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The differences between inside sales managers and sales support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an inside sales manager and a sales support manager. Additionally, a sales support manager has an average salary of $94,946, which is higher than the $78,425 average annual salary of an inside sales manager.
The top three skills for an inside sales manager include customer service, CRM and salesforce. The most important skills for a sales support manager are project management, CRM, and salesforce.
| Inside Sales Manager | Sales Support Manager | |
| Yearly salary | $78,425 | $94,946 |
| Hourly rate | $37.70 | $45.65 |
| Growth rate | 5% | 5% |
| Number of jobs | 129,882 | 166,510 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 69% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
An inside sales manager is the one who leads the sales team to meet the organization's sales targets. The sales managers recruit, handle, and train the professional development of the sales team. It is their duty to set the goals of the company, provide sales reports, set departmental budgets, and track sales. They collaborate with the marketing department to make sure that the sales staff receives quality leads. Also, they address and resolve complaints from customers.
A sales support manager is responsible for monitoring the sales operations of an organization, evaluating the sales performance, and conducting data analysis and research to identify business opportunities that would generate more revenue resources and increase the company's profitability. Sales support managers also meet with existing potential clients to discuss services and negotiate contracts, responding to their inquiries and concerns, and addressing their requests. They also handle the training and programs for the sales staff to maximize efficiency and productivity to meet target goals and increase sales volume.
Inside sales managers and sales support managers have different pay scales, as shown below.
| Inside Sales Manager | Sales Support Manager | |
| Average salary | $78,425 | $94,946 |
| Salary range | Between $49,000 And $123,000 | Between $62,000 And $144,000 |
| Highest paying City | San Francisco, CA | Portland, OR |
| Highest paying state | Massachusetts | Oregon |
| Best paying company | Accenture | Accenture |
| Best paying industry | Technology | Professional |
There are a few differences between an inside sales manager and a sales support manager in terms of educational background:
| Inside Sales Manager | Sales Support Manager | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 69% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between inside sales managers' and sales support managers' demographics:
| Inside Sales Manager | Sales Support Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 63.3% Female, 36.7% | Male, 50.6% Female, 49.4% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |