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The differences between mailroom assistants and office specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, an office specialist has an average salary of $33,477, which is higher than the $29,118 average annual salary of a mailroom assistant.
The top three skills for a mailroom assistant include office equipment, data entry and HR. The most important skills for an office specialist are customer service, data entry, and patients.
| Mailroom Assistant | Office Specialist | |
| Yearly salary | $29,118 | $33,477 |
| Hourly rate | $14.00 | $16.09 |
| Growth rate | -5% | -5% |
| Number of jobs | 13,048 | 98,760 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 44% |
| Average age | 45 | 47 |
| Years of experience | - | 2 |
Mailroom assistants receive incoming mail and then process, sort, and distribute it to the proper recipients. They may maintain mailroom supply inventories and sort office mail and messages. It is part of their responsibilities to check outgoing mail by preparing it for delivery, including distribution of packages and logging. Moreover, they usually operate mailroom tools such as envelope openers, postage meters, mail sorting machines, mail sealers, fold-and-insert machines, labeling machines, and scanners.
An office specialist is responsible for performing administrative and clerical duties to support the organization's daily operations. Office specialists must be highly organizational, as well as having excellent time-management skills to handle work units. They have duties including data entry procedures, greeting visitors, responding to customers' inquiries through phone calls and e-mails, and filing and sorting documents. Office specialists are responsible for creating meeting reports, scheduling appointments, evaluating financial statements, coordinating with other staff for event planning, and assisting the senior management with complex functions.
Mailroom assistants and office specialists have different pay scales, as shown below.
| Mailroom Assistant | Office Specialist | |
| Average salary | $29,118 | $33,477 |
| Salary range | Between $23,000 And $35,000 | Between $25,000 And $43,000 |
| Highest paying City | Walnut Creek, CA | Washington, DC |
| Highest paying state | Hawaii | Massachusetts |
| Best paying company | University of California | Brookhaven National Laboratory |
| Best paying industry | Government | Finance |
There are a few differences between a mailroom assistant and an office specialist in terms of educational background:
| Mailroom Assistant | Office Specialist | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 44% |
| Most common major | Business | Business |
| Most common college | - | Western Carolina University |
Here are the differences between mailroom assistants' and office specialists' demographics:
| Mailroom Assistant | Office Specialist | |
| Average age | 45 | 47 |
| Gender ratio | Male, 54.1% Female, 45.9% | Male, 18.3% Female, 81.7% |
| Race ratio | Black or African American, 10.0% Unknown, 3.7% Hispanic or Latino, 16.8% Asian, 8.1% White, 60.7% American Indian and Alaska Native, 0.7% | Black or African American, 8.1% Unknown, 4.9% Hispanic or Latino, 19.8% Asian, 8.4% White, 57.7% American Indian and Alaska Native, 1.2% |
| LGBT Percentage | 7% | 6% |