Senior Manager, Technology Transfer
Information technology professional job in Alpharetta, GA
Job Title: Senior Manager, Technology Transfer
Job Country: United States (US)
Here at Avanos Medical, we passionately believe in three things:
Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do;
Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation;
Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world.
At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future.
Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit ***************
Essential Duties and Responsibilities:
We are seeking a results-driven Senior Manager of Technology Transfer & New Product Introduction (NPI) to lead a cross-functional team of engineers responsible for transferring new product development (NPD) projects into production and commercialization. This role is pivotal in bridging R&D and Operations to ensure smooth, compliant, and cost-effective launches of Class II medical devices, with a focus on enteral feeding devices and related products.
The ideal candidate has a strong background in medical device product development, manufacturing processes, and regulatory compliance, with proven leadership in scaling NPD into robust, commercial-ready products.
Key Responsibilities:
Team Management
Lead, mentor, and develop a team of engineers specializing in manufacturing, process, and sustaining engineering.
Define priorities, allocate resources, and ensure alignment with corporate objectives.
Promote a culture of collaboration, accountability, and continuous improvement.
Technology Transfer & NPI Execution
Drive the end-to-end transfer of new products from R&D (New Products or Enhanced Products) into production and commercialization.
Ensure designs are manufacturable, scalable, and cost-effective.
Collaborate on pilot builds, design verification, and validation activities as it relates to characterizing and stabilizing manufacturing processes.
Lead the development and qualification of manufacturing processes, test methods, and equipment.
Cross-Functional Collaboration
Partner with R&D to ensure smooth handoff of design intent and documentation.
Work closely with Quality, Regulatory, and Clinical teams to ensure compliance and patient safety.
Collaborate with Manufacturing and Supply Chain to establish robust production capability and supply readiness.
Coordinate with Product Management to align launch readiness with business objectives.
Regulatory & Compliance
Ensure compliance with applicable medical device technical and quality standards.
Support design control, process validation, risk management, and regulatory submissions.
Maintain thorough documentation for audits, inspections, and regulatory filings.
Operational Excellence
Drive continuous improvement in NPI processes, including design transfer frameworks, stage-gate reviews, and launch readiness.
Manage project timelines, budgets, and KPIs to ensure successful commercialization.
Introduce best practices and tools for design for manufacturability (DFM), design for assembly (DFA), and lean manufacturing.
Your qualifications
Required:
B.S. degree in Engineering (Mechanical, Biomedical, Electrical).
10+ years in medical device development and manufacturing.
Direct team leadership experience.
Proven track record of successfully transferring Class II medical devices into production and launching commercially.
Experience working in medical device manufacturing environment.
Deep knowledge of design transfer, process validation, and medical device manufacturing.
Skilled in project management, stage-gate processes, and cross-functional team leadership.
Excellent problem-solving, organizational, and communication skills.
Preferred:
Experience with enteral feeding devices or similar devices preferred.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
Salary Range:
The anticipated average base pay range for this position is $129,000.00 - $151,000.00. In addition, this role is eligible for an attractive incentive compensation program and benefits. In specific locations, the pay range may vary from the base posted.
Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here
Join us at Avanos
Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world.
Make your career count
Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits.
Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting.
Avanos also offers the following:
benefits on day 1
free onsite gym
onsite cafeteria
HQ region voted 'best place to live' by USA Today
uncapped sales commissions
Human Resources Information System Administrator
Information technology professional job in Atlanta, GA
first PRO360 is seeking an HRIS Administrator for a 1-3 month contract to assist with a software implementation.
**NO C2C candidates** Only LOCAL candidates will be considered.
Scope:
Company is transitioning from UKG to Workday. We need to ensure data and documentation are properly loaded into Workday. The ideal candidate will have basic HRIS experience, as well as someone who has general systems and technical experience with Workday.
Location: Atlanta GA (Buckhead area)
In office: Mon, Tues, Thurs (2 remote days)
IT Operations Manager
Information technology professional job in Atlanta, GA
My client is seeking an experienced and motivated IT Operations Manager to join their growing team. In this position, you will report directly to the IT Director and play a key role in shaping the IT Operations across the US and Canada.
Key Responsibilities:
Manage and coordinate IT Operational Staff throughout the US and Canada.
Establish and build our IT Operations Team.
Collaborate closely with the IT Director, Director of IT Development, IT Operations Manager LATAM, and Group IT Operations Director in Europe.
Oversee the management and distribution of Service Desk tickets (Levels 1, 2, and 3).
Handle hardware procurement, setup, and decommissioning.
Ensure all IT assets are accurately recorded in Jira Asset Manager.
Manage projects and track progress using Jira.
Maintain thorough documentation of all processes in Confluence, ensuring adherence to global IT operational policies.
Participate in mergers and acquisitions across the US & Canada.
Required Skills & Experience:
Proven experience in team management, escalation management, and service provider management.
Strong background in order, invoice, and license management.
Skilled in central consolidation of IT projects and understanding project interdependencies.
Experience implementing corporate guidelines and ISO processes.
Completed degree in Computer Science or comparable training/experience.
Managerial experience in IT support and infrastructure.
Demonstrated ability in project management and leading teams.
Strong communication and teamwork skills with a hands-on approach.
Broad IT operations knowledge, with experience in Microsoft RDP, Azure, Networking, and Atlassian Jira.
If this role looks of interest and you're currently looking for your next opportunity, then please send your CV and call for more information. This is a fantastic client, and they are looking to get someone on board ASAP.
IT Associate
Information technology professional job in Commerce, GA
Company Overview Enchem Co., Ltd. (founded 2012, KOSDAQ-listed) is the #1 electrolyte producer in Korea and 4th globally. Enchem America supplies critical battery materials to major North American EV and energy storage customers and is in high-growth mode.
Job Title: IT Associate
Department: Information Technology (IT)
Location: Commerce, Georgia (100% on-site)
Position Type: Full-time, 8:00 AM - 5:00 PM
Position Overview:
The IT Associate is an entry-level position responsible for providing technical support, assisting with basic IT tasks, and learning the foundational aspects of IT infrastructure and systems management. This role is ideal for individuals looking to build a career in IT within a manufacturing environment.
Key Responsibilities
Basic Network Monitoring:
Monitor basic network connectivity and report issues to the IT Manager.
Assist in setting up simple network configurations under supervision.
Technical Support:
Respond to basic IT-related questions and assist with troubleshooting hardware and software issues.
Provide first-level support for employees facing technical difficulties.
Hardware Setup and Maintenance:
Assist in setting up computers, printers, and other IT equipment.
Perform routine checks on hardware and escalate complex issues to senior staff.
Software Assistance:
Support the installation and updating of commonly used software.
Help maintain software inventories and track licenses.
Documentation:
Maintain records of support requests and resolutions in a structured manner.
Help update IT documentation and asset inventories.
Minimum Qualifications:
High school diploma or equivalent; a degree in Information Technology, Computer Science, or a related field is a plus.
Strong interest in IT and a willingness to learn new technologies.
Basic understanding of computers and Windows operating system.
Familiarity with Microsoft Office Suite (Word, Excel, Outlook).the
No prior experience required, but internships or part-time IT roles are advantageous.
Applicants must be 18 years of age or older to be considered for this position.
Korean language proficiency is highly preferred
Key Competencies:
Eagerness to learn and develop technical skills.
Strong problem-solving and organizational abilities.
Effective verbal and written communication skills.
Ability to follow instructions and work well in a team environment.
Additional Information:
This is an entry-level role with opportunities for professional growth and training.
Work under the supervision of senior IT staff.
May occasionally require lifting and moving IT equipment weighing 50+ lbs with appropriate assistance and safety protocols.
Enchem America is willing to sponsor work visas for highly qualified candidates who require employment authorization in the United States
Enchem America is an equal opportunity employer and complies with all applicable federal and Georgia employment laws, including Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), the Age Discrimination in Employment Act (ADEA), the Equal Pay Act, and the Georgia Equal Pay for Equal Work Act. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected characteristic.
All applicants must be 18 years of age or older to be considered for employment.
Reasonable accommodations will be provided to qualified individuals with disabilities in all aspects of the employment process, consistent with ADA requirements
Information Systems Administrator
Information technology professional job in Largo, FL
Ready to run the engines behind a fast-growing, innovative art company?
At Wendover, we don't just make beautiful artwork we transform the way business gets done. We are seeking a hands-on Information Systems Administrator to manage our core business systems, build automations, and drive efficiency across ERP, CRM, production, and e-commerce platforms. This is your chance to directly impact workflows, solve complex problems, and implement smart solutions that keep the company running at peak performance.
About Wendover:
Wendover Art Group is a leading domestic manufacturer of fine art, serving commercial, residential, and corporate markets. Guided by our Core Values Honor, Excellence, Team, Smart we have grown over 12x since 2005 and continue expanding through acquisitions like Lowcountry Originals, Kevin O'Brien Studio, and Friedman Brothers.
Role Overview:
As an Information Systems Administrator, you will manage core systems, implement enhancements, build automations, and support business efficiency initiatives. You will be hands-on with projects, SQL databases, coding, and AI tools, making sure technology works smarter, not harder.
Key Responsibilities:
Lead system implementations and enhancements
Support M&A integrations
Manage users, permissions, and security across core systems
Build automations and integrations to improve workflows
Maintain SQL Server databases and optimize queries
Drive process improvements and efficiency gains
Research and implement AI solutions to enhance productivity
Qualifications:
Bachelor's degree in Information Science, MIS, Computer Science, or related field
Proven experience in system administration and development
ERP/WMS expertise, SQL mastery, strong coding skills (Python/VBScript)
Advanced Excel skills
Experience with full project lifecycles
Problem-solving, communication, and collaboration skills
Growth mindset and willingness to learn new technologies, including AI
Why Wendover:
Onsite, high-impact role with company-wide visibility
Collaborative, low-ego culture
Opportunities to implement cutting-edge automations and AI
Be part of a team shaping the future of a fast-growing, acquisition-driven company
If you thrive on solving complex business problems and want your work to make a tangible business impact, apply today and help Wendover build the best art company in the world.
Desktop Support Consultant
Information technology professional job in Atlanta, GA
Required Skills & Experience
- HS diploma and five years of relevant IT experience OR an equivalent combination of education, training and experience.
-Ability to work in fast-paced environment with minimal supervision.
-Duties of the position may require extended periods of bending, stooping, twisting, reaching and lifting up to forty (40) pounds.
-Must maintain an insurable driving record.
- Proficient with Mac desktop support
- Proficient with JAMF administration
Job Description
Insight Global is in search of a Desktop Support Consultant to support user's computer equipment to ensure equipment functions properly on the enterprise's networks.
- Provides client-side network support and escalates to Tier 3 support as needed.
- Supports departments' equipment issues and utilizes remote connectivity tools for local and long-distance users worldwide.
- Supports customers' provided communications devices (e.g., Samsung, iPhone, etc.) to ensure devices integrate with the enterprise's networks.
- Ensures directory and security protocols are maintained to protect enterprise-wide equipment and information and to prevent unauthorized access and usage.
- Reviews system and management tracking tool tickets (ServiceNow) to confirm ownership and to establish priority for completing ticket work requests.
- Documents work in incident management tracking tool (ServiceNow) and manages service levels to meet or exceed within allowed timeframes.
- Provides recommendations to advise customers on software and hardware purchases and upgrades and to support customer cost-cutting initiatives.
- Manages computer equipment inventory to maintain available stock for emergency replacements and upgrades and to meet certain customer needs.
- Examines and inspects equipment to determine damages and to repair and replace equipment.
- Coordinates removal of end-of-life equipment to ensure proper disposal, recycle and surplus and to update asset inventory records.
- Verifies software licensing agreements to comply with enterprise volume license requirements and limitations.
- Supports enterprise-wide software packages to ensure user functionality.
- Assigns rights as needed to run and deploy software, perform testing and ensure operability.
- Uses systems management tool (i.e., SCCM/MECM, Jamf) to manage the enterprise desktop environment, generate reports, observe functions, image systems and increase efficiencies.
- Assigns permissions using active directories and group policies to ensure proper security levels.
- Manages users and computers and ensures standardized group policies to map printers and network shares.
- Receives notifications of V.I.P. trouble tickets to act on and ensure quick responses and issue resolution.
- Utilizes enterprise and departmental file and print servers to establish printer assignments for users and to permit users to store data securely.
- Ensures systems are encrypted as needed per university policy.
- May support multiple departments on campus as part of a local team or individually as a single primary technician within a designated area/department/building as part of a wide-spread team; must be able to work in a team environment.
- Participates in weekly team meeting and any additional meetings and/or training as assigned
- Performs IT-related responsibilities as required.
Compensation:
$__24__/hr to $__28___/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Information Technology Infrastructure Specialist
Information technology professional job in Coral Gables, FL
Contract Role: IT Infrastructure Specialist
Duration: 3-6 months
Work Arrangement: 3 days onsite (Coral Gables, FL), 2 days remote (flexible as needed)
We are seeking an experienced IT Infrastructure Specialist to support and optimize our enterprise systems during a short-term engagement. This role requires hands-on expertise in managing and maintaining critical infrastructure components across on-premises and cloud environments.
Key Responsibilities
Administer and maintain Windows Server, Active Directory, and related services.
Manage and optimize Azure cloud resources and integrations.
Configure, monitor, and troubleshoot VMware and Nutanix virtualization platforms.
Ensure system security, performance, and reliability across all environments.
Collaborate with internal teams to deliver infrastructure improvements and resolve technical issues promptly.
Required Skills
Strong proficiency in Windows Server and Active Directory administration.
Hands-on experience with Microsoft Azure services.
Expertise in VMware virtualization and Nutanix hyperconverged infrastructure.
Solid understanding of networking, storage, and system security best practices.
Ability to work independently and communicate effectively with technical and non-technical stakeholders.
IT Functional Analyst - D365 Sales & Service
Information technology professional job in Smyrna, GA
Who We Are:
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing:
As a member of IT, you will work closely with the teams of business liaisons, business analysts, and other IT staff as needed for requirements gathering, understanding business priorities, and executing given tasks. This role is pivotal in bridging the gap between business needs and technology solutions, ensuring sales and service processes are optimized and aligned with best practices, and supporting the company's Microsoft Dynamics 365 implementation journey. The individual must work effectively with others and have a team-first attitude.
Primary Responsibilities:
Collaborate with stakeholders across sales and service teams, procurement, operations, and IT to elicit, analyze, and document business requirements.
Map current processes, identify gaps, and recommend improvements leveraging Dynamics 365 capabilities.
Translate business requirements into functional specifications.
Work closely with technical teams to design, configure, and test Dynamics 365 solutions that meet business objectives.
Participate in the end-to-end implementation lifecycle of sales and service projects, including system configuration, data migration, user acceptance testing, and go-live activities.
Develop user documentation and deliver training sessions to ensure smooth adoption of new processes and systems.
Act as a liaison between business users and IT, facilitating clear communication and managing expectations throughout the project lifecycle.
Monitor post-implementation performance, gather feedback, and propose enhancements to maximize the value of Dynamics 365 investments in the sales and service space.
Experience with other Dynamics 365 and Azure-related platforms and products, such as Power BI and PowerApps.
Additional Responsibilities:
Participate in required safety program, and work in a safe manner.
Additional duties as assigned by manager.
Who We Are Looking For:
To be successful in this position you must be highly organized, have proven experience as a Functional Analyst or Business Analyst, and a strong understanding of finance practices and processes. You should be familiar with Dynamics 365 Finance, Supply Chain, and/or Customer Engagement modules, and hands-on involvement in implementation is heavily preferred. The ability to both take direction and work with minimal supervision is required for this position as well.
Education/Experience:
Bachelor's degree in Business Administration, Information Systems, or a related field
Required Qualifications/Skills:
Must be highly organized with the ability to set priorities and be a team player with a team-first attitude
Proven experience as a Functional Analyst or Business Analyst in sales and service, customer-centric areas or ERP projects
Strong understanding of sales and service practices and processes
Familiarity or experience with Dynamics 365 Finance and/or Customer Engagement modules is preferred
Hands-on involvement in full-cycle Microsoft Dynamics 365 implementation (particularly Customer Engagement, Customer Insights, Supply Chain, Finance, or related modules) is also preferred
Familiarity with Microsoft Dynamics 365 platform
Proficiency in process mapping, requirements documentation, and solution design
Experience with data analysis and reporting tools is a plus
Proven abilities to take initiative and be innovative
Proactive in learning and highly self-motivated
Demonstrates commitment to customer satisfaction and ability to work in a collaborative team environment
Excellent organizational and project management abilities
Exceptional interpersonal, verbal, and written communication skills along with strong analytical skills required
Must be able to comprehend, speak and write the English language
Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
Safety: We value the lives and health of our team and customers above all else.
Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
Teamwork: We work as one across our organization for the benefit of our customers.
Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide.
Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.
Ideal candidates will demonstrate the following values:
Acting in a safe manner
Exhibiting honesty and integrity
Acting in a fair and ethical manner
Team mentality
Delivering quality results
Embraces change / improvement
Exhibiting superior customer service skills
Exhibiting pride and ownership
Working with a sense of urgency
Exhibiting a winning attitude
What We Offer:
Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure
Competitive Pay
Individual Bonus Opportunities Available
Technician Tool Allowance
401k Plan Strong Company Match
Employee Profit Sharing
Financial Wellness Coaching
Employee Wellness Program
Medical, Vision, Dental Insurance
Prescription Drug Coverage
Flexible Spending Accounts
Short & Long Term Disability
Group Life Insurance
Personal Time Off
Paid Holidays
Paid Sick Leave
Career Development
Tuition Reimbursement
Ongoing Training
Advancement Opportunities
Information Technology Support Technician
Information technology professional job in Panama City, FL
FirstFour Group, the premier source for specialized Information technology recruitment, is currently seeking an IT Support Technician on behalf of our client, a growing IT Services Company in Panama City, Florida. In this role, you will be responsible for providing technical support, maintaining computer systems and networks, and ensuring the smooth operation of our customers' IT infrastructure, computers, and servers. You'll work closely with end-users, diagnosing hardware and software issues, and delivering timely solutions to support our customers' businesses.
THIS IS AN ONSITE ROLE IN METRO PANAMA CITY, FL. LOCAL CANDIDATES ONLY. NO RELOCATION OR VISA ASSISTANCE WILL BE PROVIDED.
Accountabilities
• Provide first- and second-level support for desktop, laptop, printer, and peripheral issues.
• Install, configure, and maintain hardware and software systems.
• Troubleshoot and resolve network connectivity issues (LAN/WAN, Wi-Fi, VPN).
• Perform routine system maintenance, including updates, backups, and virus protection.
• Set up user accounts, permissions, and passwords in accordance with company policy.
• Maintain inventory of IT assets, hardware, and software licenses.
• Assist in the deployment of new systems and upgrades.
• Document technical procedures, configurations, and solutions.
• Provide technical support both in-person and remotely via phone, email, or remote desktop tools. • Collaborate with other IT staff to support large-scale projects and rollouts.
Qualifications
Required:
• Bachelor degree or equivalent combination of schooling and experience in Computer Science, Information Technology, or related field.
• Greater than 3 years of experience in a technical support or IT services role.
• Strong knowledge of Windows and mac OS operating systems.
• Familiarity with Microsoft 365 Online, Active Directory, and common business software.
• Basic understanding of networking protocols and concepts (TCP/IP, DHCP, DNS).
• Excellent problem-solving and communication skills.
• Ability to manage multiple tasks and work independently or in a team environment.
Preferred:
• CompTIA A+, Network+, or other relevant certifications.
• Experience with ticketing systems (e.g., Zendesk, Freshdesk, ServiceNow).
• Exposure to virtualization technologies (e.g., VMware, Hyper-V).
Our client offers a competitive base salary as well as benefits including health, life, and matching 401k. There is ample opportunity for career growth. For immediate and confidential consideration, please apply today.
IT Portfolio Analyst
Information technology professional job in Miami, FL
This position plays a central role in coordinating activities throughout the IT ecosystem - including Security, Business Platforms, and Data & Analytics. The Analyst applies flexible, agile-inspired project management methods to encourage collaboration, maintain visibility, and support the continuous delivery of technology initiatives. The role ensures that IT efforts remain synchronized across teams and aligned with organizational objectives.
Beyond project execution, this role partners with stakeholders from multiple departments to clarify goals, prioritize work, and monitor measurable progress. By strengthening communication between technical teams and business units, the Analyst contributes to process improvement, change enablement, and the consistent delivery of value through IT initiatives that advance the company's strategic direction.
Responsibilities
Coordinate IT Life Cycle Activities: Manage cross-functional work across Security, Business Platforms, and Data & Analytics to support ongoing IT programs and ensure operational alignment.
Implement Agile Practices: Apply streamlined project management techniques to enhance teamwork, transparency, and iterative progress across IT efforts.
Align Stakeholders: Act as a liaison between technology and business groups, facilitate updates, and support adoption of new processes or tools that improve overall IT effectiveness.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or a related discipline.
At least five years of experience delivering or coordinating IT projects using Agile or blended methodologies.
Working knowledge of core IT areas such as cybersecurity, software development, and risk management.
Proficiency with Agile project or portfolio management platforms (e.g., Smartsheet, Monday.com).
Strong facilitation, communication, and organizational skills, with experience engaging both business and technical audiences.
Information Technology Support Technician
Information technology professional job in Lake Mary, FL
Job Title: Admin Support Tech Dept
Type: Contract Assignment
Pay Rate: $18/hour
Hours: Full-time (40 hours a week); must have the flexibility to work possible overtime/weekends once or twice during the year if needed
Job Description:
This is an amazing opportunity to get in on the ground floor with a Fortune 500 company. The role is 100% onsite in the office and will provide full training. The team is looking for candidates with an administrative, clerical, shipping, or retail background who have the desire to learn.
Key Responsibilities:
Receiving and shipping mobile devices and laptops.
Assisting the Tech Support Team with support tickets when shipping/receiving tasks are slower.
Lifting and pushing heavy carts as needed.
Qualifications:
Background in administrative, clerical, shipping, or retail roles.
Strong willingness to learn and adapt to new tasks.
Ability to lift and push heavy carts.
Help Desk Technician-- BARDC5692964
Information technology professional job in Alpharetta, GA
LinkedIn Job ID: BARDC5692833
Responsibilities include:
• Demonstrate strong customer service skills to provide phone support including:
o Listening to the customer to gain an accurate understanding of the situation
o Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
o Producing accurate, detailed documentation at the client, problem and incident level
o Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
Information Technology Operations Analyst
Information technology professional job in Hollywood, FL
Based in Hollywood, FL, Sintavia, LLC designs and additively manufactures critical components for the Aerospace, Defense, & Space industry.
We are seeking a career-minded individual for the position of IT Operations Analyst, preferably someone who is looking for long-term growth and potential. In addition to the below, candidates must possess strong customer service skills, an eye for detail, and the ability to multi-task at a quick pace. Being a team player is a must!
SUMMARY: Specializes by platform or application and is responsible for performing all operational processes and procedures, ensuring that all IT services and infrastructure meet operational goals.
DUTIES AND RESPONSIBILITIES:
Analyze and provide solution to low complexity and routine computer issues
Work together with vendors to aid repairs of hardware, i.e., printers, laptops, and desktops
Responsible for the definition, design, implementation, and maintenance of support infrastructure for application solutions
Oversee the Incident, Problem, and Change management processes
Identify incident trends; recommend and implement improvements to reduce volume
Prepare SOP (Standard Operating Procedures) for the daily maintenance of applications and underlying systems
Keep Operations team up to date with new implementations and technologies
Establish clear communication channels for feedback from customers, peers, and cross functional teams
Identify new solutions for improved processes, as well as develop cost/benefit analysis for business solutions
Make certain that technology solutions adhere to quality standards
Collaborate with the project teams to review or inspect work to guarantee their quality
Assist in other tasks as required
QUALIFICATIONS:
Bachelor's degree (B.A.) from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience.
Demonstrated ability to balance department efficiency and service excellence.
Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively.
Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at various levels across the company and customers.
Demonstrated ability to work well with cross-functional groups.
Self-motivated, able to multi-task, and detail oriented.
Strong organizational, analytical, problem-solving and decision-making skills.
Able to maintain a professional demeanor and a polished professional appearance.
Background checks will be completed on all candidates considered for hire.
REQUIREMENTS:
Working knowledge of systems architectural concepts and methodologies; infrastructure platforms and their application; business processes, process analysis/management, and IT requirements and IT managed services
It is also important that they can manage Critical Incident and Change Management SLA's with Service Provider, and can also manage and implement process improvements in NOC/SOC (network/security operation center)
Working knowledge of networking; can write Technical Specs and provide Level1 application Support (Client/Server)
Must have the required technical skills to identify system problems, as well as seek out ways to improve processes
Must be able to learn procedures quickly and be a team player
Easily adapt to new organizations / technical environments
Ability to handle and prioritize multiple tasks
Project management on small to medium projects
Must be able to perform a variety of routine tasks and demonstrate a good working knowledge of equipment, procedures and working with common hand tools
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Frequently required to sit, walk, stand, bend, stoop, kneel or crawl
Continually utilize visual acuity to operate equipment, read
technical information, and/or use a keyboard
Frequently required to lift/push/carry items up to 50 pounds
Work on Specialized equipment
WHY SINTAVIA:
We offer a comprehensive compensation and benefits package and the tools you will need to be successful, including:
Medical, dental, and vision plans after 30 days
Paid PTO and holiday
Paid life and long-term disability insurance
401(K) retirement plan and matching program
We provide a safe, fun, exciting and collaborative workplace, where growth and advancement opportunities abound.
Sintavia is an equal opportunity employer and a drug free workplace.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Network Specialist
Information technology professional job in Alpharetta, GA
Akkodis is seeking a Network SME Engineer for a Contract job with a client in Alpharetta, GA. Ideally looking for applicants with a solid background in the networking as SME with CCIE Lab certification would be mandatory. And Ansible would be big plus.
Rate Range: $65/hour to $75/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
Network SME Engineer's Roles & Responsibilities:
- Candidate's focus will be developing solutions which involves Campus, DC network and Cloud with IPV4/IPV6.
- Candidate would be required to identity various communication scenarios between end and edge devices and create and execute and/ or oversee the testing of data gathering, aggregation, and analytics capabilities.
- The successful candidate would have a deep understanding and hands on experience with IPV4/IPV6 environment, strong knowledge on the Networking Routing and switching, Complex BGP, OSPF troubleshooting and also good experience in migrations.
Experience Required:
- Minimum 12 yrs of relevant experience in enterprise network environment/customers
- Strong in Routing & Switching. Proficiency in routing protocols
- Troubleshoot overall networking and network connectivity to IoT devices/sensors
- Knowledge on Cisco ISE, TACACS, DNS/DHCP Functioning are important
- Cisco certification- CCIE Lab Certification is mandatory (Routing & Switching or Service Provider).
Technical/Functional Skills:
- Networking (Routing and Switching), Cloud and IPV6
- Excellent Knowledge of Network protocols BGP, OSPF, Spanning Tree protocol, Multicast
- Design and troubleshoot Cisco, Arista Network platforms and protocols
- IP Routing Platforms: ISR, ASR1K, ASR9K, Catalyst 9K, Nexus9K
- Multicast: IGMPv2/v3, PIM, Static RP, RP-Anycast
- Overlay technologies like IPSEC, DMVPN, VXLAN
- Cabling and optics 10/25G/40G/50G/100G - Break out cables, break out panels.
- Ansible knowledge is a huge plus
- IPV6 Experience
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at *****************************
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
IT GRC & Security Co-op
Information technology professional job in Orlando, FL
Currency Exchange International (CXI) is a Financial Services and Technology Provider based in Orlando, Florida. Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to learn more about life at CXI: ***************************************
Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.
Our Values
Customer First - We earn the right to be our clients' first choice.
Integrity - We hold ourselves to the highest standard to build trust.
Collaborative - We always win as a team.
Innovative - We find new methods to deliver change and advance technology to the industry.
Passionate - We are driven to be the best in class.
Currency Exchange International is looking for a skilled and motivated IT GRC & Security Co-op to join our GRC Team! This is a hybrid position based in Orlando, FL.
Summary
The IT GRC & Security Ops Co-op will gain valuable experience assisting IT GRC and Information Security teams with a wide range of activities, including governance, risk management, compliance, security awareness, and security operations. This role provides hands-on exposure to real-world security challenges and the opportunity to contribute to the protection of the organization's information assets. The co-op will collaborate with experienced professionals to learn about security best practices and support the implementation of a robust security posture.
Essential Functions:
Assist with the evaluation and implementation of security controls, and learn how to frame security risks in business terms.
Support the assessment of vendor security, review of third-party contracts, and collection of evidence for internal audits and regulatory exams.
Contribute to the development and delivery of security awareness training and phishing simulations.
Assist with the IT risk management framework and methodologies.
Gain experience with security tools, including monitoring, investigating alerts, and participating in incident response activities.
Support vulnerability management processes and the maintenance of security documentation.
Competencies:
Thinks critically and analytically with the ability to express a point of view supported by data (for both technical and non-technical audiences)
Raises concerns early and facilitates constructive problem-solving at all levels of the enterprise; knows when to escalate
Exhibits passion for learning in technology and cybersecurity domains
Collaborates effectively with colleagues, stakeholders, and leaders across multiple organizations to get consensus, socialize strategy and achieve objectives
Displays the ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions
Manages multiple parallel initiatives
Is execution-oriented and self-motivated
Requirements
Enrolled in, or recently graduated from, a four-year college program focused on Information Technology, Information Security, or a similar field; OR;
Completed a security boot camp and earned a security-related certification
Benefits
Commute Reimbursement - CXI will pay the toll, bus or metro cost in and out of work
401K Plan - CXI will match up to 5%
Tuition Assistance - CXI offers tuition assistance for part-time employees *conditions apply*
Holiday Pay - CXI offers additional pay for select holidays
Sick Time - CXI will pay sick/personal pay (1 hour of sick/personal time for every 30 hours worked - which may equal to an annual accrual of 40 hours)
Currency Exchange International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you'd like more information about your EEO rights as an applicant under the law, please visit *****************************************
Network Administrator (USC - Local to Jacksonville, FL)
Information technology professional job in Jacksonville, FL
Job Title: Network Administrator
Type: Long-Term Contract
Knowledge of:
Enterprise network and security architecture, including design principles for high availability, segmentation, and zero-trust models.
Cisco networking and security platforms (e.g., Catalyst, Nexus, ASA, Firepower, ISE) and advanced routing protocols (EIGRP, OSPF, BGP, STP).
Palo Alto Networks technologies including NGFWs, Panorama, GlobalProtect, and threat prevention capabilities.
F5 BIG-IP systems including LTM, ASM, APM, and iRules for secure application delivery and traffic management.
Aviatrix multi-cloud networking and security architecture, including transit gateways, segmentation, encryption, and policy enforcement across AWS, Azure, and GCP.
Voice and unified communications protocols including UDP, RTP, RTCP, and QoS strategies.
Network and security performance monitoring tools (e.g., SolarWinds, Splunk, SecureX, Cortex XDR) and log analysis for threat detection and optimization.
Distributed computing and hybrid cloud environments, and their impact on secure network design and performance.
Operating system commands and utilities (Linux, Windows, CLI, PowerShell, Bash) for diagnostics, automation, and integration.
Skill in:
Leading the design, deployment, and optimization of secure, scalable network and security infrastructure across data center, cloud, and remote environments.
Architecting integrated solutions using Cisco, Palo Alto, F5, and Aviatrix technologies to meet business and compliance requirements.
Conducting security assessments, risk analysis, and remediation planning for complex network environments.
Collaborating with cross-functional teams and clients to translate business needs into secure, high-performing technical solutions.
Troubleshooting complex, multi-layered network and security issues and performing root cause analysis.
Automating network and security configurations using scripting and infrastructure-as-code tools (e.g., Ansible, Terraform, Python).
Managing vendor relationships and guiding procurement decisions based on technical and strategic requirements.
Applying structured change management processes to ensure secure and compliant infrastructure evolution.
Testing and validating hardware/software for new deployments, upgrades, and security compliance.
Developing and maintaining detailed documentation, architecture diagrams, and operational runbooks.
IT Support Engineer
Information technology professional job in Atlanta, GA
Onsite - Atlanta, GA
6-Month Contract (+ Extensions)
Opportunity to join a global organization where technology drives every operation. In this hands-on role, you'll support both onsite and remote users across multiple regions, combining day-to-day IT support with infrastructure management and small project delivery.
What you'll do:
Provide 1st and 2nd line support for hardware, software, and network issues across Windows, Mac, and mobile devices
Support LAN, WAN, Wi-Fi, and cloud-connected devices in a hybrid environment
Deploy, configure, and maintain desktops, laptops, printers, and other endpoints
Assist with Microsoft 365, Intune, and modern endpoint management tools
Deliver guidance and training to users on IT systems, processes, and best practices
Help implement new systems, upgrades, and technology rollouts
Contribute to process improvements and take ownership of small to mid-scale IT projects
What we're looking for:
Proven experience in 1st/2nd line IT support
Comfortable with modern Windows and cloud-based environments
Familiarity with endpoint management, mobile device management, and hybrid systems
Good troubleshooting skills across hardware, software, and networking
Ability to work independently while collaborating with a global team
A proactive mindset with a willingness to suggest and implement improvements
This is a great opportunity for an IT professional who enjoys variety, values autonomy, and wants to work with modern technology in a global environment.
Network Specialist
Information technology professional job in Melbourne, FL
Role: Network Operations Specialist
Duration: 12+ months (Temp to Perm)
Shift: 2nd shift
Pay Range: $28 - $32/hr on W2 (all inclusive)
Job Description:
• Provide technical support handling inbound and outbound calls, managing Outlook Email queues, and inputting data to an Incident Management Queue in a Call Center environment.
• Monitor alarm conditions, analyze, and troubleshoot network to proactively identify and minimize disruption and impact to the FAA network.
• Use software tools and procedures, check availability and assign field technicians to jobs.
• Maintain Field Technician incidents tickets (submit new incidents, keep existing incidents updated and accurate, help technicians resolve incidents).
• Able to follow standard procedures and prioritize tasks according to urgency and importance, in a team environment and adapt quickly to new procedures and changing situations.
• Ability and willingness to learn the OSI Model.
• Willing to participate in team training to learn IP and Time Division Multiplexing (TDM) technologies.
• Ideal candidate will have proven communication and customer service skills, strong attention to detail and be able to remain calm during urgent situations.
• Work in an onsite 24x7 network Call Center environment where shift and workday flexibility is required, along with on-call hours.
• Support short-term emergency evacuation to local backup facilities, if initiated.
Qualifications:
• High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience.
System Network Administrator
Information technology professional job in Jacksonville, FL
Compliance Focused
6 to 12 month contract
Overview: Responsible for configuring, maintaining, and monitoring network and converged voice systems to ensure secure, reliable, and compliant operations supporting enterprise and EMS environments.
Key Responsibilities
• Install, configure, and support network/voice hardware and software (routers, switches, firewalls, gateways, VPNs).
• Monitor network performance (latency, bandwidth, device health) using tools such as SolarWinds, Splunk, and Wireshark.
• Troubleshoot user, device, and EMS connectivity issues; perform root-cause analysis and escalate when necessary.
• Maintain accurate documentation: configurations, topology diagrams, inventories, IP schemas, and change records.
• Support network design, upgrades, HA architectures, and secure configuration standards.
• Assist with firewall rule management, access control, port-security, and VPN configurations.
• Perform CIP activities for all network devices patching cycles, baseline configuration reviews, and CIP-compliant change management.
• Provide documentation and support for SERC/NERC audits and compliance reviews.
• Participate in redundancy testing, disaster recovery planning, and MIRT incident response.
• Collaborate with IT, cybersecurity, operations, and application teams on projects and incident resolution.
• Continuously update technical knowledge through internal training.
Core Knowledge & Skills
• Network/voice architecture, protocols (TCP/IP, UDP/RTP/RTCP), and distributed computing concepts.
• Network monitoring and performance tools; OS utilities; database management tools.
• Experience with testing, change management, and performance analysis.
• Strong troubleshooting, prioritization, communication, and collaboration abilities.
• Ability to learn quickly, work in ambiguous situations, and deliver on commitments.
• Knowledge of ServiceNow is a plus.
OPEN REQUIREMENTS:
Associate's degree in Computer Science or related discipline and two (2) yrs of professional experience in a network administration role.
-OR-
Four (4) year combination of education, training and experience in installing, supporting, and maintaining network systems in a large corporate environment.
Technical Support Engineer
Information technology professional job in Coral Springs, FL
The Technical Support Engineer provides technical assistance for both application support and desktop administration. This role requires troubleshooting software and hardware issues, managing IT assets, and ensuring smooth system operations while addressing customer inquiries across multiple support channels.
Responsibilities:
Application Support:
• Document and respond to customer inquiries via phone, and email.
• Troubleshoot and resolve application-related issues, assisting users in software
setup, and configuration.
• Maintain detailed records of software performance and recommend improvements
to enhance efficiency.
• Collaborate with engineers and senior IT staff to address complex technical
problems.
• Monitors individual performance objectives, meets standards, and assures
customer satisfaction goals are met.
IT Systems Support:
• Act as the primary contact for hardware/software/network issues across the
organization.
• Assist the Senior System Administrator with IT requests and system upgrades.
• Install, configure, and update desktop software and hardware.
• Manage IT assets, including device setup, storage, disposal, and troubleshooting.
• Ensure security compliance, performing BIOS/firmware checks and monitoring IT
infrastructure.
• Oversee Mobile Device Management (MDM), managing device enrollment,
compliance, and troubleshooting.
• Administer Multi-Factor Authentication (MFA), assisting users and securing
authentication processes.
• Deploy and manage Trend Micro security solutions, ensuring system security and
policy compliance.
• Serve as a secondary point of contact for Rapid7 Immediate Threat Response,
monitoring vulnerabilities and coordinating security updates.
• Regularly review Jira tasks, ensuring timely completion and quality assurance.
• Create and maintain technical documentation for software, security policies, and IT
procedures.
• Continuously assess IT processes and propose innovative improvements.
• Perform regular system checks, eg network drives.
• Upgrade computers (eg RAM, storage).
• Provide on-call support, including after-hours incident response (as needed)
• Handle other IT-related responsibilities as assigned.
Qualifications:
• Bachelor's degree in computer science, IT, or related field (preferred).
• Strong troubleshooting skills for software, hardware, and network issues.
• Working knowledge of Windows/MacOS, Microsoft Office, and enterprise applications.
• Experience with asset management, MDM, MFA, and cybersecurity tools.
• Excellent communication skills, able to explain technical concepts to non-technical users.
• Ability to multitask and prioritize in a fast-paced environment.
Physical & Work Environment:
• Ability to lift up to 50 pounds, access equipment in tight spaces.
• Primarily office-based, with occasional travel for technical support.
• May require evening/weekend work for system maintenance and upgrades.