Medical records clerk jobs in Greenville, SC - 97 jobs
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Certified Coding Specialist
Patient Services Representative, FT, Days
Prisma Health 4.6
Medical records clerk job in Seneca, SC
Inspire health. Serve with compassion. Be the difference.
Responsible for aspects of front office management and operation as assigned.
Essential Functions
All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
Responsible for complete and accurate patient registration, pre-certification, charge capture and accurately coding diagnoses given by physicians. Responsible for posting all payments and balancing with the computer reports at day end. Requires a high level of public contact and excellent interpersonal skills. Arranges for patient pre-payments and enforces financial agreements prior to providing service. Gathers charge information, codes, enters into database, completes billing process, distributes billing information. Files insurance claims and assists patients in completing insurance forms. Processes unpaid accounts by contacting patients and third-party payers.
Liaison between patient and medical support staff.Greets patients and visitors in a prompt, courteous, and helpful manner.Checks in patients, verifies and updates necessary insurance information in the patient accounting system.Obtains signatures on all forms and documents as required.Assists patients with ambulatory difficulties.Maintains appointment book and follows office scheduling policies.Provides front office phone support as needed and outlined throughcross trainingprogram.Screens visitors and responds to routine requests for information.Responsible for gathering, accurately coding and posting outpatient charges.Processes vouchers and private payments, to include updating registration screens based on information on checks.Research address verification as needed.Helps to process mail return statements and outgoing statements.Acquires billing information for all doctors for all patients seen in practice.Performs cashiering functions including monitoring and balancing cash drawer daily. Prepares daily cash deposits.Receives payments from patients and issues receipts. Codes and posts payments and maintains required records, reports and files.Works with patients in securing prepayment sources or financial agreements prior to providing service.Participates with other staff to achieve account resolution. Assists with outpatient coding and error resolution. Processes edits and Customer Service and Collection Request for resolution within specified time frames.Identify trends and communicates problems to management.Updates patient account database.Maintains and updates current information on physician's schedules.Schedules surgeries, ancillary services and follow-up outpatient appointments and admissions as requested.Answers questions regarding patient appointments and testing.Assembles patients' charts for next day visit.Updates profiles on all patients, ensuring completeness and accuracy.Oversees waiting area, coordinates patient movement, reports problems or irregularities.
Assists patients with questions on insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, etc. Processes benefit correspondence, signature, and insurance forms to expedite payment of outstanding claims.Assists patients in completing all necessary forms to obtain hospitalization or Surgical pre-certification from insurance companies.Follows-up with insurance companies ensuring that coverage is approved.Posts all actions and maintains permanent record of patient accounts.Answers patient questions and inquiries regarding their accounts.Confirms all workers' compensation claims with employees.Prepares disability claims in a timely manner.Follows-up with insurance companies ensuring that claims are paid as directed.Maintains files with referral slips, medical authorizations, and insurance slips.
Researches all information needed to complete outpatient billing process including getting charge information from physicians.Codes information about procedures performed and diagnosis on charge.Keys charge information into on-line entry program. Processes and distributes copies of billings according to clinic policies.Assists with outpatient coding and error resolution.Pulls charts for scheduled appointments in advance.Delivers, transports, sorts and files returned charts.Picks up lab reports, dictations, X-rays, and correspondence.Continually checks for misfiled charts and refiles according to filing system. Maintains orderly files.Files all medical reports. Purges obsolete records and files in storage.Destroys outdated records following established procedures for retention and destruction.Makes up new patient charts. Repairs damaged charts. Assists in locating and filing records.Works with medical assistants and other staff to route patient charts to proper location.Follows medicalrecords policies and procedures. -
Collects payments at time of service for daily outpatient visit services.Reviews each account via computer to ensure patient's account(s) are being paid on a timely basis.Performs collection actions including contacting patients by telephone and resubmitting claims to third party reimburses.Evaluates patient financial status and establishes budget payment plans.Reviews accounts for possible assignment to collection agency, makes recommendation to Clinical Dept. Practice Manager.Identifies and resolves patient billing complaints.Participates with other staff to follow up on accounts until zero balance or turned over for collection. Participates in educational activities.Gathers and verifies superbills for specified practice on a daily basis.Enters all charge and same day payment information for patient visits and hospital patients, verifying accuracy of coding, charging and patient insurance status.Prints daily reports, verifying charge entry balancing at day end.Backs up and closes computer files on a daily basis, logging as appropriate (i.e. closing all batches in accordance with policy).Registers new patients after verifying patient status on computer inquiry. Updates financial information as indicated. Maintains strictest confidentiality.Participates in educational activities.Performs related work as required.As representative of Prisma Health Clinical Department, is expected to maintain neat and professional appearance, demonstrate commitment to serve at all times and uphold guidelines set forth in office manual. -
Performs other duties as assigned.
Supervisory/Management Responsibility
This is a non-management job that will report to a supervisor, manager, director, or executive.
Minimum Requirements
Education - High school diploma or equivalent OR Post-high school diploma. Associate degree in technical specialty program of 18 months minimum in length preferred
Experience - No previous experience required. Multi-specialty group practice setting experience preferred
In Lieu Of
NA
Required Certifications, Registrations, Licenses
NA
Knowledge, Skills and Abilities
Basic understanding of ICD-9 and CPT coding preferred
Work Shift
Day (United States of America)
Location
Clemson-Seneca Pediatrics
Facility
1089 Clemson-Seneca Pediatrics - Clemson
Department
10896820 Rural Health
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
$27k-31k yearly est. 5d ago
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Data & Records Specialist for Enrollment Operations
Gardner Webb University 4.0
Medical records clerk job in Boiling Springs, NC
General Job Description:
The Enrollment Operations Data & Records Specialist supports the mission of Gardner-Webb University by ensuring accurate, timely, and organized processing of admissions data and student records across all enrollment pipelines (Undergraduate and Graduate). This position provides essential technical and administrative support to the Director of Enrollment Operations by handling data entry, transcript and document processing, CRM record maintenance, and workflow support within Slate, Banner, and related systems.
The specialist plays a critical role in maintaining the integrity of student records, supporting daily operational tasks, and delivering excellent service to both internal campus offices and prospective students. This position requires strong attention to detail, organizational skills, and the ability to work efficiently in a fast-paced, high-volume environment.
- Enter, update, and maintain inquiry, applicant, and student data in Slate, Banner, and other University supported software, following workflows and procedures.
- Create and maintain student records, ensuring accuracy and consistency across systems.
- Assist with uploading, scanning, indexing, and verifying all incoming documents, including transcripts, test scores, recommendation letters, financial documents, and identification forms.
- Support the management of digital and physical student files, including file creation, organization, and secure storage.
- Log and track all incoming transcripts and academic records from mail, email, electronic exchange systems, and clearinghouse services.
- Review transcripts for completeness and clarity before forwarding to evaluators or admissions counselors.
- Ensure transcripts and sensitive academic documents are scanned accurately and linked to the correct student record in Slate.
- Assist in transcript matching and duplicate record resolution by using searches, queries, and Director-defined tools.
- Support the execution of Slate workflows, checklist updates, and application completeness processes.
- Monitor document completion statuses and alert admissions staff when student files are ready for review.
- Run routine queries and reports to support daily operations, communication flows, and application updates.
- Respond to admissions-related emails and inquiries directed to the operations inbox or assigned to the data team.
- Support the preparation and mailing of acceptance packets and other admissions correspondence.
- Assist with office support duties including document scanning, mail distribution, and filing.
- Work closely with Undergraduate and Graduate Admissions to ensure timely processing of materials.
- Support the Director of Enrollment Operations on special projects related to data integrity, cleanup initiatives, and cycle prep.
- Maintain effective communication with Technology Services, Financial Planning, Registrar, and other campus partners as needed.
Other Qualifications
- Bachelor's degree from a regionally accredited institution OR equivalent combination of education and related experience preferred.
- 1-3 years of experience in data entry, records management, administrative support, admissions, or similar office environment.
- Strong attention to detail with the ability to maintain accurate, well-organized records.
- Proficiency with Microsoft Office (Word, Excel, Outlook).
- Ability to learn Slate, Banner, and other University supported software quickly (training provided).
- Excellent interpersonal communication skills (written, verbal, and email).
- Ability to maintain confidentiality and handle sensitive student information responsibly.
- Strong organizational and problem-solving skills.
- Ability to work independently and collaborate within a team.
- Ability to manage multiple tasks in a fast-paced environment and adapt to changing priorities.
Physical Requirements
Individual must have the ability and be licensed to operate a motor vehicle. Must be able to lift and transport up to 50 pounds.
Gardner-Webb University (gardner-webb.edu) is a coeducational, residential, private, historically Baptist, Christian institution, located in Boiling Springs, North Carolina with easy access to Charlotte, Asheville, and Greenville-Spartanburg. The University offers 80+ undergraduate and graduate degree programs to approximately 3,000 students. GWU is a Carnegie-classified Doctoral/Professional University. In 2023, Gardner-Webb was home to students from 93 counties in North Carolina, 44 US states, and 43 foreign countries. GWU is a NCAA Division I institution with 22 athletic teams and 460 student-athletes.
$27k-32k yearly est. Auto-Apply 60d+ ago
Medical Records Clerk - PT
United Surgical Partners International
Medical records clerk job in Fletcher, NC
Western Carolina Surgery Center is hiring a PT MedicalRecords Representative! Welcome to Western Carolina Surgery Center, where compassionate care and innovative technology come together to deliver exceptional outpatient surgical services! At Western Carolina Surgery Center, we believe that health and care are inseparable. Join us and be part of a dedicated team focused on providing exceptional care and making a difference in our community, one patient at a time!
MedicalRecords at Western Carolina Surgery Center:
* The MedicalRecordsClerk is in charge of managing patient health files in a facility. Also known as Health Information Clerks, their duties include filing records, assisting in audits, and collecting information.
* The successful candidate will have in-depth knowledge of medical terminology, processes, and administrative duties.
* To excel in this position, the candidate should also demonstrate excellent communication and organizational skills
* Gather patient demographic and personal information
* Issue medical files to persons and agencies according to laws and regulations.
* Help with departmental audits and investigations.
* Distribute medical charts to the appropriate departments of the hospital.
* Maintain quality and accurate records by following the ASC's procedures.
* Ensure patient charts, paperwork and reports are completed in an accurate and timely manner.
* Make sure all medicalrecords are protected and kept confidential.
* File all patients' medicalrecords and information.
* Supply the nursing department with the appropriate documents and forms.
* Complete clerical duties including answering phones, responding to emails, and processing patient admission and discharge records
Qualifications
* High School Diploma or equivalent
* Minimum 1-2 years of hospital or medicalrecords experience preferred.
* Knowledge of The AAAHC standards as it relates to medicalrecords.
* Ability to use time wisely in preparing work area to meet high-paced demand.
* Show a genuine desire to work and improve the center as a whole.
* Must be detail oriented.
* Must be able to communicate verbally and non-verbally in a professional manner.
* Must be able to adhere to hospital financial and admitting policies.
* Ability to promote positive relationships with patients and staff.
* Must have problem solving and decision making skills.
* Professional appearance.
* Must demonstrate excellent phone etiquette and exceptional customer service skills.
What We Offer:
As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:
* Medical, dental, vision, and prescription coverage
* Life and AD&D coverage
* Availability of short- and long-term disability
* Flexible financial benefits including FSAs and HSAs
* 401(k) and access to retirement planning
* Paid holidays and vacation
Who We Are:
At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
#USP-123
#LI-KB3
$27k-36k yearly est. 2d ago
Student Records Coordinator
ECPI University
Medical records clerk job in Greenville, SC
This position will work at ECPI University's Greenville, SC campus located at 1001 Keys Dr Suite 100, Greenville, SC 29615.
Transform your Career at ECPI University
Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor's and Master's Programs.
Our culture is to prioritize our students' success through the support of our dynamic team and industry focused curriculum. Visit *********************** to learn more about how you can help people improve their lives through education.
Position Summary
The Student Records Coordinator supports the University Office of the Registrar and serves as the manager of all student academic records at the campus locations.
Responsibilities
Support and implement the student records management policies for the University Office of the Registrar.
Accurately perform academic data entry and verification within the University's CampusNexus student data management system to include course registration, grading, class rosters, transcript request processing and education verifications.
Accurately process all student changes in a timely fashion to maintain data integrity in the student academic record.
Provide data to Campus Administration assist in local academic planning, enrollment management and other areas as needed.
Monitor students' academic progress through reporting to verify the accuracy and timeliness of all academic record entry.
Work with local academic leadership to ensure graduate students have met program requirements and according to established graduation eligibility, ensuring all graduates are processed expeditiously.
Education/Experience
A minimum of an associate's degree from an accredited college or university; Bachelor's degree preferred.
2- 3 years of experience as an Administrative Assistant; 4- 5 years preferred.
Any equivalent combination of education and experience.
Skills/Abilities
Proficiency in Microsoft Office
Proficiency in CampusNexus student database preferred.
Well-developed oral and written communication skills.
Excellent organizational and analytical skills.
Flexibility to learn new methodologies, technologies and systems.
Ability to handle a high pressure environment with significant timeline pressures.
Able to interact with employees, potential students and outside contacts of all levels, providing excellent customer service.
Ability to work independently and with a team as well as with various constituents
Benefits of Employment
ECPI University provides a comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance. To learn more about benefits at ECPI University, click HERE.
Committed to excellence and innovation, ECPI University is proud to be an equal opportunity employer.
$34k-47k yearly est. 60d+ ago
Records Clerk
Staff Careers
Medical records clerk job in Greenville, SC
As a member of the Information Governance Department, the RecordsClerk provides high quality records related support. Maintains positive working relationships with clients, attorneys and support staff. Adheres to strict confidentiality, timeliness and accuracy of all related work.
ESSENTIAL FUNCTIONS:
Maintains and secures records in accordance with established Firm policies and procedures.
Receives and processes files for central filing and off-site storage.
Assembles files in chronological order and maintains a neat and orderly file room.
Researches the location of folders and documents upon the request of designated office management.
Assists in the conversion of incoming lateral client/matter files into the Firm wide records management system.
Manages the inventory of files in off-site storage and facilitates all transfers by indexing and overseeing the pickup of boxes.
Handles file retrieval requests via RIM application, phone or e-mail for central file room and off-site storage.
Maintains records equipment, materials and supplies and informs the IMC department of any supply needs or equipment repairs.
Regularly works with standard file boxes weighing up to 40 pounds.
Assists in the implementation of future records initiatives including software and process changes.
ADDITIONAL FUNCTIONS:
May assist as a back-up in front desk, greeting clients, answering in-coming calls, etc.
Other duties and projects, as assigned.
QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES):
Education:
High school diploma or equivalent required.
Experience:
1-2 years of prior experience in a law firm preferred.
Knowledge, Skills, & Abilities:
Ability to handle lifting of file boxes weighing up to 40 pounds.
Prior office clerical experience with photocopying, faxing and scanning.
Ability to write, read and edit documents.
Microsoft Office, specifically Microsoft Excel, any RIM software applications, IGovern, iManage, ICE, Iron Mountain etc., is also helpful.
Professional appearance and team player.
Strong communication skills.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL REQUIREMENTS
Medium Work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects 20 to 50 pounds frequently, and/or greater than negligible up to 10 pounds.
VISUAL ACUITY
Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
DISCLAIMER
Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.
Equal Opportunity Employer - vets, disability
$24k-33k yearly est. 37d ago
Medical Record, Part-time
River Falls Post Acute
Medical records clerk job in Slater-Marietta, SC
Receive and follow work schedule/instructions from your supervisor and as outlined in our established policies and procedures. Assist in organizing, planning and directing the medicalrecords department in accordance with established policies and procedures.
Assist the MedicalRecords/Health Information Consultant as required.
Maintain minutes of meetings.
File as necessary.
Develop and maintain a good working rapport with inter department personnel, as well as other departments within the facility, to assure that medicalrecords can be properly maintained.
Assist in recording all incidents/accidents.
File in accordance with established policies and procedures.
Retrieve resident records (manually/electronically).
Deliver as necessary.
Files information such as nurses' notes, resident assessments, progress notes, laboratory reports, x ray results, correspondence, etc.
, into resident charts.
Collect, assemble, check and file resident charts as required.
Assist MDS Coordinator in scheduling assessments in accordance with current facility and OBRA guidelines.
Ensure incomplete records/charts are returned to appropriate departments or personnel for correction.
Assist in developing procedures to ensure resident records are properly completed, assembled, coded, signed, indexed, etc.
, before filing.
Establish a procedure to ensure resident charts/records do not leave the medicalrecords room except as authorized in our policies and procedures.
Maintain a record of authorized information released from charts/records, i.
e.
, type information, name of recipient, date, department, etc.
Abstract information from records as authorized/required for insurance companies, Medicare, Medicaid, VA, etc.
in accordance with current Privacy Rules.
Index medicalrecords as directed by the medicalrecords/health information consultant.
Maintain various registries as directed including register for admission and discharge of residents.
Transcribe and type reports for physicians as necessary.
Collect charts, assemble them in proper order, and inspect them for completion.
Pick up and deliver resident medicalrecords from wards, nurses' stations, and other designated areas as necessary.
Batch resident information into the computer and retrieve resident demographic information as appropriate or as instructed.
Answer telephone inquiries concerning medicalrecords functions.
Prepare written correspondence as necessary.
Retrieve medicalrecords when requested by authorized personnel (i.
e.
, physicians, nurses, government agencies and personnel, etc.
) Assure that medicalrecords taken from the department are signed out and signed in upon return to the department.
File active and inactive records in accordance with established policies.
Index medicalrecords as directed.
Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Administrator.
• Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
Report any known or suspected unauthorized attempt to access facility's information system.
Assume the administrative authority, responsibility, and accountability of performing the assigned duties of this position.
Committee Functions Perform secretarial duties for committees of the facility as directed.
Collect and assemble/compile records for committee review, as requested, and prepare reports for staff/other committees as directed.
Personnel Functions Report known or suspected incidents of fraud to the Administrator.
Ensure that departmental computer workstations left unattended are properly logged off or the password protected automatic screen saver activates within established facility policy guidelines.
Staff Development Attend and participate in mandatory facility in service training programs as scheduled (e.
g.
, OSHA, TB, HIPAA, Abuse Prevention, etc.
).
Attend and participate in workshops, seminars, etc.
, as approved.
Safety and Sanitation Report all unsafe/hazardous conditions, defective equipment, etc.
, to your supervisor immediately.
Equipment and Supply Functions Report equipment malfunctions or breakdowns to your supervisor as soon as possible.
Ensure supplies have been replenished in work areas as necessary.
Assure that work/assignment areas are clean and records, files, etc.
, are properly stored before leaving such areas on breaks, end of workday, etc.
Budget and Planning Functions Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc.
Other duties as assigned Supervisory Requirements ou are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.
Qualification Education and/or Experience Must possess, as a minimum, a high school diploma or GED.
Must be able to type a minimum of 45 words per minute and use dictation equipment.
A working knowledge of medical terminology, anatomy and physiology, legal aspects of health information, coding, indexing, etc.
, preferred but not required.
On the job training provided in medicalrecord and health information system procedures.
Must be knowledgeable of medical terminology.
Be knowledgeable in computers, data retrieval, input and output functions, etc.
Language Skills Must be able to read, write, speak, and understand the English language.
Ability to read technical procedures.
Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Reasoning Ability Must possess the ability to make independent decisions when circumstances warrant such action.
Must possess the ability to deal tactfully with personnel, residents, visitors and the general public.
Must possess the ability to work harmoniously with other personnel.
Must possess the ability to minimize waste of supplies, misuse of equipment, etc.
Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices.
Be able to follow written and oral instructions.
Must not pose a direct threat to the health or safety of other individuals in the workplace.
Physical Demands Must be able to move intermittently throughout the workday.
Must be able to speak and write the English language in an understandable manner.
Must be able to cope with the mental and emotional stress of the position.
Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.
Must function independently, have personal integrity, have flexibility, and the ability to work effectively with other personnel.
Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination.
Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet.
May be necessary to assist in the evacuation of residents during emergency situations.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Works in office areas as well as throughout the facility.
Moves intermittently during working hours.
Is subject to frequent interruptions.
Works beyond normal working hours, weekends and holidays and on other shifts/positions as necessary.
Is subject to call back during emergency conditions (e.
g.
, severe weather, evacuation, post disaster, etc.
).
Attends and participates in continuing educational programs.
Is subject to injury from falls, burns from equipment, odors, etc.
, throughout the workday, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants.
Is subject to exposure to infectious waste, diseases, conditions, etc.
, including TB and the AIDS and Hepatitis B viruses.
Communicates with nursing personnel, and other department personnel.
Is subject to hostile and emotionally upset residents, family members, personnel, visitors, etc.
Is involved with residents, family members, personnel, visitors, government agencies and personnel, etc.
, under all conditions and circumstances.
May be subject to the handling of and exposure to hazardous chemicals.
Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Critical features of this job are described under various headings above.
They may be subject to change at any time due to reasonable accommodation or other reasons.
The above statements are strictly intended to describe the general nature and level of the work being performed.
They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
$23k-30k yearly est. 2d ago
Area Health Information Specialist I
Datavant
Medical records clerk job in Greenville, SC
Job Description
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
Position Highlights:
Full-Time: Monday-Friday 8:00AM-4:30 PM EST
Location: The business need for this role is to have a traveling employee flexible enough to cover from Greenville to Oconee. The role will split days between those two locations.
Comfortable working in a high-volume production environment.
Processing medicalrecord requests by taking calls from patients, insurance companies and attorneys to provide medical status.
Documenting information in multiple platforms using two computer monitors.
Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance
You will:
Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
Maintain confidentiality and security with all privileged information.
Maintain working knowledge of Company and facility software.
Adhere to the Company's and Customer facilities Code of Conduct and policies.
Inform manager of work, site difficulties, and/or fluctuating volumes.
Assist with additional work duties or responsibilities as evident or required.
Consistent application of medical privacy regulations to guard against unauthorized disclosure.
Responsible for managing patient health records.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
Ensures medicalrecords are assembled in standard order and are accurate and complete.
Creates digital images of paperwork to be stored in the electronic medicalrecord.
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Answering of inbound/outbound calls.
May assist with patient walk-ins.
May assist with administrative duties such as handling faxes, opening mail, and data entry.
May schedules pick-ups.
Assist with training associates in the HIS I position.
Generates reports for manager or facility as directed.
Must exceed level 1 productivity expectations as outlined at specific site.
Participates in project teams and committees to advance operational strategies and initiatives as needed.
Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
Other duties as assigned.
What you will bring to the table:
High School Diploma or GED.
Must be 18 years of age or older.
Able to travel local/regionally 75% or more of the time.
Ability to commute between locations as needed.
Able to work overtime during peak seasons when required.
1-year Health Information related experience
Meets and/or exceeds Company's Productivity Standards
Basic computer proficiency.
Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
Professional verbal and written communication skills in the English language.
Detail and quality oriented as it relates to accurate and compliant information for medicalrecords.
Strong data entry skills.
Must be able to work with minimum supervision responding to changing priorities and role needs.
Ability to organize and manage multiple tasks.
Able to respond to requests in a fast-paced environment.
Bonus points if:
Previous production/metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy.
$23k-31k yearly est. 5d ago
Patient Services Representative
Godshall Recruiting
Medical records clerk job in Greenville, SC
Salary: $17-$18/hour Is this your perfect fit? • Do you possess a compassionate, patient-focused attitude and commitment to providing excellent patient customer service? • Hiring Immediately If that describes you, we need to talk! What your day will look like:
• Ability to manage a high volume of calls in a timely manner
• Schedule/cancel and confirm appointments and document properly
• Monitor schedules and maintain appointment cancellation lists
• Understand and follow policies for escalating calls to the clinical area
Benefits:
• Medical
• Dental
• Vision
• 401K w/match
Type: Temp - Hire
To be a champion in this role, you will need:
• Epic experience preferred
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Ability to problem solve.
We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we ask that you give us 1-2 business days to review your experience and skills. You will then hear back from one of our recruiting professionals on your next step. If you are checking in to see what types of roles we have, please consider reaching out to your recruiter instead. We will happily update your file and make sure we consider you for all roles your experience is a perfect fit for!
Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.
$17-18 hourly 52d ago
Patient Service Coordinator
Blue Cloud Pediatric Surgery Centers
Medical records clerk job in Greenville, SC
NOW HIRING PATIENT SERVICE COORDINATOR - DENTAL OFFICE FRONT DESK ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors.
As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams.
Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home!
OUR VISION & VALUES
At Blue Cloud, it's our vision to be the leader in safety and quality for
pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision.
* We cheerfully work hard
* We are individually empathetic
* We keep our commitments
ABOUT YOU
You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient.
YOU WILL
* Greet and register patients and family members
* Manage appointments and daily schedule
* Manage and provide patients and their families with appropriate forms and informational documents
* Provide Customer service
* Escalate any issues, questions, or calls to the appropriate parties
YOU HAVE
Requirements + Qualifications
* High School Diploma or equivalent
* 2 to 3 years of customer service experience in high-volume dental or medical office setting.
* Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively.
* Computer skills to include word processing and spreadsheet.
Preferred
* Strong background in patient care environment
BENEFITS
* We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K.
* No on call, no holidays, no weekends
* Bonus eligible
Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
$32k-44k yearly est. 7d ago
PGA Certified STUDIO Performance Specialist
PGA Tour Superstore 4.3
Medical records clerk job in Greenville, SC
Overview (pay range: 15-23 HR) At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates - driven by our vision to inspire people through golf and tennis.
Position Summary
Reporting to the Sales and Service Manager, the STUDIO Performance Specialist delivers world-class service through expert instruction and precision fitting. This hybrid role blends the responsibilities of a Golf Instructor and a Fitting Specialist, ensuring every customer receives a tailored experience that improves their game and drives lasting relationships.
The STUDIO Performance Specialist is responsible for achieving KPIs across both fittings and lessons, proactively growing their client base, and maintaining a fully booked schedule. The role also supports the visual and operational excellence of the STUDIO, leveraging advanced technology and product knowledge to deliver measurable performance results.
Key Responsibilities:
Customer Experience & Engagement
* Engage every customer with world-class service by demonstrating PGA TOUR Superstore's Service Behaviors.
* Build lasting relationships that encourage repeat business and client referrals.
* Educate and inspire customers by connecting instruction and equipment performance to game improvement.
Instruction & Coaching
* Conduct one-on-one lessons, clinics, and group events tailored to player needs, goals, and skill levels.
* Utilize technology such as TrackMan, SAM PuttLab, and USchedule to deliver data-driven instruction.
* Develop personalized lesson plans and track student progress, providing constructive feedback and measurable improvement.
* Proactively organize clinics and performance events to build customer engagement and community participation.
Fitting & Equipment Performance
* Execute professional club fittings using PGA TOUR Superstore's certified fitting techniques and technology.
* Maintain a brand-agnostic approach to ensure customers are fit for the best equipment based on their unique swing data and goals.
* Educate customers on product features, benefits, and performance differences across brands.
* Accurately enter and manage custom orders, ensuring all specifications are documented precisely.
Operational & Visual Excellence
* Maintain all STUDIO areas (simulators, components drawers, putting green) to the highest visual and operational standards.
* Ensure equipment, software, and technology remain functional and calibrated.
* Support front-end operations, including returns, lesson redemptions, loyalty programs, and promotions.
* Stay current on marketing campaigns and merchandising events, executing promotional setups and maintaining accurate displays.
Performance & Business Growth
* Achieve key performance indicators (KPIs) such as:
* Lessons and fittings completed
* Sales per hour and booking percentage
* Clinic participation and conversion to sales
* Proactively grow the STUDIO business through client outreach, networking, and relationship management.
* Provide consistent feedback to the Sales and Service Manager to improve operations, merchandising, and customer experience.
Qualifications and Skills Required
* Certification: Only PGA Members and Apprentices in good standing with the PGA of America are eligible for this role. The candidate must maintain good standing with the PGA for the duration of employment. The candidate may be asked to provide proof of PGA membership in the form of a current membership card or proof of membership dues payment.
* Communication: Strong interpersonal, listening, and verbal/written communication skills with the ability to engage and educate customers.
* Technical Proficiency: Working knowledge of Microsoft Office Suite and fitting/instruction technology (TrackMan, SAM PuttLab, USchedule).
* Organization: Ability to manage multiple priorities, maintain schedules, and meet deadlines.
* Education: High school diploma or equivalent required; PGA certification or equivalent instruction credentials preferred.
* Experience:
* 2+ years of golf instruction and club fitting experience preferred.
* Experience with swing analysis tools and custom club building highly valued.
* Physical Demands: Must be able to stand for extended periods, move throughout the store, lift up to 30 lbs overhead, and work in simulator environments.
* Availability: Must maintain flexible availability, including nights, weekends, and holidays.
* Accountability: Demonstrates strong self-accountability, professionalism, and a proactive drive for results.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn't just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.
An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.
$29k-39k yearly est. Auto-Apply 27d ago
The Onyx Group - Medical Reimbursement Specialist
Tribe 513
Medical records clerk job in Greenville, SC
Job Title: Medical Reimbursement Specialist Supervised by: Coordinator, Billing Posting: Internal and External Weekly Hours: Full-time We are seeking a detail-oriented and motivated Medical Reimbursement Specialist (MRS) to join our billing team. This individual will play a critical role in ensuring accurate, efficient billing processes and timely reimbursement from insurance providers. Responsibilities include managing unpaid claims, processing corrections, submitting appeals, and fostering strong relationships with patients, providers, and insurance representatives. The ideal candidate will be goal-driven, accurate, and aligned with our culture of humility, integrity, and service.
Key Responsibilities:
Accurately review, verify, and submit corrected claims to ensure complete and error-free processing
Utilize clearinghouse tools to manage electronic payments and address claim errors
Interpret insurance explanation of benefits (EOBs) and identify necessary follow-up actions
Proactively manage aging reports, focusing on claims outstanding over 30 days
Submit appeals and additional documentation to secure full reimbursement when applicable
Coordinate medicalrecords requests and respond to insurance company inquiries
Communicate professionally with patients, payers, and providers to resolve billing issues
Meet regularly with the Billing Coordinator and Team Lead to troubleshoot challenges and identify process improvements
Attend department meetings and participate in ongoing training and education
Maintain strict confidentiality in accordance with HIPAA and internal policy
Embody "The Tribe Way" by serving others with humility, integrity, and conscious leadership
Education:
High School Diploma or equivalent.
Skills & Experience:
Strong knowledge of medical billing, collections, and third-party payer procedures required
At least 2 years of experience working in medical billing required
Experience navigating multiple EMR systems. Proficiency with eClinicalWorks preferred.
Experience navigating payer websites
Proficiency with computer systems, and office equipment
Strong organizational skills with excellent attention to detail
Professional and friendly communication skills
Ability to navigate challenging conversations, resulting in positive outcomes
Ability to handle a multi-line phone system and multitask in a fast-paced environment
Ability to adapt and expand skills to meet the billing needs of a fast-growing company.
Problem solving skills required
Working Environment and Physical Demands:
You must be able to sit or stand at a desk and work on a computer screen and phone for the majority of an eight (8) hour shift.
$29k-39k yearly est. 11d ago
Patient Services Representative
Titan Placement Group
Medical records clerk job in Anderson, SC
Patient Services Representative needed in Anderson, SC.
Titan Placement Group invites you to explore an opportunity in the Electric City. Anderson, often referred to as the "Friendliest City in South Carolina," is known for its rich history, beautiful lake views of Hartwell, and a vibrant downtown area. This charming city offers the perfect balance between small-town serenity and modern amenities.
Salary and Benefits
The pay range for this position is $17 - $18.50 per hour
Health Insurance - Employer Covers 80%
Dental Insurance
Vision Insurance
Short Term Disability
Life Insurance - $15,000
License Renewal Paid by Employer
403b With 3% Match Retirement Plan
21 Days PTO For The 1st Year
8 Paid Holidays
1 Floating Holiday
Flex Spending Account
Full support staff
No Weekends
Responsibilities
Monday - Friday (8:00am - 5:00pm)
Greet patients and serve as the first point of contact at the front desk
Schedule appointments, verify information, and manage patient check-in and check-out
Answer phones, route calls, and respond to patient questions in a professional manner
Maintain accurate patient records within the EMR system
Coordinate with clinical staff to keep daily workflows running smoothly
Collect required forms, insurance information, and documentation
Support front office operations across locations as needed
Requirements
High school diploma or equivalent required
At least 1 year of experience working the front desk in a medical office or healthcare setting
Comfortable and experienced using electronic medicalrecords (EMR) systems
Solid understanding of basic medical terminology
Strong communication skills with the ability to build positive working relationships with patients, providers, leadership, and teammates
Able to confidently manage patient scheduling and workflows within an EMR or patient management system
Flexible to work varied hours, occasional overtime, and travel between office locations as needed
Valid driver's license required for travel to meetings, events, or coverage at other sites
About Us
Titan Placement Group is a permanent placement healthcare recruiting firm that is bridging the gap between healthcare companies and high-quality candidates. We do that by utilizing our core values of communication, collaboration, and accountability. Titan Placement Group is an EEO/AA/Disability/Protected Veteran Employer. We encourage minority and female candidates to apply.
If interested, please apply, or email your resume to ***********************
We can always be reached by phone at **************.
$17-18.5 hourly Easy Apply 14d ago
Patient Phone Services Representative
Brio Medical
Medical records clerk job in Greer, SC
Job DescriptionDescription:
You are someone who relates well to others. You can listen to someone else's story and imagine yourself in their situation. You use this emotional awareness and sensitivity in the way that you respond in conversation by acknowledging frustrations and speaking to others in a compassionate way. You enjoy being around other people, but do not need face-to-face interaction with patients in order to make it through your day. Empathy, dependability, and adaptability are at the top of your strengths list. Your love for people motivates you to serve others and serve them well.
You need to be comfortable tackling a task on your own and seeing it through to completion. At the same time, you should be a team player who thinks about how individual actions impact the team as a whole. You should not be afraid to take on specific tasks and projects in addition to your daily workflow. When there is not much “downtime” in a day, you thrive by staying busy and facing each obstacle that comes your way. Multi-tasking should be something that comes naturally to you. Typing while talking and guiding a caller through your conversation is a challenge you are willing to take on!
We need you to not only take in information, but also ask questions that deepen your own understanding to a point where you can communicate that same information to others. You don't have to memorize everything about our company, but you do need to appreciate the history and intentionality behind processes that are already in place and be strategic about organizing the information you are given.
Being able to use good judgment is necessary for this role especially with the gray area situations that come up from time to time. We need you to be a creator when it comes to improving and optimizing the resources we offer to our patients. You see yourself as a voice for our Brio patients!
Most importantly, you will put your fellow team members before yourself. You are humble and extend grace to all people (especially when they might not deserve it!).
Position Overview:
Responsible for answering incoming calls for Brio Primary Care. Clearly communicating with and providing over-the-top customer service to all callers. Making sure our patients and callers feel connected and heard.
Essential Functions:
Answering all incoming calls promptly, efficiently and with compassion.
Inviting, connecting, and partnering with our patients to help provide extraordinary patient care.
Responsibilities including but not limited to scheduling appointments, answering informational questions accurately, and connecting callers with other departments as necessary.
Efficiently multi-tasking, especially in times of high volume.
Attending team development meetings, trainings, and quarterly one-on-ones with supervising Coordinator throughout the year.
Other duties as assigned.
Requirements:
Qualifications:
Minimum education requirement: High School Diploma or GED.
Customer service experience required.
Experience in a healthcare setting preferred.
Expert computer skills and able to type 50 wpm.
Work environment and Physical demands:
Ability to sit at a computer terminal for long periods of time.
Ability to be physically in attendance at workstation at designated company office location during normal business hours designated for this position.
Ability to travel up to 10% of the time.
Ability to lift up to 20 lbs.
$27k-32k yearly est. 14d ago
Patient Service Representative
The Children's Medical Center 4.7
Medical records clerk job in Greenville, SC
Job Description
The Children's Medical Center, PA is a Pediatric practice located in the Upstate of South Carolina and has been serving the Upstate for almost 60 years. We have five locations throughout Anderson and Greenville County. As a Patient-Centered Medical Home, we are focused on improving the health of our communities. In addition to a team of Pediatricians, Nurse Practitioners, and Physician Assistants, we offer behavioral health services through our team of behavioral health providers.
The Children's Medical Center, PA is seeking a Patient Service Representative Float to join our team.
Position Type: PRN (As Needed)
Responsibilities:
Welcomes patients and visitors, ensuring a positive and professional first impression.
Completes patient check-in, verifies demographics, updates forms, and scans required documents.
Manages patient check-out, including scheduling follow-up appointments and communicating care instructions.
Answers multi-line phone calls, routes messages, and assists with patient inquiries.
Verifies insurance coverage and eligibility; communicates copays, deductibles, and balances.
Collects payments accurately and documents transactions in the EHR.
Schedules appointments in accordance with provider templates and practice guidelines.
Manages referral requests, school forms, medicalrecord requests, and other administrative needs.
Maintains accuracy of patient information within the electronic medicalrecord.
Protects patient confidentiality and follows HIPAA and practice compliance requirements.
Supports clinic workflow by communicating with clinical and administrative staff.
Ensures front desk and waiting room areas remain clean, organized, and adequately stocked.
Other duties as assigned by manager/supervisor.
Position Requirements:
Strong verbal and written communication skills
Ability to be resourceful and maintain professionalism
Ability to multitask while maintaining accuracy and attention to detail
Float to all five (5) locations as needed and occasional Saturdays
Licensing/Certification:
NA
Education:
High School Diploma or equivalent
Additional training or coursework in medical office administration preferred.
Experience:
One year of experience in customer service or receptionist role, preferably in a medical office setting
Physical Requirement:
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 25 pounds.
$31k-36k yearly est. 4d ago
Patient Service Representative
Triangle Visions Optometry
Medical records clerk job in Greenwood, SC
Job DescriptionJoin Triangle Visions as a Patient Service Representative in Greenwood, SC! Are you a great communicator with a passion for healthcare? Triangle Visions invites you to join our team as a Patient Service Representative. Why Work With Us?
- Work-Life Balance: Enjoy a supportive Monday - Friday schedule.
- Competitive Compensation: Monthly bonus plan and comprehensive benefits package.
- Health Benefits: Medical, dental (100% of preventative care covered), and free vision coverage.
- Generous Time Off: Paid time off (PTO) and holiday pay.
- Professional Development: Access $5K+ annually for tuition and continuing education reimbursement.
- Family Support: Adoption assistance program.
- Employee Perks: Free eyewear and discounts for friends and family.
Your Role:
- Maintain a professional and friendly attitude while greeting office guests and speaking with patients about their insurance coverage and appointments.
- Handle record-keeping, invoicing, database maintenance, and customer issues.
Join Us Today!
Ready to make a difference in patients' lives and advance your career? Apply now for the Patient Service Representative position in Greenwood, SC, and become part of the Triangle Visions team!ResponsibilitiesPatient Service Representative Job Responsibilities
Greets patients without delay.
Promptly answers the telephone in a friendly and courteous manner.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
Determines both medical and vision insurance eligibility in accordance with patient's current plan coverage.
Ensures all office systems are maintained.
Maintains a safe working environment for all team members and patients.
Performs other administrative responsibilities as assigned by Practice Manager or as business needs.
Required SkillsPatient Service Representative Job Qualifications
High School graduate or equivalent
2+ years of office experience in a healthcare setting
Basic knowledge of services, products, vision insurance plans/coverage and office operations preferred, but not required.
Strong customer service skills
Strong communicator and listener
Problem solving ability
Organization skills
$27k-32k yearly est. 11d ago
Patient Services Representative FT Days
Prisma Health 4.6
Medical records clerk job in Walhalla, SC
Inspire health. Serve with compassion. Be the difference.
Responsible for aspects of front office management and operation as assigned.
Essential Functions
All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.
Responsible for complete and accurate patient registration, pre-certification, charge capture and accurately coding diagnoses given by physicians. Responsible for posting all payments and balancing with the computer reports at day end. Requires a high level of public contact and excellent interpersonal skills. Arranges for patient pre-payments and enforces financial agreements prior to providing service. Gathers charge information, codes, enters into database, completes billing process, distributes billing information. Files insurance claims and assists patients in completing insurance forms. Processes unpaid accounts by contacting patients and third-party payers.
Liaison between patient and medical support staff.Greets patients and visitors in a prompt, courteous, and helpful manner.Checks in patients, verifies and updates necessary insurance information in the patient accounting system.Obtains signatures on all forms and documents as required.Assists patients with ambulatory difficulties.Maintains appointment book and follows office scheduling policies.Provides front office phone support as needed and outlined throughcross trainingprogram.Screens visitors and responds to routine requests for information.Responsible for gathering, accurately coding and posting outpatient charges.Processes vouchers and private payments, to include updating registration screens based on information on checks.Research address verification as needed.Helps to process mail return statements and outgoing statements.Acquires billing information for all doctors for all patients seen in practice.Performs cashiering functions including monitoring and balancing cash drawer daily. Prepares daily cash deposits.Receives payments from patients and issues receipts. Codes and posts payments and maintains required records, reports and files.Works with patients in securing prepayment sources or financial agreements prior to providing service.Participates with other staff to achieve account resolution. Assists with outpatient coding and error resolution. Processes edits and Customer Service and Collection Request for resolution within specified time frames.Identify trends and communicates problems to management.Updates patient account database.Maintains and updates current information on physician's schedules.Schedules surgeries, ancillary services and follow-up outpatient appointments and admissions as requested.Answers questions regarding patient appointments and testing.Assembles patients' charts for next day visit.Updates profiles on all patients, ensuring completeness and accuracy.Oversees waiting area, coordinates patient movement, reports problems or irregularities.
Assists patients with questions on insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, etc. Processes benefit correspondence, signature, and insurance forms to expedite payment of outstanding claims.Assists patients in completing all necessary forms to obtain hospitalization or Surgical pre-certification from insurance companies.Follows-up with insurance companies ensuring that coverage is approved.Posts all actions and maintains permanent record of patient accounts.Answers patient questions and inquiries regarding their accounts.Confirms all workers' compensation claims with employees.Prepares disability claims in a timely manner.Follows-up with insurance companies ensuring that claims are paid as directed.Maintains files with referral slips, medical authorizations, and insurance slips.
Researches all information needed to complete outpatient billing process including getting charge information from physicians.Codes information about procedures performed and diagnosis on charge.Keys charge information into on-line entry program. Processes and distributes copies of billings according to clinic policies.Assists with outpatient coding and error resolution.Pulls charts for scheduled appointments in advance.Delivers, transports, sorts and files returned charts.Picks up lab reports, dictations, X-rays, and correspondence.Continually checks for misfiled charts and refiles according to filing system. Maintains orderly files.Files all medical reports. Purges obsolete records and files in storage.Destroys outdated records following established procedures for retention and destruction.Makes up new patient charts. Repairs damaged charts. Assists in locating and filing records.Works with medical assistants and other staff to route patient charts to proper location.Follows medicalrecords policies and procedures. -
Collects payments at time of service for daily outpatient visit services.Reviews each account via computer to ensure patient's account(s) are being paid on a timely basis.Performs collection actions including contacting patients by telephone and resubmitting claims to third party reimburses.Evaluates patient financial status and establishes budget payment plans.Reviews accounts for possible assignment to collection agency, makes recommendation to Clinical Dept. Practice Manager.Identifies and resolves patient billing complaints.Participates with other staff to follow up on accounts until zero balance or turned over for collection. Participates in educational activities.Gathers and verifies superbills for specified practice on a daily basis.Enters all charge and same day payment information for patient visits and hospital patients, verifying accuracy of coding, charging and patient insurance status.Prints daily reports, verifying charge entry balancing at day end.Backs up and closes computer files on a daily basis, logging as appropriate (i.e. closing all batches in accordance with policy).Registers new patients after verifying patient status on computer inquiry. Updates financial information as indicated. Maintains strictest confidentiality.Participates in educational activities.Performs related work as required.As representative of Prisma Health Clinical Department, is expected to maintain neat and professional appearance, demonstrate commitment to serve at all times and uphold guidelines set forth in office manual. -
Performs other duties as assigned.
Supervisory/Management Responsibility
This is a non-management job that will report to a supervisor, manager, director, or executive.
Minimum Requirements
Education - High School diploma or equivalent OR Post-high school diploma. Associate degree in technical specialty program of 18 months minimum in length preferred
Experience - No previous experience required. Multi-specialty group practice setting experience preferred
In Lieu Of
NA
Required Certifications, Registrations, Licenses
NA
Knowledge, Skills and Abilities
Basic understanding of ICD-9 and CPT coding - Preferred
Work Shift
Day (United States of America)
Location
Family Medicine - Walhalla
Facility
1081 Family Medicine Walhalla
Department
10816820 Rural Health
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
$27k-31k yearly est. 5d ago
Area Health Information Specialist I
Datavant
Medical records clerk job in Greenville, SC
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
Position Highlights:
Full-Time: Monday-Friday 8:00AM-4:30 PM EST
Location: The business need for this role is to have a traveling employee flexible enough to cover from Greenville to Oconee. The role will split days between those two locations.
Comfortable working in a high-volume production environment.
Processing medicalrecord requests by taking calls from patients, insurance companies and attorneys to provide medical status.
Documenting information in multiple platforms using two computer monitors.
Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance
You will:
Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
Maintain confidentiality and security with all privileged information.
Maintain working knowledge of Company and facility software.
Adhere to the Company's and Customer facilities Code of Conduct and policies.
Inform manager of work, site difficulties, and/or fluctuating volumes.
Assist with additional work duties or responsibilities as evident or required.
Consistent application of medical privacy regulations to guard against unauthorized disclosure.
Responsible for managing patient health records.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
Ensures medicalrecords are assembled in standard order and are accurate and complete.
Creates digital images of paperwork to be stored in the electronic medicalrecord.
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Answering of inbound/outbound calls.
May assist with patient walk-ins.
May assist with administrative duties such as handling faxes, opening mail, and data entry.
May schedules pick-ups.
Assist with training associates in the HIS I position.
Generates reports for manager or facility as directed.
Must exceed level 1 productivity expectations as outlined at specific site.
Participates in project teams and committees to advance operational strategies and initiatives as needed.
Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
Other duties as assigned.
What you will bring to the table:
High School Diploma or GED.
Must be 18 years of age or older.
Able to travel local/regionally 75% or more of the time.
Ability to commute between locations as needed.
Able to work overtime during peak seasons when required.
1-year Health Information related experience
Meets and/or exceeds Company's Productivity Standards
Basic computer proficiency.
Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
Professional verbal and written communication skills in the English language.
Detail and quality oriented as it relates to accurate and compliant information for medicalrecords.
Strong data entry skills.
Must be able to work with minimum supervision responding to changing priorities and role needs.
Ability to organize and manage multiple tasks.
Able to respond to requests in a fast-paced environment.
Bonus points if:
Previous production/metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our .
$23k-31k yearly est. Auto-Apply 60d+ ago
Patient Service Representative
The Children's Medical Center 4.7
Medical records clerk job in Piedmont, SC
Job Description
The Children's Medical Center, PA is a Pediatric practice located in the Upstate of South Carolina and has been serving the Upstate for almost 60 years. We have five locations throughout Anderson and Greenville County. As a Patient-Centered Medical Home, we are focused on improving the health of our communities. In addition to a team of Pediatricians, Nurse Practitioners, and Physician Assistants, we offer behavioral health services through our team of behavioral health providers.
The Children's Medical Center, PA is seeking a Patient Service Representative to join our team.
Primary Location: Powdersville SC
Position Type: Full-Time
Schedule: Mon-Fri 8:00-5:00, Occasional Saturdays
Responsibilities:
Welcomes patients/clients/visitors, determines the purpose of the visit, and directs patients to the appropriate person or departments.
Completes patient check-in, verifies demographics, updates forms, and scans required documents.
Manages patient check-out, including scheduling follow-up appointments and communicating care instructions.
Answers multi-line phone calls, routes messages, and assists with patient inquiries.
Verifies insurance coverage and eligibility; communicates copays, deductibles, and balances.
Collects payments accurately and documents transactions in the EHR.
Schedules appointments in accordance with provider templates and practice guidelines.
Manages referral requests, school forms, medicalrecord requests, and other administrative needs.
Maintains accuracy of patient information within the electronic medicalrecord.
Protects patient confidentiality and follows HIPAA and practice compliance requirements.
Supports clinic workflow by communicating with clinical and administrative staff.
Ensures front desk and waiting room areas remain clean, organized, and adequately stocked.
Other duties as assigned by manager/supervisor.
Position Requirements:
Strong verbal and written communication skills.
Ability to remain professional, resourceful, and calm in a fast-paced environment.
Strong customer service skills with the ability to work with children and families.
Ability to float between front-office and clinical duties as needed.
Licensing/Certification:
NA
Education:
High School Diploma or equivalent
Additional training or coursework in medical office administration preferred.
Experience:
One year of experience in customer service or receptionist role, preferably in a medical office setting
Physical Requirement:
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 25 pounds.
$31k-36k yearly est. 16d ago
Patient Services Representative F/T Day
Prisma Health 4.6
Medical records clerk job in Taylors, SC
Inspire health. Serve with compassion. Be the difference.
Responsible for aspects of front office management and operation as assigned.
Essential Functions
All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.
Responsible for complete and accurate patient registration, pre-certification, charge capture and accurately coding diagnoses given by physicians. Responsible for posting all payments and balancing with the computer reports at day end. Requires a high level of public contact and excellent interpersonal skills. Arranges for patient pre-payments and enforces financial agreements prior to providing service. Gathers charge information, codes, enters into database, completes billing process, distributes billing information. Files insurance claims and assists patients in completing insurance forms. Processes unpaid accounts by contacting patients and third-party payers.
Liaison between patient and medical support staff.Greets patients and visitors in a prompt, courteous, and helpful manner.Checks in patients, verifies and updates necessary insurance information in the patient accounting system.Obtains signatures on all forms and documents as required.Assists patients with ambulatory difficulties.Maintains appointment book and follows office scheduling policies.Provides front office phone support as needed and outlined throughcross trainingprogram.Screens visitors and responds to routine requests for information.Responsible for gathering, accurately coding and posting outpatient charges.Processes vouchers and private payments, to include updating registration screens based on information on checks.Research address verification as needed.Helps to process mail return statements and outgoing statements.Acquires billing information for all doctors for all patients seen in practice.Performs cashiering functions including monitoring and balancing cash drawer daily. Prepares daily cash deposits.Receives payments from patients and issues receipts. Codes and posts payments and maintains required records, reports and files.Works with patients in securing prepayment sources or financial agreements prior to providing service.Participates with other staff to achieve account resolution. Assists with outpatient coding and error resolution. Processes edits and Customer Service and Collection Request for resolution within specified time frames.Identify trends and communicates problems to management.Updates patient account database.Maintains and updates current information on physician's schedules.Schedules surgeries, ancillary services and follow-up outpatient appointments and admissions as requested.Answers questions regarding patient appointments and testing.Assembles patients' charts for next day visit.Updates profiles on all patients, ensuring completeness and accuracy.Oversees waiting area, coordinates patient movement, reports problems or irregularities.
Assists patients with questions on insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, etc. Processes benefit correspondence, signature, and insurance forms to expedite payment of outstanding claims.Assists patients in completing all necessary forms to obtain hospitalization or Surgical pre-certification from insurance companies.Follows-up with insurance companies ensuring that coverage is approved.Posts all actions and maintains permanent record of patient accounts.Answers patient questions and inquiries regarding their accounts.Confirms all workers' compensation claims with employees.Prepares disability claims in a timely manner.Follows-up with insurance companies ensuring that claims are paid as directed.Maintains files with referral slips, medical authorizations, and insurance slips.
Researches all information needed to complete outpatient billing process including getting charge information from physicians.Codes information about procedures performed and diagnosis on charge.Keys charge information into on-line entry program. Processes and distributes copies of billings according to clinic policies.Assists with outpatient coding and error resolution.Pulls charts for scheduled appointments in advance.Delivers, transports, sorts and files returned charts.Picks up lab reports, dictations, X-rays, and correspondence.Continually checks for misfiled charts and refiles according to filing system. Maintains orderly files.Files all medical reports. Purges obsolete records and files in storage.Destroys outdated records following established procedures for retention and destruction.Makes up new patient charts. Repairs damaged charts. Assists in locating and filing records.Works with medical assistants and other staff to route patient charts to proper location.Follows medicalrecords policies and procedures. -
Collects payments at time of service for daily outpatient visit services.Reviews each account via computer to ensure patient's account(s) are being paid on a timely basis.Performs collection actions including contacting patients by telephone and resubmitting claims to third party reimburses.Evaluates patient financial status and establishes budget payment plans.Reviews accounts for possible assignment to collection agency, makes recommendation to Clinical Dept. Practice Manager.Identifies and resolves patient billing complaints.Participates with other staff to follow up on accounts until zero balance or turned over for collection. Participates in educational activities.Gathers and verifies superbills for specified practice on a daily basis.Enters all charge and same day payment information for patient visits and hospital patients, verifying accuracy of coding, charging and patient insurance status.Prints daily reports, verifying charge entry balancing at day end.Backs up and closes computer files on a daily basis, logging as appropriate (i.e. closing all batches in accordance with policy).Registers new patients after verifying patient status on computer inquiry. Updates financial information as indicated. Maintains strictest confidentiality.Participates in educational activities.Performs related work as required.As representative of Prisma Health Clinical Department, is expected to maintain neat and professional appearance, demonstrate commitment to serve at all times and uphold guidelines set forth in office manual. -
Performs other duties as assigned.
Supervisory/Management Responsibility
This is a non-management job that will report to a supervisor, manager, director, or executive.
Minimum Requirements
Education - High School diploma or equivalent OR Post-high school diploma. Associate degree in technical specialty program of 18 months minimum in length preferred
Experience - No previous experience required. Multi-specialty group practice setting experience preferred
In Lieu Of
NA
Required Certifications, Registrations, Licenses
NA
Knowledge, Skills and Abilities
Basic understanding of ICD-9 and CPT coding - Preferred
Work Shift
Day (United States of America)
Location
Palmetto Family Medicine
Facility
2379 Palmetto Family Med Taylors
Department
23791000 Palmetto Family Med Taylors-Practice Operations
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
$27k-31k yearly est. 5d ago
Health Information Specialist II
Datavant
Medical records clerk job in Seneca, SC
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
Position Highlights:
Full-Time: Monday-Friday 8:00AM-4:30 PM EST
Location: This role will be performed at one location (Seneca SC 29672)
Comfortable working in a high-volume production environment.
Processing medicalrecord requests by taking calls from patients, insurance companies and attorneys to provide medical status.
Documenting information in multiple platforms using two computer monitors.
Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance
You will:
Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
Maintain confidentiality and security with all privileged information.
Maintain working knowledge of Company and facility software.
Adhere to the Company's and Customer facilities Code of Conduct and policies.
Inform manager of work, site difficulties, and/or fluctuating volumes.
Assist with additional work duties or responsibilities as evident or required.
Consistent application of medical privacy regulations to guard against unauthorized disclosure.
Responsible for managing patient health records.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
Ensures medicalrecords are assembled in standard order and are accurate and complete.
Creates digital images of paperwork to be stored in the electronic medicalrecord.
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Answering of inbound/outbound calls.
May assist with patient walk-ins.
May assist with administrative duties such as handling faxes, opening mail, and data entry.
May schedules pick-ups.
Assist with training associates in the HIS I position.
Generates reports for manager or facility as directed.
Must exceed level 1 productivity expectations as outlined at specific site.
Participates in project teams and committees to advance operational strategies and initiatives as needed.
Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
Other duties as assigned.
What you will bring to the table:
High School Diploma or GED.
Must be 18 years of age or older.
Ability to commute between locations as needed.
Able to work overtime during peak seasons when required.
1-year Health Information related experience.
Meets and/or exceeds Company's Productivity Standards
Basic computer proficiency.
Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
Professional verbal and written communication skills in the English language.
Detail and quality oriented as it relates to accurate and compliant information for medicalrecords.
Strong data entry skills.
Must be able to work with minimum supervision responding to changing priorities and role needs.
Ability to organize and manage multiple tasks.
Able to respond to requests in a fast-paced environment.
Bonus points if:
Previous production/metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our .
How much does a medical records clerk earn in Greenville, SC?
The average medical records clerk in Greenville, SC earns between $20,000 and $34,000 annually. This compares to the national average medical records clerk range of $25,000 to $40,000.
Average medical records clerk salary in Greenville, SC