Information technology professional jobs in Santa Fe, NM

Arizona - Remote; Arkansas - Remote; Baton Rouge, LA; Colorado - Remote; Colorado Springs, CO; Dallas, TX; Denver, CO; Des Moines, IA; Fayetteville, AR; Florida - Remote; Fort Worth, TX; Georgia - Remote; Idaho - Remote; Indiana - Remote; Iowa - Remote; Joplin, MO; Kansas - Remote; Kansas City, MO; Kentucky - Remote; Lincoln, NE; Little Rock, AR; Louisiana - Remote; Loveland, CO; Michigan - Remote; Mississippi - Remote; Missouri - Remote; Montana - Remote; Nebraska - Remote; Nevada - Remote; New Hampshire - Remote; New Mexico - Remote; North Carolina - Remote; North Dakota - Remote; North Kansas City, MO; Ohio - Remote; Oklahoma - Remote; Oklahoma City, OK; Omaha, NE; Overland Park, KS; Phoenix, AZ; South Dakota - Remote; Tennessee - Remote; Texas - Remote; Tulsa, OK; Utah - Remote; Virginia - Remote; West Virginia - Remote; Wisconsin - Remote; Wyoming - Remote **Company Description** We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company. We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. **Job Description** We are seeking an Electrical Technical Expert to join our Data Center team and serve as the subject matter expert on hyperscale, mission-critical campus and facility electrical systems. This role is ideal for someone who thrives in a fast-paced, ever-evolving environment and is passionate about supporting project teams with deep technical expertise. You will be the go-to resource for electrical design strategy, QA/QC oversight, and technical mentorship across high-impact data center projects. Your work will directly influence the reliability, scalability, and innovation of our electrical systems supporting hyperscale clients. **Key Responsibilities** + Serve as the technical lead for electrical systems in hyperscale and/or colocation data center projects, including power distribution, switchgear, UPS systems, and emergency power. + Provide expert-level guidance on design standards, code compliance (NEC, NFPA, IEEE), and commissioning protocols. + Collaborate with project managers, engineers, and external partners to ensure technical excellence and alignment with client goals. + Mentor and support engineering teams, offering technical reviews, troubleshooting, and strategic input. + Lead QA/QC processes and ensure all deliverables meet the highest standards of quality and reliability. + Stay current with emerging technologies and trends in mission-critical infrastructure and integrate them into project strategies. **Qualifications** **You are passionate about:** + Working collaboratively with others. + Having ownership in the work you do. + Using your talents to positively affect communities. **You bring to the team:** + Strong communication skills. + Ability to contribute and work well with a team. + Excellent interpersonal and problem-solving skills. + Bachelor's degree in Electrical Engineering and PE License + 12+ years of experience in electrical engineering with a focus on hyperscale data centers or mission-critical facilities. + Proven ability to lead technical design efforts and support multidisciplinary teams. + Strong understanding of medium and low voltage systems, redundancy strategies, and commissioning practices. + Excellent communication and collaboration skills. + Passion for mentoring and developing engineering talent. \#LI-DD1 Actual compensation will vary based on factors such as experience, qualifications, geographic location, skills, education, and internal equity. Colorado Pay Range $150,000-$236,000USD **Additional Information** Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: + Receive a competitive 401(k) match + Be empowered to build your career with tailored development paths + Have the possibility for flexible work arrangements + Engage in work that has a positive impact on communities + Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** . Create a Job Alert Interested in building your career at Olsson? Get future opportunities sent straight to your email.

** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD and WD_BLACK Professional brands. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Today's exceptional challenges require your unique skills. Together, we can build the future of data storage. **Job Description** The Manager, IT Audit, will play a key role within Western Digital's Global Internal Audit (IA) organization, supporting the delivery of assurance and advisory activities related to technology, cybersecurity, IT governance, and systems implementation. Reporting to the Senior Director, IT Audit, this role will oversee and execute audits across global operations, support the company's SOX program, and help strengthen IT risk management practices in alignment with WD's enterprise strategy and "Built to Win" culture. The role partners closely with IT, Information Security, Finance, and external auditors to ensure robust IT controls and readiness across WD's technology landscape. ESSENTIAL DUTIES AND RESPONSIBILITIES Audit Planning & Execution + Lead the planning, execution, and reporting of IT audit engagements across infrastructure, applications, ITGCs, and cybersecurity. + Conduct IT SOX control testing, including ITGCs, automated controls (ITACs), IPE, and system access reviews across ERP (Oracle) and key business systems. + Assess system changes, configurations, and integrations to ensure compliance with WD's IT policies and SOX requirements. + Identify control deficiencies, root causes, and actionable recommendations, ensuring timely management remediation. + Support coordination with external auditors (KPMG) to align on scope, approach, and reliance opportunities. + Ensure all audit documentation is complete and accurate in AuditBoard in accordance with IA methodology and professional standards. Risk & Governance + Partner with Enterprise Risk Management (ERM) to identify and assess technology and cyber risks within the enterprise risk framework. + Evaluate IT governance and control maturity, providing insights on opportunities to enhance policies, processes, and automation. + Support audits and advisory reviews over major initiatives such as system implementations, cloud transformation, AI enablement, and system decommissioning. + Stay informed on evolving IT regulations (e.g., PCAOB, SEC, data privacy, etc.) and industry trends to enhance WD's control posture. Collaboration & Communication + Build strong partnerships with IT, Information Security, Finance, and other global functions to promote a culture of risk awareness and control excellence. + Communicate audit results, risk insights, and recommendations clearly to management across geographies. + Work closely with global IA colleagues to ensure consistent methodologies and high-quality execution. + Participate in cross-functional initiatives and special projects as assigned by the CAE or Senior Director. Leadership & Development + Provide direction and coaching to staff auditors, including WD's India-based resources and co-sourced partners. + Foster collaboration, innovation, and continuous improvement within the IT Audit function. + Contribute to the development and maintenance of standardized IT audit programs and best practices within AuditBoard. **Qualifications** REQUIRED + Bachelor's degree in Information Systems, Computer Science, Engineering, Accounting, or a related discipline. + Professional certification preferred: CISA, CISSP, CISM, CIA, or equivalent. + 6-10 years of progressive IT audit, IT risk, or technology assurance experience (public company or Big Four experience preferred). + Hands-on experience auditing ERP systems (Oracle), ITGCs, ITACs, IPE, and cybersecurity programs. + Familiarity with cloud platforms, identity management, and data governance processes. + Strong understanding of IT SOX control testing, evidence evaluation, and external auditor coordination. SKILLS + Experience using AuditBoard or similar GRC/audit management tools is a plus. + Excellent analytical, communication, and project management skills. + Ability to manage multiple priorities in a fast-paced, global environment. + Strong collaboration mindset and ability to work effectively with geographically dispersed teams (U.S., India, and Asia). + Occasional travel (domestic and international) may be required. **Additional Information** Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** . Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be **02/13/2025** (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this. \#LI-VV1 **Compensation & Benefits Details** + An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. + The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future. + If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. + You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards. + We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan. + **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .

Pay Range USD $73,000.00 - USD $89,000.00 /Yr. About Us Join Our Mission At Omega Technical Services, every role supports a mission that matters. Whether you're advancing national security, driving innovation in nuclear infrastructure, or supporting critical DOE and DoD operations, you're part of something bigger here. Overview Omega Technical Services is seeking a highly motivated Customer Support Specialist 2 to support ongoing operations at Los Alamos, NM. This position plays a vital role in advancing critical mission objectives in a highly regulated, technically demanding environment. As a trusted partner to government agencies and national laboratories, Omega Technical Services supports some of the nation's most complex and high-impact programs. Through these strategic collaborations, Omega contributes directly to the strength, security, and sustainability of the U.S. Nuclear Security Enterprise. Responsibilities Provide front-line support for user authentication issues, including login problems, credential management, and access to LANL systems. Deliver timely resolution of technical problems or escalate complex issues to appropriate technical teams. Maintain clear and consistent communication with customers, including case status updates and resolution timelines. Generate and distribute weekly reports on credential usage statistics to management and stakeholders. Develop and maintain strong working relationships with internal customers to ensure high levels of satisfaction. Create, document, and implement standard operating procedures and customer service guidelines for credential issuance support. Apply broad technical experience and professional judgment to resolve complex issues creatively and effectively. Exercise significant judgement in determining objectives and methods for new assignments and improving workflows. Education Requirements A bachelor's degree and 5 years of related experience Degree in computer science or an IT-related field Qualifications Active Q clearance (Top Secret will be considered if active) Candidate must be a U.S. Citizen. Satisfactory results of a pre-employment screening, which includes a drug and breath alcohol test, along with a Motor Vehicle Record check. Candidate must be able to maintain a DOE Security Clearance. Demonstrated experience in customer-facing IT support roles, particularly in authentication and access management. Experience with incident management systems and applications. Basic computer and application literacy (Microsoft Office, Collaboration & Communication tools, and File Management). Strong problem-solving skills and the ability to work independently in a fast-paced environment. Excellent written and verbal communication skills. Experience with documenting procedures and generating technical reports. Proven ability to manage multiple priorities and provide timely updates to stakeholders. Operate with minimal supervision and may coordinate the activities of other support personnel. Preferred Qualifications Certifications in IT support, cybersecurity, or related fields. Previous DOE/NNSA work experience. Experience with MSOffice 365/Teams. MFA (multifactor authentication) token experience. Experience with incident management tools (SNOW is one example, but others would be considered as well) Work Schedule Shift will be dependent upon customer site discretion. Why Omega Technical Services? Omega Technical Services is a Service-Disabled Veteran-Owned Small Business and a trusted partner to the Department of Energy, Department of Defense, and other commercial clients, supporting mission-critical projects that shape national security and technological innovation. Our culture is defined by leadership, initiative, and trust. Our values drive meaningful outcomes and long-term impact. At Omega Technical Services, you'll work alongside elite subject matter experts who thrive on being challenged, innovation, and collaboration. We offer competitive pay, comprehensive benefits, and the opportunity to grow your career in a mission-first, people-focused environment. When you join Omega Technical Services, you're not just starting a job, you're building a career that honors the past, powers today's progress, and accelerates the most vital missions of tomorrow. Equal Employment Opportunity Statement Omega Technical Services is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, age, or status as a qualified individual with a disability or protected veteran.

Fe Indian Health Center (SFIHC), with support to Cochiti, San Felipe, and Santa Clara Health CentersType: Full-Time, On-SiteContract: Non-Personal Services ContractSchedule: Monday-Friday, 8:00 AM - 4:30 PM (Up to 40 hours/week; occasional holidays/weekends/on-call as needed)

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This is a Remote role (Call Center) - Full-Time: Monday - Friday 8am-4:30pm CST - Comfortable working in a high-volume production environment. - Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status - Documenting information in multiple platforms using two computer monitors. - Proficient in Microsoft office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $15-$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Salary $32.15 - $48.23 Hourly $66,880 - $100,320 Annually is a Pay Band C9 Posting Details * APPLICATIONS SUBMITTED WITHOUT WORK EXPERIENCE OR A RESUME WILL NOT BE CONSIDERED. IF ATTACHING A RESUME - RESUME MUST INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (MONTH & YEAR) AND DETAILS OF WORK EXPERIENCE/JOB DUTIES* THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE. Why does the job exist? This job exists to provide high level technical support and administration of the NMCD network security, video security, server environments, and security appliances. The job is responsible for the integrity and maintenance of network security for all agency locations and devices. How does it get done? This job gets done by performing as a Security and Compliance Administrator of all security appliances, physical and virtual server environments, security alert mitigation and all agency device patching. Who are the customers? The position provides support to the New Mexico Corrections Department Staff which consists of the Adult Prisons Division, Probation and Parole Division, Administrative Services Division, and the Adult Parole Board. Ideal Candidate The ideal candidate will have the following experience: * Experience with administration of video camera security systems. * Experience with network firewall administration. * Experience with Windows Operating system security and patching. * Experience with Windows Active Directory and Group Policy administration. Minimum Qualification Bachelor's degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering, or similar technical degree and two (2) years of experience in IT security or compliance validation (e.g., HIPAA, PCI). Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling six (6) years may substitute for the required education and experience. A certificate in IT security/forensics (e.g., CISSP, CEH, CCFP, CCSP, HCISPP, SSCP) or regulated compliance (e.g., PCIP, ASV, ISA, QSA) can be used to substitute one (1) year of experience. Employment Requirements Must possess and maintain a valid New Mexico Driver's License. Employment is subject to a pre-employment background investigation and is conditional pending results. Working Conditions Work is performed in an adult prison environment, which includes daily contact with inmates. Willingness to work in a correctional facility, may be required to work odd hours, overtime, holidays, and weekends. Supplemental Information Do you know what Total Compensation is? Click here Agency Contact Information:Jerry Brinegar, **************, ************************, Email For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement. Bargaining Unit Position This position is not covered by a collective bargaining agreement.

ABOUT THE ROLE We are seeking a IT Support Specialist to join our team supporting the Los Alamos National Laboratory! This position is full-time and will be based out of Los Alamos, New Mexico. Responsibilities Provide IT help desk support to LANL's Information Science & Technology Directorate (ISD) at Los Alamos National Laboratory, specifically focusing on its National Security (NS) aspects. Support the PKI Team/ICN Accounts Office which manages the underlying network engineering and security protocols (such as PKI) that allow users to securely access and move data across the Integrated Computing Network (ICN). Serve as a primary point of contact for users experiencing technical issues related to authentication and access on LANL networks. Provide front-line support for user authentication issues, including login problems, credential management, and access to LANL systems. Deliver timely resolution of technical problems or escalate complex issues to appropriate technical teams. Maintain clear and consistent communication with customers, including case status updates and resolution timelines. Generate and distribute weekly reports on credential usage statistics to management and stakeholders. Develop and maintain strong working relationships with internal customers to ensure high levels of satisfaction. Create, document, and implement standard operating procedures and customer service guidelines for credential issuance support. Issue credentials/tokens for network access and ensure customers coming in to get verified receive token. Support as-needed requests from the field services team. Work on a Windows desktop system and utilize experience with incident management tools (like SNOW). Use MSOffice 365 and Teams frequently. Requirements Education & Years of Experience - Bachelor's Degree and 5+ years of relevant experience. Citizenship - To be considered, you must be a United States (U.S.) citizen due to the federal nature of the work. Clearance - To be considered, you must have an active or very recently active DOE “Q” Clearance or DoD “Top Secret” Clearance. Demonstrated experience in customer-facing IT support roles, particularly in authentication and access management. Experience with incident management systems and applications. Basic computer and application literacy (Microsoft Office, Collaboration & Communication tools and File Management). Strong problem-solving skills and the ability to work independently in a fast-paced environment. Excellent written and verbal communication skills. Experience with documenting procedures and generating technical reports. Proven ability to manage multiple priorities and provide timely updates to stakeholders. Operate with minimal supervision and may coordinate the activities of other support personnel. Desired Skills Certifications in IT support, cybersecurity, or related fields. Degree in computer science or IT related field. Experience with MFA (multifactor authentication) tokens. About the Site The NNSA's Los Alamos National Laboratory (LANL), located in Los Alamos, New Mexico, is a design laboratory responsible for the safety and reliability of the nuclear explosives package in nuclear weapons. This lab possesses unique capabilities in neutron scattering, enhanced surveillance, radiography, and plutonium science and engineering ( energy.gov ). ABOUT GEM GEM Technologies, Inc. (GEM) is an award-winning federal contractor with more than 30 years of experience providing environmental, construction, facility management, and technical services to federal agencies, state and local governments, and commercial organizations. Founded in 1994 as a nuclear engineering firm to support federal operations in East Tennessee, GEM has since expanded into a nationwide, multi-disciplinary provider with over 270 employees and a diverse portfolio of contracts in the environmental, nuclear, and defense sectors. Some reasons to join GEM are: Our philosophy - We believe in the power of effective collaboration and recognize that good partnerships are the building blocks to success. Our relationships - Partnering with federal clients, we solve complex problems, exceed expectations, and advance critical missions. Our team - We are committed to managing a cohesive workforce and cultivating a supportive workplace for our employees on contracts and in-office. Our community involvement - Supporting our communities, we invest time and money in local schools and non-profit organizations. COMPENSATION AND BENEFITS GEM's offered compensation is dependent on candidates' education, qualifications, and relevant years of experience. To recruit and retain our exceptional staff, we offer the opportunity to elect benefit packages that best suit our employee's needs; this includes, but is not limited to, a competitive Salary, Medical, Dental and Vision Insurance (including HSA & PPO options), Paid Time Off (PTO), Paid Holidays, Life Insurance, and a matching 401(k) Retirement Plan. Please Note : With the exception of mandated state requirements, GEM does not publish salary information on external job boards; as such, most ranges listed are estimates made by vendors and not actual salary ranges. EQUAL OPPORTUNITY EMPLOYER GEM Technologies, Inc. is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

**Job Title:** IT NOC Offering Lead **Cayuse Company:** Cayuse Commercial Operations **Department:** Business Development/IT **Salary:** $160,000.00 - $220,000.00 **Travel:** Less than 25% **The Work** The IT NOC Offering Lead is a dynamic, entrepreneurial leader responsible for building, launching, and scaling a high-growth NOC line of business. This is a hybrid role that combines the rapid innovation cycle and agility of a tech startup with operational excellence and revenue generation targets. The leader will drive business development from lead generation to deal closure, manage hybrid global operations (onshore/offshore), and champion the creation of new, market-disrupting service offerings. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + **Startup & New Offering Development** + Product Innovation: Define the vision and roadmap for new NOC service offerings (e.g., AIOps, predictive analytics, specialized cloud monitoring services), from ideation and MVP (Minimum Viable Product) development to full market launch. + Market Validation: Conduct market research, competitive analysis, and client feedback loops to ensure product-market fit for all new and existing services. + Agile Development: Lead agile development cycles for new service features and operational enhancements, embracing rapid iteration and a "fail fast, learn faster" mindset. + Proof of Concept (POC) Management: Manage and execute POCs with lighthouse customers to validate new offerings and refine the service delivery model before general availability. + Tech Stack Selection: Drive the selection and implementation of new, cutting-edge monitoring and automation technologies to support innovative offerings and enhance efficiency. + **Sales & Business Development** + Revenue Generation: Drive the growth of the NOC as a distinct line of business by achieving assigned sales targets and increasing the annual recurring revenue (ARR) of NOC services. + Sales Pipeline & Lead Generation: Proactively identify and generate new leads for existing and new NOC service offerings. Build and manage a robust sales pipeline in collaboration with the core sales and marketing teams. + RFP Management: Lead the technical and operational response to Requests for Proposal (RFPs), ensuring compelling, accurate, and competitive proposals are submitted. + Deal Closure: Provide expert technical support during the sales cycle, conducting client presentations, demonstrating service capabilities, and leading technical negotiations to successfully close deals. + **Leadership & Team Management** + Lead, mentor, and develop high-performing, agile teams (onshore/offshore) capable of both stable operations and rapid innovation. + Define and execute a strategy for building and leveraging both onshore and offshore teams, optimizing for cost efficiency, 24/7 coverage, and specialized skill sets within a lean operational model. + **Network Operations & Service Delivery** + Oversee daily NOC operations within a fast-paced environment, ensuring scope, schedule, and quality adherence and alignment with SLAs. + Ensure continuous monitoring, lead incident response efforts during critical outages, and manage end-to-end service delivery for a diverse client base. + **Other duties as assigned.** **Qualifications** **Qualifications - Here's What You Need** + Education: Bachelor's degree in Computer Science, Information Technology, Business, or a related field, or equivalent work experience. MBA is a plus. + 7+ years of experience in network operations or managed services, with at least 3 years in a leadership role. + Proven track record in B2B sales, business development, or pre-sales engineering related to IT services or managed services is essential. + Experience managing global or geographically dispersed teams (onshore/offshore). + Experience in a startup, greenfield project, or new product launch environment is highly desirable. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately + Proficient in MS Office, Word, Outlook, PowerPoint, and Excel. + Strong understanding of network protocols, infrastructure (LAN/WAN), security concepts, and monitoring tools. + Familiarity with emerging technologies like AIOps, cloud monitoring, and automation scripting. + Exceptional leadership, entrepreneurial spirit, and a proactive, "owner" mindset. + Superior communication, presentation, negotiation, and client-facing skills. + Ability to thrive in ambiguity and drive clarity in a fast-paced, high-pressure environment. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Senior Managing Director** **Working Conditions** + Professional remote office environment. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. **Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.** **Pay Range** USD $160,000.00 - USD $220,000.00 /Yr. Submit a Referral (********************************************************************************************************************************* **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103676_ **Category** _Business Development_ **Position Type** _Full-Time Salary Exempt_ **Remote** _Yes_ **Clearance Required** _None_

Job Description Responsible for contributing to the successful prioritization and completion of daily Information Technology functions and support. Ensure optimum service quality for existing environments; continued innovation, evaluation, and adoption of new technology solutions; guarantee satisfaction in accordance with the department's and Company's high standards. ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following: Assist in prioritizing and verifying completion of all Information Technology support and managed services tickets; ensuring the Information Technology department provides immediate support and prompt resolution to issues. Assist in developing and maintaining support procedures. Assist in developing and maintaining technical documentation for all production systems and active projects within the enterprise. Perform daily preventive monitoring; verifying the integrity and availability of systems & applications, databases, systems, and/or key processes; reviewing system and application logs when necessary. Contribute in the installation, deployment, maintenance, and/or rebuilding of existing workstation environments. Configure hardware and peripherals, services, settings, profiles, storage, security access, etc. in accordance with department policies and procedures. Maintain patches and security updates on a regular basis and upgrade systems, applications, tools, and utilities to ensure the department follows established compliance and standards guidelines. Required to be a part of the on-call schedule to support, troubleshoot and resolve high priority issues. Keep all areas clean and sanitized as directed. Responsible for maintaining a consistent, regular attendance record. Help keep areas clean and sanitized as directed Perform other duties as assigned. Monitors support ticketing system for all ticket status', which includes, updating notes, communicating with requesters, aiding other IT team members, and completing all assigned tickets. Provides backup support for IT team members, including the handling of all incoming support calls, emails and walk-ins as required to maintain department SLAs. 24/7/365 Availability, Rotating Schedules, and Overtime Required as needed to work odd hours to accommodate projects, system maintenance, critical issues, emergencies, etc. Participate in the regular on-call after hours IT support schedule. EDUCATION / EXPERIENCE: Associate degree in Information Technology, Computer Science, Engineering, Management Information Systems, or equivalent; minimum of one to three (1-3) years related work experience; or an equivalent combination of education and work experience. Relevant technical certifications: CompTIA A+, Network+, Security+ required at time of or during employment. Microsoft, Cisco, VMware, or other relevant industry certifications a plus. PHYSICAL DEMANDS / WORK DEMANDS: The physical demands and work environment described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Employee is frequently required to lift and/or move up to 50 pounds. The Employee is frequently required to risk danger of electrical shock and/or radiation (from computers, networking components, wireless components). The noise level in the work environment is usually moderate. When on the casino floor the noise level increases to loud. Employee will be exposed to second-hand cigarette smoke. Levels of interaction: Face-to-face / in person: High level of interaction with other employees, high with guests and vendors. Telephone interaction: High level of interaction with employees, vendors and guests.

Responsible for contributing to the successful prioritization and completion of daily Information Technology functions and support. Ensure optimum service quality for existing environments; continued innovation, evaluation, and adoption of new technology solutions; guarantee satisfaction in accordance with the department's and Company's high standards. ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following: Assist in prioritizing and verifying completion of all Information Technology support and managed services tickets; ensuring the Information Technology department provides immediate support and prompt resolution to issues. Assist in developing and maintaining support procedures. Assist in developing and maintaining technical documentation for all production systems and active projects within the enterprise. Perform daily preventive monitoring; verifying the integrity and availability of systems & applications, databases, systems, and/or key processes; reviewing system and application logs when necessary. Contribute in the installation, deployment, maintenance, and/or rebuilding of existing workstation environments. Configure hardware and peripherals, services, settings, profiles, storage, security access, etc. in accordance with department policies and procedures. Maintain patches and security updates on a regular basis and upgrade systems, applications, tools, and utilities to ensure the department follows established compliance and standards guidelines. Required to be a part of the on-call schedule to support, troubleshoot and resolve high priority issues. Keep all areas clean and sanitized as directed. Responsible for maintaining a consistent, regular attendance record. Help keep areas clean and sanitized as directed Perform other duties as assigned. Monitors support ticketing system for all ticket status', which includes, updating notes, communicating with requesters, aiding other IT team members, and completing all assigned tickets. Provides backup support for IT team members, including the handling of all incoming support calls, emails and walk-ins as required to maintain department SLAs. 24/7/365 Availability, Rotating Schedules, and Overtime Required as needed to work odd hours to accommodate projects, system maintenance, critical issues, emergencies, etc. Participate in the regular on-call after hours IT support schedule. EDUCATION / EXPERIENCE: Associate degree in Information Technology, Computer Science, Engineering, Management Information Systems, or equivalent; minimum of one to three (1-3) years related work experience; or an equivalent combination of education and work experience. Relevant technical certifications: CompTIA A+, Network+, Security+ required at time of or during employment. Microsoft, Cisco, VMware, or other relevant industry certifications a plus. PHYSICAL DEMANDS / WORK DEMANDS: The physical demands and work environment described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Employee is frequently required to lift and/or move up to 50 pounds. The Employee is frequently required to risk danger of electrical shock and/or radiation (from computers, networking components, wireless components). The noise level in the work environment is usually moderate. When on the casino floor the noise level increases to loud. Employee will be exposed to second-hand cigarette smoke. Levels of interaction: Face-to-face / in person: High level of interaction with other employees, high with guests and vendors. Telephone interaction: High level of interaction with employees, vendors and guests.

Part-Time IT Support Technician Job Description Job Title: Part-Time IT Support Technician Reports To: To be determined FLSA Status: Non-Exempt Pay Rate: $22.00 per hour Schedule: 20-30 hours per week; occasional evening and weekend hours as required by project needs or emergencies Location: On-site at Santa Fe Animal Shelter Position Summary: The IT Support Technician serves as the on-site liaison and support for our contracted Managed Service Provider (MSP), ensuring prompt and efficient handling of all IT-related issues and project support needs. This individual contributor role is responsible for hands-on troubleshooting, preventative maintenance, and technical support for both hardware and software systems used across the organization. Key Responsibilities: - Serve as the on-the-ground support resource for the Shelter's MSP. - Follow up on internal help desk tickets submitted by SFAS staff to ensure timely resolution. - Perform on-site workstation troubleshooting, hardware repairs, and peripheral device installations as directed by MSP. - Assist in server troubleshooting and diagnostics under the guidance of the MSP. - Provide hands-on support when remote MSP tools are not sufficient for issue resolution. - Conduct routine preventative maintenance including cleaning and inspecting of computers, printers, and peripherals. - Provide on-site support for technology-related special projects and upgrades. - Maintain a clean and organized technology work area and document work completed in help ddesk systems. Required Qualifications: - High School diploma or College Degree in Computer Science or related field, or minimum 5 years of equivalent IT support experience. - Proven experience administering and supporting Office 365 environments. - Strong knowledge of Windows 10/11, Windows Server 2016/2019+, and Mac OS. - Familiarity with Active Directory and Group Policy management is preferred. - Experience with networked environments, including routers, switches, and access points. - Prior exposure to Sophos Firewalls is a plus. - Excellent problem-solving skills and attention to detail. - Ability to work independently, follow instructions, and communicate effectively with non-technical staff. Work Schedule and Expectations: - Part-time position (20-30 hours/week), with flexibility based on project needs. - Occasional evening or weekend work required for specific projects, with advance notice. - Prompt and appropriate response expected during emergency technical issues. Santa Fe Animal Shelter is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

ENERCON Services Inc., doing business for the Federal Government through our wholly owned subsidiary, ENERCON Federal Services (EFS), provides engineering and environmental services to many branches of the Federal Government. With extensive experience in engineering design, nuclear safety, decommissioning and environmental services, we are actively supporting large and small projects throughout the DOE complex. EFS also has current experience supporting operations and decommissioning efforts at US Army Corps of Engineers and National Nuclear Security Administration (NNSA) facilities. Job Description We are currently recruiting for an experienced Computer Technician I to represent ENERCON at a customer site in Los Alamos, NM . This role requires a currently active DOE Clearance (US Citizenship Required). DUTIES INCLUDE: • Update knowledge and skills to keep up with rapid advancements in computer technology • Provide technical support to designers, engineers and other team members throughout a major VoIP deployment and implementation process • Test and verify telecom hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data • Monitor functioning of VoIP and telecom equipment and make necessary modifications to ensure the system operates in conformance with specifications • Analyze information to determine, recommend, and plan layout, including type of computers, telephones, and peripheral equipment modifications Qualifications MINIMUM QUALIFICATIONS: • Bachelor degree in computer science or related field or equivalent training/education required • At least 2 years of relevant experience required • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills • Basic ability to work independently and manage one's time • Basic knowledge of network and computer hardware and software • Knowledge of network/computer software, such as configuration management software, desktop communications software, network services software and internet directory services software • Must possess a DOE "L" or "Q" clearance or the ability to obtain a DOE "L" or "Q" Clearance (US CITIZENSHIP REQUIRED) Additional Information ENERCON Services is a 34-year old, engineering and technical services consulting company, providing premier services to companies in the energy, utility, and industrial verticals, as well as to governmental agencies across the US and Internationally. ENERCON is fully owned by our employees, and offers excellent benefits and career opportunities. To learn more about ENERCON, visit us at enercon.com . ENERCON does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

**What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Responsibilities:** + Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments. + Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies. + Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning. + Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections. + Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability. + Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits. + Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership. + Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices. **Qualifications:** + Bachelor's degree preferred or equivalent work experience preferred + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred. + 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs + Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud + Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau + Advanced experience in writing complex SQL queries, stored procedures, etc + Experience in connecting analytic applications to GCP data stores such as BigQuery. + Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus + Preferred to have prior experience in Collibra and Atscale. + Experience with CI/CD pipelines such as Concourse, Jenkins is a plus + Google Cloud Platform or any BI tool administration certification is a plus **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Under general direction of the Network Manager, provides integrated research, intermediate professional level support in areas of moderately advanced complexity such as system and/or storage and/or network, hardware, system level tools and software initiatives, including, but not limited to installation, configuration, maintenance, and support of these systems and/or networks. Requires intermediate knowledge of systems, storage, security or network analysis. Provides technical or functional guidance to users/departments and IT staff in the planning and implementations of applications, systems or networks projects. May supervise or provide functional direction to assigned student employees. Duties And Responsibilities Uses discretionary judgement to consult with users and/or other university departments to collect information/gather requirements for existing or proposed network, security, computing devices, server systems, and upgrade planning; Provides input regarding design and cost, coordinates tasks for the installation/maintenance of networks or systems for projects; Participates in the development of and provides individual and/or group instruction and/or training on operating systems, security and privacy, and other applications; assists users in maximizing use of networks and computing systems; Recommends solutions for network, hardware, software or system security projects in support of the departments strategic goals; uses judgment in selecting among authorized procedures or alternatives and seeks assistance when guidelines are inadequate; Records and maintains hardware and software inventories, site and/or server licensing, and user access and security; researches and recommends hardware and software development, purchase, implementation; Prepares detailed flow charts and diagrams outlining systems, applications, or network capabilities and processes; documents projects and may write user instructions and/or documentation; Plans and implements in-depth cyber security, including building firewalls, applying cryptography to network applications, managing host security, file permissions, and file system integrity, managing and implementing roles, and adding and deleting users according to business rules; Troubleshoots and resolves technical issues of moderately advanced complexity; Provides on-call support for network, hardware, software and/or system security services including user access and computer configuration; Evaluates and tests new or modified software programs and software development procedures used to verify that programs function according to user requirements and conform to established guidelines and best practices; Assist in the development, configuration, implementation, monitoring, maintenance and management of cloud systems and underlying cloud platforms. Assist in setting up public or private cloud systems. Monitor and maintain balance cloud workloads managing them in automated fashion; Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems; May be responsible for administration and oversight of technology projects; Ability to maintain emotional control under stress; Performs miscellaneous job-related duties as assigned. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus; Frequent Standing; Walking; Bending; Squatting; Climbing; Kneeling; Lifting up to 50 pounds. Preferred Qualifications Demonstrated experience in Enterprise Microsoft Domain Network Management, Microsoft, and operating systems; Must have demonstrated experience supporting complex networks, enterprise storage system and virtual server environment; Experience monitoring and managing cloud environments used in the university's technology stack; Ability to manage projects and prioritize work and meet deadlines, maintain knowledge of rapidly changing industry trends and standards, possess effective communication skills translating technical terminology in terms understandable by diverse user groups, and possess strong documentation skills and policy and procedure writing; Strong analytical skills to perform complex research and analysis; Demonstrated skills in the design, development, implementation and testing of complex integrated network, hardware, software and system security solutions to organizational requirements; Problem analysis and resolution skills as applied to the installation, maintenance, modification and troubleshooting of network, hardware, software and system security services; Certifications in Microsoft ( MCSA or MCSE ) and/or Cisco ( CCNP or CCNA ) or VMWare ( VCP or DCV ) certifications are preferred qualifications for this position; Knowledge of relevant state-of-the-art technology, equipment, and/or systems; Knowledge and understanding of university policy, federal and state regulations as they apply to security, privacy, intellectual property and information system management. Knowledge of systems integration and automation techniques and tools.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job DescriptionLocation: Santa Fe Indian Health Center (SFIHC), with support to Cochiti, San Felipe, and Santa Clara Health CentersType: Full-Time, On-SiteContract: Non-Personal Services ContractSchedule: Monday-Friday, 8:00 AM - 4:30 PM (Up to 40 hours/week; occasional holidays/weekends/on-call as needed) Position OverviewThe Information Technology Specialist provides comprehensive IT support services to the Santa Fe Indian Health Center and designated satellite clinics. This role is responsible for systems administration, network support, VM cloud server operations, helpdesk troubleshooting, IT security compliance, and end-user technical assistance. The position requires full administrative access to critical IT infrastructure and adherence to all IHS security, privacy, and operational standards. Key ResponsibilitiesSystems Administration-Manage and maintain Windows systems, applications, and platforms supporting RPMS and EHR systems.-Configure, install, and rebuild servers, peripherals, directories, storage, and services according to IHS standards.-Maintain installation and configuration procedures and contribute to system standards.-Recommend and implement automation and administration innovations. VM Cloud Server Management-Configure, monitor, and troubleshoot virtual machine cloud environments.-Manage system security, backups, and disaster recovery processes.-Perform routine and advanced maintenance ensuring availability and performance of VM-based systems. Helpdesk / End-User Support (ServiceNow Portal)-Diagnose and resolve software, hardware, and network issues for end-users.-Provide in-person and phone support.-Evaluate and manage tickets, communicate with users, and escalate to Tier 2 as required.-Train staff on IT systems and applications as needed. Network Administration-Identify and resolve network connectivity, performance, and security issues.-Assist SFIHC and Albuquerque Area IT staff with network troubleshooting and optimization.-Perform routine network performance reviews and maintenance activities. Operations & Maintenance-Perform system monitoring, verifying integrity and availability of all hardware, servers, network resources, and processes.-Conduct security monitoring and ensure compliance with IHS IT security policies.-Manage backup operations, validate data integrity, and execute required purging procedures.-Perform OS patches, upgrades, and configure new services.-Optimize CPU, memory, and disk utilization based on operational needs.-Maintain data-center monitoring of equipment. User & Access Management-Create, modify, and delete user accounts in Active Directory.-Ensure adherence to all HIPAA, Privacy Act, and IHS policies in handling sensitive information. Communication & Reporting-Submit weekly hours/timesheets for COR approval.-Work independently, providing technical guidance to IHS staff when necessary.-Participate in required meetings, orientations, and training as mandated by IHS. Minimum Qualifications EducationBachelor's Degree in Computer Science or equivalent field (required). Proof of degree required prior to assignment. Experience-5+ years VM cloud server experience (required).-5+ years Network Administration experience (required).-5-10 years Helpdesk / IT Support experience.-3-10 years IT Specialist experience.-2-5 years SharePoint Server experience.-Experience with EHR/RPMS systems (preferred).-2-5 years VOIP phone applications experience. Certifications (Required)-VM Cloud Server Professional Certification.-Certified Network Specialist (CNA). Additional Requirements-Valid driver's license (may operate GSA vehicles).-Ability to pass Level I & II background investigations per Public Law 101-630 (Indian Child Protection & Family Violence Act).-Immunization compliance (MMR, Varicella, TB screening, Hepatitis B, Influenza, Tdap).-Must complete mandatory training (ISSA, Child Protection, Trauma-Informed Care, FWA training).-Must obtain fingerprint clearance prior to start (processing may take up to 6 months).-Must wear government-issued ID badge and comply with all IHS conduct standards.

Responsible for contributing to the successful prioritization and completion of daily Information Technology functions and support. Ensure optimum service quality for existing environments; continued innovation, evaluation, and adoption of new technology solutions; guarantee satisfaction in accordance with the department's and Company's high standards. ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following: Assist in prioritizing and verifying completion of all Information Technology support and managed services tickets; ensuring the Information Technology department provides immediate support and prompt resolution to issues. Assist in developing and maintaining support procedures. Assist in developing and maintaining technical documentation for all production systems and active projects within the enterprise. Perform daily preventive monitoring; verifying the integrity and availability of systems & applications, databases, systems, and/or key processes; reviewing system and application logs when necessary. Contribute in the installation, deployment, maintenance, and/or rebuilding of existing workstation environments. Configure hardware and peripherals, services, settings, profiles, storage, security access, etc. in accordance with department policies and procedures. Maintain patches and security updates on a regular basis and upgrade systems, applications, tools, and utilities to ensure the department follows established compliance and standards guidelines. Required to be a part of the on-call schedule to support, troubleshoot and resolve high priority issues. Keep all areas clean and sanitized as directed. Responsible for maintaining a consistent, regular attendance record. Help keep areas clean and sanitized as directed Perform other duties as assigned. Monitors support ticketing system for all ticket status', which includes, updating notes, communicating with requesters, aiding other IT team members, and completing all assigned tickets. Provides backup support for IT team members, including the handling of all incoming support calls, emails and walk-ins as required to maintain department SLAs. 24/7/365 Availability, Rotating Schedules, and Overtime Required as needed to work odd hours to accommodate projects, system maintenance, critical issues, emergencies, etc. Participate in the regular on-call after hours IT support schedule. EDUCATION / EXPERIENCE: Associate degree in Information Technology, Computer Science, Engineering, Management Information Systems, or equivalent; minimum of one to three (1-3) years related work experience; or an equivalent combination of education and work experience. Relevant technical certifications: CompTIA A+, Network+, Security+ required at time of or during employment. Microsoft, Cisco, VMware, or other relevant industry certifications a plus. PHYSICAL DEMANDS / WORK DEMANDS: The physical demands and work environment described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Employee is frequently required to lift and/or move up to 50 pounds. The Employee is frequently required to risk danger of electrical shock and/or radiation (from computers, networking components, wireless components). The noise level in the work environment is usually moderate. When on the casino floor the noise level increases to loud. Employee will be exposed to second-hand cigarette smoke. Levels of interaction: Face-to-face / in person: High level of interaction with other employees, high with guests and vendors. Telephone interaction: High level of interaction with employees, vendors and guests.

**_What Strategic Planning/Execution contributes to Cardinal Health_** Strategy is responsible for leadership, direction and expertise in the development of business strategy, strategic management disciplines and business analytics that support the company's mission vision and valuation objectives, in close collaboration with business leaders. The Senior Strategy Consultant is a pivotal role in Technology Strategy and Execution responsible for shaping and driving the strategic direction of Global Technology Business Services (GTBS) initiatives across the organization. As an individual contributor within Technology Strategy and Execution, you will work closely with senior GTBS leadership, business units, and GTBS teams to ensure alignment of technology initiatives with the overall business strategy. This role requires a deep understanding of enterprise architecture, emerging technologies, and business processes to develop and implement strategic roadmaps that enhance business performance. **_Responsibilities_** + Strategic Planning: Develop and maintain the GTBS technology strategy, ensuring alignment with business goals and objectives. Identify opportunities for leveraging technology to improve business outcomes. Contributes to budgeting and estimation of Strategic initiatives to generate investment requests for financial planning. + Stakeholder Engagement: Collaborate with senior leadership, business unit leaders, and GTBS teams to gather insights and ensure the technology strategy meets business needs. Act as a trusted advisor on GTBS strategy and digital transformation. + Technology Roadmap: Design and share technology roadmaps that align with the enterprise's strategic goals. Identify key initiatives, dependencies, and resource requirements. + Innovation and Emerging Technologies: Monitor industry trends, emerging technologies, and best practices to identify opportunities for innovation. Provide thought leadership on the adoption of new technologies that can drive business growth. + Enterprise Architecture: Work closely with the enterprise architecture team to ensure that GTBS technology strategy is effectively translated into technical architecture and implementation plans. + Performance Measurement: Develop and use metrics to evaluate the effectiveness of the GTBS technology strategy, adjusting as necessary to meet evolving business needs. + Risk Management: Identify potential risks and challenges associated with GTBS technology initiatives and develop mitigation strategies. Ensure compliance with regulatory requirements and industry standards. + Communication: Develop clear, concise, and compelling presentations and reports for senior management, outlining GTBS strategies, progress, and outcomes. Facilitate cross-functional team meetings with business and technology stakeholders to ensure communication and guidance are provided. + Software Vendor Market Insights: Conduct research and deliver key insights on selected software vendors, including but not limited to, changing pricing models, negative industry behaviors, and upgrade/retirement plans that may influence our software purchase and renewal strategies. Raise risks and concerns as they arise with key incumbent vendors to ensure the opportunity for GTBS to review and take action as needed. **_Qualifications_** + 8-12 years of experience in IT strategy, enterprise architecture, or a related field, with at least 3 years in a strategic planning role, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Strong understanding of enterprise IT infrastructure, cloud computing, enterprise resource management applications including experience with distribution and manufacturing systems, cybersecurity, and digital transformation. + Proven experience in strategic planning and roadmap development. + Excellent communication, presentation, and interpersonal skills. + Outstanding time management and organization skills with ability to work across multiple job levels to achieve results. + Ability to influence and engage with senior leadership and business stakeholders. + Strong analytical and problem-solving skills with a focus on delivering measurable business outcomes. + In-depth understanding of healthcare industry standards, compliance standards, and best practices in IT management. + Certifications: Relevant certifications such as TOGAF or PMP are a plus. + Strong research skills, providing key software market insights on targeted vendors. Ability to stay informed and provide succinct escalations as appropriate. **_What is expected of you and others at this level_** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues **Anticipated salary range:** $105,100 - $150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/11/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Under indirect supervision, provides integrated research, intermediate professional level support in areas of moderately advanced complexity such as system and/or storage and/or network, hardware, system level tools and software initiatives, including, but not limited to installation, configuration, maintenance, and support of these systems and/or networks. Requires intermediate knowledge of systems, storage, security or network analysis. Provides technical or functional guidance to users/departments and IT staff in the planning and implementations of applications, systems or networks projects. May supervise or provide functional direction to assigned student employees. Duties And Responsibilities Uses discretionary judgement to consult with users and/or other university departments to collect information/gather requirements for existing or proposed network, security and computing devices, server systems, multiuser applications, and/or databases including capacity planning, security, data safety and integrity, disaster recovery, and upgrade planning. Provides input regarding design and cost, coordinates tasks for the installation/maintenance of networks or systems for projects. Participates in the development of and provides individual and/or group instruction and/or training on operating systems, security and privacy, and other applications; assists users in maximizing use of networks and computing systems; may supervise or provide functional direction to assigned student employees. Recommends solutions for network, hardware, software or system security projects in support the unit's strategic goals; uses judgment in selecting among authorized procedures or alternatives and seeks assistance when guidelines are inadequate, significant deviations are proposed, or when unanticipated problems arise. Records and maintains hardware and software inventories, site and/or server licensing, and user access and security; researches and recommends hardware and software development, purchase, implementation and use. Prepares detailed flow charts and diagrams outlining systems, applications, or network capabilities and processes; documents projects and may write user instructions and/or documentation. Participates in the investigation, planning, implementation, testing, and debugging of network or systems hardware components and applications. Plans and implements in-depth system security, including building firewalls, applying cryptography to network applications, managing host security, file permissions, and file system integrity, managing and implementing roles, and adding and deleting users according to business rules Troubleshoots and resolves technical issues of moderately advanced complexity and provides on-call support for network, hardware, software and/or system security services including user access and computer configuration. Evaluates and tests new or modified software programs and software development procedures used to verify that programs function according to user requirements and conform to established guidelines and best practices. Assist in the development, configuration, implementation, monitoring, maintenance and management of cloud systems and underlying cloud platforms. Assist in setting up public or private cloud systems. Monitor and maintain balance cloud workloads managing them in automated fashion. Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems. May be responsible for administration and oversight of technology projects. Performs miscellaneous job-related duties as assigned. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Moderate physical effort. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to manipulate, handle, or feel objects, tools, or controls, reach with hands and arms, and talk or hear. May require occasional lifting, handling, pushing, or moving objects up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. No or very limited exposure to physical risk. Work is normally performed in a typical interior/office work environment. The noise level in the work environment is usually moderate (normal office environment). Preferred Qualifications Must have demonstrated experience in Enterprise Microsoft Domain Network Management, Microsoft, and Linux operating systems. Must have demonstrated experience supporting complex networks, enterprise storage system and virtual server environment. Experience monitoring and managing cloud environments used in the university's technology stack. Ability to manage projects and prioritize work and meet deadlines, maintain knowledge of rapidly changing industry trends and standards, possess effective communication skills translating technical terminology in terms understandable by diverse user groups, and possess strong documentation skills and policy and procedure writing. Strong analytical skills to perform complex research and analysis. Experience with capacity planning desirable. Certifications in Microsoft ( MCSA or MCSE ) and/or Cisco ( CCNP or CCNA ) or VMWare ( VCP or DCV ) certifications are preferred qualifications for this position. Knowledge of relevant state-of-the-art technology, equipment, and/or systems. Knowledge and understanding of university policy, federal and state regulations as they apply to security, privacy, intellectual property and information system management. Knowledge of systems integration and automation techniques and tools. Demonstrated skills in the design, development, implementation and testing of complex integrated network, hardware, software and system security solutions to organizational requirements. Skilled in implementing and maintaining inventory keeping systems and methods. Problem analysis and resolution skills as applied to the installation, maintenance, modification and troubleshooting of network, hardware, software and system security services. Ability to communicate and/or develop technical documentation for capacity planning, training, service security architecture, software/hardware use, or as required by project deliverables. Position Requires: a) Provision of moderately advanced technical assistance and support to medium-large scale initiatives as an individual or part of a team; b) Use of judgment in selecting among authorized procedures; c) Analysis, evaluation and resolution of moderately complex problems; and d) Research and/or recommendation of medium-scale hardware and software development, purchase, and use.