Post job

Medical records clerk jobs in Neenah, WI - 90 jobs

All
Medical Records Clerk
Patient Service Representative
Patient Registrar
Medicare Specialist
Unit Secretary
Medical Coder
Patient Service Coordinator
Health Information Specialist
Medical Receptionist
Registration Clerk
Medical Scheduler
Records Specialist
  • Patient Service Representative - Shops & Woodlake (Kohler) - Part Time

    Prevea Health 4.1company rating

    Medical records clerk job in Kohler, WI

    This position will work 22.75 hrs per week and does include the weekend. It is part-time benefit eligible. Patient Service Representative Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care. Job Summary The Patient Service Representative (PSR) role at Prevea Health is responsible for welcoming, registering, and scheduling patients and/or visitors in a friendly and positive manner. This position acts as a liaison between patients and medical staff. The Patient Service Representative (PSR) is responsible for creating a positive first impression for anyone who uses Prevea Health services, whether over the phone, in person, or through MyPrevea. What you will do Coordinate communication between patients, family members, medical staff, providers, and administrative staff via phone, in person, or through MyPrevea. Obtain and confirm accurate demographic and insurance coverage information. Route medical inquiries, complaints & messages to appropriate parties. Assist patients and callers with financial inquiries, including policies, insurance, payments, and other financial needs. Collect required payments, including co-payments, outstanding balances, and payments due at the time of service. Complete necessary account, referral, and claim edit workflows and maintenance in assigned work queues Schedule and confirm patient appointments. Provide accurate daily batch and/or deposits to appropriate staff for processing. Education Qualifications High School Diploma and/or GED Required Experience Qualifications 1-3 years Experience in customer service, insurance and/or healthcare setting Preferred Skills and Abilities Display proficient telephone and computer skills with clear and professional speaking abilities. Able to provide exceptional customer service by assessing patient needs, meeting quality standards, and evaluating satisfaction. Capable of being empathetic and responsive to patient's needs by actively listening, asking appropriate questions, and continually looking for ways to provide assistance. Able to efficiently multi-task and adapt to fast-paced environments with frequently changing protocols and processes. Capable of effectively and positively interacting with staff members throughout the company. Promote teamwork and provide a supportive environment throughout the organization. Display grammar, spelling, and punctuation knowledge to type patient information and take appropriate messages accurately. Able to work independently and think critically using provided information. Physical Demands Sit - Constantly Stand - Rarely Walk - Rarely Drive - Rarely Climb (Stairs/Ladders) - Rarely Bend (Neck) - Frequently Gross Manipulation (Hands/Arms) - Rarely Squat - Rarely Twist/Turn (Neck) - Occasionally Lift/Carry 0-10 lbs. - Rarely Lift/Carry 11-25 lbs. - Rarely Lift/Carry 26-35 lbs. - Rarely Push/Pull up to 10 lbs. - Rarely Push/Pull 11-25 lbs. - Rarely Push/Pull 26-35 lbs. - Rarely Reach (Above shoulder level) - Rarely Reach (Below shoulder level) - Constantly Simple Grasping (Hands/Arms) - Constantly Fine Manipulation (Hands/Arms) - Constantly Gross Manipulation (Hands/Arms) - Constantly Working Conditions Noise - Occasionally Hearing Requirements Hears Whispers < 3 feet - Constantly Hears Whispers 3-8 feet - Constantly Vision Requirements Color Discrimination - Constantly Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit ********************
    $29k-33k yearly est. 1d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Coder (Community Health Center)

    Indian Health Service 4.1company rating

    Medical records clerk job in Oneida, WI

    Type:Tribal Salary Range:Salary Negotiable Open Period:12/8/2023 until filled Summary:SALARY: $20.73/Hr. (NEGOTIABLE) Non-Exempt Duties:DUTIES AND RESPONSIBILITIES: 1. Assign specified codes to medical diagnoses and/or clinical procedures. 2. Interact with physicians and other providers regarding billing and documentation policies and procedures. 3. Analyze and interpret patient medical records to identify and determine amount and nature of billable services; assign and sequence appropriate diagnostic/procedure billing codes in compliance with requirements of third-party payer requirements. 4. Interact with physicians and other patient care providers regarding billing and documentation policies, procedures, and regulations; obtains clarification of conflicting, ambiguous, or non-specific documentation. 5. Monitor billing performances to ensure optimal reimbursement while adhering to regulations prohibiting unbundling and other questionable practices; prepare periodic reports for clinical staff identifying unbilled charges due to inadequate documentation. 6. Interact with department heads and other administrative staff regarding implementation of new codes and revision of charge documents. 7. Research inquiries from providers and patients about fees, reimbursements, and denials. 8. Monitor external data sources to ensure receipt and analysis of all charges. 9. Ensure strict confidentiality of financial and medical records. 10. Follow established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety and environmental standards. 11. Adhere to all Tribal Personnel Policies and Procedures, Tribal Standard Operating Procedures, and Area and Program Strategic Plans and Policies. 12. The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor. Qualifications:STANDARD QUALIFICATIONS: 1. Knowledge of applicable federal, state, county and local laws, regulations, and requirements. 2. Knowledge of medical terminology. 3. Knowledge of auditing concepts and principles. 4. Knowledge of legal and policy constraints pertaining to patient billing. 5. Knowledge of current and developing issues and trends in medical coding procedures requirements. 6. Knowledge of ICD-10, HCPC and/or CPT medical billing codes. 7. Skill in operating business computers and office machines, including word-processing, spreadsheets, database software programs, POS system and e-mail. 8. Skill in preparing and maintaining patient records. 9. Ability to gather data, compile information, and prepare reports. 10. Ability to analyze and solve problems. 11. Ability to analyze complex medical records and identify billable services. 12. Ability to maintain quality and safety standards. 13. Ability to use independent judgment and to manage and impart confidential information. 14. Ability to communicate technical information to non-technical personnel. 15. Ability to communicate effectively in the English language, both verbally and in writing. 16. Ability to establish and maintain professional relationships with the public and co-workers. 17. Ability to handle multiple tasks and meet deadlines. 18. Complete Oneida Certification on Reporting Child Abuse and Neglect training within ninety (90) days of employment. 19. Maintain strict departmental security, confidentiality, and quality to meet professional standards of the department. 20. Must adhere to strict confidentiality in all matters. 21. Must complete Health Insurance Portability and Accountability Act (HIPAA) training within 30 days of employment and annually thereafter. 22. Must be willing and able to obtain additional education and training. 23. Must pass a pre-employment drug screening. Must adhere to the Oneida Nation's Drug and Alcohol-Free Workplace Policy during employment. 24. Employees are required to have proof of immunity or dates of 2 doses of MMR and Varicella prior to starting in any position within the Oneida Comprehensive Health Division. Any refusal of vaccination(s) or failure to provide proof of immunity may disqualify the applicant. 25. Must comply with Caregiver Law and Grant conditions criminal history checks as a condition of employment to include fingerprinting. 26. Must pass Work Type:Permanent, Full Announcement #:Coder (Community Health Center)
    $20.7 hourly 60d+ ago
  • Records Specialist (Clerk of Courts)

    Outagamie County, Wi 4.0company rating

    Medical records clerk job in Appleton, WI

    Salary $22.61 - $25.45 Hourly Job Type Full-time Job Number 2603421 Department Clerk of Courts Opening Date 01/07/2026 Typical Work Hours/Shift: Monday thru Friday 8 AM - 4:30 PM * Description * Benefits * Questions Outagamie County Core Values Invested in Serving Better Together Create Progress Support Through Compassion Position Purpose Reporting to the Chief Deputy, the Records Specialist performs a variety of tasks in relation to the control, inventory and overall management in the disposition, retention and destruction of official records and exhibits. Hours: Monday thru Friday 8 AM - 4:30 PM Benefits: Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting: ******************************************************************** Key Responsibilities The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. * Files and retrieves case records and documents in accordance with procedures, rules and policies. * Provides physical security in the monitoring and controlling of highly sensitive and confidential case records. * Reviews statutes, Supreme Court rules and other governing laws regarding the disposition, retention and timely destruction of records and exhibits. * Coordinates and manages the offsite record storage areas. * Plans and coordinates file and office space for securing and storing court records. * Works with the general public and court related officials. * Implements systems and changes as appropriate. * Coordinates office automation technologies relating to records control. * Works with County's Maintenance and IT departments planning for both long and short term status of records. * Ensures safekeeping of court records by conducting surveillance of the general public and court personnel as they review the records. * Inventories records prior to authorized release and prepares general index receipt and inventories record upon their return. * Coordinates case records with staff. * Performs record searches utilizing CCAP, Laserfische and microfilm methods. * Prepares billing statements * Maintains regular and predictable attendance, works overtime/extra hours as required. Education/Certifications/Experience Requirements * High school graduate or G.E.D. with training and 3 years office experience preferably in a court or legal setting, experience with filing systems, office automation and records control * Or any combination of education and experience that provides equivalent knowledge, skills, and abilities. Required or Preferred Skills * Knowledge of and demonstrated ability to conform to goals, policies, and procedures of the Department as well as the Outagamie County Work Rules and Terms of Employment. * Ability to work effectively with coworkers, the general public and members of all socioeconomic groups by using tact, respect, diplomacy, cooperation and strong interpersonal communication skills. * Ability to read, understand and apply laws and other directives regarding record retention. * Ability to work independently making sound decisions using good judgment. * Skill in use of personal computer, software utilized by the department, photocopier, fax machine, telephone and other office equipment and software. * Demonstrated ability to type 45 wpm at 95% accuracy rate. * Ability to communicate effectively verbal and in writing. * Ability to use automated and manual filing systems. * Ability to maintain confidentiality. * Ability to understand and follow written and oral instructions. * Ability to add, subtract, multiply, divide, and figure mathematical calculations. * Ability to lift, carry, push, pull; or otherwise move objects up to 45 pounds, understanding and utilizing proper body mechanics. OUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER. Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting: ********************************************************************/employee-benefits-information Outagamie County Diversity Statement: Outagamie County is committed to developing, nurturing, and sustaining an equitable community and workforce where all individuals can thrive. We pledge to amplify the voices of under-represented communities or those who were historically excluded, by removing barriers that result from racial, social injustice and inequities. We strive to ensure that equity, diversity, inclusion are embedded at all levels of Outagamie County programs and departments through acknowledging, analyzing, and addressing the root causes of inequities. We will create and advance equitable polices, practices and procedures, including, but not limited to County services, recruitment and retention, policies and practices, budgeting and procurement. We commit to being transparent and will continually evaluate and update our values when identified goals and objectives are not being achieved or sustained. Outagamie County will strive to create an inclusive environment where every community member feels like he/she/they belong. OUTAGAMIE COUNTY IS AN EQUAL-OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER. OUTAGAMIE COUNTY OFFERS A COMPREHENSIVE AND HIGHLY COMPETITIVE BENEFITS PACKAGE TO ITS EMPLOYEES. LEVELS OF BENEFITS CAN VARY BASED ON EMPLOYMENT STATUS AND EMPLOYEE GROUP. Medical Coverage Outagamie County currently offers eligible employees a Low-Deductible Health Plan and a High Deductible Health Plan with a Health Savings Account (HSA). Each of these plans are available for single or family coverage at affordable rates. Dental Coverage Eligible employees may choose either single, limited family, or family coverage. Vision Coverage Outagamie County offers single, employee plus one, employee plus children, and family voluntary vision insurance for those that are benefit eligible. Vision insurance coverage provides an opportunity for employees to save money on routine vision exams, contacts, eyeglass frames, and lenses. Life Insurance Outagamie County provides group life insurance for full-time employees. The cost of this coverage is paid for in full by the County. Voluntary Short-Term Disability Insurance Short-Term Disability pays the employee a portion of his or her income for a specified period of time, as determined by the plan. The Short-Term Disability plan provides coverage for injuries and illnesses that occur outside of work. The premium for this coverage is paid entirely by the employee and is available to active employees that meet the hours threshold requirements. Long-Term Disability Insurance All regular, non-union full-time employees are eligible for long-term disability coverage. Premiums are fully paid by the County. Wisconsin Retirement System Wisconsin Retirement Program helps provide for financial security during retirement. Monthly annuity payments at retirement are calculated using years of creditable service, average earnings (based on three highest years of earnings), formula factors, age at retirement and selected annuity option. The retirement plan consists of two parts: an employee-required portion and an employer-required portion. Outagamie County pays the employer portion, and employees are responsible for paying the employee-required portion, which is determined by the state each year. Enrollment is required for eligible employees. Eligibility is determined based on Wisconsin Retirement System plan rules. Deferred Compensation Deferred Compensation allows employees to set aside pre-tax earnings toward retirement. Employees can save up to 100% of their compensation, to a maximum of $23,500 annually, or as little as $10.00 per paycheck. The amount deferred reduces year-end state and federal income tax base. All the earnings will accrue tax-deferred until such time as the assets are withdrawn, generally at retirement, termination, or other special circumstances. There is also an after-tax 457 Roth contribution option. Flexible Spending Account Plan The Flexible Spending Account Plan saves money by allowing the employee to pay for certain medical related expenses and dependent care expenses on a pre-tax basis, reducing annual taxable income resulting in Federal, State, Social Security, and Medicare tax savings. Employee Assistance Program Outagamie County has an Employee Assistance Program (EAP). The services offered as part of the County's plan are a benefit provided at no cost to its employees and their immediate family members to help deal with life's stresses. EAP consists of caring individuals who are certified counselors. They offer professional support and direction towards resolving problems or concerns. They can also help by referring the employee to another resource if assistance is needed beyond the EAP. Paid Time Off Outagamie County offers several paid time off benefits that include: vacation, personal holidays, national holidays, sick leave, bereavement leave and military leave. Employee and Family Clinic Primary Health Services, Acute Health Care and Physical Therapy are available to employees and dependents ages 12 months and up (age 13 and up for physical therapy), who are covered on a county health plan. A Health Coach is available to all employees, and to dependents covered under a county health plan age 14 and older. There is an onsite location and a shared clinic site location. Fitness Center Located at the downtown campus, a brand new fitness center with treadmills and other gym equipment is available to all employees from 5am to 10pm daily. Pet Insurance Please note that the pet insurance offers are discounts offered to Outagamie County employees and are not programs sponsored by Outagamie County. Please contact the companies directly for any questions, concerns or service issues. If you would like to learn more, please click below about the benefits. Values of Excellence (Recognition Program) A program designed to celebrate the big wins, the daily efforts and everything in between of our county employees, which such a great place to grow, work, and thrive together. Where anyone as a county employee can recognize someone for a job well done! Continuing Education Outagamie County encourages continuing education by offering Education Reimbursement. This reimbursement is intended to provide assistance to the employee for out-of-pocket expenses for continuing education for the mutual benefit of the employee and Outagamie County, not covered in the departmental budget. Any Outagamie County employee in good standing, averaging twenty (20) hours or more per week during the six (6) months prior to the start of the course, is eligible to apply. This statement is not all-inclusive in regard to tuition reimbursement. ******************************************************************** 01 Please briefly describe your experience with working in a legal or court setting. Required Question
    $22.6-25.5 hourly 8d ago
  • Specialist, Community Engagement Medicare (must reside in Wisconsin)

    Molina Healthcare 4.4company rating

    Medical records clerk job in Appleton, WI

    **Candidate must reside in Wisconsin. Remote with field travel required in assigned territory. ** Responsible for increasing membership through direct sales and marketing of Molina Medicare products to dual eligible, Medicare-Medicaid recipients within approved market areas to achieve stated revenue, profitability, and retention goals, while following ethical sales practices and adhering to established policies and procedures. Works collaboratively with key departments across the enterprise to improve product and brand awareness. Utilizes market research and analysis as well as current products and services to increase customer and community engagement. KNOWLEDGE/SKILLS/ABILITIES Demonstrate ability in business-to-business (B2B) sales and relationship building Develop sales strategies to procure referrals and other self-generated leads to meet sales and event targets through active participation in community events and targeted community outreach to group associations, community centers, senior centers, senior residences, and other potential marketing sites. Generate leads from referrals and local-tactical research and prospecting. Schedule individual meetings and group presentations from assigned/self-generated leads. Achieve/Exceed monthly enrollment or presentation/event targets. Conduct presentations/events with potential customers, caregivers and/or decision makers on behalf of the beneficiary. Customize sales presentations and develop sales skills to increase effectiveness in establishing rapport, assessing individual needs, and communicating product features and differences. Enroll eligible individuals in Molina Medicare products accurately and thoroughly complete and submit required enrollment documentation, consistent with Medicare requirements and enrollment guidelines. Assist the prospect in completion of the enrollment application. Forward completed applications to appropriate administrative contact within 48 hours of sale. Ensure Medicare beneficiaries accurately understand the product choices available to them, the enrollment process (eligibility requirements, Medicare review/approval of their enrollment application, timing of ID card receipt, etc.) and the service contacts and process. Track all marketing and sales activities, as well as update and maintain sales prospects, leads, and events daily, weekly, and monthly results in SalesForce.com or other tracking systems. Work closely with local health plan leadership and department, as well as Regional Sales Directors to identify and educate potential members, participate in provider promotional activities, and cultivate community partnerships Bachelor's Degree or equivalent work experience High School Diploma/GED/AA Degree REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES: 2+ years Medicare, Medicaid, managed care or other health/insurance related sales experience To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. #PJCorp #HTF Pay Range: $41,264 - $80,464.96 / ANNUAL *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
    $41.3k-80.5k yearly 15d ago
  • Patient Service Representative (PSR) - Clinic

    Aurora Health Care 4.7company rating

    Medical records clerk job in Shawano, WI

    Department: 09122 AMG Shawano - Front End Staff Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday - Friday: 6:30am - 3pm and 8:30am - 5pm. Schedule rotates between the two shifts. Be the first point of contact for patient and support front end operations. Enjoy a consistent schedule in a supportive, team focused environment. Pay Range $19.80 - $29.70 Major Responsibilities: Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization's accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety. Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Knows insurance basics and recognizes commercial and government plans. Understands which plans AAH contracts with and when a statement of financial responsibility is needed. Understands and discusses financial information and obligations with patients. Knows how and when to refer patients to Financial Advocates. Has knowledge of which rules, forms and questions must be enforced to make sure AAH remains compliant with government agencies and regulations. Examples are: HIPAA, Emergency Medical Treatment and Active Labor Act (EMTALA), Consent for Treatment, Patient Rights and Responsibilities, Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Notice of Privacy Practices, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN). Obtains patient or guarantor signatures as required. May schedule patient appointments, including virtual and procedural; may also coordinate cancellations, reschedules, wait list requests, and recall requests. May provide accurate, detailed information regarding test preparations, patient arrival time, medication/food/beverage consumption guidelines, check-in procedures, directions to facility, etc. May perform visit closure, including checking out patients after their visit, scheduling follow-up appointment(s), and providing patients with the after-visit summary. May educate and support patients with the patient portal/app. Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service. Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Maintains excellent public relations with patients, families, and clinical staff as well as demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information. Proactively communicates issues involving customer service and process improvement opportunities to management.Offers various assistance to patients to include: arranging transportation needs, providing directions, locating a wheelchair, coordinating interpreter services, etc. May be responsible for e-scanning documents to Health Information Management (HIM), addressing incoming/outgoing fax, addressing inbasket messages via the electronic health record, and following direction from the clinical team for emergent needs. Monitors and works assigned electronic health record work queues, following the department's approved process. May assist department leadership with orientation and training. Licensure, Registration, and/or Certification Required: None Required. Education Required: High School Diploma or GED. Experience Required: None Required. Knowledge, Skills & Abilities Required: Demonstrate the Advocate Health purpose, values and behaviors. Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work. Must be able to manage high-volume workloads with many interruptions in a fast-paced environment without direct supervision. May be cross-trained across various specialties and provide staffing support as needed. Strong attention to detail and accuracy. Excellent customer service skills in a variety of situations. Must have excellent service recovery skills. Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns. Excellent communication (written & verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor. Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan. Interact with physicians and their staff to resolve issues related to the patient care. Collect and manage payments including cash payments, if applicable, and follow security related to cash handling. Strong understanding and comfort level with computer systems and proficient typing skills. Demonstrated technical proficiency including experience with electronic email, Microsoft Office, internet browser and phone technology. Ability to handle sensitive and confidential information according to internal policies. Excellent organizational skills. Demonstrated ability to effectively act as a resource to other teammates. Physical Requirements and Working Conditions: This position may require travel, therefore, will be exposed to weather and road conditions. Operates all equipment necessary to perform the job. Exposed to a normal office environment with significant patient and public contact. May be exposed to ill or contagious patients. Must be able to transition from sitting to standing frequently. Must be able to stand and sit for extended periods of time and be physically mobile throughout the workday. Frequently lifts to 10 lbs. and occasionally lifts 20 lbs. or more. This occurs when moving equipment and supplies and when transporting patients and/or charts. Must be able to push/pull up to 50 lbs. with assistance. Sensory requirements include vision, hearing and touch. Must also be able to speak clearly. Must be able to use hands with fine motor skills for keyboard data entry. DISCLAIMER All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
    $19.8-29.7 hourly Auto-Apply 2d ago
  • Coding Specialist

    Ear, Nose & Throat Specialists of Wisconsin, Sc 4.4company rating

    Medical records clerk job in Appleton, WI

    **This is an on-site position and candidates must be localout-of-area applicants should not apply.** Join Our Team at Ear, Nose, and Throat Specialists of Wisconsin! Are you passionate about helping others, love delivering great customer service, and thrive in a positive, team-first environment? If so, we'd love to meet you! Ear, Nose, and Throat Specialists of Wisconsin is growingand we're looking for someone with a welcoming personality and a can-do attitude to join our team! At ENT Specialists of Wisconsin, we believe in more than just workwe believe in balance, support, and a culture where every employee feels heard and valued. If you're looking for a workplace where people genuinely care about each other and where your contributions matter, you've found it. What Makes Our Workplace Special: Flexible working hours for better work-life balance Autonomy in your role and the ability to make a real impact Growth opportunities and on-the-job training A relaxed, casual environment with supportive, friendly coworkers Fun company perks and a people-first culture What You'll Do Account for coding and abstracting of patient encounters, including diagnostic and procedural information, significant reportable elements, and complications Research and analyze data needs for reimbursement Analyze medical records and identify documentation deficiencies Assign codes for reimbursement; research and compliance with regulatory requirements utilizing guidelines Research and facilitate a plan of action to correct discrepancies and prevent future coding errors Maintains the integrity and confidentiality of financial and protected patient files Physician credentialing Serve as coding consultant to staff and providers What We're Looking For: A high school diploma or equivalent CPC, CCSP, RIT or similar certification required Minimum of 2 years' experience in a similar role Excellent verbal and written communication skills with the ability to manage sensitive and confidential situations. Availability for full-time hours (40/week) Primary location(s): Appleton-Westhill Clinic Why You'll Love Working Here: Generous paid time off (starts accruing immediately!) Schedule flexibility that fits your life Comprehensive health care coverage (individual & family) Annual education allowance 401(K) retirement plan + year-end profit sharing Company-paid short- and long-term disability coverage Paid holidaysincluding a personal floating holiday just for you If you're looking to join a compassionate, dynamic team where people come first, apply today! PI30f09fe289c4-31181-39372149
    $44k-51k yearly est. 7d ago
  • Coding Specialist

    Wisconsin ENT

    Medical records clerk job in Appleton, WI

    **This is an on-site position and candidates must be local-out-of-area applicants should not apply.** Join Our Team at Ear, Nose, and Throat Specialists of Wisconsin! Are you passionate about helping others, love delivering great customer service, and thrive in a positive, team-first environment? If so, we'd love to meet you! Ear, Nose, and Throat Specialists of Wisconsin is growing-and we're looking for someone with a welcoming personality and a can-do attitude to join our team! At ENT Specialists of Wisconsin, we believe in more than just work-we believe in balance, support, and a culture where every employee feels heard and valued. If you're looking for a workplace where people genuinely care about each other and where your contributions matter, you've found it. What Makes Our Workplace Special: Flexible working hours for better work-life balance Autonomy in your role and the ability to make a real impact Growth opportunities and on-the-job training A relaxed, casual environment with supportive, friendly coworkers Fun company perks and a people-first culture What You'll Do Account for coding and abstracting of patient encounters, including diagnostic and procedural information, significant reportable elements, and complications Research and analyze data needs for reimbursement Analyze medical records and identify documentation deficiencies Assign codes for reimbursement; research and compliance with regulatory requirements utilizing guidelines Research and facilitate a plan of action to correct discrepancies and prevent future coding errors Maintains the integrity and confidentiality of financial and protected patient files Physician credentialing Serve as coding consultant to staff and providers What We're Looking For: A high school diploma or equivalent CPC, CCSP, RIT or similar certification required Minimum of 2 years' experience in a similar role Excellent verbal and written communication skills with the ability to manage sensitive and confidential situations. Availability for full-time hours (40/week) Primary location(s): Appleton-Westhill Clinic Why You'll Love Working Here: Generous paid time off (starts accruing immediately!) Schedule flexibility that fits your life Comprehensive health care coverage (individual & family) Annual education allowance 401(K) retirement plan + year-end profit sharing Company-paid short- and long-term disability coverage Paid holidays-including a personal “floating” holiday just for you If you're looking to join a compassionate, dynamic team where people come first, apply today!
    $39k-54k yearly est. 8d ago
  • Health Information Specialist II - Appleton, WI (onsite)

    Datavant

    Medical records clerk job in Appleton, WI

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. You will: Schedule: Monday thru Friday 8 AM - 4:30 PM - Appleton, WI Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and security with all privileged information. Maintain working knowledge of Company and facility software. Adhere to the Company's and Customer facilities Code of Conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as evident or required. Consistent application of medical privacy regulations to guard against unauthorized disclosure. Responsible for managing patient health records. Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. Ensures medical records are assembled in standard order and are accurate and complete. Creates digital images of paperwork to be stored in the electronic medical record. Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. Answering of inbound/outbound calls. May assist with patient walk-ins. May assist with administrative duties such as handling faxes, opening mail, and data entry. Must meet productivity expectations as outlined at specific site. May schedules pick-ups. Other duties as assigned. What you will bring to the table: High School Diploma or GED. Must be 18 years or older. 1-year Health Information related experience. Ability to commute between locations as needed. Able to work overtime during peak seasons when required. Basic computer proficiency. Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. Professional verbal and written communication skills in the English language. Bonus points if: Experience in a healthcare environment. Previous production/metric-based work experience. In-person customer service experience. Ability to build relationships with on-site clients and customers. Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .
    $28k-37k yearly est. Auto-Apply 37d ago
  • Medical Scheduler

    Kelly Services 4.6company rating

    Medical records clerk job in Appleton, WI

    Are you detail-oriented, highly organized, and passionate about making a difference in patient care? Join our dynamic healthcare team as a Medical Scheduler, leveraging your EPIC expertise to ensure seamless patient scheduling and contribute to an outstanding healthcare experience. This is a fantastic opportunity for professionals with proven EPIC experience to further their careers in a supportive, forward-thinking organization. **Job Specifications:** + **Job Type:** Full-Time + **Location:** Neenah, WI + **Pay Rate:** $18-$20/Hour + **Shift:** Monday - Friday, 8:00am to 5:00pm **Roles and Responsibilities:** + Coordinate and schedule patient appointments efficiently using EPIC software. + Communicate with patients, providers, and clinical staff to ensure accurate scheduling and information flow. + Verify patient demographics and insurance information during scheduling. + Manage appointment reminders and rescheduling requests. + Resolve scheduling conflicts and troubleshoot issues with professionalism and poise. + Maintain patient confidentiality and comply with HIPAA regulations. + Support multiple departments by prioritizing urgent and routine scheduling needs. **Qualifications & Skills:** + Demonstrated experience using EPIC scheduling software is required. + High school diploma or equivalent; additional healthcare or administrative training preferred. + Exceptional organizational and time management abilities. + Excellent interpersonal and communication skills. + Ability to multitask in a fast-paced environment. + Strong attention to detail and analytical skills. + Prior experience in a medical office or healthcare setting is an advantage. As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (********************************************************************* for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
    $18-20 hourly 6d ago
  • Patient Services Representative - Front Desk

    Hand To Shoulder Center of Wisconsin

    Medical records clerk job in Appleton, WI

    Job Description Front Desk (Patient Services Team) ANSWERS TO: Patient Services Team Leader SUPERVISORY RESPONSIBILITY: None WORK HOURS: Monday through Friday 8:00 a.m. - 5:00 p.m. POSITION DESCRIPTION: We are seeking a full-time Patient Services Representative who will be working at our Front Desk. REQUIRED EXPERIENCE: Preferred candidates will have medical office experience, but those with excellent customer service skills and general office experience or training will also be considered. ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE (BUT NOT LIMITED TO): Prepare the clinic for the arrival of the first patient. Greet patients as they enter the clinic. Handle check-in duties, including collecting copays, scanning insurance cards, printing encounter forms, and updating registration information as needed. Schedule appointments. Maintain a tidy and welcoming reception/waiting area. Perform other duties as assigned to ensure a cohesive, friendly, and welcoming environment for patients and guests. SKILLS NEEDED: Strong customer service skills. Proficiency in computer use; the role involves extensive computer work. Medical office experience is advantageous but not mandatory. Ability to multitask efficiently. Innovative thinking and problem-solving skills. REQUIRED EDUCATION: High school or Equivalent REQUIRED EXPERIENCE: 1 to 20+ years
    $30k-36k yearly est. 3d ago
  • Patient Access Registrar

    Thedacare 4.4company rating

    Medical records clerk job in Shawano, WI

    Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits, with a whole-person approach to wellness - * Lifestyle Engagement * e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support * Access & Affordability * e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : The Patient Access Registrar performs admitting duties for patients admitted for services at ThedaCare. Meets the mission and goals of ThedaCare and regulatory compliance requirements. Works within the policies and processes as they are being performed across ThedaCare. Job Description: SCHEDULE: * Shift: PMs only KEY ACCOUNTABILITIES: * Assigns accurate MRNs, completes medical necessity/compliance checks, provides proper patient instructions, collects insurance information, receives and processes physician orders, and utilizes overlay tools while providing excellent customer service as measured by Press Ganey. * Operates the telephone switchboard to relay incoming, outgoing, and interoffice calls as applicable. Adheres to ThedaCare policies and provides excellent customer service in interactions with the appropriate level of compassion. Is accountable for point-of-service goals as assigned. * Utilizes quality auditing and reporting systems to ensure accounts are accurate and complete. Conducts audits of accounts and ensures forms are complete, accurate, and timely to meet audit standards. * Performs pre-registration of patient accounts prior to patient visits including inbound and outbound calling to obtain demographic, insurance, and other patient information including patient financial liabilities and collecting point-of-service collections, past due balances, and bad debt. Provides information to the patient/representative or may create and process payment plan options. * Explains general consent for treatment forms to the patient/guarantor/legal guardian, and obtains necessary signatures. Explains and distributes patient education documents. * Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code. Enters benefit data to support point-of service collections and billing processes to assist with a clean claim rate. * Screens medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare. Distributes and documents other forms and pamphlets. * Performs other duties as assigned including answering the phones at other facilities. QUALIFICATIONS: * High School diploma or GED preferred * Must be 18 years of age PHYSICAL DEMANDS: * Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of fifty (50) pounds without assistance * Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties WORK ENVIRONMENT: * Climate controlled office setting with daily movement throughout the facility * Interaction with department members and other healthcare providers Position requires compliance with department specific competencies. Scheduled Weekly Hours: 4 Scheduled FTE: 0.1 Location: ThedaCare Medical Center - Shawano - Shawano,Wisconsin Overtime Exempt: No
    $29k-35k yearly est. 55d ago
  • Patient Service Representative

    Womens Health Specialists Sc 3.7company rating

    Medical records clerk job in Appleton, WI

    The Patient Service Representative position performs administrative duties that may include patient service activities, including registration and scheduling. Interacts with providers, team members, and other departments to accurately support daily operations to provide an exceptional patient experience. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Interacts and communicates with patients and staff to enhance the patient experience and promote positive, welcoming work environment Collects and accurately enters demographic, clinical, billing and insurance information from customers or responsible parties to facilitate a seamless patient experience. Schedules patients following established policies and procedures to ensure accuracy. Proactively problem solves access issues that arise when scheduling to meet patient and provider needs that can include adjusting schedules to utilize unused time due to cancellations and to accommodate patient needs. Files, retrieves, or delivers patient information or records using current technology to facilitate timely patient care. Facilitates the flow of patient forms, patient letters, and data per department needs. Knows and understands when to expedite, escalate, and redirect issues and situations to other resources/departments. Observes legal and ethical guidelines to safeguard the confidentiality of patient and proprietary information. Assist with training and cross-training when assigned Attends and participates in department meetings General cleaning/disinfecting of reception areas, work areas and other clinic areas as needed Travel to additional sites when needed Assist other members of the organization with tasks as needed Minimum Qualifications (Knowledge, Skills, and Abilities) Education and Experience High School Diploma or equivalent Strong understanding of health insurance and revenue cycle preferred 1 year of Epic experience preferred Healthcare customer service experience preferred Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, designing forms, and workplace terminology. HIPAA - Knowledge of HIPAA regulations, clinic policy and the importance of maintaining patient confidentiality, including abiding by the minimum necessary access and disclosure. Education and Training - Knowledge of principles and methods for training, teaching and instruction for individuals and groups, and the measurement of training effects. Basic Skills Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making. Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to work independently in high volume, fast-paced, multi-tasking environment. Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. Communication - Communication is essential to this position. Communication will occur between all departments and positions to ensure proper patient service. This position requires the ability to understand written sentences and paragraphs in work-related documents, the ability to talk to others to convey information effectively and the ability to effectively in writing as appropriate for the needs of the audience. Interpersonal skills - including coordination, instructing, negotiation, persuasion, service orientation and social perceptiveness. Time Management skills- Managing one's own time and the time of others. Technical Skills Troubleshooting- Determining causes of operating errors and deciding what to do about it. Must be able to work standard office equipment; computers, fax machines, copiers, printers, telephones, etc. Work Context Communication This position will require communication between all staff and departments. Role Relationships This position plays an integral role supporting all clinic operations. Responsibility for Others This position does not have direct reports. Work Setting Prolonged periods of sitting at a desk and viewing/using a computer Prolonged repetitive movements of hands, fingers, and arms for typing and/or writing during work shift Climate controlled office. Work Attire This position wears scrub pants and polo shirts that are provided. Closed-toe, professional foot ware required. A uniform jacket is provided A name tag is provided and required to be worn during working hours Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. This position requires communication with team members to finalize decisions that could impact the team and/or practice. Role will have periods of fast paced work as well as periods of slower paced work Ability to read and view fine print Ability to reach, stoop, and bend to retrieve files and supplies to complete tasks Must be able to lift, carry or otherwise move and position objects weighing 10-20lbs at times Continuous use of the telephone to verbally speak to insurance companies and patients Must be able to handle high-stress situations with multiple tasks having similar deadlines Prolonged periods of sitting at a desk and viewing/using a computer Prolonged repetitive movements of hands, fingers, and arms for typing and/or writing during work shift Possible exposure to sharp objects and instruments. Possible exposure to communicable diseases, hazardous materials, and pharmacological agents. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
    $30k-34k yearly est. 30d ago
  • Vehicle Registration Clerk

    AAAG-Wisconsin

    Medical records clerk job in North Fond du Lac, WI

    Full-time Description The Vehicle Registration Clerk aids the Company in better servicing the customer. The person in this position meets and greets customers and registers vehicles for sale. The Vehicle Registration Clerk exhibits superior customer service at all times. ***$1,500 sign on bonus after completing 90 days*** ESSENTIAL FUNCTIONS: RESPONSIBLE FOR: Provide efficient and courteous service to all customers at all times. Always exhibit ‘hands on' and direct approach with customers. Responsible for maintaining proper working handhelds at front gate. Accurate updating of the Master Dealer list weekly. Greets all customers with a courteous and friendly smile. Recording the proper dealer code on windshields. Coordinating all marketing materials for display in vehicles. Ensure that all vehicles scheduled for sale are registered and that the proper stickers are in place. Ensure all window markings are correct (year, lot #, mileage, dealer code, etc.). Review paperwork and exit vehicles in the system when customers are departing from the sale. Ensure all hoods and trunks are properly latched when vehicles are exiting. Keep guard shack clean and orderly at all times. Work well independently as well as a team player. Timely communication of issues that may be deemed as detrimental to the success of operations to Management. Performs other duties as necessary. Requirements Education: High School Diploma or equivalent Experience: Previous data entry skills preferred Skills: Should be highly organized, self motivated and self disciplined. Highly customer service orientated. Computer proficient. Must be able to read, write and speak English fluently. Requirements: Must be at least 18 years of age Must possess a valid driver's license Environment: The environment of the Vehicle Registration Clerk involves working at the Auction representing the company upholding the highest standards of customer service. Those working in this position are subject to temperature changes, all types of weather conditions, elevated noise levels and at times fumes and odors associated with vehicle exhaust. The above functions are not intended to be exhaustive and all inclusive. The Company reserves the right to revise this job description as needed to comply with actual job requirements. Other responsibilities may be added as necessary at the sole discretion of management.
    $26k-34k yearly est. 60d+ ago
  • Patient Services Coordinator

    Pt Solutions 3.9company rating

    Medical records clerk job in Appleton, WI

    Why Join PT Solutions? At PT Solutions Physical Therapy, we're more than just a private practice-we're a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Service Coordinator, you'll be the vital link between patients, providers, and insurers-ensuring every step of the care journey is seamless, efficient, and supportive. In this role, you'll take ownership of key administrative and communication processes that keep our practice moving. From verifying insurance coverage and securing prior authorizations to coordinating physician referrals and optimizing schedules, you'll play a central part in helping patients access the care they need-quickly and confidently. At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and ready to grow in a supportive, forward-thinking organization-this is your opportunity. Plus, we have been recognized as a USA Today Top Workplace four years in a row, including 2025! Main Clinic Address (This is a float position- must be willing to float to multiple clinics in the Fox Valley District: Milky WayN496 Milky WayAppleton, Wisconsin 54915United States What You Will Get In addition to the standard benefit offering, you can expect to receive: Competitive compensation with ability to earn performance-based incentives Professional development through strategic internal platforms Opportunity for career progression with a nationwide physical therapy practice Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws) Reimbursement for endurance race entry fees Your Responsibilities as a Patient Service Coordinator Reconcile patient payments and units billed while following HIPAA guidelines Follow appropriate processes for Insurance Verification and/or benefits management Obtain authorization and/or prior authorization Over the counter collections and reconciliation of all charges weekly and monthly Maintain relationships with patients, providers, clinicians, and internal operational departments Qualifications At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required). 1-2 years of customer service experience (experience with healthcare preferred). Schedule Full Time: Clinic hours are from 7am-7pm Compensation Pay Range: $17-$21 ( Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position ) A Mission That Moves Us At PT Solutions, we are a team united by a shared purpose: expanding access to transformative care. No matter where you are in your career, we're committed to your professional growth and empowering you to shape the future of rehabilitation therapy. Join us and transform care. Let's go further together. Learn more about careers with PT Solutions at Physical Therapy Careers | PT Solutions Follow #PTSLife on Instagram, Facebook, and LinkedIn to see our community in action. We are an equal opportunity employer and welcome all qualified candidates to apply.
    $17-21 hourly Auto-Apply 7d ago
  • Patient Service Representative (PSR) - Clinic

    Advocate Health and Hospitals Corporation 4.6company rating

    Medical records clerk job in De Pere, WI

    Department: 09122 AMG DePere - Front End Staff Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday - Friday, typically between 8am - 5pm but on occasion may start as early as 7am or be as late as 8pm. Schedule may include some nights and weekends. The schedule is put out approximately 45 days in advance for planning. Pay Range $19.45 - $29.20Major Responsibilities: Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules. Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient. Updates insurance, financial responsibility and other data when changes or additions occur, and communicates to patient as appropriate. Ensures insurance and patient information obtained is complete and accurate, applying acquired knowledge of government and third party payer requirements. Identifies, reports, and resolves problems regarding registration to appropriate individuals and departments. Monitors patient flow to ensure they are cared for in the most efficient and courteous manner. Offers various assistance to patients to include: arranging transportation needs, providing directions, locating wheelchair, etc. Performs visit closure including checking out patients after visit, scheduling follow-up appointments, and providing patients with a visit summary. May file, retrieve, and/or deliver patient information and/or records, and completes required forms/documentation. Licensure, Registration, and/or Certification Required: None Required. Education Required: High School Graduate. Experience Required: No experience required. Knowledge, Skills & Abilities Required: Excellent customer service skills. Excellent communication (written and verbal) and interpersonal skills; ability to effectively communicate with a variety of patients, staff and physicians. Intermediate computer skills including experience in using personal computers; including Microsoft Office or similar applications, and electronic mail. Training or experience in keyboarding/data entry with an emphasis on speed and accuracy. Excellent organizational skills. Ability to read and understand verbal and written instructions, and to sort and file information alphabetically and numerically. Ability to work in a fast paced environment with a strong attention to detail and accuracy. Physical Requirements and Working Conditions: Exposed to normal medical office environment, may be exposed to potentially ill patients. Must be able to sit for extended periods of time. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
    $19.5-29.2 hourly Auto-Apply 2d ago
  • Medical Receptionist

    Seek Careers Staffing

    Medical records clerk job in Oshkosh, WI

    Job Description Medical Receptionist Are you a people person with a passion for healthcare? Our Oshkosh client is a busy, patient-centered medical practice seeking a professional and compassionate Medical Receptionist to be the face of their office. As the first point of contact for their patients, you will play a crucial role in ensuring a smooth, welcoming, and efficient experience for everyone who walks through their doors. Position -Medical Receptionist Job Location -Oshkosh, WI Starting Date -ASAP Employment Term -Temp to hire Employment Type -Full time Work Hours (Shift) - 1st shift Starting Pay -$15 to $18/hr Benefits -Medical, Vision, Dental, 401(K), Paid Vacation, Paid Holidays, Referral Bonus Required Education -High School Diploma/GED Required Experience -At least 2 years of experience Responsibilities Patient Welcome: Greet patients warmly upon arrival and manage the check-in/check-out process. Scheduling: Coordinate and manage appointments using our Electronic Health Record (EHR) system. Communication: Handle multi-line phone systems, direct calls, and respond to patient inquiries with professionalism. Administrative Support: Maintain digital and physical patient files, ensuring all HIPAA privacy regulations are strictly followed. Office Flow: Work closely with clinical staff (Nurses and Doctors) to ensure patient flow remains on schedule. Qualifications Experience: Previous experience in a medical office or customer service role is preferred Skills: Proficiency with computers and the ability to learn new software quickly. Familiarity with medical terminology is a plus. Attributes: A calm demeanor under pressure, excellent multitasking skills, and a genuine desire to help people. Professionalism: Punctuality, reliability, and a polished appearance. Please send your resume to Oshkosh@seekcareers.com. Call/text 920-232-7322 or apply online at www.seekcareers.com. Keywords: customer service, office assistant, receptionist, medical office About SEEK Careers/Staffing You are a person with unique skills, experience and education. When you want to be heard and when you want to be matched with great career opportunities that are right for you, you can count on SEEK Careers/Staffing, Inc. Since 1971, our professional staffing consultants have been Servicing Your Success . You'll find that the process is thorough and that your experience is personalized. SEEK Careers/Staffing is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law. ASK ABOUT OUR $100 SIGN-ON/REFERRAL BONUS PROGRAM!
    $15-18 hourly 17d ago
  • Medical Receptionist

    Medical Hearing Associates Ltd.

    Medical records clerk job in Sheboygan, WI

    Job DescriptionBenefits: Paid Training 401(k) 401(k) matching Paid time off Pay: $15.76 - $18 per hour We are seeking a detail-oriented and friendly Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing the front desk operations, ensuring a smooth and efficient flow of patients in our medical facility. This role requires excellent communication skills, proficiency in computerized systems, and the ability to handle various administrative tasks while providing exceptional customer service. Duties Greet patients and visitors warmly, providing them with necessary information and assistance. Schedule appointments and manage patient records using electronic health record systems such as Epic . Maintain accurate filing of medical records and ensure compliance with privacy regulations. Process patient information, including insurance details, using computerized systems efficiently. Handle incoming calls, respond to inquiries, and direct calls to appropriate staff members. Assist with billing inquiries and coordinate with other departments as needed. Perform 10 key typing for data entry tasks and maintain organized patient files. Support the clinic by ensuring that the reception area is clean, organized, and welcoming. Experience Previous experience as a Medical Receptionist or in a similar role within a hospital or clinic setting is preferred but, not needed. Familiarity with medical terminology and procedures is advantageous. Proficiency in using computerized systems for scheduling and medical records management is essential. Experience with the Microsoft platform and consistently learning with technology is required. Experience with receptionist duties is a plus but not required. Strong organizational skills and attention to detail are critical for success in this position. If you are passionate about providing excellent patient care and have the required skills, we encourage you to apply for this rewarding opportunity as a Medical Receptionist. Scheule: Day shift Monday to Friday No nights No weekends Work Location: In person
    $15.8-18 hourly 10d ago
  • Unit Clerk

    Health Advocates Network 4.5company rating

    Medical records clerk job in Plymouth, WI

    Health Advocates Network is currently seeking a **Unit Clerk** to work at a Facility in **Plymouth, Wisconsin.** This is a _registry_ position with our company. **Pay Rate:** $23 / hour *W2 **Shift Details:** + Class: MPAA Shift: 1 Start: 08:00:00 End: 16:30:00 **Minimum** **Qualifications:** + At least one year (12 months) of experience as a **Unit Clerk** + A valid and current BLS card (American Heart Association) or Red Cross + Must have medical knowledge/background + Must have up to date credentials in the state of **Wisconsin** + Must have positive customer relationship + Must have strong phone and computer skills + Needs to be comfortable working with Excel, Access, and an EMR spreadsheet/programs. + Highly motivated individual with strong organizational, computer and inter-personal skills + Proficiency in the English language is necessary for communication with other staff and patients. MPAA must be able to communicate effectively in oral and written English. **Job Responsibilities (not limited to):** + Scanning paperwork and chart reviews. + Answer phone calls + Triage calls + Schedule patients + Work closely with Charge Nurse directing daily operations If interested, please apply through this job post. You may send a copy of your most recent resume. If you have any questions, please feel free to call at **800-928-5561** and ask to speak with **Destiny** Monday-Friday (08:30 AM - 05:00 PM PST). \#ZipRecruit Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability
    $23 hourly 59d ago
  • Health Unit Coordinator

    Eden Senior Care 4.3company rating

    Medical records clerk job in Green Bay, WI

    Job Description Eden Senior Care, founded in 2016, is a growing Healthcare Management company, focused on managing and operating Skilled Nursing, Rehabilitation and Assisted Living communities in Minnesota & Wisconsin. Our mission with each community is to support their success by providing strong leadership, corporate support, and the resources and tools to realize their goals. Eden promotes and encourages the success of each of its employees and values the individual experience of its guests and their families. Edenbrook of Green Bay is a 5- Star skilled nursing facility located in Green Bay, Wisconsin, as a part of the Eden Senior Care network. We are recruiting positive, happy and reliable Full-time Health Unit Coordinator to join our team! Position: Health Unit Coordinator (HUC) We are looking for a Health Unit Coordinator (HUC) to undertake all secretarial tasks necessary for our medical operations. You'll be the facilitator of meaningful communication between medical staff and the go-to person for the unit's administrative needs. If you are a well-organized and reliable person with clerical experience in a medical setting, you have what it takes to apply for this position. We expect you to be positive and polite with a great deal of efficiency and a sense of commitment to healthcare. The facility's smooth operation is a Health Unit Coordinator's primary goal. You will ensure that information is stored and disseminated correctly between medical staff and to patients. Responsibilities Greet patients and hand out forms Staff scheduling Keep appointment calendar and other schedules Transcribe doctor's orders Maintain medical charts and graph vital signs Issue or locate documents (birth/death certificates, discharge notes etc.) Update databases with patient information Collaborate with medical and non-medical staff Order supplies when needed Undertake other duties as assigned Skills Proven experience as health unit coordinator or similar role Experience using medical records and databases Good knowledge of relevant medical terminology Experience in medical transcription is a plus Outstanding communication and customer service ability Excellent organizational and multi-tasking skills Team player High school diploma Successful completion of a HUC training program is preferred Professional certification is a plus #INDEVGBLEAD
    $29k-37k yearly est. 28d ago
  • Patient Service Representative - Shops & Woodlake (Kohler) - Part Time

    Prevea Health 4.1company rating

    Medical records clerk job in Kohler, WI

    This position will work 22.75 hrs per week and does include the weekend. It is part-time benefit eligible. Patient Service Representative Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care. Job Summary The Patient Service Representative (PSR) role at Prevea Health is responsible for welcoming, registering, and scheduling patients and/or visitors in a friendly and positive manner. This position acts as a liaison between patients and medical staff. The Patient Service Representative (PSR) is responsible for creating a positive first impression for anyone who uses Prevea Health services, whether over the phone, in person, or through MyPrevea. What you will do * Coordinate communication between patients, family members, medical staff, providers, and administrative staff via phone, in person, or through MyPrevea. * Obtain and confirm accurate demographic and insurance coverage information. * Route medical inquiries, complaints & messages to appropriate parties. * Assist patients and callers with financial inquiries, including policies, insurance, payments, and other financial needs. * Collect required payments, including co-payments, outstanding balances, and payments due at the time of service. * Complete necessary account, referral, and claim edit workflows and maintenance in assigned work queues * Schedule and confirm patient appointments. * Provide accurate daily batch and/or deposits to appropriate staff for processing. Education Qualifications * High School Diploma and/or GED Required Experience Qualifications * 1-3 years Experience in customer service, insurance and/or healthcare setting Preferred Skills and Abilities * Display proficient telephone and computer skills with clear and professional speaking abilities. * Able to provide exceptional customer service by assessing patient needs, meeting quality standards, and evaluating satisfaction. * Capable of being empathetic and responsive to patient's needs by actively listening, asking appropriate questions, and continually looking for ways to provide assistance. * Able to efficiently multi-task and adapt to fast-paced environments with frequently changing protocols and processes. * Capable of effectively and positively interacting with staff members throughout the company. * Promote teamwork and provide a supportive environment throughout the organization. * Display grammar, spelling, and punctuation knowledge to type patient information and take appropriate messages accurately. * Able to work independently and think critically using provided information. Physical Demands * Sit - Constantly * Stand - Rarely * Walk - Rarely * Drive - Rarely * Climb (Stairs/Ladders) - Rarely * Bend (Neck) - Frequently * Gross Manipulation (Hands/Arms) - Rarely * Squat - Rarely * Twist/Turn (Neck) - Occasionally * Lift/Carry 0-10 lbs. - Rarely * Lift/Carry 11-25 lbs. - Rarely * Lift/Carry 26-35 lbs. - Rarely * Push/Pull up to 10 lbs. - Rarely * Push/Pull 11-25 lbs. - Rarely * Push/Pull 26-35 lbs. - Rarely * Reach (Above shoulder level) - Rarely * Reach (Below shoulder level) - Constantly * Simple Grasping (Hands/Arms) - Constantly * Fine Manipulation (Hands/Arms) - Constantly * Gross Manipulation (Hands/Arms) - Constantly Working Conditions * Noise - Occasionally Hearing Requirements * Hears Whispers < 3 feet - Constantly * Hears Whispers 3-8 feet - Constantly Vision Requirements * Color Discrimination - Constantly * Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly * Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit ********************
    $29k-33k yearly est. 27d ago

Learn more about medical records clerk jobs

How much does a medical records clerk earn in Neenah, WI?

The average medical records clerk in Neenah, WI earns between $29,000 and $46,000 annually. This compares to the national average medical records clerk range of $25,000 to $40,000.

Average medical records clerk salary in Neenah, WI

$36,000
Job type you want
Full Time
Part Time
Internship
Temporary