Office automation technician vs office clerk

Differences between office automation technician and office clerk duties and responsibilities

Office automation technician example responsibilities.

• Manage a FedEx account to facilitate the shipment process and maintain a mail log binder for items send.
• Update web pages for squadron and update SharePoint as directed.
• Add / delete temporary users, maintain public, common, and private directories, and update LAN and subsystem applications.
• Provide computer technical support and assist staff in using various applications on the system using a windows operating environment.
• Process and resolve vendor expenses thru non-regulate PeopleSoft.

Office clerk example responsibilities.

• Complete medical records requests as specified under HIPAA regulations.
• Scan EOB's and attach to payments in software system.
• Perform electronic billing of Medicare, Medicaid, and HMO/PPO submissions.
• Follow all HIPAA guidelines and safety rules as required within the healthcare policy.
• Perform account analysis on credit balance accounts using insurance explanation of benefit information (EOB).
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provide.
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