Manager jobs in Waco, TX

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives Stay current on financial data, inventory, and other statistics Be sure that all products in the store are available for purchase and displayed appropriately Oversee and manage payroll, recruiting, hiring and training of store employees Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned. Promote the Music & Arts lesson program and assist teachers Demonstrate outstanding customer service to each and every customer Additional duties as assigned Why Music & Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $21.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: High School Diploma or Equivalent 2 years of relevant work experience Preferred Requirements: 3-5 years retail experience Musical experience and interest Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to ...@guitarcenter.com.

Knight Arthur Promotions lives by a company philosophy of loyalty to our people and results for our clients. Our success is built upon standards of only promoting from within, leading by example at all times, and working as hard for our clients as we would for ourselves. Knight Arthur Promotions strives to be the best combination of entrepreneurial spirit, superb client service, and successful business professionals. Job Description In the Knight Arthur Promotions, Inc. Training Program, you can use those talents on a daily basis as you interact with customers and business partners alike. You'll also be taught how to lead an event marketing team, be responsible for all aspects of the events from start to finish, and develop a plan to grow the business - all while honing your management, customer service and communication skills. You'll have real responsibility from day one in all aspects of the business. During your first couple months, you'll learn valuable business skills from capable mentors who were once in your shoes. Nearly 100% of all our managers and corporate executives started out as Trainees and helped define their own career path that took them to where they are today. Day-to-day responsibilities include actively participating in everything from sales, marketing and customer service to operations and finance. As you progress, you'll be evaluated every step of the way. Upon successful completion, you can expect rewards, pay increases and the opportunity for continued promotions. Thanks to our entrepreneurial philosophy, there's absolutely nothing holding you back. Your own initiative and capabilities, coupled with your ability to think on your feet and market effectively, will dictate how fast you advance. Duties include: Small account management Providing sales and marketing face to face Customer relationship building New customer acquisition Consult priority customers given to us by the client through leads Client branding- marketing Territory management Account updates Contract overview There is no cold calling Benefits include: Rapid advancement opportunity Paid Training Paid Travel Work in an exciting and friendly environment Travel opportunities (optional) Relocation options (optional) Qualifications Job Requirements: Authorized to work in the US College degree or relevant work experience. Sales and/ or marketing experience a plus, but not a requirement. Competitive and proactive attitude Confident demeanor. Strong student mentality Additional Information We are a premier brand management and advertising firm that offers its clients the ability to increase their consumer base and provide BRAND AWARENESS with cost-effective marketing strategies, including face to face sales. We create these campaigns, convey them to each respective target market, and ensure results. If you feel that you are the right candidate, apply today to secure an interview with the Management Director. Website: knightarthurpromotionsinc.com Or give us a call at **************!

We are looking for a results-oriented candidate with excellent interpersonal skills for the position of Senior District Leader over hair salons. Senior District Leaders will oversee the hiring, training and firing of salon managers and/or stylists requiring bold decision making and leadership skills. Cosmetology license is required. Must be willing to travel on a daily basis. Other Senior District Leader responsibilities include but are not limited to: * Recruiting and training of salon managers. * Multi unit experience highly recommended * Ensuring operational efficiency in each salon. * Ensuring that marketing efforts are consistent across each salon. * Ensuring that the salons under their supervision adhere to company and industry regulations. * Ensuring that all salons meet safety and cleanliness standards. * Managing a regional budget and ensuring that each salon operates within the budget. * Addressing operational problems that arise. * Liaising between regional branches and company headquarters. * Ensuring that customer service levels are consistent across salons. * Making recommendations to senior management. * Must be comfortable with computers and be willing to troubleshoot when necessary. * Must be motivated to learn and grow salon teams. * Must be able to attend weekly calls and collaborate with peers and Regional Director. * Work behind the chair as necessary * Recruting which can include beauty school visits or presentations. What Benefits we are offering- * Health Insurance * Paid time Off * 401K Plan * Live and online Education

We are looking for a results-oriented candidate with excellent interpersonal skills for the position of Senior District Leader over hair salons. Senior District Leaders will oversee the hiring, training and firing of salon managers and/or stylists requiring bold decision making and leadership skills. Cosmetology license is required. Must be willing to travel on a daily basis. Other Senior District Leader responsibilities include but are not limited to: * Recruiting and training of salon managers. * Multi unit experience highly recommended * Ensuring operational efficiency in each salon. * Ensuring that marketing efforts are consistent across each salon. * Ensuring that the salons under their supervision adhere to company and industry regulations. * Ensuring that all salons meet safety and cleanliness standards. * Managing a regional budget and ensuring that each salon operates within the budget. * Addressing operational problems that arise. * Liaising between regional branches and company headquarters. * Ensuring that customer service levels are consistent across salons. * Making recommendations to senior management. * Must be comfortable with computers and be willing to troubleshoot when necessary. * Must be motivated to learn and grow salon teams. * Must be able to attend weekly calls and collaborate with peers and Regional Director. * Work behind the chair as necessary * Recruting which can include beauty school visits or presentations. What Benefits we are offering- * Health Insurance * Paid time Off * 401K Plan * Live and online Education

HTeaO is currently seeking a District Manager to join our growing team! About HTeaO: HTeaO is a thriving franchise brand redefining the beverage experience through premium tea offerings and authentic connections within our CommuniTEAs. With rapid national growth and an unwavering commitment to quality, community, and culture, HTeaO is seeking dynamic talent to help scale our impact. Summary The District Manager is responsible for the overall success of a group of HTeaO franchise locations. This includes overseeing all aspects of operations, including sales, marketing, and customer service. The District Manager works closely with the franchise owners to ensure that the locations meet their business goals. Roles and Responsibilities: Note: This role is based in Lubbock or Amarillo, TX. but will also serve the states of New Mexico & Colorado. Job Title: District Manager Department: Operations Reports To: Director of Stores Our Mission “Our concept, HTeaO, exists to provide healthy, tea-related products in a fun and clean environment, while developing and empowering people for a greater purpose.” As a dynamic, rapidly growing company, HTeaO's District Managers are cultivators, facilitators, and innovators of the processes and procedures that are constantly evolving and impacting the growth of this brand. As a franchise District Manager, you will provide consultative support and service to HTeaO franchise locations. In accordance with HTeaO principles, you will guide teams to provide an extraordinary guest experience while exemplifying and upholding the core values of HTeaO. You drive and influence performance by providing the operator regular coaching feedback and critical support that builds capability. As the role will continue to evolve, the success of a DM will be shown through curiosity in the business, demonstrated willingness to take on new challenges, and partaking in continual education to assist and support our purpose as a team. Summary The District Manager is responsible for the overall success of a group of 15-20 HTeaO franchise locations. This includes overseeing all aspects of operations, including sales, marketing, and customer service. The District Manager also works closely with the franchise owners to ensure that the locations are meeting their business goals. Roles and Responsibilities: ● Work closely with the operators of 15-20 locations to ensure that the locations are meeting their business goals and brand standards. ● Drive the implementation of company initiatives by motivating and supporting operators to develop and implement action plans that meet operational and organizational objectives. ● Coach and educate operators to use company tools and core forms to achieve operational excellence within their location. ● Regularly analyzes financial reports to identify trends and issues in store performance and works with operator to create a plan of action to address opportunities that impact the brand ● Constantly reviews individual store environment and key business indicators, by way of regular store visits, to identify problems, concerns, and opportunities for improvement ● Maintain professionalism by owning and promoting brand standards in alignment with the company vision. ● Contributes to the success of others by the sharing of best practices across the enterprise ● Leads with the integrity, honesty, and knowledge that promote the culture, values and mission of HTeaO. ● Partners with operators in local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events. ● Collaborate with HTeaO professionals from Operations, Training, Human Resources, and Marketing to deliver the best Tea and healthy retail products to your community Qualifications: ● Bachelor's degree in business administration, hospitality management, or a related field or 2+ years of experience in a management role in the QSR industry. ● Strong operational skills in a customer-service environment ● Strong leadership and communication skills ● Ability to multitask and work independently under pressure ● A working knowledge of ServSafe Certifications, OSHA, EEOC, and other federal and state laws and local statutes ● Strong understanding of inventory management, P&L's and budgets Requirements: ●Travel throughout the region of Temple/Killeen/Waco is required as well as Southern Dallas/Fort Worth. Living in either the Temple, Killeen, or Waco Metro Area. ● Must be able to work a variety of hours, including weekends and evenings ● Must be able to drive a vehicle for extended periods of time ● Ability to stand, sit, talk, hear and use a computer and telephone keyboard ● Light to moderate lifting up to 50 lbs. is required ● Must be able to sit at a computer for an extended period of time ● Must be able to pass a motor vehicle records check Compensation and Benefits ● Competitive salary and benefits package, including health insurance, dental insurance, vision insurance and paid time off. Company Vehicle, laptop and phone allowance. Additional Information This is a full-time FSLA Exempt position Why Work for Us? We are a growing company with a strong commitment to our employees. We offer competitive salaries and benefits, and we provide opportunities for professional development and growth. We are also committed to creating a positive and supportive work environment. We hope you will consider joining our team! HTO EMP., LLC.is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. HTO EMP., LLC is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at **********************

Responsibilities Manages multiple locations with agents designated within a geographic zone Screen applicants, interview, and hire new agents Promote positive attitude to ensure excellent customer service skills are being utilized when Agents are interacting with customers as well as with the other team members Manage staff members by setting goals, giving performance evaluations, and providing staff members with training opportunities and guidance Monitoring agents for attendance and other disciplinary issues, such as cell phone use, personal calls, and employee performance of job function Create and implement weekly work schedule for agents Handles any escalated customer service issues that may arise Direct and observe Agents to ensure performance of tasks and customer service levels are being met Benefits: Dental insurance Health insurance Paid time off Vision insurance Supplemental pay types: Commission pay Weekly day range: Monday to Friday Rotating weekends Weekends as needed Work setting: In-person In the field Office License/Certification: Insurance Producer License (Preferred) Life Insurance License (Preferred)

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer service and sales operations. This role is ideal for a dynamic leader who can inspire teams, deliver measurable results, and ensure exceptional service for our clients. The ideal candidate is experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional experience in customer service, technical support, or back-office operations preferred. This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and exciting incentive programs. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account. Key Responsibilities: Lead and manage 5-10 call center supervisors overseeing inbound and outbound teams Coach and develop supervisors on customer service best practices and performance management Monitor and improve call center metrics, productivity, and service quality Foster a culture of accountability, continuous improvement, and excellence Oversee workforce management and set clear performance goals Develop strategies to enhance customer satisfaction across all service interactions Motivate teams to maximize sales opportunities and meet revenue targets Ensure accurate and timely payroll review and submission Track and analyze individual and team performance, addressing both strengths and areas for improvement Communicate process updates and key messages effectively to supervisors Collaborate with departments such as Quality Assurance, Training, IT, and Recruiting Design and audit quality assurance strategies to ensure top-tier service delivery Manage hiring, coaching, and termination processes for call center staff Serve as a subject matter expert on client-specific operations Manage remote employees as needed Perform other duties as assigned CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Must be 18 years or older High school diploma or equivalent 2+ years of experience in call center operations management Strong data entry and computer skills Fluent in English (spoken and written) Wired high-speed internet connection (20Mbps+ download speed) Excellent organizational, written, and verbal communication skills Typing speed of 20+ words per minute Availability to work scheduled shifts, including during training Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) Ability to learn and navigate complex computer systems Reliable attendance and punctuality Strong conflict resolution, problem-solving, and negotiation skills Customer-focused mindset: empathetic, responsive, and patient Ability to multitask, self-manage, and stay focused in a fast-paced environment Strong interpersonal skills and team orientation COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Full-time Description The Office Manager is the person who coordinates and oversees day-to-day office life, facility management, and administration on behalf of the Rector. He or she is responsible for vetting and hiring vendors, building public awareness and budgeting costs for events and daily operations to provide conscientious stewardship of center resources. Ministerial Character: The Rector is the visible principle and foundation of unity in the parish (St. Peter Catholic Student Center) which the Bishop has entrusted to him. He makes Christ's mission present and enduring in the parish. To fulfill his mission, the Rector employs suitable, chosen collaborators (clerics, religious, or lay people). He shares with them his mission and entrusts various responsibilities to them. Positions employed at St. Peter Catholic Student Center (SPCSC) help to extend the ministry of the Rector in particular ways as outlined in the job description. Therefore, the employee in this position is closely connected to and assists the Rector in the performance of his ministry and thereby engages in ministry for the Church. Mission: St. Peter Catholic Student Center (SPCSC) is a campus ministry of the Diocese of Austin whose mission is to welcome and serve the students of Baylor University, McLennan Community College (MCC) and Texas State Technical College (TSTC) by nurturing spiritual growth through worship, education, fellowship, and service within the Catholic tradition. Major Duties and Responsibilities: Office Management Responsible for the day-to-day physical operations of the church office including, but not limited to: inventory control of office supplies, book orders and inventory, and assurance of a pleasing atmosphere for visitors, parishioners, and staff Supervise and support volunteers who help with office and facilities related tasks. Provide administrative support for the Pastor and staff of St. Peter, as needed Work cohesively with other departments and coworkers, as part of a team. Coordinate communications with Communications staff in regards to Holy Days, holiday office closings, office hour changes, etc. Create system of communication among office staff and volunteers Responsible for the day-to-day physical operations of the front office Pick up mail from PO Box Scheduling: Room Reservations for meetings - staff led, student ministries, events, etc. Finance: Supervise the sales of varieties of inventory and money handling, including weekly deposit information to the finance office Administrative: Responsible for coordinating the opening of the office during the week Responsible for ensuring office and phone coverage Recruit, train, and schedule Student Receptionists Facilities management Supervise facilities interns Responsible for overall building maintenance and cleanliness Oversee inventory for cleaning supplies Responsible for establishing and maintaining relationships and contracts with vendors related to Office and Facilities Management, including but not limited to Janitorial Services Plumbing A/C Grounds/Landscaping Rectory Housekeeping IT Security Etc. Establish and maintain office records Assist Rector in completing Sacramental Paperwork EIM Site Facilitator Schedules and sets up trainings Maintains EIM records Liturgical Supplies Inventory and order liturgical supplies during the summer recess in the absence of the Liturgy Intern Place annual order for Pew Missals In addition to the above responsibilities, the Office Manager should be prepared to carry out any other tasks designated by the Rector. Requirements Requirements / Skills: 1-2 years of supervisory experience. Experience with scheduling and ordering/managing supply inventory Ability to create a welcoming, customer service focused environment Excellent communication skills Ability to work under pressure while multi-tasking Ability to work flexible shifts: days, weekend, and/or nights Excellent computer skills and experience with Microsoft Office and general computer applications. Experience with databases Knowledge of the Catholic Church Minimum Qualifications: Education and Trainings: High School diploma with additional years of experience beyond the established job experience requirement for this position may be considered in lieu of a degree. Bachelor's Degree requirement. Experience: Three (3) years of full-time, wage- earning, general reception/volunteer coordination experience Two (2) years of experience in word processing, publishing software, and data system computer program. Licenses/Certifications: Valid Texas driver's license. Must maintain compliance with the Diocese of Austin Ethics and Integrity in Ministry (EIM) policies throughout the employment period. Employee Certification All employees must adhere to the Catholic Schools Standards of Conduct, the Diocese of Austin EIM policies, and the social, ethical, and moral teachings of the Roman Catholic Church as interpreted by the Bishop of Austin.Texas is an “at-will” employment state. Letters of employment are not contracts, nor do they bind the employer or the employee to a predetermined time or guarantee of employment.

The Office Manager is the person who coordinates and oversees day-to-day office life, facility management, and administration on behalf of the Rector. He or she is responsible for vetting and hiring vendors, building public awareness and budgeting costs for events and daily operations to provide conscientious stewardship of center resources. Ministerial Character: The Rector is the visible principle and foundation of unity in the parish (St. Peter Catholic Student Center) which the Bishop has entrusted to him. He makes Christ's mission present and enduring in the parish. To fulfill his mission, the Rector employs suitable, chosen collaborators (clerics, religious, or lay people). He shares with them his mission and entrusts various responsibilities to them. Positions employed at St. Peter Catholic Student Center (SPCSC) help to extend the ministry of the Rector in particular ways as outlined in the job description. Therefore, the employee in this position is closely connected to and assists the Rector in the performance of his ministry and thereby engages in ministry for the Church. Mission: St. Peter Catholic Student Center (SPCSC) is a campus ministry of the Diocese of Austin whose mission is to welcome and serve the students of Baylor University, McLennan Community College (MCC) and Texas State Technical College (TSTC) by nurturing spiritual growth through worship, education, fellowship, and service within the Catholic tradition. Major Duties and Responsibilities: Office Management Responsible for the day-to-day physical operations of the church office including, but not limited to: inventory control of office supplies, book orders and inventory, and assurance of a pleasing atmosphere for visitors, parishioners, and staff Supervise and support volunteers who help with office and facilities related tasks. Provide administrative support for the Pastor and staff of St. Peter, as needed Work cohesively with other departments and coworkers, as part of a team. Coordinate communications with Communications staff in regards to Holy Days, holiday office closings, office hour changes, etc. Create system of communication among office staff and volunteers Responsible for the day-to-day physical operations of the front office Pick up mail from PO Box Scheduling: Room Reservations for meetings - staff led, student ministries, events, etc. Finance: Supervise the sales of varieties of inventory and money handling, including weekly deposit information to the finance office Administrative: Responsible for coordinating the opening of the office during the week Responsible for ensuring office and phone coverage Recruit, train, and schedule Student Receptionists Facilities management Supervise facilities interns Responsible for overall building maintenance and cleanliness Oversee inventory for cleaning supplies Responsible for establishing and maintaining relationships and contracts with vendors related to Office and Facilities Management, including but not limited to Janitorial Services Plumbing A/C Grounds/Landscaping Rectory Housekeeping IT Security Etc. Establish and maintain office records Assist Rector in completing Sacramental Paperwork EIM Site Facilitator Schedules and sets up trainings Maintains EIM records Liturgical Supplies Inventory and order liturgical supplies during the summer recess in the absence of the Liturgy Intern Place annual order for Pew Missals In addition to the above responsibilities, the Office Manager should be prepared to carry out any other tasks designated by the Rector. Requirements Requirements / Skills: 1-2 years of supervisory experience. Experience with scheduling and ordering/managing supply inventory Ability to create a welcoming, customer service focused environment Excellent communication skills Ability to work under pressure while multi-tasking Ability to work flexible shifts: days, weekend, and/or nights Excellent computer skills and experience with Microsoft Office and general computer applications. Experience with databases Knowledge of the Catholic Church Minimum Qualifications: Education and Trainings: High School diploma with additional years of experience beyond the established job experience requirement for this position may be considered in lieu of a degree. Bachelor's Degree requirement. Experience: Three (3) years of full-time, wage- earning, general reception/volunteer coordination experience Two (2) years of experience in word processing, publishing software, and data system computer program. Licenses/Certifications: Valid Texas driver's license. Must maintain compliance with the Diocese of Austin Ethics and Integrity in Ministry (EIM) policies throughout the employment period. Employee Certification All employees must adhere to the Catholic Schools Standards of Conduct, the Diocese of Austin EIM policies, and the social, ethical, and moral teachings of the Roman Catholic Church as interpreted by the Bishop of Austin.Texas is an “at-will” employment state. Letters of employment are not contracts, nor do they bind the employer or the employee to a predetermined time or guarantee of employment.

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Lead a team to run a safe, efficient, and effective operation while delivering top notch service to American Airlines customers Oversight and coordination of the day-to-day operation to ensure maximum quality and safety of on-time movement of aircraft through the station Drive accountability to build and manage a strong and motivated team; ensure the right people are in place in the operation Be a visible and active leader of people; actively get in front of employees and establish lines of communication Qualifications Who are we looking for? Requirements High School diploma or GED equivalent required Must have a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role Previous experience with a commercial airline or ground handler in a leadership role Available to work non-standard work schedules, when necessary, due to changing or unplanned operational needs; including ability to be available to your team 24/7/365 Must have demonstrated ability to communicate effectively both verbally and in writing with various internal and external partners Experience working with contract labor workgroups may be preferred in some locations Must be accomplished, customer-focused, accountable, self-motivated, and collaborative Must be able to read, write, fluently speak, and understand the English language Authorized to work in the United States without sponsorship Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. We can recommend jobs specifically for you! Click here to get started.

Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience * Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership * Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. * Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent * Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. * Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. * Establishing open, candid, and trusting professional relationships with your team. Operations & Visual * Supporting and enforcing company policies and procedures fairly and consistently. * Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. * Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get * A flexible schedule * Growth and advancement opportunities * A generous team member discount * Monthly Incentive Program * Opportunity to participate in our 401(K) Plan * Medical, Dental, Vision, and Life Insurance available for FT positions * Paid Parental Leave Position Requirements * Previous supervisory experience, preferably in a specialty retail store * Ability to motivate others and work together to deliver sales results * Able to plan and execute tasks efficiently and independently * Flexible and adaptable * Ability to multi-task and balance multiple priorities * Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements * Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing * Must be able to work independently * Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!

761st Tank Battalion Ave Bldg 50 Fort Hood, TX 76544 < Back to search results This location is operated by an independent franchise owner. Benefits may vary by location. To apply, please email ***********************. Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities * Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations * Manage performance of the Management team, including performance evaluations, coaching and accountability * Plan and implement weekly, monthly and yearly financial budgets * Oversee all operations to ensure a great Guest experience * Role model and hold Team Members accountable to operational and quality standards * Foster open communication between Team Members and Management team * Influence Team Member behaviors by championing change and restaurant initiatives * Drive business results by utilizing Chili's systems to effectively control costs * Follow operational systems, such as our Manager Timeline and performing quality Line Checks * Hire, train, retain, and develop Team Members to take on larger roles * Drive Guest engagement within the four walls of the restaurant while developing relationships within the community * Understand and practice safe food handling procedures * Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You * Dependable team player * Prefers to work in a fast-paced environment * Great multitasking skills

As a Manager you will be responsible for assisting the execution of daily operations activities. The following provides an overview of the basic responsibilities of a Manager however, with each certification you will be qualified and expected to provide additional leadership in one or more additional areas (Open/Close, Kitchen and/or Customer Service). You may be responsible for overall effectiveness. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader. See certification position descriptions below. Specific Responsibilities Include: Train, monitor and reinforce food safety procedures to crew members. Perform walk-thru to ensure restaurant is ready to open/close. Communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention. Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures. Ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.

Calling all mac-and-cheese enthusiasts! Looking for a fun and flexible job where you can let your creativity shine? Look no further than Roni's Mac Bar! We're a Texas-based customizable mac-and-cheese restaurant with over 20+ toppings to choose from. We believe in thinking outside the box, and we want our customers (and employees) to do the same! Job Description We're currently on the hunt for a responsible, reliable, and energetic Assistant Manager to join our team. As a Roni's Mac Bar squad member, you'll get to: Open and/or close the store (and maybe dance to some tunes while doing it) Manage food and labor costs (but don't worry, we won't ask you to be an accountant) Interview, onboard, and train new hires (time to share your mac-and-cheese expertise!) Help customers at the makeline and cash register (happy vibes are mandatory) Make and prep our delicious product (you might need to resist the temptation to eat it all) Perform other duties as needed (who knows, maybe you'll come up with a new mac-and-cheese topping?) And that's not all! As a part of our team, you'll get some pretty awesome benefits like: A free shift meal (yup, you read that right - free mac-and-cheese!) A company discount (because we know you'll want more) Paid time off (time to binge-watch your favorite shows) Paid medical and parental leave (because we care about your health and your loved ones) Flexible scheduling, so you can work around your busy life A casual uniform, so you can be comfortable while you work Quarterly team outings, where we do fun activities like bowling and laser tag Qualifications If you're 18 or older and have some customer service experience, come join our Roni's Mac Bar family! Apply now and let's create some amazing mac-and-cheese together! Additional Information All your information will be kept confidential according to EEO guidelines.

Calling all cookie dough lovers! We're Dough Re Mi, the ultimate cookie dough company based in Waco, TX. We're on a mission to satisfy your sweet tooth with our yummy and safe-to-eat cookie dough. No need to sneak behind your mama's back to enjoy it, you can indulge risk-free! Job Description We're looking for a new manager to help us spread the dough love! As an Assistant Manager, you'll: Open and close the store (and maybe dance to some tunes while cleaning) Manage food and labor costs (but don't worry, we won't ask you to be an accountant) Serve customers at the scoop station and cash register (happy vibes are a must!) Perform other duties as needed But wait, there's more! As a part of our team, you'll get some pretty sweet benefits like: Free cookie dough (obviously!) A company discount (because we know you'll want more) Paid time off (time to binge-watch Netflix) Paid medical and parental leave (because we care about your health and your little ones) Flexible scheduling, so you can work around your busy life A casual uniform, so you can be comfortable while you work Quarterly team outings, where we do fun activities like bowling and laser tag Qualifications So, if you're 18 or older and have some customer service experience (or just love to make people happy), come join our Dough Re Mi family! Apply now and let's spread the dough joy together! Additional Information All your information will be kept confidential according to EEO guidelines.

ABOUT THE JOB We are looking for leaders! More specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition, staffing, paperwork, cost controls, cash control, food management, work to a set or changing schedule, perfect image and adhere to standards, great customer service, attendance, punctuality, transportation to/from work, store cleanliness, marketing, and profitability will all be requirements for the position. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager of Corporate Operations, our stores offer a world of opportunity! DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world and in every neighborhood requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 18 years of age or older You must be willing and able to work during times of inclement weather You must be willing to open and close General job duties for all store team members include: Operate all equipment Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product Receive and process telephone orders Take inventory and complete associated paperwork Clean equipment and facility approximately daily TRAINING Orientation and training provided on the job. COMMUNICATION SKILLS Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTION/SKILLS Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Must be able to make correct monetary change Verbal, writing, and telephone skills to take and process orders Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Additional Information WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks In-store temperatures range from 32 degrees in cooler to 90 degrees and above in some work areas Extreme weather conditions including temperatures ranging from 0 degrees up to 110 degrees outside Rain, fog, sleet, snow, ice, wind, dust, and more Sudden changes in temperature in work area and while outside Fumes from food odors Exposure to cornmeal dust Cramped quarters including walk-in cooler Hot surfaces/tools from oven and hot plates up to 500 degrees or higher Sharp edges and moving mechanical parts SENSING : Talking and listening on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces. TEMPERAMENTS : The ability to direct activities Perform repetitive tasks Work alone and with others Work adequately under stress Meet strict quality control standards Work well with others Satisfy unhappy customers Analyze and compile data Make judgments and decisions Problem Solving PHYSICAL REQUIREMENTS Standing Most tasks are performed from a standing position Height of most work surfaces is between 36 and 48 inches Walking/Jogging/Running For short distances or for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5' Cases are usually lifted from floor and stacked onto shelves up to 72” high Carrying Large bags/boxes/crates, weighing up to 50 pounds, are carried from the workstation to storage shelves Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray Pushing To move trays which are usually placed on dollies A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station Toe room is present, but workers are unable to flex their knees while standing at this station Duration of this position is approximately 45 - 120 seconds at one time, repeated continuously during the day Forward bending is also present at the front counter and when stocking ingredients Crouching/Squatting Performed occasionally to stock shelves and to clean low areas Reaching Reaching is performed continuously; up, down and forward Workers reach above 72” occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day Frequently, activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives Stay current on financial data, inventory, and other statistics Be sure that all products in the store are available for purchase and displayed appropriately Oversee and manage payroll, recruiting, hiring and training of store employees Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned. Promote the Music & Arts lesson program and assist teachers Demonstrate outstanding customer service to each and every customer Additional duties as assigned Why Music & Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $21.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: High School Diploma or Equivalent 2 years of relevant work experience Preferred Requirements: 3-5 years retail experience Musical experience and interest Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to ...@guitarcenter.com.

LOCATION Killeen, TX JOB TYPE Full-Time PAY TYPES Hourly POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer service and sales operations. This role is ideal for a dynamic leader who can inspire teams, deliver measurable results, and ensure exceptional service for our clients. The ideal candidate is experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional experience in customer service, technical support, or back-office operations preferred. This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and exciting incentive programs. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account. Key Responsibilities: Lead and manage 5-10 call center supervisors overseeing inbound and outbound teams Coach and develop supervisors on customer service best practices and performance management Monitor and improve call center metrics, productivity, and service quality Foster a culture of accountability, continuous improvement, and excellence Oversee workforce management and set clear performance goals Develop strategies to enhance customer satisfaction across all service interactions Motivate teams to maximize sales opportunities and meet revenue targets Ensure accurate and timely payroll review and submission Track and analyze individual and team performance, addressing both strengths and areas for improvement Communicate process updates and key messages effectively to supervisors Collaborate with departments such as Quality Assurance, Training, IT, and Recruiting Design and audit quality assurance strategies to ensure top-tier service delivery Manage hiring, coaching, and termination processes for call center staff Serve as a subject matter expert on client-specific operations Manage remote employees as needed Perform other duties as assigned CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Must be 18 years or older High school diploma or equivalent 2+ years of experience in call center operations management Strong data entry and computer skills Fluent in English (spoken and written) Wired high-speed internet connection (20Mbps+ download speed) Excellent organizational, written, and verbal communication skills Typing speed of 20+ words per minute Availability to work scheduled shifts, including during training Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) Ability to learn and navigate complex computer systems Reliable attendance and punctuality Strong conflict resolution, problem-solving, and negotiation skills Customer-focused mindset: empathetic, responsive, and patient Ability to multitask, self-manage, and stay focused in a fast-paced environment Strong interpersonal skills and team orientation CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Knight Arthur Promotions lives by a company philosophy of loyalty to our people and results for our clients. Our success is built upon standards of only promoting from within, leading by example at all times, and working as hard for our clients as we would for ourselves. Knight Arthur Promotions strives to be the best combination of entrepreneurial spirit, superb client service, and successful business professionals. Job Description Marketing and Management- Sports Minded Entry Level Assistant Manager: Full Time and Full Training Knight Arthur Promotions is a sales and marketing firm, located in the Waco/Hewitt area. We specialize in taking a direct approach for customer retention and client acquisition for service-based Fortune 100 companies. Currently we are looking to fill a Sports Minded Marketing and Management position in several of our locations. Our firm willing to train Entry Level into Management. Our Company provides the opportunity for those looking to excel in the field of marketing and management by utilizing a hands-on approach in management training. We focuses on developing and enhancing the competitive nature and willingness to lead within every potential candidate. This is a valuable opportunity for those who have experience in sports marketing, advertising, team leadership, management, sales, entrepreneurship and anybody with a competitive mindset. We start all our sports minded consultants at entry level for the sole purpose of developing a strong management team from within; with the mentality that everyone can get from an entry level position to a management position between 4-6 months. We do not believe in tenor or seniority, we promote to management those who get the job done. Our Sports- minded team enjoys: Excellent work environment where fun meets success Support and backing from Fortune 100 clients Weekly bonuses and salary Upward mobility with a personal business mentor provided to each crew member Paid training bonus' and weekly leadership development meetings Team nights Travel opportunities Responsibilities for the entry level Assistant Manager position include: NO B2B, Door to Door, and NO telemarketing conducted! Training in management for customer service, marketing, admin, and sales consultants Assisting in the daily operations of the client Assisting in customer retention Assisting in new business acquisition and increasing market share Developing strong leadership skills to build a high performance, cross-functional team environment If you think you have the sports minded and competitive drive to be our 1 st string consultant APPLY TODAY! No experience necessary. Starting Compensation based on experience and background. Full time position only! Job Requirements Competitive individuals with a winning mentality to move up into management FAST! Sports minded and Energetic team players Team captains ready to lead and train Superior student mentality Candidates who are serious about a long term career with a growing industry Candidates who are ready to grow from the ground up into one of our next Market Managers! Additional Information We are a premier brand management and advertising firm that offers its clients the ability to increase their consumer base and provide BRAND AWARENESS with cost-effective marketing strategies, including face to face sales. We create these campaigns, convey them to each respective target market, and ensure results. If you feel that you are the right candidate, apply today to secure an interview with the Management Director. Website: knightarthurpromotionsinc.com Or give us a call at **************!