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Merchandise lead vs floor supervisor

The differences between merchandise leads and floor supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a merchandise lead and a floor supervisor. Additionally, a merchandise lead has an average salary of $35,572, which is higher than the $27,963 average annual salary of a floor supervisor.

The top three skills for a merchandise lead include sales floor, customer service and customer satisfaction. The most important skills for a floor supervisor are sales floor, keep management, and product knowledge.

Merchandise lead vs floor supervisor overview

Merchandise LeadFloor Supervisor
Yearly salary$35,572$27,963
Hourly rate$17.10$13.44
Growth rate6%-
Number of jobs72,605321,113
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 40%
Average age4343
Years of experience66

What does a merchandise lead do?

A merchandise lead is responsible for strategizing merchandise methods to reach sales performance targets. Merchandise leads assist the consumers in choosing the best products according to their needs and budget limitations. They evaluate the current market trends to generate more revenue resources and increase the company's profitability by negotiating with trusted suppliers and vendors. A merchandise lead must have excellent communication and organizational skills, especially in helping with marketing and promotional campaigns to attract consumers' interests and meet public demands.

What does a floor supervisor do?

A floor supervisor is personnel hired by the hospitality and retail establishments who provide a quality experience to guests by inspecting the guest area's cleanliness. To maintain freshness, a floor supervisor collaborates with a manager to deploy custodial staff and train new employees. A floor supervisor must be knowledgeable in booking and checking-in guests and resolve complaints using his/her conflict resolution skills. Also, a floor supervisor should have an associate's degree in hospitality management.

Merchandise lead vs floor supervisor salary

Merchandise leads and floor supervisors have different pay scales, as shown below.

Merchandise LeadFloor Supervisor
Average salary$35,572$27,963
Salary rangeBetween $27,000 And $45,000Between $21,000 And $35,000
Highest paying CityGreen Bay, WIRiverhead, NY
Highest paying stateRhode IslandNew York
Best paying companyPepsiCoAspen Snowmass
Best paying industryRetailManufacturing

Differences between merchandise lead and floor supervisor education

There are a few differences between a merchandise lead and a floor supervisor in terms of educational background:

Merchandise LeadFloor Supervisor
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiSUNY College of Technology at Delhi

Merchandise lead vs floor supervisor demographics

Here are the differences between merchandise leads' and floor supervisors' demographics:

Merchandise LeadFloor Supervisor
Average age4343
Gender ratioMale, 42.5% Female, 57.5%Male, 48.8% Female, 51.2%
Race ratioBlack or African American, 8.6% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7%Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.9% White, 61.2% American Indian and Alaska Native, 0.7%
LGBT Percentage9%9%

Differences between merchandise lead and floor supervisor duties and responsibilities

Merchandise lead example responsibilities.

  • Manage merchandising for lumber, building materials, paint, hardware, plumbing, electrical, and the garden department.
  • Facilitate price checks and pitch in to bag groceries as needed.
  • Coordinate all POS arrangements and merchandise as strategically design in floor plans.
  • Assist in all administrative responsibilities including opening and closing store, organization standards, scheduling and payroll processing.
  • Assist in CAO roll-out to other stores in district.
  • Coordinate production of sketch books for presentation of final dress line to sales force and top management of company.

Floor supervisor example responsibilities.

  • Evaluate daily job objectives and utilize knowledge of math, physics, and engineering to achieve the desired results.
  • Execute food preparation under rush conditions, consistently deliver excellent customer service, and maintain store cleanliness and personal hygiene requirements.
  • Perform opening and closing of store and POS, count funds and make bank deposits, generate sales reports.
  • Handle parking ticket transactions and complete daily business paperwork.
  • Regulate operations including cleanliness, organization, staffing and revenue requirements.
  • Receive and enter invoices into the computer and ensure accuracy of deliveries and paperwork.
    • Show more

Merchandise lead vs floor supervisor skills

Common merchandise lead skills
  • Sales Floor, 17%
  • Customer Service, 8%
  • Customer Satisfaction, 7%
  • Store Management, 7%
  • POS, 6%
  • Product Knowledge, 6%
Common floor supervisor skills
  • Sales Floor, 17%
  • Keep Management, 15%
  • Product Knowledge, 9%
  • Store Management, 6%
  • Develop Proficiency, 4%
  • Inventory Management, 4%

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Updated January 8, 2025

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