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Medical records clerk jobs in Roanoke Rapids, NC

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Medical Records Clerk
Patient Service Representative
Release Of Information Specialist
Health Information Specialist
Medical Records Supervisor
Medical Coder
Tumor Registrar
Unit Secretary
  • Medical Records & Prior Authorization Supervisor

    Rural Health Group, Inc. 4.1company rating

    Medical records clerk job in Roanoke Rapids, NC

    In order to qualify for this position, you must genuinely like and care about people, be kind and compassionate as well as supremely professional, organized and courteous to both patients and staff. You must have excellent skills as a communicator and as a collaborator, and be willing to adapt to circumstances as they change. The individual we seek needs to have thorough knowledge of the complexities involved in a Family Practice office. Supervisory experience is required The Medical Records and Prior Authorization Supervisor oversees daily operations related to health information management, medical records requests, and insurance prior authorizations. This role ensures compliance with HIPAA, UDS reporting requirements, payer guidelines, and FQHC standards. The supervisor leads a team responsible for processing authorizations, managing record release, managing incoming records, supporting providers, and maintaining the integrity of patient data within the EHR. Key Responsibilities * Supervise, train, and evaluate medical records and prior authorization staff. * Develop workflows and performance standards to maximize efficiency and accuracy. * Coordinate with clinical, billing, and referral departments to resolve barriers in care authorizations or record retrieval Monitory daily workloads, turnaround times, and quality metrics. * Oversee processing of prior authorization requests for medications, imaging, procedures, and specialty care. * Maintain updated payer requirements and communicate change to staff. * Ensure timely fulfillment of medical records requests in accordance with HIPAA, state laws, and organizational policy. * Ensure accuracy, security, and integrity of patient health information in the EHR. * Manage release of information, chart corrections, scanning, and data integrity tasks. * Support compliance with UDS, PCMH, and other reporting requirements. * Maintain strict compliance with HIPAA, CMS, HRSA, and payer regulations. * Participate in internal audits and quality improvement initiatives. * Develop and update policies and procedures related to health medical records and prior authorizations. * Teambuilding Must be able to adhere to the core competencies of the organization, which include: Good Judgment Communication/Customer Service/Teamwork Passion Honesty Responsibility Job-Specific Skill Set Access to Care Insurance Verification Collection of Co-pays and/or Balances Complete Registration Presence and Compliance All duties and responsibilities will be performed in a manner consistent with Rural Health Group's mission, values, guiding principles, and standards. REQUIREMENTS * Associate/Bachelor's Degree in Business, Health Administration is preferred • Supervisory experience is required • Excellent verbal and written communication skills • High school diploma or GED • Must have basic knowledge of Medical Records and/or Referral's operations • Ability to multi-task and work efficiently in a potentially fast-paced environment •Possess the tact and attitude necessary to deal effectively with patients, providers, and employees •Willing to travel to other Rural Health Group, Inc. sites to assist other facilities in areas of assigned responsibilities • Ability to apply common sense understanding when carrying out detailed written or oral instructions • Ability to establish and maintain positive, effective, professional relationships with patients, providers, coworkers, and superiors • Possess knowledge of modern office equipment, Microsoft Office software programs, and electronic health record • Must be able to quickly learn to use eClinicalWorks electronic health record system •Must be able to stand for long periods of time EOE. Federal and State Criminal Background Checks and Drug Screen required for all positions. Influenza vaccines is a condition of employment. E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.
    $53k-84k yearly est. 16d ago
  • Patient Service Representative

    Zoll Lifevest

    Medical records clerk job in Roanoke Rapids, NC

    Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Batch Release Specialist

    Global Channel Management

    Medical records clerk job in Rocky Mount, NC

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Minimum of 4 - 6 years experience in a pharmaceutical environment and knowledge of a wide variety of microbiological techniques (e.g., BET, antibiotic potency, sterility, etc.) and analytical techniques (e.g., UV, etc.). • Knowledge of cGMPs and regulatory requirements inside/ outside of the US. • Knowledge of Environmental Monitoring • Good communication, organization and computer skills are required. TECHNICAL SKILLS REQUIREMENTS Indicate the technical skills required and/or preferred, as applicable. Knowledge of LIMS, TrackWise, and Microsoft Office programs is desired. Additional Information $32hr 9 months
    $32 hourly 13h ago
  • Coder

    Quality Talent Group

    Medical records clerk job in Rocky Mount, NC

    Our client is a leading force in advancing safer, smarter AI technology. Their work has been featured in Forbes, The New York Times, and other major outlets for pioneering high-quality, human-verified data that powers today's top AI systems. They've built a global community of expert contributors and have already paid out more than $500 million to professionals worldwide who help train, test, and improve next-generation AI models. Why Join This Team? Earn up to $32/hr, paid weekly. Payments via PayPal or AirTM. No contracts, no 9-to-5. You control your schedule. Most experts work 5-10 hours/week, with the option to work up to 40 hours from home. Join a global community of experts contributing to advanced AI tools. Free access to the Model Playground to interact with leading LLMs. Requirements Bachelor's degree or higher in Computer Science from a selective institution. Proficiency in Python, Java, JavaScript, or C++. Ability to explain complex programming concepts fluently in Spanish and English. Strong Spanish and English grammar, punctuation, and technical writing skills. Preferred: 1+ years of experience as a Software Engineer, Back End Developer, or Full Stack Developer. What You'll Do Teach AI to interpret and solve complex programming problems. Create and answer computer-science questions to train AI models. Review, analyze, and rank AI-generated code for accuracy and efficiency. Provide clear and constructive feedback to improve AI responses. to help train the next generation of programming-capable AI models!
    $32 hourly 4d ago
  • Health Information Specialist I - Onsite - Henderson NC

    Datavant

    Medical records clerk job in Henderson, NC

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. THIS POSITION IS ONSITE MONDAY-FRIDAY, 8am - 4:30pm. Worksite location: 100 Hospital Dr Henderson, NC 28792 You will: Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and security with all privileged information. Maintain working knowledge of Company and facility software. Adhere to the Company's and Customer facilities Code of Conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as evident or required. Consistent application of medical privacy regulations to guard against unauthorized disclosure. Responsible for managing patient health records. Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. Ensures medical records are assembled in standard order and are accurate and complete. Creates digital images of paperwork to be stored in the electronic medical record. Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. Answering of inbound/outbound calls. May assist with patient walk-ins. May assist with administrative duties such as handling faxes, opening mail, and data entry. Must meet productivity expectations as outlined at specific site. May schedules pick-ups. Other duties as assigned. What you will bring to the table: High School Diploma or GED. Ability to commute between locations as needed. Able to work overtime during peak seasons when required. Basic computer proficiency. Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. Professional verbal and written communication skills in the English language. Detail and quality oriented as it relates to accurate and compliant information for medical records. Strong data entry skills. Must be able to work with minimum supervision responding to changing priorities and role needs. Ability to organize and manage multiple tasks. Able to respond to requests in a fast-paced environment. Bonus points if: Experience in a healthcare environment. Previous production/metric-based work experience. In-person customer service experience. Ability to build relationships with on-site clients and customers. Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices. We're building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated salary range for this role is $17.00 - $18.00 hr. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .
    $17-18 hourly Auto-Apply 13d ago
  • Tumor Registrar

    UNC Health Care 4.1company rating

    Medical records clerk job in Rocky Mount, NC

    Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. UNC Health Nash, an affiliated member of the UNC Health system, invites passionate healthcare professionals to join our esteemed team. Governed locally, we proudly serve a diverse patient base, spanning Nash, Edgecombe, Halifax, Wilson Counties, and beyond. With a steadfast commitment to elevating community health through exceptional care, we prioritize excellence, compassion, and innovation, ensuring every individual receives the highest standard of support. Joining our team means becoming an integral part of our dedication to wellness, where we constantly strive to redefine excellence in healthcare through state-of-the-art facilities and pioneering programs. Join us in this transformative journey, where your contributions will make a lasting impact on our community's health and wellbeing. Summary: This position collects extensive data on all new cancer seen at UNC Hospital at Nash, as required by state law and according to regulations established by various state and national registries Support the quality, and operational goals of the department and state mandated reporting of cancer detection and staging of current and past patient cases. Responsibilities: + · · Establishes and accomplishes methods for the tracking, analysis and reporting of cancer cases for patients treated at UNC Nash Hospital. + Codes, summarizes, sequences, and stages extracted information according to extensive and complex rules. Performs necessary research, analysis, interpretation and decision-making to best abstract, stage or sequence information. + Composes explanatory comments to supplement codes. Conceptualizes the case as a whole and determines what types of supplementary information would augment the data provided by the codes. + Conducts quality control activities such as auditing records and conducting data review meetings. Participates with multidisciplinary teams in creating, organizing and providing documentation of established procedures necessary for accreditation. + Creates case abstracts for cancer patients, extracting data items from the various medical records + Follows-up on each case abstracted for the life of the patient. Ensures that follow-up information is collected for each case annually. Extracts the required information from in-house or external sources. May communicate through written correspondence or telephone to obtain needed data + Responds to requests for information. Creates queries to extrapolate data completes ad hoc and routinized reports of data Other information: + Associates Degree in Healthcare or Cancer Registry Management, Cancer Information Management, Health Information Technology - Mandatory + Associates Degree in Health Information Management or related medical field preferred - preferred + Certified Tumor Registrar - Mandatory + 2 - 4 years of Healthcare/Medical in other related fields - preferred + Works Directly with Cancer Registry Coordinator to assist with staging and documenting tumor board discussions. **Job Details** Legal Employer: Nash Hospitals Entity: Nash UNC Health Care Organization Unit: NGH Nash Cancer Center Work Type: Per Diem Standard Hours Per Week: 8.00 Work Assignment Type: Remote Work Schedule: Day Job Location of Job: NASH HC Exempt From Overtime: Exempt: No Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $46k-60k yearly est. 60d+ ago
  • Patient Services Representative

    Lifepoint Hospitals 4.1company rating

    Medical records clerk job in Henderson, NC

    Schedule: Full Time Days Your experience matters At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier . How you'll contribute A Patient Services Representative who excels in this role: * Facilitates the patient referral process and obtains appropriate pre-certifications as requested by the provider(s). * Responsible for greeting patients; check-in, check-out, scheduling and managing telephones and messages. * Collects and posts co-pays, deductibles and past due patient balances at the time of service. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: * Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more. * Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. * Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. * Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). * Professional Development: Ongoing learning and career advancement opportunities. * Tuition Reimbursement : Available for full and part time employees to further education. Required Skills: * Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. * Must be able to work in a stressful environment and take appropriate action. Certifications: * BLS certification from the American Heart Association (AHA) or American Red Cross (ARC) - Minimum Education: * High school diploma or equivalent Required Preferred Minimum Work Experience: * 2 years Medical Office experience Connect with a Recruiter Not ready to complete an application, or have questions? Please contact Morgan Haughton by emailing ***********************************. EEOC Statement "Maria Parham is an Equal Opportunity Employer. Maria Parham is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
    $27k-32k yearly est. Easy Apply 17d ago
  • Patient Service Representative

    Opportunities Industrialization Centers 3.9company rating

    Medical records clerk job in Rocky Mount, NC

    JOB TITLE: Patient Services Representative DEPARTMENT: Integrated Health Services FLSA: Full-Time; Non-Exempt DURATION: OPEN Until Filled POSITION PURPOSE The Patient Services Representative is responsible for inputting complete, correct patient demographic information, updating all patient financial data, and verifying and documenting patient benefits on each account. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Responsible for demographic, insurance, and specific billing information taken directly from patients by registering new patients in the computer system and updating information on established patients for each visit. · Inform patients of the income verification process and account status. · Set up patient charts with accurate information. · Monitors patient and visitor traffic during clinic hours and assists patient representatives with greeting all patients to expedite the check-in and check-out process. · Provide patient support and culturally competent services for diverse populations. · Responsible for disseminating information to clients and visitors regarding services of the Medical Center and how to utilize these services. QUALIFICATIONS Education/Certifications: Associate's degree preferred. KNOWLEDGE, SKILLS & ABILITIES: Patient benefits/services coordinator and Basic Accounting Principles and experience needed. Federally Qualified Health Care (FQHC) environment and Ambulatory health care/early childhood practice experience preferred. HIRING RANGE: $16.00 to $18.00/hour BENEFITS: · Medical · Dental · Vision · 403b Retirement · Paid Time Off · 10 Paid Holidays (including birthday) EQUAL OPPORTUNITY EMPLOYER OIC, Inc. is an equal opportunity employer. OIC, Inc. offers equal opportunities to applicants and employees and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, political affiliation and/or any other status protected by law. DIVERSITY STATEMENT OIC, Inc. is committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients is essential to fulfilling OIC, Inc.'s vision and goals. ************************ ********************************** Due to the volume of applications received, please do not contact the OIC Human Resources Department to check the status of an application, as we will be unable to provide this information over the phone. All applicants will be reviewed and those deemed most qualified will be contacted for an interview. Thank you for your interest in employment with OIC, Inc.
    $16-18 hourly 60d+ ago
  • Patient Services Rep/Phlebotomist (MAKO) (weekends and evening availability)

    The Health Alliance 4.1company rating

    Medical records clerk job in Henderson, NC

    Job Accountabilities (Responsibilities) Collect specimens according to established procedures. This includes, but not limited to: drug screens, blood samples, processing pathology and cytology samples. Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. Work iLabs for assigned accounts daily to ensure accurate data is provided for billing purposes. Provide necessary CIR and PPE Resolution reporting to Director as required and scheduled Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Assist with compilation and submission of monthly statistics and data. Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. Complete training courses and keep up-to-date with the latest phlebotomy techniques. Travel to Territory Manager meeting if held off-site or off normal shift. Participate on special projects and teams. Stay up-to-date on company communications. Job Requirements Ability to provide quality, error free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. Committed to all MAKO policies and procedures including company dress code, Employee Health & Safety, and MAKO Everyday Excellence Guiding Principles. Must have reliable transportation, valid driver license, and clean driving record, if applicable. Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout MAKO; and knowledge of our business. Physical Requirements Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance. Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination. Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day. Position requires travel. Extensive use of phone and PC. Fine dexterity with hands/steadiness. Bending/kneeling. Pushing/pulling. Reaching/twisting. [All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. All duties and requirements are essential job functions.] Required Education High school diploma or equivalent. Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience One year phlebotomy experience preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience. All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. MAKO is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity or Citizenship.
    $30k-35k yearly est. 13d ago
  • Patient Services Representative (PSR) - Blackstone Family Practice

    Bon Secours Mercy Health 4.8company rating

    Medical records clerk job in Blackstone, VA

    Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 40 Work Shift: Days/Afternoons (United States of America) Bon Secours About Us As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Patient Services Representative - Blackstone Family Practice Job Summary: The Patient Services Representative is the first line of quality service to our patients and the community. This position will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. This position will provide excellent customer service and may be asked to occasionally cover other physician practice locations as needed. Essential Functions: Serves as the primary point of contact between patients and physician practices Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner Answers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Processes patients in practice as they present for their appointments. Possesses the ability to troubleshoot and resolve problems promptly, ensuring patient flow is maintained and informs supervisor of any department and patient issues immediately Processes admission paperwork, including basic insurance verification. Secures, completes and verifies all pertinent patient demographic and insurance information as part of the registration process., Corrects registration errors as needed. Records time indicators for lobby wait times. Calculates patient liabilities and actively collects and processes patient payments. Reconciles cash drawer at the close of the day. Performs charge entry for external services (i.e. nursing homes) as necessary. Schedules referrals or follow-up appointments and/or assists with scheduling, rescheduling or canceling other services for patients. Assists patients with online scheduling and MyChart as necessary. Assists patients in obtaining necessary referrals for follow-up services and record referrals on tracking tool (referral/consults). Responsible for and/or assist in obtaining proper authorizations and pre-certifications if applicable for all procedures scheduled through the physician practice Pulls patient charts as needed per office policy, files and maintains information as appropriate in chart per policy, and routes charts to clinical staff as indicated in office per policy Verifies RX benefits in electronic health record, per protocol Refers patients to financial counselors when additional financial counseling or payment arrangements are needed. Completes accounts in revenue cycle software This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Education: High School Diploma or GED (required) Licensure/Certification: None Experience: Prior experience in patient registration/healthcare (preferred) Bon Secours is an equal opportunity employer. As a Bon Secours associate, you're part of a Mission that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Blackstone Family Practice It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
    $31k-35k yearly est. 24d ago
  • Unit Secretary - Emergency Department

    Vidant Health 4.2company rating

    Medical records clerk job in Ahoskie, NC

    The Unit Secretary provides safe, expedient, cost-effective department-specific services. A Unit Secretary is responsible for the clerical duties of the department. Responsibilities Demonstrates the knowledge and skills necessary to provide service appropriate to the age of the patient/client. Maintains confidentiality of patient information. Demonstrates safe operation of all equipment in compliance with department policy, safety, disinfection, infection control and quality control standards. Demonstrates effective computer skills. Minimum Requirements High School Diploma or GED Completion of Medical Terminology course desired Cadance/Healthspan training completed within 90 days of hire Other Information Location: ECU Health Roanoke-Chowan - Emergency Department Shift: Rotating Hours: 12hr Shifts Weekends: Rotating On-Call: No ECU Health About ECU Health Roanoke-Chowan Hospital ECU Health Roanoke-Chowan Hospital is a 114-bed community hospital located in Ahoskie. Serving four nearby counties, the 15-bed emergency department sees approximately 18,000 patients per year. ECU Health Roanoke-Chowan Hospital provides a wide range of health services, including medical, surgical and radiation oncology. In addition, the Wound Healing and Pain Management clinics serve as referral centers for neighboring ECU Health hospitals and providers. General Statement It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position. Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification. We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint. Contact Information For additional information, please contact: Brandon Peppers, Associate Recruiter ECH Health Talent Acquisition Email:
    $26k-31k yearly est. 13d ago
  • Medical Records & Prior Authorization Supervisor

    Rural Health Group 4.1company rating

    Medical records clerk job in Roanoke Rapids, NC

    In order to qualify for this position, you must genuinely like and care about people, be kind and compassionate as well as supremely professional, organized and courteous to both patients and staff. You must have excellent skills as a communicator and as a collaborator, and be willing to adapt to circumstances as they change. The individual we seek needs to have thorough knowledge of the complexities involved in a Family Practice office. Supervisory experience is required The Medical Records and Prior Authorization Supervisor oversees daily operations related to health information management, medical records requests, and insurance prior authorizations. This role ensures compliance with HIPAA, UDS reporting requirements, payer guidelines, and FQHC standards. The supervisor leads a team responsible for processing authorizations, managing record release, managing incoming records, supporting providers, and maintaining the integrity of patient data within the EHR. Key Responsibilities Supervise, train, and evaluate medical records and prior authorization staff. Develop workflows and performance standards to maximize efficiency and accuracy. Coordinate with clinical, billing, and referral departments to resolve barriers in care authorizations or record retrieval Monitory daily workloads, turnaround times, and quality metrics. Oversee processing of prior authorization requests for medications, imaging, procedures, and specialty care. Maintain updated payer requirements and communicate change to staff. Ensure timely fulfillment of medical records requests in accordance with HIPAA, state laws, and organizational policy. Ensure accuracy, security, and integrity of patient health information in the EHR. Manage release of information, chart corrections, scanning, and data integrity tasks. Support compliance with UDS, PCMH, and other reporting requirements. Maintain strict compliance with HIPAA, CMS, HRSA, and payer regulations. Participate in internal audits and quality improvement initiatives. Develop and update policies and procedures related to health medical records and prior authorizations. Teambuilding Must be able to adhere to the core competencies of the organization, which include: Good Judgment Communication/Customer Service/Teamwork Passion Honesty Responsibility Job-Specific Skill Set Access to Care Insurance Verification Collection of Co-pays and/or Balances Complete Registration Presence and Compliance All duties and responsibilities will be performed in a manner consistent with Rural Health Group's mission, values, guiding principles, and standards. REQUIREMENTS • Associate/Bachelor's Degree in Business, Health Administration is preferred • Supervisory experience is required • Excellent verbal and written communication skills • High school diploma or GED • Must have basic knowledge of Medical Records and/or Referral's operations • Ability to multi-task and work efficiently in a potentially fast-paced environment •Possess the tact and attitude necessary to deal effectively with patients, providers, and employees •Willing to travel to other Rural Health Group, Inc. sites to assist other facilities in areas of assigned responsibilities • Ability to apply common sense understanding when carrying out detailed written or oral instructions • Ability to establish and maintain positive, effective, professional relationships with patients, providers, coworkers, and superiors • Possess knowledge of modern office equipment, Microsoft Office software programs, and electronic health record • Must be able to quickly learn to use eClinicalWorks electronic health record system •Must be able to stand for long periods of time EOE. Federal and State Criminal Background Checks and Drug Screen required for all positions. Influenza vaccines is a condition of employment. E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.
    $53k-84k yearly est. 15d ago
  • Patient Service Representative

    Zoll Lifevest

    Medical records clerk job in Roanoke Rapids, NC

    Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR RhCCP2qjK5
    $28k-34k yearly est. 26d ago
  • Batch Release Specialist

    Global Channel Management

    Medical records clerk job in Rocky Mount, NC

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Minimum of 4 - 6 years experience in a pharmaceutical environment and knowledge of a wide variety of microbiological techniques (e.g., BET, antibiotic potency, sterility, etc.) and analytical techniques (e.g., UV, etc.). • Knowledge of cGMPs and regulatory requirements inside/ outside of the US. • Knowledge of Environmental Monitoring • Good communication, organization and computer skills are required. TECHNICAL SKILLS REQUIREMENTS Indicate the technical skills required and/or preferred, as applicable. Knowledge of LIMS, TrackWise, and Microsoft Office programs is desired. Additional Information $32hr 9 months
    $32 hourly 60d+ ago
  • Coder

    Quality Talent Group

    Medical records clerk job in Rocky Mount, NC

    Job DescriptionAI Coder Our client is a leading force in advancing safer, smarter AI technology. Their work has been featured in Forbes, The New York Times, and other major outlets for pioneering high-quality, human-verified data that powers today's top AI systems. They've built a global community of expert contributors and have already paid out more than $500 million to professionals worldwide who help train, test, and improve next-generation AI models. Why Join This Team? Earn up to $32/hr, paid weekly. Payments via PayPal or AirTM. No contracts, no 9-to-5. You control your schedule. Most experts work 5-10 hours/week, with the option to work up to 40 hours from home. Join a global community of experts contributing to advanced AI tools. Free access to the Model Playground to interact with leading LLMs. Requirements Bachelor's degree or higher in Computer Science from a selective institution. Proficiency in Python, Java, JavaScript, or C++. Ability to explain complex programming concepts fluently in Spanish and English. Strong Spanish and English grammar, punctuation, and technical writing skills. Preferred: 1+ years of experience as a Software Engineer, Back End Developer, or Full Stack Developer. What You'll Do Teach AI to interpret and solve complex programming problems. Create and answer computer-science questions to train AI models. Review, analyze, and rank AI-generated code for accuracy and efficiency. Provide clear and constructive feedback to improve AI responses. Apply now to help train the next generation of programming-capable AI models!
    $32 hourly 9d ago
  • Health Information Specialist I - Onsite - Henderson NC

    Datavant

    Medical records clerk job in Henderson, NC

    Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. THIS POSITION IS ONSITE MONDAY-FRIDAY, 8am - 4:30pm. Worksite location: 100 Hospital Dr Henderson, NC 28792 You will: Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and security with all privileged information. Maintain working knowledge of Company and facility software. Adhere to the Company's and Customer facilities Code of Conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as evident or required. Consistent application of medical privacy regulations to guard against unauthorized disclosure. Responsible for managing patient health records. Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. Ensures medical records are assembled in standard order and are accurate and complete. Creates digital images of paperwork to be stored in the electronic medical record. Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. Answering of inbound/outbound calls. May assist with patient walk-ins. May assist with administrative duties such as handling faxes, opening mail, and data entry. Must meet productivity expectations as outlined at specific site. May schedules pick-ups. Other duties as assigned. What you will bring to the table: High School Diploma or GED. Ability to commute between locations as needed. Able to work overtime during peak seasons when required. Basic computer proficiency. Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. Professional verbal and written communication skills in the English language. Detail and quality oriented as it relates to accurate and compliant information for medical records. Strong data entry skills. Must be able to work with minimum supervision responding to changing priorities and role needs. Ability to organize and manage multiple tasks. Able to respond to requests in a fast-paced environment. Bonus points if: Experience in a healthcare environment. Previous production/metric-based work experience. In-person customer service experience. Ability to build relationships with on-site clients and customers. Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices. We're building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated salary range for this role is $17.00 - $18.00 hr. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.
    $17-18 hourly 15d ago
  • Tumor Registrar

    UNC Health Care Systems 4.1company rating

    Medical records clerk job in Rocky Mount, NC

    Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. UNC Health Nash, an affiliated member of the UNC Health system, invites passionate healthcare professionals to join our esteemed team. Governed locally, we proudly serve a diverse patient base, spanning Nash, Edgecombe, Halifax, Wilson Counties, and beyond. With a steadfast commitment to elevating community health through exceptional care, we prioritize excellence, compassion, and innovation, ensuring every individual receives the highest standard of support. Joining our team means becoming an integral part of our dedication to wellness, where we constantly strive to redefine excellence in healthcare through state-of-the-art facilities and pioneering programs. Join us in this transformative journey, where your contributions will make a lasting impact on our community's health and wellbeing. Summary: This position collects extensive data on all new cancer seen at UNC Hospital at Nash, as required by state law and according to regulations established by various state and national registries Support the quality, and operational goals of the department and state mandated reporting of cancer detection and staging of current and past patient cases. Responsibilities: * * · Establishes and accomplishes methods for the tracking, analysis and reporting of cancer cases for patients treated at UNC Nash Hospital. * Codes, summarizes, sequences, and stages extracted information according to extensive and complex rules. Performs necessary research, analysis, interpretation and decision-making to best abstract, stage or sequence information. * Composes explanatory comments to supplement codes. Conceptualizes the case as a whole and determines what types of supplementary information would augment the data provided by the codes. * Conducts quality control activities such as auditing records and conducting data review meetings. Participates with multidisciplinary teams in creating, organizing and providing documentation of established procedures necessary for accreditation. * Creates case abstracts for cancer patients, extracting data items from the various medical records * Follows-up on each case abstracted for the life of the patient. Ensures that follow-up information is collected for each case annually. Extracts the required information from in-house or external sources. May communicate through written correspondence or telephone to obtain needed data * Responds to requests for information. Creates queries to extrapolate data completes ad hoc and routinized reports of data Other information: * Associates Degree in Healthcare or Cancer Registry Management, Cancer Information Management, Health Information Technology - Mandatory * Associates Degree in Health Information Management or related medical field preferred - preferred * Certified Tumor Registrar - Mandatory * 2 - 4 years of Healthcare/Medical in other related fields - preferred * Works Directly with Cancer Registry Coordinator to assist with staging and documenting tumor board discussions. Job Details Legal Employer: Nash Hospitals Entity: Nash UNC Health Care Organization Unit: NGH Nash Cancer Center Work Type: Per Diem Standard Hours Per Week: 8.00 Work Assignment Type: Remote Work Schedule: Day Job Location of Job: NASH HC Exempt From Overtime: Exempt: No
    $46k-60k yearly est. 24d ago
  • Patient Services Representative

    Lifepoint Hospitals 4.1company rating

    Medical records clerk job in Henderson, NC

    Patient Services Representative (PRN) Your experience matters: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. With 205 licensed beds, Maria Parham Health is equipped for every health care need one can encounter. We are fully licensed by Joint Commission, the College of American Pathologists, and Rated Highest In-Patient Safety from Leapfrog. Henderson offers a great outdoors, including the region's largest lake, providing endless hours of fun boating, fishing, water skiing and camping. Throw in great golfing, hunting and two fantastic recreational organizations and you may find yourself having a hard time deciding what to do next! How you'll contribute: The Patient Access team at Maria Parham is the crucial first point of contact for every patient. We are the welcoming faces and helpful voices who greet you when you arrive or call, providing direction and answering your questions. Our dedicated staff is here to ensure a smooth experience from the very beginning, handling everything from scheduling appointments to completing the registration process efficiently and with care. A Patient Access Representative (PAR) who excels in this role: * Performs scheduling, registration, patient pre-admission and admission at physician practice * Performs reception and discharge functions. * Accurately obtains complete and accurate patient demographic information. * Performs proper, compliant patient liability collection techniques before, during and after date of service. What we offer: We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage with medical plans starting at just $10 per pay period tailored benefit options for part-time and PRN employees, and more. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. Qualifications and requirements: Applicants should have high school diploma or equivalent. Associate's degree is preferred. Additional requirements include: * Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. * Must be able to work in a stressful environment and take appropriate action. Maria Parham Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by applicable federal, state, or local law. Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
    $27k-32k yearly est. 17d ago
  • Dental Patient Service Representative

    Opportunities Industrialization Centers 3.9company rating

    Medical records clerk job in Rocky Mount, NC

    The Dental Patient Services Representative is responsible for reviewing patient accounts to ensure accuracy; maintaining the appearance and order of the Dental office; patient scheduling and patient management; collecting, posting and managing accounts for dental payments; verification of insurances to ensure coverage of our patient base by working with clinical and administrative staff, insurance companies, and referral sources. Position will participate in QI activities as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Promote the mission, vision, and values of the organization · Opening and closing the dental office according to office protocol. · Greet, welcome and check in patients. · Check patient back up list to try to fill in cancellation and no-show appointment times. · Collect payment from patients at the time of treatment. · Make follow-up appointments as needed. · Prepares and submits claims to various insurance companies either electronically or by paper. · Make telephone calls to various dental insurance companies for explanation of benefits · Identifies and resolves patient billing complaints. · Evaluates patient's financial status and reports status of delinquent accounts. · Works with the patient to guide them through all the necessary steps that their insurance company requires for approval. · Verifies insurance eligibility with Medicare, Medicaid and private insurance companies. · Addresses claim denials and questions from third parties. · Maintains a knowledge base of insurance trends and learn new policy changes within the dental industry. · Verifies patient treatment plans with clinical staff prior to submission to the insurance company to ensure proper patient coverage. · Provides excellent customer service and maintains a professional demeanor when working with insurance companies. · Ensures that HIPAA Notice of Privacy Practices is on display and policies are followed. · Gathers and accurately records dental, medical, and insurance information from patients. · Tracks cases and referrals to and from other doctors. · Updates insurance information on all patients and prepares claim form. · Submits treatment plans for predetermination of benefits. · Organizes supporting materials for claim forms, such as radiographs or written narratives. · Mails and/or submits electronic claim forms. · Other duties as assigned. QUALIFICATIONS EDUCATION/CERTIFICATION: High School diploma or GED. Efficient use of 10-key calculator, copier and computer. Previous Dental Office Experience Strongly Preferred. Previous medical office/customer service experience required. SKILLS/ABILITIES: Individual must possess the ability to input data into computer for compiling information and basic knowledge of use office equipment. EQUAL OPPORTUNITY EMPLOYER OIC, Inc. is an equal opportunity employer. OIC, Inc. offers equal opportunities to applicants and employees and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, political affiliation and/or any other status protected by law. DIVERSITY STATEMENT OIC, Inc. is committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling OIC, Inc.'s vision and goals. ************************ ********************************** Due to the volume of applications received, please do not contact the OIC Human Resources Department to check the status of an application, as we will be unable to provide this information over the phone. All applicants will be reviewed and those deemed most qualified will be contacted for interview. Thank you for your interest in employment with OIC, Inc.
    $32k-38k yearly est. 60d+ ago
  • Patient Services Representative (PSR) - Blackstone Family Practice

    Bon Secours Mercy Health 4.8company rating

    Medical records clerk job in Blackstone, VA

    At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. **Bon Secours** **_About Us_** As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. **Patient Services Representative** **_-_** **Blackstone Family Practice** **Job Summary:** The Patient Services Representative is the first line of quality service to our patients and the community. This position will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. This position will provide excellent customer service and may be asked to occasionally cover other physician practice locations as needed. **Essential Functions:** + Serves as the primary point of contact between patients and physician practices + Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner + Answers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. + Processes patients in practice as they present for their appointments. + Possesses the ability to troubleshoot and resolve problems promptly, ensuring patient flow is maintained and informs supervisor of any department and patient issues immediately + Processes admission paperwork, including basic insurance verification. Secures, completes and verifies all pertinent patient demographic and insurance information as part of the registration process., Corrects registration errors as needed. + Records time indicators for lobby wait times. + Calculates patient liabilities and actively collects and processes patient payments. + Reconciles cash drawer at the close of the day. + Performs charge entry for external services (i.e. nursing homes) as necessary. + Schedules referrals or follow-up appointments and/or assists with scheduling, rescheduling or canceling other services for patients. Assists patients with online scheduling and MyChart as necessary. + Assists patients in obtaining necessary referrals for follow-up services and record referrals on tracking tool (referral/consults). + Responsible for and/or assist in obtaining proper authorizations and pre-certifications if applicable for all procedures scheduled through the physician practice + Pulls patient charts as needed per office policy, files and maintains information as appropriate in chart per policy, and routes charts to clinical staff as indicated in office per policy + Verifies RX benefits in electronic health record, per protocol + Refers patients to financial counselors when additional financial counseling or payment arrangements are needed. Completes accounts in revenue cycle software This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. **Education:** High School Diploma or GED (required) **Licensure/Certification:** None **Experience:** Prior experience in patient registration/healthcare (preferred) As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. **What we offer** + Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) + Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts + Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders + Tuition assistance, professional development and continuing education support _Benefits may vary based on the market and employment status._ All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email ********************* . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************
    $31k-35k yearly est. 24d ago

Learn more about medical records clerk jobs

How much does a medical records clerk earn in Roanoke Rapids, NC?

The average medical records clerk in Roanoke Rapids, NC earns between $25,000 and $41,000 annually. This compares to the national average medical records clerk range of $25,000 to $40,000.

Average medical records clerk salary in Roanoke Rapids, NC

$32,000
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