Information technology professional jobs in Jesup, GA - 56 jobs

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Position Summary: The IT Service Desk Ticketing System Administrator is responsible for the configuration, administration, and optimization of the enterprise IT Service Desk management platform. This role ensures reliable and efficient operation of all Service Desk-related systems, including Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager. The ideal candidate will combine technical expertise in IT service management tools with a strong understanding of database architecture, data integrity, and ITIL-aligned service workflows. This position plays a key role in maintaining system performance, data accuracy, and user experience for enterprise-wide Service Desk operations. Primary Responsibilities Administer, configure, and maintain the Ivanti Service Manager platform to support incident, problem, change, and asset management workflows. Manage Ivanti Voice Server, Asset Manager, and Change Manager components to ensure seamless Service Desk operations. Design, maintain, and optimize data schemas and database structures within the ticketing system to ensure consistency and referential integrity. Develop and implement dashboards, reports, and analytics to support operational visibility, performance tracking, and SLA management. Customize and enhance ticketing workflows, forms, and automations to align with evolving business and ITIL process requirements. Collaborate with Service Desk Leads, Network and Systems Engineers, and management teams to integrate service management tools with other enterprise platforms. Manage user accounts, permissions, and security controls to maintain compliance with DHS and organizational policies. Troubleshoot system and data issues, performing root cause analysis and implementing corrective actions. Coordinate upgrades, patches, and version migrations with minimal disruption to operations. Create and maintain documentation for system configurations, data structures, workflows, and administrative procedures. Provide user support and training for Service Desk staff and system stakeholders. Qualifications Required Qualifications Certification or equivalent verifiable experience in the administration and management of Ivanti IT Service Desk system or similar enterprise ticketing systems. Extensive experience designing and administering databases, including data schema and relationship modeling that ensures referential integrity. Hands-on experience with Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager (required). Strong understanding of ITIL-based service management processes (incident, change, problem, and asset management). Ability to develop custom dashboards, forms, workflows, and reporting functions within a Service Management platform. Excellent analytical, documentation, and troubleshooting skills. U.S. Citizenship required and ability to obtain or maintain a DHS Public Trust clearance (Secret preferred). Preferred Qualifications Ivanti Certified Administrator or equivalent vendor certification. Experience with SQL-based data analysis, report generation, or business intelligence tools. Knowledge of API integrations, automation scripting, or system customization within ITSM platforms. Prior experience supporting IT Service Desk systems in a federal or large enterprise environment. Familiarity with change control, asset lifecycle management, and configuration management database (CMDB) concepts. Education: Bachelor's degree in a related field. Clearance Requirement: U.S. Citizenship is required to be considered Active Public Trust or have the ability to obtain one. Salary Range: The expected pay range for this position is up to $95,000 yearly. The exact pay rate will vary based on skills, experience, and location. Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

About Us Join our Team at the College of Coastal Georgia! Located on the southeast Atlantic coast in Brunswick, midway between Savannah, Georgia and Jacksonville, Florida, the College of Coastal Georgia is an undergraduate college in the University System of Georgia with an additional outreach through the Camden Center in Kingsland, Georgia. The College provides an affordable and interactive education in the natural beauty and abundant sunshine of Georgia's Golden Isles, an area noted for world-class golf courses and resorts as well as amazing diversity of maritime habitats, wildlife and sea creatures. To learn more about the College of Coastal Georgia's Vision, Mission and Values please click here: ***************************************** Location Our campus is located at One College Drive Brunswick, GA 31520. Job Summary This position coordinates and provides hands on technical support for events, performances, and multimedia systems at the College of Coastal Georgia. The role supports faculty, staff, students, and community partners by ensuring reliable and high-quality audiovisual, lighting, and presentation technology across campus venues, including significant involvement at the Coastal Community Center for the Arts. This position will require occasional evening and weekend hours to support campus and community events. Responsibilities 1 - * Coordinates and provides technical setup, operation, and teardown for events held in the Coastal Community Center for the Arts and other campus venues. 2 - * Supports and maintains audiovisual, lighting, and multimedia systems used for performances, lectures, meetings, and other college events. 3 - * Test, maintain, repair, and inventory AV equipment; recommend acquisitions to support current and future event needs. 4 - * Design and implement AV systems tailored to event requirements, including equipment selection, rental, setup, and integration. 5 - * Apply expertise in low-voltage cabling, signal flow, and troubleshooting to maintain system integrity and performance. 6 - * Coordinate with departments, clients, and event organizers to ensure seamless technical support and professional AV delivery. 7 - * Advise on AV methods, processes, and equipment. 8 - * Provide training for backup technicians and assist campus AV technician as needed. 9 - * Perform related duties as assigned. Required Qualifications Educational Requirements * Associate degree in information technology, communications, theater production, or a related field. Other Required Qualifications * Must possess a valid driver's license with an acceptable driving record and pass an annual Motor Vehicle Report (MVR) review. * Must successfully pass a background check. This is a position of trust. * Ability to work evenings and weekends as required by scheduled events. * Demonstrated professionalism, reliability, and teamwork in a customer service-oriented environment. * Ability to communicate effectively with diverse groups including faculty, staff, students, and community members. Required Experience * At least three years of experience providing audiovisual or technical event support. Preferred Qualifications Preferred Educational Qualifications * Bachelor's degree in information technology, communications, theatre production, or a related field. Knowledge, Skills, & Abilities ABILITIES * Must be able to lift and carry equipment weighing up to 50 pounds. * Frequent standing, walking, bending, and climbing ladders during event setup and breakdown. * Ability to work in dimly lit or loud environments for extended periods. * Manual dexterity required for operating AV equipment and handling cable. * Must be able to work flexible hours, including evenings and weekends, based on event schedules. KNOWLEDGE * Knowledge of audiovisual, lighting, and sound equipment setup, operation, and maintenance. * Knowledge of multimedia systems, projection, and streaming technologies. * Knowledge of safety procedures related to technical production and equipment use. SKILLS * Strong communication skills with the ability to clearly convey technical information and collaborate effectively. * Problem-solving and troubleshooting skills to quickly resolve technical issues during live events. * Attention to detail and accuracy in setup, operation, and documentation. * Ability to lead, train, and coordinate student assistants and event support crews. * Strong customer service and interpersonal skills when working with faculty, staff, students, and community partners. * Effective time management and adaptability in a fast-paced, changing environment. * Dependability and professionalism in managing responsibilities and maintaining equipment. Contact Information For more information or questions about a job posting, please contact the Department of Human Resources at **************, or by email at ****************. For technical support, please call the USG Service Desk at **************, or email ***************. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at ************************************************************************** Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************ Conditions of Employment * Successful completion of background investigation and legal authorization to work in the US prior to employment Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with the College of Coastal Georgia, as determined by the College of Coastal Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable a satisfactory credit check, Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statues, rules and regulations of this college and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. * College of Coastal Georgia is a Tobacco and Smoke-Free Community Equal Employment Opportunity The College of Coastal Georgia provides equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the American with Disabilities Act to participate in the search process should notify Human Resources at ************. Other Information MORE ABOUT US The vision of the College is to be a college of choice for students within Georgia and beyond, providing an outstanding education for tomorrow's leaders and citizens through service-learning, global awareness and engaged entrepreneurship. With a strong emphasis on student retention, progression and timely graduation, the College offers over 20 baccalaureate degrees, as well as a few career associate degrees. Approximately 3,400 students are served by more than 200 employees. CCGA is an active participant in the Complete College Georgia initiative designed to support community partnerships and develop the critical thinking, problem-solving and communication skills necessary to address the challenges of 21st century economic development and community wellbeing. For more information, visit the College website: ******************* Other Information MORE ABOUT US The vision of the College is to be a college of choice for students within Georgia and beyond, providing an outstanding education for tomorrow's leaders and citizens through service-learning, global awareness and engaged entrepreneurship. With a strong emphasis on student retention, progression and timely graduation, the College offers over 20 baccalaureate degrees, as well as a few career associate degrees. Approximately 3,800 students are served by more than 300 employees. CCGA is an active participant in the Complete College Georgia initiative designed to support community partnerships and develop the critical thinking, problem-solving and communication skills necessary to address the challenges of 21st century economic development and community wellbeing. For more information, visit the College website: *******************

This position performs specialized duties in the installation, configuration, troubleshooting, and support of hardware, software, and network systems, and provides frontline support to end-users. Installs and configures PCs, network systems, phones, peripherals, and software; sets up user accounts and transfers data. Diagnoses and resolves hardware, software, and network problems; performs preventive maintenance and system upgrades. Provides helpdesk support and training to end users; troubleshoots issues related to communication systems and computing hardware and software. Performs network administration duties; assists with WAN/LAN design and implementation; installs and tests network cables and hardware, including fiber optics. Monitors equipment and supply levels; requests replacements and obtains competitive quotes for purchases. Maintains logs, technical documentation, and reports on system modifications, issues, and installations. Conducts site visits to county offices to provide in-person support or transport equipment. Researches new technologies and makes recommendations for hardware and software acquisitions. Coordinates with third-party vendors for purchases, repairs, and technical support. Provides support to the AV Specialist during county meetings as needed. Performs related duties. KNOWLEDGE REQUIRED BY THE POSITION Knowledge of computer systems and networking principles. Knowledge of WAN/LAN architecture. Knowledge of network infrastructure and cabling standards. Knowledge of the installation, maintenance, and updating of information technology hardware, software, and peripherals. Knowledge of National Incident Management System and Incident Command System guidelines. Skill in the provision of end user support. Skill in troubleshooting and resolving hardware and software issues in an efficient and effective manner. Skill in problem solving. Skill in prioritizing and planning. Skill in interpersonal relations. Skill in oral and written communication. SUPERVISORY CONTROLS The Technical Services Supervisor assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results. GUIDELINES Guidelines include best practices in the field, manufacturer manuals, security protocols, and department and county policies and procedures. These guidelines require judgment, selection, and interpretation in application. COMPLEXITY/SCOPE OF WORK The work consists of varied specialized duties. The need to respond quickly to resolve unforeseen problems contributes to the complexity of the position. The purpose of this position is to provide specialized support in the installation and management of IT hardware, software, and peripheral devices. Successful performance contributes to the efficiency and effectiveness of a variety of county operations. CONTACTS Contacts are typically with coworkers, other county personnel, vendors, contractors, and the general public. Contacts are typically to exchange information, resolve problems, and provide services. PHYSICAL DEMANDS/ WORK ENVIRONMENT The work is typically performed while intermittently sitting, standing, crouching, or stooping. The employee frequently lifts light and occasionally heavy objects. The employee climbs ladders, uses tools or equipment requiring a high degree of dexterity, and distinguishes between shades of color. The work is typically performed in an office. Qualifications Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years. Possession of or ability to readily obtain a valid driver's license issued by the State of Georgia for the type of vehicle or equipment operated Benefits: Bi-weekly payroll 12 hours of PTO per month 12 paid Holidays Employee Assistance Program No-Cost Employee Health Clinic Health Care Plan, Life Insurance, and Long-term Disability Deferred Compensation, Voluntary Benefits

Zachary Piper Solutions is seeking an IT Service Desk Ticket System Administrator to work onsite in Glynco, GA. The IT Service Desk Ticketing System Administrator will administer, configure, and optimize the enterprise ITSM environment, ensuring reliable service desk operations and compliance with federal standards. Responsibilities of the System Administrator include: * Administer and maintain the enterprise IT Service Management (ITSM) system for optimal performance * Configure ticketing workflows, forms, dashboards, automations, and integrations * Support Ivanti Service Manager, Ivanti Voice, Ivanti Asset Manager, and Ivanti Change Management modules * Develop and maintain database schemas ensuring data integrity and quality * Perform system testing, troubleshooting, and root-cause analysis for ITSM-related issues * Collaborate with cross-functional teams to translate business requirements into system configurations * Maintain documentation for system architecture, configuration changes, and SOPs Qualifications for the System Administrator include: * 5+ years of hands-on systems administration experience * Expertise in Ivanti products (Service Manager, Voice, Asset Manager, Change Management) * Strong knowledge of database design, schema development, and structured data management * Experience managing ITSM workflows, integrations, reporting, and automation rules * Ability to analyze system logs, database relationships, and reporting structures * Must be able to obtain and maintain a Public Trust clearance Compensation for the System Administrator includes: * Salary Range: $100,000 - $120,000 depending on experience * Comprehensive Benefits: Cigna Medical, Dental, Vision, 401K, PTO, Sick Leave if required by law, and Holidays Keywords Ivanti, IT Service Desk, Ticketing System, System Administrator, ITSM, Service Management, Service Desk Operations, Ticketing Workflows, Workflow Automation, Dashboard Configuration, Forms Management, Integrations, Automation Rules, Database Design, Schema Development, Data Integrity, Structured Data Management, Root-Cause Analysis, Troubleshooting, System Testing, Reporting, Analytics, Configuration Management, Change Management, Asset Management, Service Catalogs, Configuration Items, Performance Optimization, Compliance, Federal Standards, IT Governance, Documentation, SOPs, Architecture Diagrams, System Logs, Log Analysis, Packet Analysis, Reporting Structures, Secure Systems, Public Trust Clearance, U.S. Citizen, Enterprise ITSM, Service Desk Optimization, Ticketing System Administration, IT Service Management Tools, Ivanti Service Manager, Ivanti Voice, Ivanti Asset Manager, Ivanti Change Management, ITSM Workflows, ITSM Reporting, ITSM Integrations, ITSM Automation, ITSM Configuration, ITSM Troubleshooting, ITSM Database, ITSM Dashboards, ITSM Forms, ITSM Customization, ITSM Updates, ITSM Support, ITSM Maintenance, ITSM Performance, ITSM Compliance. #LI-KG1 #LI-ONSITE

Join Our Impactful Team at Health Connect America! Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. Come make a difference and grow with us! Our Brands Responsibilities Scope of Services The Independent Contractor-Family Support Services will provide family support services designed to improve family functioning and child well-being. Services may include, but are not limited to: Coordinating with community providers to facilitate comprehensive care and referrals for families Participating in collaborative case planning and case review meetings, when requested Delivering case management activities such as: Supervised visitation Parent aide support Behavioral Aide Transportation Crisis intervention Advocacy and linkage to services (including drug screening facilitation if applicable) Completing in-home visits to monitor progress and provide ongoing support for families involved with DFCS. Offering parenting education and modeling positive parenting strategies Coordinating with external professionals (e.g., schools, therapists, case managers) to ensure service alignment Maintaining documentation of services rendered, including case notes and service logs, in accordance with agency expectations Providing transportation services related to the family service plan (e.g., visitation, appointments) as appropriate Qualifications Bachelor's degree in a human services-related field (e.g., Social Work, Psychology, Counseling, Criminal Justice) or High School Diploma/GED with at least 5 years of verifiable experience in the field Strong understanding of family systems, trauma-informed care, and community resources Reliable transportation, valid driver's license, and proof of insurance Willingness to complete required background checks and contractor onboarding Deliverables Timely submission of service logs, progress updates, and reports Accurate documentation aligned with billing and reporting standards Services provided in accordance with contract terms, including hourly or task-based invoicing Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! Performing work at Health Connect America and it's companies as an Independent Contractor is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************** About the Opportunity IT Service Desk Ticketing System Administrator Visibility and Accountability at Scale Location: On-Site - Glynco, GA YOUR INCENTIVES ✓ $8,000 Relocation Bonus ✓ $5,000 Performance-Based Win Incentive ✓ High-impact role supporting SLA transparency and leadership reporting ✓ Enterprise ITSM platform ownership THE MISSION Every ticket tells a story about the training mission. Every SLA met-or missed-matters to leadership. You'll own the ITSM platform that provides operational visibility across FLETC IT, turning service data into actionable intelligence. The dashboards you build won't sit unused. FLETC leadership reviews service metrics regularly. When they see green, they know the mission is on track-because of your work. WHAT YOU'LL DO Administer Ivanti Service Manager, Voice, Asset, and Change platforms Maintain data integrity and reporting accuracy for leadership visibility Configure workflows, dashboards, and SLA metrics aligned with contract requirements Support audits and continuous improvement efforts with accurate service data Design and maintain database schemas with strong referential integrity Enable self-service capabilities and knowledge management for faster resolution Qualifications WHAT YOU BRING (REQUIRED) Certification in administration of FLETC IT Service Desk system OR equivalent verifiable experience Extensive experience designing and administering databases with strong referential integrity Demonstrated experience with Ivanti Service Manager, Voice Server, Asset Manager, and Change Manager Understanding of ITIL service management frameworks NICE TO HAVE ITIL certification Experience with ITSM tool integrations and API development Background in federal IT service management environments Additional Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: None required for this position. Location: Remote, US #LI-JL1 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What's Right - We lead with honesty and integrity. Own the Outcome - We take responsibility and deliver. Deliver for Our Customers - We are relentless about delivering value. Think Bold, Act Smart - We innovate with purpose. Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Company Overview At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our success starts and ends with our people, so we built a company where great people can do great things, with the resources and autonomy to make decisions that transform organizations. We operate as one team of diverse people, united by a passion for continuous growth and optimization. Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation. ***************** Summary The IT Service Desk Ticketing System Administrator serves as the technical authority responsible for the administration, configuration, and optimization of the IT Service Desk Ticketing System environment supporting the Federal Law Enforcement Training Centers (FLETC) or equivalent enterprise IT operations. This role ensures the reliability, functionality, and performance of the Ivanti Service Management ecosystem-including Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager-while maintaining strong data integrity, configuration control, and alignment with ITIL-based service management best practices. The Administrator will collaborate closely with Service Desk leadership, IT operations teams, and enterprise stakeholders to enhance service delivery, automate workflows, and improve end-user satisfaction through efficient ITSM processes. Responsibilities System Administration & Configuration Administer and manage the Ivanti IT Service Management (ITSM) suite, including Service Manager, Voice Server, Asset Manager, and Change Manager. Maintain and configure the ticketing system to support ITIL-aligned processes for Incident, Problem, Request, Asset, and Change Management. Perform system maintenance, upgrades, and patching in coordination with vendor and IT support teams. Configure business rules, workflows, forms, dashboards, and reports to meet operational and reporting requirements. Ensure high system availability, data accuracy, and proper access control for all ITSM modules. Database Design & Data Integrity Design and manage database schemas, data structures, and relationships within the Ivanti platform to ensure referential integrity and consistent data flow across ITSM components. Monitor and maintain database performance, optimizing queries, indexes, and data storage as needed. Support the integration of Ivanti systems with enterprise directories (e.g., Active Directory), inventory systems, and other IT management platforms. Develop and maintain data models, mappings, and documentation for all ITSM-related databases. Service Desk Support & Enhancement Collaborate with the Service Desk Lead and IT leadership to define and refine ticket categorization, prioritization, and escalation workflows. Develop and maintain automated notification and routing rules to enhance response and resolution times. Monitor system utilization and incident trends to identify opportunities for workflow improvement or automation. Reporting & Analytics Design and generate custom reports and dashboards to track Service Desk performance metrics such as ticket volume, resolution time, SLA compliance, and customer satisfaction. Provide executive-level summaries and trend analyses to support data-driven decision-making. Maintain audit logs, historical data, and documentation to support compliance and performance reporting requirements. Collaboration & Change Management Coordinate with IT managers, developers, and engineers to implement approved changes in the ITSM environment. Review and process Change Requests in alignment with governance standards and Infrastructure Change Control Board (ICCB) processes. Collaborate with vendors and internal teams to troubleshoot technical issues, perform root cause analyses, and implement sustainable solutions. Participate in Service Desk strategy and improvement initiatives to align IT operations with organizational goals. Qualifications At least 4 years of ticketing system management experience in a large IT services environment Certified in the administration and management of the FLETC IT Service Desk system, or equivalent verifiable hands-on experience. Extensive experience in database design and administration, including creating data schemas and structures with strong referential integrity. Proficiency in the administration, configuration, and optimization of: Ivanti Service Manager (ISM) Ivanti Voice Server Ivanti Asset Manager Ivanti Change Manager Strong understanding of ITIL-based Service Management processes and how they are implemented in ITSM platforms. Experience managing system configurations, workflows, and data migrations in a multi-tier ITSM environment. Must be able to pass the DHS law enforcement background check. Preferred Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field. Professional certifications such as: ITIL Foundation or Intermediate Certification HDI Support Center Analyst / Manager Ivanti Certified Administrator or Engineer Experience supporting federal or DoD IT environments, especially involving multi-site or distributed Service Desk operations. Salary Disclosure Actual salary will be based on a variety of factors including but not limited to experience, geographic location, contract affordability, internal equity, education, and certifications. The upper end of the salary range may be reserved for individuals who have demonstrated tenure with the company, seniority, and proven excellent performance. This includes factors such as education, certifications, and extensive/unique experience beyond what is required. EEO Statement ValidaTek is an Equal Opportunity Employer. All qualified applicants will be considered without regard to disability, protected veteran status, or any other status protected by federal, state, or local laws. Applicants who are selected for employment will be required to verify authorization to work in the United States. Offers of employment will be contingent upon passing a post-offer background check. Not ready to apply? Connect with us for general consideration.

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a IT Process Manager - Delivery Tower to join us. Qualifications Education and Years of Experience: * Shall have at least five years of detailed five years of experience in an IT service management or process management role. within the last seven years; Must hold an active ITIL 4 Foundation certification; higher-level ITIL 4 certifications (e.g., ITIL 4 Managing Professional modules) are a significant advantage; Deep understanding of the ITIL 4 framework, including the Technology Business Management (TBM) Council's TBM Taxonomy, Version 4.0, the Service Value System (SVS), the four dimensions of service management, and management practices. Proficiency in using ITSM tools (e.g., Ivanti). Strong analytical and problem-solving skills, with the ability to translate data into actionable insights. Excellent communication, interpersonal, and leadership skills, with the ability to manage and motivate cross-functional teams. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: None required for this position. Location: Glynco, GA #LI-MS3 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: * Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. * Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. * Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. * Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

IT Manager “Applicants must be legally authorized to work in the United States. At this time, Daniel Defense is unable to sponsor or support employment-based visas for applicants. Candidates must possess valid work authorization that does not require current or future visa sponsorship in order to be considered for this position.” Department: Information Technology At Daniel Defense Only the Best Build the Best… Daniel Defense engineers and manufactures the world's finest weapon systems and accessories. Our mission to Honor God and Defend Freedom is accomplished by serving customers and providing top quality solutions to our military, law enforcement and civilians that are seeking premium firearms for home defense, hunting, and sport shooting. As an IT Manager , you are responsible for overseeing the organization's information technology operations, ensuring the reliability, security, and performance of all systems, infrastructure, and technical services. This role leads the IT team, manages vendor relationships, implements technology initiatives, and aligns IT strategy with business goals. The ideal candidate is a proactive leader and problem-solver with strong technical expertise and effective communication skills. In this role, you will guide and mentor IT staff, manage escalations, optimize IT workflows, and lead initiatives that strengthen the organization's technology ecosystem. Acting as a critical liaison between business stakeholders and the IT department, you will ensure that IT services are aligned with organizational goals and delivered at enterprise-class quality and scale. Key Responsibilities: Leadership Responsible for demonstrating commitment to and leadership of environmental health and safety principles, policies and procedures. Provide strategic leadership, direction, and coaching to IT personnel. Conduct performance evaluations, provide feedback, and support staff development planning. Manage staffing levels, schedules, and resource allocation to ensure proper coverage for 24/7 support operations. Foster a collaborative, accountable, and growth-focused IT culture. Participate in organizational IT planning, contributing insights that drive technology modernization and operational excellence. Administer IT management platforms, service desk tools, and related technologies. Participates in the company's efforts to continuously improve Safety, 6S, Quality, Delivery and Productivity. Expected to be a contributor to the company standards on high integrity, safety, fair and equitable treatment and a positive work environment. Other responsibilities as deemed appropriate or necessary by management. Infrastructure & Systems Management Oversee the design, implementation, and maintenance of servers, networks, storage, and cloud environments. Ensure high availability and optimal performance of critical business systems (ERP, CRM, communication tools, etc.). Manage system upgrades, patching, and lifecycle planning for all hardware and software assets. Maintain robust documentation for systems, configurations, and processes. Security & Compliance Implement and maintain cybersecurity best practices, including firewalls, endpoint protection, identity management, and monitoring tools. Conduct regular security assessments, audits, and incident response drills. Ensure compliance with relevant regulatory frameworks, internal policies, and industry standards. Manage backup, disaster recovery, and business continuity planning. Service Desk Operations Triage, assign, prioritize, and escalate tickets to maintain service level agreements (SLAs). Monitor ticketing system (e.g., InvGate, ServiceNow, Jira Service Desk) to ensure SLAs and KPIs are met. Provide hands-on support for escalated or critical issues. Act as a point of escalation for complex or high-impact support issues. Coordinate with third-party vendors for support or hardware/software provisioning. Analyze trends and recurring issues; implement solutions to reduce ticket volume. Analyze service desk metrics from the ticket system to generate actionable performance reports that drive continuous improvement and strategic decision-making. Recommend and implement automation to increase efficiency. Maintain and improve IT support processes and workflows. Maintain the IT knowledge base and ensure the availability of accurate, up-to-date documentation. Project Management Lead IT projects such as system implementations, network upgrades, cloud migrations, and application rollouts. Define project scope, timelines, resource needs, and deliverables. Coordinate cross-functional teams and external partners to ensure successful execution. Knowledge, Skills and Abilities: Required B.S. in Computer Science, Information Systems, or a combination of related experience, education and/or training to sufficiently and successfully perform the essential functions of the job. 5 years in a supervisory or lead role. 10 years of experience in IT operations, system administration, or network management. Experience with Microsoft 365, Active Directory, endpoint management, and remote support tools. Strong knowledge of networking (LAN/WAN, VPN, firewalls), virtualization, cloud infrastructure, and server technologies. Familiarity with virtualization platforms (VMware, Hyper-V) and enterprise storage solutions. Experience managing Microsoft environments (Active Directory, M365, Azure), Linux systems, or hybrid environments. Familiarity with cybersecurity frameworks, SIEM tools, and identity/access management solutions. Excellent leadership, communication, and interpersonal skills. Strong analytical, troubleshooting, and problem-solving abilities. Ability to manage multiple priorities in a fast-paced environment. Strategic thinker with hands-on execution capability. Travel requirements: Up to 10% of the year. Air travel may be necessary. Demonstrated ability to recognize and work with our Company Values. Preferred Experience in a manufacturing or industrial environment with shop-floor systems and IT/OT integration. Background with Microsoft Azure, Intune, Defender, and cloud-first security architectures. Prior experience managing ERP systems (Infor, SAP, Epicor, NetSuite, etc.) and supporting cross-functional business processes. Knowledge of NIST, CMMC, or other security compliance frameworks relevant to defense/manufacturing. Project management certifications such as PMP, ITIL, or CompTIA Project+. Experience leading or supporting digital transformation initiatives, automation, or modernization projects. Experience managing multi-site IT operations with distributed teams and infrastructure. Physical Requirements: Must be able to lift and carry awkward items weighing up to 50 pounds. Requires intermittent standing, walking, sitting and bending throughout the work day. Must be able to work in a manufacturing environment, to include working in and around machinery, exposure to noise and chemicals, lights/lasers, etc. Must be able to wear appropriate Personal Protection Equipment as required by your position and/or Company policy. Daniel Defense is an EOE AA M/F/Vet/Disability employer and promotes a "Drug Free Workplace". Note: The statements above are intended to describe the general nature and level of work being performed by those assigned to the job. This list is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel in this job. Responsibilities are subject to change at the discretion of the employer and do not establish a contract of employment - Daniel Defense is an at will employer.

Candidate will be required to be ON-SITE - Darien, GA,. Upon successful completion of training, this position will be eligible for limited telework status. Specifics will be determined at that time. The ideal candidate will possess a working knowledge of the ESRI ArcGIS 10.x Desktop software suite and general GIS principles and concepts. The individual should be detail-oriented and highly skilled using the ArcGIS editing tools, and should be familiar with shapefiles, personal/file geodatabases, geodatabase topology and editing in a SDE multi-user database. The candidate should be familiar with querying databases and be able to validate data. The candidate must have the technical agility, focus, flexibility, enthusiasm and vision to complement and enhance the team. The candidate must be able to coordinate, plan, and support simultaneous tasks and GIS projects; query data; prepare and deliver reports to the immediate supervisor and others; use geospatial data in the creation and production of GIS maps and data; and communicate effectively both verbally and in writing. Required qualifications include completion or near completion (in process) four-year college degree in GIS, Geography, or a related field, and proficiency with the ArcGIS 10.x Desktop software suite. Preferred qualifications include experience with creating and editing GIS data, and GIS work experience with a city or county government agency. Pay is commensurate with experience in transportation attribution related activities.

We are excited to add this position to our growing team! LiveOak Fiber employees enjoy 100% company-paid medical, dental, vision benefits, as well as bonus potential. At LiveOak Fiber, you will be part of a team that values your ideas, contributions, and career growth. Our offices are located just minutes from the beautiful Emerald Coast of Florida and the gorgeous Golden Isles of Georgia. The following is an overview of the role and what we are looking for in a successful candidate. Position Overview & PurposeThe Technical Support Representative provides frontline technical assistance to customers by diagnosing service issues, troubleshooting network-related problems, and supporting the provisioning of voice and data services. This role ensures timely resolution of customer concerns, accurate documentation, and coordination with internal teams to deliver an excellent customer experience. Essential Duties & Responsibilities- Troubleshoot and resolve customer technical issues through digital communication channels.- Assist with provisioning of voice and data services and phone number porting.- Process new customer orders and update existing accounts.- Schedule installations, work orders, and trouble calls.- Apply foundational networking principles to diagnose service-related problems.- Work daily tickets using customer service and ticketing systems.- Collaborate with engineering and customer service teams to resolve escalated issues.- Use tools such as Calix Cloud to monitor and troubleshoot customer network performance.- Escalate complex issues when appropriate to ensure timely resolution.- Conduct proactive outreach to address potential service concerns and gather customer feedback. Knowledge, Skills & Abilities- Strong customer service orientation with clear communication skills.- Basic understanding of fiber internet services, networking, and related equipment.- Effective troubleshooting and problem-solving abilities.- Proficiency with customer service platforms, ticketing systems, and diagnostic tools.- Ability to work independently and collaboratively in a team environment.- Detail-oriented with strong organizational and time-management skills. Basic Qualifications & Competencies- Minimum 2 years of technical support experience with networking or telecommunications background.- Experience supporting voice services, provisioning, and updating customer accounts.- Experience scheduling work orders using dispatch or service systems.- Familiarity with billing and provisioning platforms.- Ability to work flexible hours, including occasional nights and weekends.- Strong communication, customer service, and problem-solving skills.- Technical certifications (e.g., Network+, CCNA) are a plus. Preferred Qualifications & Competencies- Associate degree or equivalent experience.- Experience in the telecommunications or ISP industry.- Knowledge of fiber optic technology and related equipment.- Certifications in customer service or technical support. Physical Demands & Working Environment- Walking: up to 40%- Standing: up to 40%- Reaching: up to 10%- Lifting/Bending: up to 10%- Work environment includes both indoor and occasional outdoor tasks.- Ability to lift up to 45 pounds.- Travel: 10%STATEMENTThe qualification requirements, physical demands, and work environment characteristics described in this are representative of those that must be met by an employee to perform the essential duties and responsibilities of this job successfully. This in no way states or implies that the essential duties described are the only responsibilities involved in the position. The employee is required to follow any other instruction and to perform any other duties by any person authorized to give instructions or assignments. This in no way states or implies a contract of employment. LiveOak Fiber reserves the right to modify this job description at their discretion at any time and will notify the employee of the change. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. We are an Equal Opportunity Employer. At LiveOak Fiber, we are committed to creating a diverse environment and are proud to promote inclusiveness in everything we do. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws. LiveOak Fiber is also committed to compliance with the Americans with Disabilities Act (ADA). Our workplace is committed to promoting a safe and healthy environment for all employees. Therefore, we maintain a drug-free workplace policy to ensure the well-being and productivity of our team.

This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support Information Technology Field Operations (ITFO) in Brunswick, GA. The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. Job Duties/Responsibilities: This role will include, but will not be limited to the following responsibilities: Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots Assist in testing, applying, and maintaining server configurations and related security patches Assist in maintaining and checking the health of systems and backups to include restore testing Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets Update tickets following documentation templates and/or guidelines to ensure quality requirements are met Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner Provide inventory support and input to the provided inventory system for the customer Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events Conduct or provide new equipment deployments and/or requested deployment support Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets Analyzes functional business requirements and design specifications for functional activities Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware Required Clearance: Public Trust (#clearable) (#publictrust) Required Qualifications: Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process Associate Degree or equivalent experience 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues General knowledge network products and systems Experience in a rapid paced, time sensitive, high-quality environment Must have excellent team skills and collaboration skills Attention to detail and follow-through Ability to work with minimal supervision Must pass Motor Vehicle Records check as this position is classified as a “Regular Driver” and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements Desired Qualifications: Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks. Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. Ability to apply comprehensive knowledge across key tasks and high impact assignments Experience evaluating system performance results and recommending improvements or optimizations Experience performing IT hardware repairs and installing replacement parts Experience planning and leading technology assignments and projects Prior hands-on experience with the setup, configuration and administration of servers and backups Experience functioning as a technical expert across multiple project assignments ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications Physical and/or Mental Qualifications, if applicable*: Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists. This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs *Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job Our Network Support Technician's earn between $61,600 - $68,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Brunswick, Georgia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

- Prepare and configure PCs for Windows 11 installation, including imaging and software deployment. - Perform hardware upgrades as needed (memory, storage, peripherals). - Migrate user data and ensure application compatibility during the refresh process. - Troubleshoot and resolve technical issues related to Windows 11 installation and performance. - Collaborate with IT teams to maintain deployment schedules and minimize downtime. - Document processes, configurations, and resolutions for future reference. Provide end-user support and training on Windows 11 features and changes. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 2 years proven experience as a PC Tech or desktop support tech - Strong knowledge of Windows operating systems, especially Windows 10 and Windows 11. - Familiarity with imaging tools (e.g., MDT, SCCM) and deployment best practices.

This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support Information Technology Field Operations (ITFO) in Brunswick, GA **.** The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. **Job Duties/Responsibilities:** This role will include, but will not be limited to the following responsibilities: + Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units + Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors + Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots + Assist in testing, applying, and maintaining server configurations and related security patches + Assist in maintaining and checking the health of systems and backups to include restore testing + Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets + Update tickets following documentation templates and/or guidelines to ensure quality requirements are met + Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner + Provide inventory support and input to the provided inventory system for the customer + Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests + Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events + Conduct or provide new equipment deployments and/or requested deployment support + Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets + Analyzes functional business requirements and design specifications for functional activities + Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met + Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems + Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products + Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware **Required Clearance:** Public Trust (#clearable) (#publictrust) **Required Qualifications:** + Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process + Associate Degree or equivalent experience + 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role + Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues + General knowledge network products and systems + Experience in a rapid paced, time sensitive, high-quality environment + Must have excellent team skills and collaboration skills + Attention to detail and follow-through + Ability to work with minimal supervision + Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). + Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails + If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements **Desired Qualifications:** + Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks. + Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. + Ability to apply comprehensive knowledge across key tasks and high impact assignments + Experience evaluating system performance results and recommending improvements or optimizations + Experience performing IT hardware repairs and installing replacement parts + Experience planning and leading technology assignments and projects + Prior hands-on experience with the setup, configuration and administration of servers and backups + Experience functioning as a technical expert across multiple project assignments + ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications Physical and/or Mental Qualifications, if applicable*: + Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists. + This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs _*Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job_ Our Network Support Technician's earn between $61,600 - $68,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. **Joining our team comes with amazing perks and benefits:** + Medical/Dental/Vision coverage + 401(k) plan + Tuition reimbursement program + Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) + Paid Parental Leave + Paid Caregiver Leave + Additional sick leave beyond what state and local law require may be available but is unprotected + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness/accident hospital indemnity/group legal + Employee Assistance Programs (EAP) + Extensive employee wellness programs + Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone **Weekly Hours:** 40 **Time Type:** Regular **Location:** Brunswick, Georgia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

Job Description: Assists with adult client one on one enrolled in a day program with daily life, social and academic skills and/or behavior management training. Observes and monitors client's behavior and charts observations and incidents. Serves as role model and provides emotional support and feedback to client and their support system. Job Schedule: Will work up to 29 hours/week. Competencies: Ability to observe and monitor program participants' behavior; ability to train program participants in routine daily living skills; ability to work flexible hours; ability to participate in supportive guidance. Must be proficient with computers. Required Minimum Qualifications: High school diploma or equivalent and six months social services experience. Valid driver's license. Must be at least 21 years of age with three years driving experience (per policy) to provide transportation. Experience with developmentally delayed population preferred. Additional Notes: Due to the volume of applications received, we are unable to provide information on application status by phone or email. All qualified applicants will be considered but may not necessarily receive and interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified. UBH is a tobacco-free campus.

**Let's Connect APPLY TODAY To Schedule Your On Site Interview!** **Text "Goodyear" to 66866 to connect with a recruiter!** Join the esteemed Goodyear Truck Care Center, a renowned "on-highway" establishment dedicated to providing premier mechanical and tire services to the commercial trucking industry. **Learn about our culture!** **Click Here to Hear from our Associates!** **About the Role: What will you do?** + **Technical Expertise:** Execute proficient light mechanical duties on commercial highway trucks and trailers, covering areas such as electrical wiring and lighting, alignment, exhaust systems, brakes and air systems, driveline and suspension, air conditioning, engine cooling and radiators, and fuel systems + **On-Call Service:** Be prepared to perform on-call services as required + **Inventory Management:** Assist in stocking tires and maintaining well-organized storage areas. + **Service Excellence:** Uphold our commitment to "Service Excellence - Always", striving to meet the service objectives of the location and the expectations of our customers + **Physical Tasks:** Engage in various manual tasks that may involve light to heavy lifting, including handling commercial tires and wheels, with periods of standing, bending, and squatting **Basic Requirements** + One year of previous commercial truck service experience + Must have a valid driver's license for the type of vehicle required for the position and be able to meet commercial driver qualification requirements + Must be at least 21 years of age + Candidates must be legally authorized to work in the U.S. **Benefits At-a Glance:** + Comprehensive benefits package: Medical, Prescription drug, Vision, Dental, Wellness Program, Life insurance, 401(k) with company matching, Paid vacation/Sick Pay and holidays, Tuition Reimbursement & Employee Discounts and Safe work environment + On-going Training and further career advancement opportunities **About Us:** ** ** We are a service and retreading market leader with over 200 Commercial Tire Centers and Truck Care Centers located across the United States. We have the unique ability to service the largest nationwide commercial fleets while also providing friendly hometown service to regional and local fleets. Our mission statement is 'SERVICE EXCELLENCE - ALWAYS'. Goodyear Commercial Tire & Service Centers (CTSC) are owned by Goodyear - which makes them uniquely qualified to offer you trusted tires, reliable services and powerful management tools to help you lower your operating costs. It's all part of Goodyear's Total Solution for commercial and off-the-road fleets. \#veteran #army #marine #navy #airforce #coastguard #nationalguard #womensupportingwomen #femcanicgarage #nowhiring #applytoday #instajob #womeninautomotive #community #autorepair #mechaniclife #carmaintenance #autojobs #automotivecareers #womentrades #diversityintech #skilledtrades #futureofwork GOODYEAR IS AN EQUAL OPPORTUNITY EMPLOYER Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Click here for more information about Equal Opportunity laws and here for related information. See Goodyear's EEO & Affirmative Action Policy Affirmation here.