The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching and mentoring them to ensure performance objectives are met. The Sr. Operations Manager is also responsible for building and maintaining positive employee relations and developing leadership strength within the Fulfillment Center (FC). This position requires a strategic leader who can balance operational excellence with team development while driving results across all areas of the facility.
Responsibilities:
• Leads the development and implementation of quality improvement and process optimization initiatives, including Lean methodologies, to enhance operational efficiency within their functional area and enable the FC to consistently achieve and surpass business objectives.
• Responsible for overall performance of either Inbound or Outbound operation, including safety, quality and customer experience.
• Sets and clarifies requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Operations Managers accountable for their performance and the performance of their departments.
• Leverages Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Additional Job Elements:
• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking around the FC with great frequency; FCs are over a quarter mile in length
• Continual standing and/or walking an average of 5 miles daily
• Ability to work in construction/distribution environments that may be noisy, unlit, unheated, not air-conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
• Bachelor's Degree or 2+ years Amazon experience.
• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
• Prior experience with performance metrics, process improvement and Lean techniques.
• Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.
• Degree in Engineering, Operations or related field and MBA preferred
• Experience with a contingent workforce during peak seasons
• Ability to handle changing priorities and use good judgment in stressful situations
• Interest in long-term career development through assignments in multiple FCs across the nation
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ********************************
USA, TX, Waco - 135,000.00 - 182,700.00 USD annually
$94k-138k yearly est. 60d+ ago
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Corporate Fleet Operations Advisor
McLane 4.7
Operations consultant job in Temple, TX
Take your career further with McLane!
McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide.
Analyze company-wide needs and requirements of maintenance, price and source parts inventory, manage delivery and return of equipment, and define key new technologies to introduce into the fleet.
Benefits you can count on:
· Day 1 Benefits\: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance
· Paid time off begins day one.
· 401(k) Profit Sharing Plan after 90 days.
Additional benefits\: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!
What you'll do as a Corporate Fleet Operations Advisor:
· Analyze fuel consumption and MPG benefits of new fuel-efficient technologies.
· Analyze ZE zero emissions) equipment and conduct cost / benefit analysis.
· Analyze current fleet grant opportunities and complete grant applications for divisions / markets that best benefit the company to move forward with ZE equipment.
· Analyze parts usage against inventory levels to make divisional recommendations to reduce or increase inventory to ensure equipment up time.
· Support the use of company's maintenance management software.
· Develop reports and Key Performance Indicators KPIs).
· Advise Corporate Purchasing and Engineering of opportunities with primary equipment and parts suppliers.
· Coordinate and implement programs that will improve the effectiveness of our
· Maintenance staff and the reliability of our equipment.
· Communicate any issues arising from national account vendors to the field positions.
· Negotiate national account pricing as well as research alternative suppliers for tools, tires, fuel, oil, filters, etc.
· Provide management timely and accurate information as it pertains to our rolling stock, maintenance staffing, and issues of importance.
· Develop strong working relationships with division Transportation departments, division maintenance shops, parts suppliers, OEM's and vendors.
· Provide recommendations on best practices and parts and equipment sourcing.
· Implement new systems to improve shop and fleet performance.
· Work directly with Department Managers and the Fleet and Procurement Teams to support ongoing field operations.
· Other duties may be assigned.
Qualifications you'll bring as a Senior Supply Chain Engineer\:
· Bachelor's degree in Business, Supply Chain/Logistics, Transportation, Industrial Engineering, or a related field.
· Two or more years logistics experience with preference towards food service and/or Retail logistics.
· Understand common maintenance practices such as preventive maintenance.
· Ability to manage significant change within a company.
· Strong PC and analytical skills.
· Strong Microsoft Skills with emphasis on Excel and Outlook.
· Strong problem-solving skills.
· This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.
WORKING CONDITIONS:
Office environment
Travel 25%
Fit the following? We want you here!
Teamwork oriented
Organized
Problem solver
Detailed
Our roadmap. Our story.
We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For our complete EEO and Pay Transparency statement, please visit https\://**********************************
$61k-93k yearly est. Auto-Apply 34d ago
Internship - Plant Operations - Thad Hill Energy Center
Calpine 4.9
Operations consultant job in Clifton, TX
Calpine Corporation is America's largest generator of electricity from natural gas and geothermal resources with operations in competitive power markets. Its fleet of 77 power plants in operation represents over 27,000 megawatts of generation capacity. Through wholesale power operations and its retail businesses, Calpine serves customers in 22 states and Canada. Its clean, efficient, modern and flexible fleet uses advanced technologies to generate power in a low-carbon and environmentally responsible manner.
The company was established on the premise that a strong commitment to the environment is inextricably linked to excellence in power generation and corporate responsibility. Since its founding in 1984, Calpine has led the power industry in its unwavering commitment to environmental stewardship. In addition, its renewable geothermal plants use steam generated deep below the earth's surface to produce clean, renewable electricity.
Job Summary (includes but is not limited to the following, other duties may be assigned)
This supervised position will allow for a college student who is seeking a career in the power industry to apply as well as enhance their knowledge with regard to all aspects power plant operation. This position will require the individual to work a normal day shift as well as rotating shift when required. Reports to Maintenance Manager.
Job Responsibilities
Assist in maintaining and repairing electrical equipment and instrumentation. Monitors, maintains, and repairs plant Distributed Control System (DCS).
Assist in monitoring, maintaining, and repairing gas turbine, steam turbine control systems, generators, transformers, and switchgear.
Assist in maintaining, calibrating and repairing plant electrical, instrumentation, and control systems.
Will assist in performing routine trouble shooting activities. Use Computerized Maintenance Management System (CMMS) to effectively accomplish required maintenance in and efficient and organized manner. Optimize plant preventative maintenance program to meet OEM recommendations, regulatory requirements, and corporate maintenance philosophy.
Assist in maintaining logs, manuals, records, blueprints and operating procedures in a neat and professional manner. Provide written reports on control system conditions when required. Incorporates safe behavior into all activities and consistently complies with all established safety and health policies and procedures, helps to identify and eliminate or actively manage risks in all work activities.
Assist while under direct supervision by a qualified Calpine Employee with mechanical, electrical, and operational tasks as needed.
Perform other duties as assigned while under the direct supervision of a Calpine employee.
Report to and take day-to-day instructions, both written and verbal, from a designated Calpine employee.
Job Requirements
Pursuing a degree in Process Technology, Electrical Technology, Instrumentation Technology, or Industrial Mechanical Maintenance or related field at an accredited college.
Completion of at least two semesters of coursework.
GPA of 3.0 or higher.
Legally eligible to work in the United States now and in the future.
Demonstrate strong mechanical aptitude.
Ability to work on elevated platforms up to 80 feet.
Ability to climb ladders.
Willingness to work outdoors, in field locations, in a "hands on" environment.
Willingness to adhere to plant safety standards, procedures, and practices.
Good comprehension of basic engineering practices.
Good problem solving and analytical ability.
Strong computer skills especially in the use of spreadsheet and word processing programs.
Strong verbal and written communication skills.
Good organization skills and attention to details are essential
Must be flexible and able to work harmoniously with others in a dynamic environment.
Additional Calpine Information
Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Calpine is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment and need special assistance or an accommodation to use our website or to apply for a position, please send an e-mail with your request to *************************. Determination on requests for reasonable accommodation are made on case-by-case basis.
Please view Equal Employment Opportunity Posters provided by OFCCP here
$52k-69k yearly est. 60d+ ago
Intern, Banyan Operations
Sembcorp Industries
Operations consultant job in West, TX
About Sembcorp Sembcorp is a leading energy and urban solutions provider headquartered in Singapore. Led by its purpose to drive energy transition, Sembcorp delivers sustainable energy solutions and urban developments by leveraging its sector expertise and global track record.
Join Gas & Related Services·
Drive Asia's energy transition with us! Our Gas & Related Services segment is a key growth engine, delivering reliable and efficient energy to industries and communities across multiple countries. We support Asia's growing energy needs while advancing the shift to a lower-carbon future.
Key Roles and Responsibilities
* Assist in plant trial and data compilation
* Assist in plant initiatives (e.g. 5S)
* Assist in digitalization on plant tracking system
* Assist in relevant IMS and internal audit
* Assist in plant commissioning and performance tracking
* Assist operation documentation creation and upkeep
* Assist on operation report/record
* Coordinate HSSE implementation for Ops
* Operation sampling and lab test
* Assist Operation to identify, assess and propose solutions for O&M gaps identified
* Digitalization Work / Plants process and systems
* Assist with the set up of the operational system for new plants/projects (SBUC, CRISP, CARIFLEX)
Qualifications, Skills & Experience
* Background in Engineering
* Good knowledge of Water & Wastewater Treatment
* Good initiative, meticulous, team player
* Computer skills (e.g. MS Word, MS Excel, MS PowerPoint, Sharepoint and Automate)
Our Culture at Sembcorp
At Sembcorp, our culture is shaped by a strong set of shared behaviours that guide the way we work and uphold our commitment to driving the energy transition.
We foster an institution-first mindset, where the success of Sembcorp takes precedence over individual interests. Collaboration is at the heart of what we do, as we work seamlessly across markets, businesses, and functions to achieve our goals together. Accountability is a core principle, ensuring that we take ownership of our commitments and deliver on them with integrity and excellence. These values define who we are and create a workplace where our people can thrive while making a meaningful impact on driving energy transition.
Join us in making a real impact!
Working Location: Jurong Island - Transport is provided to & fro MRT Stations (Jurong East / Boon Lay / Woodlands / Admiralty / Sengkang / Bishan / Tampines / Bedok / Outram Park)
Job Description
Job Title: Vice President of Operations - QSR & Fast Casual Dining
Salary: $130K - $165K ++
We are seeking an accomplished Vice President of Operations to lead and optimize operational strategy, performance, and support systems across a QSR and fast casual dining franchise network. This senior leader will drive growth, profitability, and operational excellence by ensuring consistency, efficiency, and high-quality guest experiences across 75-100 locations. The role involves building strong franchisee relationships, overseeing field operations leadership, and collaborating with cross-functional teams to execute strategic initiatives. This is a high-impact opportunity for a results-driven leader who can inspire teams, deliver exceptional performance, and foster mutually beneficial franchisor-franchisee partnerships.
What You'll Get (Benefits):
Competitive Pay plus quarterly contingent bonus plans - Your talent and hard work won't go unnoticed.
Health & Wellness Coverage - HSA, medical, dental, vision, disability, and life insurance plans to keep you and your family feeling your best.
401(k) Match - Helping you invest in your future (and putting more back in your wallet)
Career Growth - We're growing fast, and we love to promote from within.
And More Good Stuff - Because working with us should feel rewarding every day.
What You'll Do (Responsibilities):
Build and lead a high-performance operations team, including Directors of Franchise Operations and Business Consultants, to drive sales, franchisee profitability, and guest satisfaction.
Set and achieve strategic goals, manage operating standards, and ensure brand consistency across all locations.
Develop market plans and oversee new store openings, remodels, and operational rollouts.
Lead food safety, compliance, and operational excellence initiatives to maintain the highest standards.
Foster franchisee success through training, operational guidance, and best-in-class support.
Collaborate with Marketing, Development, Supply Chain, and Technology teams to execute initiatives that enhance growth and efficiency.
Oversee budget development, performance reviews, and operational audits to ensure financial and experiential targets are exceeded.
Build and maintain strong, mutually beneficial franchisor-franchisee relationships.
What You'll Bring (Requirements):
8+ years of experience in Senior restaurant operations leadership, preferably in QSR or fast casual dining.
Proven operational results, business acumen, and ability to drive transformation.
Strong strategic planning, execution, and change management skills.
Excellent financial, analytical, verbal, and written communication skills.
Demonstrated success in developing talent and building leadership bench strength.
Ability to manage multiple priorities in a fast-paced, multi-unit environment.
Passion for teaching, mentoring, and fostering operational excellence.
Ready to Get Started?
Apply today by sending your resume to ************************ and join a team that's making a big impact-one location at a time.
$130k-165k yearly Easy Apply 23d ago
Quality Improvement Consultant 1
Baylor Scott & White Health 4.5
Operations consultant job in Temple, TX
Provides consultant expertise and leadership to teams to achieve improved outcomes and sustainable change to support BSWH strategy to deliver high-quality, safe care and achieve excellence in accordance with regulatory statutes, policies and procedures.
ESSENTIAL FUNCTIONS OF THE ROLE
Serves as an internal consultant for quality and patient safety initiatives and small to medium scale projects through BSWH.
Facilitates, coordinates, and provides project management for quality improvement teams, strategic planning sessions, and other organizational meetings and committees as requested and needed.
Coaches and mentors teams and leaders in the provision of quality, patient safety and other regulatory issues.
In collaboration with teams and leaders, develops multidisciplinary indicators and identifies opportunities for improvement, to monitor and evaluate the quality of care and services provided to patients based on evidence-based practices, regulatory and accrediting agency requirements, and data analysis of high-risk problem prone, and high-volume processes.
Identifies regional, system, and industry best practices, providing feedback to leaders and team members.
Provides subject matter expertise and comprehensive measurement analysis for quality improvement initiatives across the organization.
Prepares and submits timely scheduled and ad hoc status reports on the progress of work teams to various stakeholders to keep them apprised of progress, potential barriers, lessons learned, and related topics for all strategic improvement priorities.
Works with applicable staff to utilize appropriate audit strategies, data extraction, expert observation, surveys, focus groups or other tools to obtain relevant information to improve care and quality of service.
Participates in design, development, and implementation of facility learning forums.
Participates in unit and/or facility huddles.
Supports the ZERO Harm rounding process as directed by leadership.
Maintains awareness of the latest developments, advancements, and trends in the field of quality improvement reporting and analysis by attending seminars/workshops, reading professional journals, and active participation in professional organizations.
KEY SUCCESS FACTORS
Extensive knowledge of tools and techniques of quality performance measurement and data analysis
Extensive knowledge of Texas, Joint Commission and CMS standards
Extensive knowledge of trends, developments, and research in providing high-quality safe care
Skilled facilitator, coach, consultant, influencer, management and strategic thinking skills
Skilled in the use of computers, and related software applications
Strong verbal, interpersonal and written communication skills
Able to mentor, train and develop instructional materials to educate leadership and staff in quality, patient safety, regulatory issues
Able to work collaboratively and effectively with a wide range of stakeholders, and across organizational lines and teams
Able to identify and deploy required project management processes, tools, and templates needed to successfully drive initiatives
Able to collaborate with key stakeholders to identify impediments to success and recommend and implement corrective actions and/or mitigation
Able to work independently or with varying levels of direct or indirect supervision and guidance
Able to appropriately prioritize tasks to meet desired deadlines
Certified Professional in Healthcare Quality (CPHQ), Certified Professional in Patient Safety (CPPS),or role-appropriate certification preferred
Licensed clinician such as nurse, physical therapist, occupational therapist, dietitian, respiratory therapist, etc. preferred.
BENEFITS
Our competitive benefits package includes the following
* Immediate eligibility for health and welfare benefits
* 401(k) savings plan with dollar-for-dollar match up to 5%
* Tuition Reimbursement
* PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
* EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
* EXPERIENCE - 4 Years of Experience
$62k-77k yearly est. 54d ago
Consultant-Construction Mgmt
Ascension Health 3.3
Operations consultant job in Waco, TX
**Details** + **Department:** + **Schedule:** + **Hospital:** Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
_Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer._
**Responsibilities**
Plan, track, and evaluate capital projects including scope, schedule, and budget within the
planning, design, and construction areas. Develop policies and procedures associated with
construction project management to build a standard national framework for construction.
+ Track all upcoming and ongoing construction and reports on risks/issues and key metrics.
+ Evaluate construction projects for facilities operating system requirements. Develop tools and resources to ensure compliance with project management standards.
+ Establishe a communication schedule to update stakeholders on the status of current and upcoming projects.
+ Develop training for on-boarded project managers and facility managers. Provide eBuilder training for new hires as necessary.
+ Develop processes for maintaining design standards, space plans, blue prints, project specifications, and other documents related to construction as required.
+ Maintain all project information files so they are up to date and secure
**Requirements**
Licensure / Certification / Registration:
Required Credential(s):
+ Construction Professional obtained prior to hire date or job transfer date. Certified Healthcare Constructor or Healthcare Construction Certificate accepted.
+ Drivers License obtained prior to hire date or job transfer date.
Education:
+ Bachelor's degree required. Master's degree preferred.
**Additional Preferences**
No additional preferences
**Why Join Our Team**
Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
**Equal Employment Opportunity Employer**
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) (************************************************************************************** poster or EEO Know Your Rights (Spanish) (**************************************************************************************** poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
**E-Verify Statement**
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify (****************************************
The Operations Manager for the Rental Division will oversee the daily operations of the rental business across all WCTractor locations. This role ensures the efficiency and consistency of rental operations, fosters strong communication between the locations, and supports the growth of the division by optimizing processes and managing the team of Rental Coordinators. The Operations Manager will play a key role in driving profitability, maintaining customer satisfaction, and improving internal processes.
Key Responsibilities:
* Team Leadership & Supervision
* Oversee and provide leadership to Rental Coordinators across six locations, ensuring alignment with company policies and goals.
* Mentor, train, and support coordinators in managing rental contracts, customer relations, and inventory control.
* Conduct regular performance evaluations and provide ongoing feedback to drive team development.
* Operational Oversight
* Ensure seamless rental operations across all locations by standardizing processes and policies.
* Monitor the performance and productivity of rental operations, ensuring timely equipment deliveries, high equipment utilization, and efficient processes.
* Implement systems to track rental fleet usage, maintenance schedules, and customer satisfaction.
* Work closely with the service team to ensure all rental equipment is properly maintained and available for customer use.
* Customer Service Excellence
* Promote and maintain high standards of customer service across the rental division.
* Act as a point of escalation for any customer issues and work to resolve complaints promptly.
* Foster relationships with key customers to ensure repeat business and identify growth opportunities.
* Inventory & Fleet Management
* Collaborate with each location to ensure proper inventory levels are maintained and equipment is readily available.
* Track and manage rental fleet maintenance, repairs, and overall lifecycle, ensuring optimal uptime and condition of rental equipment.
* Work with procurement teams for fleet expansion, equipment upgrades, and rentals to support customer demand.
* Financial & Performance Reporting
* Monitor rental revenue, expenses, and overall profitability, providing regular reports to senior management.
* Analyze key performance metrics (e.g., rental utilization rates, customer satisfaction scores) and implement improvement strategies.
* Assist with budgeting, forecasting, and pricing strategies to optimize financial performance.
* Compliance & Safety
* Ensure compliance with all applicable safety, regulatory, and company policies within the rental division.
* Oversee safety procedures related to equipment rental, including proper documentation, risk assessments, and employee training.
* Growth & Strategy
* Collaborate with senior management to identify new market opportunities and rental business growth strategies.
* Lead efforts to expand the rental division, either by adding new locations or enhancing existing rental services.
$50k-87k yearly est. 14d ago
Deposit Operations Specialist
Central National Bank 3.7
Operations consultant job in Woodway, TX
Full-time Description
At the core of Central National Bank's mission is service. Our Deposit Operations team handles many of the back-end, clerical processes that, when done well, result in a better experience for our customers. At times, they work directly with customers to solve issues, and they also frequently interact with other employees.
Requirements
Skills and Qualifications
Fosters a positive environment with an optimistic, can-do attitude
Ability to work independently as a self-starter, while also working well with a team
Effectively communicate information (orally and in writing) to both employees and customers in a professional, composed, and concise manner
Strong organization skills with attention to detail
Ability to multi-task, prioritize, and manage time effectively
Proficiency in Microsoft Office applications (especially Outlook, Word, and Excel), and the desire to become proficient in all applicable bank systems, products, and services
Deposit Operations Responsibilities
Cross-Functional Support in both Deposit Operations and Treasury Management
Perform a wide-range of duties: Exception item processing, handling return checks, account maintenance, and debit card transaction research and disputing
Enter and verify wire transactions throughout the day and assist with other wire-related tasks (end-of-day balancing, reports, etc.)
Coordinate Proof of Authorization (POA) requests from other banks and coordinate with CNB ACH originators in the obtaining of supporting documentation
Respond quickly to employee and customer requests pertaining to all Deposit Operations. This includes answering questions, investigating and correcting errors, and actively resolving problems or other issues
Investigate and resolve research and adjustment inquiries within the bank's policies and procedures
Perform all back-office tasks, as required
Manage existing and new projects as assigned by supervisor
Gather data and process various departmental monthly reports
Print new/replacement debit cards
Serve as a fully trained back-up for wires, ACH, Positive Pay, and other daily Treasury Management tasks
Central National Bank is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including sex, sexual orientation, gender identity, race, ethnicity, disability, or veteran status.
$37k-53k yearly est. 60d+ ago
Water and Mold Operations Manager
Rytech 4.0
Operations consultant job in Troy, TX
Benefits:
Bonus based on performance
Company car
Company parties
Competitive salary
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Benefits/Perks
Recession-Proof Industry Providing The Opportunity To Give Back
Competitive Compensation and Benefits
Industry Training and Advancement Opportunities
Company OverviewRytech is a nationally recognized leader in the water damage industry. Our principles are based on integrity and accountability. At Rytech you get a unique opportunity to work with Franchises across the country, third-party administrators, and carriers to create a seamless experience.If you love building relationships and creating quality results, Rytech is the place for you!
Job Summary
An Operations Manager is responsible for franchise performance and development in accordance with the Rytech Operations Manual. The activities listed do not encapsulate all responsibilities of an Operations Manager. Operations Managers are leaders who facilitate the relationship between the insureds and TPA and/or carrier partners.
Responsibilities
Maintaining and supporting Franchise relationships.
Monitoring the performance of their Franchise and improving performance towards SLAs.
Inspections of job sites, vehicles, and office and/or storage facilities. During these inspections ensure the franchise is operating per the Ops. Manual and in compliance with the FA. Annual employee evaluations are to be completed for technicians.
Inspections should be done quarterly at a minimum. Feedback is provided verbally and written to technicians for continued development.
Continual training of technicians using the Ops. Manual and Training Portal. Along with ensuring technicians obtain and maintain WRT, ASD, and AMRT (mold only) certifications.
Mediating disputes between the insured, the insurer, and the contractor. Also engaging your FSC when assistance is needed.
Answering and being available for any questions regarding its Franchise.
Lead weekly meetings to facilitate training and conveying of information to the technicians.
Monitor MICA Exchange daily to ensure projects are being properly handed by the franchise.
Assisting technicians in the field when it is needed.
Assist local marketing team to grow the business
Reviewing estimates, dispatching assignments, and responding to email correspondence in a timely manner
Qualifications
Mitigation/Remediation estimating and scoping experience
Highschool or GED
Two years of Mitigation/Remediation experience is preferred
Residential and or Commercial construction experience preferred.
Excellent communication and customer service skills
Willing to be on call and work in the field when the need arises. Able to perform physical work including common lifting and bending tasks in the industry.
Able to travel for CAT events, training, or regional meetings 5-10% of the time
Excellent interpersonal, communication, oral, and written skills
Must be computer literate and comfortable with computer programs such as Microsoft Office and MICA.
Certifications required (minimum of 90 days after onboarding), include: Water Restoration Technician (WRT)/Applied Structural Drying (ASD)/Anti-Microbial Remediation Technician (AMRT)/ Commercial drying specialist recommended
Compensation: $30.00 - $34.00 per hour
William "Bubba" Ryan started Rytech in the early 1990s based on over 30 years' worth of experience in the restoration industry. The company was founded on the understanding that there was a better way of doing things, so he made significant changes to the service process and created new technology to help clients. In addition, Mr. Ryan developed a business model that allows for owner-empowered hands-on franchising. The result is Rytech Restoration, a revolutionary and industry-leading water and fire damage and mold remediation service provider that is part of a 60-billion-dollar-plus industry.
We are proud of our ability to respond quickly and efficiently to minimize damage and disruption to our customers' lives. We are revolutionary, and we don't make that statement lightly.
The founding of Rytech incorporates the understanding that the business must benefit the customer and meet their needs first. That concept of better service, technology, processes, and administrative support ensures that we have a highly successful business and franchise model.
At Rytech Restoration, it is our mission, vision, and values that define us. We strive to offer our services with fairness and integrity, always going above and beyond for each and every client, with safety always foremost and foremost in our minds. We strive to create relationships with clients and companies built on trust and mutual respect, treating everyone as we would like to be treated. Our commitment to team building, employee development, and corporate social responsibility ensures that we uphold the highest standards of ethics and excellence in all we do.
We are a diverse team made up of highly experienced professionals from a variety of backgrounds. We're always looking for driven, team-oriented, and enthusiastic candidates who are eager to learn and grow with the company. We want to find individuals who have a passion for helping people, a desire to give back to the community, and teamwork skills that will help make our restoration services a success.
If you're someone who is motivated, trustworthy and loves to help others, Rytech Restoration would like to hear from you.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Rytech Restoration Corporate.
$30-34 hourly Auto-Apply 60d+ ago
Transportation Operations Manager
NFI Industries 4.3
Operations consultant job in Robinson, TX
The Transportation Operations Manager is responsible for overseeing operations, ensuring that freight is loaded or unloaded in accordance with established safety and cost standards, including the planning, assigning, supervising and evaluating employee workload, as well as interfacing directly with all levels of terminal staff.
Responsibilities
Operations Management
* Manages day-to-day operations of facilities and subordinate staff including supervisors, coordinators, clerks, spotters, and drivers.
* Develops a strategic plan in conjunction with the Transportation Manager to ensure the efficient and cost effective operation and utilization of the equipment and personnel.
* Oversees asset management, delivery/logistics, regulatory compliance, productivity improvement, planning and organization, problem solving, project management and communicating to top-level management
* Oversees and ensures all customer pick-up and delivery requirements are meeting customer standards
* Audits compliance of both internal and external SOP's.
* Ensures that equipment is utilized in the most efficient manner
* Partners with other leaders to balance labor ensuring appropriate levels of staffing
* Conducts analysis of workload compared to labor hours and equipment.
* Plans long-term labor needs based on sales, forecasts and historical data
* Makes recommendations to the Transportation Manager on programs to improve transportation operations.
Financials
* Understands how day to day decisions impact financial outcomes
* Be open to learning financial aspects of the business including, but not limited to, budgeting, forecasting, reading GL, Flash, and P&L
Employee Relations/Development
* Communicates service issues, upcoming workload, and any other pertinent company information to appropriate personnel
* Ensures proper staffing and supports hiring initiatives.
* Ensures all new employees are properly on-boarded; completing required paperwork and following a structured training schedule.
* Produces and effectively communicate project goals and individual performance goals that ensure the project achieves operational success.
* Manages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and procedures
* Works with the Transportation Manager and Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminations.
* Provides feedback, coaching, guidance, and recognition to enhance other's skill development.
* Plays an active role in employee development and talent selection.
* Acts as a role model for the department in support of corporate mission, vision, and values.
* Provides regular coaching and feedback on performance, prepares and presents formal performance appraisals and make recommendations and approve annual compensation increases.
* Exhibits a commitment to self-development by staying current on information, tools, and systems.
Safety and Security
* Ensures the safe, clean and efficient operation of the work area to meet service standards
* Actively supports and participates in all safety initiatives
* Implements safety and sanitation schedules that ensure the site's compliance with corporate, DOT, OSHA, FDA standards.
* Performs safety observations to coach employees on safety procedures
* Prevents associate incident and injury by overseeing accident investigations, assessing root cause analysis and implementing necessary improvements
* Responsible for the management of equipment and coordinates the maintenance of equipment with local vendor and/or Fleet partners.
Qualifications
* Bachelor's Degree in Supply Chain, Business or related field preferred
* 5+ years of supervisory experience in a supply chain industry
* Experience with applications such as TMW and People Net
* Working knowledge of Microsoft Office applications
* Working knowledge of transportation / mechanical equipment
* Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary
* Ability to work in fast paced environment.
* Ability to handle changing priorities and use good judgment in stressful situations
* Experience with seasonal work forces is a plus, but not required.
* Excellent talent management and team building skills
* Excellent verbal, non-verbal, and written communication skills
* Excellent customer service skills specifically with external clients
* Excellent analytical and mathematical skills
* Bilingual English/Spanish preferred at select locations
* Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.
* Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.
Profit Center
PC-560
$43k-70k yearly est. Auto-Apply 4d ago
Product Operations Associate
Red Oak 2.9
Operations consultant job in Milford, TX
Objectives:
We are looking for a Product Operations Associate to support our product organization through strong execution, tooling ownership, and data-informed insights. This role is ideal for someone who is excited to work at the intersection of product, data, client feedback, and internal tooling.
You will be a key owner of Pendo, while also helping keep our product workflows and systems running smoothly across JIRA, Confluence, a Custom GPT, and Fresh Desk/Zendesk. This role partners closely with Product Managers, Engineering, Client Support, and Client Success.
Responsibilities:
• Support day-to-day administration of Pendo, including feature tagging, data validation, and basic governance.
• Build and maintain Pendo dashboards and reports to track feature usage, adoption, and user behavior.
• Assist Product Managers with defining and tracking success metrics.
• Help translate product usage data into simple, actionable insights.
• Create and maintain Pendo in-app guides, tooltips, walkthroughs, and announcements.
• Support product launches with in-app messaging and adoption tracking.
• Help analyze results from in-app experiments and engagement efforts.
• Monitor and triage Pendo Feedback and help categorize user requests.
• Assist with Fresh Desk/Zendesk ticket analysis, identifying recurring themes, bugs, and product gaps.
• Help route relevant Client feedback and issues to Product and Engineering teams.
• Support lightweight reporting on support trends and Client pain points.
• Help manage JIRA workflows, including: assisting with backlog hygiene and ticket organization and supporting sprint rituals and status tracking
• Maintain and organize Confluence documentation, including: product documentation and internal processes and runbooks
• Support the upkeep and iteration of a Custom GPT, including: updating prompts and knowledge source and ensuring accuracy and usefulness for internal teams
• Act as a point of contact for product tooling questions (Pendo, JIRA, Confluence).
• Partner with Product, Engineering, Support, and Client Success to ensure smooth handoffs.
• Help identify opportunities to improve or streamline product operations processes
Competencies:
Required:
1-3 years of experience in Product Operations, Product, Analytics, Client Support, or a related role.
Hands-on experience with Pendo or strong interest in learning product analytics tools quickly.
Familiarity with JIRA and Confluence (basic usage is sufficient).
Comfort working with data, dashboards, and operational tools.
Preferred:
Experience supporting SaaS or B2B products.
Exposure to Fresh Desk/Zendesk or Client support workflows.
Experience maintaining internal documentation or knowledge bases.
Work Structure:
Red Oak values the energy and creativity that comes from working together in person. To support this cultural element, this hybrid role is based out of our North Austin HQ with a minimum of 3 days (Tuesday-Thursday) in the office each week.
Additional Information
This position is not eligible for Visa sponsorship.
$20k-30k yearly est. Auto-Apply 7d ago
Sr. Operations Manager
Amazon 4.7
Operations consultant job in Waco, TX
The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching and mentoring them to ensure performance objectives are met. The Sr. Operations Manager is also responsible for building and maintaining positive employee relations and developing leadership strength within the Fulfillment Center (FC). This position requires a strategic leader who can balance operational excellence with team development while driving results across all areas of the facility.
Responsibilities:
- Leads the development and implementation of quality improvement and process optimization initiatives, including Lean methodologies, to enhance operational efficiency within their functional area and enable the FC to consistently achieve and surpass business objectives.
- Responsible for overall performance of either Inbound or Outbound operation, including safety, quality and customer experience.
- Sets and clarifies requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Operations Managers accountable for their performance and the performance of their departments.
- Leverages Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
- Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
- Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Additional Job Elements:
- Lift and move totes up to 49 pounds each
- Regular bending, lifting, stretching and reaching both below the waist and above the head
- Walking around the FC with great frequency; FCs are over a quarter mile in length
- Continual standing and/or walking an average of 5 miles daily
- Ability to work in construction/distribution environments that may be noisy, unlit, unheated, not air-conditioned
- Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
Basic Qualifications
- Bachelor's Degree or 2+ years Amazon experience.
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
- Prior experience with performance metrics, process improvement and Lean techniques.
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.
Preferred Qualifications
- Degree in Engineering, Operations or related field and MBA preferred
- Experience with a contingent workforce during peak seasons
- Ability to handle changing priorities and use good judgment in stressful situations
- Interest in long-term career development through assignments in multiple FCs across the nation
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, TX, Waco - 135,000.00 - 182,700.00 USD annually
$94k-138k yearly est. 60d+ ago
Corporate Fleet Operations Advisor
McLane Company, Inc. 4.7
Operations consultant job in Temple, TX
Take your career further with McLane! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide.
Analyze company-wide needs and requirements of maintenance, price and source parts inventory, manage delivery and return of equipment, and define key new technologies to introduce into the fleet.
Benefits you can count on:
* Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance
* Paid time off begins day one.
* 401(k) Profit Sharing Plan after 90 days.
Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!
What you'll do as a Corporate Fleet Operations Advisor:
* Analyze fuel consumption and MPG benefits of new fuel-efficient technologies.
* Analyze ZE zero emissions) equipment and conduct cost / benefit analysis.
* Analyze current fleet grant opportunities and complete grant applications for divisions / markets that best benefit the company to move forward with ZE equipment.
* Analyze parts usage against inventory levels to make divisional recommendations to reduce or increase inventory to ensure equipment up time.
* Support the use of company's maintenance management software.
* Develop reports and Key Performance Indicators KPIs).
* Advise Corporate Purchasing and Engineering of opportunities with primary equipment and parts suppliers.
* Coordinate and implement programs that will improve the effectiveness of our
* Maintenance staff and the reliability of our equipment.
* Communicate any issues arising from national account vendors to the field positions.
* Negotiate national account pricing as well as research alternative suppliers for tools, tires, fuel, oil, filters, etc.
* Provide management timely and accurate information as it pertains to our rolling stock, maintenance staffing, and issues of importance.
* Develop strong working relationships with division Transportation departments, division maintenance shops, parts suppliers, OEM's and vendors.
* Provide recommendations on best practices and parts and equipment sourcing.
* Implement new systems to improve shop and fleet performance.
* Work directly with Department Managers and the Fleet and Procurement Teams to support ongoing field operations.
* Other duties may be assigned.
Qualifications you'll bring as a Senior Supply Chain Engineer:
* Bachelor's degree in Business, Supply Chain/Logistics, Transportation, Industrial Engineering, or a related field.
* Two or more years logistics experience with preference towards food service and/or Retail logistics.
* Understand common maintenance practices such as preventive maintenance.
* Ability to manage significant change within a company.
* Strong PC and analytical skills.
* Strong Microsoft Skills with emphasis on Excel and Outlook.
* Strong problem-solving skills.
* This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.
WORKING CONDITIONS:
* Office environment
* Travel 25%
Fit the following? We want you here!
* Teamwork oriented
* Organized
* Problem solver
* Detailed
Our roadmap. Our story.
We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For our complete EEO and Pay Transparency statement, please visit ******************************************
$61k-93k yearly est. 35d ago
Manager Operations
Calpine 4.9
Operations consultant job in Clifton, TX
Calpine Corporation is America's largest generator of electricity from natural gas and geothermal resources with operations in competitive power markets. Its fleet of 77 power plants in operation represents over 27,000 megawatts of generation capacity. Through wholesale power operations and its retail businesses, Calpine serves customers in 22 states and Canada. Its clean, efficient, modern and flexible fleet uses advanced technologies to generate power in a low-carbon and environmentally responsible manner.
The company was established on the premise that a strong commitment to the environment is inextricably linked to excellence in power generation and corporate responsibility. Since its founding in 1984, Calpine has led the power industry in its unwavering commitment to environmental stewardship. In addition, its renewable geothermal plants use steam generated deep below the earth's surface to produce clean, renewable electricity.
Job Summary (includes but is not limited to the following, other duties may be assigned)
Manage the daily operations and production activities. Plan and direct the work activities of operations personnel. Supervises operators in all aspects of power plant operations. Issues operating instructions for economic dispatch, ensure optimum water balance is maintained and supervise the plant chemistry program. Assure operational efficiency, reliability and compliance with safety and environmental standards. Develops and coordinates plant safety programs, including oversight of training certifications, compliance and tag-out procedures. Accountable for maintaining up-to-date environmental and permit requirements. Ensures that all Calpine compliance reports are complete, accurate and submitted in a timely manner. Ensures compliance with all local, State and Federal regulations and plant procedures for staff. Monitors and enforces a safe work environment and participates in the development of procedures that support consistent and safe operations.
Job Responsibilities
* Accomplishes work through others. Manages a combination of multiple operations and maintenance functions such as commissioning, control room operations, crane operations and vehicle maintenance, plant maintenance, IC&E, and water treatment with an operational focus.
* Manages employees performing related duties including full human resources, cost and budgetary accountabilities.
* Decisions typically related to resources, project approach, and tactical operations.
* Results have significant impact on costs and the achievement of function objectives or project-based goals. Assists in the development and administration of plant operating budgets.
* Makes decisions for large-scale projects, a closely related set of projects and initiatives involving own and possibly related functional areas.
* Receives assignments in the form of objectives and determines tactical approach, resources, schedules and goals. Prepares and communicates work schedules for staff, balances workload and monitors quality of results.
* Works within general guidelines; applies advanced technical knowledge to solve moderately complex problems for a function.
* Manages multiple functions within operation. Regularly manages large-scale projects/activities or a very closely related set of projects/activities.
* Responsible for performance reviews, promotional decisions, and pay actions for support and professional levels. Oversees the training and development of staff, including contractors.
* Serves as one of the primary decision makers in the recruiting and selection process.
Job Requirements
* High School Diploma, degree from technical/vocational school or equivalent. Prefer Associate's or Bachelor's Degree.
* Previous work leadership or senior level contributor experience.
* Typically requires minimum of 5+ years of power plant operations experience, preferably heavy frame combustion turbine background.
* Strong computer skills including experience working with spreadsheets, databases and word processing software.
* Valid state driver's license.
Additional Calpine Information:
* Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
* Calpine is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment and need special assistance or an accommodation to use our website or to apply for a position, please send an e-mail with your request to *************************. Determination on requests for reasonable accommodation are made on case-by-case basis.
Please view Equal Employment Opportunity Posters provided by OFCCP here
$103k-131k yearly est. 49d ago
Hospice Quality Improvement Consultant 1
Baylor Scott & White Health 4.5
Operations consultant job in Temple, TX
About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: * We serve faithfully by doing what's right with a joyful heart.
* We never settle by constantly striving for better.
* We are in it together by supporting one another and those we serve.
* We make an impact by taking initiative and delivering exceptional experience.
Benefits
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
* Eligibility on day 1 for all benefits
* Dollar-for-dollar 401(k) match, up to 5%
* Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
* Immediate access to time off benefits
At Baylor Scott & White Health, your well-being is our top priority.
Note: Benefits may vary based on position type and/or level
Job Summary
Provides consultant expertise and leadership to teams for better outcomes. Supports BSWH strategy to deliver high-quality, safe care. Achieves excellence by following regulatory statutes, policies, and procedures.
Essential Functions of the Role
* Serves as an internal consultant for quality and patient safety initiatives and small to medium scale projects through BSWH.
* Facilitates, coordinates, and manages projects for quality improvement teams, strategic planning sessions, and other meetings and committees as needed.
* Coaches and mentors teams and managers in the provision of quality, patient safety and other regulatory issues.
* In partnership with teams and managers, develops indicators and finds improvement opportunities. Monitors and evaluates care quality based on evidence, regulations, and data testing.
* Identifies regional, system, and industry best practices, providing feedback to managers and team members.
* Provides subject matter expertise and comprehensive measurement testing for quality improvement initiatives across the organization.
* Prepares and submits timely reports on work team progress to stakeholders. These reports include progress, potential barriers, lessons learned, and related topics for all strategic improvement priorities.
* Works with staff to use audit strategies, data extraction, observation, surveys, focus groups, or other tools to improve care and service quality.
* Participates in design, development, and implementation of facility learning forums.
* Participates in unit and/or facility huddles.
* Helps the ZERO Harm rounding process as directed by leadership.
* Stay aware of the latest developments, advancements, and trends in quality improvement reporting and testing. Attend seminars and workshops, read professional journals, and participate in professional organizations.
Key Success Factors
* Extensive knowledge of tools and techniques of quality performance measurement and data testing
* Extensive knowledge of Texas, Joint Commission and CMS standards
* Extensive knowledge of trends, developments, and research in providing high-quality safe care
* Skilled facilitator, coach, consultant, influencer, management and strategic thinking skills
* Skilled in the use of computers, and related software applications
* Exceptional verbal, social and written communication skills
* Able to mentor, train and develop instructional materials to educate leadership and staff in quality, patient safety, regulatory issues
* Able to work collaboratively and effectively with a wide range of stakeholders, and across organizational lines and teams
* Able to identify and deploy required project management processes, tools, and templates needed to successfully drive initiatives
* Able to partner with key stakeholders to identify impediments to success and recommend and implement corrective actions and/or mitigation
* Able to work alone or with varying levels of direct or indirect supervision and guidance
* Able to appropriately prioritize tasks to meet desired deadline
* Certified Professional in Healthcare Quality (CPHQ), Certified Professional in Patient Safety (CPPS), or role-appropriate certification preferred
* Licensed clinician such as nurse, physical therapist, occupational therapist, dietitian, respiratory therapist, etc. preferred.
Belonging Statement
We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.
QUALIFICATIONS
* EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
* EXPERIENCE - 4 Years of Experience
How much does an operations consultant earn in Waco, TX?
The average operations consultant in Waco, TX earns between $69,000 and $147,000 annually. This compares to the national average operations consultant range of $65,000 to $116,000.