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Operations Coordinator Residence Life
Ursinus College 4.4
Operations consultant job in Collegeville, PA
The Residence Life Operations Coordinator is a full-time administrative role dedicated to supporting the core operational functions of the department. Reporting to the Director of Residence Life, the Coordinator manages housing selection, room change processes, departmental email communications, student housing data, data entry, and marketing initiatives. The Operations Coordinator plays a critical role in ensuring efficient housing operations and maintaining a high standard of service for residential students.
Key Responsibilities
Develops and implements policies and procedures for housing selection, occupancy, and move-in/move-out processes.
Coordinates administrative functions of the room change process, student status updates, room inventory updates.
Coordinates the upper-class housing selection process and collaborates with the Assistant Director of First-Year Communities on application review and placement of first-year and transfer students.
Coordinates all aspects of Summer Housing, including applications, move-in/move-out processes, and housing status updates
Coordinate Fall and Spring move-in/move-out procedures.
Co-facilitate Resident Advisor move in/move out training with Assistant Directors.
Serves as co- liaison to the Facilities team and meets weekly with the Director of Facilities alongside Director of Residence Life.
Serves as co-primary administrator for housing software systems (e.g., StarRez).
Maintains accurate housing data across five traditional residence halls and residential villages.
Meet biweekly with the Student Experience Systems Administrator.
Manages the department's general email inbox through Team Dynamix.
Works in partnership with Assistant Directors to support administrative functions of the Resident Advisor selection process
Collaborates with Key Room staff in the administration and oversight of the key management system
Contributes to the development and implementation of departmental operational policies.
Assists with marketing and communication efforts related to RA recruitment, housing selection and programming.
Performs other duties as assigned.
Requirements and Qualifications
Bachelor's degree required; minimum of 2 years of professional experience in higher education or related field with a focus on operational leadership.
Demonstrated commitment to operational excellence and continuous improvement in a student-centered environment
Strong interpersonal and organizational skills with the ability to manage multiple priorities
Experience utilizing software systems to support services; housing management systems experience preferred.
Experience in departmental marketing, including electronic communications, social media, and print materials.
Excellent written and verbal communication skills.
Proven ability to design, implement, and manage large-scale operational processes
Note: This position is primarily a Monday-Friday, 9:00 a.m.-5:00 p.m. role. However, the Operations Coordinator is expected to support key departmental functions outside of standard business hours approximately 3-4 times a semester (e.g., Resident Advisor training, move-in/move-out, housing selection placements, and other peak operational periods)
$43k-52k yearly est. Auto-Apply 60d+ ago
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Data Operations Consultant
The Hartford 4.5
Operations consultant job in Wayne, PA
Data Consultant - 87IB5E We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
Hartford Funds is seeking a highly skilled and reliable Data OperationsConsultant to join our data team. This individual will be responsible for ensuring the accuracy, reliability, and operational excellence of the organization's data ecosystem. This role oversees daily data operations, manages triage workflows, drives data quality initiatives, partners closely with internal stakeholders and external data providers, and leads long term improvements that reduce operational risk and enhance trust in the firm's data.
Responsibilities:
+ Lead the daily data triage process, managing issue intake, prioritization, escalation, and resolution.
+ Oversee end‑to‑end operational workflows for data ingestion, processing, validation, and delivery.
+ Ensure data pipelines run reliably and exceptions are handled quickly and consistently.
+ Develop and maintain SLAs for issue resolution and operational processes.
+ Monitor data quality KPIs including accuracy, completeness, timeliness, and consistency across core datasets.
+ Define and maintain data validation rules, quality thresholds, and operational controls.
+ Conduct root cause analysis of recurring issues and partner with engineering and business teams to implement preventative solutions.
+ Manage data quality framework scorecards and operational reporting.
+ Identify opportunities to streamline processes, reduce manual effort, and increase automation.
+ Standardize data operations and quality management practices across teams.
+ Create documentation, playbooks, and process maps to ensure repeatability and reduce tribal knowledge.
+ Contribute to data governance standards related to data quality, lineage, metadata, and data definitions.
+ Serve as a primary point of contact for data consumers, providing updates on data availability, issues, changes, and quality improvements.
+ Facilitate communication and resolution with external data providers and internal technology partners.
+ Build relationships across business lines to understand data usage, critical data elements, and downstream impacts.
+ Provide monthly communications and status updates on data operations and quality initiatives.
+ Enhance team engagement, collaboration, and communication across the team and department.
+ Coach analysts in both technical and business skills related to data quality and operations.
+ Foster a culture of accountability, operational excellence, and continuous improvement.
Qualifications:
+ Bachelor's degree in Information Systems, Data Management, Business, Analytics, or related field.
+ 5+ years of experience in data operations, data quality, data governance, or related data management disciplines.
+ Experience working in a data‑driven or regulated industry (financial services, asset management, insurance, etc.) preferred.
+ Strong understanding of data lifecycle, data pipelines, ingestion workflows, and data dependencies.
+ Strong proficiency in SQL (ability to interpret and write queries and validation rules).
+ Exposure to data quality tools, workflow tools, monitoring dashboards, and metadata management systems.
+ Experience with issue‑tracking or triage systems (Jira, ServiceNow, etc.).
+ Understanding of data modeling, lineage, and data governance concepts.
+ Strong understanding of how data is used by the business to support reporting, analytics, decisions, and client communications.
+ Proven ability to translate data issues into business impact.
+ Experience running cross‑functional meetings and managing complex operational workflows.
+ Skilled in developing process documentation, SOPs, and operational playbooks.
+ Excellent communication skills, able to simplify technical issues for business stakeholders.
+ Strong organizational skills with the ability to manage multiple priorities simultaneously.
+ Demonstrated ability to lead others through influence rather than authority.
+ Highly analytical, detail‑oriented, and proactive in problem-solving.
Preferred Qualifications:
+ Experience with Python or data automation workflows.
+ Knowledge of BI tools (Tableau).
+ Familiarity with data governance frameworks.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$120,000 - $150,000
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
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Showing up for people isn't just what we do. It's who we are - and have been for more than 200 years. We're devoted to finding innovative ways to serve our customers, communities and employees-continually asking ourselves what more we can do.
Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable?
That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined.
And while how we contribute looks different for each of us, it's these values that drive all of us to do more and to do better every day.
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Perks & Benefits
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$120k-150k yearly 13d ago
Data Operations Consultant
ZP Group 4.0
Operations consultant job in Wayne, PA
Piper Companies is seeking a Data OperationsConsultant to join our team in Wayne, PA. This role focuses on managing daily data workflows, ensuring data quality, and collaborating with internal teams and external vendors to implement process improvements that reduce risk and enhance trust in enterprise data.
KEY RESPONSIBILITIES:
* Manage daily data operations, including intake, prioritization, triage, escalation, and resolution of data issues
* Oversee end-to-end data workflows for ingestion, processing, validation, and delivery, ensuring pipelines run reliably
* Define, enforce, and monitor data quality rules, SLAs, and operational controls while tracking key metrics such as accuracy, completeness, and timeliness
* Perform root cause analysis on recurring issues and collaborate with engineering, business teams, and external partners to implement long-term improvements
* Identify opportunities to streamline processes, automate manual tasks, and standardize operations across teams
* Maintain operational documentation, dashboards, and playbooks while mentoring analysts and promoting a culture of accountability and continuous improvement
REQUIRED QUALIFICATIONS:
* Bachelor's degree in Information Systems, Data Management, Business, Analytics, or related field
* 5+ years of experience in data operations, data quality, or data governance
* Strong SQL skills for querying, validation, and troubleshooting
* Familiarity with data pipelines, workflows, lineage, and dependencies
* Experience with monitoring dashboards, issue tracking tools (e.g., Jira, ServiceNow), and data quality platforms
* Excellent communication, documentation, and cross-functional collaboration skills
PREFERRED QUALIFICATIONS:
* Experience with Python or automation workflows
* Knowledge of BI tools such as Tableau
* Understanding of data governance frameworks
COMPENSATION & BENEFITS:
* Salary: $120,000 - $150,000
This position opens for applications on 01/16/2025. Applications will be accepted for at least 30 days from the posting date.
#LI-HYBRID #LI-CM1
$120k-150k yearly 3d ago
Strategy & Operations Senior Manager
Rm Palmer Company 4.1
Operations consultant job in Reading, PA
Job DescriptionDescription:
#ComeJoinTheFun with us as our Strategy & Operations Senior Manager and be part of #MakingCandyFun!
At R.M. Palmer Company, our mission is clear:
Driving innovation that celebrates life's special moments by focusing on value and integrity while making candy fun in everything we do.
We take pride in blending creativity and tradition to deliver products that spark joy, bring smiles, and create lasting memories, one chocolate at a time. Join a team where your work makes life a little sweeter every day!
The Strategy & Operations Senior Manager is a senior, highly analytical individual contributor role that partners directly with the President and Executive Leadership Team to drive strategic and operational performance across the business.
This role owns and advances the company's Sales, Inventory & Operations Planning (SIOP) process while also leading high-impact, cross-functional strategic projects. The position operates in a complex, seasonal, consumer-driven food manufacturing environment where demand must often be planned ahead of firm orders, requiring informed risk-taking, strong analytics, and confident decision facilitation.
This position is located at our Wyomissing corporate office with a hybrid schedule.
Strategy & Operations Senior Manager Key Responsibilities
Collaborate with the company President and other Executive team members to identify, scope, and execute strategic & operational priorities in the business
Own the Sales Inventory, and Operations Planning (SIOP) using a data-driven approach to improve cross-functional coordination across a complex sales, production, and supply chain operation
Support the annual operating plan process in collaboration with Finance and Operations
Leverage new ERP system to drive improved, data-driven clarity around business performance, including developing and reporting on key performance indicators by business unit
Analyze imperfect and incomplete data sets to draw conclusions and develop action plans with clear operational and financial implications
Translate ambiguous goals into structured project plans with clear milestones, ownership, and outcomes that improve Palmer's operations and deliver on its growth objectives
Lead strategic projects to accelerate quality growth, maximize efficiency, and/or progress the people and culture agenda
Work cross-functionally to investigate, conduct analysis, and develop solutions to operational challenges and drive process improvement
Drive accountability across functions and organizational levels without direct managerial authority
Requirements:
The ideal candidate is a data-driven problem solver and trusted business partner with strong executive presence, a bias for action, the ability to influence without authority, and comfort navigating ambiguity to deliver measurable business outcomes.
4+ years of experience in operations, strategy, consulting, analytics, banking, business development, or related fields
Experience in consumer-facing food manufacturing or confectionery preferred
MBA or equivalent advanced business experience a plus
Skilled across analytical and presentation tools, including Microsoft Office Suite and PowerBI; familiarity with ERP systems a plus
Advanced analytical capabilities, including comfort working with imperfect data to drive sound decisions with clear lines to the operational and financial impacts of each
Solid business and financial acumen, including a foundational understanding of P&L and production KPIs and the ability to build and interpret models
Proven project management and organizational skills, with the ability to translate frameworks & standard processes into practical project plans that are executed through to completion
Exceptional communication and meeting facilitation skills
Confidence influencing without authority to drive accountability to agreed upon plans
Ability to operate independently with a strong bias for action, prioritization, accountability, and continuous improvement
$119k-169k yearly est. 20d ago
New Holland Sales Operations Summer Intern
CNH Industrial 4.7
Operations consultant job in New Holland, PA
Job Family for Posting: Sales and Operations Planning Job Type for Job Posting: Full Time Apply now * Apply Now * Start applying with LinkedIn Start Please wait... About Us Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place.
Grow a Career. Build a Future!
Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
Intern Program Overview
We are committed to building a strong talent pipeline by investing in early career professionals. Our internship and co-op programs provide mentorship, training, hands-on experience, and growth opportunities that empower students to explore their career paths with confidence. Through competitive wages, networking events, social and volunteer activities, professional development workshops, and housing support, we strive to deliver one of the best internship experiences-designed to develop and inspire the talent of tomorrow. Interns will work full-time hours during the summer.
Job Purpose
At New Holland Agriculture, the Sales Operations team is responsible for the development of the sales and operations plan, which drives key elements for the brand's financial and market share targets. The team also manages order management, forecasting, and supply chain process improvement-functions that have a direct impact on daily business operations and relationships with New Holland dealers, suppliers, and service providers. By collaborating closely with manufacturing, logistics, and the New Holland Sales Organization, the team ensures successful, on-time delivery of all brand products while maintaining exceptional customer service for both dealers and sales staff.
As a Sales Operations Intern, you will gain valuable, hands-on experience supporting these critical processes while contributing to projects that impact customer satisfaction and business performance.
Key Responsibilities
Your responsibilities may include:
* Providing back-up coverage during demand planners' vacation time
* Assisting with the slotting of new orders and managing the order life cycle
* Supporting customer service by answering questions from Dealer Sales Support and Territory Sales Managers on order-related activities
* Helping with the development and data validation of the Monthly S&OP workbook
* Completing Special Move Requests for company inventory
* Processing consignment equipment order entry
* Assembling and maintaining the vessel schedule for import unit arrivals to support wholesale planning
This internship provides the opportunity to develop analytical, organizational, and communication skills while learning how sales operations connect demand planning, supply chain, and customer relationships to drive brand success.
Preferred Qualifications
Candidates must be pursuing (at minimum) a Bachelor's degree in one of the following majors or related field: Business with a Supply Chain / Sales Operations focus
Pay Transparency
The annual salary for this role is USD $19.00 - $35.50 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)
What We Offer
We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.
At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future.
US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.
Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
If you need reasonable accommodation with the application process, please contact us at ******************************.
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$19-35.5 hourly 7d ago
Vice President of Operations
Seakeeper Inc.
Operations consultant job in Leesport, PA
WHAT YOU'LL DO
As the global leader of marine motion control, we are on a mission to create transformational products that allow people to make the most of their time on the water. As the Vice President of Operations you'll lead the teams responsible for all manufacturing operations that lead to the creation of our transformational products, ensuring our quality standards are not just met but continue to grow. You'll make an immediate impact at Seakeeper and support our growth by:
Strategic Leadership & Operational Excellence
Developing and executing a manufacturing strategy aligned with company objectives
Optimizing the production processes using lean manufacturing and automation
Overseeing facility management, ensuring optimal layouts, equipment utilization, and workforce efficiency
Ensuring compliance with safety, environmental, and industry regulations
Building, mentoring, and leading high-performing teams in manufacturing, engineering, and quality
Establishing clear performance goals and providing training and resources to drive success
Manufacturing Engineering & Process Innovation
Leading and developing Manufacturing Engineering to drive process improvements, automation, and equipment optimization
Implementing new manufacturing technologies to improve efficiency and scalability
Quality & Compliance
Elevating our quality standards to new heights because we believe there is always room for continuous evolution and improvement, and we'd love to have someone with us to guide us along the way
Overseeing process audits, corrective action plans, and compliance efforts both in-house and at vendor
Continuous Improvement & Innovation
Leading lean manufacturing and Six Sigma initiatives to reduce waste and improve productivity
Staying ahead of industry trends and integrating best practices
Using data-driven decision-making to optimize performance and drive innovation
Continuously assessing and refining the make vs. buy strategy
New Product Introduction
Ensuring manufacturability and scalability of new product designs
Collaborating with Engineering to develop and execute a seamless product handoff process, including pilot builds and process validation
Identifying and mitigate risks associated with transitioning new products to full-scale manufacturing, including management of end-of-life builds and discontinued product inventory
Financial & Capital Project Management
Managing manufacturing budgets, including capital expenditures and operational costs
Overseeing capital investment projects, ensuring alignment with business priorities
Aligning inventory levels of both finished product and raw goods to meet strategic goals
Identifying and executing cost-saving initiatives while maintaining efficiency and quality
WHAT YOU NEED TO SUCCEED
Do you have a positive attitude, an eagerness to learn, and the ability to hustle in a fast-paced environment? Then Seakeeper is the place for you! Here are a few other things you'll need to succeed.
MUST-HAVES
Bachelor's degree in a related field
Proven multi-vertical leader with 10+ years of experience in at least one, preferably more, of the following areas:
Manufacturing Operations
Manufacturing Engineering
Quality
Procurement or Supply Chain
Strong financial acumen with experience managing budgets and capital projects
Exceptional strategic planning, leadership, and communication skills
A hands-on leader who isn't afraid to roll their sleeves up and get their hands dirty who also actively empowers their teams to run autonomously
Ferocious attention to detail and “won't take no for an answer” attitude
Be professional, responsive, resourceful, flexible and well-organized
Superior time management, multitasking, organizational, and prioritization skills
Strong command of Microsoft Office products
Be results driven and of unquestionable integrity
NICE-TO-HAVES
Demonstrated experience scaling an organization, ideally in a manufacturing or production role
An interest or passion for boating and the marine industry
Strong analytical skills with the ability to interpret data, identify trends, and drive data-informed decision-making
Advanced degree in either business, engineering, or manufacturing/quality
MORE DETAILS YOU'LL WANT TO KNOW
On-the-job training will be provided (we will help you become the Seakeeper expert!)
You'll be based in our Leesport, PA facility full-time, with up to 25% travel to our other locations (Charlotte, North Carolina and Fort Myers, Florida) or industry events and meetings
You'll report to the President & CEO
WHY YOU'LL LOVE IT HERE
It's true that we make extraordinary products, but our favorite part about Seakeeper is our people! We love the culture we have built and are aggressively protective of our team atmosphere. This is why we value your cultural fit as equally as we value your technical contributions. With a palpable passion for what we do, we work hard, move fast and are constantly pushing (or should we say crushing) boundaries. That means there is no room for jerks!
We operate with the nimbleness and growth mindset of a scrappy startup. Throughout the organization, we take ownership and accountability for our ultimate team success by openly and actively seeking out constructive feedback on how we can improve. We believe great ideas can strike at any moment, and when you have one, you're empowered to speak up!
Fast-paced and hands-on don't even begin to describe what you'll experience here. That means you have the freedom to make a difference and contribute to the larger goal, regardless of your position. The only constant at Seakeeper is change, and we thrive on it!
WHO WE ARE
71% of our Earth is covered by water and we want everyone to make the most of it. That's why we are on a mission to create products that transform the boating experience with an organization that employees want to work for, customers want to buy from, and vendors want to partner with.
Founded in 2008, we have grown from a start-up operation to the worldwide leader in marine motion control. The journey began with our gyrostabilization technology, which eliminates up to 90% of boat roll and creates a land-like experience on the water. This technology went from an unknown commodity to a must-have boating requirement in the first decade. In 2022, we added another jaw-dropping technology to our portfolio with the launch of Seakeeper Ride, a first-of-its-kind Vessel Attitude Control System which eliminates underway pitch and roll, making time on the water safer and more comfortable for everyone onboard. In summary, we are in the business of creating gravity-defying products that completely change the way people spend their time on the water…and we are just getting started!
We have long runways with both of our technologies with new addressable markets on the horizon and drive to push the boundaries of what our technologies can do. With dedicated focus to each segment, in addition to shared leadership of each vertical, we can balance the different demands of each segment while providing a consist overall vision and direction of the company.
Ready for a new challenge in a fast-paced environment? Want to help us disrupt an industry? Come on and apply, we are ready for you!
Sign up to receive email updates about Seakeeper's current open job opportunities: *****************************
Seakeeper is personally committed to building an inclusive and diverse workforce. We are an Equal Employment Opportunity Employer/Affirmative Action Employer and do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, marital status, veteran status, genetic information, or any other protected characteristic under applicable law. All employment is decided on the basis of job requirements, individual qualifications, and business need.
Job Description - VP, Operations The primary role of the VP, Operations is to drive predictable, on-time, high-quality execution across Spherix's end-to-end market research and production operations. This role manages operational workflows, governance, and capacity planning to ensure efficient delivery of insights, support scalable growth, and enable effective cross-functional collaboration.
The VP, Operations partners closely with franchise teams, delivery teams, and corporate functions to establish consistent standards, enforce best practices, and provide leadership with clear operational visibility across the research portfolio. This role reports to the CEO and is based in Exton, PA.
Key Responsibilities
Operational Execution & Delivery Leadership
Own the end-to-end orchestration of market research execution across programming, fielding, panel operations, data processing, reporting, and publication, ensuring predictable, high-quality delivery at scale.
Design and continuously refine workflows that reduce handoff friction, rework, and manual coordination across teams.
Partner with insights and franchise teams to translate delivery needs into executable timelines and resource plans
Establish clear ownership, decision rights, and handoff expectations across Spherix, ensuring projects launch with aligned scope, timelines, and success criteria.
Surface delivery risks early and drive resolution through data, prioritization, and decisive escalation, facilitating focused operational forums centered to achieve operational objectives
Own and manage the integrated publication roadmap across franchises, indications, and products, ensuring commitments are consistently met.
Coordinate execution inputs across analytics, insights, operations and leadership to balance speed, quality, and capacity in delivery.
DevOps, Delivery Technology & Automation
Manage, maintain and evolve all operations' platform technology including but not limited to Asana, Survey App, Power BI Internal LLMs.
Investigate, define and deploy new emerging technologies with a focus on AI to provide continuous improvement to operational processes
Maintain living, system-driven project plans that provide real-time visibility into timelines, dependencies, risks, and capacity.
Design and maintain leadership-ready dashboards and integrated platforms (e.g., Power BI) that surface portfolio health, delivery performance, risks, and capacity in real time.
Identify and implement opportunities to automate repetitive workflows, reporting, and handoffs, and support integrations across internal and external systems including Asana, Power BI, HubSpot, SharePoint, and data platforms.
Establish and evolve a modern production operations center of excellence focused on execution quality, efficiency, and scalability.
Team Leadership & Capacity Strategy
Lead, mentor, and develop a team of data analysts, programmers, DevOps , program managers and panel team members, setting clear expectations, supporting professional growth, and holding the team accountable for outcomes.
Translate product and portfolio demand into forward-looking capacity and staffing plans across franchises and products, partnering with functional leaders to proactively rebalance workloads.
Build reusable execution playbooks, standards, templates, and operating rhythms that scale as volume and complexity increase.
Education & Experience
Bachelor's degree required; advanced degree preferred.
10+ years of experience in operations, PMO, research operations, or workflow management, preferably within market research or consulting.
Deep expertise with technology tools including but not limited to Asana, AI, LLMs, proprietary survey applications, BI technology delivery and operations tools
Strong experience managing complex, cross matrix multi-workstream research projects.
Proven experience managing operations teams
Experience creating executive-level dashboards (KPIs, capacity, cycle times, portfolio summaries)
Strong background in governance, process standardization, and operational execution.
Very strong technology background
Excellent organizational, analytical, and problem-solving skills.
Strong communication skills with the ability to influence stakeholders across all levels of the organization.
What You Bring
You are highly organized, proactive, and execution focused.
You thrive in complex, fast-paced environments with multiple concurrent workstreams.
You bring a strong operational mindset with exceptional attention to detail and discipline.
You are comfortable enforcing standards while building trust and collaboration across teams.
You are motivated by building scalable systems and operating models that enable consistent, high-quality delivery.
Other Relevant Information
Compensation package includes a competitive salary and benefits , commensurate with experience, as well as eligibility for an annual bonus linked to company performance. Limited travel may be required for internal meetings, planning sessions, or company events.
About Spherix
Spherix is an independent market intelligence and advisory firm that provides an unbiased view of therapeutic areas within rapidly evolving indications. Our seasoned in-house team specializes in dermatology, gastroenterology, hematology, oncology, rheumatology, nephrology, neurology, and ophthalmology. By collaborating closely with our clients, we empower them to make informed decisions and capitalize on opportunities through comprehensive market insights, strategic consultations, and advisory services.
$147k-239k yearly est. Auto-Apply 26d ago
Manager/Senior Manager BGC Operations
Frontage Laboratories 3.9
Operations consultant job in Exton, PA
Manager/Senior Manager for Biologics, Cell, and Gene Therapy Operations (BCGT)
Full Time
Frontage Laboratories Inc. is an award winning, full-service, CRO/Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada and China. Our core competencies include drug metabolism, pharmacokinetics/ pharmacodynamics (PK/PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials.
Position Summary
We are seeking a highly experienced CMC Quality Control (QC) leader to support biologics and gene therapy CMC programs in a contract research laboratory environment. The focus of the role is to closely collaborate with scientists from multi-disciplinary teams and to ensure Frontage consistently provides high quality of work for its clients.
This position requires strong expertise in phase-appropriate CMC QC strategy, analytical method lifecycle management, and regulatory compliance, along with the ability to operate effectively in a multi-client, fast-paced CRO setting.
Key Responsibilities
Lead and oversee QC activities supporting biologics and gene therapy programs in all phases
Lead method development, qualification, validation, verification, and transfer
Author/review/approve validation protocols, reports, and analytical data packages
Oversee deviations, OOS/OOT, CAPAs, change control, and data integrity investigations
Support regulatory inspections and client audits as CMC QC subject matter expert
• Train and develop staff scientists
• Manage budgets and balance resource allocation to meet project priorities.
• Closely interact with clients through various means of communication and ensure client satisfaction.
Education Requirements
BS, MS, or PhD in Biological Sciences, Biochemical Engineering, Chemistry, or related disciplines.
Required Experience
More than six years of experience in GMP testing and analytical development for biologics and/or gene therapy products.
Expertise in at least one of technical areas, such as binding assay (ELISA, SPR, BLI, etc.), potency assay (cell based), molecular biology (qPCR and dPCR), and separation sciences (RP-HPLC, HIC, HILIC, SE-HPLC, IEX, ic IEF, and CE-SDS, etc.)
Knowledge of general GMP laboratory operations, method transfer, qualification, and validation.
Knowledge of FDA, EU, USP, ICH guidelines and regulations
Excellent communication skills for liaising and communicating with vendors, customers, and internal departments.
Able to quickly assess compliance risk of events and make decisions that are scientifically sound and compliant with the regulations.
Ability to collaborate effectively in a dynamic and cross-functional matrix environment.
Experience with ZENQMS and laboratory information systems, such as NuGenesis, is plus.
Salary and Benefits
Frontage Laboratories offers a competitive compensation and benefits package including health and dental insurance, a 401(k) plan, disability insurance, and life insurance.
Frontage Laboratories Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$109k-154k yearly est. Auto-Apply 26d ago
CI Ops Engineer Intern - Summer 2026
Fenner Precision Polymers
Operations consultant job in Manheim, PA
What to Expect:
Individual and Cross Functional Projects Throughout 2026 Internship
Professional Career Development & Community Outreach Opportunities
Final Project Overview Presentation with Executive Leadership Team
Fenner Precision Polymers has an exciting internship opportunity in the CI Ops Engineering Team. Assignments may extend to any of our Lancaster county plant locations.
As part of the CI Ops Engineering Team, you will:
Understand the requirements of executing Capital Engineering projects.
Assisting with the execution of key project milestones and deliverables.
Utilization of our project governance model and the importance of project tracking and communication of the status with key stakeholders.
Participate in design collaboration and machine development with Fenner and its partners.
Develop an understanding of Continuous improvement and LEAN manufacturing principles.
Core Competencies Required
Team work, good communication skills, responsible, eager to learn, strong work ethic.
Ability to use auto cad and or solid works
Basic understanding of Microsoft Office products
Studies that align with either Mechanical, Industrial or Controls Engineering programs.
Education and/or Relative Experience:
A minimum of 1 year of college or technical school in a related field.
Exposure to Manufacturing either through past full or part time employment or as part of the program they are enrolled in is a plus.
$32k-43k yearly est. 60d+ ago
Senior Pharmacy Operations Manager
Altruix
Operations consultant job in Lancaster, PA
It's not just a job. It's a mission.
Altruix is a high-touch pharmacy dedicated to behavioral health and intellectual & developmental disability populations. The company's pharmacy expertise, optional Medherent technology, and special packaging promote medication adherence. Altruix provides value-added services that help clients take their medications as prescribed without having to juggle pill bottles, while physicians and staff spend less time managing medications, getting essential information, and dealing with errors. Altruix customers achieve improved outcomes such as 90% adherence, 40% fewer dollars spent on ER and hospital visits. For more information, visit ****************
The Senior Pharmacy Operations Manager will be responsible for leading pharmacy operations team members and managing pharmacies within their designated region. Working with the management team to maintain and increase quality, customer service, and productivity levels in the operation, as well as execute on department goals. This position requires daily on site management and some travel as (
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability .
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties and Responsibilities:
They include the following, other duties may be assigned:
Ensure exceptional customer service is being delivered to all patients and customers.
Responsible for financial performance of Pharmacy. This includes correct staffing levels, inventory management, billing, and collections, purchasing, and other metrics as determined by senior leadership.
Responsible for continued growth in volume of all sites. This is through introduction of new programs, sales to other facilities, and capturing of existing clients within the facility.
Design and implement services and processes that are responsive to patients' needs and support exceptional customer service.
Communicate openly and honestly on a regular basis with employees and supervisor to ensure all goals are being met.
Supervise and hold accountable all employees of pharmacies to established pharmacy SOPs and P&Ps.
Provide ongoing, continuous management oversight as a coach who is concerned with the growth and development of employees.
Train staff on all aspects of site operations and develop a culture of constant focus on Process Improvement.
Ensure compliance with all Board of Pharmacy and Federal / DEA laws and regulations.
Comply with all HIPAA rules and regulations.
Ensure security measures are taken to avoid theft or loss within pharmacy sites.
Serve as liaison between pharmacies and prescribers we serve.
Critical Skills:
Strong team building and leadership skills
Customer service orientation and commitment to professionalism
Time management skills - strong planning and organizational skills
Excellent verbal and written communications skills
Demonstrated ability to handle confidential information appropriately
Ability to work independently, goal-oriented, and able to motivate individuals to achieve targeted results
Computer skills, including MS Excel, Word, Outlook, Teams
Excellent interpersonal and problem-solving skills
Ability to work in a fast-paced environment
Education/Experience:
Required:
Bachelor's degree
Process Improvement expertise in either Lean, Six Sigma, TPS, or similar
10+ years' experience in leading teams of 20+ in Production environment
Preference for Pharmacy or Health Care related industry
$103k-147k yearly est. 60d+ ago
CI Ops Engineer Intern - Summer 2026
Fenner, Inc. 3.4
Operations consultant job in Manheim, PA
Job Description
What to Expect:
Individual and Cross Functional Projects Throughout 2026 Internship
Professional Career Development & Community Outreach Opportunities
Final Project Overview Presentation with Executive Leadership Team
Fenner Precision Polymers has an exciting internship opportunity in the CI Ops Engineering Team. Assignments may extend to any of our Lancaster county plant locations.
As part of the CI Ops Engineering Team, you will:
Understand the requirements of executing Capital Engineering projects.
Assisting with the execution of key project milestones and deliverables.
Utilization of our project governance model and the importance of project tracking and communication of the status with key stakeholders.
Participate in design collaboration and machine development with Fenner and its partners.
Develop an understanding of Continuous improvement and LEAN manufacturing principles.
Core Competencies Required
Team work, good communication skills, responsible, eager to learn, strong work ethic.
Ability to use auto cad and or solid works
Basic understanding of Microsoft Office products
Studies that align with either Mechanical, Industrial or Controls Engineering programs.
Education and/or Relative Experience:
A minimum of 1 year of college or technical school in a related field.
Exposure to Manufacturing either through past full or part time employment or as part of the program they are enrolled in is a plus.
$31k-40k yearly est. 6d ago
Senior Director of Operations, Graduate Medical Education
Stanford Health Care 4.6
Operations consultant job in Palo Alto, PA
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.
Day - 08 Hour (United States of America)
This is a Stanford Health Care job.
A Brief Overview
The Senior Director of Operations for Graduate Medical Education (GME) provides operational oversight and develops operational plans to translate GME's strategy for execution for all programs across the institution. Reporting to the Executive Director, this position exists to lead and manage the operational infrastructure that supports GME programs, including budgeting, compliance, legal/contracting, data reporting, and administrative support. The Senior Director serves as a key liaison between hospital leadership, academic departments, SEIU-CIR, and external accrediting bodies, ensuring seamless coordination and continuous improvement across all GME functions pertaining to operations.
Locations
Stanford Health Care
What you will do
Collaborates with the Executive Director and DIO to operationalize GME functions
Leads tactical planning and execution for GME operations, ensuring alignment with institutional priorities
Oversees the implementation of policies, procedures, and systems that support efficient and effective GME program administration
Leads a team of professionals and is responsible for creating and maintaining a work climate where employees have a high level of engagement
Directs and manages workflows and improvements associated with all operational areas to meet resident/fellow and department needs while upholding community standards and regulatory requirements
Partners closely with the DIO, Executive Director, and Human Resources to oversee policies and procedures that closely align with the Collective Bargaining Agreement and supports a positive relationship with the SEIU-CIR
Maintains a proficient understanding of the terms and application of the collective bargaining agreement
Assists in the preparation for and participates in collective bargaining with the union
Manages operational budgets, financial planning, and resource allocation for GME
Manages financial agreements and contracts
Directs data collection, analysis, and reporting to inform decision-making
Represents GME operations in institutional committees and strategic initiatives (i.e QGenda, MedHub, etc)
Supports Executive Leadership with Program Director and Program Coordinator Monthly Meetings
Education Qualifications
Bachelor's degree in healthcare administration, or a related field required.
Experience Qualifications
Minimum of 7 years of progressively responsible experience in graduate medical education, healthcare administration, or academic operations required.
At least 5 years of experience in a leadership role managing teams and complex projects within a healthcare or academic setting required.
Required Knowledge, Skills and Abilities
Experience in administrative roles, particularly with educational or healthcare setting.
Fluency in legal and contract management pertaining to academic operations.
Strong leadership and team management skills, with the ability to inspire and guide cross-functional teams.
Excellent strategic thinking, complex problem-solving, and decision-making abilities.
Proficiency in data analysis, reporting, and performance metrics.
Exceptional communication and interpersonal skills, with the ability to build relationships across diverse stakeholder groups.
Demonstrates ability to manage complex projects and drive organizational change.
Ability to plan, organize, motivate, mentor, direct and assess the work of others.
Ability to prioritize work by making informed judgments and to develop solutions for complex problems.
These principles apply to ALL employees:
SHC Commitment to Providing an Exceptional Patient & Family Experience
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars, from the patient and family's perspective:
Know Me: Anticipate my needs and status to deliver effective care
Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
Coordinate for Me: Own the complexity of my care through coordination
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $89.01 - $117.94 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.
$89-117.9 hourly Auto-Apply 5d ago
Construction Management Consultant
Pyrovio
Operations consultant job in Reading, PA
P
You will field-implement an established construction planning program for projects primarily within the Electrical Transmission industry. Travel to/from field projects to implement and audit the program is a significant part of the position and can be up to 90% of the time. Ability to work and communicate with a wide cross section of individuals, from field contractors to corporate executives is critical.
Essential Job Duties and Responsibilities:
• Share and educate construction team members on the concepts of systems such as Last Planner including principles such as: Look ahead plans, weekly work plan, percent plan complete, increased site visualization, daily huddles, among other construction methods.
• Document current problems and understand root causes of construction inefficiencies and errors.
• Facilitate discussions towards implementing construction process improvements, collect feedback, develop recommendations and pilot solutions.
• Collaborate with others to create process improvement programs to include: Process documentation, checklists, work instructions, system requirements, system roll-out process, etc.
• Provide feedback on cross-functional relationships between: Project Development, Engineering, Procurement, Project Management, Finance, Construction Management, etc.
• Facilitate improved communication between all cross-functional relationships.
Required Qualification:
• 5+ years field experience in Construction Management, or Project Management including planning, scheduling, document preparation, information management, etc.
• Experience in developing and implementing program improvements in an Industrial / Construction environment
• General knowledge of construction site safety
• Familiar with construction best practices, lean construction, and other construction process improvement tools.
• High level of interpersonal skills
• High level of organization skills
• High attention to detail
• Able to efficiently multitask
• Proficient in MS Suite of software
• Valid driver's license
Desired Qualifications:
• Bachelor's degree or equivalent in Construction Technology Management, Construction Management, Civil/Electrical/Construction Engineering
• Experience in the Electrical Transmission Industry
Current Travel Requirements:
• 50 to 90%, but with very minimal overnight stays. All travel reimbursed.
Must reside in southeastern Ohio, WV, or western MD
$82k-114k yearly est. Auto-Apply 32d ago
VP of Operations
The High Companies 4.6
Operations consultant job in Denver, PA
At High Concrete, we don't just pour concrete, we shape skylines and bring bold visions to life. With more than 75 years of experience and nearly five decades as a precast leader, we've become a trusted partner for architects, engineers, and builders nationwide. As the nation's largest producer of precast concrete parking structures and a leader in architectural and structural wall panels, we deliver the strength, precision, and support that complex projects demand.
From stadiums and schools to warehouses and cultural landmarks, our work stands tall - in every sense of the word.
Ready to build a career that's as solid as our structures? Join High Concrete in Denver, PA, where your future is built to last.
The Vice President of Operations has full responsibility for planning, organizing, directing and controlling all manufacturing operations within the High Concrete Group, located in Denver, PA. Responsible for achieving maximum efficiency in production operations while meeting quality and safety standards and financial objectives.
Essential Job Functions:
* Directs production at Denver and Springboro plants through Area Managers and Plant Managers in accordance with the approved financial and operations goals. Acts as liaison between each manufacturing location and the senior management team to inform personnel of communications, decisions, policies and all matters that affect each plant's performance and results.
* Develops and implements short and long term manufacturing strategies in support of HCG's growth and profitability objectives, optimizing production efficiencies across all manufacturing locations.
* Promotes the sharing of best practices among all manufacturing locations while achieving economies of scale between all functional areas of HCG.
* Manages policy deployment in the areas of Lean Manufacturing techniques, quality, cost reduction, material handling, safety, customer satisfaction, employee relations, and plant performance measures.
* Develops, monitors, and reports on operating costs within functional areas. Alerts management of labor and material costs that exceed operational budget, making recommendations for changes and improvements as necessary.
* Directs all Concrete Group scheduling in accordance with the approved budget and operations goals, ensuring all planning and scheduling functions are properly carried out to achieve maximum capacity and level loaded production while meeting customer schedules.
* Leads, coordinates, and directs the preparation of schedule forecasts, operating budgets and capital budgets. Directs their proper submission for approval.
* Develops and maintains a well-coordinated, efficient organizational structure. Provides guidance and direction to subordinates in support of their personal and professional development. Recommends salary adjustments for subordinates.
* Advises production management on labor issues including safety, employee relations, scheduling, training, grievances, etc. Ensures production management adheres to company policy and administers practices in a fair and consistent manner.
* Maintains up-to-date knowledge of information and technology affecting manufacturing operations to increase innovation and reduce costs while maintaining quality standards.
* Conducts department meetings for the purpose of reporting and communicating activities, policies and procedures, and reviewing production costs and product quality. Modifies production and inventory control programs to maintain and enhance profitable operation of division.
* Initiates and coordinates major capital improvement projects, e.g. plant layout changes, installation of capital equipment, major repairs, in accordance with corporate safety, environmental, capacity increase, and cost reduction procedures.
* Assists the Sales and Estimating departments with production data as required for competitive bidding.
* Confers with customers and industry association contacts to benchmark current manufacturing practices and evaluate and initiate improved and expanded services.
* Participates as a member of the Senior Management team.
* Demonstrates a commitment to the continuous improvement process, providing leadership to the Value Stream Teams (VST).
* Assists and advises President of High Concrete Group on any projects or assignments as required.
* Performs other duties and tasks as assigned within the scope of the job responsibilities.
* Will have 6-10 direct reports reporting to this position.
Experience, Training and/or Education Required
* Bachelor's Degree in Business Administration, Industrial Engineering or related field; MBA preferred
* Minimum of ten (10) years experience in managing manufacturing plants with knowledge of Lean Manufacturing techniques; minimum of five (5) years experience in the precast/prestressed industry
Dimensions:
* Production Volume: $160,000,000 +/- annually
Reporting Relationships:
* The Vice President of Operations reports directly to the President of High Concrete Group and is accountable to him/her on a daily basis
Working for The High Companies:
High Concrete Group LLC combines innovation, proven technology, more than three-quarters of a century's experience as a precast company, and nearly 50 years as a precaster.
* Excellent benefits including medical, dental and vision available for full-time coworkers. Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date. You may carry over a portion of your hours into the next anniversary year.
* 401(k) Retirement Plan with a company match.
* Tuition Assistance with 100 percent reimbursement for approved courses and degree programs which are job related and approved in advance by your supervisor.
* Employee Assistance Program provides professional, confidential assistance for any type of personal issue you or your eligible dependents are experiencing.
* High Family Foundation Scholarship is awarded annually to the children of High co-workers working at least 1,000 hours per year and employed for at least two years. Recipients are awarded $4,000 for each year they are enrolled in a two- or four-year accredited degree program.
* Good Measure Award is presented periodically to an individual or team from each of the High companies who exemplifies The High Philosophy and who has gone above and beyond normal job responsibilities to provide "Good Measure."
$133k-216k yearly est. 13d ago
Summer Internship - Live Poultry Operations
Bell and Evans 4.0
Operations consultant job in Fredericksburg, PA
Join the Company that is 100% committed to moving the bar higher. Your future belongs at the home of the Excellent Chicken…Bell and Evans!
Live Poultry Operations Summer Intern
12-week paid internship | Fredericksburg, PA | In-office
Program Overview
The Live Operations Summer Internship is a hands-on, 12-week rotational program designed for students interested in animal agriculture and live production operations. This opportunity is ideal for sophomores and above pursuing degrees in Animal Science, Agricultural Science, Agricultural Business, Animal Husbandry, or a related field.
As a Live Operations Intern, you will job shadow and support day-to-day bird management processes across the Hatchery, Breeder, and Broiler divisions, with additional exposure to catching and plant operations. The program is designed to be interactive, challenging, and engaging. It will provide a comprehensive understanding of the poultry business while serving as a development pathway for future leadership opportunities at Bell & Evans.
What You'll Experience
Support daily live production and bird management activities across multiple operational areas
Gain hands-on exposure to animal welfare, biosecurity, and live production best practices
Work alongside experienced leaders in Hatchery, Breeder, and Broiler operations
Learn how live operations connect with catching and processing plant operations
Participate in special projects and assist with day-to-day operational needs
Qualifications
Currently pursuing a bachelor's degree in Animal Science, Agricultural Science, Agricultural Business, Animal Husbandry, or a related field (sophomore standing or higher)
Interest in live production, animal welfare, and agricultural operations
Ability to work in both office and field environments
Willingness to travel between farms, hatchery, and plant locations
Reliable transportation required
Prior agricultural or animal-related experience preferred
Location
Fredericksburg, PA (on site for program duration)
Make an Impact This Summer
Bring your classroom learning to life as you work alongside professionals who are redefining quality in the poultry industry. You'll gain real experience, make meaningful contributions, and see the impact of your work firsthand.
$40k-51k yearly est. 4d ago
Operations Analyst, Reconciliation
Sei Global Services 4.9
Operations consultant job in Ancient Oaks, PA
The Investment Manager Services Division (IMS) at SEI is growing rapidly and is seeking new members on our Reconciliation team. Our primary goal is to provide exceptional administration servicing for our clients' assigned alternative investment funds, mutual funds, or ETFs. As an operations analyst, you will act as an intermediary between the funds and the fund accountant teams to ensure the reconciliation of custodial and prime broker accounts are accurate.
What you will do:
In the reconciliation function, you will be working closely with Fund Accounting and Portfolio Accounting teams to understand the client's portfolio and fund structure as well as to ensure all required deliverables are complete. To do this, you will perform various types of reconciliations to ensure that data is accurate and client service expectations are met.
As the record keeper for the fund, you will be responsible for collecting and maintaining security pricing details in various formats from the third party vendors as well as broker quotes. Additionally, you will manage the documentation of processes and procedures relating to individual client needs.
You will communicate with appropriate internal teams or client teams to resolve open issues and questions, reaching out to internal technology support and vendor support when necessary to resolve any production issues or system support queries.
We want you to succeed and look for future solutions! Through attending and participating in various IMS and corporate professional development sessions, you will acquire the tools to identify processes across the division and organization. You will have the opportunity to partner with a diverse team and grow your career.
What we need from you:
BA / BS in Accounting, Finance, Economics, Mathematics, or equivalent work experience.
Internship experience preferred.
Intermediate skills in Microsoft Excel.
The self-motivation, organization and drive to complete multiple client deliverables in a timely manner without sacrificing excellence or quality.
Strong written and verbal communication skills as you will primarily support your clients through email and/or phone calls.
Strong customer service skills as you will be communicating daily with your clients and other service providers.
What we would like from you:
A drive to broaden one's knowledge of the financial services industry by learning new concepts and systems and taking the initiative to apply it to daily work assignments.
Attention-to-detail to ensure that all deliverables consistently meet the highest standard of quality and accuracy
Collaboration with internal and external stakeholders. As the needs of our clients change, we need to be flexible to change with them.
Positivity and collegial approach in assisting both colleagues and clients and the ability to work in team environment.
Curiosity, critical thinking and attention to detail: Whether it's to identify a solution to a problem or possibly help implement a more efficient process or procedure, your skills have a place in our business.
Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information. *********************
For this position, SEI is not hiring individuals who require sponsorship for employment or continued employment now or anytime in the future.
SEI's competitive advantage:
To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, a hybrid working environment for most roles, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about.
Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 16 days PTO/year pro-rated for new hires which increases over time, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more.
We are a technology and asset management company delivering on our promise of building brave futures (SM)-for our clients, our communities, and ourselves. Come build your brave future at SEI.
SEI is an Equal Opportunity Employer and so much more…
After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we're (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks.
SEI is an equal opportunity / affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
AI Acceptable Use in the application and interview process:
SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals' personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.
$59k-88k yearly est. Auto-Apply 5d ago
Summer Intern - Retail Operations
Citadel 4.7
Operations consultant job in Exton, PA
Citadel Credit Union is a not-for-profit, full-service financial institution built on the unshakeable promise to serve those who work every day to build a better future for us all. For over 80 years, we have delivered a breadth of financial services, expert guidance, and innovative tools to help strengthen and grow businesses, families, and our local communities. We have grown to become one of the largest locally owned credit unions in the Greater Philadelphia area.
We are Citadel, and we are Building Strength Together!
We are looking to fill a Citadel summer internship position. This is a paid internship that will provide you with formal onboarding, business knowledge training, mentorship, and guidance from industry leaders, networking opportunities, and exposure to Citadel's Senior Leaders along with opportunities for volunteerism. You may work hybrid and/or onsite at our corporate headquarters in Exton, Pennsylvania.
Minimum Qualifications:
* Preferred major in Business
* Strong analytical skills
* Excellent communication and interpersonal skills
* Ability to work independently and collaboratively
* Full-time hours, 40 hours per week from May and ending in mid to late August
* Must have computer proficiency, including Microsoft Office Suite
This position will be posted starting December 8th, 2025 through January 5th, 2026.
$32k-42k yearly est. 43d ago
Senior Manager Operations - Collection
iQor 4.4
Operations consultant job in Allentown, PA
Organizes and directs the day-to-day activities related to the operation of the Call Center. Responsible for managing, training & guiding call center managers in performing their duties. Conducts effective resource planning to maximize the productivity of resources (people, technology etc.). Collects and analyze call-center statistics.
Responsibilities:
Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses defining user requirements productivity, quality, and customer service standards contributing information and analysis to organizational strategic plans and reviews. Maintains and improves call center operations by monitoring system performance identifying and resolving problems preparing and completing action plans completing system audits and analyses managing system and process improvement and quality assurance programs. Accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees administering scheduling systems communicating job expectations planning, monitoring, appraising, and reviewing job contributions planning and reviewing compensation actions enforcing policies and procedures. Drive improvements in overall service levels, transactional efficiencies, and cost management. Provide leadership to managers, ensuring operational and coaching practices are implemented and updated as needed to drive performance results and employee development. Identifies creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of nonvalue added processes, or complete reengineering of processes and systems). Drives continuous improvement through trend reporting analysis and metrics management offers new ideas and suggestions for improvement. Identifies and implements new practices and processes that are best in field. Demonstrates a commitment to customer service anticipates, meets, and exceeds expectations by solving problems quickly and effectively making customer issues a priority. Confers with reporting manager on complex or unusual situations. Exchanges knowledge and information with other iQor facilities to ensure best practices are shared throughout the iQor organization. Ensures 100percent adherence to all company policies and procedures (i.e. Security, Health, Safety and Quality). Maintains discretion and confidentiality in all areas pertaining to systems, data, and proprietary information, whether internal to iQor or customer specific. Interprets a variety of instructions furnished in written, oral, diagram or schedule form. Understands and embraces the business and call center operations strategic direction. Performs other duties as assigned.
Skills Requirements:
8 or more years of call center experience in collections/sales/customer service/technical support. 2 or more years of managing managers experience.
Education Requirements:
High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.
Physical Requirements:
Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job.
$103k-137k yearly est. 50d ago
Investment Operations Project Manager
SEI 4.4
Operations consultant job in Ancient Oaks, PA
At SEI we value our employees and believe in driving growth through change. Part of building brave futures is making a concerted effort to develop and challenge our employees to achieve their goals through internal job mobility. The Investment Operations Project Manager oversees projects supporting Mutual Fund, Hedge Fund, and Private Equity Fund operations, including Collective and Common Funds domiciled in the U.S., Canada, Ireland (UCITS) and UK. Responsibilities include managing initiatives related to operational efficiency, product implementations, and regulatory compliance, ensuring timely delivery within scope and adherence to all applicable regulatory and internal governance standards.
What you will do:
Project Planning & Execution
* Define project scope, objectives, timelines, and deliverables for fund initiatives.
* Develop detailed project plans, including resource allocation and risk management strategies.
* Coordinate cross-functional teams (Investment Management, Compliance, Operations, Technology) for seamless execution.
* Oversee transitions such as manager changes, fund launches, and terminations.
Communication & Stakeholder Management
* Serve as the primary liaison between internal teams, external service providers, and sub-advisors.
* Communicate project status, risks, and milestones to senior leadership and stakeholders.
Risk & Quality Management
* Proactively identify risks and develop mitigation strategies.
* Resolve project-related issues promptly to avoid delays or compliance breaches.
* Identify process gaps and implement solutions to improve fund operations and client servicing.
What we need from you:
* Bachelor's degree in Finance, Business Administration, or related field; MBA or PMP certification preferred.
* 5-7 years of experience in mutual fund operations, investment management, or financial services project management.
* Strong understanding of mutual fund structures, regulatory frameworks, and operational workflows.
* Excellent communication, leadership, and organizational skills.
* Proficiency in project management tools (MS Project, Jira) and financial systems.
What we would like from you:
* Detail-oriented with a strong focus on operations, compliance and risk management.
* Ability to manage multiple projects simultaneously.
* Proactive solutions-oriented mindset who leads through influence, collaboration and trust.
* Strong critical thinking skills to assess risks, solve complex challenges and make informed decisions.
SEI is an Equal Opportunity Employer and so much more…
After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we're (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks.
SEI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
AI Acceptable Use in the application and interview process:
SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals' personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.
How much does an operations consultant earn in Reading, PA?
The average operations consultant in Reading, PA earns between $67,000 and $124,000 annually. This compares to the national average operations consultant range of $65,000 to $116,000.
Average operations consultant salary in Reading, PA