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The differences between information technology supervisors, information technology and information technology/support technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become an information technology supervisor, information technology, becoming an information technology/support technician takes usually requires 1-2 years. Additionally, an information technology supervisor, information technology has an average salary of $111,282, which is higher than the $45,591 average annual salary of an information technology/support technician.
The top three skills for an information technology supervisor, information technology include project management, customer service and database. The most important skills for an information technology/support technician are customer service, troubleshoot, and computer system.
| Information Technology Supervisor, Information Technology | Information Technology/Support Technician | |
| Yearly salary | $111,282 | $45,591 |
| Hourly rate | $53.50 | $21.92 |
| Growth rate | 16% | 10% |
| Number of jobs | 75,914 | 161,748 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 51% |
| Average age | 47 | 42 |
| Years of experience | 8 | 2 |
An information technology supervisor of information technology is primarily in charge of overseeing a company's IT operations, ensuring efficiency and smooth workflow. It is their duty to spearhead projects, set goals and objectives, coordinate staff, manage budgets and timelines, perform installations and upgrades, and develop strategies to optimize operations. They must remain knowledgeable of the latest technologies, liaise with external parties, and produce progress reports. Furthermore, as a supervisor, it is essential to monitor the performance of the IT teams, all while enforcing the company's policies and regulations.
An information technology (IT) support technician is an individual who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members. IT support technicians are involved in inspecting and resolving minor local area network and wireless network issues, which include TCP/IP, DHCP, and VPN. They are also required to obtain an associate's degree in computer science or related field.
Information technology supervisors, information technology and information technology/support technicians have different pay scales, as shown below.
| Information Technology Supervisor, Information Technology | Information Technology/Support Technician | |
| Average salary | $111,282 | $45,591 |
| Salary range | Between $83,000 And $147,000 | Between $31,000 And $66,000 |
| Highest paying City | Reno, NV | San Francisco, CA |
| Highest paying state | Nevada | Pennsylvania |
| Best paying company | Mayo Clinic | Microsoft |
| Best paying industry | Energy | Technology |
There are a few differences between an information technology supervisor, information technology and an information technology/support technician in terms of educational background:
| Information Technology Supervisor, Information Technology | Information Technology/Support Technician | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 51% |
| Most common major | Computer Science | Computer Science |
| Most common college | Carnegie Mellon University | University of Pennsylvania |
Here are the differences between information technology supervisors, information technology' and information technology/support technicians' demographics:
| Information Technology Supervisor, Information Technology | Information Technology/Support Technician | |
| Average age | 47 | 42 |
| Gender ratio | Male, 81.7% Female, 18.3% | Male, 85.4% Female, 14.6% |
| Race ratio | Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 12.7% White, 65.5% American Indian and Alaska Native, 0.2% | Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.2% White, 54.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |