Information technology professional jobs in Rapid City, SD

About Us Brink Constructors, Inc. is an electrical contractor with over 75 years of experience in high-voltage transmission line and substation erection. With a long and industrious history, our experienced team continues to help power the nation now and into the future. At Brink, our success stems from the skilled personnel that we employ and the philosophy we instill to follow and uphold our core fundamental ideals including Safety First. Becoming a member of the Brink team is more than "just a job" or satisfactory employment-at Brink, we build careers, and we invest in the future of our people. Bring your skills to light and power your future with our team. About this Role At Brink Constructors, Inc., the IT Service Desk Technician I provides exceptional customer service to end users. This position will use troubleshooting techniques for various computer and software related issues. The IT Service Desk Technician will communicate issues and solutions to the IT Manager and provide timely assistance to all employees. Pay: This is an non-exempt/hourly position. The pay range is $18-$25/hour. Pay may vary depending on your skills and experience. Location/Travel Requirements: This position on-site and located at our Rapid City, SD office. Occasional travel to other Brink offices. Need to be available for overnight travel as business warrants. What You'll Do * Provide end-user support for pc and mobile devices (in-person, remote support session, Teams call, etc.) * Perform mobile device upgrade or laptop upgrade * Image new or refreshed workstations using SCCM * Assist with new employee creation process and onboarding * Provide training to field employees and office employees for new software rollout * Provide troubleshooting and support for software related issues * Maintain and aide with jobsite tablets * Assist the IT Team with department and company projects as needed * Various other duties as needed What You'll Bring Preferred: * Proficient with Microsoft Office suite and able to troubleshoot * Proficient with Microsoft Windows 10 and able to troubleshoot * Driving record: Will require a clean driving record Physical Requirements: * Be able to lift, up to 50 pounds, endure long periods of standing, kneeling, and squatting. * Need to be able to deal with wide variations in temperature. Hours & Conditions * Need to be available for full time hours, which can vary from day to day. * Average hours will range from 40 hours per week. Pre-Screen: Upon offer, employees will be required to complete and pass a pre-employment drug screen, background, and MVR check. What You'll Get Benefits * 401(k) with company match (traditional & roth available) * Paid Holidays and PTO * Parental Leave * Medical, Dental, Vision * Additional Voluntary benefits available * Employee Discounts * Company paid: * Health Plan (HDHP 5,000 -other plan options available for cost) * Long Term Disability * 1X Base Salary life Insurance * Employee Assistance Program Brink Constructors, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States. Brink Constructors, Inc. participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Brink Constructors, Inc. will only use E-Verify once you have accepted a job offer and completed the Form I-9. #BRINKHP Equal Opportunity Employer All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.

Job Description Provide IT Infrastructure support to plant employees and resources. Gather client and problem information, troubleshoot and resolve when possible, or escalate quickly and accurately when appropriate. . Responsibilities: Provide operational support and maximum uptime for plant related WINTEL & LINUX client Desktops, Handheld, Laptops, Process PC's, NetPC's, and Servers (File/Print, Process, SQL, WTS) including associated OS(NT, W2K, XP, VISTA. WIN7) and software . Assist with large project to reset all IT devised IP Address. Printer support for Laserjet and Label (Zebra, Datamax, Other) printers, Make use of technical skills, knowledge database to resolve problems and escalate problems appropriately . Assist in the creation/maintenance of documentation. Assists end users in resolving hardware and software issues by fielding telephone calls, email communication, help desk tickets, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Applicant must have experience supporting Outlook, Windows, Word, Excel and other desktop applications. Works under immediate supervision. $22-$28/HR Powered by JazzHR Wsfd86y0Cn

Job Details Experienced LinkTech Services - Rapid City, SD Full Time Not Specified DayDescription Responsibilities Manage and resolve escalated tickets from Tier 1 within SLA timelines. Perform onsite and remote network administration tasks. Maintain and troubleshoot MSP management systems (ConnectWise, NinjaOne, ITGlue). Provide technical support for operating systems, applications and hardware issues. Document solutions and create/update knowledge base articles to reduce further escalations. Assist in implementing technology solutions, including VoIP, video conferencing and security tools. Train Tier 1 staff and other stakeholders on technical processes. Perform light scripting and automation for routine tasks. Communicate clearly with clients of various businesses through phone, email, chat and in-person; maintain an empathetic approach. Qualifications Minimum 3 years of experience in a similar role Excellent problem solving and critical thinking skills Highly Organized and Self-Motivated Sense of urgency Detail-oriented Ability to work in a fast-paced environment Possess excellent interpersonal and customer service skills Strong written and verbal communication skills Benefits for full-time Associates: Health / dental / vision / life 401k plan with 3% match after one year of employment Company-wide discounts on hotel rooms and restaurants We offer daily pay to all Associates through ZayZoon!!! An equal-opportunity employer

Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities. Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement. This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization. This is a remote position Essential Duties and Responsibilities: - Manage the intake process, risk assessment, and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues; coordinate multi-team resolution. - Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001). - Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams. - Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience. - Build and maintain strong relationships with SMEs and internal stakeholders. Job-Specific Essential Duties and Responsibilities: - Manage the intake process, risk assessment and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams. - Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001). - Maintain software documentation, SOP's, and audit readiness materials. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues. - Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience. - Build and maintain strong relationships with SME's and internal stakeholders. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience. - 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles. - Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems). - Familiarity with software lifecycle management, configuration management, and Application Portfolio management. - Strong understanding of IT risk, compliance, and governance frameworks. - Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment. - Excellent communication, problem-solving, and facilitation skills. - Technical and Analytical Acumen - Process and Continuous Improvement - Risk Management and Compliance - Collaboration and Influence - Vendor and Stakeholder Engagement - Strategic Problem Solving Preferred Skills and Qualifications: - Experience managing or contributing to software asset management (SAM) or governance programs. - Hands-on experience with ITSM or ITIL-based service delivery processes. - Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools. - Certifications such as ITIL, GRC, or PMP are a plus. #techjobs #VeteransPage EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 130,000.00 Maximum Salary $ 165,000.00

Technology/Information Support Technician Additional Information: Show/Hide Job Description Fremont County School District 21 Information Support Technician Purpose Statement This role is responsible for Infinite Campus management, end-user support, as well as data analysis to enhance data-driven decision-making. The Information Support Technician also identifies process improvements, provides professional development for end users, works cooperatively with the Database Systems to integrate data among disparate systems, manages user access rights, and ensures the accuracy of student information data in Fremont County School District #21. This job reports to the Technology Director. Essential Functions: * Pull and organize data from a variety of sources, identifying and analyzing interpreting trends and patterns in complex data sets providing ongoing reports to a variety of departments and schools. This work must be accurate and timely, while reflective of the changing needs of State Reporting, include historical data, and provide staff with ad hoc reports. * Import, clean, validate, analyze and model current and historical data, presenting the data in charts, graphs, and tables, etc. for grants, State Reports, etc. Export data for assessment rosters, and ad-hoc reports, disaggregating data for a variety of reporting purposes. This includes anticipating staff and departmental needs for data, as well as the changing reporting needs of the State. Provide Tier ½ technical support to District employees as a primary contact for Infinite Campus, along with Master Scheduling, Gradebook, Special Education, Student Services, Academic and Career Planning, and secondary and tertiary products. * Develop technical and end-user documentation that is clear, concise, and professionally presented. * Evaluate requests for enhancements and modifications, explore alternatives, and make recommendations. * Monitor processes and best practices with a commitment to quality, efficiency, and stakeholder satisfaction. * Provide Infinite Campus professional development/training, or coordinate such professional development/training with Campus Support Center(s). * Report directly to the Technology Director and/or Superintendent any matters involving potential breaches of data security. Secondary Functions: * Provide Tier 2/3 technical support to other members of the I.T. staff, as well as Campus Coaches. * Support the policies and procedures which are designed to protect databases and data files from unauthorized or accidental duplication, modification, or destruction. This includes disaster recover. * Provide support for regular upgrades, maintenance, and monitoring of the Student database. This also includes the management of scheduled backups and verification of data integrity within the backups. * Create and maintain staff user accounts, as well as related security/access rights within the student database, refining and implementing the current data security plan according to established protocols (Database Administrator). * Support the development and maintenance of the District's annual beginning of the year (i.e. online registration, courses, grades, calendars, fees, picture imports, etc.); end of the year activities (i.e. student records, management of fees, food services, etc.). This also includes all activities related to Summer School. * Support the local, state and national data collection and reporting for student information, as well as ensure data integrity and accuracy by enforcing District procedures as they relate to data collection, retention and reporting. Additional Functions: * Partner with all employees of the District to ensure open communication and develop a sense of trust. * Maintain personal and professional technology skills, as well as keep current with industry trends. * Be proactive within the I.T. Department with regards to process improvement and effectiveness. * Maintain a positive and professional image of the District at all times. Job Requirements: * Qualified candidates will have a post-secondary degree in information or computer science or related field; equivalent years of work experience; or a combination of training, and previous work experience. * A minimum of two years previous work experience in a similarly situated position, in a similarly sized district; or a combination of experience of experience and district size/complexity. * Demonstrated expertise in Infinite Campus. * Ability to think logically and systemically with a Districtwide perspective. * Organizational and leadership skills that transcend the scope of data and data analysis. * Technical expertise regarding data models, database design, and data mining. * Strong analytical skills with the ability to collect, organize, and analyze, and disseminate significant amounts of information with attention to detail and accuracy. * Knowledge of statistics and experience using statistical packages for analyzing large datasets preferred. * Understand educational data conventions and how the elements of data connect at a district and state level. * Knowledge of disparate and opposing data systems and how they interface with Campus. Demonstrated experience with queries, report writing and presentation of analysis. * Demonstrated knowledge and previous field experience providing end-user support * Demonstrated knowledge of documentation and records management. * Strong written and verbal communication skills. * Exceptional organizational skills, detail oriented and self-motivated. * Demonstrated ability to work with confidential and time sensitive matters. * Valid driver's license, along with proof of current insurance coverage. Skills, Knowledge and Abilities SKILLS are required to perform multiple, highly complex, technical tasks with a need to routinely upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: operating standard office equipment including utilizing pertinent software applications; planning and managing projects and programs; overseeing program financial activities; developing effective working relationships; preparing and maintaining accurate records; and administering personnel policies and procedures. KNOWLEDGE is required to perform advanced math; review and interpret highly technical information, write technical materials, and/or speak persuasively to implement desired actions; and analyze situations to define issues and draw conclusions. Specific Knowledge based competencies required to satisfactorily perform the functions of the job include: library practices, terminology and procedures; age appropriate literature; computer and Internet operations; concepts of grammar and punctuation; current and emerging technology; an. ABILITY is required to schedule a number of activities, meetings, and/or events; often gather, collate, and/or classify data; and consider a variety of factors when using equipment. Flexibility is required to independently work with others in a wide variety of circumstances; analyze data utilizing defined but different processes; and operate equipment using a variety of processes. Ability is also required to work with a significant diversity of individuals and/or groups; work with data of varied types and/or purposes; and utilize a variety of types of job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data frequently requires independent interpretation of guidelines; and problem solving with equipment is significant. Specific Ability based competencies required to satisfactorily perform the functions of the job include: establishing and maintaining effective working relationships; meeting deadlines and schedules; setting priorities; working with multiple projects, frequent interruptions, and changing work priorities; working with detailed information/data and maintaining accurate records; maintaining confidentiality; and facilitating communication between persons with frequently divergent positions. Other Functions: * Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit. Responsibility Responsibilities include: working independently under broad organizational guidelines to achieve unit objectives; managing a department; Utilization of significant resources from other work units is routinely required to perform the job's functions. There is a continual opportunity to significantly impact the organization's services. Work Environment The usual and customary methods of performing the jobs functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling some stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. Generally the job requires 70% sitting, 20% walking, and 10% standing. This job performed in a generally clean and healthy environment. Experience: Job related experience within a specialized field is required. Education: Post-secondary degree in information or computer science or related field; equivalent years of work experience; or a combination of training, and previous work experience. Required Testing None specified Certificates and Licenses None specified Continuing Educ. / Training None specified Clearances Criminal Background Clearance Drug Test FLSA Status Non-Exempt Approval Date Salary Grade Title IX Coordinator Title*: Human Resource Address: 90 Ethete Rd, Fort Washakie, WY 82514 Telephone Number: ************ Email: Section 504/ADA Coordinator Title*: Principal Address: 90 Ethete Rd, Fort Washakie, WY 82514 Telephone Number: ************ Email: Civil Rights Compliance Coordinator Title*: Superintendent Address: 90 Ethete Rd, Fort Washakie, WY 82514 Telephone Number: ************ Email: *OCR recognizes that including a person's name may result in an overly burdensome requirement to republish the notice if a person leaves the coordinator position. It is acceptable for a school district to identify its coordinator only through a position title. Attachment(s): * Information Support Technician.pdf

We are a fast-growing power electronics manufacturer that is looking for self-motivated and knowledgeable IT Support Technician. We have 154 employees and pride ourselves on making an environment that is enjoyable and personal. We provide a social hour for our employees every Friday and we also put on other employee events throughout the year. DUTIES: Set up PCs, workstations, tablets and other similar devices along with peripheral devices. Respond to ticket requests for assistance with issues reported by organization personal. Ensure software and firmware are kept up-to-date with approved features, quality and security updates. Periodically perform maintenance on company devices. Provide guidance to personnel on how to operate new software and equipment. Maintain records of issues and resolution including follow-up. Ensure on-hand inventory of equipment and software is maintained and submit purchase order requests as needed. Expand and maintain physical infrastructure including running cable, installing various fixtures, and other tasks adjacent to IT systems. QUALIFICATIONS: Demonstrate experience supporting IT software and hardware. Excellent diagnostic and problem-solving skills. Outstanding customer service and communication skills. Solid understanding of various computer systems and networks and the ability to quickly learn new ones. Working knowledge of network security and data protection techniques. Ability to lift 40 lbs. and occasionally work in difficult to reach spaces. PREFERENCES: Experience working within a Windows-based environment. Familiarity with Linux and various command line operations. Existing work within an issue tracking/ticketing system. Comfortable working in a fast-growing company. PAY: $18/hour DOE WHO WE ARE: Phase Technologies is a power electronics manufacturer located in Rapid City, South Dakota. Founded in 1999, Phase Technologies developed the world's first digital phase converter, called the Phase Perfect Digital Phase Converter. This was the first major advancement of phase conversion technology in decades. The company expanded the technology into variable frequency drives (VFDs) in the irrigation, water pumping, HVAC, and oil & gas industries. Specializing in VFDs with Active Front End technology, Phase Technologies produces the only low harmonic, fully regenerative, phase-converting VFD that complies with IEEE 519, the international standard for allowable harmonic levels on utility mains. The company has an extensive product line-up of low harmonic, fully regenerative drives in both three-phase and phase-converting models.

Job Description Hooton Tech LLC is hiring for an IT Technician II This position is full time, hourly. Starting Range $25-$40/hour DOE. Responsibilities: 1. Maintenance and support of our business IT clients. This includes support of end user desktop/laptops, servers, printers, network equipment, VoIP systems, cloud services, and other IT related equipment. 2. Answer calls from our customers and participate in an on-call rotation for after hours and outage support. 3. Troubleshoot, repair, and maintain residential user computers. 4. Support, troubleshooting, and maintenance of existing security camera systems. 5. Assist in the Installation of camera and cabling systems. 6. Additional duties as needed by the company. This position is based in Lyman, WY, but may be partially worked remotely if located in Southern Wyoming. Travel to customer sites in the region will be required as needed, with overnight travel as a possibility. Travel may be up to 30% of time pending project need. Benefits: Benefits include PTO, Medical, dental, vision insurance, 401K, paid holidays. Qualifications and Requirements 1. Must be at least 21 years old 2. Must have a valid Driver's License and clean driving record. 3. Must have High School Diploma or Equivalent. 4. Must be able to pass both pre-employment and random drug tests. 5. 3-5 years relevant experience in the IT industry. 6. Must have advanced computer skills and knowledge. 7. Experience in Server, computer, network, and printer hardware required. 8. Experience in Cloud Services such as M365, Azure, D365, Google Workspace, Etc. Required. 9. CompTIA A+ certification or industry equivalent certification required. 10. Other Associate or Professional Level IT Certifications Preferred. Applicants must be able to pass preemployment drug test and background check Job Posted by ApplicantPro

Senior IT Systems Administrator (AV/ VTC) Department: US Air Force Type: Full Time Minimum Experience: Experienced Security Clearance Level: TS/ SCI Military Veterans and individuals with disabilities are encouraged to apply! The Green Technology Group, LLC (TGTG) is seeking a talented & experienced VTC Administrator Job Description Essential Duties & Responsibilities Responsibilities: Administer secure systems including NIPRNET, SIPRNET, JWICS, SAP, and SACCS-SDT Provide end-to-end Video Teleconference (VTC) and Audio/Visual (A/V) support for 9 suites Perform network and system troubleshooting, patching, imaging, backups, and security updates Serve as the Cybersecurity Liaison (CSL), ensuring system certifications (ATO) are current Support COMSEC operations: keying, inventory, and crypto equipment maintenance Maintain documentation and submit Weekly Activity Reports (WARs) Train end users on systems and maintain IT support readiness during contingency operations Respond to after-hours/emergency IT requirements during exercises or heightened alert statuses Required Skills & Experience Active Top Secret/SCI clearance (must be U.S. citizen) Eligible for SAP indoctrination and polygraph Minimum 5 years of experience supporting classified IT/VTC systems Compliant with DoD 8570.01-M (e.g., CISSP, Security+, or equivalent) Hands-on experience with VTC hardware/software (Cisco, Polycom, Extron, Crestron) Proficient in Active Directory, TCP/IP, DNS, client/server systems Experience in SCIF or high-security DoD/intelligence environments Years of Professional Experience: 5+ years of experience Must be able to pass a background check TGTG is an equal opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. Revised - 5/22/2025 TGTG is an equal-opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state, or local law. Powered by JazzHR wCCMN6Siym

Job Details DemKota Ranch Beef - Aberdeen, SDDescription Information Technology Generalist Reports To: IT Manager The IT Generalist is responsible for supporting and maintaining the company's IT infrastructure, including hardware, software, and networking systems. This hands-on role manages the IT help desk and ensures system uptime, end-user support, and the implementation of IT best practices across office and production environments. Essential Duties and Responsibilities: Manage IT help desk operations, ensuring timely resolution of user issues and strong customer service Install and configure operating systems, software releases, and system upgrades Evaluate and apply patches and fixes; resolve software-related issues Support end-user needs including troubleshooting, account maintenance, and training Monitor and analyze system performance, including network and disk utilization Configure fault-tolerant systems and proactive monitoring to maximize uptime Perform IT inventory assessments, documentation, and procedural updates Conduct hardware and software evaluations to support business goals Participate in team initiatives to automate tasks and streamline IT processes Install and terminate cabling and fiber as needed for IT infrastructure Communicate clearly and effectively with coworkers and management Maintain professionalism and a positive attitude in all interactions Perform additional tasks as assigned by the I.T. Manager or senior IT leadership Work outside normal production hours as required for system maintenance or implementations Qualifications Desired Skills and Experience: BA/BS in Computer Science, Information Systems, or equivalent work experience 4+ years of experience with Microsoft Windows administration in environments supporting 40+ users 3+ years of experience in Windows Server environments (2003/2008/2012/2016) Experience with Active Directory and Group Policies (software deployment, security, login/logout scripts) 2+ years of experience operating and managing Windows Server Infrastructure Knowledge of virtualization technologies (e.g., VMware, Hyper-V) Practical exposure to storage and data management solutions, Intel-based servers, NAS technologies Familiarity with remote user support via VPN Strong troubleshooting and technical problem-solving abilities Excellent customer service skills Clear written and verbal communication skills Ability to collaborate with cross-functional teams Willingness to take initiative and support projects outside core responsibilities Work Environment and Physical Requirements: Office Setting / Food Production Setting / Warehouse Setting Must comply with all safety policies, including the use of PPE where required Applicants may be subject to pre-employment and random drug testing Ability to lift up to 50 lbs. Sit, stand, walk, bend, twist, reach, lift, and grasp as needed May be required to work in office, food production, or warehouse environments May be required to sit, stand, or walk for extended periods

The Internal IT Technician is responsible for providing technical support, maintaining internal IT systems, and assisting with infrastructure and security initiatives. This role requires hands-on experience with hardware, software, and network troubleshooting, as well as a working knowledge of compliance frameworks such as SOC 2. Responsibilities and Duties: Provide technical support to internal users across hardware, software, and network issues. Install, configure, and maintain desktops, laptops, printers, and mobile devices. Support Microsoft 365 administration, including user setup, license management, and troubleshooting. Assist with network and server maintenance, including patching, monitoring, and backups. Maintain IT asset inventory and ensure accurate documentation of systems and configurations. Participate in internal audits and support SOC 2 compliance efforts by following and documenting IT policies and procedures. Identify and escalate security risks or non-compliant practices. Collaborate with the IT Manager on projects such as system upgrades, migrations, and new technology rollouts. Qualifications: Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 2+ years of experience in an IT support or technician role. Familiarity with SOC 2 compliance requirements and IT security best practices. Proficiency with Windows OS, Microsoft 365, and basic networking concepts. Strong troubleshooting, communication, and documentation skills. Preferred Skills: Experience with endpoint management tools. Exposure to cloud platforms (Azure, AWS). Understanding of Information Technology Infrastructure. Compensation and Benefits: This position offers competitive pay and an attractive benefits package including medical, dental, vision, life, disability insurance, 401(k), and more. About Vantage Point Solutions Vantage Point Solutions was founded in 2002 by a team who believed in putting people - both employees and clients - first. VPS is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries. The entire team is driven by a commitment to client satisfaction. We work hard to foster a culture of teamwork, respect, and commitment (with a good mix of camaraderie and fun, too). EEO Vantage Point Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status.”

Job Description IT Administrator COMPANY PROFILE: Progressive and innovative our client uses some of the top advanced techniques to complete their customer's projects. They strive to exceed the customer's expectations while maintaining budget, they have worked on hundreds of different projects and have seen a lot of growth from their success. They are now seeking to add an IT Administrator to their team. WHAT THE COMPANY OFFERS YOU · $55,000 - $70,000 · Bonus Potential - up to $8,000 · Profit Sharing · Extensive Benefits Package including paid single health insurance. · 401k with 3% match. · New Facility · PTO, Paid Holidays · Fast-Paced Work Environment · Ability to learn and broaden your IT skills, working on different project daily. THE ROLE YOU WILL PLAY: · Report to the Director of IT and CEO. · Collect & publish real-time information. · Trend & analyze data in real time or historical mode, using easy to configure displays. · Technical & system administrative needs for the infrastructure. COMMUNITY Sioux Falls, SD area Located in the Heart of America, Sioux Falls is in the center of everything. They are a community with a welcoming atmosphere, convenience, big city entertainment, and small-town attention. Offering a great balance of hometown values and cutting-edge technology. Conveniently located at the junction of I-90 and I-29, and near most of the major Midwestern cities. Commuting within the city is only about 15-20 minutes anywhere you want to go. Sioux Falls Regional Airport is served by several major airlines and offers connections to over 200 domestic cities. You will never find yourself bored here, there is literally tons to do, more than 650 restaurants, excellent shopping, and year-round attractions and events. Affordable cost of living, your dollar stretches farther here in accommodations, food, entertainment, shopping and special events all cost less. Here the city mixes a cosmopolitan atmosphere with a fun and friendly sense of community. Friendly people, clean air and water, low unemployment and a stable economy all make Sioux Falls a great place to live. BACKGROUND PROFILE · 2+ years of IT experience. · Possess excellent customer service and problem solving skills. · Bachelor's Degree preferred. · Project Management experience with Networking preferred · Knowledge of domain and security software design. · Remote Monitoring Software experience. Contact Craig Libis today for more detail (605) 428-6150 or email a confidential copy of your resume to craig@ercjobs.com! TO SEE MORE OPPORTUNITIES LIKE THIS ONE GO TO www. ercjobs.com! Executive Recruiting Consultants, Inc. specializes in the recruiting and placement of individuals in Accounting, Engineering, Manufacturing, Finance, Banking, Human Resource, Sales and Marketing, Agriculture, Food, Medical and Sales. Our ERC recruiters and search consultants have devoted tremendous time and resources to develop deep connections with candidates. We have the industry insight needed to bring qualified candidates in the timeframe you need to fill for your search request. At ERC, we build long-lasting relationships by partnering with our clients. We invest the time to understand our clients' business, culture, and current business issues. This knowledge, combined with our own professional experience, allows us to consistently provide top-notch talent to our clients. Recruit all levels of professional candidates: Whether you are actively seeking new career opportunities or just want to evaluate developments in the marketplace, ERC provides a confidential, effective resource to help you manage your career. Our ongoing relationships with the region's top organizations allow us to provide you with an efficient match of your skills and personality with the appropriate client, saving you time and effort in your search. If you, as a client, or as a candidate, are searching for a firm that truly understands the business of food manufacturing and engineering, a firm that is honest, and a firm that is passionate about excellent customer service and satisfaction, check out Executive Recruiting Consultants!

Marco Technologies is seeking a highly motivated and experienced Managed IT & Security Sales Consultant to join our growing team. This role is ideal for a consultative sales professional with deep knowledge of Managed IT Services, Cyber Security, and Digital Transformation. The ideal candidate will be skilled in assessment-led selling, capable of leading strategic conversations with clients, and passionate about helping organizations leverage technology to drive business outcomes. ESSENTIAL FUNCTIONS: Drive new business opportunities in Managed IT and Cyber Security solutions. Lead assessment-led sales engagements, identifying client needs through discovery and risk analysis. Articulate the value of digital transformation, AI, and automation in solving business challenges. Collaborate with internal technical teams to design and present tailored solutions. Build and maintain strong relationships with key decision-makers, acting as a trusted advisor throughout the sales cycle. Conduct effective sales presentations and product demonstrations to communicate solution value. Conduct market analysis to identify emerging trends, competitor activity, and new business opportunities. Develop and execute lead generation strategies to identify and engage prospective clients. Participate in project management calls to ensure alignment between sold solutions and customer expectations. Maintain full awareness of vendor programs, manufacturer offerings, and industry trends. Develop and maintain in-depth knowledge of company products, services, and sales processes. Manage the full CRM lifecycle, from opportunity intake and documentation to proposal development and KPI tracking. QUALIFICATIONS: Associates degree in sales/marketing program and 3 years of experience in Managed Services and Cyber Security sales, with a proven track record of success. Strong understanding of IT infrastructure, cloud services, security frameworks, and/or digital transformation strategies. Demonstrated ability to lead strategic conversations with C-level executives. Experience with assessment tools, solution mapping, and consultative selling methodologies. Excellent communication, presentation, and negotiation skills. Self-starter with a results-driven mindset and a passion for technology. Pay Range: $45,000 - $75,000 plus commission opportunity The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************

Full-time Description We are excited to announce an opening for a dedicated Information Technology Specialist I to join our dynamic technology team. If you are passionate about technology and eager to develop your IT skills in a supportive environment, we look forward to your application! This position can be located in either Sioux Falls or Sioux City. Job Purpose The IT Specialist I is a member of our IT Service Desk working in our Sioux Falls office and will be responsible for providing remote and on-site support of client's computers, servers, and network infrastructure. The IT Specialist will work to support and assist our clients' users and various IT systems and devices. As a member of our Service Desk team, they will provide a high-level of customer service in their daily interactions with customers through verbal, written, and in-person communication. They will respond to any and all inbound client service requests in a timely and professional manner. Compensation, Benefits & Perks Base Pay: $40,000 - $50,000/ year Consistent Monday-Friday, 8a-5p schedule with occasional on-call Medical, Dental, & Vision Insurance Options 401K with Company Match 9 Paid Holidays plus 2 weeks of PTO upon hire Opportunities for Continued Education Support of a Well Established & Trusted Company Job Tasks Log and process service requests from customers via telephone and online ticketing system. Diagnose, troubleshoot, and resolve basic issues with client computers, servers, devices, peripherals, and networking equipment - both remotely (from the Sioux Falls office) and on-site at client's facilities. Install and configure hardware components and software applications. Perform routine hardware and software maintenance on client computers, servers, and network infrastructure. Ensure that customer needs are being met through timely follow-through and provide a high-quality of customer experience through a professional demeanor. Ensure accurate and timely reporting and documentation of services and time spent servicing customers. Collaborate with other team members to help identify, develop, and document processes, procedures, and work instructions. Desired Traits 1 year+ of end-user support experience in a technology related field, providing support of client's hardware, software, workstations, servers, and network infrastructure. Knowledge and experience supporting Microsoft Windows operating systems, Microsoft Office Suite & Microsoft 365, computer hardware components. Familiarity with networking protocols and technologies such as switches, routers, firewalls, and wireless access points. Experience working with ticket management and remote monitoring and management tools. Strong collaboration skills and the ability to work closely with team members on projects, problem-solving, and day-to-day operations. Self-motivated and able to operate independently, while balancing multiple projects, priorities, and meeting client deadlines. Strong written and verbal communication skills, and the ability to interact, instruct, and support end-users with varying levels of technical experience. Training Orientation will be provided by upon hire. On-going professional training (in-house, webinars and applicable off-site 3rd party training / technology conferences) will be provided by Catalyst IT. Catalyst IT does request you to provide self-directed training through reading, research, webinars and any other applicable media. Requirements Pre-Employment Background Check Active Drivers License with auto insurance coverage or the ability to obtain insurance coverage Areas of knowledge should include computer technical support, Microsoft workstation environments including Windows 7, 8, 10 and Office applications, Microsoft server environments (Active Directory, Terminal Services), Cloud experience - Office 365, Email - Office 365, Google, Email server environments, Networking (including routers, firewalls, VPNs, wireless), Anti-virus, Anti-SPAM and Anti-Spyware, Backup Solutions, Virtual Machine environments (VMWare) Salary Description $40,000 - $50,000/ YR

Job Description As an IT Intern, you will support the Help Desk Team by assisting with various tasks related to hardware assembly, delivery, and support, as well as aiding in workstation setup and providing assistance during new hire orientations and training sessions. In addition, our FIRST Values apply to all teammates without exception. FIRST Values Family - We support, trust, and respect each other, our customers, and our shareholders. Independence & Innovation - We embrace change as it is vital to our success. Relationships - We build relationships that are based on strong character, mutual loyalty, trust, and respect. Stewardship - We take care of ourselves so we can take care of others. Teamwork - We help each other grow and succeed. Who we are: The First National Bank in Sioux Falls began its long-term commitment to the Sioux Falls area in 1885. The oldest bank in Sioux Falls owes its longevity to a combination of service, stability, innovation, and family involvement. Over the past 140 years, The First National Bank in Sioux Falls has worked diligently to promote the growth and vitality of our city and the surrounding area. The Bank strives to continually be recognized as a community leader by reinvesting financial resources back into the communities it serves and encouraging active employee involvement in community volunteer organizations. The First National Bank Way, which is a blend of our Mission Statement and FIRST Values, serves as the foundation of our culture. It is a gift that has been passed down to us and is the legacy that we will protect and preserve. Nothing is more important to us - it is the cornerstone of our success. Our culture is driven by integrity, service, and strong values; nothing has shaped it more than our FIRST Values. Our FIRST Values are not just words; they are truly felt by our employees, customers, shareholders, and communities. They tell us who we are as a business and guide our behaviors and decisions as we move forward and build successful relationships. Although banking has evolved over the years, our mission and values have not and will not change. What will you do: Accountabilities Build Computers Assemble computers according to the build procedure and guidance provided by the Help Desk Team. Deliver computers as directed, ensuring a smooth transition and assisting with setup as necessary. Follow company procedures for disposing of outdated equipment. Store all hardware in safe and secure locations according to company procedures. Printer Troubleshooting Provide first-response troubleshooting steps for printer issues under the direction of the Help Desk Team. Confirm or identify the cause of printer issues and implement basic troubleshooting steps as instructed. Deliver toner cartridges and other printer supplies as needed. Relocating Workstations Assist in moving teammates to new workstations under the guidance of the Help Desk Team. Set up teammate workstations in a clean and organized manner. Provide basic troubleshooting to resolve any setup issues that may arise. Training and New Hire Orientation Attend new hire orientation presentations and assist new teammates in setting up computers and/or phones. Assist the Help Desk Team with training sessions, educating teammates on recent changes and ensuring their understanding and adherence to updated procedures. Professional Development Actively engage in professional development opportunities to enhance your skills and contribute to your overall growth. Collaborate with your supervisor to set clear learning objectives for the internship, aligning them with your career goals. Regularly review and discuss progress to ensure your experience is tailored to your development needs. Qualifications: Current enrollment in an associate's or bachelor's degree program in computer science or a related field is preferred. Skills and Abilities: Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to work independently with supervision. Goal-oriented and self-motivated. Ability to maintain positive rapport with a wide range of individuals. Ability to accept direction and adapt to changing priorities to meet the needs of the organization. What's in it for you? With a paid internship at The First National Bank in Sioux Falls, you'll gain valuable insights from one of the community's oldest financial institutions. The internship program at First National Bank is designed to offer students hands-on experience across various areas in the banking industry. Interns work on real projects, serve our customers, and help solve problems. Our goal is to provide interns with experiences that contribute to their professional growth. Enhance your resume, build meaningful connections in the industry, and enjoy a rewarding learning experience with the longest-operating community bank in the area.

The IT support professional makes sure the company's computer software and hardware remains functional and accessible for all employees. Duties/Responsibilities: Resolving IT support requests from employees. Answering employee questions regarding computer systems. Gathering and analyzing data to diagnose problems with computer systems. Changing configurations, settings and permissions to fix computer issues. Generating sign ins for new hires during the onboarding process. Installing new software and hardware drivers and updating existing ones as needed. Updating employees on the status of their service requests. Logging all service requests and updating tickets as needed. Troubleshooting and resolving issues related to computers, printers, and other hardware devices. Troubleshooting a wide range of network and hardware issues including but not limited to HHR terminals. Windows OS support and configuration. Supporting PC and laptop hardware. Other duties as assigned. Required Skills/Abilities: High-level knowledge of commonly used software, hardware and applications. Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language. Demonstrated written communication skills to create useful support logs. Analytical and problem-solving skills to troubleshoot and diagnose issues . Time management skills to provide updates and fixes within a promised time frame. Multitasking skills to assist multiple employees at once. Observational skills to recognize warning signs that indicate potential problems. Customer service skills to interact professionally and positively with employees and coworkers. Education and Experience: High School Diploma or equivalent, Associates degree in computer science preferred. Certification from Google, Microsoft, or Cisco. Comp TIA A+ Technical training in help desk support, support technician, or help desk technician. Knowledge of basic computer hardware, including PC, servers, switches, and routers. 1+ years related work experience. Salary starting at $20/hour to $23/hour DOE plus medical, dental, vision insurance and paid time off. Successful candidates must pass background check and drug screen.

The Digital Automation Intern will support the development, customization, and maintenance of Microsoft Power Apps and Power Automate workflows to enhance internal business processes. This role will assist in integrating Power Platform solutions with data sources such as SharePoint, Excel, and Dataverse, and may contribute to building dashboards and reports in Power BI. Working closely with business teams, the intern will help identify automation opportunities, propose technical solutions, and document processes. The ideal candidate is pursuing a degree in a technology-related field, has strong problem-solving and communication skills, and is eager to learn and apply workflow automation tools within Microsoft 365. This is a part-time, non-benefited internship position with flexible hours. Currently enrolled junior, senior, and graduate students are encouraged to apply. Key Responsibilities Develop and customize applications using Microsoft Power Apps to improve internal workflows. Automate business processes using Power Automate (flows, approvals, integrations). Assist in connecting Power Apps with data sources like SharePoint, Excel, and Dataverse. Support in building dashboards and reports using Power BI (if applicable). Collaborate with business teams to identify automation needs and propose technical solutions. Troubleshoot, test, and maintain existing Power Platform solutions. Document solutions and workflows. Preferred Qualifications Currently pursuing a degree in Information Technology, Computer Science, Business, Data Science, or a related field. Familiarity with Microsoft 365 tools (Excel, SharePoint, Power BI, Power Automate) is a plus. Strong problem-solving skills and logical thinking. Excellent communication skills and ability to work independently. Eagerness to learn and improve workflow automation. What We Offer: Industry-leading 401(k) retirement plan, including a 6% discretionary match Opportunities for professional development and career growth A collaborative and inclusive work environment Mentoring and opportunities for professional advancement Best-in-class safety culture This position will remain open until a qualified candidate has been selected. Trihydro is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or because of a protected Veteran status.

**_What Strategic Planning/Execution contributes to Cardinal Health_** Strategy is responsible for leadership, direction and expertise in the development of business strategy, strategic management disciplines and business analytics that support the company's mission vision and valuation objectives, in close collaboration with business leaders. The Senior Strategy Consultant is a pivotal role in Technology Strategy and Execution responsible for shaping and driving the strategic direction of Global Technology Business Services (GTBS) initiatives across the organization. As an individual contributor within Technology Strategy and Execution, you will work closely with senior GTBS leadership, business units, and GTBS teams to ensure alignment of technology initiatives with the overall business strategy. This role requires a deep understanding of enterprise architecture, emerging technologies, and business processes to develop and implement strategic roadmaps that enhance business performance. **_Responsibilities_** + Strategic Planning: Develop and maintain the GTBS technology strategy, ensuring alignment with business goals and objectives. Identify opportunities for leveraging technology to improve business outcomes. Contributes to budgeting and estimation of Strategic initiatives to generate investment requests for financial planning. + Stakeholder Engagement: Collaborate with senior leadership, business unit leaders, and GTBS teams to gather insights and ensure the technology strategy meets business needs. Act as a trusted advisor on GTBS strategy and digital transformation. + Technology Roadmap: Design and share technology roadmaps that align with the enterprise's strategic goals. Identify key initiatives, dependencies, and resource requirements. + Innovation and Emerging Technologies: Monitor industry trends, emerging technologies, and best practices to identify opportunities for innovation. Provide thought leadership on the adoption of new technologies that can drive business growth. + Enterprise Architecture: Work closely with the enterprise architecture team to ensure that GTBS technology strategy is effectively translated into technical architecture and implementation plans. + Performance Measurement: Develop and use metrics to evaluate the effectiveness of the GTBS technology strategy, adjusting as necessary to meet evolving business needs. + Risk Management: Identify potential risks and challenges associated with GTBS technology initiatives and develop mitigation strategies. Ensure compliance with regulatory requirements and industry standards. + Communication: Develop clear, concise, and compelling presentations and reports for senior management, outlining GTBS strategies, progress, and outcomes. Facilitate cross-functional team meetings with business and technology stakeholders to ensure communication and guidance are provided. + Software Vendor Market Insights: Conduct research and deliver key insights on selected software vendors, including but not limited to, changing pricing models, negative industry behaviors, and upgrade/retirement plans that may influence our software purchase and renewal strategies. Raise risks and concerns as they arise with key incumbent vendors to ensure the opportunity for GTBS to review and take action as needed. **_Qualifications_** + 8-12 years of experience in IT strategy, enterprise architecture, or a related field, with at least 3 years in a strategic planning role, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Strong understanding of enterprise IT infrastructure, cloud computing, enterprise resource management applications including experience with distribution and manufacturing systems, cybersecurity, and digital transformation. + Proven experience in strategic planning and roadmap development. + Excellent communication, presentation, and interpersonal skills. + Outstanding time management and organization skills with ability to work across multiple job levels to achieve results. + Ability to influence and engage with senior leadership and business stakeholders. + Strong analytical and problem-solving skills with a focus on delivering measurable business outcomes. + In-depth understanding of healthcare industry standards, compliance standards, and best practices in IT management. + Certifications: Relevant certifications such as TOGAF or PMP are a plus. + Strong research skills, providing key software market insights on targeted vendors. Ability to stay informed and provide succinct escalations as appropriate. **_What is expected of you and others at this level_** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues **Anticipated salary range:** $105,100 - $150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/11/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

The IT Specialist is a highly motivated and organized individual responsible for coordinating assisting the Clinical Informaticist in the day-to-day operations of the IT department. The IT Specialist will also provide support to the IT team, assist in the implementation of new systems, and ensure the team meets their goals and deadlines. DUTIES AND RESPONSIBILITIES Plan and execute IT projects and initiatives, such as new hardware and software installations, system upgrades, network security, and system maintenance Monitor and update system performance and security Provide technical support to users Troubleshoot and resolve hardware and software issues Coordinate with vendors and service providers to ensure proper maintenance and operation of equipment. Assist in the development and implementation of IT policies and procedures Assist in the training of users on new systems and software Maintain strict confidentiality to sensitive and confidential information contained on computers, servers, networks and clinic operations. Be on call to fix issues which may occur after hours. Develop and maintain documentation for IT systems and processes. Conduct regular audits of IT systems to ensure compliance with policies and standards. Manage software licenses and ensure compliance with licensing agreements. Collaborate with other departments to identify and address IT needs. Assist in the budgeting and procurement process for IT equipment and services. Stay updated on industry trends and emerging technologies to recommend improvements. Ensure the timely resolution of IT service requests and incidents. Participate in disaster recovery planning and implementation. Participate in departmental Quality Assurance and Performance improvement initiatives. Other duties as assigned by Clinical Informaticist. QUALIFICATIONS: Bachelor's degree in information technology or related field and/or a combination of education and equivalent work experience. Proven experience as an IT Specialist or similar role. Strong knowledge of IT systems, networks, and hardware. Proficiency in troubleshooting and problem-solving. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Certifications such as CompTIA A+, Network+, or similar are a plus. APPLICATION REQUIREMENTS: Submit a completed application with supporting documents via the online portal or by USPS to Warm Valley Health Care, Human Resource Department, P.O. Box 128, Ft. Washakie, WY 82514. Applications are available at Warm Valley Health Care or for more information contact Stacie Fagerstone, Executive HR Director via email at stacie.fagerstone@warmvalley.health. Preference will be given to a qualified Eastern Shoshone tribal member, then other qualified federally recognized Indian tribal members and then other qualified candidates. Applicants must submit a copy of Tribal Enrollment card or CIB for Indian Preference. Veterans who meet the minimum qualifications and provide documentation of an honorable discharge (DD214) from any branch of military service are entitled to receive preference points during the interview process. Any offer of employment is contingent dependent on negative drug test results, reference checks and background check. Refusal to undergo required testing or testing positive will render the applicant ineligible for employment. Must pass pre-employment drug screening. Successfully pass the employment background check.

Salary: Hourly Non-Exempt DOE Job Description IT Specialist Tier II Reports To: IT Manager FLSA Status: Non-Exempt Position Summary The IT Specialist / Technician is responsible for providing technical support, systems maintenance, and cybersecurity assistance for a tribally owned lending enterprise. This role ensures the integrity, security, and efficiency of the organization's technology systems, hardware, and software, with a focus on supporting remote teams, safeguarding customer data, and maintaining compliance with tribal and federal data protection standards. Key Responsibilities Serve as the first and second line of technical support, responding promptly to user issues by phone, email, chat, or ticketing system. Diagnose and resolve a wide range of software, hardware, and network problems, escalating unresolved or critical issues to higher tiers or supervisor as needed. Log, track, and document all service requests, resolutions, and troubleshooting procedures within the helpdesk ticketing system. Provide remote and on-site support for desktops, laptops, mobile devices, and peripheral equipment. Perform routine maintenance, patching, and updates to ensure system reliability and compliance with cybersecurity policies. Install, configure, and maintain operating systems, enterprise applications, and network connections. Support user account management, permissions, and access control through systems such as ActiveDirectory and Office365. Collaborate with vendors and internal teams to address product-specific or infrastructure-related issues. Identify recurring technical problems, recommend long-term solutions, and contribute to continuous improvement of IT processes. Create and update documentation, technical knowledge bases, and standard operating procedures. Qualifications Associates or Bachelors degree in Information Technology, Computer Science, or a related field, or equivalent practical work experience. Minimum of 2 years of experience in IT support, systems administration, or desktop/network troubleshooting. Proficiency in Microsoft Windows, Office365, and enterprise applications, with strong familiarity using remote support tools. Solid understanding of networking fundamentals including TCP/IP, DNS, DHCP, and VPN configuration. Experience with user account management and ActiveDirectory administration. Working knowledge of system imaging, endpoint management, and patching processes. Foundational knowledge of cybersecurity measures, antivirus programs, and data protection protocols. Competence with service management and ticketing systems Ability to diagnose and resolve hardware, software, and network issues efficiently and escalate when necessary. Strong analytical and problem-solving skills with attention to accuracy and detail. Excellent communication and interpersonal abilities, capable of explaining technical solutions to non-technical users. Ability to manage multiple priorities, meet deadlines, and perform effectively in a fast-paced, team-oriented environment. Industry certifications such as CompTIAA+, Network+, Security+, Microsoft365, or CCNA strongly preferred. Professionalism, reliability, and flexibility to support after-hours or on-call operations when required. Core Competencies Technical Systems Expertise Network Administration & Infrastructure Support Cybersecurity Awareness & Risk Mitigation Analytical Thinking & Root Cause Analysis Customer Service & End-User Support Excellence Communication & Technical Documentation Adaptability & Continuous Learning Collaboration & Cross-Team Coordination Time Management & Prioritization Problem Solving & Issue Resolution Work Environment & Travel Onsite Occasional Travel Salary Salary is commensurate with experience, and offers will be competitive based on qualifications and industry standards, with comprehensive benefits including: Health, dental, and vision insurance. 401(k) retirement plan. Retirement savings options. Tribal Preference Policy In accordance with DEDC policy, Tribal Preference applies to this position: A member of the Crow Creek Sioux Tribe A descendant of a member or members of the Crow Creek Sioux Tribe A member of another federally recognized tribe Preference applies to hiring, promotion, training, and layoffs if candidates meet minimum qualifications. Among equally qualified candidates, the most suitable in the preference category will be selected.