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Office support assistant vs office assistant and customer service

The differences between office support assistants and office assistant and customer services can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an office support assistant, becoming an office assistant and customer service takes usually requires 6-12 months. Additionally, an office support assistant has an average salary of $33,548, which is higher than the $31,405 average annual salary of an office assistant and customer service.

The top three skills for an office support assistant include customer service, data entry and office equipment. The most important skills for an office assistant and customer service are customer service, data entry, and payroll.

Office support assistant vs office assistant and customer service overview

Office Support AssistantOffice Assistant And Customer Service
Yearly salary$33,548$31,405
Hourly rate$16.13$15.10
Growth rate-5%-4%
Number of jobs134,113194,225
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 34%
Average age4740
Years of experience212

Office support assistant vs office assistant and customer service salary

Office support assistants and office assistant and customer services have different pay scales, as shown below.

Office Support AssistantOffice Assistant And Customer Service
Average salary$33,548$31,405
Salary rangeBetween $26,000 And $42,000Between $25,000 And $37,000
Highest paying CityNew York, NYElizabeth, NJ
Highest paying stateNew YorkNew Jersey
Best paying companySierra Pacific IndustriesMedline
Best paying industryTransportationTelecommunication

Differences between office support assistant and office assistant and customer service education

There are a few differences between an office support assistant and an office assistant and customer service in terms of educational background:

Office Support AssistantOffice Assistant And Customer Service
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 34%
Most common majorBusinessBusiness
Most common collegeWestern Carolina University-

Office support assistant vs office assistant and customer service demographics

Here are the differences between office support assistants' and office assistant and customer services' demographics:

Office Support AssistantOffice Assistant And Customer Service
Average age4740
Gender ratioMale, 18.1% Female, 81.9%Male, 17.4% Female, 82.6%
Race ratioBlack or African American, 9.3% Unknown, 4.8% Hispanic or Latino, 14.6% Asian, 7.8% White, 62.3% American Indian and Alaska Native, 1.1%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 21.8% Asian, 6.9% White, 54.3% American Indian and Alaska Native, 0.7%
LGBT Percentage6%7%

Differences between office support assistant and office assistant and customer service duties and responsibilities

Office support assistant example responsibilities.

  • Manage and maintain patients' medical records by utilizing computer applications management database processing system to ensure county compliance.
  • Maintain HIPAA standards and audit secure patient files prior to filing.
  • Make sure all records are store and handle in compliance with HIPAA procedures.
  • Process payroll for administrative and clinical staff.
  • Create PowerPoint presentations for many different project managers.
  • Process payroll correcting entry forms, logging pertinent information into SharePoint spreadsheet for team activity.
  • Show more

Office assistant and customer service example responsibilities.

  • Manage on-site registration at events including management of volunteers, registration setup, and coordinate all registration logistics.
  • Interact with individual customers and broker representatives by phone and email, providing excellent customer service to troubleshoot technical account problems.
  • Determine Medicaid requirements and eligibility.

Office support assistant vs office assistant and customer service skills

Common office support assistant skills
  • Customer Service, 20%
  • Data Entry, 16%
  • Office Equipment, 8%
  • Phone Calls, 6%
  • Office Procedures, 5%
  • PowerPoint, 5%
Common office assistant and customer service skills
  • Customer Service, 28%
  • Data Entry, 16%
  • Payroll, 4%
  • Schedule Appointments, 3%
  • Credit Card Payments, 3%
  • Front Desk, 2%

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