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Mac specialist vs desktop support specialist

The differences between mac specialists and desktop support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a mac specialist and a desktop support specialist. Additionally, a desktop support specialist has an average salary of $44,962, which is higher than the $44,929 average annual salary of a mac specialist.

The top three skills for a mac specialist include customer service, apple software and troubleshoot. The most important skills for a desktop support specialist are customer service, desktop support, and troubleshoot.

Mac specialist vs desktop support specialist overview

Mac SpecialistDesktop Support Specialist
Yearly salary$44,929$44,962
Hourly rate$21.60$21.62
Growth rate10%10%
Number of jobs57,049102,191
Job satisfaction--
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 52%
Average age4242
Years of experience22

Mac specialist vs desktop support specialist salary

Mac specialists and desktop support specialists have different pay scales, as shown below.

Mac SpecialistDesktop Support Specialist
Average salary$44,929$44,962
Salary rangeBetween $31,000 And $65,000Between $33,000 And $59,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-Cornerstone Research
Best paying industry-Finance

Differences between mac specialist and desktop support specialist education

There are a few differences between a mac specialist and a desktop support specialist in terms of educational background:

Mac SpecialistDesktop Support Specialist
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 52%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Mac specialist vs desktop support specialist demographics

Here are the differences between mac specialists' and desktop support specialists' demographics:

Mac SpecialistDesktop Support Specialist
Average age4242
Gender ratioMale, 75.2% Female, 24.8%Male, 87.6% Female, 12.4%
Race ratioBlack or African American, 10.1% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 12.4% White, 55.6% American Indian and Alaska Native, 0.4%Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.3% White, 54.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between mac specialist and desktop support specialist duties and responsibilities

Mac specialist example responsibilities.

  • Manage the development of a customize ERP system for the client.
  • Update Unix OS patches and ensure compliance with STIG requirements.
  • Operate cash registers and easy pay POS systems.
  • Engage in sales and complete transactions using POS system.
  • Handle trouble tickets in Zendesk with regards to meeting SLA's.
  • Handle installation of workstations and changes to cabling throughout the firm for both the PC network and telephone system.
  • Show more

Desktop support specialist example responsibilities.

  • Manage computer assets utilizing Symantec Altiris.
  • Manage schedule software/Security patch upgrades via SCCM.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy McAfee anti-virus tools across enterprise.
  • Automate fixes for common errors using Powershell and batch scripting.
  • Document software processes and core conversion software installations for VDI.
  • Show more

Mac specialist vs desktop support specialist skills

Common mac specialist skills
  • Customer Service, 22%
  • Apple Software, 16%
  • Troubleshoot, 4%
  • Macintosh, 4%
  • Product Knowledge, 4%
  • Apple Computers, 4%
Common desktop support specialist skills
  • Customer Service, 10%
  • Desktop Support, 8%
  • Troubleshoot, 7%
  • PC, 6%
  • Technical Support, 5%
  • SCCM, 3%

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