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Inside sales manager vs sales support manager

The differences between inside sales managers and sales support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an inside sales manager and a sales support manager. Additionally, a sales support manager has an average salary of $94,946, which is higher than the $78,425 average annual salary of an inside sales manager.

The top three skills for an inside sales manager include customer service, CRM and salesforce. The most important skills for a sales support manager are project management, CRM, and salesforce.

Inside sales manager vs sales support manager overview

Inside Sales ManagerSales Support Manager
Yearly salary$78,425$94,946
Hourly rate$37.70$45.65
Growth rate5%5%
Number of jobs129,882166,510
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 69%
Average age4646
Years of experience88

What does an inside sales manager do?

An inside sales manager is the one who leads the sales team to meet the organization's sales targets. The sales managers recruit, handle, and train the professional development of the sales team. It is their duty to set the goals of the company, provide sales reports, set departmental budgets, and track sales. They collaborate with the marketing department to make sure that the sales staff receives quality leads. Also, they address and resolve complaints from customers.

What does a sales support manager do?

A sales support manager is responsible for monitoring the sales operations of an organization, evaluating the sales performance, and conducting data analysis and research to identify business opportunities that would generate more revenue resources and increase the company's profitability. Sales support managers also meet with existing potential clients to discuss services and negotiate contracts, responding to their inquiries and concerns, and addressing their requests. They also handle the training and programs for the sales staff to maximize efficiency and productivity to meet target goals and increase sales volume.

Inside sales manager vs sales support manager salary

Inside sales managers and sales support managers have different pay scales, as shown below.

Inside Sales ManagerSales Support Manager
Average salary$78,425$94,946
Salary rangeBetween $49,000 And $123,000Between $62,000 And $144,000
Highest paying CitySan Francisco, CAPortland, OR
Highest paying stateMassachusettsOregon
Best paying companyAccentureAccenture
Best paying industryTechnologyProfessional

Differences between inside sales manager and sales support manager education

There are a few differences between an inside sales manager and a sales support manager in terms of educational background:

Inside Sales ManagerSales Support Manager
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 69%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Inside sales manager vs sales support manager demographics

Here are the differences between inside sales managers' and sales support managers' demographics:

Inside Sales ManagerSales Support Manager
Average age4646
Gender ratioMale, 63.3% Female, 36.7%Male, 50.6% Female, 49.4%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between inside sales manager and sales support manager duties and responsibilities

Inside sales manager example responsibilities.

  • Implement and enforce SalesForce usage for entering leads and using the system through the customer sales cycle.
  • Achieve proficiency in all aspects of international business from documentation to freight logistics to pricing negotiations.
  • Leverage other sales office resources and administrative/support staff to achieve personal and team relate revenue goals.
  • Account management of detail information into CRM regarding all sales call activity and new business initiatives.
  • Conduct PowerPoint presentations to potential clients as well as new and existing businesses.
  • Focus on software upgrades and migrations to current software products (SAAS environment).
  • Show more

Sales support manager example responsibilities.

  • Develop specifications, samples, and product metrics to achieve production readiness for all POS material.
  • Leverage other sales office resources and administrative/support staff to achieve personal and team relate revenue goals.
  • Improve sales order checklist and re-evaluat assigned duties; ensure sales order fulfillment and logistics process improvement.
  • Coordinate daily workload within team using SalesForce and GP metrics to ensure that assign tasks are complete expeditiously.
  • Direct proposal development activities including RFP review and bid determination.
  • Coordinate with legal and contracting departments to obtain information to fulfill RFP requirements.
  • Show more

Inside sales manager vs sales support manager skills

Common inside sales manager skills
  • Customer Service, 13%
  • CRM, 10%
  • Salesforce, 6%
  • Customer Satisfaction, 5%
  • Product Knowledge, 5%
  • Sales Process, 4%
Common sales support manager skills
  • Project Management, 12%
  • CRM, 7%
  • Salesforce, 7%
  • Sales Training, 6%
  • Excellent Interpersonal, 5%
  • Direct Reports, 5%

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