Medical records clerk jobs in Gallup, NM - 425 jobs

Job DescriptionDescription: Job Title Medical Records Clerk Department Medical Records Reports to Contact Center Director Status Full Time/Non-Exempt The Medical Records File Room Clerk position is a service-oriented position requiring a detail-oriented person with a professional and positive attitude. Their primary responsibilities include managing and processing various patient-related activities. Such activities include but are not limited to electronic documents that arrive at the fax lines, processing scheduled online exams, radiology films, CDs, and reports. The Clerk will also be responsible for accepting incoming phone calls on various phone lines. The Clerk will work in a corroborative, team environment by establishing strong working relationships with internal SMIL departments and external customers. The Clerk will consistently demonstrate exemplary performance in-line with SMIL's Performance Standards in Attendance, Quality, Productivity, Customer Service, Teamwork, Job Knowledge, Communication, Problem Solving, Initiative & Energy as well as adherence to Workplace Guidelines. Essential Duties and Responsibilities Demonstrates a commitment to “World Class Customer Service” and promotes a positive work environment. Adheres to the SMIL Attaching Protocol by responding to Inbound Faxed Documents (orders, clinical notes, authorizations, etc.) via fax line ************, ************, and ************ as well as any other documents put into the Inbox of RIS; utilizing RIS Document Worklist. Use appropriate patient search criteria when attempting to locate patient records to attach documents. Attach and split multiple-page and multiple-patient document faxes. Process all orders received electronically via Synapse RIS. Adheres to STAT Request Protocol Provides the initial contact with patients based on the orders received from referring physicians. Ensures that orders are contacted within 24-48 hours and follow up as needed. Completes data entry for all online scheduling completed through SMIL's Appointment Avenue tool. Minimal scheduling and order entering within both Fuji Synapse RIS and the Appointment Avenue online Scheduling tool. Responsible for setting up transportation services for patients' future appointments, as needed. Identifies and reports to the Department Supervisor and/or Contact Center Coordinators issues regarding Document Management and individual status activity. Process Outside Read Imaging Process Outside Film from other Imaging Companies Answering large volume of phone calls to the CFR for record requests from patients, referring physicians and internal staff. Prepare and process requests for medical records. Review medical records for completeness, assemble records into standard order and file records in designated areas according to request. Assemble, sign out, and deliver medical records requested by patients, referring physicians and other internal departments. Operate computer to enter and retrieve data. Assist other workers with all Medical Record tasks. Scan materials or copy records to maintain patient files. Select and package files for movement, transfer, and permanent storage. Transfer outside films/cd's and reports accurately into SMIL's PACS/RIS systems. Specific Job Knowledge, Skill, and Ability Recognizes and performs job duties with a high degree of Accuracy. Skilled in organizing, filing, and retrieving records (electronic and paper formats). Effective use of reporting to keep management informed Applies sound analytical thinking Cooperates effectively, always willing to provide back-up and support. Capable of sustaining a high level of concentration and focus. Strong Communication - to convey ideas in writing, verbally, over the phone, and in person. Ability to compose memorandums, e-mails, and letters using appropriate English and grammar Demonstrates “World Class Customer Service”. Adheres to HIPAA Guidelines. Maintains confidentiality. Demonstrates a pleasant disposition, positive attitude, and possess the ability to maintain a cordial and professional approach during periods of stress. Fosters team-based results. Anticipates and adapts to change (e.g. policy changes, operational procedures, insurance changes, protocol changes) in a positive manner. Lead by example. Demonstrates ability to handle multiple tasks with short timelines, prioritize and organize work in a timely and accurate manner. Knowledge of the Fuji Synapse RIS. Dependable and Flexible. Proficient knowledge and operation of Email, Instant Messaging, Internet & Intranet. Skilled in operating standard office equipment to include Scanner, Copier and Fax. Ability to accurately type 35 to 40 WPM. Approaches teammates in a tactful manner. Writes clearly and able to read and interpret written information. Contributes and supports to building a positive team spirit. Supports teammate efforts to succeed. Asks for and offers help when needed. Treats people with respect and consideration regardless of their status or position. Follows policies and procedures. Demonstrate accuracy, thoroughness and follows instructions. Uses equipment and materials properly and responsibly. Adheres to assigned work hours and scheduled breaks, consistently at work and on time. Among the many benefits of a career with Southwest Medical Imaging, are the following: Medical, Dental & Vision Coverage Health Savings Accounts (HSA-available if enrolled in a high deductible plan) Flexible Spending Accounts (FSA) Dependent Care Reimbursement Accounts (DCRA) Employee Assistance Program (EAP available if enrolled in Health plan) 401(k) retirement plan Paid Time Off (PTO) Company Paid Basic Life & AD&D Insurance Voluntary Life Insurance Voluntary Short Disability Company Paid Long-Term Disability Pet Discount Program 6 paid Company Holidays Floating Holiday, Jury Duty & Bereavement Leave Tuition Reimbursement Competitive Salary Leadership Mentoring Opportunities Requirements: Education and Experience High School Diploma or Equivalent. Radiology/Medical Industry related Certification is a plus but not required. Physical Requirements While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk and hear. The employee is frequently required to sit and occasionally required to stand and walk. The employee may occasionally lift or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, ability to adjust focus.

As a Federally Qualified Health Center, 501c3, our mission is to provide affordable, accessible, quality health care to the people of Northern New Mexico. We strive to improve the quality of life by bringing primary health care and basic health education to the people of Northern New Mexico through a system of clinics and cooperative programs. El Centro offers vital health services in a caring and supportive environment. El Centro Family Health is seeking a Part-Time 50% Medical Records Clerk dedicated to serving the needs of our community. An ideal candidate should possess the following qualities: * Strong interpersonal communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. * Attention to detail. * Willing to travel to outlying clinics as needed. * Excellent communication skills. * Knowledge and fluent skills of Microsoft Office Excel and Word applications, internet explorer usage, and Outlook. Responsibilities The Medical Records Clerk is responsible for scanning, pulling, and auditing patient charts, referral tracking, managing the incoming fax server; verifying insurance coverage and printing encounters for scheduled appointments for next day. Participates in the creation and management of patient records and files using eCW as the Electronic Health Record System. The Medical Records Clerk is responsible for projecting a positive first impression of the organization by communicating effectively with coworkers and the public, and greeting patients and other visitors, determining their needs, and directing them accordingly to the appropriate party with complete confidentiality. MINIMUM REQUIREMENTS: Education: High School Diploma or GED equivalent. Experience: Minimum of two (2) years' experience, with at least one (1) year in a related field. Other Requirements: 1) TST Test 2) 90 day and annual competencies PREFERRED REQUIREMENTS: EDUCATION: AA Degree or equivalent academic study. EXPERIENCE: Minimum of one year's experience in medical records working in a hospital or clinic setting. Bilingual, Spanish/English. Experience with medical terminology and health insurance claims, Medicaid, and Medicare. Benefits * 401 k Retirement * 7 Paid Holidays * Medical, Dental, Vision Insurance * 100% Employer Paid Basic Life Insurance * Employee Voluntary Supplemental Benefits * Employee Assistance Program * Flexible Spending Account (FSA)

Job Description La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures. Non-Exempt $14.96 Job Summary: The Medical Records Clerk is responsible for the efficient and professional maintenance of all medical records in the practice through the appropriate filing, retrieval, and daily update of these records. Core Competencies: Excellent communications skills; demonstrate courtesy and respect; bilingual English/Spanish required Must have excellent phone etiquette. Must possess excellent time management skills. High attention to detail with high degree of organization Must be a self-initiating and adaptable with ability to communicate to a variety of staff members. Must exercise excellent judgment. Must maintain a high level of confidentiality. Must be able to work well under pressure and with minimal supervision. Must be computer literate. Good organization and analytical abilities Demonstrated competency in basic computer skills; bilingual (English/Spanish) required. Job Requirements: High school graduate or equivalent; completion of a medical terminology course. One year experience in a medical office or hospital medical records department. Must be able to perform the essential functions of this position with/without reasonable accommodation. Must be able to use personal vehicle in course of employment when needed and must maintain a clean driving record. Must submit to LCDF required background check, TB screen and drug testing. Benefits: Health Insurance - PPO Dental Insurance Vision Insurance 401(K) with employer matching Life and AD&D Insurance Short Term Disability Long Term Disability Supplement Life Insurance Paid Time Off (PTO) Holidays (9) Education Reimbursement Cafeteria Plan Employee Assistance Program Travel Reimbursement 77-70-094-01 #INDEL Powered by JazzHR IdNblBsfN1

Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) Continuing education opportunities Scholarship program for employees Matching 401(k) plan for all employees Comprehensive insurance plans for medical, dental and vision coverage for full-time employees Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees Flexible spending account plans for full-time employees Minimum essential coverage health insurance plan for all employees Electronic medical records and mobile devices for all clinicians Incentivized bonus plan Responsibilities Ensure the integrity of the patient medical record. Provide clerical support and process signed and unsigned orders, 485's, and other key documents. Ensure documents are saved to the patient medical record. Qualifications Education and experience, essential Must possess a high school diploma or equivalent. Must have demonstrated experience in the use of a computer, including typing and clerical skills. Must have basic demonstrated technology skills, including operation of a mobile device. Education and experience, preferred Six months experience in medical records in a health care office is highly preferred. Requirements Must possess a valid state driver license Must maintain automobile liability insurance as required by law Must maintain dependable transportation in good working condition Must be able to safely drive an automobile in all types of weather conditions *For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license. Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.

Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: * 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) * Continuing education opportunities * Scholarship program for employees * Matching 401(k) plan for all employees * Comprehensive insurance plans for medical, dental and vision coverage for full-time employees * Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees * Flexible spending account plans for full-time employees * Minimum essential coverage health insurance plan for all employees * Electronic medical records and mobile devices for all clinicians * Incentivized bonus plan Responsibilities Ensure the integrity of the patient medical record. Provide clerical support and process signed and unsigned orders, 485's, and other key documents. Ensure documents are saved to the patient medical record. Qualifications Education and experience, essential * Must possess a high school diploma or equivalent. * Must have demonstrated experience in the use of a computer, including typing and clerical skills. * Must have basic demonstrated technology skills, including operation of a mobile device. Education and experience, preferred * Six months experience in medical records in a health care office is highly preferred. Requirements * Must possess a valid state driver license * Must maintain automobile liability insurance as required by law * Must maintain dependable transportation in good working condition * Must be able to safely drive an automobile in all types of weather conditions * For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license. Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.

Ambercare Hospice is seeking a compassionate and dedicated Clinical Team Assistant to join our newly restructured team in Santa Fe, NM. Under new leadership, we are proud to cultivate a culture rooted in compassion, trust, flexibility, and transparency. This is an exciting opportunity to be part of a positive transformation where team members support and uplift one another in order to provide the highest quality care to patients and their families during life s most critical moments. Ambercare is a leader in home health and hospice care throughout New Mexico, with over 20 years of trusted service. As part of the Addus HomeCare family, we serve thousands of patients across the region combining heart, professionalism, and the highest standards of care. Why Choose a Career with Ambercare Hospice? Monday Friday with flexibility scheduling Competitive pay PLUS mileage. Meaningful work supporting patients and families in their time of greatest need Career Growth: 80% of our nurse leaders started in field roles we promote from within. Manageable Caseloads: We believe in quality over quantity our average patient load is kept reasonable so you can focus on what matters most: care. Comprehensive Benefits Package: Enjoy full benefits starting the first of the month after hire, including medical, dental, and vision coverage. A 401(k) with company match, generous paid time off, tuition reimbursement, and a Hospice Certification bonus and salary increase. Plus, earn merit-based raises based on your performance. What We offer: Great culture and team atmosphere Comprehensive benefits, including medical, dental, and vision, effective on the first of the month 401(k) retirement plan with a generous company match Generous time off accruals Paid holidays Tuition Reimbursement Employee Referral Program Merit Increases Employee Discount Programs What You ll Do: Manage all daily clinical records functions including establishing and implementing clinical records policies. Ensure clinical record systems are maintained in compliance with state, federal and other regulations. Maintain comprehensive working knowledge of state, federal, and other documentation regulations and serves as a resource for appropriate organization personnel. Protect all clinical records through the establishment and implementation of control procedures for all open and closed records. Protect the confidentiality of patient and organization information through effective controls and direct supervision of clinical records. Forward copies of clinical records to authorized users according to policy. Complete an administrative record audit following patient discharge and forward the record to the Clinical Supervisor for clinical audit. Qualifications: Prefer at least three years experience in clinical records management, preferably in hospice care operations. LVN/LPN license preferred, but not required. Information systems knowledge required. Demonstrated ability to supervise and direct clerical personnel. Demonstrates good communication skills and public relations skills. Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities. #ACHOS

Responsibilities: • Maintains patient charts by completing assigned portion of daily audit trail; corrects and communicates problems according to established procedures. • Processes patient and 3rd party requests for records by following established procedures • Sends charts to assigned areas of the practice by following established routing procedures. • Ensures medical records are assembled in standard order and are accurate and complete. • Keeps health care providers informed by communicating availability or unavailability of the record. • Maintains patient confidence by keeping patient records information confidential. Requirements: • At least 1 year of medical office or electronic filing • Excellent attention to detail • Excellent communication skills-both written and verbal • Good computer skills and being familiar with Microsoft (Word and Excel) Education • High school diploma required • Associates degree in Health Information Technology preferred. Joining Integrated Medical Services is more than saying “yes” to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. Our hope is that each day you'll uncover a new reason to love what you do. If this sounds like the workplace for you, apply now! You can look forward to a generous compensation package including medical, dental, vision, short-term and long-term disability, life insurance, paid time off and a very lucrative 401K plan. *IMS Care Center LLC IMSCC is a tobacco-free work environment IMS Care Center LLC IMSCC is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. It is the policy of IMS Care Center LLC IMSCC to provide equal opportunity in employment. Selection and employment of applicants will be made on the basis of their qualifications without regard to race, color, religion, creed, national origin, age, disability, sexual orientation, marital status, veteran status or any other legally protected status.

PT- Registration Clerk, South Yuma Campus Salary: $15.00 Summary of Function: Part-time. Participates in registration, data entry, file maintenance, verifications, cashiering, and testing. * Serves Students. Assists in the enrollment process, financial aid, cashiering, and testing. * Provides information and explains policies, procedures, rules, and regulations to students, faculty, staff, and the public by phone, in person, or through public presentations. * Assists in providing clerical support to the department. Processes correspondence to students, faculty, and staff. * Assists in the handling of all confidential materials concerning student records. Supports document imaging and maintenance of student records. * Assists faculty by providing necessary equipment for class instruction before class. * Schedules appointments for testing, advising, and Discover AWC Sessions. * Assists in South Yuma County for outreach efforts. * Participates in South Yuma County events such as Career Day, Transfer Fair Reg Fest, and Community for Learners Celebration. * Supports and participates in strategic planning initiatives and perform other duties as assigned. Required Qualifications: * High School diploma or equivalent * One-year clerical work experience * Applicants may indicate any additional language proficiencies in their application materials, e.g. English/Spanish, as relevant to the position Additional Eligibility Requirements: * Arizona Driver's License or Equivalent Classification: * Non-Exempt Position Type & Work Schedule: * Part-time, up to 19 hours per week * Work flexible schedule to meet the program, department, and/or institutional needs, which may include Fridays, nights, and/or weekends Knowledge, Skills, and Abilities: * Knowledge of and ability to interpret, apply, and follow college policies and procedures * Knowledge of or ability to maintain organizational structure, workflow, and operating procedures * Skill in current technologies and word processing, database, presentation, and spreadsheet software, specifically Microsoft Office applications, Windows, college system platforms, software, and applications, especially those specific to the department operations * Skill and ability to be self-directed and to manage one's own time * Skill in performing a variety of duties, often changing from one task to another of a different nature * Ability to complete all departmental and/or institutional mandatory training or development * Ability to organize, prioritize, follow multiple projects and tasks through to completion, with close attention to detail * Ability to work independently and contribute to a collaborative team environment * Ability to provide assistance in a professional and supportive manner * Ability to communicate effectively, verbally, in writing, and in a public setting, and to relate to others in a professional manner * Ability to be flexible and supportive, positively and proactively assimilate change in a rapid growth environment * Ability to maintain confidentiality of protected information and follow FERPA guidelines * Ability to adapt to a dynamic workload and demands * Ability to operate relevant equipment required to complete assigned responsibilities for the position * Ability to adapt and maintain professional composure in emergent situations * Ability to demonstrate integrity, professionalism, and civility in all job-related actions * Ability to analyze problems, identify solutions, and take appropriate actions to resolve problems using independent judgment and decision-making processes * Ability to establish and maintain positive, effective, and collaborative relationships with individuals at all levels of the organization, students, and the public Work Environment: * Inside office environment with normal noise and lighting levels * Work is performed in an open office environment with staff, student, and community contact and interruptions * Work environment may include various locations across the service district, with varying noise levels, indoor and/or outdoor locations as needed to support program, department, or institutional needs. Physical Demands: * Prolonged periods sitting at a desk and working on a computer * Prolonged periods of standing and/or walking * May lift, carry, push, and/or pull, at times, up to 25 pounds * Occasionally stoop, bend, kneel, crouch, reach, and/or twist Travel: * May be required to travel to other locations using various modes of private, commercial, or fleet transportation, and as needed to support program, department, and institutional needs Note: * Location: San Luis Learning Center, San Luis Technology Institute, and Somerton Center * Not Benefits Eligible * The statements within this document describe the general nature, level, and type of work performed by the individual(s) assigned to this classification and are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified * The institution and its designated representatives reserve the right to add, delete, or modify any and/or all provisions of this description at any time as needed without notice POSTING DATE: November 20, 2025 APPLICATION PROCEDURE: The following materials must be uploaded at the time of application. Any materials submitted via e-mail, fax, or mail will not be accepted. Applications missing any of the below requirements will be considered incomplete and will not be reviewed. * Completed Application * Resume or Curriculum Vitae (no more than 3 pages) ADDRESS INQUIRIES TO: Arizona Western College Human Resources Phone: ************** / FAX: ************** / TTY: ************** Email: ***************************** ARIZONA WESTERN COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER

ARIZONA BOARD OF NURSING The mission of the Arizona State Board of Nursing is to protect and promote the welfare of public by ensuring that each person holding a nursing license or certificate is competent to practice safely. The Board fulfills its mission through the regulation of the practice of nursing and the approval of nursing education programs. The mission, derived from the Nursing Practice Act, supersedes the interest of any individual, the nursing profession, or any special interest group. RECORDS MANAGER Job Location: 1740 West Adams Phoenix, Arizona 85007 Posting Details: Hourly Pay Range: $19.46 - $27.14 Grade: 20 This position will remain open until business needs are met Job Summary: The Records Manager performs various duties related to records management and retention, and public information requests for the Board of Nursing. The incumbent will be required to operate with high autonomy while completing assignments that vary in complexity and responsibility. The position will also assist with processing administrative penalties and other duties as assigned. The position will report to Board counsel for guidance and direction. Major Responsibilitis & Essential Functions: • Receive and otherwise get information from all relevant sources; monitor, review, maintain, disseminate, and track departmental records stored in on-site and off-site storage locations, disposition of records and information, search electronic sources, such as databases or repositories, or manual sources for information, perform day-to-day administrative tasks such as maintaining records, data, paper and electronic records, information files, and processing paperwork • Respond to public records and information requests, both internal and external, in compliance with Arizona public records law and Board policies. In addition, the incumbent will communicate with regulated persons regarding licensure issues and analyze for applicability of possible administrative penalties Assist with processing administrative penalties, which involves a knowledge of licensing requirements, analysis and application of factual information to policies, and using legal templates • Coordinate the maintenance, collection, review, and production of documents, compliance with retention schedules, and responding to public information requests while following Arizona public records laws • Manage sizable, complex or non-routine public records requests from within and outside the agency; document and track all deadlines relevant to public records requests; correspond with parties requesting public records; prepare written cost estimates in connection with public records requests; collaborate with agency personnel to find out the volume and nature of responsive records; redact confidential in responsive records • Prepare the Board Meeting Minutes for the Regular and Emergency Board Meetings, by attending the Board Meetings and taking minutes, later reviewing the Board Meeting Minutes using the Board Meeting audio recording, drafting and receiving and implementing edits from Executive and other staff, preparing and uploading a final version for approval at the next Board Meeting • Other duties as assigned as related to the position Knowledge, Skills & Abilities (KSAs): Knowledge: • Familiarity with applicable laws and state agency requirements, including Board policies • Knowledge of Arizona public records law • Knowledge of the use of legal templates • Knowledge of licensing requirements Skills: • Search electronic sources, such as databases or repositories, or manual sources for information • Analysis and application of factual information to policies Ability: • Able to manage sizable, complex or non-routine public records requests from within and outside the agency • Maintaining records, data, paper and electronic records, along with information files • Able to use judgment to determine whether events or processes comply with laws • Identify confidential, exempt and sensitive information in responsive records • Ability to utilize agency software • Ability to use legal templates Required Education, Licensure, Certification: • Familiarity with applicable laws and state agency requirements, including Board policies, is required Pre-Employment Requirements: • Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) • Requires possession of and ability to retain a current, valid state-issued driver's license appropriate to the assignment If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. Benefits: The State of Arizona offers a comprehensive benefits package to include: • Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance • Life insurance and long-term disability insurance • Vacation with 10 paid holidays per year • Health and dental insurance • Retirement plan • Sick leave Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: • Positions in this classification participate in the Arizona State Retirement System (ASRS) • Please note, enrollment eligibility will become effective after 27 weeks of employment Contact Us: • If you have any questions please feel free to contact Angie Jakubowski at ******************** for assistance

**APPLICANT MUST HAVE A VALID, UNRESTRICTED INSURABLE DRIVER'S LICENSE** **RESUMES AND REFERENCES ARE REQUIRED** ESSENTIAL DUTIES, FUNCTIONS AND RESPONSIBILITIES Description Evaluates and maintains efficient operations of the department and ensures a high quality of health information record in accordance with Federal and State Regulations. Develops and updates policies and procedures for the effective and efficient management of the department. Provides leadership in creating a team environment for effective and efficient operations. Develops short and long-range departmental plans and programs consistent with organizational policies, coordinates programs with other departments. Participates in the strategic planning of the department, Revenue Cycle Management (RCM) and the Finance Division Administers continuous quality improvement program to evaluate quality, appropriateness and effectiveness of the department. Assumes responsibility for critical analysis of systems and processes. Assumes responsibility for developing, implementing and revising employee performance standards, ensuring that they are consistent with the duties and responsibilities contained in position descriptions. Initiates actions for promotions, reassignment, status change, performance awards and disciplinary actions. Counsels employees regarding training and individual development plans. Assumes responsibility for developing, collaborating and implementing scanning into current imaging software. Investigates complaints and resolves problems regarding related issues. Maintains the security of the department to ensure unauthorized personnel are not permitted to sensitive secured area. Develops and maintains tools, resources and databases to accurately train and educate employees of changes within HIM related policies and procedures. Ensures all medical records and document meet quality assurances processes and guidelines. Ensures all medical records are purged and reviewed in a timely manner in accordance to records management policy. Provides technical assistance to staff and customers regarding questions on forms, record retention and retrieval. Acts as a liaison between other departments regarding HIM related issues. Maintains and develops daily, weekly, monthly and annual reports for the purpose of record keeping as directed. Works closely with medical providers to address proper documentation and obtain signatures for medical records. Works with Electronic Health Record (EHR). Responsible for implementing, maintaining Personal Health Record (PHR) for the organization. Assumes responsibility for implementing, maintaining Direct Messaging for the organization. Ensures appropriate clinic setup in EHR. Ensures documents are obtained and completed in accordance with best practice and requirement such as AHIMA, Condition of Participation and CMS guidelines. Keeps current on best practices of HIM industry protocol. Ensures all HIM medical records meet regulatory compliance guidelines. Assumes responsibility for ensuring confidentiality of all information and medical records are maintained by staff and programs by providing education and training as the HIPAA Privacy Officer. Communicates and works with the medical staff, hospital administration, RCM, and internal and external stakeholders concerning any problems with medical records. Assumes responsibility for developing and maintaining a close working relationship with medical staff on proper and timely documentation in EHR. Aids the professional staff in the completion of accurate records and the retrieval of data for studies and research. Performs other duties as assigned. MANDATORY MINIMUM QUALIFICATIONS: Experience: Five (5) years of direct experience in Health Information Management and three (3) years Supervisory experience. Education: Bachelor's Degree in related field. Registered Health Information Administrator (RHIA) certification or Registered Health Information Technician (RHIT) or Certified Professional Coder (CPC). Please email degree or transcripts to *************************. NAVAJO/INDIAN PREFERENCE: FDIHB and its facilities are located within the Navajo Nation and, in accordance with Navajo Nation law, has implemented a Navajo/Indian Preference in Employment Policy. Pursuant to this Policy, applicants who meet the minimum qualifications for this position and who are enrolled members of the Navajo Nation will be given primary preference in hiring and employment for this position and members of other federally recognized Indian tribes will be given secondary preference. Other candidates will be considered only after all candidates entitled to primary or secondary preference have been fully considered.

MELE requires an exceptional candidate to fill a new Standards & Records Information Management Specialist role to support NNSA's Nuclear Emergency Support Team (NEST) Standards and Training Program (NSTP). The Information Management Specialist is responsible for developing, implementing, and maintaining the organization's data information management program. This role ensures that informational assets are properly organized, stored, and accessible to support the organization's training programs and operational needs. The position will establish and maintain the information management plan, manage version control, ensure information sharing, and provide guidance to staff on information management best practices, policies and procedures. ESSENTIAL FUNCTIONS Develop, implement, and maintain the organization's records and information management plan, policies, workflows, and procedures. Collect and organize relevant records from various sources (e.g., training materials, assessments, feedback) to support decision-making. Ensure records and data are stored in an accessible, organized, and secure manner, following relevant protocols and security requirements. Classify, organize, and index records and information assets, including data metrics, documents, training curriculum, standardized task lists, and performance metrics. Create and maintain file plans and retention schedules in accordance with legal and regulatory requirements. Craft data models to represent the structure and relationship of information assets. Assist in the development and management of an electronic document management system, ensuring proper configuration, user access, and system maintenance. Implement procedures for managing, versioning, and tracking all published documents, forms, training materials, and other information assets used by the NSTP. Ensure that relevant and updated information is accessible to stakeholders in a timely and approved manner, using appropriate communication channels. Coach and educate staff on information management systems and industry best practices. Identify and implement opportunities to improve data collection, storage, organization, and analysis processes for increased efficiency and effectiveness. Become a trained and certified Derivative Classifier to ensure that classified information is properly marked, handled, and protected in accordance with DOE regulations and national security requirements. MINIMUM QUALIFICATIONS Clearance Required: Have or ability to obtain and maintain U.S. Department of Energy Q-level security clearance Bachelor's degree in Information Science, Library Science, Records Management, Archival Studies, Business Administration, or a related field. 5+ Years related experience in records and information management. Knowledge of records management principles, practices, and technologies. Experience with electronic document management systems. Strong organizational, analytical, and problem-solving skills. Excellent collaboration, influencing and interpersonal skills. Ability to work independently and as part of a growing team in an ambiguous and evolving work environment. PREFFERED QUALIFICATION Active TS/Q Clearance Master's degree in Library and Information Science (MLIS), Information Management, or related field. Certified Records Manager (CRM) or Information Governance Professional (IGP). A strong understanding of information management technologies such as database management systems, content management systems, search engines, and data analytics tools. Prior experience in supporting the assessment and development of government records programs in the areas of national security, homeland security, nuclear/radiological security, or related field. Knowledge of U.S. Department of Energy records guidelines and best practices. DOE Derivative Classifier training, certification and experience. LOCATION: This is a full-time on-site position in Albuquerque, NM SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. BENEFITS Employer Paid, High Quality Employee Medical, Dental & Vision Care Low-Cost Family Health Care offered 11 Federal Holidays and 3 weeks' vacation 401k with Generous Employer Match Cross-training opportunities About MELE With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran and minority-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include National Security and Intelligence, CBRNE Defense and Security, Facility Management and Engineering, Law Enforcement and Emergency Response Training, Technical, Analytica, and Program Management Support, and IT/Cybersecurity. MELE Associates, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MELE Associates, Inc. is an E-Verify employer.

This position supports the program by completing intake and case record needs associated with patient information. Manages the Kindness Closet and Community Resource Office at St. Joseph's Hospital and Medical Center (SJHMC). Assists with organizing patient assignments and provides referral information at SJHMC. Committed to the constant pursuit of excellence in improving the health status of the patient and decreasing hospital readmission rates, ensures the safe and effective transfers of patients across the care continuum, serving as the bridge between the professional staff in a care setting, (e.g. hospital), the patient and/or family and the community healthcare provider. This position is considered safety sensitive. This position has no direct reports. Essential Functions: % of Time Intake & Referral Greet and assist clients visiting the Community Resource Office Verbally communicates and distributes correspondence in a professional manner Answer phone to provide information and referrals to all inquiries Review and respond to incoming referrals within 3 hours Deliver Durable Medical Equipment (DME) and covered prescriptions to patient room or coordinate with patient's care team for delivery Maintain Community Resource Office and Kindness Closet Receive DME donations at SJHMC and complete donation receipts Uses office equipment to complete tasks, i.e., copies, computer, fax machine, telephone Complete telephone contact to provide follow-up, support, reassurance, socialization, and general welfare checks to assigned client list Document interaction with the client, placing an emphasis on gathering information for the Patient Care Advocate to follow up Research resources to troubleshoot patient needs 60% Program Enrollment Complete enrollment process at hospital bedside Complete documentation and keep patient records updated within 24 hours and as needed Maintains confidentiality of all patient information and is sensitive to confidential matters when interacting with patients/family members (Follows all HIPAA and patient privacy regulations) Acts as a continuing resource for the hospital personnel, patients and/or caregivers 30% Miscellaneous Models AllThrive 365's Core Values Serves as a support to volunteer staff Participates in routine staff meetings and trainings as needed Supports and encourages linkage with other AllThrive 365 programs, services, and facilities Other duties as assigned 10% Requirements Minimum Required: 18+ years old 1+ year experience working in medical office, care coordination, case management, or other related experience Valid AZ Fingerprint Clearance Card or ability to obtain Able to pass hospital clearance requirements Pass AllThrive 365 background check Pass a pre-employment drug test Experience using office equipment (computer, multi-line phone, fax, copier, scanner, etc.) Experience with computer programs (Microsoft Office applications, databases) in order to perform data entry, retrieval, and report generation Excellent written, verbal and listening communication skills Excellent interpersonal skills Able to work independently, while collaborating with other team members Preferred: Bilingual (English/Spanish) Skills Excellent verbal, written, and listening communication skills to include communicating clearly, effectively, tactfully, and patiently to a diverse population Ability to problem solve, multitask, and follow directions Excellent Customer Service skills Excellent interpersonal skills and demeanor with the ability to build rapport and garner trust with others Strong organizational, planning and time management skills Proficient in the use of a PC; in a Windows environment; in the use of the Internet; and in the use of MS Office Applications such as Outlook, Word, and Excel Abilities Able to comprehend, retain, and follow regulations and procedures Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed. Willingness and ability to embody AllThrive 365's core values: COMPASSION GROWTH RESILIENCE OPENNESS Physical Demands Ability to work in a climate-controlled environment, infrequently outdoors Ability to frequently stand, see, hear, speak, and be physically flexible Requires bending, stooping, lifting, and standing for certain periods of time Able to lift 25 pounds Able to work under conditions of frequent interruptions

Responsible for the leadership and oversight of patient registration, health information management (HIM), medical records, and patient benefits coordination at LHC. This position ensures the accuracy, integrity, confidentiality, and accessibility of patient health records and registration data while ensuring compliance with HIPAA and all applicable legal and ethical standards. As Privacy Officer, this role also leads the development and implementation of the clinic's privacy program, ensuring full compliance with federal and state privacy laws. The manager supports clinical operations by organizing, analyzing, and safeguarding health information and coordinating with other healthcare professionals to ensure accurate and complete medical documentation. The role also includes supervisory responsibilities and operational analysis to continuously improve efficiency, customer service, and staff performance. ESSENTIAL FUNCTIONS 1. Organize, manage, and protect all health information data including medical histories, diagnoses, test results, procedures, and provider documentation. Manage requests for medical records in compliance with established clinic policies and federal privacy laws 2. Maintain electronic health records (EHR), ensure data accuracy, and oversee coding practices related to billing and documentation. 3. Develop, implement, and maintain the clinic's privacy program ensuring compliance with HIPAA and all applicable regulations. 4. Conduct regular audits, risk assessments, and investigations into privacy concerns. 5. Serve as a subject matter expert and trainer on privacy laws and best practices. 6. Manage all functions of the patient registration process, including insurance verification and benefits enrollment and coordination. 7. Supervise patient registration/benefits staff to ensure timely, efficient, and accurate data collection. Establish workflows to optimize patient flow and ensure a positive patient experience. 8. Analyze health data to identify trends that inform clinical, operational, and administrative decision-making including GPRA and other quality initiatives. Prepare, compile and coordinate the completion of various reports on daily, weekly, monthly or other established routine schedule. 9. Conduct routine audits to verify data quality and ensure compliance with internal procedures and external regulations. 10. Coordinate with clinical staff to ensure documentation is accurate, complete, and supports quality patient care. 11. Oversee onboarding, training, evaluation, and daily supervision of health information, registration and benefits staff. 12. Set performance expectations, provide coaching/corrective action, and support staff development to ensure high-quality service delivery. 13. Monitor and manage department budget; track expenses and adjust resources as needed. 14. Develop and update policies and procedures for assigned departments in accordance with federal, state, tribal, and internal requirements. 15. Maintain strict adherence to legal, ethical, and professional guidelines for health information security and patient confidentiality. 17. Collaborate with providers, nurses, administrative staff, and external agencies to ensure seamless access to patient information and services. Coordinate and participate in outreach activities within the community. 18. Act as liaison between departments for health information and patient registration needs. Serve as patient advocate. 19. Assist the Chief Medical Officer and Chief Nursing Officer with provider scheduling and clinic operations planning as needed. 20. Develop and deliver training to new and existing staff on systems (e.g., EHR/RPMS), privacy regulations, workflows, and organizational procedures. 21. Provide operational insight and support for department and clinic-wide initiatives. 22. Recommend and implement enhancements to workflows, technology systems, and compliance efforts. MINIMUM QUALIFICATIONS Bachelor's Degree in health information management, healthcare administration or related field from an accredited college or university plus five (5) years of experience in health information, patient access or registration services with one (1) year supervisory/managerial experience OR any combination of post-secondary education and/or experience totaling ten (10) years in health information management with one (1) year supervisory/managerial experience. Must possess current Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) certification OR must obtain within three (3) months of employment with LHC. KNOWLEDGE, SKILLS AND ABILITIES In-depth understanding of Health Information Management (HIM) principles, including medical recordkeeping, data accuracy, and healthcare documentation standards and reporting. Strong working knowledge of HIPAA Privacy and Security Rules, 42 CFR Part 2, and other federal, state and tribal privacy regulations. Familiarity with tribal health systems, Indian Health Service (IHS) guidelines, and healthcare operations in indigenous communities. Knowledge of electronic health record systems (e.g., RPMS, NextGen, Cerner) and health IT best practices. Understanding of medical terminology, coding practices (ICD, CPT), and billing requirements. Awareness of healthcare regulatory requirements, compliance auditing, and privacy program implementation. Knowledge of patient registration and benefits coordination processes, including insurance verification, eligibility determination, and third-party billing workflows. Understanding of budget planning, resource allocation, and staff management within a healthcare environment. Strong leadership and supervisory skills including team building, performance management, and conflict resolution. Excellent analytical and critical thinking skills to evaluate operations, audit data, and propose process improvements. High-level organizational and time management skills with the ability to manage multiple priorities in a fast-paced clinical setting. Effective written and verbal communication skills to interact with patients, staff, providers, administrators, and external entities. Skilled in data analysis and report generation for tracking performance indicators, compliance metrics, and operational efficiency. Proficient in Microsoft Office Suite (Excel, Word, Outlook) and healthcare data management systems. Competency in training and onboarding staff on procedures, privacy laws, and software systems. Ability to interpret and apply federal, state, and other applicable policies in real-world. Ability to maintain strict confidentiality and handle sensitive patient information with cultural sensitivity and professional integrity. Ability to develop and implement departmental policies and procedures in compliance with healthcare laws and standards. Ability to analyze complex data and make evidence-based decisions to support clinic operations and patient care. Ability to collaborate effectively across departments and work as a liaison between clinical, administrative, and compliance teams. Ability to lead and adapt to change, especially in response to regulatory updates, emerging technologies, and clinic growth. Ability to assess staff training needs, provide feedback, and support continuous professional development. Ability to represent the organization in a positive, respectful, and culturally appropriate manner in both internal and external settings.

Job Title: Medical Records Assistant / Appointment Scheduler Department: Medical Records / Administration Reports To: Medical Records Director / Administrator The Medical Records Assistant / Appointment Scheduler is responsible for maintaining accurate and confidential resident health records and coordinating medical appointments for residents. This position plays a key role in ensuring timely communication between the nursing staff, physicians, residents, and external healthcare providers to support continuity of care within a Skilled Nursing Facility (SNF) environment. ⸻ Essential Duties and Responsibilities: Medical Records Management * Maintain, organize, and update resident medical records in compliance with federal, state, and facility regulations (HIPAA, CMS, etc.). * Ensure timely filing of physician orders, progress notes, lab reports, and other documentation. * Audit charts regularly to ensure accuracy, completeness, and compliance. * Process requests for medical records, ensuring appropriate authorization is obtained before release. * Maintain logs of admissions, discharges, and transfers, updating medical records accordingly. * Support survey readiness by maintaining current and complete records. Appointment Scheduling * Schedule resident appointments with physicians, specialists, diagnostic facilities, and other healthcare providers as ordered. * Coordinate transportation and necessary documentation for resident appointments. * Communicate appointment details to nursing staff, residents, and families. * Track and follow up on results and reports from outside appointments to ensure timely inclusion in resident records. * Maintain an up-to-date calendar of resident medical appointments. Communication and Coordination * Serve as a liaison between medical staff, nursing departments, and external providers. * Assist with physician rounds, ensuring charts and records are ready and complete. * Relay information regarding orders, treatments, and follow-ups as needed. * Maintain confidentiality and professionalism in all interactions. ⸻ Qualifications: Education and Experience * High school diploma or equivalent required; additional coursework in health information or medical office administration preferred. * Minimum of 1 year of experience in medical records, health information management, or appointment scheduling in a healthcare or long-term care setting preferred. * Familiarity with electronic medical records (EMR) systems and standard office software (Word, Excel, Outlook). Skills and Abilities * Strong organizational and time management skills. * Excellent communication and interpersonal skills. * Attention to detail and accuracy in recordkeeping. * Ability to maintain confidentiality and adhere to HIPAA standards. * Ability to work independently and collaboratively with multidisciplinary teams. Physical Requirements: * Prolonged periods of sitting at a desk and working on a computer. * Ability to lift or carry up to 25 pounds of records or supplies occasionally. * Frequent standing, walking, and bending as needed in a healthcare environment. Pay Scale: $16 - $18 Hourly

Job: Part-Time, Retail Park Store Associate in Willcox, Arizona Do you love national parks? Western National Parks Association (WNPA), a nonprofit partner of the National Park Service (NPS), is seeking a Part-Time Retail Park Store Associate who will assist daily retail operations of Chiricahua National Monument in Willcox, Arizona. The park store is an extension of the national park experience and we pride ourselves on helping park visitors create lifetime memories. Revenue from purchases made at the park store supports education, research, national park projects, and community engagement at 71 national park units across 12 western states. Our retail operations team is looking for passionate team members who will support all store functions related to running a retail store including but not limited to achieving sales and high customer service ratings. In addition to supporting general store operations, you will be responsible for maintaining positive, productive relationships with our National Park partners. If you love being in national parks and believe in working for an organization with a social purpose, this job opportunity is for you! JOB RESPONSIBILITIES Support day-to-day retail store operations. Provide excellent visitor and customer service. Complete sales transactions. Assist retail manager(s) as directed with store duties such as inventory, receiving, stocking, cleaning, organizing and merchandising. Responsible for clean and effective merchandising of products. Become an expert in the educational value of store products and be able to communicate the significance to store visitors. Assist with special events, as requested after normal business hours and on weekends. Help conduct physical inventory cycle and year-end counts to ensure accurate inventory. Act as an ambassador of WNPA and the NPS to ensure park visitors have meaningful and memorable experiences. PHYSICAL DEMANDS For a specific list of physical demands, please contact Human Resources at ******************* to request. TRAVEL Occasional travel may be required to various local events or speaking engagements. Occasional overnight trips may be required. Additionally, may be required to use personal or company vehicles. QUALIFICATIONS & EXPERIENCE You must have the following qualifications and/or experience unless otherwise noted: High School diploma or GED required-unless currently a high school student Prior retail and point of sale system experience (preferred). Valid REAL ID driver's license. Computer programs including Internet, databases, and Microsoft Office suite (primarily Word, Excel, PowerPoint, Outlook, and SharePoint). Knowledge of office equipment including computers, printers, calculators, multiline touch tone phones, filing cabinets, photocopiers, and dollies. Planning, organization, analyzation, problem solving, multitasking, and communication. Ability to pass NPS background check to obtain necessary security clearance. WHAT WE CAN DO FOR YOU We are committed to providing you value and support. As a part-time employee you will be eligible for: Employee Benefits: 403(b) Retirement Plan**, Employee Assistance Program (EAP) Health & Wellness Resources Employee Appreciation: Store Discount of 15% on your purchases Employee Referral Bonuses **Human Resources will provide more details upon hire. (This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.) Western National Parks Association is an equal-opportunity employer committed to fostering a respectful and inclusive workplace. We comply with all applicable federal, state, and local employment laws and do not tolerate discrimination or harassment based on legally protected characteristics. Hiring decisions are based on qualifications, merit, and organizational needs.

Onsite Release of Information Specialist I (ROIS I) The Release of Information Specialist I (ROIS I) initiates the medical record release process by inputting data into Verisma Software. The ROIS I works quickly and carefully to ensure documentation is processed accurately and efficiently. This position is based out of a client site, in PHX, AZ. The primary supervisor is Manager of Operations, Release of Information. Duties & Responsibilities: Process medical ROI requests in a timely and efficient manner Process requests utilizing Verisma software applications Support the resolution of HIPAA-related release issues Organize records and documents to complete the ROI process Read and interpret medical records, forms, and authorizations Provide exemplary customer service in person, on the phone and via email, depending on location requirements Interact with customers and co-workers in a professional and friendly manner Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained Attend training sessions, as required Live by and promote Verisma company values Perform other related duties, as assigned, to ensure effective operation of the department and the Company Minimum Qualifications: HS Diploma or equivalent, some college preferred RHIT certification, preferred 2+ years of medical record experience 2+ years of experience completing clerical or office work Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks Experience in a healthcare setting, preferred Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred Must be able to work independently Must be detail oriented

PQC is seeking a dedicated and experienced Referral Clerk to work onsite at Holloman AFB. Background: The Air Force Medical Service provides medical services for more than 2.63 million active-duty Service Members, Veterans and eligible beneficiaries. When specialty care is referred, the Referral Management Center is responsible for assisting the member, coordinating the referral with the specialty office, tracking the referral to closure, and returning all results of treatment to the patient's medical record. The successful candidate for this position will assist members and medical professionals throughout the referral process. At PQC, our employees are our best asset. We pride ourselves on growth and exceeding expectations, not only for our customers but also for our employees. We believe that having the best of the best on staff translates into having the best of the best in customer results. PQC was awarded 2018 8(a) Graduate of the year by the Small Business Administration. Duty hours will be Monday- Friday, 7:30 am to 4:30 pm. Hourly Rate: $17.75 + $5.09 benefits Members of our team Enjoy: Working with a highly engaged staff Competitive compensation Comprehensive benefits Medical Dental Vision Life Short Term Disability Long Term Disability Paid Time Off Paid Holidays Paid Weather Days Reimbursement for certifications Duties: Provide outstanding customer service in greeting patients/visitors at a front desk Answer and direct telephone calls to appropriate section for assistance, handle independently or take messages, as required Determine patient eligibility for services and schedules medical appointments for referred care Obtain updates and files medical records using electronic medical records systems Request medical records and ensures arrival of medical records prior to appointment Obtain documentation as requested by healthcare providers (test results, or documentation not yet filed in records) Qualifications: High school diploma or (GED) equivalency. General office administrative and clerical skills to perform receptionist duties and answer telephones. Knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook). Preferred two years of healthcare administrative experience in either an inpatient or outpatient care setting within the last three years. General medical ethics, telephone etiquette, professional written/ verbal/ electronic communication, and customer service skills.

Job Title Medical Records Clerk Department Medical Records Reports to Contact Center Director Status Full Time/Non-Exempt The Medical Records File Room Clerk position is a service-oriented position requiring a detail-oriented person with a professional and positive attitude. Their primary responsibilities include managing and processing various patient-related activities. Such activities include but are not limited to electronic documents that arrive at the fax lines, processing scheduled online exams, radiology films, CDs, and reports. The Clerk will also be responsible for accepting incoming phone calls on various phone lines. The Clerk will work in a corroborative, team environment by establishing strong working relationships with internal SMIL departments and external customers. The Clerk will consistently demonstrate exemplary performance in-line with SMIL's Performance Standards in Attendance, Quality, Productivity, Customer Service, Teamwork, Job Knowledge, Communication, Problem Solving, Initiative & Energy as well as adherence to Workplace Guidelines. Essential Duties and Responsibilities Demonstrates a commitment to “World Class Customer Service” and promotes a positive work environment. Adheres to the SMIL Attaching Protocol by responding to Inbound Faxed Documents (orders, clinical notes, authorizations, etc.) via fax line ************, ************, and ************ as well as any other documents put into the Inbox of RIS; utilizing RIS Document Worklist. Use appropriate patient search criteria when attempting to locate patient records to attach documents. Attach and split multiple-page and multiple-patient document faxes. Process all orders received electronically via Synapse RIS. Adheres to STAT Request Protocol Provides the initial contact with patients based on the orders received from referring physicians. Ensures that orders are contacted within 24-48 hours and follow up as needed. Completes data entry for all online scheduling completed through SMIL's Appointment Avenue tool. Minimal scheduling and order entering within both Fuji Synapse RIS and the Appointment Avenue online Scheduling tool. Responsible for setting up transportation services for patients' future appointments, as needed. Identifies and reports to the Department Supervisor and/or Contact Center Coordinators issues regarding Document Management and individual status activity. Process Outside Read Imaging Process Outside Film from other Imaging Companies Answering large volume of phone calls to the CFR for record requests from patients, referring physicians and internal staff. Prepare and process requests for medical records. Review medical records for completeness, assemble records into standard order and file records in designated areas according to request. Assemble, sign out, and deliver medical records requested by patients, referring physicians and other internal departments. Operate computer to enter and retrieve data. Assist other workers with all Medical Record tasks. Scan materials or copy records to maintain patient files. Select and package files for movement, transfer, and permanent storage. Transfer outside films/cd's and reports accurately into SMIL's PACS/RIS systems. Specific Job Knowledge, Skill, and Ability Recognizes and performs job duties with a high degree of Accuracy. Skilled in organizing, filing, and retrieving records (electronic and paper formats). Effective use of reporting to keep management informed Applies sound analytical thinking Cooperates effectively, always willing to provide back-up and support. Capable of sustaining a high level of concentration and focus. Strong Communication - to convey ideas in writing, verbally, over the phone, and in person. Ability to compose memorandums, e-mails, and letters using appropriate English and grammar Demonstrates “World Class Customer Service”. Adheres to HIPAA Guidelines. Maintains confidentiality. Demonstrates a pleasant disposition, positive attitude, and possess the ability to maintain a cordial and professional approach during periods of stress. Fosters team-based results. Anticipates and adapts to change (e.g. policy changes, operational procedures, insurance changes, protocol changes) in a positive manner. Lead by example. Demonstrates ability to handle multiple tasks with short timelines, prioritize and organize work in a timely and accurate manner. Knowledge of the Fuji Synapse RIS. Dependable and Flexible. Proficient knowledge and operation of Email, Instant Messaging, Internet & Intranet. Skilled in operating standard office equipment to include Scanner, Copier and Fax. Ability to accurately type 35 to 40 WPM. Approaches teammates in a tactful manner. Writes clearly and able to read and interpret written information. Contributes and supports to building a positive team spirit. Supports teammate efforts to succeed. Asks for and offers help when needed. Treats people with respect and consideration regardless of their status or position. Follows policies and procedures. Demonstrate accuracy, thoroughness and follows instructions. Uses equipment and materials properly and responsibly. Adheres to assigned work hours and scheduled breaks, consistently at work and on time. Among the many benefits of a career with Southwest Medical Imaging, are the following: Medical, Dental & Vision Coverage Health Savings Accounts (HSA-available if enrolled in a high deductible plan) Flexible Spending Accounts (FSA) Dependent Care Reimbursement Accounts (DCRA) Employee Assistance Program (EAP available if enrolled in Health plan) 401(k) retirement plan Paid Time Off (PTO) Company Paid Basic Life & AD&D Insurance Voluntary Life Insurance Voluntary Short Disability Company Paid Long-Term Disability Pet Discount Program 6 paid Company Holidays Floating Holiday, Jury Duty & Bereavement Leave Tuition Reimbursement Competitive Salary Leadership Mentoring Opportunities Requirements Education and Experience High School Diploma or Equivalent. Radiology/Medical Industry related Certification is a plus but not required. Physical Requirements While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk and hear. The employee is frequently required to sit and occasionally required to stand and walk. The employee may occasionally lift or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, ability to adjust focus.

The Release of Information Specialist (ROIS) initiates the medical record release process by inputting data into Verisma Software. The ROIS works quickly and carefully to ensure documentation is processed accurately and efficiently. This position is based out of a Verisma client site, in Lake Havasu City, AZ. The primary supervisor is Manager of Operations, Release of Information. Duties & Responsibilities: Process medical ROI requests in a timely and efficient manner Process requests utilizing Verisma software applications Support the resolution of HIPAA-related release issues Organize records and documents to complete the ROI process Read and interpret medical records, forms, and authorizations Provide exemplary customer service in person, on the phone and via email, depending on location requirements Interact with customers and co-workers in a professional and friendly manner Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained Attend training sessions, as required Live by and promote Verisma company values Perform other related duties, as assigned, to ensure effective operation of the department and the Company Minimum Qualifications: HS Diploma or equivalent, some college preferred 2+ years of medical record experience 2+ years of experience completing clerical or office work Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks Experience in a healthcare setting, preferred Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred Must be able to work independently Must be detail oriented