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Night supervisor vs night manager

The differences between night supervisors and night managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a night supervisor, becoming a night manager takes usually requires 4-6 years. Additionally, a night manager has an average salary of $41,998, which is higher than the $35,289 average annual salary of a night supervisor.

The top three skills for a night supervisor include customer service, cash handling and customer inquiries. The most important skills for a night manager are cash handling, customer service, and safety procedures.

Night supervisor vs night manager overview

Night SupervisorNight Manager
Yearly salary$35,289$41,998
Hourly rate$16.97$20.19
Growth rate6%6%
Number of jobs62,170384,150
Job satisfaction--
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 38%
Average age4644
Years of experience26

What does a night supervisor do?

A night supervisor is responsible for managing the hotel's operation during night shift hours, attending to guests' inquiries and requests, and monitoring the staff's performance. Night supervisors maintain the cleanliness and orderliness of the facilities, as well as inspecting the efficiency of hotel tools and equipment, and ensuring the adequacy of hotel stock inventories. They review sales reports, process guests' reservations, and strategize on procedures to boost the company's brand in the market. A night supervisor must have excellent communication and leadership skills, especially on resolving guests' complaints and maximizing the productivity of staff.

What does a night manager do?

A night manager is an individual employee who is responsible for all hotel operations during the night. Night managers must assist the front office manager in all areas of the department, including managing front desk staff, payroll, and enforcing financial control. They collaborate and train associates to respond to customers' queries and complaints positively. They must also maintain a professional and high-quality service-oriented environment. Night managers must possess a bachelor's degree in hotel management or related field.

Night supervisor vs night manager salary

Night supervisors and night managers have different pay scales, as shown below.

Night SupervisorNight Manager
Average salary$35,289$41,998
Salary rangeBetween $27,000 And $44,000Between $29,000 And $59,000
Highest paying CityCheyenne, WYMount Laurel, NJ
Highest paying stateWyomingNew Jersey
Best paying companyNestléBeth Israel Deaconess Medical Center
Best paying industryEnergyProfessional

Differences between night supervisor and night manager education

There are a few differences between a night supervisor and a night manager in terms of educational background:

Night SupervisorNight Manager
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Night supervisor vs night manager demographics

Here are the differences between night supervisors' and night managers' demographics:

Night SupervisorNight Manager
Average age4644
Gender ratioMale, 57.3% Female, 42.7%Male, 58.6% Female, 41.4%
Race ratioBlack or African American, 12.0% Unknown, 4.2% Hispanic or Latino, 17.0% Asian, 5.4% White, 60.7% American Indian and Alaska Native, 0.7%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%
LGBT Percentage6%10%

Differences between night supervisor and night manager duties and responsibilities

Night supervisor example responsibilities.

  • Serve as the emergency contact for all building operations * CPR certify
  • Conduct PowerPoint presentation to illustrate shrink reduction, cost cutting programs and additionally to promote safety awareness in all departments.
  • Link clients to housing, psycho-social rehabilitation centers, patient assistance medication programs, and Medicaid/Medicare and crisis intervention programs.

Night manager example responsibilities.

  • Master point of sale (POS) computer system for placing orders quickly and accurately.
  • Count the drawer, greet and seat guests, check orders on POS system, provide customer service.
  • Assist in all aspects of the business - leadership, inventory control, merchandising, cleanliness and vendor relations.
  • Operate power jacks and Hi/low lifts to stack and move pallets in the back room area of the store.
  • Demonstrate proficiency in leadership and adaptation to various working conditions and emergency situations.
  • Perform customer service at front desk, telephone operator, reservations agent and transportation coordinator tasks.
  • Show more

Night supervisor vs night manager skills

Common night supervisor skills
  • Customer Service, 20%
  • Cash Handling, 18%
  • Customer Inquiries, 16%
  • Leadership, 16%
  • Store Operations, 15%
  • Pallets, 2%
Common night manager skills
  • Cash Handling, 21%
  • Customer Service, 18%
  • Safety Procedures, 8%
  • Front Desk, 6%
  • Payroll, 5%
  • Food Preparation, 4%

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