This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
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Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Network technician job in Lansing, MI
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$57k-78k yearly est. 14d ago
Technical ITS Field Technician (Jackson, MI)
Wavetronix LLC 3.6
Network technician job in Jackson, MI
Wavetronix is looking for an Applications Specialist (externally this role will be called ITS Traffic Signal Technician) who is eager to help solve customer technical problems and professionally walking them through the installation, training, and support of new and existing products.
The position has been adjusted with the expectation that team members will be able to commute daily to the Tripoint area (where Indiana, Ohio, and Michigan meet), generally near Angola, IN. There will be about 65% travel for this region.
This decision aligns with our CEO's vision of fostering strong in-person connections among team members and while we continue to operate remotely for now in this region, we plan to establish a physical office in the area within the next few years. By positioning our team near this future hub, we're laying the groundwork for a smooth transition and ensuring that everyone will be within reasonable commuting distance once the building is in place.
A successful Applications Specialist will:
* Exhibit Wavetronix core values:
* People First: demonstrates professional behavior, is a stabilizing team influence, and builds the team upward
* Growth Mindset: works to constantly improve processes and improve personally
* Innovation Driven: has ability to solve problems
* Master installation and configuration of Wavetronix core products
* Demonstrate and troubleshoot Wavetronix products
* Build positive relationships with customers
* Be self‐motivated and enjoy working on and with teams
* Have clear written and verbal communication skills
* Be intrinsically motivated and enjoy working with the customer
* Able to work flexible shifts and to adapt workflow to changing project schedules
* Have previous field service experience in traffic signal/ITS cabinets
* Provide technical training (typically up to 10 people) on products as needed either in the field or in office
* Have the ability to give technical presentations
* Review plans and design Wavetronix products into projects
* Conduct technical site surveys
* Provide service and customer support both in the field and over the phone
* Help manage all on site installation/configuration of products
* Diagnose errors or technical problems and determine proper solutions
* Document processes and produce timely and detailed trip reports
* Cooperate with the team and share information across the organization
* Comprehend customer requirements and make appropriate recommendations
* Keep track of current projects and support cases in CRM
* Have a basic understanding of networking
* Be excited about personal development and eager to engage in development training
* Travel as required within and between territories.
* Technical degree (EE, EET) or certifications in ITS/traffic industry preferred
More specifically, the successful Applications Specialist will exhibit core competencies based on an aggressive training schedule as follows:
3 Month Milestones
* Understand company core values, strategies, and initiatives
* Demonstrate functional knowledge to troubleshoot, test, repair, and service Wavetronix technical equipment
* Able to effectively use mobile tools and applications
* Have a positive relationship with Wavetronix customers
* Able to understand and effectively communicate technical procedures and processes to customer
* Comprehend customer requirements and make appropriate recommendations to the client
* Effectively communicate and cooperate with Technical Services and share information across the organization
6 Month Milestones
* Master installation and configuration of Wavetronix products
* Demonstrate the ability to troubleshoot, test, repair, and service technical equipment
* Demonstrate functional knowledge of Wavetronix non‐core product line 12 Month Milestones
* Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products
* Learn intersection and controller cabinet basic operation
* Perform at least 5 solo technical customer visits
Wavetronix is the leader in Radar in the Intelligent Traffic Industry. Our best Applications Specialists can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone, and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. About Wavetronix:
Wavetronix purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities.
If you share our values and have the education and experience to help us create the most talented work force in the traffic industry, we encourage you to apply.
$38k-66k yearly est. 2d ago
IT Governance
Arete Technologies 4.5
Network technician job in Lansing, MI
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description:
Works within the Office of the CTO to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. As a liaison, works with project teams, agency partners, clients, etc. to ensure project are receiving the appropriate level of executive support and direction. Ensures issues are evaluated and resolved, escalates risk and directs corrective actions in any area where performance falls below objectives.
Ensure projects/programs have adequate executive support and strives to enable the success of the projects/programs. Verifies and validates project status reports and communicates key items to IT leadership. Reviews and contributes to project documentation including project initiation documents such as the project charter, budget, schedule, cost benefit analysis, etc. throughout the project lifecycle until the end of the project including the project closeout report. Recommends approval of documents to the appropriate sponsors and executive oversight committees. Attends project review and steering committee meetings for all projects for which he or she is governance liaison. Initial consulting focus will be centered on data center migration optimization and hybrid cloud architecture with supporting operational process development
Acts in a consulting role, supporting the Office of the CTO. Attends meetings with or on behalf of the CTO and manages action items and issues logs that require attention. Takes on small work requests and tasks for the Office of the CTO. Creates progress dashboards and metrics as part of an overall governance support role. Recommends process improvements and efficiency steps to overall benefit the department.
Assist in the preparation of reports and materials for regularly scheduled project and program portfolio reviews with IT leadership.
Qualifications
LOCAL preferred first
Additional Information
Best Regards
Alka Bhatia
$40k-87k yearly est. 60d+ ago
Desktop Support Technician
Dewpoint 4.7
Network technician job in Lansing, MI
Job Requirements
Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards
Conceives and provides advice and guidance to colleagues regarding incidents
Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance searches for improvement opportunities
Identify, log and resolve technical problems with software applications or network systems
Identifies improvement areas that can be documented
Identify potential changes and system improvements and present to leadership for consideration and implementation
Ensure that work is carried out within agreed service levels and in accordance with department guidelines
Helps to define and add input that will help with the creation, maintenance, and distribution of reports to leadership
Identify improvements and add to client databases with up to date solutions and clear record of activities
Identify, explain and document technical issues in a clear way to clients
Use call logging system to accurately record telephone requests
Create and offer suggested updates to Knowledge Management tool
Communicate with operations leadership, identify solutions to ensure issues are addressed appropriately
Elevated knowledge of Microsoft desktop operating systems and desktop software
Qualifications
Minimum of 1-4 years' experience as a Desktop Support Engineer
Elevated analytical and troubleshooting skills
Elevated verbal, written, communication skills with the ability to communicate technical data to a wide variety of audiences
Self-starter and possess level of professionalism that meets our internal and client expectations
Ability to perform in a fast-paced, changing environment with multiple deadline-oriented projects
Elevated experience with Windows 10 OS
Elevated experience using ITSM ticketing tool
Elevated customer service experience in face-to-face, telephone or electronic interaction with clients
Elevated language and Communications Skills
Demonstrates elevated problem-Solving techniques
Strong customer service orientation
Solid understanding of computer support and troubleshooting
Demonstrated ability to work in a team-oriented, collaborative environment
Demonstrated ability to seek solutions to problems using one's own resources
Preferred:
Experience with supporting environments that include infrastructure elements such as LAN, WAN, WAP, Hosting
Solid understanding of ITIL concepts
Experience working with PC deployments in small to midsize client community and assisting in leading effort
Experience with deploying and supporting network printers
Demonstrated ability to provide guidance and assist other Desktop Administrators
Bachelor's degree in computer science, Computer Engineering, Information Technology, Mathematics or related degree
A combination of education, experience and training may be considered in lieu of a formal degree
A+, MCSE certification
$39k-49k yearly est. Auto-Apply 60d ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Network technician job in Lansing, MI
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
$18-25 hourly Auto-Apply 60d+ ago
PKI System Administrator
ASM Research, An Accenture Federal Services Company
Network technician job in Lansing, MI
Enforces application security in all phases of the software development life cycle. Works closely with team members to define application security best practices, performs software architecture and design reviews, and supports the identification, interpretation, and remediation of vulnerabilities across a variety of applications, programming languages, and platforms.
+ UMS/EIE/CA setup, config, user management.
+ Automate workflow utilizing Python scripts to improve speed of migrating 65K users to Keyfactor backup, which decreased error rate 95% and increased batch account processing.
+ Ping Federate/DataSync SSO system configuration, update and troubleshooting.
+ User driven with day-to-day knowledge of PKI system, unlock shared mailboxes, and assist with projects and support team with PKI related incidents and Department wide initiatives while maintaining federal standards and procedures.
+ Act as Subject Matter Export with Tenable with identifying and resolving critical PKI vulnerabilities and ensuring robust security and patches.
+ Spear heading the SSL 47 day life cycle automation with researching solutions to automate and improve efficiency with SSL issuance.
+ Identifies additional application security related tools, conducts tool analysis, and provides recommendations on what tools will enhance security protocols.
+ Performs and conducts penetration tests and manual/automated code reviews.
+ Creates and delivers training developers and other relevant team members on Secure Code Development as well as other security protocols.
+ Designs, develops or recommends integrated system solutions ensuring proprietary/confidential data and systems are protected.
**Minimum Qualifications**
+ Bachelor's Degree in Computer Science, Engineering, or other Engineering or Technical discipline or equivalent relevant experience. Master's Degree preferred.
+ 8-15 years of experience as an Application Security Developer, Application Security Analyst, or equivalent.
**Other Job Specific Skills**
+ In-depth knowledge of and experience with security technologies, single-sign-on and identity management technologies.
+ Expertise with web system security concepts, including authentication, authorization (RBAC), encryption/hashing, SAML, and LDAP.
+ Advanced knowledge of web application vulnerabilities such as cross-site scripting (XSS), sessions hijacking, SQL injection, CSRF (Cross-Site Request Forgery), OWASP Top 10, and other attack vectors.
+ Hands-on experience with encryption, hashing, secure random number generation, key derivation, digital signatures, etc.
+ Advanced knowledge of network based, system level and application layer attacks and mitigation methods, and TCP/IP, HTTP/S, and related protocols.
+ Experience with static code analysis tools.
+ Familiarity with JavaScript, NodeJS, or other scripting languages and BurpSuite or other intercepting proxy tools.
+ Experience working with GIT source code management.
+ Understanding of Agile/Scrum methodologies is preferred.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$97k - $125k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$97k-125k yearly 12d ago
HelpDesk Technician
Suny Downstate Medical Center 3.9
Network technician job in Lansing, MI
Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors.
Bargaining Unit:
UUP
Job Summary:
The Department of Information Services at SUNY Downstate Health Sciences University is seeking a full-time Lead Programmer Analyst / HelpDesk Technician.
The Lead Programmer Analyst will work in the IT Customer Service Division to cover the call center at the IT Service Desk and assist in resolving user issues related to computing hardware and software over the phone or in person at the main campus or the satellite sites.
This position is also responsible for training junior staff and plays supervisor roles from time to time. To meet professional obligations, this position may require effort beyond normal scheduled hours of work, as needed, to meet project deadlines and user work requisitions. At times the incumbent will be required to monitor the Network Management/Alerting systems and respond appropriately.
Key Areas of Responsibility:
* Responsible for ensuring phone coverage in the IT Service Desk call center and properly triage customer requests coming via telephone, email and web-based systems.
* The incumbent will be required to log and document all support calls in the current ticketing system, to provide resolution of user issues over the phone or in person. If necessary, escalate the issue to senior support staff in a timely manner.
* Routinely check voice mail and Service Desk queue in the current ticketing system for outstanding end user requests.
* Assist in troubleshooting user issues related to computing hardware and software and provide solutions on the phone or in person.
* Initiate and coordinate timely repair of end user devices, including but not limited to, computers, printers, mobile devices as well as other peripherals, which might be covered by third party maintenance agreements.
* The incumbent will contribute to the development of manuals and procedures to be published in the knowledge base. Using the training material, the incumbent will be responsible for training junior staff to adopt the working environment and technology.
* Monitor and test fixes to ensure reported issues have been effectively resolved.
* Provide ad-hoc IT-related quotations and ensure all standard hardware quotations are up to date.
* When necessary, supervise other staff at helpdesk by assigning call center schedules and work orders.
* Serve as liaison between users and technical teams for IT projects.
* Work as the escalation contact for critical issues and requests from VP functional areas.
* Research new technology and make suggestions to advance technology at Downstate.
* Adhere to Customer Support Service Level Agreements and Operational Level Agreements within IT teams.
* Ensure courteous, timely and effective resolution of end user issues.
* Perform other job related duties and responsibilities as required and/or needed.
Required Qualifications:
* Bachelor's Degree.
* 3+ years of IT experience.
* Excellent customer service skills and experience working with end-users, especially technology customer Service/Help Desk experience.
* Extensive experience with Microsoft Office 365, and conferencing platforms, such as Teams and Zoom.
* Excellent interpersonal, written, communication, analytical and creative skills.
* Excellent approach to information systems issues/problems.
* Exceptional knowledge of computer hardware and Microsoft Windows environment.
* Experience in application, particularly clinical application support.
* Working knowledge of a range of diagnostic utilities.
* Proactive attitude with the ability to efficiently work independently and as part of a team.
* Ability to prioritize and execute tasks in a high-pressure environment.
* Ability to present ideas in a user-friendly language to non-technical end users.
* Ability to absorb and retain information quickly.
* Or, a satisfactory equivalent combination of experience, education and training to the above.
Preferred Qualifications:
* Team lead/supervising experience preferred.
* Experience in both Windows base PCs is required and Apple PC's preferred.
Work Schedule:
Monday to Friday; 9:00am to 5:00pm (Full-Time)
Salary Grade/Rank:
SL-3
Salary Range:
Commensurate with experience and qualifications
Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
Equal Employment Opportunity Statement:
SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws.
Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply.
If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources at *****************
$46k-55k yearly est. Easy Apply 60d+ ago
IT Technical Services
Multimatic Butler
Network technician job in Jackson, MI
• Answer questions and/or resolve computer problems for users in person, or traveling users working offsite at a remote location. • Provide assistance and guidance concerning the use of computer hardware and software, including printing, software installation, e-mail, and operating systems.
• Provide hardware and software acquisition recommendations, including helping users
assess needs and providing justification for equipment and/or services.
• Install, configure, and provide ongoing support for the divisional Local Area Network
(LAN).
• Maintain computer inventory.
• Work with yearly IT budgets.
• Monitor/maintain/support local networks to ensure availability to all users.
• Will work with senior level network support personal and client server specialists when
implementing new corporate rollouts of Hardware/Software.
• Will work with Intermec/Motorola bar code scanners, printers and related shipping
systems.
• Some after hours/weekend work possible.
Additional duties include:
• Maintaining a Avaya phone system. This will include new user setup.
• Provide limited support with the corporate ERP system (M2K/SAP).
• Additional IT related tasks as requested by Management.
To learn more about Multimatic, check out our youtube channel - ********************************** OjJIh3t90
If you are interested in this position, apply by sending us your cover letter and resume.
We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.
As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, recruitment-related accommodations for disabilities, are available upon request throughout the recruitment and assessment process for applicants with disabilities.
$40k-70k yearly est. Auto-Apply 60d+ ago
Accela System Admin_W2 only
360 It Professionals 3.6
Network technician job in Lansing, MI
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
We are looking to fill an Accela Admin in LansingMI.
Qualifications
Responsible for effective provisioning, installation/configuration, operation, and maintenance of computer hardware and software and related infrastructure.
Additional Information
Webcam interview is acceptable.
$70k-88k yearly est. 60d+ ago
National Support Eng - CT
Canon USA & Affiliates 4.6
Network technician job in Lansing, MI
**National Support Eng - CT - req1618** Support Service operations by utilizing technical product expertise in resolution of urgent issues, analyzing actions taken, and utilizing results to improve business practices. A high value is placed on improving repair speed (MTTR) and reducing repair costs. May be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal customers (Applications). Utilizes product expertise to diagnose/resolve customer issues on first contact to minimize system downtime and maximize FSE dispatch avoidance. Credentialing requirements, including Covid vaccinations, are a condition of employment for this position. CMSU is an Equal Opportunity Employer, and reasonable accommodations will be considered.
**RESPONSIBILITIES**
+ **InTouch Center & Front Line Support**
+ Provide after-hours on-call telephone support and direct escalation support to Customer Engineers and Customer Solution Specialists (CSS). Mentor CSS to improve call resolution and author product knowledge articles to increase effectiveness. Establish and monitor procedures to maintain the integrity and quality of the Service problem/solution database.
+ Partner with Service field leadership to identify, escalate, and resolve customer issues through the Alert process. Recommend corrective actions based on product expertise, provide on-site support when required, and develop escalation pathways to CMSC (Japan) and Canon Medical Research (CMRU). Standardize and disseminate critical technical information, develop troubleshooting flowcharts, and recommend tools or equipment that improve productivity and reduce costs. Identify potential product issues, perform root cause analysis, and continuously improve alert and escalation processes.
+ **InnerVision Development**
+ Define future functional and feature needs for InnerVision based on field experience. Assist with testing, deployment, and optimization of upgrades and enhancements. Develop and refine internal processes using Best Practice principles to support daily operational needs.
+ **CMSC & NPI Support**
+ Differentiate product issues from routine service issues and investigate root causes. Serve as a technical liaison between Front Line teams and CMSC to identify, quantify, and resolve ongoing product concerns. Provide technical expertise to the CMSU Business Unit during NPI activities.
+ **Training Academy Support**
+ Contribute technical knowledge to the development of training curriculum aligned with evolving business needs. Support instructional delivery, lab oversight, and competency assessments as required.
+ **Overall Service & Business Performance**
+ Analyze InTouch cases to identify trends, recurring issues, and root causes across processes, hardware, software, and logistics. Develop and promote standardized troubleshooting methodologies, technical bulletins, and best practices that improve customer satisfaction and reduce costs. Establish measurement systems, influence service information systems, and provide financial impact analysis to support profitability-driven corrective actions.
+ **Customer & Internal Technical Support**
+ Work directly with eligible external customers to remotely troubleshoot and resolve product issues via phone and remote tools. Collaborate with Clinical Support teams to analyze complex issues, monitor service alerts from installed systems, escalate issues as needed, and generate knowledge articles in accordance with established P&P.
**QUALIFICATIONS**
+ Previous technical support or field service experience at journey level demonstrating strong troubleshooting and analytical skills.
+ Ability to develop and maintain effective internal and external working relationships.
+ Ability to travel both nationally and internationally.
+ Must maintain active motor vehicle/driver's license from the state where the employee resides.
+ Minimum 7 years Applied technical experience.
+ **Pay Range $107K to $193K**
\#LI-LP1
\#LI-Remote
**_About us!_**
_Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
$62k-79k yearly est. 6d ago
Network Administrator
Teksystems 4.4
Network technician job in Marshall, MI
TEKsystems has a client that is looking for a Cisco Network Administrator for Global layer 2 and layer 3 LAN and WAN across numerous technologies. Candidates have to be experts in Cisco Troubleshooting and supporting a global complex environment. They will be required to be on-call rotation, participate in high exposure incidents and be able to handle themselves under pressure. They will be working with routers and switching for all configurations, implementations, upgrades and anything else related to supporting a global network. Candidates will need to understand scripting for automation as well as APIs /Infrastructure as a Code.
The support service provides the following functions:
i.On-call support
ii.Incident/Problem Management
iii.Configuration and Performance Management
iv.Change Management
v.Security Management
Cisco Network Admin resources will diagnose and correct software and hardware problems. Resources must possess the appropriate skill levels to provide network troubleshooting and identification of the specific source of connectivity problems within the specified network environment. Sources of network faults are isolated to specific hardware products, network cabling, and network connections on the network. Any changes to the network shall be made in accordance with established change control procedures.
Candidates have to be well versed with Cisco Routing/Switching, configuration and deployments, they are the 1st line of defense for any network issue/outage/rollout/upgrades globally
Have to be on site 4/days week
Highly prefer candidates with CCNA/CCNP
Skills
Router, Firewall, Cisco routers, BGP, Troubleshooting, Wireless
Additional Skills & Qualifications
Great Communication, ability to work under pressure
Job Type & Location
This is a Contract position based out of Marshall, MI.
Pay and Benefits
The pay range for this position is $48.37 - $48.37/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Marshall,MI.
Application Deadline
This position is anticipated to close on Jan 27, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$48.4-48.4 hourly 8d ago
IT Administrator Production Support
Dakkota Integrated Systems 4.8
Network technician job in Holt, MI
Job Description
Why Dakkota
For over 24 years, Dakkota Integrated Systems has delivered excellence through precision-engineered, build-to-order vehicle components from cockpits to fascia assemblies. Our award-winning team combines advanced lean manufacturing, strong product development, and a highly efficient supply chain to meet customer demands with reliability and innovation.
If you're looking for a company that empowers you to grow while driving excellence, collaboration, and innovation to create real impact, we'd love to meet you.
The role
We are seeking a strategic and solutions-oriented IT Administrator (Production Support) to drive the reliability and performance of our production technology systems. This role is responsible for maintaining and optimizing critical IT infrastructure that supports manufacturing operations, including broadcast systems, error-proofing tools, printers, and customer communication interfaces.
The ideal candidate is an innovative, data-driven professional with a passion for leveraging technology to enhance operational efficiency, reduce downtime, and foster a culture of continuous improvement and growth.
What You'll Do
Ensure System Uptime & Reliability: Provide technical support to production teams by minimizing downtime and resolving issues related to equipment, tooling, and system performance using structured problem-solving and analytical techniques.
Maintain Production IT Infrastructure: Oversee the operation and maintenance of production-related broadcast systems, error-proofing technologies, printers, and customer communication interfaces (both hardware and software).
Manage Backup & Redundancy: Maintain and manage backup systems, spare hardware components, and software configurations to ensure business continuity and rapid recovery in case of system failures.
Support Continuous Improvement Initiatives: Collaborate on departmental projects including Value Analysis/Value Engineering (VA/VE), Six Sigma, and other process improvement activities involving IT systems.
Develop Documentation & Recovery Plans: Create and update system operation manuals, disaster recovery procedures, and technical documentation for all production-related IT systems.
Record & Report Activities: Accurately document all IT-related activities, incidents, and resolutions in accordance with company standards and compliance requirements.
Ensure Safety Compliance: Follow all company protocols for emergency evacuation and contribute to maintaining a safe working environment for all employees.
Perform Additional Duties: Carry out other responsibilities as assigned by management to support IT operations and organizational goals.
Who you are
High School Diploma or equivalent required; Associate's degree or higher in Information Technology, Computer Science, or a related field preferred.
Minimum of 2 years of college education or an equivalent combination of education and relevant experience.
At least 1-2 years of hands-on experience in IT support within manufacturing or assembly operations.
Strong proficiency in Windows-based applications and database management systems.
Demonstrated leadership, organizational, and communication skills with the ability to collaborate across teams.
Proven ability to handle sensitive and confidential information with discretion and integrity.
Health, Safety, Risks and Physical Demand Requirements
Standing and sitting in office and manufacturing environment, normal amounts of computer work, lifting of computer equipment up to 70 lbs.
Up to 25% of travel may be required
Life at Dakkota
Our success is rooted in meaningful relationships and a culture that feels like family. We champion compassion, respect, and work-life balance, while supporting each team member's personal and professional growth. Through ongoing development, competitive pay, and a comprehensive benefits package, we empower our people to thrive both at work and in life.
Our benefits include paid time off, medical, dental, and vision coverage, and a 401(k) plan for eligible employees.
Explore everything we have to offer at Dakkota Careers!
$65k-83k yearly est. 7d ago
IT Administrator
Nikon Metrology, Inc.
Network technician job in Brighton, MI
Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices.
Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users.
LOCATION:
Brighton, MI
WHY NIKON METROLOGY?
You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation.
KEY AREAS OF RESPONSIBILITY:
Will include, but not limited to the following:
Technical Support & Troubleshooting
Diagnose and resolve issues with computer hardware, software, and network connectivity.
Respond to user inquiries and provide technical support.
Guide users through step-by-step solutions to common problems.
System & Software Management
Install, configure, and maintain operating systems, applications, and other software tools.
Manage user accounts, permissions, and security settings.
Perform system updates and deploy new hardware and software to users.
IT Infrastructure & Maintenance
Execute operational tasks related to IT infrastructure projects supporting business operations and security.
Monitor and maintain servers, storage, and other IT infrastructure components.
Implement and manage data backup (local & offsite) and recovery solutions.
Communication & Documentation
Log and prioritize support requests using a ticketing system.
Create and maintain knowledge base articles and technical documentation.
Communicate clearly and empathetically: with both technical and non-technical users.
Escalate complex issues to other team members or external support providers
End user focus
Ensure a high level of end user satisfaction by providing timely and efficient support.
Follow up with users to ensure that issues are resolved to their satisfaction.
Gather and relay feedback.
QUALIFICATIONS
ESSENTIAL:
Required Knowledge, Skills, and Abilities:
Minimum of two (2) to four (4) years prior experience with providing workstation support
The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required
Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required.
A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality
Full professional proficiency in English, written and spoken.
Certificates, License, Registrations:
Associate's degree in Computer Technology or related field. Certifications
DESIRABLE:
Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified
TECHNICAL COMPETENCIES:
Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022.
Hardware & Software : Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications.
Networking : Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting.
IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools.
Security : Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security.
Active Directory & Group Policy : User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting
Microsoft Office 365 and other common desktop applications
Awareness of all mainstream mobile technologies (Apple)
Remote Support : Experience using remote access tools for efficient user support
WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS
Occasional business trips to other NM sites
This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment.
Must be able to sit or stand for extended periods while working at a computer.
Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware.
Manual dexterity required for using tools, keyboards, and other IT equipment
HOW WE TAKE CARE OF OUR TEAM
CULTURE SPIRIT
Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office.
WORK-LIFE BALANCE
We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days!
PERSONAL DEVELOPMENT
We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement.
AMAZING MEDICAL BENEFITS & PERKS
We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING!
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.
$59k-82k yearly est. Auto-Apply 60d+ ago
Help Desk/Junior System Administrator
Ross Design and Engineering
Network technician job in Cement City, MI
The superior engineering, workmanship, and overall quality of Ross Design™ products have kept us at the forefront of manufacturing since 1989. We work hard to exceed expectations in the quality and durability of our products. Most importantly, Ross Design™ strives to add value to our customer's products through innovative design and state of the art manufacturing processes.
We, along with the rest of the world, are working to make the new hybrid work environment successful for our team and our clients. Keeping everyone safe, finding ways to be flexible, while providing a good work/life balance and at the same time meeting our clients IT support needs is very important to our company. Joining our team in a technical capacity you'll also be able to contribute your ideas for ways to improve our workflow in a new hybrid work environment, which has become our model for the foreseeable future.
Job Description
We are currently hiring Help Desk/Junior System Administrator. This is a position where you will be the first line of support to solve problems and provide remote and on-site support for multiple Robust clients. This position requires flexibility, patience, problem solving, and business savvy.
Essential Duties and Responsibilities:
Build and maintain great relationships with our clients
Maintain and manage hardware and software on desktops, laptops, mobile devices, and other related equipment in PC and Mac environments
Daily interaction with our internal CRM for ticketing and tracking time and expenses as they occur
Perform basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
Utilize remote monitoring and management system
Document EVERYTHING.
Timely communication with customers - responding to support requests, keeping them informed of incident progress, notifying them of impending changes or agreed outages, etc.
Proven good judgment and problem solving skills, including escalating issues and problems as appropriate to ensure speedy resolution
Qualifications
Technical Skills and Knowledge
Troubleshooting skills for PC/Mac/Mobile devices (iOS and Android)
Microsoft Office
TCP/IP networking and DNS
Windows Server experience, including Active Directory
Windows and Mac OS's
Backup and disaster recovery solutions
Security solutions and best practices
Phone system configuration and troubleshooting
Interpersonal Skills
Must be a people-person to get hired here
Excellent communication skills, both verbal and written, technical and non-technical
Strong organizational skills; ability to balance priorities at multiple locations
Excellent documentation skills and comfortable with Visio
Critical thinking skills with problem-solving abilities
Ability to present ideas in user-friendly language
Ability to build and extend existing client relationships
Additional Information
Why Work Here?
Great teammates, great clients, exploring new technology, great training, advancement opportunities
We are an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed servicemember status, race, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local laws.
$59k-72k yearly est. 1d ago
Network Specialist - Kendall Electric
The Kendall Group 4.1
Network technician job in Lansing, MI
Network Specialist About The Kendall Group Kendall Electric, a division of The Kendall Group, seeks a talented, creative, self-motivated individual for our Network Specialist position. The Kendall Group is comprised of seven divisions with 75+ locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career. Why The Kendall Group? Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success. Role Summary: Reporting to the Networking & Services Manager, the Network Specialist is a key member of the Networking and Services Team. The primary responsibility of this role is to conduct business development and provide technical sales support for Kendall's Datacom Portfolio. This portfolio includes Industrial and Enterprise Network Infrastructure products offered by partnering manufacturers and sold by Kendall Electric. The Network Specialist is responsible for pre and after-sale support of these products, and design, as well as competency development for our inside and outside sales teams. Exciting work you will do: The essential duties and responsibilities of a Network Specialist will consist of, but are not limited to, the following:
Ensure a consistent level of business development and support for Kendall account managers and customers within the region
Be a single point of contact to partnering manufacturers for the Datacom product lines within the region and be a lead advocate for the portfolio
Actively call on our datacom contractor customers to build relationships and grow datacom business
Maintain an extensive understanding of Kendall's Datacom networking products offered and the applicable industry standards associated with those products
Lead the inventory needs for datacom business in region
Lead commercial activity and conversations at key accounts
Work with outside sales to create and maintain a robust sales funnel
Perform other duties as assigned
Competencies you possess:
Service Excellence
Results, Action Oriented
Accountability, and Responsibility
Teamwork, Collaboration
Planning, and Organizing
What you'll need:
Work Experience: 3 years' of experience in the Datacom Technology field
Education: Bachelor's degree or equivalent work experience
Analytics/Computer Skills: Microsoft Office Suite, business acumen, including problem solving skills, critical thinking, analytical skills; demonstrated knowledge of the Datacom & Industrial Networking space and its standards
Organization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced, and continuously evolving environment
Cross-functional skills: Able to build and nurture relationships with your peers and vendors; highly motivated and able to work independently, and be comfortable working in a fast-paced, dynamic environment
Communication Skills: Excellent written and verbal communication and interpersonal skills with the ability to influence and guide other team members
Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
Ability to see/sit/stand/walk/talk and hear
Ability to be on your feet for 8 hours a day
Ability to climb stairs and step ladders, bend, stoop, crouch, and kneel
Physical Environment: Normal office environment, fabrication environment, exposure to moving equipment in manufacturing facilities
Qualifications we prefer but don't require:
Work Experience: 3 years' in outcome-based sales, previous datacom sales/contractor experience
Analytics/Computer Skills: CRM experience
The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.
$58k-77k yearly est. 60d+ ago
NOC Technician
Convergence Networks 3.9
Network technician job in Lansing, MI
MANAGED SERVICES LANSING | HYBRID Convergence Networks is one of North America's leading managed service and managed security providers. We are a service company focused on helping clients leverage technology as a strategic tool and proactively protecting their business. We are fueled by providing outstanding service and sharing our passion for innovative technology as part of our integrated solutions.
POSITION SUMMARY
The NOC Technician (Monitoring & Alert Response) is a critical frontline technical position focused on the immediate management, triage, and resolution of alerts across our client environments. This role is responsible for ensuring the stability and performance of client infrastructure by promptly responding to system-generated alerts. The ideal candidate has excellent troubleshooting skills, a strong customer service focus, and a disciplined approach to managing a high volume of incidents.
WHAT DOES OUR NOC Technician DO?
• Triage and Respond to a wide range of incoming alerts from monitoring platforms (e.g., NinjaRMM, Auvik) for issues such as low disk space, offline device, and hardware failures
• Investigate and Troubleshoot infrastructure alerts across server, network, and endpoint devices using a methodical approach to diagnose the root cause.
• Communicate Proactively with clients and their points of contact to inform them of ongoing incidents, gather necessary information, and coordinate maintenance or resolution steps.
• Collaborate and Escalate with ISPs, hardware vendors, and internal Service Desk staff to achieve timely resolution of complex or high-priority issues
• Document all alert activities, troubleshooting steps, communications, and final resolutions accurately within internal ticketing and documentation systems.
• Perform Remediation steps such as clearing disk space, restarting services, or escalating to the appropriate internal teams for advanced support.
• Maintain Operational Excellence by adhering to defined Standard Operating Procedures (SOPs) for alert handling and service restoration.
Qualifications
WHAT ARE THE QUALIFICATIONS I NEED TO HAVE?
• 1-3 years of experience in IT operations, Service Desk, or a NOC environment.
• Hands-on experience with Remote Monitoring and Management (RMM) tools (e.g., NinjaRMM) and Network Monitoring tools (e.g., Auvik).
• Strong foundation in server administration (Windows/Linux) and network fundamentals (TCP/IP, routing, switching).
• Proven troubleshooting and problem-solving skills across diverse IT infrastructure.
• Ability to prioritize and manage multiple simultaneous high-priority alerts in a fast-paced environment.
• Excellent written and verbal communication skills for effective client and vendor interaction.
WHAT QUALIFICATIONS WOULD REALLY HELP SET ME APART FROM OTHER APPLICANTS?
• Experience with advanced configuration and tuning of monitoring tools to reduce noise and improve alert fidelity.
• Relevant industry certifications (e.g., CompTIA A+, Network+, Server+, or vendor-specific certifications).
• Familiarity with virtualization platforms (VMware, Hyper-V) and their common alerting signals.
• Experience in a Managed Service Provider (MSP) environment.
WHAT IS THE WORK ENVIRONMENT LIKE?
Standard office setting with a mix of sitting, standing, and computer work; occasional lifting or carrying of equipment for onsite engagements may be needed.
Frequent interaction via meetings, phone calls, email, and occasional client site visits.
WHY SHOULD YOU WORK HERE?
Competitive health benefits (medical, dental, vision) and retirement (401k) plans.
Emphasis on personal and professional development with training and certification support.
Regular feedback, growth conversations, and internal development opportunities.
Vibrant company culture with team-building events and inclusive activities involving families.
PERFECT FIT…
If this sounds like your type of place and you can wow us with your spectacular skill set, then we would love to hear from you!
We are an equal opportunity employer and invite diversity in our applicants; our differences make us stronger! We welcome and encourage applications from qualified candidates of all races, sexes, colors, religions, sexual orientations, disabilities, ages, and gender identities. Accommodation is available upon request for candidates taking part in all stages of the selection process. Please contact **************************
$37k-54k yearly est. 10d ago
Network Administrator
Cai 4.8
Network technician job in Lansing, MI
**Req number:** R6931 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
**Job Summary**
We are looking for a motivated Network Administrator ready to take us to the next level! If you have network configuration, management, and troubleshooting expertise, along with experience working with small-business class firewalls, switches, and wireless access points, and are looking for your next career move, apply now.
**Job Description**
We are looking for a Network Administrator to monitor and maintain network infrastructure, ensuring optimal performance and security. This position will be Full-Time and Remote, **candidates must be located in either Pacific or Mountain Time Zones** .
**This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer.**
**What You'll Do**
+ Monitor and maintain network infrastructure, ensuring optimal performance and security
+ Respond promptly to network-related tickets and escalations, providing effective solutions
+ Configure and manage small-business class firewalls, switches, and wireless access points
+ Perform network troubleshooting to diagnose and resolve network issues
+ Implement network changes and upgrades, ensuring minimal disruption to services
+ Collaborate with other IT professionals and departments to optimize network performance
+ Document network configurations, changes, and procedures
**What You'll Need**
Required:
+ Minimum of 5 years of experience working with small-business class firewalls, switches, and wireless access points
+ Strong experience with Ubiquiti products is highly beneficial
+ Proficiency in network configuration, management, and troubleshooting
+ Solid understanding of network security principles and practices
+ Excellent problem-solving skills and the ability to work under pressure
+ Strong communication skills, both written and verbal
+ Ability to work independently in a remote setting, while maintaining collaborative team relationships
Preferred:
+ Relevant certifications such as CCNA, Network+, or equivalent
+ Experience with network monitoring tools and software
+ Familiarity with cloud networking solutions
**Physical Demands**
+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
\#LI-NA1
**Reasonable accommodation statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
$65,000 - $75,000 per year
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
$65k-75k yearly 7d ago
On-Call IT Field Technician - Detroit-Warren-Dearborn, MI - Hiring Now
Geeks On Site 3.1
Network technician job in Flushing, MI
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support
$33k-50k yearly est. 22d ago
Connectivity Engineer, Leased - Data Center Design, Engineering, & Construction
Meta 4.8
Network technician job in Lansing, MI
Meta is seeking a Connectivity Engineer to join the Design Engineering and Construction (DEC) team. Our data centers are the foundation upon which our innovative services are delivered, and our rapidly scaling infrastructure operates. The team lights up Meta 's global data centers, delivering the physical infrastructure that connects the world to the videos, feeds, and other information stored on Meta 's server banks.The DEC Connectivity Engineer will provide site level support to ensure DEC telecommunication projects are being executed on schedule, within budget and at the level of quality specified. Connectivity Engineer will be the key point of contact for managing the full project life-cycle including project kick-off all the way through production turnover into operations. DEC Connectivity Engineer is highly collaborative with cross-functional partners at the Data Center Headquarters, our on-site contractor, and other data centers globally.
**Required Skills:**
Connectivity Engineer, Leased - Data Center Design, Engineering, & Construction Responsibilities:
1. Project Planning & Control - Create, maintain, and report on site project and program scope, schedules and milestones. Work closely with site project management team throughout the project lifecycle from the creation of project and program plans through project close out
2. Learnings - Continually review ongoing projects for efficiencies in schedule, budget, and opportunities to enable cross-functional partners to be successful. Document data points to assist with field coordination of projects. Support development of project management best practices and initiatives, coordinating SOPs/SIPs with vendors, and participating in global and regional standards. Coordinate lessons learned with the DEC Center of Excellence
3. Forecasting - Support project controls team with forecasting and budget efforts as required. Share current project status with upstream and downstream partners, ensuring crisp and complete handoffs between teams
4. Technical Reviews - Establish milestones for equipment purchase and track and report against these milestones Assist with the selection and review of a contractor to support the structured cabling work within a data center
5. Metrics - Report progress and risks on site projects and other initiatives to key stakeholders
6. Workflow - Work with installation partners to establish and track milestones. Conduct pre-project planning, project handoffs, and ensure design delivery and verification. Identify and respond to project risks and high-priority issues rapidly and effectively through effective action and appropriate escalation. Track and manage project change order requests
7. Vendor Field Management - Responsible for all connectivity activities (OSP/ISP) within construction, projects on site including tracking and reporting actual progress related to schedule expectations. Set and communicate clear expectations together with the immediate site team, build key relationships with our installation partners and drive best practices, safe working environment and execute to a vision of 'right first time.'
8. Quality Assurance - Perform physical inspections to ensure vendor work meets DEC quality standards throughout the lifecycle of the data center. Validate physical installs, test reports, build accuracy, material and local code compliance including constructability reviews on multiple design phases
9. Technical Field Lead - Technical lead for industry and Meta standards, responsible to lead product evaluation, design, and installation methods in the field including scope clarification, design and installation details as the owner of the Request for Information process
10. Technical Coordination - Develop solutions to in-field scope-gap or clash issues. Partner with DEC design and engineering teams to digitally support design reviews, BOM reviews, and as-built drawing validations
11. Communications & Cross functional team engagement - Liaise with construction partners to ensure deliverables are met during new builds and retrofits. Coordinate with logistics partners, vendors, and suppliers to ensure a smooth end to end flow of materials as needed. Work closely with the relevant teams to proactively communicate progress and project risks and initiatives to key stakeholders
12. Safety - Ensure that vendors adhere to safety obligations in accordance with local regulations and DEC Safety best practices. Lead a 'safety first' evironment, with open and transparent communication. Acknowledging appropriate EHS practices
13. Travel - Position is remote and will require a minimum of 50% travel
**Minimum Qualifications:**
Minimum Qualifications:
14. 5+ years' experience in project management
15. Experience engaging and guiding stakeholders
16. Experience providing solutions to construction related problems
17. Experience with MS Office and Google Suites
**Preferred Qualifications:**
Preferred Qualifications:
18. Experience reviewing and leading installations to design documents and specifications
19. Data center development and/or construction management experience
20. Experience with Primavera 6
21. Experience managing IT or IP Network deployment projects in a mission critical environment requiring coordination across multiple disciplines for the delivery of a common goal
22. Experience in leading deployments of Network/Structure cabling infrastructure
23. Experience with fiber optic testing at scale inclusive of complex troubleshooting
24. Experience with outside plant cabling (OSP) deployments including OTDR/OLTS testing
25. Experience with Quality Assurance and Quality Control, including progressive inspections and acceptance
**Public Compensation:**
$123,000/year to $176,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
How much does a network technician earn in Lansing, MI?
The average network technician in Lansing, MI earns between $49,000 and $88,000 annually. This compares to the national average network technician range of $51,000 to $92,000.
Average network technician salary in Lansing, MI
$66,000
What are the biggest employers of Network Technicians in Lansing, MI?
The biggest employers of Network Technicians in Lansing, MI are: