delivering cutting-edge railing solutions as long with screens and detention products as well - and we're just getting started. As we scale, we're looking for an IT Support Specialist who's excited to grow with us, support a variety of systems, and help keep our company running as well as protect and bring innovation. ________________________________________ What You'll Be Doing: Troubleshoot and maintain PC. Support and manage Windows operating systems, both desktops and servers. Maintain a stable and secure network - routers, switches, firewalls, terminal servers, and all the cables in between. Keep printers, plotters, and other peripherals running. Administer and support: VMware, Hyper-V, NinjaRMM, Infor Visual ERP, SQL Server, and Microsoft 365 (O365). Support network security, firewalls, and mobile device management. Help build and maintain reports (SSRS) and use your basic programming skills (e.g. VBA) to streamline IT tasks. Assemble and deploy new PCs and assist in onboarding new employees. Occasionally hop on a scissor lift to run cabling or troubleshoot infrastructure issues. Collaborate with team members and support users across departments - great communication is key. ________________________________________ About Us: We're not your average manufacturing company. Our team designs and delivers modern railing systems across multiple markets and applications, blending functionality, safety, and aesthetics. We also create Screens, Detention, and Pre-Fabricated balcony products as well. Innovation is baked into everything we do - from product design to our tech stack. This is your chance to be part of a company that's evolving fast, values your input, and invests in both people and technology. ________________________________________ What You Bring to the Table: 3-5 years of experience in IT support, networking, and server administration. Strong working knowledge of Microsoft 365 tools and environments. Comfort with basic programming/scripting (e.g. VBA, PowerShell). Bonus points if you've worked with Infor Visual ERP. Ability to prioritize, communicate clearly, and follow through. Comfortable working independently - but also a great team player. Willingness to travel locally to our Kane, PA location weekly. Not afraid of heights: you're good with occasional work on lifts. ________________________________________ Education: Associate's degree in IT or related field preferred, but relevant experience is just as valuable. ________________________________________ Perks & Benefits: 401(k) + Matching Dental, Health, Vision, and Mental Health support FSA options Employee discounts Generous paid time off Life insurance Opportunities to grow, learn, and innovate ________________________________________ Next Steps: If you're looking for a role where no two days are the same, where your work directly supports a growing, product-diverse, and future-focused company, and where your ideas can help shape the next chapter - we'd love to meet you. Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Life insurance * Paid time off * Vision insurance Experience: * IT: 3 years (Required) License/Certification: * Driver's License (Required) Ability to Commute: * Erie, PA 16506 (Required) Work Location: In person
    $70k-97k yearly est. 8d ago
  • Digital Program Support Analyst

    Collabera 4.5company rating

    Information technology professional job in Erie, PA

    Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but we are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Job Details: Job Title: Digital Program Support Analyst Location: Erie, PA Duration: 1 year Essential Functions/Responsibilities: The Customer Response Systems Program Support will be an integral part of the customer issue management team. This individual will be responsible for supporting SalesForce Service Cloud operations & customer issue tracking processes. Key deliverables include ensuring the business processes are supported with the tools as well as leveraging technology to enable simplification of the process. Duties also include gathering program requirements and managing design and configuration of tool improvements. Scope encompasses defining specific process improvements in areas such as communications and dispatching. Individual will also lead managing SalesForce licenses, user training and ongoing support such as help desk. In this role you will interact within business processes focused on customer issue management, be involved in long-term planning, manage current complex issues within functional area of expertise, and contribute to the overall team strategy. Qualifications Qualifications/Requirements: • Bachelor's degree from an accredited four year university or college • Additional leadership and project management experience, leading complex cross-functional efforts • Strong IT aptitude Desired Characteristics: • Bachelors of Science degree preferred • SalesForce Advanced Admin & Developer certified • Operations and/or service experience a plus • Ability to lead in a matrix environment • Demonstrated success in working with cross-functional teams • Strong planning & presentation and written communication skills • Demonstrated ability to excel in all customer service areas • Strong oral and written communication skills • Strong interpersonal, collaboration and leadership skills • Working knowledge of logical and physical data modeling • Understanding of key interfaces between business processes and functions • Ability to simplify and clarify procedure requirements Additional Information To know more about this position, please contact: Ujjwal Mane ************ ****************************
    $68k-93k yearly est. Easy Apply 1d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology professional job in Corry, PA

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-42k yearly est. 1d ago
  • IT Technician

    Snap-Tite Hose

    Information technology professional job in Erie, PA

    Job DescriptionDescription: Summary/Objection: The IT Technician will assist in providing technical support to employees across the organization by responding to helpdesk tickets, troubleshooting hardware and software issues, and supporting the day-to-day operation of computer systems. This role will provide hands-on experience delivering onsite IT assistance to users, maintaining workstations, and configuring hardware and software in a professional business environment. Requirements: Essential Functions: Install, configure, and maintain computer systems, peripherals, and approved software to support daily business operations. Provide frontline technical support to end users by diagnosing and resolving hardware, software, internet, and basic network connectivity issues. Document all incidents, service requests, and resolutions accurately within the company's helpdesk/ticketing system. Provide onsite IT assistance to employees, ensuring timely and professional support across departments Additional Responsibilities: Assist with routine system maintenance tasks, including updates, patches, and basic performance checks. Support data backup processes and assist in verifying that company data can be restored when needed. Research emerging technologies, tools, and best practices that may improve system efficiency, security, or user experience. Assist with inventory management of IT equipment, including tracking hardware and preparing devices for deployment. Participate in IT projects and initiatives as assigned, gaining exposure to different areas of the IT environment. Follow established IT policies, procedures, and security standards to help protect company systems and data. Competencies: Proficiency in Windows and mac OS operating systems. Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN) Proficiency with Office 365, SharePoint, and database management. Knowledge of cybersecurity best practices and endpoint protection. Experience with asset management, software installation, and system upgrades. Excellent problem-solving skills and a proactive approach to troubleshooting. Strong communication and interpersonal skills with the ability to train and guide users. Strong organizational skills with the ability to prioritize multiple tasks effectively.
    $34k-68k yearly est. 4d ago
  • IT Technician

    Snaptitehose

    Information technology professional job in Erie, PA

    Summary/Objection: The IT Technician will assist in providing technical support to employees across the organization by responding to helpdesk tickets, troubleshooting hardware and software issues, and supporting the day-to-day operation of computer systems. This role will provide hands-on experience delivering onsite IT assistance to users, maintaining workstations, and configuring hardware and software in a professional business environment. Requirements Essential Functions: Install, configure, and maintain computer systems, peripherals, and approved software to support daily business operations. Provide frontline technical support to end users by diagnosing and resolving hardware, software, internet, and basic network connectivity issues. Document all incidents, service requests, and resolutions accurately within the company's helpdesk/ticketing system. Provide onsite IT assistance to employees, ensuring timely and professional support across departments Additional Responsibilities: Assist with routine system maintenance tasks, including updates, patches, and basic performance checks. Support data backup processes and assist in verifying that company data can be restored when needed. Research emerging technologies, tools, and best practices that may improve system efficiency, security, or user experience. Assist with inventory management of IT equipment, including tracking hardware and preparing devices for deployment. Participate in IT projects and initiatives as assigned, gaining exposure to different areas of the IT environment. Follow established IT policies, procedures, and security standards to help protect company systems and data. Competencies: Proficiency in Windows and mac OS operating systems. Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN) Proficiency with Office 365, SharePoint, and database management. Knowledge of cybersecurity best practices and endpoint protection. Experience with asset management, software installation, and system upgrades. Excellent problem-solving skills and a proactive approach to troubleshooting. Strong communication and interpersonal skills with the ability to train and guide users. Strong organizational skills with the ability to prioritize multiple tasks effectively. Salary Description 45,000 - 48,000
    $34k-68k yearly est. 6d ago
  • Behavior Support Associate - General McLane School District

    Barber National Institute 3.8company rating

    Information technology professional job in Edinboro, PA

    Pay: $17/hour Hours: Monday-Friday (school year schedule), 35 Hours a week Overview:As a Behavior Support Associate at the Barber National Institute, you'll work directly with children in educational settings who may exhibit challenging behaviors. Your role will be essential in supporting individualized treatment plans and ensuring students receive compassionate, respectful, and effective behavioral interventions. You will assist with implementing behavior strategies, collecting data on progress, supporting teachers and therapists, and maintaining a safe and engaging classroom environment. Our team works with children and teens in Autism Support (AS), Emotional Support (ES), and Life Skills classrooms. What you'll bring:A strong commitment to supporting the behavioral and academic growth of children and teens in the classroom. Patience, empathy, and professionalism in behaviorally challenging situations. Excellent communication and collaboration skills to work alongside teachers and behavioral specialists. Reliability and dedication to maintaining a structured, supportive classroom setting. What you'll have:A Bachelor's degree in Psychology, Social Work, Counseling, Education, Criminal Justice, Sociology, or a related field - OR - A high school diploma and 2 years of relevant experience. Must be 18 years of age or older. Ability to complete all required background clearances: State Police Criminal Record Check, Child Abuse History Clearance, and FBI Clearance. Willingness to complete mandatory training programs and follow established safety and behavioral protocols. A typical day may include:Working on-site at one of the four schools within the General McLane School District, which includes two elementary schools, a middle school, and a high school. Following a full-time, school-year schedule, aligned with the General McLane academic calendar-when students are off, you're off too. Reporting times vary depending on your assigned school, with schedules consistent with each building's hours. Implementing individualized treatment and behavior support plans directly within the classroom setting. Collecting, monitoring, and documenting behavioral data to track student progress and inform intervention strategies. Supporting teachers during instructional sessions and recreational activities such as small group learning and playground supervision. Assisting with staff training on behavioral techniques under the supervision of a Barber National Institute Behavior Specialist. Collaborating with educators and therapists to adjust and improve care plans. Promoting a respectful, inclusive, and supportive environment for every student, ensuring their dignity, privacy, an Perks with a Purpose Our benefits are created with YOU in mind. Healthcare • Highmark Medical and Mental Health • Delta Dental and Davis Vision Coverage • Health Savings Account/Flexible Spending Accounts • Teladoc Virtual Health Financial Well-being • 401K Retirement Plan with Employer Match • On-Demand Pay • Employee Referral Bonus Program • Student Loan Forgiveness • College Scholarship & Tuition Discounts • Employee Discounts Life & Family Support • Company Paid Life Insurance • Short & Long-Term Disability Insurance • Employee Assistance Program • Erie Campus*- discounted on-site weekday childcare • Employee discounts for select BNI events and services • Generous Paid Time Off • Seven Paid HolidaysWho is Barber National Institute?The Barber National Institute is a non-profit committed to its mission of providing the highest quality services for children and adults with autism, intellectual disabilities or behavioral health challenges and their families. Since our founding in 1952, we have evolved into a multi-faceted organization serving more than 6,200 individuals annually with a wide range of educational, vocational, residential and behavioral health programs. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, protected veteran status, disability or any other legally protected status. If you need an accommodation to apply, please contact HR. EOEAny consideration of the background check will be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.
    $17 hourly 10d ago
  • Support I Desktop

    Nri3Pl

    Information technology professional job in Erie, PA

    Core Function: This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates; Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status. Support the Mac operating system and various Apple tools and applications; Provide operating system updates for Macintosh desktops/laptops; Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration; Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials. Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system; Add virtual desktop client to Office 2007 / Office 2010; Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required; Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus; Assist with creation and distribution of "clean-up kits" (including instructions and other user documentation) for Windows and Macintosh remote laptops; Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required; Assist with creation of a knowledge base of problem remediation; Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; and Assist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis. Supervisory Responsibilities: None Minimum Knowledge, Skills and Abilities required: Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines. Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user. Must possess exceptional written and verbal communication skills (in English). Ability to quickly learn and acquire expertise in client's custom applications. Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen. Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered. Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure. Team player who is invested in and strives to maximize team/department performance. Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. The ability to lift and move 35 pounds. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General office environment Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available. #LI-JM1
    $41k-57k yearly est. 1d ago
  • Internship: Information Technology

    Logistics Plus 4.2company rating

    Information technology professional job in Erie, PA

    We are looking for highly motivated college students who are eager to learn! All majors are welcome to apply. Interviews and Internships will be held in-person. Looking for proficiency in Excel, Word, and data entry. We require good communication skills, the ability to work in a fast-paced environment, and a willingness to learn! We have flexible hours starting 8am to 6pm Monday-Friday. Internships will be on site at our Headquarters in Erie's historic Union Station. The program will run from May to August, 2026. Any questions can be directed to ******************** Applications will be reviewed in January. Internship Summary: The IT Infrastructure Intern position will be an integral part of the IT Infrastructure and Systems team. Typically, there will be up to 6 facilities that will need constant monitoring and maintenance at designated intervals. Most of this work can be done on-site but will require some driving distance travel. Responsibilities: Document existing and future IT architecture and ensure scalability Implement Business Continuity for critical business operations Deploy and maintain physical endpoints (PCs, mobile devices, printers, APs, VOIP phones, etc.) Coordinate with headquarters on enterprise solutions and services Provide support for firewalls, switching and VLAN setups Coordinate across multiple departments to sustain client success Create scheduled maintenance and site recover plans Support headquarters with various user support and monitoring Qualifications Required Skills/Abilities: Hardware installations and software configurations Installation and maintenance of large wireless networks Competent in camera security and Access Controls Routine maintenance of various network environments The ability to self-manage and learn new technologies Troubleshooting skills over a wide range of IT Infrastructure Physical Requirements: Must be able to operate safely with lifts and ladders Use various hand tools to support hardware installations Carry equipment up to 50lbs
    $30k-38k yearly est. Easy Apply 10d ago
  • Information Technology Technician

    Neighborhood Health Center 3.9company rating

    Information technology professional job in Hamburg, NY

    If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As an Information Technology Technician, you will provide an important service supporting employees with software application and hardware technical issues with an efficient, effective and thorough customer support approach. All this while maintaining a mindset of efficiency and security of the organization from a technical point of view. About the Role: As an Information Technology Technician, kindness and clarity are key as you use your customer service skills in employee interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include: * Provide First Level support for helpdesk caller requests including: troubleshooting, escalation up to and including resolution. * Multi-task customer calls, e-mails, IT security user provisioning and data center operations. * Document calls in incident management software for detailed tracking and reporting. * Monitor system wide alerts, downtimes and advisories, document and escalate to the appropriate support team by providing notification, updates and resolution as required. * Use remote access tools for troubleshooting and resolution of technical issues. * Support inventory tracking of IT assets. * Support VOIP telephone systems. * Manage software licensing and upgrades. * Work with third party IT vendors as needed. * Perform equipment repair and replacement of IT components. * Assist in the diagnosis and resolution of software problems. In this position you will not be based at one site and will travel to all Neighborhood sites regularly. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive and kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be an IT Technician: * High school diploma or equivalent required AND two (2) years of help desk call center, customer service, or application support experience required OR * Associate degree or certificate of course completion in a technical related field OR two (2) years of help desk call center, customer service, or application support experience required. * CompTIA A+ Certification, Cisco CCNA, HDI Help Desk Technician, Microsoft Certified Professional, or Microsoft Certified Systems Engineer preferred but not required. * Knowledge of Athena Electronic Medical Record application (or other EHR), enterprise application software or database support experience preferred. * Knowledge of Microsoft Windows and user interfaces required. * Kindness: you treat each person with respect and compassion, valuing each person's story * Resiliency: you see opportunities to innovate and find solutions when challenges arise * Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals Must be available to work any shifts Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $22.25 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.
    $22.3 hourly 60d+ ago
  • Dynamic Server Support Technician

    Worldwide Techservices Open 4.4company rating

    Information technology professional job in Erie, PA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair tool kit
    $38k-63k yearly est. 60d+ ago
  • Health IT Systems Specialist (EHR/EMR Support)

    Seneca Nation Health System 4.4company rating

    Information technology professional job in Salamanca, NY

    BASIC FUNCTION: The Health IT Systems Specialist supports clinical and business systems for a healthcare organization. This role focuses on the EHR interoperability, end-user support, basic systems administration, and assisting with IT operations. The position works closely with senior IT staff, vendors, and clinical teams to ensure secure and reliable technology that supports the organization to provide high-quality patient care. GENERAL RESPONSIBILITIES: Provides technical expertise to programs on data collection, management, analysis, and use, including the use of common software packages such as Microsoft Office package. Provides technical assistance to programs on innovative ways to improve data quality and data use for decision-making. Analyzes computer information systems and identifies areas for improvement. Analyzes, develops, and maintains computer applications, procedures, and other systems that satisfy the needs of user departments. Ensures system use, data input, and retrieval policies and procedures are followed. Maintains up-to-date and accurate records and files. Performs training and instruction for users and departments. Stays updated with the latest technologies and industry trends in the information technology field. Installs and maintains specialized and standard software, including performing setup functions, developing associated file structures, report formats and input forms, ensuring file security, performing data entry to populate associated databases and documenting procedures; works with department staff and vendors to diagnose and solve software and data-related problems. Provides user orientation and training on the software and programs. Assists users and provides training in methods for retrieving deleted or damaged files; schedules and conducts or arranges with outside vendors for the delivery of training sessions; coordinates and facilitates user group meetings; provides one-on-one assistance in learning application basics and resolving user problems. Responds to user inquires and requests. Provides technical assistance on PC systems, related software and standard applications; determines cause of problem; offers temporary solutions if problem cannot be resolved within appropriate timeframe; distributes training manuals and documentation to assist users in resolving problems; coordinates solutions with software vendors and contractors. Installs, sets up or relocates, configures, troubleshoots, and supports PC/server software; installs and configures software upgrades; configures and performs tuning of operating systems to enhance PC performance; diagnoses network to software configuration problems. Monitors computer systems, networks, and applications for performance and resource utilization; diagnoses and resolves application connectivity problems and system hardware conflicts. Manages and coordinates a variety projects, such as a new system installation for a department or Company-wide; conducts needs assessments, and hardware and software research and evaluation. Conducts extensive research on new systems that would benefit the Seneca Nation Health System (SNHS). Serves as a back up to the Clinical Software Application Specialist as well as the Business and Systems Analyst. Support EHR user account setup, role-based access, and password resets. Assist with EHR testing and validation during EHR upgrades or patches. Support EHR configuration, user provisioning, role-based access, template/forms updates, and minor build changes under change control. Coordinate interfaces (e.g., HL7, v2, FHIR, CCD) with labs, HIE, immunization registries, e-prescribing, and PDMP; monitor interface health and escalate issues to upper management. Support quality reporting (e.g., UDS, eCQMs, Promoting Interoperability, PCMH). Help maintain EHR downtime procedures and support clinical teams during outages. Upholds and promotes the value and integrity of the Seneca Nation Health System's mission statement. Will promote SNHS in a positive manner. Provides care through a trauma-informed lens by incorporating key principles of both physical and psychological environment safety, trustworthiness and transparency, collaboration of decision-making during developments, empowerment of co-workers by recognizing and building upon individual strengths, as well as recognizing and respecting the diversity of cultural backgrounds and sensitivity. Attends all mandatory staff meetings, trainings and in-services. Adheres to policies and procedures of the department, Seneca Nation, and Seneca Nation Health System. KNOWLEDGE, SKILLS, & ABILITIES: Working knowledge of EHR/EMR administration and clinical workflows; understanding of HL7/FHIR concepts. Ability to translate technical concepts for non-technical users. Project management skills. Problem solving, analysis skills. Time management and organizational skills. Excellent oral and written communication skills required. Ability to troubleshooting and determine the causes of computer hardware and software problems, device errors and failures, through methods and techniques taught in the field. Ability to work independently. Ability to translate technical concepts for non-technical users. QUALIFICATIONS: Bachelor's degree in information technology, or related field with experience in healthcare administration required. Master's degree in health informatics preferred. In lieu of education, 6 years' experience in health care information systems/information technology. Experience with SQL and common reporting tools (e.g., SSRS or Power BI), required. Two or more years' of verifiable experience in health care information systems/information technology preferred. Working knowledge of EHR/EMR administration and clinical workflows; understanding of HL7/FHIR concepts, required. Experience with EHR systems (e.g., eClinicalWorks, Epic, Cerner) and HIEs, preferred. Experience with: PC hardware, operations, characteristics and configuration settings; general computer network operating systems and architecture; internet and intranet technologies; telephony systems and programming; Microsoft Server 2016+; Active Directory; Office 365 Exchange, Entra ID; MS SQL Server; Cisco and Extreme network Switches; Meraki APs; and Webex, preferred.
    $54k-67k yearly est. 60d+ ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology professional job in Erie, PA

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $68k-96k yearly est. 14d ago
  • Digital Program Support Analyst

    Collabera 4.5company rating

    Information technology professional job in Erie, PA

    Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but we are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Job Details: Job Title: Digital Program Support Analyst Location: Erie, PA Duration: 1 year Essential Functions/Responsibilities: The Customer Response Systems Program Support will be an integral part of the customer issue management team. This individual will be responsible for supporting SalesForce Service Cloud operations & customer issue tracking processes. Key deliverables include ensuring the business processes are supported with the tools as well as leveraging technology to enable simplification of the process. Duties also include gathering program requirements and managing design and configuration of tool improvements. Scope encompasses defining specific process improvements in areas such as communications and dispatching. Individual will also lead managing SalesForce licenses, user training and ongoing support such as help desk. In this role you will interact within business processes focused on customer issue management, be involved in long-term planning, manage current complex issues within functional area of expertise, and contribute to the overall team strategy. Qualifications Qualifications/Requirements: • Bachelor's degree from an accredited four year university or college • Additional leadership and project management experience, leading complex cross-functional efforts • Strong IT aptitude Desired Characteristics: • Bachelors of Science degree preferred • SalesForce Advanced Admin & Developer certified • Operations and/or service experience a plus • Ability to lead in a matrix environment • Demonstrated success in working with cross-functional teams • Strong planning & presentation and written communication skills • Demonstrated ability to excel in all customer service areas • Strong oral and written communication skills • Strong interpersonal, collaboration and leadership skills • Working knowledge of logical and physical data modeling • Understanding of key interfaces between business processes and functions • Ability to simplify and clarify procedure requirements Additional Information To know more about this position, please contact: Ujjwal Mane ************ ****************************
    $68k-93k yearly est. Easy Apply 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology professional job in Erie, PA

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-41k yearly est. 1d ago
  • IT Technician

    Snap-Tite Hose

    Information technology professional job in Erie, PA

    Full-time Description Summary/Objection: The IT Technician will assist in providing technical support to employees across the organization by responding to helpdesk tickets, troubleshooting hardware and software issues, and supporting the day-to-day operation of computer systems. This role will provide hands-on experience delivering onsite IT assistance to users, maintaining workstations, and configuring hardware and software in a professional business environment. Requirements Essential Functions: Install, configure, and maintain computer systems, peripherals, and approved software to support daily business operations. Provide frontline technical support to end users by diagnosing and resolving hardware, software, internet, and basic network connectivity issues. Document all incidents, service requests, and resolutions accurately within the company's helpdesk/ticketing system. Provide onsite IT assistance to employees, ensuring timely and professional support across departments Additional Responsibilities: Assist with routine system maintenance tasks, including updates, patches, and basic performance checks. Support data backup processes and assist in verifying that company data can be restored when needed. Research emerging technologies, tools, and best practices that may improve system efficiency, security, or user experience. Assist with inventory management of IT equipment, including tracking hardware and preparing devices for deployment. Participate in IT projects and initiatives as assigned, gaining exposure to different areas of the IT environment. Follow established IT policies, procedures, and security standards to help protect company systems and data. Competencies: Proficiency in Windows and mac OS operating systems. Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN) Proficiency with Office 365, SharePoint, and database management. Knowledge of cybersecurity best practices and endpoint protection. Experience with asset management, software installation, and system upgrades. Excellent problem-solving skills and a proactive approach to troubleshooting. Strong communication and interpersonal skills with the ability to train and guide users. Strong organizational skills with the ability to prioritize multiple tasks effectively. Salary Description 45,000 - 48,000
    $34k-68k yearly est. 5d ago
  • Behavior Support Associate - General McLane School District

    Barber National Institute 3.8company rating

    Information technology professional job in Edinboro, PA

    Pay: $17/hour Hours: Monday-Friday (school year schedule), 35 Hours a week As a Behavior Support Associate at the Barber National Institute, you'll work directly with children in educational settings who may exhibit challenging behaviors. Your role will be essential in supporting individualized treatment plans and ensuring students receive compassionate, respectful, and effective behavioral interventions. You will assist with implementing behavior strategies, collecting data on progress, supporting teachers and therapists, and maintaining a safe and engaging classroom environment. Our team works with children and teens in Autism Support (AS), Emotional Support (ES), and Life Skills classrooms. What you'll bring: A strong commitment to supporting the behavioral and academic growth of children and teens in the classroom. Patience, empathy, and professionalism in behaviorally challenging situations. Excellent communication and collaboration skills to work alongside teachers and behavioral specialists. Reliability and dedication to maintaining a structured, supportive classroom setting. What you'll have: A Bachelor's degree in Psychology, Social Work, Counseling, Education, Criminal Justice, Sociology, or a related field - OR - A high school diploma and 2 years of relevant experience. Must be 18 years of age or older. Ability to complete all required background clearances: State Police Criminal Record Check, Child Abuse History Clearance, and FBI Clearance. Willingness to complete mandatory training programs and follow established safety and behavioral protocols. A typical day may include: Working on-site at one of the four schools within the General McLane School District, which includes two elementary schools, a middle school, and a high school. Following a full-time, school-year schedule, aligned with the General McLane academic calendar-when students are off, you're off too. Reporting times vary depending on your assigned school, with schedules consistent with each building's hours. Implementing individualized treatment and behavior support plans directly within the classroom setting. Collecting, monitoring, and documenting behavioral data to track student progress and inform intervention strategies. Supporting teachers during instructional sessions and recreational activities such as small group learning and playground supervision. Assisting with staff training on behavioral techniques under the supervision of a Barber National Institute Behavior Specialist. Collaborating with educators and therapists to adjust and improve care plans. Promoting a respectful, inclusive, and supportive environment for every student, ensuring their dignity, privacy, and individual needs are honored.
    $17 hourly 60d+ ago
  • Health IT Systems Specialist (EHR/EMR Support)

    Seneca Nation Health System 4.4company rating

    Information technology professional job in Salamanca, NY

    Job DescriptionSalary: $21.68 BASIC FUNCTION: The Health IT Systems Specialist supports clinical and business systems for a healthcare organization. This role focuses on the EHR interoperability, end-user support, basic systems administration, and assisting with IT operations. The position works closely with senior IT staff, vendors, and clinical teams to ensure secure and reliable technology that supports the organization to provide high-quality patient care. GENERAL RESPONSIBILITIES: Provides technical expertise to programs on data collection, management, analysis, and use, including the use of common software packages such as Microsoft Office package. Provides technical assistance to programs on innovative ways to improve data quality and data use for decision-making. Analyzes computer information systems and identifies areas for improvement. Analyzes, develops, and maintains computer applications, procedures, and other systems that satisfy the needs of user departments. Ensures system use, data input, and retrieval policies and procedures are followed. Maintains up-to-date and accurate records and files. Performs training and instruction for users and departments. Stays updated with the latest technologies and industry trends in the information technology field. Installs and maintains specialized and standard software, including performing setup functions, developing associated file structures, report formats and input forms, ensuring file security, performing data entry to populate associated databases and documenting procedures; works with department staff and vendors to diagnose and solve software and data-related problems. Provides user orientation and training on the software and programs. Assists users and provides training in methods for retrieving deleted or damaged files; schedules and conducts or arranges with outside vendors for the delivery of training sessions; coordinates and facilitates user group meetings; provides one-on-one assistance in learning application basics and resolving user problems. Responds to user inquires and requests. Provides technical assistance on PC systems, related software and standard applications; determines cause of problem; offers temporary solutions if problem cannot be resolved within appropriate timeframe; distributes training manuals and documentation to assist users in resolving problems; coordinates solutions with software vendors and contractors. Installs, sets up or relocates, configures, troubleshoots, and supports PC/server software; installs and configures software upgrades; configures and performs tuning of operating systems to enhance PC performance; diagnoses network to software configuration problems. Monitors computer systems, networks, and applications for performance and resource utilization; diagnoses and resolves application connectivity problems and system hardware conflicts. Manages and coordinates a variety projects, such as a new system installation for a department or Company-wide; conducts needs assessments, and hardware and software research and evaluation. Conducts extensive research on new systems that would benefit the Seneca Nation Health System (SNHS). Serves as a back up to the Clinical Software Application Specialist as well as the Business and Systems Analyst. Support EHR user account setup, role-based access, and password resets. Assist with EHR testing and validation during EHR upgrades or patches. Support EHR configuration, user provisioning, role-based access, template/forms updates, and minor build changes under change control. Coordinate interfaces (e.g., HL7, v2, FHIR, CCD) with labs, HIE, immunization registries, e-prescribing, and PDMP; monitor interface health and escalate issues to upper management. Support quality reporting (e.g., UDS, eCQMs, Promoting Interoperability, PCMH). Help maintain EHR downtime procedures and support clinical teams during outages. Upholds and promotes the value and integrity of the Seneca Nation Health Systems mission statement. Will promote SNHS in a positive manner. Provides care through a trauma-informed lens by incorporating key principles of both physical and psychological environment safety, trustworthiness and transparency, collaboration of decision-making during developments, empowerment of co-workers by recognizing and building upon individual strengths, as well as recognizing and respecting the diversity of cultural backgrounds and sensitivity. Attends all mandatory staff meetings, trainings and in-services. Adheres to policies and procedures of the department, Seneca Nation, and Seneca Nation Health System. KNOWLEDGE, SKILLS, & ABILITIES: Working knowledge of EHR/EMR administration and clinical workflows; understanding of HL7/FHIR concepts. Ability to translate technical concepts for non-technical users. Project management skills. Problem solving, analysis skills. Time management and organizational skills. Excellent oral and written communication skills required. Ability to troubleshooting and determine the causes of computer hardware and software problems, device errors and failures, through methods and techniques taught in the field. Ability to work independently. Ability to translate technical concepts for non-technical users. QUALIFICATIONS: Bachelors degree in information technology, or related field with experience in healthcare administration required. Masters degree in health informatics preferred. In lieu of education, 6 years experience in health care information systems/information technology. Experience with SQL and common reporting tools (e.g., SSRS or Power BI), required. Two or more years of verifiable experience in health care information systems/information technology preferred. Working knowledge of EHR/EMR administration and clinical workflows; understanding of HL7/FHIR concepts, required. Experience with EHR systems (e.g., eClinicalWorks, Epic, Cerner) and HIEs, preferred. Experience with: PC hardware, operations, characteristics and configuration settings; general computer network operating systems and architecture; internet and intranet technologies; telephony systems and programming; Microsoft Server 2016+; Active Directory; Office 365 Exchange, Entra ID; MS SQL Server; Cisco and Extreme network Switches; Meraki APs; and Webex, preferred.
    $21.7 hourly 10d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Information technology professional job in Jamestown, NY

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $61k-85k yearly est. 14d ago

Learn more about information technology professional jobs

How much does an information technology professional earn in Jamestown, NY?

The average information technology professional in Jamestown, NY earns between $62,000 and $136,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in Jamestown, NY

$91,000

What are the biggest employers of Information Technology Professionals in Jamestown, NY?

The biggest employers of Information Technology Professionals in Jamestown, NY are:
  1. Us Navy
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