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Manager- IT Enterprise Analytics
Midland States Bank 4.0
Information technology professional job in Rockford, IL
Manager- IT Enterprise Analytics Time Type: Full time At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $105,000-$145,000 Position Summary This position leads Midland States Bank's enterprise-wide analytics program, transforming data into actionable insights that drive growth, efficiency, and innovation across all business lines. The Manager - IT Enterprise Analytics combines strategic vision, technical expertise, and people leadership to advance the Bank's analytics capabilities from traditional reporting to predictive, automated, and insight-driven decision support. This role partners with business and technology leaders to shape the Bank's data strategy, foster a data-informed culture, and deliver analytics products that support organizational growth. Primary Accountabilities People Lead, coach, and develop a high-performing analytics team focused on curiosity, accountability, and continuous improvement. Foster a culture of collaboration, innovation, and customer focus within the analytics organization. Create clear career paths and mentor emerging talent to strengthen enterprise analytics capabilities. Identifies high-potential employees for advanced training and career development opportunities. Analytics Initiatives and Engagement Define and execute the enterprise analytics roadmap, ensuring alignment with corporate strategy and business priorities. Oversee the development and delivery of dashboards, reports, and self-service data products using Power BI and related tools. Standardize and automate analytics processes to drive scalability and efficiency. Collaborate with business leaders across lines (Commercial, Retail, Wealth, Mortgage, Operations, Marketing, Finance, Risk) to co-own KPIs and ensure analytics supports performance goals. Data Products, Modernization & Innovation Lead the transition from traditional reporting to data product ownership, emphasizing usability, accessibility, and business impact. Lead adoption of modern data platforms (cloud, APIs, data marts, distributed analytics) in collaboration with IT and data engineering. Introduce advanced analytics capabilities including AI/ML, LLMs, and predictive modeling to proactively identify opportunities and risks. Champion automation and AI-driven tools to enhance decision speed and accuracy. Data Governance & Compliance Co-chair enterprise data governance, ensuring data integrity, security, and compliance with BSA, OCC, FDIC, FRB, etc. regulations. Establish best practices for data quality, metadata management, and standardized definitions across systems and dashboards. Maintain high ethical standards in handling sensitive data and ensure compliance with all regulatory requirements. Culture & Business Partnership Promote data literacy and self-service enablement across the organization, empowering teams to make informed, data-driven decisions. Serve as a trusted advisor and thought partner to senior executives, helping translate complex analytics into actionable business strategies. Actively collaborate across departments to create alignment, transparency, and shared accountability for performance outcomes. Other The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Position Qualifications Education & Experience: Bachelor's Degree in Computer Science, Information Systems, Business Analytics, or related field. Master's degree preferred. 7+ years of experience in analytics, business intelligence, or data science, with a proven ability to lead enterprise analytics initiatives. Minimum of 3 years of experience leading teams with demonstrated success coaching and motivating team members. Strong technical expertise with Power BI, data modeling, and SQL; familiarity with cloud data platforms (e.g., Snowflake, Databricks, Azure, or AWS). Advanced skills in data visualization and the ability to convey complex information in an accessible format. Experience integrating data across multiple systems (Salesforce, core banking, CRM, finance, and risk). Deep understanding of analytics best practices and industry trends. Working knowledge of AI, automation, and advanced analytics techniques preferred. Track record of translating business strategy into measurable, data-backed outcomes. Competencies Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being authentic Emotional intelligence Self-development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at ****************. Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT PI10bffa34f03d-37***********7
$105k-145k yearly 6d ago

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Technical Support Specialist (Electronics)
Kuhn Group 4.3
Information technology professional job in Brodhead, WI
The Technical Support Specialist serves as the expert in electronics applications in KUHN products and is responsible for assisting the aftermarket group in resolving internal and external customer inquiries. ESSENTIAL DUTIES AND RESPONSIBILITIES Serve as the technical expert for all after sale service issues involving electronic components for all KNA product lines. Assist dealers to troubleshoot and repair scale and monitor components. Diagnose and repair electronic scale and monitor components. Maintain appropriate inventory levels of electronic repair parts. Review and process all warranty claims involving electronic components (i.e.: scales, weigh bars, virtual terminals, etc.). Maintain warranty records (complaints, service calls, and claims) and distribute related reports to applicable departments. Assist in the investigation of warranty claims by conducting failure analysis of returned components. Maintain good knowledge of the service and maintenance requirements and field issues of competitors' products similar to electronics in KNA product lines. Education and/or Experience An associate's or bachelor's degree in agricultural mechanics or agricultural engineering technology is preferred. The position requires knowledge and skills in the areas of customer service, mechanics/repair, electronics, and hydraulics. Application knowledge and experience in word processing (Word), spreadsheet applications (Excel), presentation software (PowerPoint), Internet, and e-mail is preferred.
$32k-42k yearly est. 1d ago
Information Technology Support Supervisor
Lemans Corporation 4.4
Information technology professional job in Janesville, WI
We're looking for an IT Support Supervisor to lead our service desk, coach a high‑performing support team, and ensure exceptional technical support across the organization. The IT Support Supervisor serves as the first level of management escalation for technical and customer service issues and plays a key role in driving a culture of accountability, customer focus, and continuous improvement. What You'll Do: Lead, mentor, and develop IT support staff Manage ticket queues and ensure SLA performance Serve as escalation point for complex issues Improve support workflows, tools, and documentation Partner with business teams to understand IT needs Support IT projects, rollouts, and process improvements Minimal travel required to our DC locations What You Bring: Associate's degree (Bachelor's preferred) in Information Technology, Computer Science, or related field (or equivalent experience) 4-6 years of IT support/service desk experience 0-2 years in a lead or supervisor role Strong leadership, communication, and customer service skills Experience with M365, Active Directory, ITSM tools (Atlassian, Jira Service Desk, etc.), and endpoint management (SCCM, Addigy, ManageEngine, etc.) Working knowledge of security principles (Zero-Trust, Vulnerability Assessment, Patch Management, PAM tools and EDR tools) Disclaimer LeMans Corporation is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. LeMans Corporation will only employ those who are legally authorized to work in the United States. There are not any current or future visa sponsorships for this opening. This company participates in E-Verify Notice to California Employees and Prospective Employees **************************************************************************
$76k-103k yearly est. 2d ago
Information Technology Professional
U.S. Navy 4.0
Information technology professional job in Poplar Grove, IL
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
$69k-95k yearly est. 20d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Information technology professional job in Rockford, IL
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
$40k-67k yearly est. 8d ago
Computer Field Technician
Bc Tech Pro 4.2
Information technology professional job in Rockford, IL
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
$27k-36k yearly est. 1d ago
IT Support Specialist I
VWR, Part of Avantor 4.8
Information technology professional job in Batavia, IL
The Opportunity: How you will thrive and create an impact Provides support of all PC, network, and Server hardware and software applications included but not limited to: Lotus Notes, MS Outlook, MS Office, Virtual Desktop, Junos Pulse, Active Directory, Landesk Application Deployment, MDT Imaging for PCs, Cisco Network Hardware, Facility Cabling, RF Equipment, and various end user applications and computing devices. Receives direction for more complex issues from Lead Administrators or management. Provides troubleshooting. Assists with product evaluation, selection, deployment, and use. May participate in the testing and evaluation of new desktop packages and implements prototypes. Provides setup, deployment, and support of mobile devices. Monitors on-site IS Systems, including backups, UPS, and server/network equipment. Provide remote support for facilities and associates. Maintain, support, and configure warehouse devices (Printers, RF Units, Terminals, etc). Engages with external vendors for support and services. Conducts end user training and learning sessions with associates. Assists in technology planning and budgeting, maintenance of technical documentation, and identification of process improvement opportunities. Maintains listing of spare inventory and electronic waste. Performs other duties as assigned. What we're looking for High school diploma required; Associates or Technical school degree preferred 1-2 years experience providing IS Support Ability to multi-task, troubleshoot, and adapt to changing environment Outstanding customer service skills Ability to travel up to 15% of time Ability to work independently and prioritize multiple work streams. Ability to prioritize multiple high priority support requests Working knowledge of Lotus Notes and LanDesk technologies Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! Pay Transparency: The expected pre-tax pay for this position is $45,500.00 - $73,025.00 Actual pay may differ depending on relevant factors such as prior experience and geographic location. EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ****************************** and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For more information about equal employment opportunity protections, please view the Know Your Rights poster. 3rd Party Non-Solicitation Policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
$45.5k-73k yearly Auto-Apply 8d ago
Help Desk
Level 10, LLC 4.1
Information technology professional job in Hoffman Estates, IL
Job DescriptionDescription: In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch! Purpose: The Help Desk department is to provide front line technical support and assistance for external customers who encounter issues with IT systems, hardware or any technology provided by Level 10. Scope: The Help Desk department is responsible for a range of customer service, critical tasks, incident management, service request fulfillment, troubleshooting and technical support. Our Help Desk department is made up of the following roles: Help Desk Manager, Help Desk Lead, Technical Lead, Analysts I-III Department Responsibilities: Issue Resolution: Responding to and resolving technical issues reported by users promptly and effectively. This includes troubleshooting problems with hardware, network connectivity, and other IT-related issues. Remote Support: Providing remote assistance to users through phone, email, chat, or remote desktop tools to troubleshoot and resolve issues. Incident Management: Managing and prioritizing incidents according to their impact and urgency to minimize downtime and disruptions to business operations. User Assistance: Providing courteous and professional assistance to users in navigating IT systems, understanding technology functionalities, and resolving user queries. Service Requests: Fulfilling service requests such as software installations, account setups, password resets, and access permissions based on established procedures and service level agreements (SLAs). Escalation Management: Escalating complex or unresolved issues to appropriate Help Desk teams or specialists for further investigation and resolution. Knowledge Base Management: Maintaining a comprehensive knowledge base of known issues, troubleshooting steps, and solutions to facilitate quick problem resolution and self-service options for users. Documentation: Documenting resolutions, procedures, and best practices to ensure consistency in service delivery and support continuous improvement efforts. Performance Metrics: Monitoring and reporting on key performance indicators (KPIs) such as response time, resolution time, customer satisfaction scores, and first-call resolution rates. Requirements:
$29k-45k yearly est. 3d ago
Bank Application Support Specialist
Nwbrockford
Information technology professional job in Winnebago, IL
Foresight Bank is the largest, locally owned community bank in Northern Illinois, with fifteen offices in the counties of Winnebago, Stephenson and Kankakee. Foresight Bank is owned by Foresight Financial Group, Inc., an Illinois corporation founded in 1986, a financial holding company established under the Federal Reserve. Position Summary: Provide Quality Support to FFG and Bank staff members serving as the single point of contact for all issues/problem resolutions via a ticketing system for bank-related applications. Provide administrative support for Bank Applications Support System (BASS) applications. Assist with training of staff as well as training in various products and updating training materials when needed. Provide report and data analytics for audit and exam requests. Merger and Acquisition support. Responsible for participating in the overall development, implementation, standardization, user communication, and education of all supported products and services. Primary Responsibilities: Provide quality support based on the urgency of the ticket. Communicate and implement the resolution as applicable and update or create a solution or FAQs for future issues or problems. Liaison to vendors under the bank supported system applications. New product support assigned to ensure all the appropriate departments are involved in the process. This includes but is not limited to product set up, product parameters, ensuring standardization, role set up, etc. Support end-users in use of BASS products with password resets, change management protocol, disaster recovery, and identify opportunities of standardization and process improvements. Onboarding and offboarding users for BASS products and update the Master User Access Report Periodic role and user access review, and role standardization based on job function. Upgrade and Release Management to include reading and understanding changes to the systems supported by BASS; Communicating the changes which will impact the banks daily processes, to include when the change will take place and when the change is completed; updating procedures and solutions as applicable; and post upgrade/release testing to ensure the application/system is functioning properly. Participate in Annual Disaster Recovery Testing and assist in updating the SME master directory. Support/assist the SME user group. Review and update standardized procedures and Solution Database on an annual basis. Review Ad hoc reports for standardization and if a new report is requested add the report Provide support for all audit and exam requests and share the information with all banks. Assist in the set up and training of merger and acquisition banks. Assist Year end activities Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competencies: To perform the job successfully, an individual should demonstrate the following competencies. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Customer Service: Advanced ability to fulfill the needs of customers by anticipating their needs and delivering timely and accurate communication and follow through. Organizational: Can establish a systematic course of action for self to accomplish objectives in an organized manner; determines priorities and allocates resources effectively, within established timeframes. Communicator: Actively listens and seeks to understand others in a team-based environment. Effective written and oral communication skills. Technical: Advanced working knowledge from user perspective of Jack Henry applications; e-Banking suite knowledge. Fluency in Microsoft Office Word and Excel. Teamwork: Exhibits objectivity and openness to other's views; gives and welcomes feedback; contributes to building a confident team spirit; supports everyone's efforts to succeed. Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; and uses reason even when dealing with emotional topics. Security/Safety: Safeguards digital resources and adheres to all Standards, Procedures and Policies relevant to Cyber Security, Information Security (i.e. GLBA/Clean Desk) and physical security. Encourages and supports others to be physically and digitally safe while at work. Honesty & Integrity: Instills mutual trust and confidence, fosters a culture of compliance and high ethics and confidentiality, advanced demonstration of corporate responsibility and fair treatment of others. Position Performance Standards: Completes all assigned training, tasks, and projects by established deadlines. Takes pride in completing work within established deadlines. Any problems identified are researched to see the level of impact, inform customers of the problems, and ensure the problem is resolved and root cause is determined. Follows up ideally within 30 minutes or less, and within no more than an hour, to acknowledge support questions or requests. Performance Weightings: 40% Competencies 60% Position Performance Standards and Personal Goals Qualifications: HS Diploma or equivalent required. Minimum 1 year working in banking, with Jack Henry core platform experience preferred. Physical Demands and Work Environment: This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers and phones. The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires manual dexterity. While performing the duties of this Job, the Team Member is regularly required to sit or stand for extended periods of time.
$59k-99k yearly est. Auto-Apply 13d ago
Bank Application Support Specialist
Foresight Financial Group Inc.
Information technology professional job in Winnebago, IL
Foresight Bank is the largest, locally owned community bank in Northern Illinois, with fifteen offices in the counties of Winnebago, Stephenson and Kankakee. Foresight Bank is owned by Foresight Financial Group, Inc., an Illinois corporation founded in 1986, a financial holding company established under the Federal Reserve. Position Summary: Provide Quality Support to FFG and Bank staff members serving as the single point of contact for all issues/problem resolutions via a ticketing system for bank-related applications. Provide administrative support for Bank Applications Support System (BASS) applications. Assist with training of staff as well as training in various products and updating training materials when needed. Provide report and data analytics for audit and exam requests. Merger and Acquisition support. Responsible for participating in the overall development, implementation, standardization, user communication, and education of all supported products and services. Primary Responsibilities: Provide quality support based on the urgency of the ticket. Communicate and implement the resolution as applicable and update or create a solution or FAQs for future issues or problems. Liaison to vendors under the bank supported system applications. New product support assigned to ensure all the appropriate departments are involved in the process. This includes but is not limited to product set up, product parameters, ensuring standardization, role set up, etc. Support end-users in use of BASS products with password resets, change management protocol, disaster recovery, and identify opportunities of standardization and process improvements. Onboarding and offboarding users for BASS products and update the Master User Access Report Periodic role and user access review, and role standardization based on job function. Upgrade and Release Management to include reading and understanding changes to the systems supported by BASS; Communicating the changes which will impact the banks daily processes, to include when the change will take place and when the change is completed; updating procedures and solutions as applicable; and post upgrade/release testing to ensure the application/system is functioning properly. Participate in Annual Disaster Recovery Testing and assist in updating the SME master directory. Support/assist the SME user group. Review and update standardized procedures and Solution Database on an annual basis. Review Ad hoc reports for standardization and if a new report is requested add the report Provide support for all audit and exam requests and share the information with all banks. Assist in the set up and training of merger and acquisition banks. Assist Year end activities Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competencies: To perform the job successfully, an individual should demonstrate the following competencies. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Customer Service: Advanced ability to fulfill the needs of customers by anticipating their needs and delivering timely and accurate communication and follow through. Organizational: Can establish a systematic course of action for self to accomplish objectives in an organized manner; determines priorities and allocates resources effectively, within established timeframes. Communicator: Actively listens and seeks to understand others in a team-based environment. Effective written and oral communication skills. Technical: Advanced working knowledge from user perspective of Jack Henry applications; e-Banking suite knowledge. Fluency in Microsoft Office Word and Excel. Teamwork: Exhibits objectivity and openness to other's views; gives and welcomes feedback; contributes to building a confident team spirit; supports everyone's efforts to succeed. Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; and uses reason even when dealing with emotional topics. Security/Safety: Safeguards digital resources and adheres to all Standards, Procedures and Policies relevant to Cyber Security, Information Security (i.e. GLBA/Clean Desk) and physical security. Encourages and supports others to be physically and digitally safe while at work. Honesty & Integrity: Instills mutual trust and confidence, fosters a culture of compliance and high ethics and confidentiality, advanced demonstration of corporate responsibility and fair treatment of others. Position Performance Standards: Completes all assigned training, tasks, and projects by established deadlines. Takes pride in completing work within established deadlines. Any problems identified are researched to see the level of impact, inform customers of the problems, and ensure the problem is resolved and root cause is determined. Follows up ideally within 30 minutes or less, and within no more than an hour, to acknowledge support questions or requests. Performance Weightings: 40% Competencies 60% Position Performance Standards and Personal Goals Qualifications: HS Diploma or equivalent required. Minimum 1 year working in banking, with Jack Henry core platform experience preferred. Physical Demands and Work Environment: This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers and phones. The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires manual dexterity. While performing the duties of this Job, the Team Member is regularly required to sit or stand for extended periods of time.
$59k-99k yearly est. Auto-Apply 60d+ ago
Bank Application Support Specialist
Foresight Bank
Information technology professional job in Winnebago, IL
Foresight Bank is the largest, locally owned community bank in Northern Illinois, with fifteen offices in the counties of Winnebago, Stephenson and Kankakee. Foresight Bank is owned by Foresight Financial Group, Inc., an Illinois corporation founded in 1986, a financial holding company established under the Federal Reserve. Position Summary: Provide Quality Support to FFG and Bank staff members serving as the single point of contact for all issues/problem resolutions via a ticketing system for bank-related applications. Provide administrative support for Bank Applications Support System (BASS) applications. Assist with training of staff as well as training in various products and updating training materials when needed. Provide report and data analytics for audit and exam requests. Merger and Acquisition support. Responsible for participating in the overall development, implementation, standardization, user communication, and education of all supported products and services. Primary Responsibilities: Provide quality support based on the urgency of the ticket. Communicate and implement the resolution as applicable and update or create a solution or FAQs for future issues or problems. Liaison to vendors under the bank supported system applications. New product support assigned to ensure all the appropriate departments are involved in the process. This includes but is not limited to product set up, product parameters, ensuring standardization, role set up, etc. Support end-users in use of BASS products with password resets, change management protocol, disaster recovery, and identify opportunities of standardization and process improvements. Onboarding and offboarding users for BASS products and update the Master User Access Report Periodic role and user access review, and role standardization based on job function. Upgrade and Release Management to include reading and understanding changes to the systems supported by BASS; Communicating the changes which will impact the banks daily processes, to include when the change will take place and when the change is completed; updating procedures and solutions as applicable; and post upgrade/release testing to ensure the application/system is functioning properly. Participate in Annual Disaster Recovery Testing and assist in updating the SME master directory. Support/assist the SME user group. Review and update standardized procedures and Solution Database on an annual basis. Review Ad hoc reports for standardization and if a new report is requested add the report Provide support for all audit and exam requests and share the information with all banks. Assist in the set up and training of merger and acquisition banks. Assist Year end activities Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competencies: To perform the job successfully, an individual should demonstrate the following competencies. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Customer Service: Advanced ability to fulfill the needs of customers by anticipating their needs and delivering timely and accurate communication and follow through. Organizational: Can establish a systematic course of action for self to accomplish objectives in an organized manner; determines priorities and allocates resources effectively, within established timeframes. Communicator: Actively listens and seeks to understand others in a team-based environment. Effective written and oral communication skills. Technical: Advanced working knowledge from user perspective of Jack Henry applications; e-Banking suite knowledge. Fluency in Microsoft Office Word and Excel. Teamwork: Exhibits objectivity and openness to other's views; gives and welcomes feedback; contributes to building a confident team spirit; supports everyone's efforts to succeed. Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; and uses reason even when dealing with emotional topics. Security/Safety: Safeguards digital resources and adheres to all Standards, Procedures and Policies relevant to Cyber Security, Information Security (i.e. GLBA/Clean Desk) and physical security. Encourages and supports others to be physically and digitally safe while at work. Honesty & Integrity: Instills mutual trust and confidence, fosters a culture of compliance and high ethics and confidentiality, advanced demonstration of corporate responsibility and fair treatment of others. Position Performance Standards: Completes all assigned training, tasks, and projects by established deadlines. Takes pride in completing work within established deadlines. Any problems identified are researched to see the level of impact, inform customers of the problems, and ensure the problem is resolved and root cause is determined. Follows up ideally within 30 minutes or less, and within no more than an hour, to acknowledge support questions or requests. Performance Weightings: 40% Competencies 60% Position Performance Standards and Personal Goals Qualifications: HS Diploma or equivalent required. Minimum 1 year working in banking, with Jack Henry core platform experience preferred. Physical Demands and Work Environment: This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers and phones. The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires manual dexterity. While performing the duties of this Job, the Team Member is regularly required to sit or stand for extended periods of time.
$59k-99k yearly est. 3d ago
Mazatrol CNC Applications Specialist -- Vertical & Horizontal Mills
Rusco Manufacturing
Information technology professional job in Machesney Park, IL
Job DescriptionIs this you? Do you translate prints into toolpaths without breaking a sweat? Are you fluent in both Mazatrol and G-code? Can you switch from a Mazak VMC to an HMC setup and keep the spindle turning? If so, we'd like to meet you in Machesney Park, IL. As a Mazatrol CNC Applications Specialist, you'll program, set up, and fine-tune Mazak vertical and horizontal machining centers while supporting a small team of operators to deliver precise parts on time. Your impact Own end-to-end setup and operation of Mazak VMC/HMC equipment per print and process specifications. Write and edit Mazatrol and G-code programs to achieve quality, accuracy, and throughput goals. Control tooling, offsets, and adjustments to maintain process stability. Verify dimensions and tolerances with precision measuring instruments. Work with engineering and production to optimize cycles and machining strategies. Keep the work area organized and compliant with safety protocols. Troubleshoot issues in real time to keep jobs moving. Document run data, parameters, and results for traceability. Guide 2-3 milling operators-set priorities, answer questions, and jump in when problems arise. What you'll need to succeed High school diploma or equivalent; technical machining training/certification is a plus. Hands-on experience programming and setting up Mazak VMCs and HMCs. Strong command of Mazatrol and G-code. Comfort reading blueprints and complex technical drawings. Proficiency with precision measurement and quality control methods. Detail orientation, analytical thinking, and practical problem-solving. Team-first communication and collaboration skills. Willingness to work flexible hours to meet production needs. Imagine this scenario A rush order hits the queue. You refine a Mazatrol program on the HMC, adjust a few offsets, and validate features with gauges. You coordinate with engineering to shave seconds off cycle time, then brief the operators on the updated setup. The parts pass inspection-first time. Location Machesney Park, IL
$60k-95k yearly est. 7d ago
Bank Application Support Specialist
Northwest Bank of Rockford 4.8
Information technology professional job in Winnebago, IL
Foresight Bank is the largest, locally owned community bank in Northern Illinois, with fifteen offices in the counties of Winnebago, Stephenson and Kankakee. Foresight Bank is owned by Foresight Financial Group, Inc., an Illinois corporation founded in 1986, a financial holding company established under the Federal Reserve. Position Summary: Provide Quality Support to FFG and Bank staff members serving as the single point of contact for all issues/problem resolutions via a ticketing system for bank-related applications. Provide administrative support for Bank Applications Support System (BASS) applications. Assist with training of staff as well as training in various products and updating training materials when needed. Provide report and data analytics for audit and exam requests. Merger and Acquisition support. Responsible for participating in the overall development, implementation, standardization, user communication, and education of all supported products and services. Primary Responsibilities: * Provide quality support based on the urgency of the ticket. Communicate and implement the resolution as applicable and update or create a solution or FAQs for future issues or problems. * Liaison to vendors under the bank supported system applications. * New product support assigned to ensure all the appropriate departments are involved in the process. This includes but is not limited to product set up, product parameters, ensuring standardization, role set up, etc. * Support end-users in use of BASS products with password resets, change management protocol, disaster recovery, and identify opportunities of standardization and process improvements. * Onboarding and offboarding users for BASS products and update the Master User Access Report * Periodic role and user access review, and role standardization based on job function. * Upgrade and Release Management to include reading and understanding changes to the systems supported by BASS; Communicating the changes which will impact the banks daily processes, to include when the change will take place and when the change is completed; updating procedures and solutions as applicable; and post upgrade/release testing to ensure the application/system is functioning properly. * Participate in Annual Disaster Recovery Testing and assist in updating the SME master directory. * Support/assist the SME user group. Review and update standardized procedures and Solution Database on an annual basis. * Review Ad hoc reports for standardization and if a new report is requested add the report * Provide support for all audit and exam requests and share the information with all banks. * Assist in the set up and training of merger and acquisition banks. * Assist Year end activities * Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competencies: To perform the job successfully, an individual should demonstrate the following competencies. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Customer Service: Advanced ability to fulfill the needs of customers by anticipating their needs and delivering timely and accurate communication and follow through. Organizational: Can establish a systematic course of action for self to accomplish objectives in an organized manner; determines priorities and allocates resources effectively, within established timeframes. Communicator: Actively listens and seeks to understand others in a team-based environment. Effective written and oral communication skills. Technical: Advanced working knowledge from user perspective of Jack Henry applications; e-Banking suite knowledge. Fluency in Microsoft Office Word and Excel. Teamwork: Exhibits objectivity and openness to other's views; gives and welcomes feedback; contributes to building a confident team spirit; supports everyone's efforts to succeed. Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; and uses reason even when dealing with emotional topics. Security/Safety: Safeguards digital resources and adheres to all Standards, Procedures and Policies relevant to Cyber Security, Information Security (i.e. GLBA/Clean Desk) and physical security. Encourages and supports others to be physically and digitally safe while at work. Honesty & Integrity: Instills mutual trust and confidence, fosters a culture of compliance and high ethics and confidentiality, advanced demonstration of corporate responsibility and fair treatment of others. Position Performance Standards: Completes all assigned training, tasks, and projects by established deadlines. Takes pride in completing work within established deadlines. Any problems identified are researched to see the level of impact, inform customers of the problems, and ensure the problem is resolved and root cause is determined. Follows up ideally within 30 minutes or less, and within no more than an hour, to acknowledge support questions or requests. Performance Weightings: 40% Competencies 60% Position Performance Standards and Personal Goals Qualifications: HS Diploma or equivalent required. Minimum 1 year working in banking, with Jack Henry core platform experience preferred. Physical Demands and Work Environment: This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers and phones. The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires manual dexterity. While performing the duties of this Job, the Team Member is regularly required to sit or stand for extended periods of time.
$58k-76k yearly est. 60d+ ago
IT Help Desk Technician (Intermediate -Level)
Surge It Support
Information technology professional job in Elgin, IL
IT Help Desk Technician, this dynamic and innovative individual is solution oriented at heart, with experience to back it up. You will be responsible for all aspects of Surge IT Support, Inc., Help Desk Support. We are looking for an individual with 2\-3 years of Help Desk or Computer Network experience to provide fast and useful technical expertise and assistance on computer systems. You will answer queries on basic\-advance technical issues and offer advice to solve them. The goal is to create value for clients that will help preserve the company's reputation and business. Skillset This Intermediate\-level Help desk technician must have: Â· Strong interpersonal skills Â· Solid technical knowledge Â· Confident & Effective communicate skills, able to understand complex problems and explain solutions in simple terms. Â· Must be customer\-oriented and patient to deal with difficult customers. Duties Serving as the first point of contact for customers seeking technical assistance over the phone or email Performing basic\-intermediate remote troubleshooting through diagnostic techniques and pertinent questions Determining the best solution based on the issue and details provided by customers Walk the customer through the problem\-solving process Provide some support to entry\-level support personnel Direct unresolved\/complex issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs Follow\-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements on procedures Requirements Experience a help desk technician or other customer support role Tech savvy and working knowledge of office automation products, databases and remote control Knowledgeable of computer systems, mobile devices and other tech products Ability to diagnose and resolve technical issues under pressure Proficiency in English Excellent communication skills Customer\-oriented and cool\-tempered IT Certifications: Cloud management & automation; data center virtualization; network virtualization; digital workspace, desktop and mobility Benefits Hourly position Part\-time or Full\-time Computer "}}],"is Mobile":false,"iframe":"true","job Type":"Any","apply Name":"Apply Now","zsoid":"695123495","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"IT Services"},{"field Label":"Work Experience","uitype":2,"value":"0\-1 year"},{"field Label":"City","uitype":1,"value":"Elgin"},{"field Label":"State\/Province","uitype":1,"value":"Illinois"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"60123"}],"header Name":"IT Help Desk Technician (Intermediate \-Level)","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00267007","attach Arr":[],"custom Template":"2","is CandidateLoginEnabled":false,"job Id":"**********00283024","FontSize":"15","location":"Elgin","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}
$40k-68k yearly est. 60d+ ago
IT Support Technician
Amentum
Information technology professional job in Batavia, IL
Amentum is seeking an IT Support Technician in Batavia, NY to support our DHS customer at their regional CONUS and OCONUS facilities. With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and remote support. With your experience with Windows operating systems including patching and updates, Active Directory, data encryption, and backup software, you will make a great addition to our team. In addition to your technical experience, you also have exceptional customer service skills and are willing to go the extra mile. Responsibilities: Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. Also provide support of mobile and wireless devices to include smartphones, tablets, and hotspots Assist in testing, applying, and maintaining server configurations and related security patches, as well as maintaining and checking the health of systems and backups to include restore testing Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets Conduct or provide new equipment deployments and/or requested deployment support, including installation and maintenance of video teleconferencing infrastructure Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge convention and drive progress. Our commitments are underpinned by the belief that safety, collaboration and well-being are integral to success. Headquartered in Chantilly, Virginia, we have approximately 50,000 employees in more than 70 countries across all 7 continents. Minimum Requirements: Associates Degree, and at least 1 year of IT help desk support experience Or High school diploma/GED, and at least 3 years of IT help desk support experience Hands-on experience with providing network, computer, server, device imaging/encryption, mobile, server and backup support Experience using the ServiceNow ticketing system (or similar ticketing system) Experience with the Microsoft Windows 11 operating system Experience with Microsoft Office365, including Microsoft Teams Experience with end-point management and reporting tools (SCCM, Bomgar, Zscaler, and PowerShell scripting) Familiarity with the ITIL process Good technical writing, presentation, and documentation skills Must be able and willing to perform physically demanding tasks, such as bending, kneeling, stretching, crawling, lifting, or moving up to 50 lbs. Must have a valid driver's license, access to personal transportation, and be able to pass a Motor Vehicle Records check Local and/or overnight travel to Government locations is required (local short notice travel to customer sites is common; extended overnight and air travel is typically less than 15% per year) Must be comfortable working in a Law Enforcement environment, which may consist of locations such as detention facilities, prisons, or jails Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location. Preferred Qualifications: Prior experience of IT support in an Enterprise environment Experience with Windows Server 2019 and Hyper-V Experience with InfoBlox and NetBackup Experience performing hardware repair of HP computers/printers and Dell servers Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks Experience evaluating system performance results and recommending improvements or optimizations Experience planning and leading technology assignments and projects ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications Compensation Details: $32.00 - $35.00 The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws. Benefits Overview: Our health and welfare benefits are designed to support you and your priorities. Offerings include: Health, dental, and vision insurance Paid time off and holidays Retirement benefits (including 401(k) matching) Educational reimbursement Parental leave Employee stock purchase plan Tax-saving options Disability and life insurance Pet insurance Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits. Original Posting: 01/15/2026 - Until Filled Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
$32-35 hourly Auto-Apply 12d ago
IT Specialist
Search Made Easy
Information technology professional job in South Barrington, IL
Job Description IT Specialist - Food Manufacturing Schaumburg / South Barrington Area (Western Chicago Suburbs) About the Opportunity: A well-established food manufacturing company in the western suburbs of Chicago is seeking an experienced IT Specialist to maintain and enhance its technology infrastructure. This role supports manufacturing operations, R&D teams, and corporate functions, playing a key part in operational success. Key Responsibilities: Provide support and maintenance for hardware, software, and network systems Partner with production and R&D on automation and operational technology needs Manage cybersecurity policies and data protection Support enterprise systems including ERP and production management software Identify opportunities to leverage technology for process improvements Ideal Candidate: Experience in IT support within manufacturing or industrial settings preferred Strong knowledge of network infrastructure, cybersecurity, and enterprise applications Familiarity with automation or manufacturing technology is a plus Excellent problem-solving, communication, and teamwork abilities Relevant IT degree or equivalent experience Compensation and Benefits: Competitive salary range: $75,000 to $95,000 annually, based on experience Comprehensive benefits package including health, retirement, paid time off, and professional development Equal Opportunity and Privacy Notice: Search Made Easy is an equal opportunity recruitment firm committed to non-discrimination in all hiring practices. We adhere strictly to all applicable data protection laws, including Illinois state requirements and federal regulations. For comprehensive details on our privacy practices, please visit our Privacy Policy. By submitting your application, you consent to the processing of your personal data in accordance with these policies. Only qualified candidates will be contacted. Applying does not establish an employer-employee relationship between you and Search Made Easy or its clients. If you require accommodations during the recruitment process, please notify us at *************** at the time of application. All candidate information is handled lawfully, securely, and solely for legitimate business needs related to recruitment.
$75k-95k yearly 24d ago
Grinding Application Technician
Searchforce 4.1
Information technology professional job in Elgin, IL
The successful candidate will have a familiarity with ID/OD grinding. Must have a minimum of 1 year of CNC experience, preferably ID/OD grinding. Candidate will facilitate time studies, test grinds, process development, and on/off site training. Travel (including overnight) is expected 60-80%. QUALIFICATIONS & RESPONSIBILITIES: Able to prepare, setup and operate grinding/CNC equipment. Working knowledge of Fanuc and/or Siemens controls. Fluent in reading and writing CNC program code. Must possess blueprint/CAD interpretation skills, ability to interpret sketches, engineering drawings, etc. Must be able to work with close tolerances (imperial and metric). Understanding of inspection techniques, equipment, and gauges as well as micrometers, vernier calipers, etc. Perform machine demonstrations, test grinds, time studies, feasibility studies, runoffs, and process development. Review customer requirements and collaborate with Applications/Sales Team to determine proper tools, grinding wheels, and process selection. Conduct/facilitate training classes both in-house and at off-site facilities. Assist in prototype machine PLC and option testing of mechanical and control software functions. Demonstrate and instruct techniques, methods and procedures for machine tool equipment and related attachments and accessories. Provide technical phone support for customers, salespersons, and distributors. Identify and resolve customer problems and issues through remote means such as phone, video conference, e-mail etc. Utilize internal resources to identify and resolve service issues as needed. Communicate and coordinate application activities internally. Escalate/forward service calls to management if necessary. Organize and maintain documentation of application procedures. ADMINISTRATION: Strong verbal and written communication skills. Complete reports after each application run-off, test, training, etc. Communicate follow up activities through reports and/or other electronic means. Complete application billings and expense reports in a timely manner. Must have good credit and make on-time payments corporate credit card. Available for after-hour phone support for key customers, service/apps engineers, sales as needed. Adhere to company policies and procedures. Strive to continuously find ways to improve processes and activities performed. Contribute towards improving the productivity of our company. Complete other tasks that are assigned by management from time to time. LOCATION: Hybrid/Remote: Elmira, NY or Elgin, IL or Traverse City, MI Requirements Must have a minimum of 1 year of CNC experience, preferably ID/OD grinding Fluent in reading and writing CNC program code. Must possess blueprint/CAD interpretation skills, ability to interpret sketches, engineering drawings, etc. Must have good credit and make on-time payments corporate credit card. Available for after-hour phone support for key customers, service/apps engineers, sales as needed.
$65k-105k yearly est. 60d+ ago
IT Helpdesk Technician
Family Fresh Pack Inc.
Information technology professional job in Monticello, WI
Job DescriptionDescription: Ready to launch your IT career? Join us as an IT Helpdesk Technician and jumpstart your journey with hands-on experience and valuable training. We have openings for an IT Helpdesk Technician to join our team. As an IT Helpdesk Technician, you will be the first point of contact for our employees experiencing IT issues. You will provide level 1 troubleshooting support, ensuring efficient operation of our IT infrastructure and delivering exceptional customer service. Freshpack is a custom cheese packaging company that develops and innovates cheese products and packaging. Our products can be found in all 50 states and in most major retailers. Over the past 25 years, our team has grown from 15 to 240+ employees. It is an exciting time to join our team, as we are poised for substantial growth over the next 3-5 years. Duties/Responsibilities Provide level 1 troubleshooting for IT-related issues across various platforms. Monitor and maintain printers as needed, ensuring minimal downtime. Manage domain accounts, including onboarding new users and offboarding departing employees. Perform routine system maintenance on our fleet of tablets and PCs to ensure optimal performance. Facilitate improvements to our business systems and processes through the use of no and low code workflow tools. Collaborate with the IT team to resolve complex issues and contribute to IT projects. Requirements: Qualifications: Bilingual (English/Spanish) preferred Previous experience in IT support or a related field. Familiarity with troubleshooting Windows and tablet operating systems. Basic understanding of network concepts and printer maintenance. Excellent problem-solving skills and attention to detail. Strong communication and customer service skills. Ability to work independently and manage multiple tasks simultaneously. Schedule 6:00am - 2:30pm M - F, some overtime as needed Benefits Medical, dental, vision insurance & more! 401(k) program Referral program Get paid every Friday!
$35k-59k yearly est. 21d ago
IT Bench Technician
Leadingit
Information technology professional job in Woodstock, IL
What this role will entail: Applying for a new job can be exhausting. If you are looking for a new career with a company that CARES about you - keep reading. Not only does LeadingIT offer competitive salary with UPWARD mobility we provide 100% PAID medical/dental/life/vision benefits AND a 4% match 401k. Accountabilities: Handling a massive variety of client support requests from a diverse client base Hardware deployment to clients PC Imaging Determine the best solution based on the issue and details provided by customers Travel on-site to clients organization Follow-up and update customer status and information Identify and suggest possible improvements on procedures Walk the customer through the problem-solving process Indicators that this will be the role for you: Proven experience as a IT Bench Technician or other customer support role Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues Passionate (and patient) about problem solving and customer service. Diligent with note taking, following process, and documentation. Driven to learn more, stay positive, and grow; not only as a team member but in all of life. CompTIA A+ and Net+ certifications are a plus! Experience working at an NOC is a plus! More about us: At LeadingIT, our people and our culture are at the heart of everything we do. We are a growing, security-focused MSP that runs on the Entrepreneurial Operating System (EOS). This means clarity, accountability, and alignment are not buzzwords here. They are how we operate every single day. We want everyone on our team to live their EOS life, which means having the ability to do what you love, with people you love, while making a huge difference, being compensated appropriately, with time for other passions. Our core values are not posters on the wall. They are who we are. Accountable. Staying Positive. Chase Excellence. Driven. Humbly Confident. If these values describe how you show up in your work and with your clients, you will fit right in here. Our all-inclusive total compensation and benefits package for this role includes: Salary is based on your experience, drive and the value you can bring our company; and is in the range of $40,000 to $45,000 per year. Ascension plan if applicable We provide 100% company paid health, dental, life, and vision benefits - value of $4,500 to $14,000/year We match 5% of your contributions to Guideline 401k - value of 5% of salary. Open Door PTO policy Company provided gear (notebook + iPhone) as well as company clothing. Our hiring process: Submit your application If we like what we see, we will reach out to schedule a video interview Additional Perks: We're building a company where success is shared. LeadingIT has committed to distributing $5 million in profit back to our team over the next 10 years-on top of fully paid benefits, unlimited PTO, and a people-first culture. We are building something that changes lives. For a more in depth look at our jobs/benefits/hiring timeline check out *************************** 1+ years of IT MSP experience Experience working with Network Equipment Experience reimaging workstations
$40k-45k yearly 47d ago
Sr Applications Technologist I
Synergy Flavors 4.2
Information technology professional job in Wauconda, IL
Synergy Flavors, part of the Carbery Group, is more than just a leading international supplier of ingredients to the global food and beverage industry-we're a team driven by purpose. Our vision is simple yet powerful: enriching lives through healthier and tastier foods. We believe great flavor starts with great people. That's why we're committed to hiring creative, passionate individuals who want to make a real impact. With deep expertise across food, beverage, and nutrition, our teams develop high-quality taste solutions that inspire innovation and elevate everyday experiences. Your Role in Synergy's SuccessHow You Will Contribute Senior Application Technologist Position Summary: The Senior Sweet Application Technologist I is a highly experienced professional responsible for leading the development and optimization of sweet food products. This role requires advanced technical expertise, strategic thinking, and leadership capabilities. The ideal candidate will independently manage complex projects, mentor junior team members or technicians, and provide technical support across internal teams and customer engagements. Operating under indirect supervision, this role has a moderate direct impact on business decisions and functional activities. Roles & Responsibilities: Product Development & Innovation · Independently develop and optimize sweet product formulations using various flavor delivery systems. · Reverse engineer finished products based on label declarations and nutritional panels. · Demonstrate thorough understanding of batching, processing, and formulation techniques. · Create recipes featuring winning flavors, new technologies, and product design proposals to drive value to the flavor business, across the sweet, dairy and nutrition segments. · Establish and execute testing protocols for shelf life and stability studies. Technical Expertise & Support · Provide advanced technical support to internal and external customers during demos, presentations, plant trials, and production runs. · Maintain organized and efficient laboratory equipment and environment. · Participate in routine taste panels and sensory evaluations. · Demonstrate broad flavor knowledge and understanding of sweet systems and applications. · Possess moderate understanding of finished product labels, nutritional panels, and ingredient statements. · Stay current with new ingredients, flavor trends, and changes to industry standards. Cross-Functional Collaboration · Lead cross-functional teams for strategic internal projects and key accounts. · Collaborate frequently with Flavor Chemists, Account Managers, Marketing, Business Development, and other Application Technologists to deliver winning submissions. · May accompany account managers on sales calls or customer visits as technical support. · Understand the background and strategic context of incoming project requests. · Showcase flavors effectively to customers through innovative demos and presentations. Project Management & Problem Solving · Lead projects independently, including planning, analysis, and communication of results. · Solve complex technical challenges by gathering and synthesizing information from internal and external sources. · Track and analyze project outcomes to inform future development. Mentorship & Influence · Mentor and coach junior technologists, fostering technical growth and collaboration. · May direct Lab Technicians in batching finished products, screening flavors and conducting stability tests · Demonstrate a broad understanding of Synergy's business and strategic goals. · Moderate direct influence on functional activities and contribute to business decisions through technical leadership. Travel Requirement · Domestic travel up to 30% to support customer visits, plant trials, presentations, and cross-functional collaboration. · Participate in and help execute trade shows demos, with moderate experience in representing technical capabilities and showcasing flavor solutions. Qualifications: Education · Bachelor of Science or higher in Food Science or other applied science. Experience · Minimum 8 years of application lab experience in sweet product development or related field. · 5+ years of application lab experience in 2 or more of the following areas: protein bars and food nutritional applications, confectionery, dairy food applications (yogurt, ice cream, frozen dessert). · Experience supporting plant trials and commercialization processes preferred. Technical Skills · Advanced understanding of food preparation practices, mixing/blending techniques, and flavor systems. · Ability to reverse engineer formulations and interpret label/nutritional data. · Strong documentation skills; proficient in Excel, Word, and internal databases. · Ability to work accurately and efficiently across multiple complex projects. Soft Skills · Excellent communication and interpersonal skills. · Strong presentation skills · Strong leadership and mentoring capabilities. · Possesses strong organizational agility especially when leading cross-functional projects · Be able to develop and maintain strong peer relationships and collaborate effectively within a team environment. · Comfortable with ambiguity and capable of driving projects independently. · Positive attitude and ability to thrive in a fast-paced, team-oriented environment. Salary range: $82,000.00 - $110,000.00 The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. For more information on our benefits click here. Our Commitment to our People We are a diverse and growing workforce of over 1,000 people across eight countries globally. As we continue to grow, we want to ensure that Carbery Group continues to be a place where people are supported to develop and feel that they can do their best work. We are committed to driving growth, developing future capability and delivering results through our dedicated teams. We offer competitive salaries, comprehensive benefits, and an inclusive workplace where your skills, perspectives, and experience help shape the future of our industry. Join us and be part of a team that values collaboration and makes a meaningful impact - from local communities to global markets. Carbery Group is proud to be an Equal Opportunity Employer, committed to fostering a supportive work environment.
$82k-110k yearly Auto-Apply 2d ago

Learn more about information technology professional jobs

How much does an information technology professional earn in Rockford, IL?

The average information technology professional in Rockford, IL earns between $59,000 and $123,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in Rockford, IL

$85,000

$59,00010%

$85,000Median

$123,00090%

What are the biggest employers of Information Technology Professionals in Rockford, IL?

The biggest employers of Information Technology Professionals in Rockford, IL are:

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Information Technology Professional Rockford, IL Jobs

Information technology professional jobs in Rockford, IL - 297 jobs

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