Patient relations director vs director, network operations

The differences between patient relations directors and directors, network operations can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a patient relations director and a director, network operations. Additionally, a director, network operations has an average salary of $140,236, which is higher than the $94,921 average annual salary of a patient relations director.

The top three skills for a patient relations director include patients, patient care and patient safety. The most important skills for a director, network operations are network management, network development, and SAN.

Patient relations director vs director, network operations overview

	Patient Relations Director	Director, Network Operations
Yearly salary	$94,921	$140,236
Hourly rate	$45.64	$67.42
Growth rate	28%	28%
Number of jobs	91,308	103,623
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 65%
Average age	47	47
Years of experience	6	6

What does a patient relations director do?

A patient relations director is primarily in charge of spearheading and overseeing the efforts in maintaining an active communication line between patients and health care providers. Their responsibilities revolve around devising strategies to improve client interactions, liaising with patients and their families, answering inquiries, and providing information assistance as needed. They must also address the concerns and issues raised by patients or families, resolving them promptly and efficiently. Furthermore, as a patient relations director, it is essential to lead and encourage staff to reach goals, all while implementing the hospital's policies and regulations.

What does a director, network operations do?

As a network operations director, you will be responsible for overseeing the availability and overall performance of a company's network. You will perform varied tasks that include analyzing the network and recommending changes or upgrades, ensuring compliance to best practices, promoting continuous information operations, and overseeing other technical resources. A network operations director is expected to provide expertise in networking and operating system and project management. You are responsible for managing all vendor-related support contracts for software, hardware, and connectivity.

Patient relations director vs director, network operations salary

Patient relations directors and directors, network operations have different pay scales, as shown below.

	Patient Relations Director	Director, Network Operations
Average salary	$94,921	$140,236
Salary range	Between $61,000 And $145,000	Between $102,000 And $191,000
Highest paying City	North Las Vegas, NV	San Francisco, CA
Highest paying state	Nevada	Washington
Best paying company	AstraZeneca	Meta
Best paying industry	Health Care	Hospitality

Differences between patient relations director and director, network operations education

There are a few differences between a patient relations director and a director, network operations in terms of educational background:

	Patient Relations Director	Director, Network Operations
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 65%
Most common major	Nursing	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Patient relations director vs director, network operations demographics

Here are the differences between patient relations directors' and directors, network operations' demographics:

	Patient Relations Director	Director, Network Operations
Average age	47	47
Gender ratio	Male, 25.0% Female, 75.0%	Male, 74.4% Female, 25.6%
Race ratio	Black or African American, 11.5% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 7.1% White, 61.2% American Indian and Alaska Native, 0.7%	Black or African American, 11.6% Unknown, 4.3% Hispanic or Latino, 14.3% Asian, 7.9% White, 61.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	12%	12%

Differences between patient relations director and director, network operations duties and responsibilities

Patient relations director example responsibilities.

Manage oversight to joint commission and other regulatory requirements.
Lead interdisciplinary teams working on quality improvement initiatives and prepare for a JCAHO survey.
Coach staff on hospital systems such as CMS, IEX, CTI and TCS.
Maintain monthly reports, payroll, and budget.
Create bi-weekly schedule for staff, approve PTO's & vacation requests.
Cover shifts for outlying facilities when either PTO is taken or employees call out.

Director, network operations example responsibilities.

Manage conversion from dumb terminals to PC's.
Manage meetings and reports for subscription and transitional projects for DoD accounts.
Help ensure PCI, HIPAA, and HITECH compliance are achieved and maintain.
Manage the network operation group as well as provide Sr. level UNIX administration.
Lead transition from VMS to Unix base systems and databases from legacy VMS base platforms.
Lead the implementation of a LAN-to-LAN VPN network connecting all company sites through secure Internet gateways.

Patient relations director vs director, network operations skills

Common patient relations director skills

Patients, 21%
Patient Care, 9%
Patient Safety, 7%
Revenue Cycle, 5%
Customer Service, 5%
Acute Care, 4%

Common director, network operations skills

Network Management, 8%
Network Development, 8%
SAN, 7%
Direct Reports, 7%
IPA, 7%
Gap Analysis, 5%

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Patient Relations Director
Patient Relations Director vs Director, Network Operations

Updated January 8, 2025

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