Medical administrative specialist entry level jobs

Functions as a liaison between patients and health care providers or agencies in assisting, organizing, coordinating, and providing optimal health care service. Interpreting a foreign language into English and English into a foreign language to facilitate the health care service Reports to : Clinical Systems and Quality Manager Supervises : N/A Dress Requirement : Business casual Work Schedule : Monday through Friday during standard business hours Times are subject to change due to business necessity Non-Exempt Job Duties , these are considered essential to the successful performance of this position: Collects and evaluates information about a patient in regard to opportunities to assist in achieving patient/family need, continuity of care and realistic outcomes Interpreting a foreign language into English and English into a foreign language to facilitate the health care service Refers and coordinates appropriate processes as assigned Researches, documents and informs co-workers and patients about the available health resources at the local, state and federal levels Notifies the patient of appointments scheduled, makes follow-up calls to specialist to ensure that client attended appointments and reminds provider to submit a Consultation Report Maintains competency in obtaining and inputting medical information to and from clinical and /or other information systems including accessing information as required to complete the referral process Accurately, clearly and efficiently documents actions taken and activities performed Provides continuity of care to each patient and their family members Other duties as assigned Job Qualifications (Experience, Knowledge, Skills and Abilities) Preferred associate degree or higher. Experience with healthcare referrals preferred. Preferred holder of interpreting certificate Willingness to work with all cultural and socioeconomic groups without judgment or bias Demonstrates ability to cooperatively work/mediate with all age groups and family groups Compliance with the HIPAA law and regulation; ability to confidentially retain information, passing only necessary information to those needed to perform their duty Ability to work with minimal supervision and exercise sound independent judgment Excellent familiarity and application with medical terminology Equipment Operated : Telephone Computer Printer Fax machine Copier Scanner Credit card machine Calculator Other office equipment as assigned Facility Environment : All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are on the main ground floor and ADA compliant. This position's primary work area is in an office within our facility The office area is: kept at a normal working temperature sanitized daily maintains standard office environment furniture with adjustable chairs maintains standard office equipment; ie, computer, copier, fax machine, etc. at a normal working height Physical Demands and Requirements : these may be modified to accurately perform the essential functions of the position: Mobility = ability to easily move without assistance Bending = occasional bending from the waist and knees Reaching = occasional reaching no higher than normal arm stretch Lifting/Carry = ability to lift and carry a normal stack of documents and/or files Pushing/Pulling = ability to push or pull a normal office environment Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly Hearing = ability to accurately hear and react to the normal tone of a person's voice Visual = ability to safely and accurately see and react to factors and objects in a normal setting Speaking = ability to pronounce words clearly to be understood by another individual

The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. Full Time/Benefits Eligible Primarily works at Westerville with potential to cover at Columbus and Reynoldsburg locations. Monday- Thursday 8:45am- 6pm, Friday 9:15am-3pm Possible evenings/weekends as needed Essential Duties and Responsibilities: Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone. Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience. Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification. Collect copays, deductibles and/or outstanding balances. Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out. Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes. Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel. Ensure confidentiality of patient data and stay up to date with HIPAA regulations. Working patient portal with potential to rotate to the front office working check-in and check-out. Referrals EPIC Duties Qualifications: Experience, Education, Licensures & Certifications Preferred: 1 year of administrative experience in a healthcare related setting Required: High School diploma or GED; or at least six (6) months customer service or healthcare experience Knowledge, Skills & Abilities Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities; Strong organizational and written communication skills; Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors; Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality; Ability to work independently and in a team environment; and able to lead by example; Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)

This employee performs patient followup, generally responsible for the evaluation of patient adherence to physician orders. Job Responsibilities: Provides patient education as an intricate part of the patient care activity, according to the patient need and policy Performs complete and professional patient assessments in accordance with policies and procedures Maintains current knowledge of enteral home care techniques and relevant enteral therapy concepts Represents the company through professional personal appearance, patient care activities, and content of written reports Gathers necessary information from referral source to ensure insurance coverage of each enteral patient Follows up on necessary paperwork to ensure payment for services rendered Maintains patient records in complete and organized manner in compliance with accreditation standards Drives to admit, deliver, and pick up such items as enteral formula, feeding pump(s), IV poles, and/or related feeding supplies to patients' home or place of business Provide patient care, treatment, and service in a continuous and coordinate manner in settings appropriate to meet patient needs Promote safe, effective patient and organizational environments, as well as feeding equipment use Participate in on-going education that includes in-services, training, and other activities to maintain and improve individual competence

This employee performs patient followup, generally responsible for the evaluation of patient adherence to physician orders. Job Responsibilities: Provides patient education as an intricate part of the patient care activity, according to the patient need and policy Performs complete and professional patient assessments in accordance with policies and procedures Maintains current knowledge of enteral home care techniques and relevant enteral therapy concepts Represents the company through professional personal appearance, patient care activities, and content of written reports Gathers necessary information from referral source to ensure insurance coverage of each enteral patient Follows up on necessary paperwork to ensure payment for services rendered Maintains patient records in complete and organized manner in compliance with accreditation standards Drives to admit, deliver, and pick up such items as enteral formula, feeding pump(s), IV poles, and/or related feeding supplies to patients' home or place of business Provide patient care, treatment, and service in a continuous and coordinate manner in settings appropriate to meet patient needs Promote safe, effective patient and organizational environments, as well as feeding equipment use Participate in on-going education that includes in-services, training, and other activities to maintain and improve individual competence

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: Responsible for working at an OhioHealth care site to provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature. Responsibilities And Duties: 35% Responsible for patient satisfaction to include completing patient meal orders, assembling, distributing and retrieval of meal trays in a timely manner. Maintains clear and accurate communications at all times with dietitians, nursing and all OhioHealth associates. 30% Professionally interacts with patients, visitors and associates to meet or exceed preset service standards. 15% Cleaning and stocking work stations, pods, kitchen areas as assigned. 10% Using the computer software systems in department/hospital, enter preferences, print reports, labels for nourishments, and diet order change sheets. 10% Prepares and delivers nourishments, floor stocks, late trays and records temperatures of unit refrigerators. May be assigned to assist in other areas of the department as needed. Minimum Qualifications: No Degree or Diploma Additional Job Description: MINIMUM QUALIFICATIONS 16- and 17-year-old individuals without a high school diploma or GED will be considered only if they have a valid work permit. 18-year-old individuals enrolled in high school do not need a high school diploma/GED/work permit to be considered. HS diploma/GED preferred for individuals over 18 and not in high school. Work Shift: Day Scheduled Weekly Hours : 40 Department Nutrition Services Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Patient Service Specialist Type of Employment: Full-time Schedule: Monday - Friday Hours Vary (2 evenings per week till 7pm) Compensation: $16.00 - $18.00/hour (pending experience) When patients enter our outpatient physical therapy center in Hilliard, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. Why Join Us: (benefits for full-time at 32+ hours/week) * Start Strong: Our mentorship and orientation programs ensure a successful transition * Recharge & Refresh: Generous PTO to maintain a healthy work-life balance * Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings * Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection Check out the video below for additional insight into the work of our Patient Service Specialists! Responsibilities * Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out * Schedule patient appointments in person and via phone * Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team * Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications Qualifications Minimum: * High School Diploma or GED Preferred: * Healthcare experience * Insurance Verification Experience Additional Data Equal Opportunity Employer/including Disabled/Veterans

Skinfinity Spa is seeking a dedicated and passionate Patient Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services. Key Responsibilities: Promote and sell spa services, treatments, and packages to new and existing clients. Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction. Meet or exceed sales targets by understanding client needs and providing tailored recommendations. Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience. Collaborate with the team to develop and execute promotions and strategies to attract and retain customers. Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits. Requirements: Proven experience in sales or customer service in the wellness, spa, or hospitality industry. Strong communication and interpersonal skills. Ability to build positive customer relationships and understand client preferences. Goal-oriented with a drive to meet and exceed sales targets. Knowledge of spa treatments and wellness trends is a plus. A proactive, self-motivated, and energetic attitude. Strong organizational and time management skills. Job Type: Full-Time (Availability to work 1 day on weekends) Compensation and Benefit: Base Salary: $3,000/month +commission OTE (On Target Earnings): $100,000+ per year with base salary plus commission.

Job Details West Liberty, OH Full Time High School Health CareReferral Specialist Job Title: Referral Specialist Department: Quality Time Commitment: Full-time Reports To: HIM Coordinator FLSA Status: Non-exempt Location: West Liberty, Ohio (Supports all locations) Position Summary Community Health and Wellness Partners (CHWP) is an integrated primary care community health center that utilizes a beam-based care model, sharing patient-care responsibilities among members of a team. The Referral Specialist primary function is to support continuity of care by coordinating, processing, and tracking referrals across a variety of medical, behavioral health, and specialty services. This position is responsible for reviewing and processing referral requests from CHWP providers, scheduling appointments when appropriate, obtaining prior authorizations when required, and ensuring that all documentation is accurately entered into the Electronic Health Record (EHR). The Referral Specialist also monitors referral statuses, follows up with patients and specialists, and ensures timely closure of referrals in accordance with organizational policy. This role requires clinical and administrative judgment, familiarity with CPT and ICD codes, and the ability to multitask effectively in a fast-paced environment. The Referral Specialist works collaboratively with providers, care teams, and referral staff across departments to ensure a seamless and patient-centered referral process that supports CHWP's Mission, Vision, and Values. PRIMARY ACCOUNTABILITIES Achieve Results Directly supports patient well-being by ensuring timely and accurate coordination of referrals and authorizations, facilitating access to essential health services. Positively impacts clinic efficiency by maintaining a high standard of referral processing, documentation, and communication across internal teams and external providers. Contributes to the success of quality initiatives by meeting or exceeding performance benchmarks for referral turnaround times, documentation accuracy, and referral closure rates. Ensures accuracy, efficiency, and confidentiality in EHR documentation, patient records, and administrative processes related to referrals and prior authorizations. Promotes a positive patient experience by providing clear, professional communication and timely follow-up during the referral process. Operational Excellence Ensure that all referral and prior authorization processes are carried out in accordance with organizational policies, payer requirements, and regulatory standards (e.g., HIPAA, HRSA, PCMH). Maintain accurate and timely documentation within the EHR to support quality care, referral tracking, and reporting requirements. Adhere to established workflows and timelines for outgoing and incoming referrals, including follow-up, documentation, and closure, to support continuity of care and operational efficiency. Support the effectiveness of the team-based care model by collaborating closely with providers, nursing staff, case management, and other referral team members. Participate in continuous quality improvement efforts related to referrals, authorizations, and patient access, identifying and addressing workflow barriers as needed. Relationship Management Build and maintain professional, respectful communication with patients during the referral process, ensuring they understand next steps, appointment details, and follow-up expectations. Coordinate with external providers, specialists, and clinics to schedule appointments, confirm referral acceptance, and obtain necessary documentation. Communicate with insurance payers and third-party portals as needed to obtain authorizations and ensure timely processing of referrals. Collaborate effectively with providers, nursing staff, behavioral health, case management, and administrative teams to ensure accurate, efficient, and patient-centered referral coordination. Support a positive team environment by sharing updates, best practices, and problem-solving approaches with peers and leadership. Professionalism & Stewardship Serve CHWP's Mission by providing quality, whole-person, patient-centered medical care to anyone and everyone in our community. Aspire to CHWP's Vision to change lives within our community by eliminating barriers and providing a standard of healthcare that improves the well-being of the whole person. Commitment to the Values of CHWP (BLESSED): Be welcoming Listen with heart Educate patients Serve with excellence Share best practices Eliminate barriers Develop relationships Ensure all actions, job performance, personal conduct and communications represent the organization in a highly professional manner at all times. Uphold and ensure compliance and attention to all corporate policies and procedures as well as the overall mission and values of the organization. Compliant with HIPAA. Volunteer to serve the community by offering five (5) hours annually to a community service program. PRIMARY TASKS & DUTIES Monitors the EHR regularly throughout the day to capture new referral requests as soon as they come in, carefully reviewing to ensure all necessary information is included (diagnosis, urgency, documentation) before processing. Coordinates with internal departments (e.g., Behavioral Health, Case Management, Pharmacy) to assign and process incoming referrals appropriately. Process both incoming and outgoing referrals and attach all relevant documentation in the EHR. Document all communication and status updates in the referral module, including attempts to contact the patient. Utilizes third-party payer/insurance portals to initiate the prior authorization process when required for STAT orders or specific insurance types (e.g., Tricare/Military). Performs timely tracking on outstanding referral appointments and documents communication efforts with both the patient and receiving clinics to ensure referral loop closure. Follows established workflows to meet the highest level of efficiency and timeliness for patients. Escalates referrals per escalation protocol (e.g., no appointment within 14 days, specialist request for additional testing, patient non-response). Documents all referral-related communication, status changes, and patient outreach attempts in the Referral Module using structured fields. May schedule specialty appointments directly on behalf of the patient for both internal and external services, based on urgency and patient readiness. Conducts audits of open referrals to ensure documentation of consultation notes or follow-up is complete. Organizes and prioritizes workload based on acuity, including prioritizing STAT and Urgent referrals in accordance with timelines outlined in the Referral Policy. Attaches documentation to the patient chart Maintains confidentiality by following all applicable HIPAA regulations. Performs other related functions requiring proficiency in communication and organizational skills. Seeking educational opportunities to increase competence, personal and professional growth through in-house education materials, conferences, and community resources. ESSENTIAL FUNCTIONS/KEY COMPETENCIES Strong ability to multitask, track referral progress, and maintain focus across multiple referral work pools. Excellent time management skills, consistently meeting or exceeding productivity standards. Strong attention to detail. Clear and professional communication with patients, providers and external clinics. Skilled in managing difficult clients and patients with empathy and patience. Excellent verbal and written communication skills. Demonstrates solid knowledge of medical practices and charting requirements. Ability to perform certain medical tasks within assigned scope of practice. High-level problem-solving skills to improve patient care and staff support. Adheres to evidence-based practices, including safety, infection control and clinical quality. Participate in aspects related quality compliance, improvement and risk management for FQHC, PCMH, NCQA, and organizational quality programs and initiatives. Engage in all corporate compliance requirements and quality initiatives of CHWP. Ability to utilize computers for data entry and information retrieval. All other duties assigned by Leadership, Management or Administration. Qualifications QUALIFICATIONS AND REQUIREMENTS Education Minimum education - High school diploma or equivalent Preferred; Medical Assistant Certified or Licensed to practice nursing in the State of Ohio. Equivalent Experience One to two years medical office billing, registration, or scheduling experience could be substituted for the formal certification, provided there is demonstrated knowledge of medical terminology and insurance authorization processes. Alternatively, one year of nursing as a nurse in a clinic setting Experience with billing, scheduling, referrals or registration in a clinical environment (1-2 years) is required. Additional Knowledge Familiarity with CPT and ICD coding Understanding of insurance authorization processes, including requirements for prior authorizations. Certificates and Licenses Valid Ohio Driver's license BCLS Certified Professional Demonstrated expertise in relevant medical practices, protocol, trends and best practices in clinical areas assigned. Demonstrated knowledge and success in affecting overall health center operations. Experience/Knowledge of accreditation processes and requirements, as well as all federal, state and local regulations and standards associated with the delivery of care in a community health center environment. Ability to manage multiple responsibilities and emergency situations successfully Proficiency in knowledge of office management, use of computers, software packages, and office machines Physical/Environmental Occasional lifting of 40 - 50 lbs. and pushing of 5-20 lbs. Sitting approximately 80% of the time, standing/walking approximately 20% of the time. A medium to high level of manual dexterity is required. Bending and reaching approximately 20% of the time. Normal accessibility and mobility throughout the region required. Normal overtime/extended work hours. Blood Borne Pathogen Exposure (Please Check One) _____ Category I: Job classification includes ALL employees who have occupational exposure* to blood borne pathogens* (blood or body fluids) while performing their job duties. _____ Category II: Job classification includes employees who are likely to have SOME occupational exposure to blood borne pathogens because Category I tasks may occasionally be required. _____ Category III: Job Classification includes those employees who perform jobs and tasks where NO CONTACT with blood borne pathogens occurs and Category I and Category II tasks ARE NOT a condition of employment. SUPERVISORY RESPONSIBILITIES Direct/Indirect WORK ENVIRONMENT The work environment is consistent with typical administrative and clinical support setting within a healthcare organization. This position is primarily office-based, with work performed at a computer in a clinical or administrative area. It may involve frequent interaction with internal departments and occasional phone communication with patients or external providers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work hours This is a full-time position, non-exempt. Referral Specialist work hours are Monday through Friday, with shifts scheduled between 7:00 AM and 5:30 PM, depending on clinic needs and staff availability. Weekend or evening hours are not typically required for this role. Wages Starting wages for Referral Specialist will be negotiable based on Community Health & Wellness Partners pay policies and factors such as education and experience, national and state average compensation recommendations based on location and region. Introductory Period Ninety (90) calendar days probationary period. The successful completion of the introductory period does not alter the at-will employment status. EQUAL OPPORTUNITY EMPLOYER Community Health and Wellness Partners is an Equal Opportunity Employer.

: This position supports the Organization by functioning as a liaison between patients and health care providers or agencies in assisting, organizing, coordinating, and providing optimal health care service.

Job Description The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. Full Time/Benefits Eligible Primarily works at Westerville with potential to cover at Columbus and Reynoldsburg locations. Monday- Thursday 8:45am- 6pm, Friday 9:15am-3pm Possible evenings/weekends as needed Essential Duties and Responsibilities: Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone. Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience. Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification. Collect copays, deductibles and/or outstanding balances. Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out. Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes. Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel. Ensure confidentiality of patient data and stay up to date with HIPAA regulations. Working patient portal with potential to rotate to the front office working check-in and check-out. Referrals EPIC Duties Qualifications: Experience, Education, Licensures & Certifications Preferred: 1 year of administrative experience in a healthcare related setting Required: High School diploma or GED; or at least six (6) months customer service or healthcare experience Knowledge, Skills & Abilities Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities; Strong organizational and written communication skills; Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors; Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality; Ability to work independently and in a team environment; and able to lead by example; Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Responsible for working at an OhioHealth care site to provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature. **Responsibilities And Duties:** 35% Responsible for patient satisfaction to include completing patient meal orders, assembling, distributing and retrieval of meal trays in a timely manner. Maintains clear and accurate communications at all times with dietitians, nursing and all OhioHealth associates. 30% Professionally interacts with patients, visitors and associates to meet or exceed preset service standards. 15% Cleaning and stocking work stations, pods, kitchen areas as assigned. 10% Using the computer software systems in department/hospital, enter preferences, print reports, labels for nourishments, and diet order change sheets. 10% Prepares and delivers nourishments, floor stocks, late trays and records temperatures of unit refrigerators. May be assigned to assist in other areas of the department as needed. **Minimum Qualifications:** No Degree or Diploma **Additional Job Description:** **MINIMUM QUALIFICATIONS** 16- and 17-year-old individuals without a high school diploma or GED will be considered only if they have a valid work permit. 18-year-old individuals enrolled in high school do not need a high school diploma/GED/work permit to be considered. HS diploma/GED preferred for individuals over 18 and not in high school. **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** Nutrition Services Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

** Patient Service Specialist **Type of Employment:** Full-time **Schedule:** Monday - Friday Hours Vary (2 evenings per week till 7pm) **Compensation:** $16.00 - $18.00/hour (pending experience) When patients enter our outpatient physical therapy center in Hilliard **,** we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. **Why Join Us:** **(benefits for full-time at 32+ hours/week)** + **Start Strong** : Our mentorship and orientation programs ensure a successful transition + **Recharge & Refresh:** Generous PTO to maintain a healthy work-life balance + **Your Health Matters:** Comprehensive medical/RX, health, vision, and dental plan offerings + **Invest in Your Future:** Company-matching 401(k) retirement plans as well as life and disability protection Check out the video below for additional insight into the work of our Patient Service Specialists! **Responsibilities** + Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out + Schedule patient appointments in person and via phone + Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team + Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications **Qualifications** **Minimum:** + High School Diploma or GED **Preferred:** + Healthcare experience + Insurance Verification Experience **Additional Data** _Equal Opportunity Employer/including Disabled/Veterans_ Apply for this job (*************************************************************************************************************************************************************** Share this job **Job ID** _350573_ **Experience (Years)** _0_ **Category** _Administrative - Administrative Services_ **Street Address** _3207 Hilliard Rome Road_ **Min** _USD $16.00/Hr._ **Max** _USD $18.00/Hr._

Skinfinity spa (***************************** is seeking a dedicated and passionate Patient Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services. Key Responsibilities: Promote and sell spa services, treatments, and packages to new and existing clients. Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction. Meet or exceed sales targets by understanding client needs and providing tailored recommendations. Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience. Collaborate with the team to develop and execute promotions and strategies to attract and retain customers. Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits. Requirements: Proven experience in sales or customer service in the wellness, spa, or hospitality industry. Strong communication and interpersonal skills. Ability to build positive customer relationships and understand client preferences. Goal-oriented with a drive to meet and exceed sales targets. Knowledge of spa treatments and wellness trends is a plus. A proactive, self-motivated, and energetic attitude. Strong organizational and time management skills. Job Type: Full-Time (Availability to work 1 day on weekends) Compensation and Benefit: Base Salary: $3,000/month +commission OTE (On Target Earnings): $100,000+ per year with base salary plus commission. Address of the Spa: 99 N Brice Rd Suite 120, Columbus, OH 43213

Summary: This position supports the Organization by functioning as a liaison between patients and health care providers or agencies in assisting, organizing, coordinating, and providing optimal health care service. Reports to: Clinical Systems and Quality Manager Supervises: N/A Dress Requirement: Business casual Work Schedule: Monday through Friday during standard business hours Times are subject to change due to business necessity Non-Exempt Job Duties, these are considered essential to the successful performance of this position: * Collects and evaluates information about a patient in regard to opportunities to assist in achieving patient/family need, continuity of care and realistic outcomes * Refers and coordinates appropriate processes as assigned * Researches, documents and informs co-workers and patients about the available health resources at the local, state and federal levels * Notifies the patient of appointments scheduled, makes follow-up calls to specialist to ensure that client attended appointments and reminds provider to submit a Consultation Report * Maintains competency in obtaining and inputting medical information to and from clinical and /or other information systems including accessing information as required to complete the referral process * Accurately, clearly and efficiently documents actions taken and activities performed * Provides continuity of care to each patient and their family members * Completes Prior Authorizations/Pre-Certification for procedures for that patients are referrals * This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice Job Qualifications (Experience, Knowledge, Skills and Abilities) * Preferred associate degree or higher. Experience with healthcare referrals preferred. * Experience with Medical Assisting preferred. * Willingness to work with all cultural and socioeconomic groups without judgment or bias * Demonstrates ability to cooperatively work/mediate with all age groups and family groups * Compliance with the HIPAA law and regulation; ability to confidentially retain information, passing only necessary information to those needed to perform their duty * Ability to work with minimal supervision and exercise sound independent judgment * Excellent familiarity and application with medical terminology Equipment Operated: Telephone Computer Printer Fax machine Copier Scanner Credit card machine Calculator Other office equipment as assigned Facility Environment: Heart of Ohio Family Health operates in multiple locations, in Columbus, OH area. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are ADA compliant. The office area is: * kept at a normal working temperature * sanitized daily * maintains standard office environment furniture with adjustable chairs * maintains standard office equipment; ie, computer, copier, fax machine, etc. at a normal working height Physical Demands and Requirements: these may be modified to accurately perform the essential functions of the position: * Mobility = ability to easily move without assistance * Bending = occasional bending from the waist and knees * Reaching = occasional reaching no higher than normal arm stretch * Lifting/Carry = ability to lift and carry a normal stack of documents and/or files * Pushing/Pulling = ability to push or pull a normal office environment * Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly * Hearing = ability to accurately hear and react to the normal tone of a person's voice * Visual = ability to safely and accurately see and react to factors and objects in a normal setting * Speaking = ability to pronounce words clearly to be understood by another individual

Job Description The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. Full Time/Benefits Eligible Monday-Friday 7:30am - 4pm Columbus, OH Essential Duties and Responsibilities: Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone. Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience. Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification. Collect copays, deductibles and/or outstanding balances. Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out. Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes. Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel. Ensure confidentiality of patient data and stay up to date with HIPAA regulations. Working patient portal with potential to rotate to the front office working check-in and check-out. Referrals EPIC Duties Qualifications: Experience, Education, Licensures & Certifications Preferred: 1 year of administrative experience in a healthcare related setting Required: High School diploma or GED; or at least six (6) months customer service or healthcare experience Knowledge, Skills & Abilities Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities; Strong organizational and written communication skills; Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors; Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality; Ability to work independently and in a team environment; and able to lead by example; Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: Responsible for working at an OhioHealth care site to provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature. Responsibilities And Duties: 35% Responsible for patient satisfaction to include completing patient meal orders, assembling, distributing and retrieval of meal trays in a timely manner. Maintains clear and accurate communications at all times with dietitians, nursing and all OhioHealth associates. 30% Professionally interacts with patients, visitors and associates to meet or exceed preset service standards. 15% Cleaning and stocking work stations, pods, kitchen areas as assigned. 10% Using the computer software systems in department/hospital, enter preferences, print reports, labels for nourishments, and diet order change sheets. 10% Prepares and delivers nourishments, floor stocks, late trays and records temperatures of unit refrigerators. May be assigned to assist in other areas of the department as needed. Minimum Qualifications: No Degree or Diploma Additional Job Description: MINIMUM QUALIFICATIONS 16- and 17-year-old individuals without a high school diploma or GED will be considered only if they have a valid work permit. 18-year-old individuals enrolled in high school do not need a high school diploma/GED/work permit to be considered. HS diploma/GED preferred for individuals over 18 and not in high school. Work Shift: Variable Scheduled Weekly Hours : 32 Department Nutrition Services Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Job Description The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. Full Time/Benefits Eligible Monday-Friday 8am - 4:30pm Columbus, OH Essential Duties and Responsibilities: Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone. Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience. Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification. Collect copays, deductibles and/or outstanding balances. Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out. Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes. Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel. Ensure confidentiality of patient data and stay up to date with HIPAA regulations. Working patient portal with potential to rotate to the front office working check-in and check-out. Referrals EPIC Duties Qualifications: Experience, Education, Licensures & Certifications Preferred: 1 year of administrative experience in a healthcare related setting Required: High School diploma or GED; or at least six (6) months customer service or healthcare experience Knowledge, Skills & Abilities Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities; Strong organizational and written communication skills; Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors; Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality; Ability to work independently and in a team environment; and able to lead by example; Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)

Functions as a liaison between patients and health care providers or agencies in assisting, organizing, coordinating, and providing Outreach and Enrollment Assistance to the uninsured which includes what's available in the Marketplace and Medicaid Expansion. Interpreting a foreign language into English and English into a foreign language to facilitate the health care service (if applicable). Reports to : Operations Supervisor Supervises : No Dress Requirement : Business casual or scrubs in accordance with Heart of Ohio Family Health Center's dress code policy Work Schedule : F/T Monday through Friday during standard business hours but will include some evenings and weekends as well. Times are subject to change due to business necessity Non-Exempt Job Duties : Essentials considered to the successful performance of this position: Collects and evaluates information about a patient regarding opportunities to assist in achieving patient/family healthcare coverage needs Conduct public education activities to raise awareness about Ohio's Healthcare Marketplace, health insurance coverage options, and Medicaid Expansion Contact and secure community presentation locations and recruitment of participants Provide information in a fair, accurate and impartial manner that is culturally appropriate Educates patient's regarding what is offered based on the needs of the patient Researches, and informs and patients about the health care options available Accurately and ethically interprets spoken foreign languages into English and English into a foreign language (if applicable) Accurately translates written foreign languages into English and English into a foreign language, as assigned (if applicable) Accurately, clearly and efficiently documents actions taken and activities performed Other related duties as assigned Job Qualifications (Experience, Knowledge, Skills and Abilities) Willingness to work with all cultural and socioeconomic groups without judgment or bias Demonstrates ability to cooperatively work/mediate with all age groups and family groups Compliance with the HIPAA law and regulation; ability to confidentially retain information, passing only necessary information to those needed to perform their duty Demonstrated ability to accurately and clearly translate, verbal and written, a foreign language into English and English into a foreign language Ability to work with minimal supervision and exercise sound independent judgment Strong verbal and written communication skills Preferred holder of interpreting certificate (if applicable) Some experience in community relations/education and public presentation preferred Experience in or with community healthcare a plus Must be able to work independently as well as with a team Reliable transportation a must Demonstrates competency in working sensitively and respectfully with people of various cultures and social status Knowledge of federal, state and local laws and regulations about health care. Ability to communicate (orally and in writing) in a professional manner Ability to maintain an established work schedule to ensure dependability and accuracy of work quality Equipment Operated : Telephone & Fax Computer & Printer Scanner Calculator Other office and medical equipment as assigned Facility Environment : Heart of Ohio Family Health operates in multiple locations, in the Columbus, OH area. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All clinical facilities are ADA compliant. Physical Demands and Requirements : these may be modified to accurately perform the essential functions of the position: Mobility = ability to easily move without assistance Bending = occasional bending from the waist and knees Reaching = occasional reaching no higher than normal arm stretch Lifting/Carry = ability to lift and carry a normal stack of documents and/or files Pushing/Pulling = ability to push or pull a normal office environment Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly Hearing = ability to accurately hear and react to the normal tone of a person's voice Visual = ability to safely and accurately see and react to factors and objects in a normal setting Speaking = ability to pronounce words clearly to be understood by another individual

Central Ohio Primary Care Physicians is seeking a Patient Service Representative for our Ohio Center for Pediatrics office in Dublin, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This is a Part Time position. Part-Time/Benefits Eligible Monday, Thursday, Friday 7:30am - 5:15pm Dublin, OH Essential Duties and Responsibilities: •Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone. •Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience. •Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification. •Collect copays, deductibles and/or outstanding balances. •Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out. •Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes. •Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel. •Ensure confidentiality of patient data and stay up to date with HIPAA regulations. Qualifications: Experience, Education, Licensures & Certifications Preferred: 1 year of administrative experience in a healthcare related setting Required: High School diploma or GED; or at least six (6) months customer service or healthcare experience Knowledge, Skills & Abilities •Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities; •Strong organizational and written communication skills; •Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors; •Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality; •Ability to work independently and in a team environment; and able to lead by example; •Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)