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The differences between operations officers and operations program managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an operations officer and an operations program manager. Additionally, an operations program manager has an average salary of $111,378, which is higher than the $46,813 average annual salary of an operations officer.
The top three skills for an operations officer include customer service, security operations and logistical support. The most important skills for an operations program manager are project management, program management, and continuous improvement.
| Operations Officer | Operations Program Manager | |
| Yearly salary | $46,813 | $111,378 |
| Hourly rate | $22.51 | $53.55 |
| Growth rate | 6% | 6% |
| Number of jobs | 133,025 | 319,602 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 69% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
An operations officer is responsible for monitoring the staff performance, ensuring the efficiency of their tasks to support the project needs with maximum productivity, and strict compliance with the company's operational policies. Operations officers manage the department's budget, proper allocation of resources, and keeping the operational costs within the budget goals. They also conduct performance reviews, develop strategic procedures for the project's success, and handling the clients' inquiries and concerns. An operations officer must have excellent communication and leadership skills, focusing on client satisfaction while providing the best managerial support for the staff.
The role of operations program managers is to help improve organizational efficiency, particularly in the areas of administrative, financial, and programmatic operations. Their key duties and responsibilities include overseeing the collection, analysis, and reporting of data, overseeing and leading teams to achieve business goals, and managing the development and execution of operational procedures. In addition, they are responsible for developing and monitoring dashboards to measure business health and assisting with planning, reporting, and budgeting.
Operations officers and operations program managers have different pay scales, as shown below.
| Operations Officer | Operations Program Manager | |
| Average salary | $46,813 | $111,378 |
| Salary range | Between $22,000 And $98,000 | Between $79,000 And $156,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New York | Rhode Island |
| Best paying company | Baker McKenzie | Mayo Clinic |
| Best paying industry | - | Technology |
There are a few differences between an operations officer and an operations program manager in terms of educational background:
| Operations Officer | Operations Program Manager | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 69% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between operations officers' and operations program managers' demographics:
| Operations Officer | Operations Program Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 78.0% Female, 22.0% | Male, 65.0% Female, 35.0% |
| Race ratio | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5% | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |