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  • RECORD RELEASE CLERK

    Prevea Health 4.1company rating

    Medical records clerk job in Green Bay, WI

    This position is full-time, 40-hours per week. Full-time benefit eligible. Record Release Clerk Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care. Job Summary The primary purpose of this position is to be responsible for recording all incoming and outgoing medical record requests, obtaining appropriate record release authorizations, reproducing legally requested medical information, and forwarding the medical information to the requesting parties. In addition this position requires assisting and supporting the record release supervisor with monitoring reports, performing audits, and other duties upon request. This position handles all of the above for all of the Prevea locations. -Receives incoming requests, including opening mail and answering telephone inquiries. -Date stamp all requests and highlight any pertinent information. -Validate requests and authorizations for release of medical information according to established policies and procedures. -Enters requests into record release program and documents pertinent information. -Performs quality checks on all work to assure the accuracy of the request and correct invoicing if applicable. -Provides excellent customer service by being helpful and respectful at all times and by being proactive to any concerns. -Works with confidential information in a conscientious manner while releasing medical information efficiently and correctly. -Requests patient paper charts, when necessary, to complete the release of information and copy medical records accurately according to the request. -Weighs individual parcels on postage meter for correct amount of postage, when applicable, and mails out requests. -Fax information when necessary. -Assists record release supervisor with audits -Assists record release supervisor with monitoring reports -Assists record release supervisor with other duties as needed and assigned. -Maintains patient confidentiality and standards of ethics with all health record information. -Demonstrates excellent oral and written communication skills. -Demonstrates the ability to interact with a variety of customers using professionalism and tact at all times. -Maintains all office equipment, with assistance from the help desk or supplier, to be in excellent working condition. -Ability to collect credit card payments, if necessary. -Carries out job duties in accordance with policies and procedures of Prevea Health, HIPAA, State and Federal regulations. -Works independently within the scope of their position. -Maintains an orderly work area insuring that all records and paper work are secured prior to leaving the area. -Maintains a professional, clean personal appearance and observes the department's dress code. -Willingly accepts assignments and is available to take on additional duties as needed. -Demonstrates punctuality, effective time management, and maintains a high standard of attendance. -Audits, billing, accept payments, file requests for paper work Education Qualifications High School Diploma and/or GED or equivalent. Required Training and continuing education with regard to Wisconsin statutes dealing with the confidentiality of medical information and the release of medical documents. Required HIPAA training. Required Experience Qualifications Prior experience in a medical office or medical record department Required Skills and Abilities Computer experience Excellent organizational skills a must Must type 35 wpm Must be able to multitask Must be able to learn new equipment and processes Must be able to use fax machine, copier and multi-line telephone Must have proven customer service satisfaction skills Must be a team player Physical Demands Sit - Constantly Stand - Occasionally Walk - Occasionally Climb (Stairs/Ladders) - Rarely Bend (Neck) - Constantly Gross Manipulation (Hands/Arms) - Occasionally Squat - Rarely Twist/Turn (Neck) - Frequently Twist/Turn(Waist) - Occasionally Lift/Carry 0-10 lbs. - Frequently Lift/Carry 11-25 lbs. - Occasionally Lift/Carry 26-35 lbs. - Rarely Reach (Above shoulder level) - Rarely Reach (Below shoulder level) - Constantly Simple Grasping (Hands/Arms) - Constantly Fine Manipulation (Hands/Arms) - Constantly Gross Manipulation (Hands/Arms) - Constantly Working Conditions Noise - Occasionally Travel Requirements 5% Hearing Requirements Hears Whispers < 3 feet - Constantly Hears Whispers 3-8 feet - Constantly Vision Requirements Color Discrimination - Constantly Near Vision (Correctable to Jaeger 2 or 20/30 binocular) - Constantly Distance Vision (Correctable to Snellen chart 20/30 binocular) - Constantly Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit ********************
    $28k-34k yearly est. 1d ago
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  • Health Information Specialist II - Appleton, WI (onsite)

    Datavant

    Medical records clerk job in Appleton, WI

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. You will: Schedule: Monday thru Friday 8 AM - 4:30 PM - Appleton, WI Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and security with all privileged information. Maintain working knowledge of Company and facility software. Adhere to the Company's and Customer facilities Code of Conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as evident or required. Consistent application of medical privacy regulations to guard against unauthorized disclosure. Responsible for managing patient health records. Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. Ensures medical records are assembled in standard order and are accurate and complete. Creates digital images of paperwork to be stored in the electronic medical record. Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. Answering of inbound/outbound calls. May assist with patient walk-ins. May assist with administrative duties such as handling faxes, opening mail, and data entry. Must meet productivity expectations as outlined at specific site. May schedules pick-ups. Other duties as assigned. What you will bring to the table: High School Diploma or GED. Must be 18 years or older. 1-year Health Information related experience. Ability to commute between locations as needed. Able to work overtime during peak seasons when required. Basic computer proficiency. Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. Professional verbal and written communication skills in the English language. Bonus points if: Experience in a healthcare environment. Previous production/metric-based work experience. In-person customer service experience. Ability to build relationships with on-site clients and customers. Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .
    $28k-37k yearly est. Auto-Apply 21d ago
  • Patient Access Registrar

    Thedacare 4.4company rating

    Medical records clerk job in Shawano, WI

    Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits, with a whole-person approach to wellness - * Lifestyle Engagement * e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support * Access & Affordability * e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : The Patient Access Registrar performs admitting duties for patients admitted for services at ThedaCare. Meets the mission and goals of ThedaCare and regulatory compliance requirements. Works within the policies and processes as they are being performed across ThedaCare. Job Description: KEY ACCOUNTABILITIES: * Assigns accurate MRNs, completes medical necessity/compliance checks, provides proper patient instructions, collects insurance information, receives and processes physician orders, and utilizes overlay tools while providing excellent customer service as measured by Press Ganey. * Operates the telephone switchboard to relay incoming, outgoing, and interoffice calls as applicable. Adheres to ThedaCare policies and provides excellent customer service in interactions with the appropriate level of compassion. Is accountable for point-of-service goals as assigned. * Utilizes quality auditing and reporting systems to ensure accounts are accurate and complete. Conducts audits of accounts and ensures forms are complete, accurate, and timely to meet audit standards. * Performs pre-registration of patient accounts prior to patient visits including inbound and outbound calling to obtain demographic, insurance, and other patient information including patient financial liabilities and collecting point-of-service collections, past due balances, and bad debt. Provides information to the patient/representative or may create and process payment plan options. * Explains general consent for treatment forms to the patient/guarantor/legal guardian, and obtains necessary signatures. Explains and distributes patient education documents. * Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code. Enters benefit data to support point-of service collections and billing processes to assist with a clean claim rate. * Screens medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare. Distributes and documents other forms and pamphlets. * Performs other duties as assigned including answering the phones at other facilities. QUALIFICATIONS: * High School diploma or GED preferred * Must be 18 years of age PHYSICAL DEMANDS: * Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of fifty (50) pounds without assistance * Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties WORK ENVIRONMENT: * Climate controlled office setting with daily movement throughout the facility * Interaction with department members and other healthcare providers Position requires compliance with department specific competencies. Scheduled Weekly Hours: 20 Scheduled FTE: 0.5 Location: ThedaCare Medical Center - Shawano - Shawano,Wisconsin Overtime Exempt: No
    $29k-35k yearly est. 16d ago
  • Specialist, Community Engagement Medicare (must reside in Wisconsin)

    Molina Healthcare Inc. 4.4company rating

    Medical records clerk job in Appleton, WI

    Candidate must reside in Wisconsin. Remote with field travel required in assigned territory. Responsible for increasing membership through direct sales and marketing of Molina Medicare products to dual eligible, Medicare-Medicaid recipients within approved market areas to achieve stated revenue, profitability, and retention goals, while following ethical sales practices and adhering to established policies and procedures. Works collaboratively with key departments across the enterprise to improve product and brand awareness. Utilizes market research and analysis as well as current products and services to increase customer and community engagement. KNOWLEDGE/SKILLS/ABILITIES * Demonstrate ability in business-to-business (B2B) sales and relationship building * Develop sales strategies to procure referrals and other self-generated leads to meet sales and event targets through active participation in community events and targeted community outreach to group associations, community centers, senior centers, senior residences, and other potential marketing sites. * Generate leads from referrals and local-tactical research and prospecting. * Schedule individual meetings and group presentations from assigned/self-generated leads. * Achieve/Exceed monthly enrollment or presentation/event targets. * Conduct presentations/events with potential customers, caregivers and/or decision makers on behalf of the beneficiary. Customize sales presentations and develop sales skills to increase effectiveness in establishing rapport, assessing individual needs, and communicating product features and differences. * Enroll eligible individuals in Molina Medicare products accurately and thoroughly complete and submit required enrollment documentation, consistent with Medicare requirements and enrollment guidelines. Assist the prospect in completion of the enrollment application. Forward completed applications to appropriate administrative contact within 48 hours of sale. * Ensure Medicare beneficiaries accurately understand the product choices available to them, the enrollment process (eligibility requirements, Medicare review/approval of their enrollment application, timing of ID card receipt, etc.) and the service contacts and process. * Track all marketing and sales activities, as well as update and maintain sales prospects, leads, and events daily, weekly, and monthly results in SalesForce.com or other tracking systems. * Work closely with local health plan leadership and department, as well as Regional Sales Directors to identify and educate potential members, participate in provider * promotional activities, and cultivate community partnerships * Bachelor's Degree or equivalent work experience High School Diploma/GED/AA Degree REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES: 2+ years Medicare, Medicaid, managed care or other health/insurance related sales experience To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. #PJCorp #HTF Pay Range: $41,264 - $80,464.96 / ANNUAL * Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. About Us Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
    $41.3k-80.5k yearly 40d ago
  • Patient Service Representative

    Aurora Health Care 4.7company rating

    Medical records clerk job in Green Bay, WI

    Department: 10475 Enterprise Revenue Cycle - ABMC PAS Status: Full time Benefits Eligible: Yes Hours Per Week: 36 Schedule Details/Additional Information: 230p - 11p Every other weekend. Holiday rotation required. Pay Range $19.45 - $29.20Major Responsibilities: Greets and checks in patients arriving for their appointments. Ensures patient information is complete and accurate. Collects patient responsibility as identified in the pre-registration process. Completes the registration process on walk-in patients, verifies and/or updates patient demographic and insurance information if changes or additions have occurred. Verifies insurance benefits, obtains/calculates patient responsibility and request payment. Communicates to patient the organization expectation of payment at time of service. Identifies patients in need of financial assistance and refers patients to Financial Advocate when necessary. Collaborates with Financial Advocate to coordinate patient's financial resources and responsibilities including requesting patient to sign a Financial Obligation Form (FOF) or Advanced Beneficiary Notice (ABN) as needed. Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner. Performs visit closure, including checking out patients, collecting additional patient responsibility (when applicable) and providing patient with appropriate documents. Schedules patient visits using guidelines established within scheduling system. Assists with new caregiver onboarding. Works assigned EPIC work queues, following the department's work flow process. Maintains excellent public relations with patients, families, and clinical staff as well as demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information. Proactively communicates issues involving customer service and process improvement opportunities to management. Maintains knowledge of and reference materials for Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans. Licensure, Registration, and/or Certification Required: None Required. Education Required: High School Graduate. Experience Required: Typically requires 1 year of experience in customer service or clerical/office experience, including answering phones and assisting customers. Knowledge, Skills & Abilities Required: Demonstrated ability to identify and understand issues and problems. Examines data and draws logical conclusions based on information available. Knowledge and ability to articulate explanations of Medicare/HIPAA/EMTALA rules and regulations and comply with updates on insurance pre-certification requirements. Mathematical aptitude, effective communication skills and critical thinking skills. Understanding of basic human anatomy, medical terminology and procedures for application in the patient referral/pre-certification/authorization processes. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speak effectively to customers or employees of organization, maintaining a pleasant, professional demeanor. Ability to handle sensitive and confidential information according to internal policies. Ability to problem solve in a high profile and high stress area, working independently to set and meet deadlines and prioritize work. Demonstrated technical proficiency including experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, Microsoft Office, Internet Explorer and phone technology. Physical Requirements and Working Conditions: Must be able to sit, stand, walk, lift, carry, squat, and bend frequently as well as twist, rotate, and kneel occasionally throughout the workday. Frequently lifts up to 10 lbs. and occasionally lifts between 20 lbs. or more. This occurs when moving equipment and supplies and when transporting patients and/or charts. Must be able to push/pull up to 50 lbs. with assistance. Must have functional speech and hearing. Must be able to use hands with fine motor skills for keyboard data entry. Exposed to a normal office environment. Operates all equipment necessary to perform the job. Must be able to work a flexible schedule to support the needs of the department. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
    $19.5-29.2 hourly Auto-Apply 16d ago
  • Patient Service Representative

    Womens Health Specialists Sc 3.7company rating

    Medical records clerk job in Appleton, WI

    The Patient Service Representative position performs administrative duties that may include patient service activities, including registration and scheduling. Interacts with providers, team members, and other departments to accurately support daily operations to provide an exceptional patient experience. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Interacts and communicates with patients and staff to enhance the patient experience and promote positive, welcoming work environment Collects and accurately enters demographic, clinical, billing and insurance information from customers or responsible parties to facilitate a seamless patient experience. Schedules patients following established policies and procedures to ensure accuracy. Proactively problem solves access issues that arise when scheduling to meet patient and provider needs that can include adjusting schedules to utilize unused time due to cancellations and to accommodate patient needs. Files, retrieves, or delivers patient information or records using current technology to facilitate timely patient care. Facilitates the flow of patient forms, patient letters, and data per department needs. Knows and understands when to expedite, escalate, and redirect issues and situations to other resources/departments. Observes legal and ethical guidelines to safeguard the confidentiality of patient and proprietary information. Assist with training and cross-training when assigned Attends and participates in department meetings General cleaning/disinfecting of reception areas, work areas and other clinic areas as needed Travel to additional sites when needed Assist other members of the organization with tasks as needed Minimum Qualifications (Knowledge, Skills, and Abilities) Education and Experience High School Diploma or equivalent Strong understanding of health insurance and revenue cycle preferred 1 year of Epic experience preferred Healthcare customer service experience preferred Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, designing forms, and workplace terminology. HIPAA - Knowledge of HIPAA regulations, clinic policy and the importance of maintaining patient confidentiality, including abiding by the minimum necessary access and disclosure. Education and Training - Knowledge of principles and methods for training, teaching and instruction for individuals and groups, and the measurement of training effects. Basic Skills Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making. Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to work independently in high volume, fast-paced, multi-tasking environment. Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. Communication - Communication is essential to this position. Communication will occur between all departments and positions to ensure proper patient service. This position requires the ability to understand written sentences and paragraphs in work-related documents, the ability to talk to others to convey information effectively and the ability to effectively in writing as appropriate for the needs of the audience. Interpersonal skills - including coordination, instructing, negotiation, persuasion, service orientation and social perceptiveness. Time Management skills- Managing one's own time and the time of others. Technical Skills Troubleshooting- Determining causes of operating errors and deciding what to do about it. Must be able to work standard office equipment; computers, fax machines, copiers, printers, telephones, etc. Work Context Communication This position will require communication between all staff and departments. Role Relationships This position plays an integral role supporting all clinic operations. Responsibility for Others This position does not have direct reports. Work Setting Prolonged periods of sitting at a desk and viewing/using a computer Prolonged repetitive movements of hands, fingers, and arms for typing and/or writing during work shift Climate controlled office. Work Attire This position wears scrub pants and polo shirts that are provided. Closed-toe, professional foot ware required. A uniform jacket is provided A name tag is provided and required to be worn during working hours Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. This position requires communication with team members to finalize decisions that could impact the team and/or practice. Role will have periods of fast paced work as well as periods of slower paced work Ability to read and view fine print Ability to reach, stoop, and bend to retrieve files and supplies to complete tasks Must be able to lift, carry or otherwise move and position objects weighing 10-20lbs at times Continuous use of the telephone to verbally speak to insurance companies and patients Must be able to handle high-stress situations with multiple tasks having similar deadlines Prolonged periods of sitting at a desk and viewing/using a computer Prolonged repetitive movements of hands, fingers, and arms for typing and/or writing during work shift Possible exposure to sharp objects and instruments. Possible exposure to communicable diseases, hazardous materials, and pharmacological agents. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
    $30k-34k yearly est. 14d ago
  • Health Unit Coordinator

    Eden Senior Care 4.3company rating

    Medical records clerk job in Green Bay, WI

    Job Description Eden Senior Care, founded in 2016, is a growing Healthcare Management company, focused on managing and operating Skilled Nursing, Rehabilitation and Assisted Living communities in Minnesota & Wisconsin. Our mission with each community is to support their success by providing strong leadership, corporate support, and the resources and tools to realize their goals. Eden promotes and encourages the success of each of its employees and values the individual experience of its guests and their families. Edenbrook of Green Bay is a 5- Star skilled nursing facility located in Green Bay, Wisconsin, as a part of the Eden Senior Care network. We are recruiting positive, happy and reliable Full-time Health Unit Coordinator to join our team! Position: Health Unit Coordinator (HUC) We are looking for a Health Unit Coordinator (HUC) to undertake all secretarial tasks necessary for our medical operations. You'll be the facilitator of meaningful communication between medical staff and the go-to person for the unit's administrative needs. If you are a well-organized and reliable person with clerical experience in a medical setting, you have what it takes to apply for this position. We expect you to be positive and polite with a great deal of efficiency and a sense of commitment to healthcare. The facility's smooth operation is a Health Unit Coordinator's primary goal. You will ensure that information is stored and disseminated correctly between medical staff and to patients. Responsibilities Greet patients and hand out forms Staff scheduling Keep appointment calendar and other schedules Transcribe doctor's orders Maintain medical charts and graph vital signs Issue or locate documents (birth/death certificates, discharge notes etc.) Update databases with patient information Collaborate with medical and non-medical staff Order supplies when needed Undertake other duties as assigned Skills Proven experience as health unit coordinator or similar role Experience using medical records and databases Good knowledge of relevant medical terminology Experience in medical transcription is a plus Outstanding communication and customer service ability Excellent organizational and multi-tasking skills Team player High school diploma Successful completion of a HUC training program is preferred Professional certification is a plus #INDEVGBLEAD
    $29k-37k yearly est. 13d ago
  • Unit Clerk

    State of Wisconsin

    Medical records clerk job in Oshkosh, WI

    * Serving as the administrative assistant for the unit. * Overseeing and completing complex, fast-paced administrative functions on the inpatient unit. * Fielding incoming communications to the unit including phone, email and fax inquiries while upholding HIPAA requirements. * Inputting demographic and medical information into the online medical record system. * Serving as the receptionist for outside customers. * Extracting clinical information from online records and disseminating to attorneys and evaluators in accordance with legal orders. * Completing all internal patient monetary functions. * Ordering and ensuring adequate stock of all medical supplies needed by patients. * Entering, prioritizing and tracking work orders to maintain a safe environment for staff and patients. * Attending team and patient meetings and documenting and distributing minutes as assigned. Providing support to multidisciplinary unit staff. Salary Information The starting pay is $22.31 per hour, plus excellent benefits. A 12-month probationary period is required. Pay for current or former state employees will be set based on the rules that apply to compensation for the applicable transaction. This position is classified as an Operations Program Associate and is in pay schedule and range 02/11. Job Details All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled. All appointees will be required to receive a TB test, which will be administered by the facility or medical personnel directed by the facility prior to their start date. DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire. DHS is not an E-Verify employer nor a STEM-OPT eligible employer. Qualifications Minimally qualified applicants will have all of the following: * Experience using Microsoft Office Suite (e.g., Word, Excel, etc.) and Outlook for office support tasks such as documentation, email correspondence, data entry, etc. * Experience performing customer service duties in-person, on the phone or over the computer (e.g., responding to inquiries and questions, resolving customer complaints/conflict, etc.). * Experience using office equipment (e.g., telephones, scanners, fax machines, etc.). * Ability to type 45 net words per minute (a typing test will be required). Well-qualified applicants will also have one or more of the following: * Experience working as part of a multi-disciplinary team in a behavioral health environment. * Experience working with confidential information or HIPAA laws. * Experience navigating electronic health record (EHR) systems and digital document management platforms. Your letter of qualifications is limited to 1 page. For a guide on developing your resume and letter of qualifications and what should be included in these materials, click here. How To Apply Applying is easy! Click "Apply for Job" to start your application process. Sign into your account or create an account before applying for the job. Follow the steps outlined in the application process to submit your application. Helpful Information: * Once your application is submitted, no changes are allowed. Click "Save" to allow changes to your application as needed before submitting by the deadline. * You may want to save a copy of the job posting for referencing after the deadline. * Submitted materials will be evaluated by a panel of job experts according to the qualifications above. * Please monitor your email for communications related to this position. * Current or former permanent, classified, state employees must complete the online application process to be considered. * If viewing through an external site, please apply directly at Wisc.Jobs. * For technical assistance and general information, please see Frequently Asked Questions. For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact Allyvia Vang in Human Resources at *******************************. DHS is an Equal Opportunity and Affirmative Action employer. Veterans are encouraged to apply. For complete information on Veterans' hiring programs with the WI Department of Veteran's Affairs, click here. Deadline to Apply The deadline to apply is 1/2/2026 at 11:59 pm. Applicants are strongly encouraged to allow ample time to finalize their applications keeping in mind that technical assistance is only available Monday through Friday 7:45 am - 4:30 pm. Late or incomplete applications will not be accepted.
    $22.3 hourly 26d ago
  • Unit Clerk

    Health Advocates Network 4.5company rating

    Medical records clerk job in Plymouth, WI

    Health Advocates Network is currently seeking a **Unit Clerk** to work at a Facility in **Plymouth, Wisconsin.** This is a _registry_ position with our company. **Pay Rate:** $23 / hour *W2 **Shift Details:** + Class: MPAA Shift: 1 Start: 08:00:00 End: 16:30:00 **Minimum** **Qualifications:** + At least one year (12 months) of experience as a **Unit Clerk** + A valid and current BLS card (American Heart Association) or Red Cross + Must have medical knowledge/background + Must have up to date credentials in the state of **Wisconsin** + Must have positive customer relationship + Must have strong phone and computer skills + Needs to be comfortable working with Excel, Access, and an EMR spreadsheet/programs. + Highly motivated individual with strong organizational, computer and inter-personal skills + Proficiency in the English language is necessary for communication with other staff and patients. MPAA must be able to communicate effectively in oral and written English. **Job Responsibilities (not limited to):** + Scanning paperwork and chart reviews. + Answer phone calls + Triage calls + Schedule patients + Work closely with Charge Nurse directing daily operations If interested, please apply through this job post. You may send a copy of your most recent resume. If you have any questions, please feel free to call at **800-928-5561** and ask to speak with **Destiny** Monday-Friday (08:30 AM - 05:00 PM PST). \#ZipRecruit Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability
    $23 hourly 44d ago
  • Medical Receptionist

    Seek Careers Staffing

    Medical records clerk job in Oshkosh, WI

    Job Description Medical Receptionist Are you a people person with a passion for healthcare? Our Oshkosh client is a busy, patient-centered medical practice seeking a professional and compassionate Medical Receptionist to be the face of their office. As the first point of contact for their patients, you will play a crucial role in ensuring a smooth, welcoming, and efficient experience for everyone who walks through their doors. Position -Medical Receptionist Job Location -Oshkosh, WI Starting Date -ASAP Employment Term -Temp to hire Employment Type -Full time Work Hours (Shift) - 1st shift Starting Pay -$15 to $18/hr Benefits -Medical, Vision, Dental, 401(K), Paid Vacation, Paid Holidays, Referral Bonus Required Education -High School Diploma/GED Required Experience -At least 2 years of experience Responsibilities Patient Welcome: Greet patients warmly upon arrival and manage the check-in/check-out process. Scheduling: Coordinate and manage appointments using our Electronic Health Record (EHR) system. Communication: Handle multi-line phone systems, direct calls, and respond to patient inquiries with professionalism. Administrative Support: Maintain digital and physical patient files, ensuring all HIPAA privacy regulations are strictly followed. Office Flow: Work closely with clinical staff (Nurses and Doctors) to ensure patient flow remains on schedule. Qualifications Experience: Previous experience in a medical office or customer service role is preferred Skills: Proficiency with computers and the ability to learn new software quickly. Familiarity with medical terminology is a plus. Attributes: A calm demeanor under pressure, excellent multitasking skills, and a genuine desire to help people. Professionalism: Punctuality, reliability, and a polished appearance. Please send your resume to Oshkosh@seekcareers.com. Call/text 920-232-7322 or apply online at www.seekcareers.com. Keywords: customer service, office assistant, receptionist, medical office About SEEK Careers/Staffing You are a person with unique skills, experience and education. When you want to be heard and when you want to be matched with great career opportunities that are right for you, you can count on SEEK Careers/Staffing, Inc. Since 1971, our professional staffing consultants have been Servicing Your Success . You'll find that the process is thorough and that your experience is personalized. SEEK Careers/Staffing is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law. ASK ABOUT OUR $100 SIGN-ON/REFERRAL BONUS PROGRAM!
    $15-18 hourly 1d ago
  • REGISTRATION SPECIALIST, HFMH - ADMITTING

    Froedtert Memorial Lutheran Hospital 4.6company rating

    Medical records clerk job in Manitowoc, WI

    Discover. Achieve. Succeed. #BeHere This job is ON - SITE. FTE: 0.600000 Standard Hours: 24.00 Shift: Shift 4 Shift Details: Three 8hr day shifts per week(07-1500) Holidays: variable Weekends: none Job Summary: Establishes accounts with accurate demographic and financial information to produce a clean claim to the third party payor. Ensures that all compliance forms are appropriately completed and documented on the patient's account. Efficiently coordinates registrations of all patients. Front line staff is the first impression for the Hospital so excellent customer skills are required of the staff member. Other duties as assigned. EXPERIENCE DESCRIPTION: A minimum of 1 year of office experience is preferred. Knowledge of medical terminology and previous experience with a data entry system as normally acquired through one-year experience in a health care environment is preferred. A minimum of 1 year of customer service experience is preferred. EDUCATION DESCRIPTION: High School diploma or equivalent is required. SPECIAL SKILLS DESCRIPTION: Accurate data entry skills are critical. Interpersonal skills and excellent customer service skills are necessary to appropriately interact with patients and/or family members in all situations. Perks & Benefits at Froedtert Health Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following: * Paid time off * Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities * Academic Partnership with the Medical College of Wisconsin * Referral bonuses * Retirement plan - 403b * Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics * Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation. We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at ************. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at ************. We will attempt to fulfill all reasonable accommodation requests.
    $29k-33k yearly est. 36d ago
  • Patient Services Representative

    Primary Care Associates of Appleton 3.7company rating

    Medical records clerk job in Appleton, WI

    Full-time Description DEPARTMENT: Patient Services Department REPORTS TO: Patient Services Team Leader HOURS: 40 hours per week/benefit eligible. Variable hours between : 7:30 AM to 5:30 PM Saturday: Every 10th Saturday SCHEDULER Position Summary: Responsible for scheduling/confirming of appointment, registration of patients, and maintenance of the scheduling template. DUTIES AND RESPONSIBILITIES: Schedules patient appointments Confirms appointments for physician schedules Sends the patient forms required for appointments Responsible for template maintenance as assigned Performs registration functions on occasion in a courteous, accurate and well-organized manner. This will include new patient registration and review of demographic information with patient when each appointment is made to ensure accuracy. Make additions and deletions to information as appropriate. Follow through with any system notes from the business office regarding collection of payment Knowledge of use and care of departmental machines necessary to perform job duties, including printer, computer, and copy machine and fax. Courteously answers the telephone, identifies self and takes accurate telephone messages or directs calls to appropriate extension Properly turn telephones over to switchboard when away from desk Other duties as may be assigned. REGISTRAR Position Summary: Greets patients and visitors as they enter the clinic. Responsible for completing needed registration paperwork or verifying registration information. Collects co-pays and other payments as required. Verify, add insurance information as necessary. DUTIES AND RESPONSIBILITIES: Promptly greets patients and visitors Performs registration functions in a timely, courteous, accurate and well-organized manner. This will include new patient registration and review of information with patient upon registration to ensure accuracy. Make additions and deletions to information as appropriate. Verifies insurance coverage and enters information into EPIC. Follows through with any notes from the business office regarding collection (collect payment, refer to account specialist). Collect co-pays as appropriate. Take patient payments Attempts to collect outstanding account balances at the time of appointment, when applicable. Print route slips to appropriate printer. Balances cash drawer with EPIC and credit card batch daily. Knowledge of use and care of departmental machines necessary to perform job duties, including printer, computer, and copy machine, and fax. Courteously answers the telephone, identifies self and takes accurate telephone messages or directs calls to appropriate extension. Properly turn telephones over to the answering service at close of business hours. Process credit card payments. Properly forward phone to appropriate extension when away from desk. Other duties as may be assigned. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. Requirements QUALIFICATIONS: High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience. Other skills required: Knowledge of use and care of departmental machines necessary to perform job duties, including printer, computer, and copy machine and fax. Positive and effective communication skills. Ability to work well with others including all customers of Primary Care Associates. Ability to work under pressure in a fast paced environment. Ability to use clinic telephone system effectively. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Occasionally required to stand or walk. Frequently required to sit, bend, stoop, talk or hear. Continually required to utilize hand and finger dexterity. While performing the duties of this job, the noise level in the work environment is usually moderate. The employee must occasionally lift and/or move up to 250 pounds. Specific vision abilities required by this job include: close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus. Specialized equipment, machines, or vehicles used: fax, print, copy, scan, etc. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $30k-34k yearly est. 21d ago
  • File Management Specialist

    U.S. Bank 4.6company rating

    Medical records clerk job in Oshkosh, WI

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. **Job Description** Coordinates the preparation of loan/lease packages in compliance with policies and procedures, regulatory guidelines and investor standards by gathering and reviewing necessary documents and information within designated time frames. Communicates with staff, customers/clients, realtors, brokers, counsel, title companies, etc. to respond to inquiries, resolve problems and obtain additional documents needed to complete the file. Ensures compliance with internal policies, regulatory and investor requirements and customer service standards. May coordinate the closing and funding of assigned loan packages; calculating final closing costs and disbursing funds. Basic Qualifications - High school diploma or equivalent - Typically two to four years of relevant experience Preferred Skills/Experience - Basic knowledge of legal documents used to support applicable loan/lease processing - Ability to identify and resolve/escalate complex problems with minimal guidance - Ability to apply critical thinking for all elements of loan documentation construction - Ability to master the bank's documentation software Basic knowledge of closing policies and procedures, funding policies, underwriting requirements, governmental and agency requirements, terminology and automated processing systems - Basic knowledge of applicable credit policies and approval processes for assigned product(s) - Ability to work effectively and accurately in a fast paced, high production, professional environment - Strong organizational skills - Effective verbal and written communication skills If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (****************************************************************************** . **Benefits:** Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): + Healthcare (medical, dental, vision) + Basic term and optional term life insurance + Short-term and long-term disability + Pregnancy disability and parental leave + 401(k) and employer-funded retirement plan + Paid vacation (from two to five weeks depending on salary grade and tenure) + Up to 11 paid holiday opportunities + Adoption assistance + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. **E-Verify** U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (********************************************************************** . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $22.50 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. **Posting may be closed earlier due to high volume of applicants.**
    $20-22.5 hourly 54d ago
  • RECORD RELEASE CLERK

    Prevea Health 4.1company rating

    Medical records clerk job in Green Bay, WI

    This position is full-time, 40-hours per week. Full-time benefit eligible. Record Release Clerk Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care. Job Summary The primary purpose of this position is to be responsible for recording all incoming and outgoing medical record requests, obtaining appropriate record release authorizations, reproducing legally requested medical information, and forwarding the medical information to the requesting parties. In addition this position requires assisting and supporting the record release supervisor with monitoring reports, performing audits, and other duties upon request. This position handles all of the above for all of the Prevea locations. -Receives incoming requests, including opening mail and answering telephone inquiries. -Date stamp all requests and highlight any pertinent information. -Validate requests and authorizations for release of medical information according to established policies and procedures. -Enters requests into record release program and documents pertinent information. -Performs quality checks on all work to assure the accuracy of the request and correct invoicing if applicable. -Provides excellent customer service by being helpful and respectful at all times and by being proactive to any concerns. -Works with confidential information in a conscientious manner while releasing medical information efficiently and correctly. -Requests patient paper charts, when necessary, to complete the release of information and copy medical records accurately according to the request. -Weighs individual parcels on postage meter for correct amount of postage, when applicable, and mails out requests. -Fax information when necessary. -Assists record release supervisor with audits -Assists record release supervisor with monitoring reports -Assists record release supervisor with other duties as needed and assigned. -Maintains patient confidentiality and standards of ethics with all health record information. -Demonstrates excellent oral and written communication skills. -Demonstrates the ability to interact with a variety of customers using professionalism and tact at all times. -Maintains all office equipment, with assistance from the help desk or supplier, to be in excellent working condition. -Ability to collect credit card payments, if necessary. -Carries out job duties in accordance with policies and procedures of Prevea Health, HIPAA, State and Federal regulations. -Works independently within the scope of their position. -Maintains an orderly work area insuring that all records and paper work are secured prior to leaving the area. -Maintains a professional, clean personal appearance and observes the department's dress code. -Willingly accepts assignments and is available to take on additional duties as needed. -Demonstrates punctuality, effective time management, and maintains a high standard of attendance. -Audits, billing, accept payments, file requests for paper work Education Qualifications * High School Diploma and/or GED or equivalent. Required * Training and continuing education with regard to Wisconsin statutes dealing with the confidentiality of medical information and the release of medical documents. Required * HIPAA training. Required Experience Qualifications * Prior experience in a medical office or medical record department Required Skills and Abilities * Computer experience * Excellent organizational skills a must * Must type 35 wpm * Must be able to multitask * Must be able to learn new equipment and processes * Must be able to use fax machine, copier and multi-line telephone * Must have proven customer service satisfaction skills * Must be a team player Physical Demands * Sit - Constantly * Stand - Occasionally * Walk - Occasionally * Climb (Stairs/Ladders) - Rarely * Bend (Neck) - Constantly * Gross Manipulation (Hands/Arms) - Occasionally * Squat - Rarely * Twist/Turn (Neck) - Frequently * Twist/Turn(Waist) - Occasionally * Lift/Carry 0-10 lbs. - Frequently * Lift/Carry 11-25 lbs. - Occasionally * Lift/Carry 26-35 lbs. - Rarely * Reach (Above shoulder level) - Rarely * Reach (Below shoulder level) - Constantly * Simple Grasping (Hands/Arms) - Constantly * Fine Manipulation (Hands/Arms) - Constantly * Gross Manipulation (Hands/Arms) - Constantly Working Conditions * Noise - Occasionally Travel Requirements * 5% Hearing Requirements * Hears Whispers < 3 feet - Constantly * Hears Whispers 3-8 feet - Constantly Vision Requirements * Color Discrimination - Constantly * Near Vision (Correctable to Jaeger 2 or 20/30 binocular) - Constantly * Distance Vision (Correctable to Snellen chart 20/30 binocular) - Constantly Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit ********************
    $28k-34k yearly est. 14d ago
  • Patient Access Registrar

    Thedacare 4.4company rating

    Medical records clerk job in Shawano, WI

    Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits, with a whole-person approach to wellness - * Lifestyle Engagement * e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support * Access & Affordability * e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : The Patient Access Registrar performs admitting duties for patients admitted for services at ThedaCare. Meets the mission and goals of ThedaCare and regulatory compliance requirements. Works within the policies and processes as they are being performed across ThedaCare. Job Description: SCHEDULE: * Shift: PMs only KEY ACCOUNTABILITIES: * Assigns accurate MRNs, completes medical necessity/compliance checks, provides proper patient instructions, collects insurance information, receives and processes physician orders, and utilizes overlay tools while providing excellent customer service as measured by Press Ganey. * Operates the telephone switchboard to relay incoming, outgoing, and interoffice calls as applicable. Adheres to ThedaCare policies and provides excellent customer service in interactions with the appropriate level of compassion. Is accountable for point-of-service goals as assigned. * Utilizes quality auditing and reporting systems to ensure accounts are accurate and complete. Conducts audits of accounts and ensures forms are complete, accurate, and timely to meet audit standards. * Performs pre-registration of patient accounts prior to patient visits including inbound and outbound calling to obtain demographic, insurance, and other patient information including patient financial liabilities and collecting point-of-service collections, past due balances, and bad debt. Provides information to the patient/representative or may create and process payment plan options. * Explains general consent for treatment forms to the patient/guarantor/legal guardian, and obtains necessary signatures. Explains and distributes patient education documents. * Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code. Enters benefit data to support point-of service collections and billing processes to assist with a clean claim rate. * Screens medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare. Distributes and documents other forms and pamphlets. * Performs other duties as assigned including answering the phones at other facilities. QUALIFICATIONS: * High School diploma or GED preferred * Must be 18 years of age PHYSICAL DEMANDS: * Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of fifty (50) pounds without assistance * Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties WORK ENVIRONMENT: * Climate controlled office setting with daily movement throughout the facility * Interaction with department members and other healthcare providers Position requires compliance with department specific competencies. Scheduled Weekly Hours: 4 Scheduled FTE: 0.1 Location: ThedaCare Medical Center - Shawano - Shawano,Wisconsin Overtime Exempt: No
    $29k-35k yearly est. 40d ago
  • Specialist, Community Engagement Medicare (must reside in Wisconsin)

    Molina Healthcare 4.4company rating

    Medical records clerk job in Appleton, WI

    ****Candidate must reside in Wisconsin. Remote with field travel required in assigned territory. **** Responsible for increasing membership through direct sales and marketing of Molina Medicare products to dual eligible, Medicare-Medicaid recipients within approved market areas to achieve stated revenue, profitability, and retention goals, while following ethical sales practices and adhering to established policies and procedures. Works collaboratively with key departments across the enterprise to improve product and brand awareness. Utilizes market research and analysis as well as current products and services to increase customer and community engagement. **KNOWLEDGE/SKILLS/ABILITIES** + Demonstrate ability in business-to-business (B2B) sales and relationship building + Develop sales strategies to procure referrals and other self-generated leads to meet sales and event targets through active participation in community events and targeted community outreach to group associations, community centers, senior centers, senior residences, and other potential marketing sites. + Generate leads from referrals and local-tactical research and prospecting. + Schedule individual meetings and group presentations from assigned/self-generated leads. + Achieve/Exceed monthly enrollment or presentation/event targets. + Conduct presentations/events with potential customers, caregivers and/or decision makers on behalf of the beneficiary. Customize sales presentations and develop sales skills to increase effectiveness in establishing rapport, assessing individual needs, and communicating product features and differences. + Enroll eligible individuals in Molina Medicare products accurately and thoroughly complete and submit required enrollment documentation, consistent with Medicare requirements and enrollment guidelines. Assist the prospect in completion of the enrollment application. Forward completed applications to appropriate administrative contact within 48 hours of sale. + Ensure Medicare beneficiaries accurately understand the product choices available to them, the enrollment process (eligibility requirements, Medicare review/approval of their enrollment application, timing of ID card receipt, etc.) and the service contacts and process. + Track all marketing and sales activities, as well as update and maintain sales prospects, leads, and events daily, weekly, and monthly results in SalesForce.com or other tracking systems. + Work closely with local health plan leadership and department, as well as Regional Sales Directors to identify and educate potential members, participate in provider + promotional activities, and cultivate community partnerships + Bachelor's Degree or equivalent work experience High School Diploma/GED/AA Degree **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES:** 2+ years Medicare, Medicaid, managed care or other health/insurance related sales experience To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. \#PJCorp \#HTF Pay Range: $41,264 - $80,464.96 / ANNUAL *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
    $41.3k-80.5k yearly 60d+ ago
  • Patient Service Representative - Medical Group Oshkosh Vision

    Aurora Health Care 4.7company rating

    Medical records clerk job in Oshkosh, WI

    Department: 09122 AMG Westhaven - Front End Staff Status: Full time Benefits Eligible: Yes Hours Per Week: 36 Schedule Details/Additional Information: Monday- 7:10a-5:00p Tuesday- 7:15a-5:00p Wednesdays Off Thursday 7:15a-5:00p Friday 7:15a-4:00p Pay Range $19.45 - $29.20 Major Responsibilities: Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization's accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety. Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Knows insurance basics and recognizes commercial and government plans. Understands which plans AAH contracts with and when a statement of financial responsibility is needed. Understands and discusses financial information and obligations with patients. Knows how and when to refer patients to Financial Advocates. Has knowledge of which rules, forms and questions must be enforced to make sure AAH remains compliant with government agencies and regulations. Examples are: HIPAA, Emergency Medical Treatment and Active Labor Act (EMTALA), Consent for Treatment, Patient Rights and Responsibilities, Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Notice of Privacy Practices, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN). Obtains patient or guarantor signatures as required. May schedule patient appointments, including virtual and procedural; may also coordinate cancellations, reschedules, wait list requests, and recall requests. May provide accurate, detailed information regarding test preparations, patient arrival time, medication/food/beverage consumption guidelines, check-in procedures, directions to facility, etc. May perform visit closure, including checking out patients after their visit, scheduling follow-up appointment(s), and providing patients with the after-visit summary. May educate and support patients with the patient portal/app. Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service. Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Maintains excellent public relations with patients, families, and clinical staff as well as demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information. Proactively communicates issues involving customer service and process improvement opportunities to management.Offers various assistance to patients to include: arranging transportation needs, providing directions, locating a wheelchair, coordinating interpreter services, etc. May be responsible for e-scanning documents to Health Information Management (HIM), addressing incoming/outgoing fax, addressing inbasket messages via the electronic health record, and following direction from the clinical team for emergent needs. Monitors and works assigned electronic health record work queues, following the department's approved process. May assist department leadership with orientation and training. Licensure, Registration, and/or Certification Required: None Required. Education Required: High School Diploma or GED. Experience Required: None Required. Knowledge, Skills & Abilities Required: Demonstrate the Advocate Health purpose, values and behaviors. Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work. Must be able to manage high-volume workloads with many interruptions in a fast-paced environment without direct supervision. May be cross-trained across various specialties and provide staffing support as needed. Strong attention to detail and accuracy. Excellent customer service skills in a variety of situations. Must have excellent service recovery skills. Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns. Excellent communication (written & verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor. Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan. Interact with physicians and their staff to resolve issues related to the patient care. Collect and manage payments including cash payments, if applicable, and follow security related to cash handling. Strong understanding and comfort level with computer systems and proficient typing skills. Demonstrated technical proficiency including experience with electronic email, Microsoft Office, internet browser and phone technology. Ability to handle sensitive and confidential information according to internal policies. Excellent organizational skills. Demonstrated ability to effectively act as a resource to other teammates. Physical Requirements and Working Conditions: This position may require travel, therefore, will be exposed to weather and road conditions. Operates all equipment necessary to perform the job. Exposed to a normal office environment with significant patient and public contact. May be exposed to ill or contagious patients. Must be able to transition from sitting to standing frequently. Must be able to stand and sit for extended periods of time and be physically mobile throughout the workday. Frequently lifts to 10 lbs. and occasionally lifts 20 lbs. or more. This occurs when moving equipment and supplies and when transporting patients and/or charts. Must be able to push/pull up to 50 lbs. with assistance. Sensory requirements include vision, hearing and touch. Must also be able to speak clearly. Must be able to use hands with fine motor skills for keyboard data entry. DISCLAIMER All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
    $19.5-29.2 hourly Auto-Apply 3d ago
  • Unit Clerk

    Health Advocates Network 4.5company rating

    Medical records clerk job in Oshkosh, WI

    Health Advocates Network is currently seeking a **Unit Clerk** to work at a Facility in **Oshkosh, Wisconsin.** This is a _registry_ position with our company. **Pay Rate:** $23 / hour *W2 **Shift Details:** + Class: MPAA Shift: 1 Start: 07:45:00 End: 16:30:00 **Minimum** **Qualifications:** + At least one year (12 months) of experience as a **Unit Clerk** + A valid and current BLS card (American Heart Association) or Red Cross + Must have medical knowledge/background + Must have up to date credentials in the state of **Wisconsin** + Must have positive customer relationship + Must have strong phone and computer skills + Needs to be comfortable working with Excel, Access, and an EMR spreadsheet/programs. + Highly motivated individual with strong organizational, computer and inter-personal skills + Proficiency in the English language is necessary for communication with other staff and patients. MPAA must be able to communicate effectively in oral and written English. **Job Responsibilities (not limited to):** + Scanning paperwork and chart reviews. + Answer phone calls + Triage calls + Schedule patients + Work closely with Charge Nurse directing daily operations If interested, please apply through this job post. You may send a copy of your most recent resume. If you have any questions, please feel free to call at **800-928-5561** and ask to speak with **Destiny** Monday-Friday (08:30 AM - 05:00 PM PST). \#ZipRecruit Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability
    $23 hourly 51d ago
  • Patient Access Registrar

    Thedacare 4.4company rating

    Medical records clerk job in Shawano, WI

    Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits, with a whole-person approach to wellness - * Lifestyle Engagement * e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support * Access & Affordability * e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : The Patient Access Registrar performs admitting duties for patients admitted for services at ThedaCare. Meets the mission and goals of ThedaCare and regulatory compliance requirements. Works within the policies and processes as they are being performed across ThedaCare. Job Description: SCHEDULE: * Shift: Days - varies between 6am-5pm * Every 3rd Weekend KEY ACCOUNTABILITIES: * Assigns accurate MRNs, completes medical necessity/compliance checks, provides proper patient instructions, collects insurance information, receives and processes physician orders, and utilizes overlay tools while providing excellent customer service as measured by Press Ganey. * Operates the telephone switchboard to relay incoming, outgoing, and interoffice calls as applicable. Adheres to ThedaCare policies and provides excellent customer service in interactions with the appropriate level of compassion. Is accountable for point-of-service goals as assigned. * Utilizes quality auditing and reporting systems to ensure accounts are accurate and complete. Conducts audits of accounts and ensures forms are complete, accurate, and timely to meet audit standards. * Performs pre-registration of patient accounts prior to patient visits including inbound and outbound calling to obtain demographic, insurance, and other patient information including patient financial liabilities and collecting point-of-service collections, past due balances, and bad debt. Provides information to the patient/representative or may create and process payment plan options. * Explains general consent for treatment forms to the patient/guarantor/legal guardian, and obtains necessary signatures. Explains and distributes patient education documents. * Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code. Enters benefit data to support point-of service collections and billing processes to assist with a clean claim rate. * Screens medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare. Distributes and documents other forms and pamphlets. * Performs other duties as assigned including answering the phones at other facilities. QUALIFICATIONS: * High School diploma or GED preferred * Must be 18 years of age PHYSICAL DEMANDS: * Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of fifty (50) pounds without assistance * Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties WORK ENVIRONMENT: * Climate controlled office setting with daily movement throughout the facility * Interaction with department members and other healthcare providers Position requires compliance with department specific competencies. Scheduled Weekly Hours: 28 Scheduled FTE: 0.7 Location: ThedaCare Medical Center - Shawano - Shawano,Wisconsin Overtime Exempt: No
    $29k-35k yearly est. 60d+ ago
  • Specialist, Community Engagement Medicare (must reside in Wisconsin)

    Molina Healthcare Inc. 4.4company rating

    Medical records clerk job in Green Bay, WI

    Candidate must reside in Wisconsin. Remote with field travel required in assigned territory. Responsible for increasing membership through direct sales and marketing of Molina Medicare products to dual eligible, Medicare-Medicaid recipients within approved market areas to achieve stated revenue, profitability, and retention goals, while following ethical sales practices and adhering to established policies and procedures. Works collaboratively with key departments across the enterprise to improve product and brand awareness. Utilizes market research and analysis as well as current products and services to increase customer and community engagement. KNOWLEDGE/SKILLS/ABILITIES * Demonstrate ability in business-to-business (B2B) sales and relationship building * Develop sales strategies to procure referrals and other self-generated leads to meet sales and event targets through active participation in community events and targeted community outreach to group associations, community centers, senior centers, senior residences, and other potential marketing sites. * Generate leads from referrals and local-tactical research and prospecting. * Schedule individual meetings and group presentations from assigned/self-generated leads. * Achieve/Exceed monthly enrollment or presentation/event targets. * Conduct presentations/events with potential customers, caregivers and/or decision makers on behalf of the beneficiary. Customize sales presentations and develop sales skills to increase effectiveness in establishing rapport, assessing individual needs, and communicating product features and differences. * Enroll eligible individuals in Molina Medicare products accurately and thoroughly complete and submit required enrollment documentation, consistent with Medicare requirements and enrollment guidelines. Assist the prospect in completion of the enrollment application. Forward completed applications to appropriate administrative contact within 48 hours of sale. * Ensure Medicare beneficiaries accurately understand the product choices available to them, the enrollment process (eligibility requirements, Medicare review/approval of their enrollment application, timing of ID card receipt, etc.) and the service contacts and process. * Track all marketing and sales activities, as well as update and maintain sales prospects, leads, and events daily, weekly, and monthly results in SalesForce.com or other tracking systems. * Work closely with local health plan leadership and department, as well as Regional Sales Directors to identify and educate potential members, participate in provider * promotional activities, and cultivate community partnerships * Bachelor's Degree or equivalent work experience High School Diploma/GED/AA Degree REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES: 2+ years Medicare, Medicaid, managed care or other health/insurance related sales experience To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. #PJCorp #HTF Pay Range: $41,264 - $80,464.96 / ANNUAL * Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. About Us Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
    $41.3k-80.5k yearly 40d ago

Learn more about medical records clerk jobs

How much does a medical records clerk earn in Bellevue, WI?

The average medical records clerk in Bellevue, WI earns between $29,000 and $46,000 annually. This compares to the national average medical records clerk range of $25,000 to $40,000.

Average medical records clerk salary in Bellevue, WI

$36,000
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