Information technology professional jobs in Tallahassee, FL - 204 jobs

Mission Objectives - Ensure ongoing operational excellence and customer satisfaction through effective post-deployment support, incident resolution, and knowledge transfer to Florida Department of Law Enforcement stakeholders.Build automation and monitoring for environment deployments Deliver Tier 1/2 support to users and admins Manage support ticket resolution and knowledge transfer activities Support user training and documentation

**Infrastructure Preparation and Documentation** + Assist in creating and maintaining network rack patch matrices. + Support documentation of cable paths, labeling standards, and port assignments. + Help develop and manage spreadsheets for rack labels, including formatting, review, and printing. + Verify rack layouts for accuracy against design plans. **Cabling and Build Standards** + Ensure cabling work aligns with company installation and quality standards. + Support consistent build practices across data center projects. + Provide complete and accurate documentation to operations teams. **Project Coordination** + Collaborate with project managers to clarify scope of work and required materials. + Review bills of materials and tools lists for completeness. + Coordinate with vendors to align on project expectations, timelines, and deliverables. + Monitor material delivery schedules and request updates when needed. + Track project milestones and escalate potential delays or risks. + Participate in meetings with stakeholders to ensure smooth progress. + Confirm that all deliverables meet quality and compliance standards before handover. **Vendor and Onsite Management** + Support onsite vendor activities for infrastructure builds. + Participate in pre-deployment meetings with vendors to review scope, priorities, and deadlines. + Assist in validating completion of work through regular onsite inspections and progress reviews. + Help resolve onsite issues or technical blockers in real time. + Participate in final walkthroughs before project handover. **Workflow and Tools Management** + Manage deployment tasks and workflows in project tracking systems. + Track rack delivery, installation, and quality assurance throughout deployment phases. + Ensure the Ticket System is properly configured and actively monitored, including filters, dashboards, and related settings. + Verify that physical layouts match documented floor plans. **Deployment and Troubleshooting** + Support network and software setup during site activations. + Assist in troubleshooting cabling and connectivity issues. + Participate in project "war rooms" to ensure deadlines and quality expectations are met. **Multi-Project Management** + Assist in coordinating deployments for multiple concurrent projects, balancing both new builds and expansions. + Collaborate with multiple teams across regions to maintain project flow without overlaps or delays. + Support task prioritization and resource allocation to optimize efficiency across projects. **Travel** Up to 50% travel will be required, covering North America (Latin America possible) **Responsibilities** + 5+ years of experience in data center infrastructure deployment or a related technical field. + Network Certifications preferred + Strong understanding of network rack installation, cabling standards, and data center build processes. + Skilled in using documentation and workflow management tools. + Excellent organizational skills and attention to detail. + Strong communication and vendor coordination abilities. + Ability to support multiple projects simultaneously under tight deadlines. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $87,000 to $178,100 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Serves as an Information Assurance and Cloud computing SME with regards to Certification and Accreditation (C&A) and a broad coverage of the application of the National Institute of Standards and Technology (NIST) Risk Management Framework (RMF) standards and guidance as outlined in the NIST Special Publication(s) (SP) 800-53 and 800-37 (Current versions). **Primary Duties and Responsibilities** + Google Cloud Platform (GCP) Service Management + The CCS shall maintain current certification as a Certified Cloud Security Professional. Possesses the ability to work independently with substantial cloud computing security knowledge. + The assessor must have the essential skillsets to identify, manage and resolve cloud computing security risk and implement "best practices" as applied within a cloud environment (across all of the different deployment and service models, and derivatives). **Other Duties and Responsibilities** + Investigates computer and information security incidents to determine extent of compromise to national security information and automated information systems. + Defines security objectives and system-level performance requirements. + Researches and stays abreast of tools, techniques, countermeasures, and trends in computer network vulnerabilities. + Configures and validates secure systems, tests security products/systems to detect computer and information security weaknesses. + Maintains the computer and information security incident, damage and threat assessment programs. + Responsible for the formal Security Test and Evaluation (ST&E) required by each government accrediting authority through pre-test preparations, participation in the tests, analysis of the results and preparation of required reports. + Involved in the periodic conduct of a review of each system's audits and monitors corrective actions until all actions are closed. + Designs, develops, or recommends integrated system solutions ensuring proprietary/confidential data and systems are protected. + Involved in the establishment of strict program control processes to ensure mitigation of risks and supports obtaining certification and + accreditation of systems. + Reviews processes and security protocols and makes recommendations for increased cyber security protection. **Minimum Qualifications** + Bachelor's Degree in Computer Science or a related field. + The CCS must be well versed in FedRAMP assessment methodology of security and privacy controls deployed in cloud information systems to include six (6) domain areas. The six domains include: + Architectural Concepts & Design Requirements + Cloud Data Security + Cloud Platform & Infrastructure Security + Cloud Application Security + Operations + Legal & Compliance Minimum Qualifications: + Five (5) years of relevant C&A experience; Risk Management Framework (RMF) and NIST C&A experience + DOD IA experience + Experience in assessing IA Controls and conducting C&A reviews for large, complex Information systems **Security Clearance** + Active Secret level clearance + Sensitivity Level: IT-I Critical Sensitive **Certifications:** + Computing Environment: IAT II or IAT III (Security+ or similar) + 01-M Baseline Certification: One of the following Azure or AWS cloud-based certification per DLA Approved CE list + AWS Certified Security - Specialty + AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional Microsoft Certified: Azure Administrator Associate + Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified Azure Security Engineer Associate **Other Job Specific Skills** + Must be able to communicate effectively and clearly present technical approaches and findings. + Exercises a limited degree of latitude in determining technical objectives of assignments. + Excellent attention to detail. + Must be able to balance multiple tasks simultaneously. + Advanced knowledge of encryption, vulnerability assessment, penetration testing, cyber forensics, intrusion detection, and incident response and remediation. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $80,200 -$142K EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Technical Services Consultant - .NET Programmer/Analyst -3146- OJO Role: Information Technology Industry: I.T. Town / City: Tallahassee Job Type: Permanent full-time Job description: Company is an innovative, high technology, global software organization. Looking for fulltime Technical Consultants - .NET Programmer/Analysts to provide onsite and remote technical services to new and existing customers. These individuals will be responsible for facilitating the initial migrations, version upgrades, customizations, training and other technical support needs of customers using our .NET software suite. The onsite component of the Technical Consultant position can require up to 75% travel (at company's expense). Technical Consultants are also tasked with providing occasional IT support to the company's Sales and Operations teams as well as some responsibility for the maintenance of our internal servers, databases and networks, and supporting our internally managed website. Description Technical Consultants will primarily be responsible for assisting on customer migration projects, providing post-migration technical services & support to customers using our .NET software suite and for providing regular status updates to the team lead and members of management. Technical Consultants are responsible for the following: * Provide technical services and support to customers using our VB.NET and C# based product suite * Develop and maintain content and functionality for the company's internally developed Portal/Knowledge Base * Perform occasional network, database and system administration functions including support for the company's internal hardware, databases and network * Prepare and present technical demonstrations at annual user's conference * Prepare help file content, training materials, project documentation and support manuals * Assist with Technical Q&A and Proof of Concepts Experience & Education Required: Three or more years' experience with computer programming/application development and/or systems administration a must; Degree in Computer Science or related field such as CIS or MIS; *Equivalent certifications or work experience acceptable Programming experience with C#, ASP.NET, VB.NET, VBScript/PowerShell; Experience with SDLC and currently supported versions of Microsoft Visual Studio [Test] Team Foundation Server, Some experience with currently supported relational database management systems including MS SQL Server, Oracle, and/or DB2; Excellent oral and written communication skills and interpersonal skills; Ability to demonstrate sensitivity to cultural differences and to be comfortable with diversity in the workplace Ability to work independently or to effectively collaborate with geographically distributed teams; and, Willingness and ability to travel up to 75%, including domestic and international; Preferred: Preferred candidates will also have some basic understanding or experience with: Installing, configuring and maintaining current versions of VM Ware/Hyper-V, IIS, TCP/IP, Microsoft Windows Server, MS SQL Server or Oracle and Windows Active Directory; Systems Analysis, Systems Administration and/or Systems Integration IBM or Unisys Mainframe Technologies (COBOL, Natural, LINC, JCL, WFL, DB2, DMS, ADABAS); Participating in large, complex, multi-function information technology projects; Delivering quality service and satisfaction to internal and external customers; Bottom Line Requirements: 1. 3+ years of experience with computer programming application development or systems administration. 2. Degree in Computer Science or related field such as CIS or MIS preferred (Equivalent certifications or work experience acceptable). 3. Programming experience with C#, ASP.NET, VB.NET, VBScript/PowerShell. 4. Experience with SDLC and currently supported versions of Microsoft Visual Studio [Test] Team Foundation Server. 5. Some experience with currently supported relational database management systems including MS SQL Server, Oracle, and/or DB2. 6. Willingness and ability to travel up to 75%, including domestic and international. Additional Information All your information will be kept confidential according to EEO guidelines.

The primary role of this position is to lead the ATG and Red Jacket portfolio product by actively driving customer satisfaction through superior support and resolution. The individual will work closely with the Field Service, Technical Support, Product Management, Commercialization, Engineering and Quality members to provide technical recommendations and product functionality based on field experiences, with a heavy focus on new product and new customer problem solving and adoption. They will need to be a strong customer advocate while tracking the pulse of market and technology trends to ideate, incubate, and accelerate solutions that deliver high value to customer problems that differentiate vs competition. **Responsibilities** - Ensuring an improved feedback loop between product management and engineering to increase the rate of new product vitality - Driving share gain by championing innovative new platforms and features in an agile environment that maintain leadership position in the market and differentiate vs competition. - Defining the target customer segment, identifying customer pain points/problems to solve, developing a commercial hypothesis (qualitative), validating the commercial hypothesis (quantitative), outlining a clear value proposition for the target customer, defining positioning vs competition, and clearly defining the product/solution requirements. - Championing customer requirements throughout the process and ensuring development meets those requirements through proper customer engagement and field trial execution. - Ensuring we have support applications in place to increase "ease of doing business" with our Environmental Solutions brands - Partnering with the commercialization team to develop robust launch plans including global product content/assets (clear articulation of value proposition), competitive comparisons, value-based pricing strategy, sales enablement tools, launch presentations, and training materials. - Cultivating relationships with key technology partners that enhance the value of GVR's digital ecosystem. Drive experimentation to rapidly vet potential solutions and scale to maximize impact. - Global Responsibility: Heavy focus on North America with some International travel possible **Required Skills / Qualifications / Certifications / Tech Stack** **Essential** - 3+ years in technical/engineering backgrounds with a deep understanding of how the fueling infrastructure works - Ability to generate a high level of precise technical feedback to ensure new product hardware and software applications are working as needed in a field environment - Customer-centric mindset and comfort talking to end customers as necessary to help with product adoption - Ability to travel 25%+ of the time - **Preferable** - 2+ years of familiarity working with Veeder-Root's Environmental Solutions portfolio The base compensation range for this position is $100,000 to $120,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS GILBARCO VEEDER-ROOT** Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems. **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."

Role: Customer Support Analyst Duration: 11 months+ Interview Type: Skype/phone This position is responsible for multimedia development, high-level project related work using all Office products and SharePoint, standards and accessibility compliance, project documentation and user communications. There will not be SharePoint “development” efforts, but simply SharePoint use and basic support as a tool. Knowledge, Skills and Abilities: Excellent verbal and written communication skills Ability to interact and collaborate directly with customers Ability to use office automation tools (MS Office 2007, SharePoint 2010, Email/Calendaring, etc.) Ability to use multimedia development tools (audio-video production, streaming media, graphic design, web site design, computer based training software, publication software, etc.) Ability to provide proactive support to both the IT project team members and Functional team members Ability to plan, organize, coordinate, and prioritize work assignments for him/herself or other team members Skill in customer service Ability to develop and manage documentation in accordance with the Department's standards Ability to receive and give constructive criticism, and maintain effective work relationships Additional InformationAll your information will be kept confidential according to EEO guidelines.

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD and WD_BLACK Professional brands. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Today's exceptional challenges require your unique skills. Together, we can build the future of data storage. **Job Description** The Manager, IT Audit, will play a key role within Western Digital's Global Internal Audit (IA) organization, supporting the delivery of assurance and advisory activities related to technology, cybersecurity, IT governance, and systems implementation. Reporting to the Senior Director, IT Audit, this role will oversee and execute audits across global operations, support the company's SOX program, and help strengthen IT risk management practices in alignment with WD's enterprise strategy and "Built to Win" culture. The role partners closely with IT, Information Security, Finance, and external auditors to ensure robust IT controls and readiness across WD's technology landscape. ESSENTIAL DUTIES AND RESPONSIBILITIES Audit Planning & Execution + Lead the planning, execution, and reporting of IT audit engagements across infrastructure, applications, ITGCs, and cybersecurity. + Conduct IT SOX control testing, including ITGCs, automated controls (ITACs), IPE, and system access reviews across ERP (Oracle) and key business systems. + Assess system changes, configurations, and integrations to ensure compliance with WD's IT policies and SOX requirements. + Identify control deficiencies, root causes, and actionable recommendations, ensuring timely management remediation. + Support coordination with external auditors (KPMG) to align on scope, approach, and reliance opportunities. + Ensure all audit documentation is complete and accurate in AuditBoard in accordance with IA methodology and professional standards. Risk & Governance + Partner with Enterprise Risk Management (ERM) to identify and assess technology and cyber risks within the enterprise risk framework. + Evaluate IT governance and control maturity, providing insights on opportunities to enhance policies, processes, and automation. + Support audits and advisory reviews over major initiatives such as system implementations, cloud transformation, AI enablement, and system decommissioning. + Stay informed on evolving IT regulations (e.g., PCAOB, SEC, data privacy, etc.) and industry trends to enhance WD's control posture. Collaboration & Communication + Build strong partnerships with IT, Information Security, Finance, and other global functions to promote a culture of risk awareness and control excellence. + Communicate audit results, risk insights, and recommendations clearly to management across geographies. + Work closely with global IA colleagues to ensure consistent methodologies and high-quality execution. + Participate in cross-functional initiatives and special projects as assigned by the CAE or Senior Director. Leadership & Development + Provide direction and coaching to staff auditors, including WD's India-based resources and co-sourced partners. + Foster collaboration, innovation, and continuous improvement within the IT Audit function. + Contribute to the development and maintenance of standardized IT audit programs and best practices within AuditBoard. **Qualifications** REQUIRED + Bachelor's degree in Information Systems, Computer Science, Engineering, Accounting, or a related discipline. + Professional certification preferred: CISA, CISSP, CISM, CIA, or equivalent. + 6+ years of progressive IT audit, IT risk, or technology assurance experience (public company or Big Four experience preferred). + Hands-on experience auditing ERP systems (Oracle), ITGCs, ITACs, IPE, and cybersecurity programs. + Familiarity with cloud platforms, identity management, and data governance processes. + Strong understanding of IT SOX control testing, evidence evaluation, and external auditor coordination. SKILLS + Experience using AuditBoard or similar GRC/audit management tools is a plus. + Excellent analytical, communication, and project management skills. + Ability to manage multiple priorities in a fast-paced, global environment. + Strong collaboration mindset and ability to work effectively with geographically dispersed teams (U.S., India, and Asia). + Occasional travel (domestic and international) may be required. **Additional Information** Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** . Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be **02/13/2025** (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this. \#LI-VV1 **Compensation & Benefits Details** + An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. + The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future. + If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. + You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards. + We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan. + **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/ Lenovo Certification Training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/ Lenovo Certification Training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR lblm XTs80i

General Characteristics Responsible for providing the IT organization with exclusive, full range HR functional support. This involves functions such as recruiting (including college recruiting), maintaining employee personnel records, performance management consulting on organizational/personnel issues, managing compensation and benefits, addressing issues related to employee and labor relations-including AAP and EEO matters, often assessing training needs and designing and presenting training programs. May be involved in grievance and arbitration investigation and preparation, labor contract administration and contract negotiations. Typically involves interaction with department heads, supervisors, and employees on HR related issues, including personnel policies and procedures, investigations and recommendations on employee disciplinary actions, job analysis and organizational review. Demonstrates knowledge of the IT industry and the business, as IT is their sole customer. Assists in developing and administering enterprise-wide HR policies (e.g., drug and alcohol policies, absence control programs, work rules). Also involved in developing and maintaining employee communications programs through the design of newsletters and information campaigns for the purpose of informing the organization of HR policies/issues. Education: Bachelor's Degree in Business Administration, Human Resources, or other related field. Or equivalent work experience. Experience: A minimum of 3 years of related experience in HR and IT. Complexity: Intermediate professional level role. Works independently, or on multiple projects as a project team member, occasionally as a project leader. Works on small to large, complex projects that require increased skill in multiple technical environments and knowledge of a specific business area. May coach more junior HR staff. *Please note that this application is part of our candidate pool for future staffing needs under our contract with the State of Florida. Positions may not be available immediately, and job locations, assignments, and start dates may vary depending on agency requirements. By applying, you will be considered for current and upcoming opportunities, and we will reach out if a role that matches your skills and qualifications becomes available.*

Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. Systems Support Specialist In general, the purpose of the Systems Support Specialist is to assist in the development and roll-out of special reports, new systems, and the maintenance of existing systems. The Systems Support Specialist is expected to take a hands-on approach to necessary duties to accomplish objectives and facilitate the successful performance of others. The Systems Support Specialist assists with migrations, Gross Potential Rent, and month-end reporting. The Systems Support Specialist will help resolve issues and assist employees with the property management software system. The Systems Support Specialist is the first point of contact with the support team. Essential Duties & Responsibilities Maintain the property management software & Quickbase system and create custom reporting. Maintain, generate, expand reporting in Quickbase system & general back end management upkeep. Maintain Tableau workbooks weekly. Assist with month-end reporting and potential gross rent. Assist with migrations. Develop and maintain the Microsoft dynamic CRM platform within Office 365, including developing new functionality, bug tracking/remediation, tracking leads and processes and timelines, adding users, daily maintenance and updating, etc. Integration of systems into the Microsoft Flow workflow product, including developing, expanding, and maintaining the trigger system for incorporating employee status change, weekly workbook files, etc. Creating and implementing new Microsoft forms for takeovers surveys, Due Diligence, etc. Develop, expand and maintain Asset power apps; updating of front-end of system and user interface side. Build, expand and maintain running reports in new Microsoft reporting platforms, including PowerBI and Microsoft Reporting Services. Access disparate data sources (Databases, XML, and flat files) and apply internal and external business rules, policies, and data quality measures Assess/verify the effectiveness and accuracy of new data sources Develop analytics visualizations, reports, and dashboards in Tableau and PowerBI Management of users, files, and processes for ShareFile application management. Generate monthly and weekly reporting, creating custom reporting as requested. Assist with special projects Assisting in resolving support tickets and holding a backup for support as needed. Education & Experience Bachelor's Degree preferred or two years of housing experience or equivalent. Property management software skills preferred; ResMan, Entrata, RealPage. Ability to understand and perform all on-site software functions; advanced computer and development skills required. Reporting & Support - able to assist with report distribution to clients, manage user administration, and assist with system support and compliance. Forward Thinking - this role requires someone who is analytical and can problem-solve quickly. Communication - This candidate needs to have the ability to clearly and professionally communicate with teammates and clients. Customer Service - this role requires someone focusing on providing extraordinary customer service experiences for internal and external clients. Problem Solving - this role requires someone who excels in troubleshooting and can analyze a problem quickly. This should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. For individuals hired to work in a remote setting where pay transparency laws are in effect, Asset Living is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the state and includes the range of factors considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; etc. We would not anticipate that the individual hired into this role would be near the top end of the compensation range, but that decision will be dependent on the facts associated with each specific individual's relevant experience for the role. A reasonable estimate of the range is $55,000.00-$65,000.00.

Full-time Description Employee Benefits Provided: 401k with Company Matching & Company Sponsored Health Care Inspired Technologies has an exciting opportunity to join our team as a Support Technician. Serving as the first point of contact, you would provide a wide range of technical support for Inspired Technology clients. This role will be responsible for responding to and resolving customer requests. This position involves direct client interactions to determine how we can best solve a customer's problems using internal resources and technical knowledge. Ideal Candidate: Possess experience in providing IT support for a company or a Managed Services Provider Strong computer hardware, software, and networking skills (primarily Windows environments) Has a passion for technology Has a natural desire to help others Is comfortable meeting and speaking to new people Excellent listening skills to understand clients' technical issues Works well under pressure Excellent time management and organization skills Excellent troubleshooting and problem solving for hardware and software issues Resourceful in finding solutions for new/unknown issues Can follow instructions High attention to detail Works well with others Can communicate clearly in English - read and write Available Monday - Friday 8am - 5pm Willing and able to work some evenings and weekends Essential Functions: Consistently work with a customer service-oriented mindset Efficiently handle and address all customer service inquiries to ensure prompt resolution of client concerns Perform onsite technical support and system installations at client sites Utilize research tools for reviewing client documentation as needed for support activities Maintain and update technical knowledgebase to ensure accurate information Thoroughly document all client support services on support tickets that include specific steps taken to resolve issues Complete technical support projects and tasks as assigned by manager Perform timely follow up with clients by email or phone to verify success of support activities when client is not immediately available for feedback. Attend company meetings as required Requirements Knowledge & Experience: Ticket System - ConnectWise (Preferred), Autotask, Kaseya, or other PSA ticket system Remote Monitoring & Management (RMM) - N-Central, Continuum, Autotask Endpoint Management (AEM), or comparable Technology - Knowledge and understanding of the following technologies: Server Operating Systems and Roles Microsoft Server Operating Systems Active Directory, DHCP, DNS Microsoft Azure Microsoft 365 SharePoint OneDrive Teams Microsoft Office Basic Hardware Troubleshooting Dell/HP Servers Dell/Lenovo/HP Client Workstations and Laptops Basic Understanding of IT Security Requirements: Clean driving record Pass background check & drug test Experience: IT Managed Service Provider (MSP): 1-2 years desired Level 1 Help Desk or Support Desk Experience Ideal Certifications: Comptia A+, Network +, Security +, Server + Required work authorization: United States Physical Requirements Must be able to lift, pull, and push up to 50 pounds Frequent bending, stooping, crawling, lifting, and reaching Ability to drive a pick-up truck or van Must be able to operate computer equipment for extended periods of time Must be able to stand for extended periods of time Must be able to drive a vehicle physically and legally Flexible to work after hours and on weekends as needed This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities in this position. Management reserves the rights to add, modify, or change the essential functions of the job. Salary Description $17-$24 per hour

“ **This is a Paid Internship position available through CareerSource Capital Region. All candidates will be considered after program eligibility is determined.” Inventory and Organization. Conduct a comprehensive audit of IT assets hardware and software. Develop and maintain and organize IT inventory systems using spreadsheet or inventory management software. Clearly label and categorize IT equipment with barcodes or assets tags. Organize and clean up physical storage spaces for IT equipment and supplies (e.g., server rooms, cable closets) Assist with preparing and deploying new user workstations. Update IT documentation (e.g., network diagrams, user manuals). Perform data backups and archiving tasks as instructed.

***Please note, this role is not able to offer visa transfer or sponsorship now or in the future*** **About Us:** Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at ****************** **About Cognizant's IoT Practice:** Intelligent, IoT-enabled products will soon result in the proliferation of data and disrupt virtually all industries. To be successful, both large and small companies must leverage IoT capabilities by designing modern products that fundamentally connect people with processes. Within Cognizant IOT, we engineer industry-aligned, IoT-enabled products that merge industry needs with human drivers. Our intelligent products will revolutionize experiences and result in exciting, transformative outcomes. Without human-centered thinking, connected products are just standalone things-but with it, our modern connected products facilitate a unified way of life enjoyed by all. Role Overview: + We are seeking an experienced MES Werum PAS-X Specialist to support Electronic Batch Record (EBR) implementation for a leading pharmaceutical client. The role involves system administration, configuration, and integration of Werum PAS-X with SAP and other Level 2 systems, ensuring compliance with GxP and validated environments. Key Responsibilities: + Gather business requirements and perform analysis for MES EBR implementation. + Design and develop State Diagrams and update Master Data within MES. + Configure, customize, install, upgrade, and develop Werum PAS-X modules (Specification, Execution, Compliance & Performance). + Manage GMBRs, PVL, PMBRs, Equipment Management, Material Flow, Weigh & Dispense, EBR, MBR & Master Data. + Integrate MES with SAP and other L2 systems; develop reports and troubleshoot application issues across production and non-production environments. + Perform impact analysis for business issues at L1, L2, and L3 levels. + Lead a team of 10-15 members, manage customer communication, and oversee incident/problem reporting. Technical Skills: + Strong expertise in Werum PAS-X (Configuration, Customization, Installation, Upgrade). + Hands-on experience with SAP-MES interface, L2 integrations, and report development. + Proficiency in SQL and database management. + Familiarity with ticketing tools: BMC Remedy, ServiceNow, JIRA. + Domain Knowledge (Good to Have): + Pharmaceutical / Life Sciences domain experience. + Knowledge of 21 CFR Part 11, GMP, and ITIL processes. + Understanding of validated pharma manufacturing environments. Must Have: + Proven experience in troubleshooting and supporting Werum PAS-X issues. + . **Benefits** : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: - Medical/Dental/Vision/Life Insurance - Paid holidays plus Paid Time Off - 401(k) plan and contributions - Long-term/Short-term Disability - Paid Parental Leave - Employee Stock Purchase Plan \#LI-CT1 Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Are you the one we're looking for? Diverse Computing, Inc. is looking for a highly motivated Product Support Analyst to join our close-knit product team. We are looking for someone with a strong drive towards customer service, the ability to work collaboratively across multiple teams, and an interest in learning the ins and outs of working in product development. In this role, you'll have the opportunity to work directly with our customers and our team to support DCI projects and products. This role requires the ability to understand our complex products and our users' needs, as well as leading by example through attention to detail, critical thinking, and creative problem solving. We believe our product team should be one step ahead, proactively knowing the right questions to ask and acting in the best interest of our clients as well as our product teams' success. Get to know us a little. At Diverse Computing, we are passionate about making a difference. Our mission: Deliver innovative solutions that improve the effectiveness and security of the public safety community. In other words, we create software that has a higher purpose than simply making a profit. Imagine working for a company where you can take ownership of your projects, be an integral part of team-oriented innovation, and play a pivotal role with software that is designed to improve public safety. At Diverse Computing, these aren't just catch phrases... they are part of our everyday reality, and yes, we're proud of it! Requirements As a DCI Product Support Analyst, your primary responsibilities will include: Managing coordination and communication with customers to understand the needs of the end users and the contract Respond to calls and emails regarding customer questions and issues Documenting reported issues and performing initial triage to determine next steps if escalation is needed Utilizing established issue management processes to report bugs Providing status reports to customers regarding open issues and release schedules Lead regular status meetings with customers Working with the Application Support Team to coordinate releases Providing customer feedback to the product managers Coordinating with the products team and the PMO for special projects related to operational support, including, but not limited to, system enhancements, research requests, and Technical Operational Updates (TOU's) Assisting in system analysis and identifying solutions that meet customer expectations Producing design specifications for enhancements to existing business systems Coordinating with the PMO for change management Coordinating with the QA team to complete activities including: system testing, reporting issues, coordinating with technical resources, and confirming that software issues are resolved before delivery to the client Maintaining consistent and ongoing customer training on the use of DCI's products Secondary responsibilities will include: Producing documentation updates including manuals, customer specific support information, and other documentation as needed Finding ways to improve processes and efficiencies to resolve issues for our customers Focusing on the best user experience and product features Finding similarities between requests to assess comprehensive solutions to user needs Coordinating with the Product Design team to produce high quality training materials for our end users Success factors generally include a/an: High degree of pride in accuracy, attention to detail, organization, confidentiality, and humble confidence Desire to lead by example through living the DCI core values of integrity, passion, customer service, innovation, and engagement Analytical mindset with excellent problem-solving skills Strong writing skills Professionally strong verbal skills and ability to run customer meetings Ability to translate technical concepts into plain language documentation for end users Commitment to being a readily available and supportive team player Dedication to teamwork and cooperation Ability to truly listen when communicating with others High regard for taking responsibility and ownership of one's own work and actions Knack for thriving in a fast-paced environment and demonstrating responsible decisiveness Talent for productive and solution-oriented conflict resolution Personal passion for, or interest in, supporting public safety Experience with the following (nice to have): Agile development processes Jira Microsoft products including: Word, Excel, PowerPoint Writing technical documentation Editing and managing functional content for a technical-practitioner role (software consultants, developers, etc.) This job might be for you, if you: Have a Bachelor's in Information Technology, Information Communication Technology, Management of Information Systems, Computer Science, a related field, or equivalent related work experience Have knowledge of the public safety or criminal justice industry (preferred, but not required) Have an outstanding command of the English language, both written and verbal, along with non-verbal communication and interpersonal skills Are able to work from 8am - 5pm EST, Monday - Friday Currently reside in one of these states: FL, GA, IL, KS, KY, MO, NC, NJ, NY, SC, TN, TX, UT, VA Are able to confidently pass rigorous fingerprint-based state and federal background screenings, as required by the nationwide agencies we work with (mandatory) Do not require sponsorship to work in the U.S.; sponsorship is not available for this position Benefits We ask a lot, but we give a lot in return: Competitive salary (dependent on level of experience) Generous coverage options for Medical, Dental, & Vision insurance for you and your family; begins 1st of month after date of hire Flexible Spending Account (FSA) for health-related expenses Company sponsored Group Life / AD&D Insurance Supplemental insurance options: life, AD&D, short and long term disability, accident, critical illness, and hospital indemnity coverage Up to 3% matching retirement contributions; no vesting schedule 15 days (3 workweeks) of annually earned PTO, front-loaded for immediate availability; additional days awarded at service milestones starting at 3+ years 12 paid holidays annually Paid Maternity/Paternity Leave Generous paid sick leave Work / Life balance-centered Flex Scheduling policy Fully remote & hybrid (office/remote) work opportunities Reimbursement of approved business-related travel and professional development expenses Last, but not least, loving your job! An award-winning company culture that's welcoming, fun, collaborative, and supportive. Find out more at **************************************** Ready to apply? Click on the link below to start the application process (applications will close end of day January 28, 2026) Provide a current resume as a PDF document Include a cover letter in the applicable section of the application Be prepared to provide contact information for three (3) professional references Keep an eye on your email and its spam folder since that will be our primary method of communication We are an equal opportunity employer that values diversity; it's in our name! We do not discriminate on the basis of race, religion, color, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, marital status, veteran status, disability status, or genetic information (including family medical history).

**Job Title:** IT NOC Offering Lead **Cayuse Company:** Cayuse Commercial Operations **Department:** Business Development/IT **Salary:** $160,000.00 - $220,000.00 **Travel:** Less than 25% **The Work** The IT NOC Offering Lead is a dynamic, entrepreneurial leader responsible for building, launching, and scaling a high-growth NOC line of business. This role combines the rapid innovation cycle and agility of a tech startup with operational excellence and revenue generation targets. The leader will drive business development from lead generation to deal closure, manage hybrid global operations (onshore/offshore), and champion the creation of new, market-disrupting service offerings. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + **Startup & New Offering Development** + Product Innovation: Define the vision and roadmap for new NOC service offerings (e.g., AIOps, predictive analytics, specialized cloud monitoring services), from ideation and MVP (Minimum Viable Product) development to full market launch. + Market Validation: Conduct market research, competitive analysis, and client feedback loops to ensure product-market fit for all new and existing services. + Agile Development: Lead agile development cycles for new service features and operational enhancements, embracing rapid iteration and a "fail fast, learn faster" mindset. + Proof of Concept (POC) Management: Manage and execute POCs with lighthouse customers to validate new offerings and refine the service delivery model before general availability. + Tech Stack Selection: Drive the selection and implementation of new, cutting-edge monitoring and automation technologies to support innovative offerings and enhance efficiency. + **Sales & Business Development** + Revenue Generation: Drive the growth of the NOC as a distinct line of business by achieving assigned sales targets and increasing the annual recurring revenue (ARR) of NOC services. + Sales Pipeline & Lead Generation: Proactively identify and generate new leads for existing and new NOC service offerings. Build and manage a robust sales pipeline in collaboration with the core sales and marketing teams. + RFP Management: Lead the technical and operational response to Requests for Proposal (RFPs), ensuring compelling, accurate, and competitive proposals are submitted. + Deal Closure: Provide expert technical support during the sales cycle, conducting client presentations, demonstrating service capabilities, and leading technical negotiations to successfully close deals. + **Leadership & Team Management** + Lead, mentor, and develop high-performing, agile teams (onshore/offshore) capable of both stable operations and rapid innovation. + Define and execute a strategy for building and leveraging both onshore and offshore teams, optimizing for cost efficiency, 24/7 coverage, and specialized skill sets within a lean operational model. + **Network Operations & Service Delivery** + Oversee daily NOC operations within a fast-paced environment, ensuring scope, schedule, and quality adherence and alignment with SLAs. + Ensure continuous monitoring, lead incident response efforts during critical outages, and manage end-to-end service delivery for a diverse client base. + **Other duties as assigned.** **Qualifications** **Qualifications - Here's What You Need** + Education: Bachelor's degree in Computer Science, Information Technology, Business, or a related field, or equivalent work experience. MBA is a plus. + 7+ years of experience in network operations or managed services, with at least 3 years in a leadership role. + Proven track record in B2B sales, business development, or pre-sales engineering related to IT services or managed services is essential. + Experience managing global or geographically dispersed teams (onshore/offshore). + Experience in a startup, greenfield project, or new product launch environment is highly desirable. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately + Proficient in MS Office, Word, Outlook, PowerPoint, and Excel. + Strong understanding of network protocols, infrastructure (LAN/WAN), security concepts, and monitoring tools. + Familiarity with emerging technologies like AIOps, cloud monitoring, and automation scripting. + Exceptional leadership, entrepreneurial spirit, and a proactive, "owner" mindset. + Superior communication, presentation, negotiation, and client-facing skills. + Ability to thrive in ambiguity and drive clarity in a fast-paced, high-pressure environment. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Senior Managing Director** **Working Conditions** + Professional remote office environment. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. **Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.** **Pay Range** USD $160,000.00 - USD $220,000.00 /Yr. Submit a Referral (********************************************************************************************************************************* **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103676_ **Category** _Business Development_ **Position Type** _Full-Time Salary Exempt_ **Remote** _Yes_ **Clearance Required** _None_