Manager, programming support full time jobs - 17 jobs
Implementation Support Coordinator
Psi Services 4.5
Columbus, OH
**Title:** Implementation Support Coord. **Salary:** $65K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative,supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Implementation Support Coordinator at PSI supports the business through daily operational, technical, and quality assurance tasks related to the client intake process for AI Content Generation and Test Prep implementations. This role ensures that every client project enters implementation fully validated, documented, and ready for execution in collaboration with internal teams and external partners.
The Implementation Support Coordinator reports to the Vice President of Learning and Test Prep Revenue. This is a full-time permanent position, flexible from Monday to Friday during typical office hours, and can be performed remotely.
**Role Responsibilities**
+ Manage the client intake process, including reviewing and tracking all deliverables (blueprints, source materials, sample items, branding assets, subscription details, developer credentials).
+ Organize and upload files within SharePoint and other designated structures, ensuring consistent naming conventions and correct folder placement.
+ Validate intake deliverables for completeness, file format, and version control, following established standards and playbooks.
+ Help update and version intake documentation and presentation templates to reflect client branding, scope, and current status.
+ Serve as the first internal line of quality assurance for initial app or content builds, reviewing functionality, layout, accessibility, branding alignment, and metadata accuracy.
+ Log and track QA findings, ensuring all issues are documented and corrected prior to client handoff.
+ Attend and contribute to weekly coordination meetings, preparing and sending call summaries and tracking assigned actions.
+ Respond promptly to internal and external communications, escalating blockers or unresolved questions as needed.
+ Collaborate with cross-functional teams to align intake and QA schedules with implementation milestones.
+ Support lessons-learned documentation by highlighting recurring issues or areas for process improvement.
**Knowledge, Skills and Experience Requirements**
+ High school diploma or equivalent required; Bachelor's degree preferred.
+ 1+ years' experience in client management, project coordination, quality assurance, or a related field.
+ Experience with project management processes and tools (e.g., Monday, Airtable, SharePoint) preferred.
+ Demonstrated ability to manage technical documentation and version control.
**Benefits & Culture**
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$65k yearly 2d ago
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Support Supervisor
Clean Team 2.9
Olde West Chester, OH
Clean Team is hiring Full-Time support supervisors
Support Supervisors are responsible for assisting area managers
They will train new hires as needed.
As well as fill in for any call off or scheduled time off for general cleaners.
Support supervisors are required to pass a background check, have a valid driver's license, reliable transportation, and proof of car insurance.
This is a manager in training position that requires travel to multiple locations daily.
As a full-time employee you will receive benefits medical, dental & vision. We also provide a monthly car allowance for any vehicle maintenance you may incur.
Serious Applicants Only!
$38k-54k yearly est. 60d+ ago
Reentry Support Specialist - Cincinnati Reentry Program
Volunteers of America Ohio & Indiana 2.6
Cincinnati, OH
Volunteers of America Ohio & Indiana seeks energetic, self-motivated, dynamic professionals to join its expanding team. VOAOHIN is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across Ohio and Indiana, we have over 1000 committed and compassionate employees working in multiple impact areas. This position will specifically impact residential reentry and community corrections.
As a Reentry Support Specialist, you would be directly responsible for monitoring the activities of residents and ensuring their compliance with program rules and conditions for our Evansville (FBOP) Residential Reentry Program. You would ensure the safe custody and accountability of all residents while maintaining a clean, safe, and orderly facility. Successful candidates must be able to handle an ever-changing environment and, demonstrate flexibility, strength in character, and consistently deliver a willingness to help in any way possible. This is a wonderful opportunity for anyone interested in learning more about the criminal justice field, security, psychology, or for the detail-oriented person with a passion for helping people rebuild their lives. We are specifically looking for applicants that are energetic and self-motivated to join our expanding team.
Great entry level position for criminal justice, Community Corrections and reentry.
We are hiring full-time and/or part-time professionals. This is a progressive hourly scale position starting at $16.50/hour. Please note, Full-time Reentry Support Specialists will be eligible to participate in our comprehensive benefits package, including company-paid life insurance and LTD, paid time off, medical, dental, vision, and a 403b with a match.
Preferred applicants will have a High School diploma or GED, or an Associate's Degree with one year of direct residential experience is preferred. All applicants must demonstrate professionalism while demonstrating compassion and commitment to our mission and purpose. Our work touches the mind, body, heart - and ultimately the spirit - of those we serve, integrating our deep compassion with highly effective programs and services.
Shift schedules:
1st Shift - 7 a.m. to 3 p.m.
2nd Shift - 3 p.m. to 11 p.m.
3rd Shift - 11 p.m. to 7 a.m.
Weekends
$16.5 hourly Auto-Apply 60d+ ago
Case Management Extender - Care Navigation, Non Integrated (PFK)
Nationwide Children's Hospital 4.6
Columbus, OH
Monday - Friday, 8am - 5pm
Full-Time, 40 hours per week, benefits eligible
Learn about Care Navigation: ***********************************************
Family Experience: *******************************************
Visit our website: ****************************
Summary:
The Case Management Extender PFK helps navigate and access community services and other resources and provides support through maintaining population health programs and care coordination activities. The Case Management Extender collaborates to arrange for or connect patients to needed services and identifies, creates, and nurtures relationships with local agencies, schools, churches, and other programs. Case Management Extenders are patient and family facing with daily activities during inpatient stays, outpatient specialty clinic visits, emergency room visits, home, community visits, and via telephone.
Job Description:
Essential Functions:
Engages and motivates members to participate in the various case managementprograms by clearly articulating goals, benefits, and interventions. Assists with the development of family-centered care.
Collects information for tailored assessments regarding case management eligibility and refers onward when response triggers criteria for referral and need for licensed clinical intervention. Facilitates communication and collaboration amongst the healthcare team.
Provides personalized navigation support to members to help them move through the healthcare system. Connects families to resources to address social determinants of health and accommodates the specific cultural and linguistic needs of all patients. Manages and monitors transitions between settings, caregivers, and providers, providing follow-up across the continuum of care.
Performs outreach to PCP/POC's, specialists, and home care providers to research and facilitate referral for services. Develops patients and family's self-management skills through education and resource provision.
Answers incoming telephone calls, schedules appointments, and assists members to resolve immediate needs in real time. Manages administrative functions to supportprogram.
Prepares and maintains records and case files, including documentation such as clients' personal and eligibility information, services provided, progress towards goals, and significant changes.
Participates in orientation and continuing education of staff and students as appropriate.
Education Requirement:
Bachelor's degree with background in health care, public health, or related clinical field, preferred.
Licensure Requirement:
Valid Ohio driver's license and proof of auto insurance as required by hospital policy and position-specific requirements. Must pass motor vehicle background inspection, insurance eligibility, driving qualifications, and training set forth by Nationwide Children's Hospital and maintain qualification of insurance guidelines.
Certifications:
Active BLS certification, required.
Skills:
Working knowledge of Medicaid and other regulatory agency standards, required.
Experience:
2 years of experience working in healthcare in a patient facing role, required.
Physical Requirements:
OCCASIONALLY: Bend/twist, Climb stairs/ladder, Communicable Diseases and/or Pathogens, Electricity, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Machinery, Patient Equipment, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel
FREQUENTLY: Color vision, Depth perception, Driving motor vehicles (work required) *additional testing may be required, Peripheral vision, Standing, Walking
CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Problem solving, Repetitive hand/arm use, Seeing - Far/near, Sitting
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
$39k-45k yearly est. Auto-Apply 60d+ ago
Family Peer Supporter - MRSS
Child Focus Inc. 3.5
Cincinnati, OH
Job DescriptionDescription: We invest in you while working together to strengthen our community.
Certified Family Peer Support
Child Focus
4633 Aicholtz Road Cincinnati,Ohio 45244 (Clermont County)
Hours: Full Time Monday - Friday with flexible schedule to meet the needs of clients and families. Non-traditional hours are required (late afternoon and evening hours required)
Required License/Credential: Certified Family Peer Supporter
Are you passionate about making a difference in the lives of children, adults, and families? At Child Focus, we are seeking dedicated and compassionate Certified Family Peer Support to join our team. This is more than just a job-it's an opportunity to empower individuals, strengthen families, and build healthier communities.
As part of our dynamic and mission-driven agency, you'll have the chance to provide meaningful support through individual, family, and group therapy, while collaborating with a network of caring professionals who share your commitment to mental health and wellness.
We value innovation, professional growth, and work-life balance, and we're excited to welcome candidates who are ready to grow their career while making a lasting impact.
Exploring options? We'd love to talk and share what we're about.
Certified Family Peer Support Specialist provides community-based and/or home-based direct services to families involved in Mobile Response & Stabilization Services (MRSS) for the ongoing support of parents and their families involved in the intensive, in-home program.
Peer Support Specialist will maintain an active caseload of approximately 8-15 families.
Peer Support Specialist will accompany an MRSS clinician to in-person assessments for families with youth ages 0-20 experiencing behavioral and/or emotional crises.
During MRSS responses, Peer Support Specialist will support parents, discuss ongoing services, complete paperwork, and offer further assistance as needed.
Peer Support Specialist will explore services available to the family through Mobile Response & Stabilization Services, including individual/family therapy, CPST/TBS, connection to ongoing services, and immediate crisis support.
Peer Support Specialist will complete documentation of services provided per agency and service contract.
Peer Support Specialist will actively collaborate with MRSS team regarding current clients to assist families with stabilization.
Non-traditional hours are required.
Essential Responsibilities:
Providing empathetic listening and emotional support
Assisting families in navigating systems
Supplying information about child-serving systems, children's behavioral health and development, and community resources
Rendering advocacy support
Facilitating familial engagement with service providers
Engaging in safety and care planning; exploring and eliminating barriers to care plan follow-through
Offering skill-building for parents that enhances resiliency, communication, advocacy and other areas affecting the ability to maintain a child with complex needs
Child Focus Excellent Benefits
Competitive salaries
Comprehensive medical, vision, dental insurance and EAP program
Health Savings and Flex Spending account options with agency match
Generous paid time off
Extended Illness benefits
403(b) retirement plan with generous employer match
Company Car program and mileage reimbursement
Federal Student Loan Forgiveness program eligibility and tuition reimbursement
Paid Internships
On-site childcare with employee discount
Employee wellness benefits
Child Focus Offers:
Great Work Life Balance! Employees are supported with flexible work schedules.
Growth and Advancement Opportunities. Leadership is committed to promoting from within and growing the next generation of leaders.
Personal and professional value in the work they do to support children, families and adults. Employees are highly engaged.
Free continuing education and clinical supervision for licensed employees. Child Focus financially supports employee's professional development.
Competitive Salaries and Bonus Opportunities! Employees receive sign on and referral bonuses and are eligible for mid-year and annual performance bonuses.
Join our Team!
Requirements:
Degree Required: HS Diploma with lived experience related to high-risk families, children and the general mental health system.
Required License: Certified Family Peer Supporter
$38k-47k yearly est. 3d ago
Peer Support Specialist - Women's Residential Rehabilitation Program
Harbor 3.8
Toledo, OH
Harbor is seeking a Peer Support Specialist to join the Port Sylvania team! This position delivers professional care in the appropriate setting to patients and potentially their families who are experiencing a severe and persistent mental illness.
Position is full-time, 40 hours per week. Position is split between 1st and 2nd shift, working 12:30PM - 9:00PM.
Education/Experience/Other Requirements:
High School Diploma or GED required.
Present and/or past experience with substance misuse or as client treated for substance use disorder; experience as both a substance use disorder and mental health client preferred.
Must obtain Ohio Peer Supporter Certification within 60 days of hire.
Must possess the skills necessary to help clients achieve and maintain their highest level of functioning by striving for successful community living.
Must have the ability to offer a unique perspective because of his/her own experience of the process of recovering from a substance use disorder or psychiatric disorder.
Must be proficient and accurate in computer use, including Microsoft Word.
Must be at least 23 years of age, must have a valid driver's license, acceptable driving record, and show proof of personal auto insurance policy to be deemed insurable with Harbor's vehicle insurance carrier. Must remain up-to-date on annual Defensive Driving for 15-Passenger Vans training requirement.
Certified Peer Supporters must maintain current continuing education and requirements for renewal for their certificate.
CPR/First Aid and NCI/CPI Certifications required within 90 days of employment.
Essential Job Competencies/Primary Duties:
Uses experiences with personal recovery in assisting and supporting clients on an ongoing basis.
Assists treatment team in the assessment and therapeutic engagement of clients in the residential program including de-escalation and engaging clients in recovery efforts..
Assists clients in identifying, using, and accessing family, neighborhood, community support services, and achieving community integration.
Assists team, clients, and staff members in completing documentation necessary to determine eligibility for community resources.
Follows crisis prevention/intervention protocols.
Assists in the teaching of daily living skills. This includes teaching and assistance in medically necessary services such as finding and planning community activities, engaging in recovery supports, maintaining appointments, exploring education and employment opportunities, etc., when such are challenging due to the interference of the client's symptoms.
Acts as an advocate for client to secure needed services.
Transports or accompanies clients to appointments, meetings, and entitlement programs (Medicaid, Housing, Disability, etc.) as medically necessary.
Assists other staff in identifying and planning community outings that support recovery and community integration during programming.
ONGOING INTERVENTIONS
Provides support, education and consultation to clients, families, and/or significant others.
Provides therapeutic interventions as noted in the ISP to maintain the client in the least-restrictive environment and to enhance client and family functioning.
Monitors clients to identify and minimize effects of behavioral health symptoms.
Provides education on self-management of symptoms to clients, families and/or significant others.
Assures appropriate communication with treatment team.
Assists in clients acquisition of social and recreational skills.
COLLABORATION
Assists the client and family in increasing social support skills and networks.
Coordinates indicated evaluations and assessments by internal and/or external providers as appropriate to the position.
Coordinates and monitors all services identified in the ISP as appropriate to the position.
Provides assistance in gaining access to essential community resources. Locates and/or establishes self-help and support groups for clients, families, and/or significant others.
SPECIAL WORK CONDITIONS
Maintains client confidentiality and adherence to HIPAA and 42 CFR Part 2 requirements.
Participates in required agency and departmental meetings and staff trainings.
Peer Support Specialist is required to work closely and cooperatively with a variety of service providers in the community as well as within Harbor.
Ability to provide culturally competent services. Capacity to seek consultation and supervision, when complexity of situation is greater than employee's knowledge base.
Peer Support Specialist is a highly visible position within the community and in the agency. The person in this position must have solid knowledge of agency services and must know how to secure services if not available in the agency. This person must subscribe to Harbor's mission and values. Competency regarding cultural/sociological/racial issues is essential.
Maintains clinical documentation in the format appropriate and acceptable to Harbor.
Provide peer support services at the frequency determined by supervisor to fulfill or exceed expectations established by Harbor.
Keeps current with trends and developments related to essential job competencies
and demonstrates continued growth.
About Harbor:
A leading provider of mental health and substance use treatment for over 100 years
350+ clinical staff serve over 24,000 clients across multiple locations and in the community each year
Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more!
Why Work for Harbor?
It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include:
Medical, dental, and vision coverage
Retirement plan with company match
Generous paid time off, sick time, and paid holidays
Tuition and professional license reimbursement programs
Clinical supervision hours offered
Employee referral bonuses
Ability to make a difference in your community!
$25k-29k yearly est. 60d+ ago
Supportive Living Coordinator
Creative Foundations 4.0
Columbus, OH
Creative Foundations is currently looking for a Supportive Living Coordinator. Location: Franklin/Perry County
Creative Foundations is a social service agency that supports individuals with developmental disabilities. We are a rapidly growing company passionate about empowering people with disabilities to achieve their dreams.
What we offer:
- Competitive salary
- Auto Stipends - Gas allowance
- 22% instant savings for Verizon Wireless Customers!
- Free Creative Foundations Gear and Apparel. - Paid Holidays
- Benefit package for full-time employees (including medical, vision, dental, disability and life insurance). Responsibilities: • Effective management of assigned residential services and team members. • Directly supervise Supported Living (SL) Team Members. • Represent CF at client interviews, ISP and special team meetings, and county board provider meetings as assigned. • Maintain a CF-issued on-call phone, and be available for emergencies as required. • Ensure all individual files are maintained in a manner that meets regulatory requirements. • Ensure staff comply with all state and federal regulations and CF policy and procedure. Notably HIPAA and confidentiality requirements. • Ensure staff provide services as described in each individual's service plan. • Ensure communication with county board, interdisciplinary team members, service professionals, and families as required, and ensure information from these entities is implemented as required. • Initiate and participate in the disciplinary process as required. • Model appropriate service delivery, and management behavior at all times. • Ensure MUIs are reported timely and all follow up is completed in a manner that is consistent with regulations and CF policy and procedure. • Participate in the quality assurance and service delivery oversight processes as required by CF policy and procedure. • Stay abreast of state and federal law and rule changes, as well as service delivery trends. • Conduct staff trainings on assigned subjects. • Execute assigned on-call duties. • Coordinate with fellow departments such as HR, day services, transportation, marketing, etc. to ensure the needs of the individuals served by CF are being met to the highest standard. • Other duties as assigned. Must meet minimum qualifications. - Must have 2 years of supervisor experience in the DD Field - Current driver's license - Reliable transportation - Satisfactory criminal background check - Be able to effectively communicate with the individuals receiving services - Proof of high school diploma or G.E.D.
$27k-31k yearly est. 39d ago
Support Supervisor
Clean Team 2.9
Oakwood, OH
PARMA -SUPERVISOR
ELYRIA -SUPERVISOR
Clean Team is hiring Full-Time support supervisors
Support Supervisors are responsible for assisting area managers
They will train new hires as needed.
As well as fill in for any call off or scheduled time off for general cleaners.
Support supervisors are required to pass a background check, have a valid driver's license, reliable transportation, and proof of car insurance.
This is a manager in training position that requires travel to multiple locations daily.
As a full-time employee you will receive benefits medical, dental & vision. We also provide a monthly car allowance for any vehicle maintenance you may incur.
Serious Applicants Only!
$39k-55k yearly est. 60d+ ago
Family Peer Supporter - MRSS
Child Focus 3.5
Cincinnati, OH
We invest in you while working together to strengthen our community.
Certified Family Peer Support
Child Focus
4633 Aicholtz Road Cincinnati,Ohio 45244 (Clermont County)
Hours: Full Time Monday - Friday with flexible schedule to meet the needs of clients and families. Non-traditional hours are required (late afternoon and evening hours required)
Required License/Credential: Certified Family Peer Supporter
Are you passionate about making a difference in the lives of children, adults, and families? At Child Focus, we are seeking dedicated and compassionate Certified Family Peer Support to join our team. This is more than just a job-it's an opportunity to empower individuals, strengthen families, and build healthier communities.
As part of our dynamic and mission-driven agency, you'll have the chance to provide meaningful support through individual, family, and group therapy, while collaborating with a network of caring professionals who share your commitment to mental health and wellness.
We value innovation, professional growth, and work-life balance, and we're excited to welcome candidates who are ready to grow their career while making a lasting impact.
Exploring options? We'd love to talk and share what we're about.
Certified Family Peer Support Specialist provides community-based and/or home-based direct services to families involved in Mobile Response & Stabilization Services (MRSS) for the ongoing support of parents and their families involved in the intensive, in-home program.
Peer Support Specialist will maintain an active caseload of approximately 8-15 families.
Peer Support Specialist will accompany an MRSS clinician to in-person assessments for families with youth ages 0-20 experiencing behavioral and/or emotional crises.
During MRSS responses, Peer Support Specialist will support parents, discuss ongoing services, complete paperwork, and offer further assistance as needed.
Peer Support Specialist will explore services available to the family through Mobile Response & Stabilization Services, including individual/family therapy, CPST/TBS, connection to ongoing services, and immediate crisis support.
Peer Support Specialist will complete documentation of services provided per agency and service contract.
Peer Support Specialist will actively collaborate with MRSS team regarding current clients to assist families with stabilization.
Non-traditional hours are required.
Essential Responsibilities:
Providing empathetic listening and emotional support
Assisting families in navigating systems
Supplying information about child-serving systems, children's behavioral health and development, and community resources
Rendering advocacy support
Facilitating familial engagement with service providers
Engaging in safety and care planning; exploring and eliminating barriers to care plan follow-through
Offering skill-building for parents that enhances resiliency, communication, advocacy and other areas affecting the ability to maintain a child with complex needs
Child Focus Excellent Benefits
Competitive salaries
Comprehensive medical, vision, dental insurance and EAP program
Health Savings and Flex Spending account options with agency match
Generous paid time off
Extended Illness benefits
403(b) retirement plan with generous employer match
Company Car program and mileage reimbursement
Federal Student Loan Forgiveness program eligibility and tuition reimbursement
Paid Internships
On-site childcare with employee discount
Employee wellness benefits
Child Focus Offers:
Great Work Life Balance! Employees are supported with flexible work schedules.
Growth and Advancement Opportunities. Leadership is committed to promoting from within and growing the next generation of leaders.
Personal and professional value in the work they do to support children, families and adults. Employees are highly engaged.
Free continuing education and clinical supervision for licensed employees. Child Focus financially supports employee's professional development.
Competitive Salaries and Bonus Opportunities! Employees receive sign on and referral bonuses and are eligible for mid-year and annual performance bonuses.
Join our Team!
Requirements
Degree Required: HS Diploma with lived experience related to high-risk families, children and the general mental health system.
Required License: Certified Family Peer Supporter
$38k-47k yearly est. 60d+ ago
Peer Support Specialist - Women's Residential Rehabilitation Program
Harbor Corporation 3.8
Toledo, OH
Harbor is seeking a Peer Support Specialist to join the Port Sylvania team! This position delivers professional care in the appropriate setting to patients and potentially their families who are experiencing a severe and persistent mental illness. Position is full-time, 40 hours per week. Position is split between 1st and 2nd shift, working 12:30PM - 9:00PM.
Education/Experience/Other Requirements:
* High School Diploma or GED required.
* Present and/or past experience with substance misuse or as client treated for substance use disorder; experience as both a substance use disorder and mental health client preferred.
* Must obtain Ohio Peer Supporter Certification within 60 days of hire.
* Must possess the skills necessary to help clients achieve and maintain their highest level of functioning by striving for successful community living.
* Must have the ability to offer a unique perspective because of his/her own experience of the process of recovering from a substance use disorder or psychiatric disorder.
* Must be proficient and accurate in computer use, including Microsoft Word.
* Must be at least 23 years of age, must have a valid driver's license, acceptable driving record, and show proof of personal auto insurance policy to be deemed insurable with Harbor's vehicle insurance carrier. Must remain up-to-date on annual Defensive Driving for 15-Passenger Vans training requirement.
* Certified Peer Supporters must maintain current continuing education and requirements for renewal for their certificate.
* CPR/First Aid and NCI/CPI Certifications required within 90 days of employment.
Essential Job Competencies/Primary Duties:
* Uses experiences with personal recovery in assisting and supporting clients on an ongoing basis.
* Assists treatment team in the assessment and therapeutic engagement of clients in the residential program including de-escalation and engaging clients in recovery efforts..
* Assists clients in identifying, using, and accessing family, neighborhood, community support services, and achieving community integration.
* Assists team, clients, and staff members in completing documentation necessary to determine eligibility for community resources.
* Follows crisis prevention/intervention protocols.
* Assists in the teaching of daily living skills. This includes teaching and assistance in medically necessary services such as finding and planning community activities, engaging in recovery supports, maintaining appointments, exploring education and employment opportunities, etc., when such are challenging due to the interference of the client's symptoms.
* Acts as an advocate for client to secure needed services.
* Transports or accompanies clients to appointments, meetings, and entitlement programs (Medicaid, Housing, Disability, etc.) as medically necessary.
* Assists other staff in identifying and planning community outings that support recovery and community integration during programming.
ONGOING INTERVENTIONS
* Provides support, education and consultation to clients, families, and/or significant others.
* Provides therapeutic interventions as noted in the ISP to maintain the client in the least-restrictive environment and to enhance client and family functioning.
* Monitors clients to identify and minimize effects of behavioral health symptoms.
* Provides education on self-management of symptoms to clients, families and/or significant others.
* Assures appropriate communication with treatment team.
* Assists in clients acquisition of social and recreational skills.
COLLABORATION
* Assists the client and family in increasing social support skills and networks.
* Coordinates indicated evaluations and assessments by internal and/or external providers as appropriate to the position.
* Coordinates and monitors all services identified in the ISP as appropriate to the position.
* Provides assistance in gaining access to essential community resources. Locates and/or establishes self-help and support groups for clients, families, and/or significant others.
SPECIAL WORK CONDITIONS
* Maintains client confidentiality and adherence to HIPAA and 42 CFR Part 2 requirements.
* Participates in required agency and departmental meetings and staff trainings.
* Peer Support Specialist is required to work closely and cooperatively with a variety of service providers in the community as well as within Harbor.
* Ability to provide culturally competent services. Capacity to seek consultation and supervision, when complexity of situation is greater than employee's knowledge base.
* Peer Support Specialist is a highly visible position within the community and in the agency. The person in this position must have solid knowledge of agency services and must know how to secure services if not available in the agency. This person must subscribe to Harbor's mission and values. Competency regarding cultural/sociological/racial issues is essential.
* Maintains clinical documentation in the format appropriate and acceptable to Harbor.
* Provide peer support services at the frequency determined by supervisor to fulfill or exceed expectations established by Harbor.
* Keeps current with trends and developments related to essential job competencies
* and demonstrates continued growth.
About Harbor:
* A leading provider of mental health and substance use treatment for over 100 years
* 350+ clinical staff serve over 24,000 clients across multiple locations and in the community each year
* Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more!
Why Work for Harbor?
It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include:
* Medical, dental, and vision coverage
* Retirement plan with company match
* Generous paid time off, sick time, and paid holidays
* Tuition and professional license reimbursement programs
* Clinical supervision hours offered
* Employee referral bonuses
* Ability to make a difference in your community!
$25k-29k yearly est. 3d ago
Support Coordinator IV - Russell J. Ebeid Children's Hospital - Pediatrics
Promedica Health System 4.6
Toledo, OH
**Department:** TCH Hospital Administration **Weekly Hours:** 40 **Status:** Full time **Shift:** Days (United States of America) As the Support Coordinator IV, you will perform customer service functions that are vital to daily clinical operations and revenue integrity for the department.
You will register patients in the EMR to ensure accurate billing and verify insurance coverage for all rehab services and document detailed coverage.
In this role, you will process daily billing charges, complete charge reconciliation and be responsible for point-of-service collections, including co-pays and deductibles.
The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.
**REQUIREMENTS**
+ High school diploma or equivalent
**PREFERRED REQUIREMENTS**
+ Associate's degree or previous experience in business or health care management
+ Mastery in Microsoft Office and related software
+ Knowledge of electronic medical record software's like Epic and other rehab service line applications
**ProMedica** is a mission-driven, not-for-profit health care organization headquartered in Toledo,Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus (****************************************************** .
**Benefits:**
We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact ****************************
Equal Opportunity Employer/Drug-Free Workplace
$35k-48k yearly est. 60d+ ago
Reentry Support Specialist - Dayton Reentry Program
Volunteers of America Ohio & Indiana 2.6
Dayton, OH
Volunteers of America Ohio & Indiana seeks energetic, self-motivated, dynamic professionals to join its expanding team. VOAOHIN is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across Ohio and Indiana, we have over 1000 committed and compassionate employees working in multiple impact areas. This position will specifically impact residential reentry and community corrections.
As a Reentry Support Specialist, you would be directly responsible for monitoring the activities of residents and ensuring their compliance with program rules and conditions for our Dayton Residential Reentry Program. You would ensure the safe custody and accountability of all residents while maintaining a clean, safe, and orderly facility. Successful candidates must be able to handle an ever-changing environment and, demonstrate flexibility, strength in character, and consistently deliver a willingness to help in any way possible. This is a wonderful opportunity for anyone interested in learning more about the criminal justice field, security, psychology, or for the detail-oriented person with a passion for helping people rebuild their lives. We are specifically looking for applicants that are energetic and self-motivated to join our expanding team.
Great entry level position for criminal justice, Community Corrections and reentry.
We are hiring full-time and/or part-time professionals. This is a progressive hourly scale position starting at $15.00/hour. Please note, Full-time Reentry Support Specialists will be eligible to participate in our comprehensive benefits package, including company-paid life insurance and LTD, paid time off, medical, dental, vision, and a 403b with a match.
Preferred applicants will have a High School diploma or GED, or an Associate's Degree with one year of direct residential experience is preferred. All applicants must demonstrate professionalism while demonstrating compassion and commitment to our mission and purpose. Our work touches the mind, body, heart - and ultimately the spirit - of those we serve, integrating our deep compassion with highly effective programs and services. First Aid & CPR certification is required and must be maintained. VOAOHIN will provide certification if not already obtained
Shift schedules:
1st Shift - 7 a.m. to 3 p.m.
2nd Shift - 3 p.m. to 11 p.m.
3rd Shift - 11 p.m. to 7 a.m.
$15 hourly Auto-Apply 60d+ ago
Support Coordinator IV - Russell J. Ebeid Children's Hospital - Pediatrics
Promedica Children's Specialist
Toledo, OH
Department:
TCH Hospital Administration
Weekly Hours:
40
Status:
Full time
Shift:
Days (United States of America)
As the Support Coordinator IV, you will perform customer service functions that are vital to daily clinical operations and revenue integrity for the department.
You will register patients in the EMR to ensure accurate billing and verify insurance coverage for all rehab services and document detailed coverage.
In this role, you will process daily billing charges, complete charge reconciliation and be responsible for point-of-service collections, including co-pays and deductibles.
The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.
REQUIREMENTS
High school diploma or equivalent
PREFERRED REQUIREMENTS
Associate's degree or previous experience in business or health care management
Mastery in Microsoft Office and related software
Knowledge of electronic medical record software's like Epic and other rehab service line applications
ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo,Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.
Benefits:
We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact ************************
Equal Opportunity Employer/Drug-Free Workplace
$32k-47k yearly est. Auto-Apply 7d ago
Inventory & Product Support Coordinator
AAA Mid-Atlantic
Cincinnati, OH
AAA is hiring for an Inventory & Product Support Coordinator to join our team! What We Offer: As part of our team, you'll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our package includes: $16.04-$26.24*
* Annual Merit Increase Eligibility
* Hybrid schedule (3 days onsite weekly)
* Comprehensive health benefits package
* 3+ weeks of paid time off accrued during your first year
* 401(K) plan with company match up to 7%
* Professional development opportunities and tuition reimbursement
* Paid time off to volunteer & company-sponsored volunteer events throughout the year
* Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability
* The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.
The primary duties are:
* Orders and receives all tires for all car care stores and tire warehouse.
* Performs regular market research on tires, parts and services.
* Inputs credit returns for tires for all stores.
* Runs preset reports regularly for reporting on car care.
* Scans invoices into various systems for accounting OCR (Optical Character Recognition).
* Uploads pricing to our websites.
* Assists with our EBAY storefront.
* Performs related tasks and completes special projects as directed.
Minimum Qualifications:
* High School Diploma.
Knowledge, Skills, and Abilities:
* Ability to deal effectively with employees and vendors in a professional manner
* Ability to read invoices
* Strong communication skills
* Strong organization skills
* Knowledge of PC and Microsoft Office suite
* Able to quickly learn new computer programs
* Must be able to multitask
Working Conditions (under typical circumstances)
* Typically works in an office environment with adequate lighting, air conditioning, heating, and normal range of noise level.
* Minimal physical effort is required. Work is mostly sedentary but does require walking and/or standing; minimal lifting and/or carrying objects that typically weigh less than 10 lbs.
* While performing the duties of this job, the associate may be exposed to an industrial warehouse environment. The noise level in the work environment is usually loud.
Full time Associates are offered a comprehensive benefits package that includes:
* Medical, Dental, and Vision plan options
* Up to 2 weeks Paid parental leave
* 401k plan with company match up to 7%
* 2+ weeks of PTO within your first year
* Paid company holidays
* Company provided volunteer opportunities + 1 volunteer day per year
* Free AAA Membership
* Continual learning reimbursement up to $5,250 per year
* And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
General Labor
$31k-45k yearly est. Auto-Apply 27d ago
Reentry Support Specialist - Mansfield Reentry Women's Program
Volunteers of America Ohio & Indiana 2.6
Mansfield, OH
Volunteers of America Ohio & Indiana seeks energetic, self-motivated, dynamic professionals to join its expanding team. VOAOHIN is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across Ohio and Indiana, we have over 1000 committed and compassionate employees working in multiple impact areas. This position will specifically impact residential reentry and community corrections.
As a Reentry Support Specialist, you would be directly responsible for monitoring the activities of residents and ensuring their compliance with program rules and conditions for our Mansfield Reentry Women's Program. You would ensure the safe custody and accountability of all residents while maintaining a clean, safe, and orderly facility. Successful candidates must be able to handle an ever-changing environment and, demonstrate flexibility, strength in character, and consistently deliver a willingness to help in any way possible. This is a wonderful opportunity for anyone interested in learning more about the criminal justice field, security, psychology, or for the detail-oriented person with a passion for helping people rebuild their lives. We are specifically looking for applicants that are energetic and self-motivated to join our expanding team.
Great entry level position for criminal justice, Community Corrections and reentry.
We are hiring full-time and/or part-time professionals. This is a progressive hourly scale position starting at $16.50/hour. Please note, Full-time Reentry Support Specialists will be eligible to participate in our comprehensive benefits package, including company-paid life insurance and LTD, paid time off, medical, dental, vision, and a 403b with a match.
Preferred applicants will have a High School diploma or GED, or an Associate's Degree with one year of direct residential experience is preferred. All applicants must demonstrate professionalism while demonstrating compassion and commitment to our mission and purpose. Our work touches the mind, body, heart - and ultimately the spirit - of those we serve, integrating our deep compassion with highly effective programs and services.
Shift schedules:
1st Shift - 7 a.m. to 3 p.m.
2nd Shift - 3 p.m. to 11 p.m.
3rd Shift - 11 p.m. to 7 a.m.
$16.5 hourly Auto-Apply 60d+ ago
Coordinator, Client Support
Archway Marketing 4.2
Strongsville, OH
Type: Full-time Shift: Day Shift Perks Archway Offers: * Health, dental, vision benefits * Life, AD&D, short and long term disability insurance * Generous paid time off (PTO) * Recognition programs and service awards * 401 (k) with a company match
* Employee assistance program, including identity theft protection and travel assistance
* Employee discount programs
MAJOR AREAS OF RESPONSIBILITY
This position is responsible for the execution of the tactical work of the customer's journey, meeting overall client requirements and SLA's pertaining to CSS responsibilities. This includes having a complete understanding of the client operating systems and client business rules, including order processing, data setup, reporting, online ordering system, telephone, and email support.
* Serve as contact for client and customer inquiries, orders and issue resolution through various communication channels. Ensures that all inquiries are handled and documented in a timely and professional manner
* Liaison between Archway departments and the client contacts or end customer. Often interfacing with all departments to ensure deliverables are being completed on time and within SLAs.
* Apply attention to detail of procedures and requirements to ensure proper billing to the client, including timely and accurate closing of work to prepare for billing process.
* Ensures Client satisfaction by preventing occurrences of nonconformities. Typically, the 1st escalation point; troubleshoots and resolves potential Client concerns, proactively identifies risk and uses the escalation protocol to communicate as required
* Proactively generates continuous improvement ideas including improved efficiencies and cost savings and ensures that most efficient processes are used.
* Will partner with internal departments as needed to support them with meetings, root cause events, QBR's etc.
* This position will have a general understanding of Client contractual requirements. Updates internal stakeholders to risk, potential opportunities, out of scope requests etc.
* The position will be trained in multiple areas to support redundancies are in place to service the client.
* This position will be able to demonstrate knowledge of products and services provided to client, and communicate as such.
* All other duties as assigned.
QUALIFICATIONS, EXPERIENCE, EDUCATION, KNOWLEDGE, AND SKILLS REQUIRED
* Associates' or Bachelor's degree preferred.
* Minimum 1-year experience in customer service environment.
* Ability to handle tasks requiring attention to detail.
* Ability to learn new systems.
* Ability to work in a fast-paced, high output environment.
* Ability to multitask and prioritize job tasks.
* Ability to work independently and in a team environment.
* Strong written and verbal communication skills.
* Accurate data entry and spelling skills.
* Strong general computer skills including MS Office Suite.
* Professional appearance and demeanor.
For quicker responses, please apply directly to our company website online at
$29k-36k yearly est. 60d+ ago
Supportive Living Coordinator | Champaign County
Creative Foundations 4.0
Urbana, OH
Creative Foundations is currently looking for a Supportive Living Coordinator. Location(s): Champaign, Logan, Madison County
Creative Foundations is a social service agency that supports individuals with developmental disabilities. We are a rapidly growing company passionate about empowering people with disabilities to achieve their dreams.
What we offer:
- Competitive salary
- Auto Stipends - Gas allowance
- 22% instant savings for Verizon Wireless Customers!
- Free Creative Foundations Gear and Apparel. - Paid Holidays
- Benefit package for full-time employees (including medical, vision, dental, disability and life insurance). Responsibilities: • Effective management of assigned residential services and team members. • Directly supervise Supported Living (SL) Team Members. • Represent CF at client interviews, ISP and special team meetings, and county board provider meetings as assigned. • Maintain a CF-issued on-call phone, and be available for emergencies as required. • Ensure all individual files are maintained in a manner that meets regulatory requirements. • Ensure staff comply with all state and federal regulations and CF policy and procedure. Notably HIPAA and confidentiality requirements. • Ensure staff provide services as described in each individual's service plan. • Ensure communication with county board, interdisciplinary team members, service professionals, and families as required, and ensure information from these entities is implemented as required. • Initiate and participate in the disciplinary process as required. • Model appropriate service delivery, and management behavior at all times. • Ensure MUIs are reported timely and all follow up is completed in a manner that is consistent with regulations and CF policy and procedure. • Participate in the quality assurance and service delivery oversight processes as required by CF policy and procedure. • Stay abreast of state and federal law and rule changes, as well as service delivery trends. • Conduct staff trainings on assigned subjects. • Execute assigned on-call duties. • Coordinate with fellow departments such as HR, day services, transportation, marketing, etc. to ensure the needs of the individuals served by CF are being met to the highest standard. • Other duties as assigned. Must meet minimum qualifications. - Must have 2 years of supervisor experience in the DD Field - Current driver's license - Reliable transportation - Satisfactory criminal background check - Be able to effectively communicate with the individuals receiving services - Proof of high school diploma or G.E.D.
$27k-31k yearly est. 39d ago
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