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Information technology professional jobs in Rochester, MN

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  • IT Intern

    Treasure Island Resort & Casino 4.1company rating

    Information technology professional job in Northfield, MN

    . Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements Complete special projects to support assigned area with meeting business needs while satisfying internship requirements Provide accurate and consistent support in assigned department Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution Escalate issues as appropriate Provide end user support of hardware and software systems Maintain, review and update department documentation, problem and solution documentation and procedures and processes Maintain files for IT service requests Ensure proper protocols are followed for all submitted requests Track application and system documentation as well as training materials Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting Conduct testing on systems and document results Collaborate with other IT staff and vendors to provide support Create, monitor and process user requests following established procedures Assist and mentor help desk staff and ensure help desk coverage Assist in troubleshooting spreadsheets, databases and other office productivity tools Administer and maintain Active Directory (AD, GPOs, OUs, DCs), Exchange, SCCM, DNS and DHCP Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring ensuring system architecture components work together seamlessly Assist Network Team in supporting and maintaining of the network infrastructure Install and upgrade computer components and software, manage virtual servers and integrate automation processes Configure and install various network devices and services (i.e. routers, switches, firewalls, VPN, Wireless) Specify hardware, software, topologies, communications standards and transmission media for the business goals of the organization Manage Data Center, including power and environmental requirements Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed Preferred: Previous guest service experience Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Excellent problem solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to manage projects in a timely and efficient manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers REQUIRED TRAINING Treasure Island guest service training Any position-related training as determined by division director PHYSICAL DEMANDS Must be able to walk and / or stand for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel and stoop Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $14.3 hourly 2d ago
  • STUDENT: IT Support Associate/IT

    University of Northwestern St. Paul 4.0company rating

    Information technology professional job in Minnesota City, MN

    Title: STUDENT: IT Support Associate/IT VP Area: VP - CFO Department: Information Technology $13.00 per hour Who We Are: Northwestern is a faith-driven community, UNWavering in our Christ-centered principles and identity as those who profess faith in Jesus. Rooted in the unshakable foundation of God's Word and our calling to impact His world, our mission and vision flow from these core values, expressed through Christ-centered higher education at the University of Northwestern - St. Paul and through gospel outreach and faithfulness with Northwestern Media. Position Summary: To deliver front-line technical assistance to faculty, staff, and students by troubleshooting basic technology issues, resolving common hardware and software problems, and escalating more complex concerns to full-time IT staff when necessary. Key Responsibilities: * Provide a high level of customer service to staff, faculty, students, and outside customers * Troubleshoot and resolve computer hardware/software issues in a timely manner over the phone, in person, or using a remote-control application * Utilize various software tools and application to resolve end-user issues * Create and update knowledgebase articles * Assist with technology-related questions and issue * Assist with sound and video as needed * Perform other duties as requested or assigned. Because our community is a significant part of our mission and the development of our students and listeners, all employees serve as ministers of the gospel of Jesus Christ by actively partnering with the University to disciple students as they grow intellectually and spiritually, and with Northwestern Media to lead people to Christ and nurture believers to maturity in their faith. Qualifications: * Able to interact with a variety of individuals in a professional, tactful and courteous manner * Have strong phone and customer service skills * Strong technical and troubleshooting skills with Windows and Mac operating systems * Desire to learn more about technology * Maintain a growing, personal relationship with Jesus Christ, reflect His character in all interactions, and faithfully uphold and embrace Northwestern's mission, Doctrinal Statement and Declaration of Christian Community Key Skills: * Independent & Teamwork: Capable of working both independently and collaboratively, with minimal supervision. * Confidentiality: Maintains discretion and handles sensitive information appropriately. * Organizational Skills: Strong time management and problem-solving abilities; able to prioritize and meet deadlines with attention to detail. * Technical Proficiency: Advanced computer skills, including Microsoft Office and related software. * Written & Verbal Communication: Strong writing, editing, proofreading, and verbal communication skills. * Flexibility: Willingness to work occasional evenings as needed. * Punctuality & Initiative: Prompt, self-motivated, and able to thrive in a fast-paced, evolving environment with shifting responsibilities. * Background Check: Must pass initial background check as a condition of employment. Work Environment: The work environment involves working for a suburban, Christian university or Christian owned and operated radio station alongside those with a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of Northwestern, and an agreement to abide by all Northwestern policies. All applicants must be authorized to work for any employer in the United States as we are unable to sponsor or take over sponsorship of an employment visa. frame-loader#show Progress clinch:authenticated@document->frame-loader#reload" id="turbo_frame_page_block_af0c1e276cdf6efed88e9528a4a87515" src="/pages/5b841ca960ee0a8ddc4ec0f0a6c513ba/blocks/af0c1e276cdf6efed88e9528a4a87515?job_uid=33ce47f1fa17a60744a**********dfb&postfix=1_1">
    $13 hourly 8d ago
  • Computer Field Tech Position-Rochester MN

    BC Tech Pro 4.2company rating

    Information technology professional job in Rochester, MN

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 51d ago
  • IT Services Analyst I

    Olmstead Medical Center

    Information technology professional job in Rochester, MN

    1.0 FTE Day Shifts Starting pay: $26.33 - $32.91 At Olmsted Medical Center, we value our employees and are committed to providing a comprehensive and competitive benefits package. To keep up with the evolving trends, Olmsted Medical Center offers the following for employees who are employed at a 0.5 FTE or higher. * Medical Insurance * Dental Insurance * Vision Insurance * Basic Life Insurance * Tuition Reimbursement * Employer Paid Short-Term Disability and Long-Term Disability * Adoption Assistance Plan Qualifications * Two-year degree or relevant IT certification with at least one year of proven work experience supporting IT systems * Working knowledge of Microsoft operating systems and Microsoft Office applications * Ability to evaluate, learn, and become proficient with new software and technologies quickly * Advanced troubleshooting skills for application and hardware analysis * Experience with Active Directory or other domain-based environments * Experience with Service Desk ticketing and knowledge base systems * Experience with IT security concepts and access controls * Technical certifications preferred Job Responsibilities * Provides technical support for hardware, software, and network-related issues, including Windows operating systems, Microsoft Office, telecom and other business applications. * Troubleshoots and resolves connectivity issues for wired and wireless networks. * Performs break/fix repairs for PCs, peripheral devices, telecom and other IT hardware. * Documents, tracks, and resolves support requests using the Service Desk ticketing system. * Performs software and firmware patching, updates, and system maintenance. * Uses automation, encryption, security, and inventory tools to maintain system health and compliance. * Creates and maintains documentation of system configurations, processes, and environmental changes. * Deploys, configures, and maintains workstations, peripherals, and other equipment, including during moves, upgrades, construction and remodels. * Assesses and recommends new software and hardware for organizational use. * Supports end users in branch clinics and remote locations, providing on-site assistance as needed. * Maintains professional communication, excellent customer service, and effective public relations in all interactions. * Prioritizes and manages workload independently in a fast-paced environment, applying an analytical approach to problem solving. * Performs other duties as assigned.
    $26.3-32.9 hourly 9d ago
  • IT Services Analyst I

    Olmsted Medical Center-Main 4.7company rating

    Information technology professional job in Rochester, MN

    Job Description 1.0 FTE Day Shifts Starting pay: $26.33 - $32.91 At Olmsted Medical Center, we value our employees and are committed to providing a comprehensive and competitive benefits package. To keep up with the evolving trends, Olmsted Medical Center offers the following for employees who are employed at a 0.5 FTE or higher. Medical Insurance Dental Insurance Vision Insurance Basic Life Insurance Tuition Reimbursement Employer Paid Short-Term Disability and Long-Term Disability Adoption Assistance Plan Qualifications Two-year degree or relevant IT certification with at least one year of proven work experience supporting IT systems Working knowledge of Microsoft operating systems and Microsoft Office applications Ability to evaluate, learn, and become proficient with new software and technologies quickly Advanced troubleshooting skills for application and hardware analysis Experience with Active Directory or other domain-based environments Experience with Service Desk ticketing and knowledge base systems Experience with IT security concepts and access controls Technical certifications preferred Job Responsibilities Provides technical support for hardware, software, and network-related issues, including Windows operating systems, Microsoft Office, telecom and other business applications. Troubleshoots and resolves connectivity issues for wired and wireless networks. Performs break/fix repairs for PCs, peripheral devices, telecom and other IT hardware. Documents, tracks, and resolves support requests using the Service Desk ticketing system. Performs software and firmware patching, updates, and system maintenance. Uses automation, encryption, security, and inventory tools to maintain system health and compliance. Creates and maintains documentation of system configurations, processes, and environmental changes. Deploys, configures, and maintains workstations, peripherals, and other equipment, including during moves, upgrades, construction and remodels. Assesses and recommends new software and hardware for organizational use. Supports end users in branch clinics and remote locations, providing on-site assistance as needed. Maintains professional communication, excellent customer service, and effective public relations in all interactions. Prioritizes and manages workload independently in a fast-paced environment, applying an analytical approach to problem solving. Performs other duties as assigned.
    $26.3-32.9 hourly 11d ago
  • Service Specialist - GIM Desk

    Mayo Clinic 4.8company rating

    Information technology professional job in Rochester, MN

    **Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. **Benefits Highlights** + Medical: Multiple plan options. + Dental: Delta Dental or reimbursement account for flexible coverage. + Vision: Affordable plan with national network. + Pre-Tax Savings: HSA and FSAs for eligible expenses. + Retirement: Competitive retirement package to secure your future. **Responsibilities** The Service Specialist- Operations serves as an ambassador of the practice and interacts with a variety of individuals via telephone, website, email and in person. Service Specialist is responsible for responding to patient inquiries, actively promoting services, scheduling appointments, patient registration, check-in/check-out, rooming, desk/clerical functions, and supporting patient needs. Actively serves as a direct contact or resource to patients and guests. This position will require the ability to participate in an on-call rotation. Responsible for organizing, assembling, and arranging resources to address patient inquiries, solving problems, and responding to immediate operational issues as they arise. Performs service recovery when needed and escalates patient concerns appropriately. Responsible for understanding and promoting Operations and assisting patients with establishing an ongoing relationship with Mayo Clinic. May function as an International Service Specialist or general Service Specialist. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM. **Qualifications** Successful completion of an associate degree and 3 years of customer service experience required such as administrative, physician's office, appointment scheduler or service industry OR Successful completion of a college diploma program and 4 years of customer service experience required, such as administrative, physician's office, appointment scheduler or service industry. **Candidates must attach a full listing of education completed beyond High School Diploma/GED. Include the name of program and if this was a certificate, diploma, associate's degree, bachelor's degree etc.** Experience in a Desk Operations Specialist or Patient Appointment Service Specialist role is preferred. Fluency in Arabic and/or another language used frequently by Mayo patients is preferred for Service Specialist functioning in International Center. Must be able to work independently, have strong organizational skills, be able to handle multiple demands simultaneously and possess good attention to detail. Excels in both written and verbal communication. Demonstrated computer experience with advanced proficiency in Microsoft Office, including Microsoft Word and Excel. Experience with patient scheduling, registration systems, and customer relationship management system is highly desirable. Demonstrated analytical and problem-solving skills. Ability to work independently as well as in a team, multi-task and prioritize work load. Must possess superior interpersonal and customer service skills which contribute to a cooperative and productive atmosphere and patient experience. Conveys an impression which reflects favorably upon Operations. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Previous Mayo Clinic experience strongly preferred. **Exemption Status** Nonexempt **Compensation Detail** $22.83 - $32.71 / hour **Benefits Eligible** Yes **Schedule** Full Time **Hours/Pay Period** 80 **Schedule Details** Monday - Friday rotating shifts 6:30 a.m. - 5:30 p.m. **Weekend Schedule** N/A **International Assignment** No **Site Description** Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (***************************************** **Equal Opportunity** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. **Recruiter** Brianna Hanna **Equal opportunity** As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
    $22.8-32.7 hourly 34d ago
  • Technology Specialist - District Wide

    Byron Public Schools 3.6company rating

    Information technology professional job in Byron, MN

    Technology/Technology Specialist II Date Available: 01/05/2026 Additional Information: Show/Hide Date of Availability: 01/05/2026 Date of Availability: January 5, 2026 Date Closing: Until Filled Full time Year Round Position We are looking for an innovative, enthusiastic, technology support specialist who enjoys working with children and adults and has a passion for technology to join Byron Public School's team! This position is a full time, year round position working 40 hours a week. This position will require travel between school buildings based on needs. Please apply on the district's website or visiting ***************************************************************************** Any questions please contact Jen Hegna, Director of Information and Learning Technology, *************************. Qualifications * High school diploma * Solid, independent and collaborative work ethic * Two years computer related experience and competencies preferred * Possess good, professional, personable communication skills * Ability to understand and communicate technical issues and solutions in a non-technical manner * Excellent time management skills and ability to work on multiple projects at one time Hourly wage is $21.75 - $28.25 depending on experience. Benefit information can be found in the support staff agreement. Job Goal: The primary responsibility shall be to provide technology support to district staff and students to assist them in meeting their educational goals.
    $21.8-28.3 hourly Easy Apply 8d ago
  • Student ENVST 137 TA - Spring 2026

    St. Olaf College 3.7company rating

    Information technology professional job in Northfield, MN

    Classification: Student Employee (non-exempt) Name and Address of Employer: St. Olaf College, 1520 St. Olaf Ave, Northfield, MN 55057 requires the student to work off campus, provide the name and address here: Department Name: Environmental Studies Unit Number (5 digits): 11846 Length of Position: See Employment Authorization Contact Person/Supervisor: Xochizeltzin Castaneda-Camacho Wage Range: $11.75-12.75 Description of the Position: (Purpose of the Position): You will spend 3 hours per week grading assignments in a timely manner. You will have access to sensitive information, including students' assignment grades and answer keys. Transferable Skills: Communication, Human Relations, Problem Solving, Motivation/Leadership, Essential Work Skills, Organization/Planning, Technical Duties and Responsibilities: It is the responsibility of the TA to do their best to follow grading guidelines, to finish each job in a timely fashion (usually before the next class period unless a different plan has been made), to ask for clarification when necessary, and to communicate on a regular basis with your faculty member supervisor. The faculty member will be able to tell you exactly how/where grades will be stored and assignments will be transferred to you, and back again. The faculty member will also be in charge of letting you know how to access answer keys, when available. If, for any reason, you will be unavailable to complete one or more grading sessions, you must let the course instructor know as early as possible and help them determine if a substitute can be found. If you will have trouble maintaining an unbiased view of student work due to situations such as having close friends in the course for which you grade, please consult with your supervisor. Under no conditions should you be grading papers of someone who you are dating. Please advise your supervisor of the problem immediately. Do not begin a romantic relationship with a student in the course for which you grade. Qualifications: (Education/Experience/Skills) 1. Knowledge of the course material 2. Impartiality 3. Ability to keep accurate records 4. Good communication This is for general information purposes. It is not intended to list all duties and responsibilities of the position. This job description is subject to change at any time by St. Olaf College, with or without prior notice.
    $11.8-12.8 hourly Auto-Apply 24d ago
  • Technical Support Specialist

    Kforce 4.8company rating

    Information technology professional job in Oronoco, MN

    Kforce is immediately adding a full-time Technical Support Specialist in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Oronoco, MN. * Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks * Good understanding of the general/technical aspects of the job * Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment * Allocates own time efficiently * Receives general instructions on all work Responsibilities: * Maintain high level Customer satisfaction by clarifying Customer needs and ensuring that they are met * Handle Customer-relation problems promptly and appropriately, escalate issues according to established procedures * Provide software service, post- sales or service delivery support for local accounts on standard systems * Respond to service, product, technical, and Customer- relations questions* Associate degree (technical field) equivalent with 1-2 years of working experience in related fields, or degree holder with no or less than 1 year of relevant working experience * Thorough knowledge of organization and policies * Comprehensive business, technical, or functional knowledge, as well as basic project management skills and communication and analytical problem-solving skills * Ability to build and maintain ongoing relationships with customers, peers and support partners * Ability to perform while under high-pressure situations
    $43k-65k yearly est. 7d ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Information technology professional job in Rochester, MN

    Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
    $18-25 hourly Auto-Apply 60d+ ago
  • Youth Support Professional - 1st shift, PT

    Nexus Family Healing 4.4company rating

    Information technology professional job in Rochester, MN

    Job DescriptionDescription: Nexus Family Healing is actively hiring mental health Youth Support Professionals for the Southeast Regional Crisis Center (SERCC) in Rochester, MN! In this role, you will support and reinforce the therapeutic treatment plan of clients by providing guidance, assistance, and direction to clients in their daily living activities and scheduled therapeutic activities. This is an exciting opportunity for an individual who is passionate about mission-driven work while aligning communities and regional partners to provide the right kind of care for individuals experiencing mental health crises across southeast Minnesota. At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity. Schedule & Pay: 1st shift, 3pm-11:30pm, rotating weekends $19.00 per hour Part time, 20 hours per week Onsite in Rochester, MN Nexus' Comprehensive Benefits Include: Four weeks paid time off (PTO) in the first year of employment Multiple options for health insurance coverage No-cost life insurance Short/long-term disability insurance 401k match NEW - Talkspace Therapy Benefit for the whole family NEW - Hinge Health Benefit for the whole family NEW - Carrot Fertility Benefit Tuition assistance and training opportunities Advancement pathways and internal promotion And much more! Responsibilities: Provide mentorship and supervision of client daily activities and behavior according to established guidelines and procedures. Participate with coworkers as a team on implementation of treatment plans and therapeutic services. Demonstrate an acceptance and respectfulness toward diversity concerning commonalities and differences such as gender, race, age, culture, ethnicity, class, religion, disability and gender identity. Ensure client safety and collaborate with coworkers to maintain an environment that is positive, respectful, clean and therapeutic. Plan and participate in client activities. Remain cognizant of individual client phases, privileges, restrictions and adapt interactions accordingly. Ensure compliance with all safety policies and procedures involving living areas, buildings, campus grounds and while attending off-campus activities. Work effectively with clients' families/support networks to reinforce positive family partnerships; Follows established protocols in the use of family engagement and involvement techniques. Maintain appropriate boundaries in all interaction and contact with clients. Recognize and value cultural differences in all aspects of work and service delivery. Requirements: Required Qualifications: High School diploma or GED required. Minimum 21 years of age. Valid Driver's License Must meet state regulating agency and Corporate driving requirements. Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges. Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values. At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith. Our ICARE Values: Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern Agility: Exhibiting flexibility and adapting quickly Responsiveness: Being quick, positive, and accurate Excellence: Demonstrating quality results that surpass ordinary standards APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives - including your own! Keywords: “Trauma-Informed Care”, “Residential Treatment”, “Direct Care Professional”, “Direct support”, “Youth Support Professional”, “Mental Health”, “Children's Mental Health”, “Social Work”, “Social Services" “Psychology”, "Overnight Shift" "Youth Care" "Counseling" "Community" "QMHA", "QMHP", "social justice", "LGBTQ safe", "mission-driven", “caring career", "behavioral health” #LI-Onsite
    $19 hourly 22d ago
  • Technical Support

    Computech Corporation 4.3company rating

    Information technology professional job in Rochester, MN

    Site Survey's (LAN/WAN) Data Cabling Loading of a supplied configuration Basic rack and stack installation of Cisco IPT equipment that doesn't include onsite staging Capable of Tone & Tag and punchdown and demarc extensions Installation of LAN/WAN Network Equipment (routers, switches, etc.) Data Cable test results (if required) Deliverables such as digital pictures (if requested) Smarthands Testing and Turn Up of Equipment installed Assisting with Cisco Unified Communications Equipment Installation - preconfigured equipment only Assist with Cisco and Aruba Wireless Equipment Installation- preconfigured equipment only Excellent communication skills
    $31k-40k yearly est. 14h ago
  • IT Infrastructure & Security Specialist

    High Bar Brands

    Information technology professional job in Owatonna, MN

    Summary/Objective High Bar Brands (HBB), a private equity-owned manufacturing company, is seeking an IT Infrastructure & Security Specialist to support enterprise security operations, vendor coordination, and compliance initiatives while providing hands-on presence at the Owatonna facilities. This is a ground-level opportunity to join a growing IT department with potential for professional growth. The role will play a critical part in reducing reliance on local MSPs, improving vendor accountability, and ensuring audit readiness for ISO 27001 and TISAX. Key ResponsibilitiesInfrastructure & Security Execution Verify Global MSP execution of core controls (patching, endpoint protection, backup validation, monitoring) and maintain audit-ready evidence. Manage endpoint lifecycle including onboarding/offboarding, device provisioning/return, and upgrade/refresh cycles. Build and maintain a device lifecycle roadmap and processes across facilities to ensure predictable refresh cycles and consistent hardware standards. Provide infrastructure support across all sites, with regular onsite presence at Owatonna and coordination with other facilities as needed. Act as the escalation point for issues the Global MSP cannot resolve remotely, helping reduce reliance on local MSPs and ensuring consistent standards. Manage Microsoft 365 user administration (adds, edits, offboarding) and take ownership of licensing - tracking usage, reallocating seats, and driving cost optimization during renewals and enterprise agreement negotiations. Vendor & Issue Coordination Serve as the primary coordination point between IT vendors for infrastructure and security services, including escalation when issues fall between providers. Proactively manage vendor relationships to ensure service quality, documentation accuracy, and alignment with enterprise standards. Validate vendor deliverables (e.g., patch compliance, backup restores) and lead sessions when multiple providers are engaged. Track recurring issues and work with vendors to identify and implement process improvements. Communicate vendor performance, risks, and status updates to the CIO and business stakeholders. Compliance Support Translate compliance requirements into technical tasks and controls and maintain an audit-ready evidence library aligned to both compliance and operational needs. Ensure Global MSP vulnerability scans and remediation activities are completed on schedule, verified for accuracy, and consistently documented. Collect and maintain ISO 27001/TISAX evidence (e.g., patch logs, onboarding/offboarding records, vendor performance reports) and track remediation actions. Required Skills and Abilities Strong knowledge of IT infrastructure, Microsoft 365, and Windows endpoint environments. Experience coordinating with MSPs and managing vendor relationships. Familiarity with cybersecurity principles and control frameworks (e.g., ISO 27001, NIST). Strong documentation and organizational skills to support compliance. Effective troubleshooting, communication, and stakeholder collaboration abilities. Preferred Education and Experience Diploma or degree in Information Technology, Cybersecurity, or Network Administration. Certifications such as CompTIA Security+, Microsoft Certified: Security Administrator, or ISO 27001 Implementer. 3-6 years of experience in IT operations, infrastructure, or cybersecurity roles. Experience supporting compliance initiatives in regulated or audited environments (e.g., manufacturing, ISO/TISAX). Disclaimer Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. AAP/EEO Statement As an equal employment opportunity company, we value the diversity of individuals, ideas, perspectives, insights, and values, and what they bring to the workplace. Applications are welcome from all qualified candidates. regular onsite support at Owatonna facilities, 1-3 days/week; quarterly travel to other facilities may be required
    $68k-93k yearly est. Auto-Apply 60d+ ago
  • IT Lab Tech - Power Card Apprentice

    IBM 4.7company rating

    Information technology professional job in Rochester, MN

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk **Your role and responsibilities** As an Electronics Engineering Technician Apprentice at IBM, you will work in any one of the following: * Power Card Lab Tech You will have the opportunity to apply your knowledge and experience using the latest tools and technologies to support IBM processors, storage or other semiconductor hardware. Throughout your apprenticeship, you will work closely with experienced engineers, technicians and other mentors in a laboratory or test floor environment to create and execute test or physical characterization plans that assess the electrical performance and characteristics against design and functional requirements. Where applicable, you will be taught principles of system analysis, defect identification and repair and/or the basics of a variety of lab safety procedures relevant to the physical preparation of samples for chemical, optical, or electrical characterization. To that end, you will be trained in the use of state-of-the-art tools to test, manipulate and inspect product chips, and work with our engineers to interpret and consolidate the obtained data. What is an Apprenticeship? IBM Apprenticeship Program is an official registered apprenticeship recognized by the Department of Labor (DOL). Every graduate of a Registered Apprenticeship program receives a nationally-recognized credential from the DOL. During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-time roles at IBM. Who you are An apprenticeship is about learning. We're seeking candidates who have the following requirements, but we know you're just getting your career started, and we're committed to helping you learn and grow. If you've had some experience with data analysis or simply working in a team oriented environment in the past, you're exactly the type of candidate we're looking for. To be successful, you need: * Drive and eagerness to learn * Ability to work independently, and in an efficient and organized manner * Ability to work collaboratively as part of a team * Strong troubleshooting * Some basic knowledge or experience in electrical engineering sciences i.e. Electrical Safety, Electron Theory, AC/DC Basics, Wires and Cables, Computer Electronics, Electrical Testing Equipment What's the experience? As an apprentice, you'll join with other apprentices in a local cohort. You'll go through your first few weeks together, learning about IBM and the skills you'll be attaining throughout your apprenticeship. Then, you'll work with your managers and mentors to progress through your personal skills roadmap, learning and demonstrating new knowledge and competencies through hands-on application with your project teams. This position is not eligible for visa sponsorship. Relocation assistance is not available. **Required technical and professional expertise** * Willingness to complete the requirements of the apprenticeship program * High School Diploma or GED * Some knowledge or experience with any of the following: * Soldering and de-soldering * Electrical Safety * Electron Theory * AC Basics * Computer Electronics * Electrical Testing Equipment (i.e multimeters, oscilloscopes, etc) **Preferred technical and professional experience** * None IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $89k-116k yearly est. 8d ago
  • Senior IT Specialist - SPPDG Research

    Mayo Healthcare 4.0company rating

    Information technology professional job in Rochester, MN

    This position is in support of the Special Purpose Processor Development Group (SPPDG), a research group focused on design, analysis, and testing of high-performance electronics located on the Rochester, MN campus. The SPPDG IT Senior Specialist supports the SPPDG computer infrastructure. This position encompasses a range of information technology skill areas including computer system support, IT solutions architect, information security, and computer network implementation and support. The incumbent is expected to be capable of facilitating and performing primary computer support for the SPPDG Windows and Linux platforms as well as understand risk management framework (RMF) concepts and applicable NIST standards. This position is also responsible for leading mid-sized projects, defining tasking, creating budgets and schedules. In addition, this position requires additional specialization in either system administrator (SA) related areas or in information security. SA responsibilities could include support of engineering tools; assessing and defining new system configurations and architectures to support future work; planning, budgeting, and executing IT infrastructure projects. Overall, an SA is responsible for performing research and technical analysis, recommending, configuring, and administering systems (including software) to ensure that the computer system hardware and software needs of the SPPDG are met. Information security responsibilities include developing policies, standards, guidelines, procedures, and managing and performing security compliance monitoring. Responsibilities also include keeping apprised of government and institutional security requirements, submission of required forms and documentation, and communication of IT security related issues with the appropriate authorities. In general, this position is accountable for ensuring that the IT needs of the SPPDG are met from a system administrator or information security perspective. Bachelor's degree in Computer Science, Information Systems, Engineering or related major and a minimum of eight (8) years' experience in IT system administration required, OR Associates degree and ten (10) years' experience in IT system administration, OR in lieu of a degree, Twelve (12) years' experience in IT system administration required. Certified as CISSP or will obtain certification within 1 year of hire. Note: This position requires obtaining and maintaining a TS/SCI clearance and adhering to security requirements as described in the NISPOM. Therefore, must be a U.S. Citizen. Visa sponsorship is not available for this position.
    $57k-80k yearly est. Auto-Apply 60d+ ago
  • Transportation Revenue System Specialist

    CDM Smith 4.8company rating

    Information technology professional job in Rochester, MN

    Works with and leads multi-disciplinary teams to help our customers design, test, implement, and oversee solutions for transportation revenue collection. The position will focus on design, procurement, development, testing, launch, operations, and oversight of road usage charging (RUC) and tolling pilots and programs, as well as emerging solutions such as integrated RUC and tolling systems, integrated in-vehicle and infrastructure-based technologies for revenue collection, and innovative business models for solution delivery. RUC systems include design, testing, training, and operations oversight for odometer data collection, automated vehicle-based data collection, back-office accounting and vehicle registry transaction systems, and customer support operations. Tolling systems include commercial back-office and customer back-end transaction processing for high-volume, interoperable toll collection systems. Examples of specific work tasks include: -Creating system designs and corresponding documentation for innovative transportation revenue collection systems, including pilot and operational RUC and tolling programs -Creating system requirements, business rules,s and use cases for transportation revenue systems procurement documentation -Overseeing vendor design, development, and implementation of revenue collection systems on behalf of client agencies -Supporting client procurements of system solutions. -Designing and overseeing testing and evaluation of revenue system solutions -Crafting and proposing policy and technical solutions to address client and stakeholder objectives and constraints -Authoring papers and memoranda that frame technical issues, including alternative solutions, trade-offs, and considerations -Managing tasks and projects, including scope, schedule, budget, and resource identification -Presenting findings and recommendations to working groups, task forces, legislative committees, other public bodies, and the public -Mentoring junior and mid-level staff in revenue collection systems -Supporting business development efforts and proposals in areas related to the above -Managing RUC and/or tolling projects **Job Title:** Transportation Revenue System Specialist **Group:** TSO **Employment Type:** Regular **Minimum Qualifications:** Bachelor's degree. 10 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree. **Preferred Qualifications:** -Direct experience designing, operating, or otherwise supporting innovative transportation revenue collection systems -Working understanding of top transportation public policy challenges facing U.S. federal, state, and local governments, including funding, technology, and energy -Excellent analytical skills, including stakeholder and political awareness, especially as relates to revenue collection systems -Fluency with financial analysis, including cost analysis of revenue collection systems -Understanding of transportation technology and innovation trends **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 10% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $104,229 **Pay Range Maximum:** $182,374 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Hybrid Work Options may be considered for successful candidate. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $61k-83k yearly est. 35d ago
  • Fitness Desk Associate

    Orangetheory 4.4company rating

    Information technology professional job in Rochester, MN

    Benefits: Bonus based on performance Employee discounts Flexible schedule Be fit. Change lives. Have fun.If you mention fitness within moments of meeting someone...if you encourage friends and family to get off the couch and get active...if you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle -- well, we just may want you to turn your passion for fitness into a paying career. We're looking for enthusiastic individuals eager to share our story and our success with everyone who walks through that door or who calls for more information or who expresses even the slightest bit of interest in improving themselves. Are you passionate, positive, and can talk to anyone? Do you thrive on being part of a team? Does your zest for being part of a world-class growing fitness company get you out of bed with a smile and determination to change more lives -- physically, mentally, emotionally? Do you have excellent communication skills, whether face-to-face or on paper? Then keep reading. Here's more of what the position entails: Greeting everyone who enters the studio with enthusiasm, energy and knowledge Presenting the OTF concept to any interested consumers, also known as “guests” Working at our front desk which includes answering phones and talking to members among other tasks Giving studio tours Working hand-in-hand with trainers to guide intros through their first Orangetheory workout Selling memberships to help the studio thrive Following up on prospective clients Handling members' concerns in a professional and objective manner with the goal of resolution Participating in marketing and outreach events Ensuring all areas of the studio are kept clean and organized Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities Must be able to participate in 2-3 OTF scheduled workouts per week Must be able work a minimum of 30 hours per week Pay based on experience. Starting at $14.25/hour + commission So if you have a passion for fitness and would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU! Compensation: $14.25 per hour Jobs That Make a Real Difference About Us Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours. Our Philosophy For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They'll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE. Diversity, Equity and Inclusion Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory. Acknowledgement * I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee's employees. If I am hired to work at an independent franchisee's studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing. Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee's privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please **************************************************
    $14.3 hourly Auto-Apply 60d+ ago
  • Product Support Specialist (Burn Season Flex)

    Hearth & Home Technologies, Inc. 4.7company rating

    Information technology professional job in Lake City, MN

    As a Hearth & Home Technologies Product Support Specialist (Burn Season Flex) in Lake City, MN, you will be responsible for providing prompt, professional and technical support to internal and external customers in response to a variety of technical and repair situations regarding gas, electric, pellet, and wood burning appliances. Position Details * Starting Pay: $19.00+ per hour (based on skills & experience) * Shift details: 8:30 AM - 3:00 PM Monday - Friday * Seasonally: September to March / Reduced hours during the off months (4 hours per week) HHT Benefits Starting Day 1 * Paid Time Off * Paid Holidays during Burn Season * Access to Earnings On a Daily Basis * 401k with company match * Health Care: medical, dental, and vision Additional Benefits * Quarterly Profit Sharing (Eligible after 1 year of service) * Tuition Reimbursement (Eligible after 6 months of service) * Paid Parental Leave (Eligible after 1 year of service) * $10,000 Adoption / Surrogacy Reimbursement (Eligible after 1 year of service) Role & Responsibilities * Provide technical and directional assistance to internal and external customers on process and products manufactured by Hearth & Home Technologies (HHT). * Assist customers via phone, email, and other support tools * Escalate necessary issues to Consumer Care Team Lead for direction or resolution. * Work internally with outside sales force, product management and other departments to ensure customer satisfaction. * Assist with technical and/or complex customer service problems. * Research service part requirements applicable to unit based on model and serial number. * Open, track, and close trouble tickets within HHT's CRM systems; ensure problem ownership and promotes end-user satisfaction * Work in a cohesive team environment Qualifications * High School diploma or equivalent * Required - direct Customer Support or call center experience * Salesforce knowledge is a plus * Ability to employ proper customer handling techniques * Possess troubleshooting and problem-solving skills * Excellent oral and written communication skills * Experience with Windows and Microsoft Office suite of programs * Read, interpret, and understand blueprints and dimensional drawings * Fluent in English; Preferred- Spanish and/or French languages ability is a plus
    $19 hourly 22d ago
  • Product Support Spec

    Medline 4.3company rating

    Information technology professional job in Northfield, MN

    Provide research and analytical support to sales force and internal department(s) through creation, reactivation and/or thorough cross reference methods across a portfolio of ~250,000 items. Requires a high level of precision as well as an ability to analyze and interpret data under demanding timelines. Job Description Responsibilities: Accurately cross reference and/or research external brands to identify corresponding Medline product/part numbers, routinely using discretion on what information to supply back to the requestor(s). Determine product features, benefits, compatibility, and availability by researching vendor literature, online resources and direct communication(s) with the vendor. Habitually make judgment calls if/when sources are not aligned. Collaboratively work to ensure that all incoming customer/sales inquiries through emails and phone calls are thoroughly reviewed, resolved timely and/or passed to the appropriate area for handling. Contact vendors for product specifics to reconcile sales-identified discrepancies, create/reactivate Medline item numbers and/or provide needed details to avoid hindering customer relationships and financial losses. Submit assigned files and/or projects to management, sales and/or internal team(s) within provided timelines. Mastering a thorough understanding of several areas of the business, including working closely with Product Managers to receive product training on Platinum vendors. Achieve quarterly goals to help ensure departmental output results in a positive customer experience. Required Experience: Education Bachelor's degree or equivalent professional experience in a related field Work Experience Experience working in a fast-paced environment, analyzing large data sets, and adhering to competing deadlines without compromising accuracy/quality. At least one year of customer service experience with an ability to manage workloads that allow for product-specific analytics to occur for departmental process improvement(s). Additional Intermediate skill level in Microsoft Excel (i.e. VLOOKUP, Pivot Tables, IF Statements, SUM function and sort/filter). Intermediate skill level in Microsoft Outlook (i.e. creating folders, categories, utilizing calendar, and coordinating meetings). Preferred Qualifications: Bachelor's degree. Relevant Work Experience Previous customer service experience in a high call/email volume environment. Advanced time management skill to ensure daily work, discrepancies and/or projects are accomplished within given SLA's. Experience building and maintaining relationships within and between teams/vendors. Advanced skill level in Microsoft Excel (i.e. macros and advanced formulas). Exposure/experience with SAP and/or Zendesk Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $23.25 - $32.50 Hourly The actual salary will vary based on applicant's location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
    $23.3-32.5 hourly Auto-Apply 21d ago
  • Technical Support

    Manpowergroup 4.7company rating

    Information technology professional job in Oronoco, MN

    Our client, an industry leader in technology services, is seeking a Technical Support Print Services technician to join their team. As a Technical Support Print Services Technician you will be part of the technical support department supporting customer service and technical solutions. The ideal candidate will have excellent communication skills, problem-solving abilities, and a proactive attitude, which will align successfully in the organization. **Job Title:** Technical Support Print Services Technician **Location:** Oronoco, MN - REMOTE **What's the Job?** + Apply basic knowledge of job skills, company policies, and procedures to complete various assignments and tasks. + Maintain high levels of customer satisfaction by understanding and clarifying customer needs. + Handle customer relation issues promptly and escalate as necessary following established procedures. + Provide software service, post-sales, or service delivery support for local accounts on standard systems. + Respond to service, product, technical, and customer relation inquiries efficiently and professionally. **What's Needed?** + Minimum Vocational/Diploma/Associate Degree (technical field) or Degree holder with less than 1 year of relevant experience. + Thorough knowledge of organizational policies and procedures. + Basic project management, communication, and analytical problem-solving skills. + Ability to build and maintain ongoing relationships with customers, peers, and support partners. + Capability to perform effectively under high-pressure situations. **What's in it for me?** + Opportunity to work in a dynamic and supportive environment. + Gain valuable experience in technical support and customer service. + Collaborate with a diverse team of professionals. + Develop your skills in a growing industry. + Be part of a company recognized for its commitment to diversity and ethical standards. **Upon completion of waiting period, consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
    $32k-38k yearly est. 8d ago

Learn more about information technology professional jobs

How much does an information technology professional earn in Rochester, MN?

The average information technology professional in Rochester, MN earns between $52,000 and $104,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in Rochester, MN

$73,000
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