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The differences between operation shift supervisors and operations managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an operation shift supervisor, becoming an operations manager takes usually requires 4-6 years. Additionally, an operations manager has an average salary of $76,894, which is higher than the $37,766 average annual salary of an operation shift supervisor.
The top three skills for an operation shift supervisor include customer service, basic math and pallets. The most important skills for an operations manager are customer service, logistics, and continuous improvement.
| Operation Shift Supervisor | Operations Manager | |
| Yearly salary | $37,766 | $76,894 |
| Hourly rate | $18.16 | $36.97 |
| Growth rate | - | 6% |
| Number of jobs | 109,683 | 343,868 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 62% |
| Average age | 46 | 44 |
| Years of experience | 2 | 6 |
An operation shift supervisor oversees the company's day-to-day operations and employee performance. As an operation shift supervisor, you will perform a number of tasks that include assigning tasks to staff, ensuring all operations and sales run smoothly, and responding to inquiries and complaints from customers. In addition, you are expected to monitor the work habits of employees and to motivate them by offering incentives for excellent performance. You are also responsible for maintaining customer satisfaction and retention and responding to emergencies, unexpected problems, and crises.
Operations managers are in charge of running the main business of the organization. They ensure that the business is running smoothly from an operations standpoint. They make sure that the processes in place produce the necessary output by implementing quality control measures. They also manage finances and ensure that there is enough budget to keep the operations of the business running. They also ensure that the production of goods or services is cost-efficient. Operations managers also handle people-related concerns. They are responsible for interviewing candidates, choosing the ones to hire, and ensuring that individuals assigned to operations are properly trained.
Operation shift supervisors and operations managers have different pay scales, as shown below.
| Operation Shift Supervisor | Operations Manager | |
| Average salary | $37,766 | $76,894 |
| Salary range | Between $28,000 And $49,000 | Between $47,000 And $123,000 |
| Highest paying City | Plainfield, NJ | San Francisco, CA |
| Highest paying state | Wyoming | Delaware |
| Best paying company | National Grid plc | McKinsey & Company Inc |
| Best paying industry | Energy | Technology |
There are a few differences between an operation shift supervisor and an operations manager in terms of educational background:
| Operation Shift Supervisor | Operations Manager | |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between operation shift supervisors' and operations managers' demographics:
| Operation Shift Supervisor | Operations Manager | |
| Average age | 46 | 44 |
| Gender ratio | Male, 83.6% Female, 16.4% | Male, 69.4% Female, 30.6% |
| Race ratio | Black or African American, 12.8% Unknown, 4.1% Hispanic or Latino, 16.4% Asian, 4.7% White, 61.3% American Indian and Alaska Native, 0.7% | Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 6% | 10% |