Patient relations director vs director of health services

The differences between patient relations directors and directors of health services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a patient relations director and a director of health services. Additionally, a patient relations director has an average salary of $94,921, which is higher than the $80,298 average annual salary of a director of health services.

The top three skills for a patient relations director include patients, patient care and patient safety. The most important skills for a director of health services are patients, patient care, and home health.

Patient relations director vs director of health services overview

	Patient Relations Director	Director Of Health Services
Yearly salary	$94,921	$80,298
Hourly rate	$45.64	$38.60
Growth rate	28%	28%
Number of jobs	91,308	137,115
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 45%
Average age	47	47
Years of experience	6	6

What does a patient relations director do?

A patient relations director is primarily in charge of spearheading and overseeing the efforts in maintaining an active communication line between patients and health care providers. Their responsibilities revolve around devising strategies to improve client interactions, liaising with patients and their families, answering inquiries, and providing information assistance as needed. They must also address the concerns and issues raised by patients or families, resolving them promptly and efficiently. Furthermore, as a patient relations director, it is essential to lead and encourage staff to reach goals, all while implementing the hospital's policies and regulations.

What does a director of health services do?

A Director Of Health Services is responsible for evaluating and supervising the overall activities for health maintenance and promotion of a health department. They are also responsible for budgeting, procurement, and requisition of biological supplies and equipment.

Patient relations director vs director of health services salary

Patient relations directors and directors of health services have different pay scales, as shown below.

	Patient Relations Director	Director Of Health Services
Average salary	$94,921	$80,298
Salary range	Between $61,000 And $145,000	Between $53,000 And $119,000
Highest paying City	North Las Vegas, NV	Santa Rosa, CA
Highest paying state	Nevada	New Jersey
Best paying company	AstraZeneca	Fairview Health Services
Best paying industry	Health Care	Non Profits

Differences between patient relations director and director of health services education

There are a few differences between a patient relations director and a director of health services in terms of educational background:

	Patient Relations Director	Director Of Health Services
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 45%
Most common major	Nursing	Nursing
Most common college	University of Pennsylvania	University of Pennsylvania

Patient relations director vs director of health services demographics

Here are the differences between patient relations directors' and directors of health services' demographics:

	Patient Relations Director	Director Of Health Services
Average age	47	47
Gender ratio	Male, 25.0% Female, 75.0%	Male, 27.9% Female, 72.1%
Race ratio	Black or African American, 11.5% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 7.1% White, 61.2% American Indian and Alaska Native, 0.7%	Black or African American, 11.0% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 7.3% White, 61.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	12%	12%

Differences between patient relations director and director of health services duties and responsibilities

Patient relations director example responsibilities.

Manage oversight to joint commission and other regulatory requirements.
Lead interdisciplinary teams working on quality improvement initiatives and prepare for a JCAHO survey.
Coach staff on hospital systems such as CMS, IEX, CTI and TCS.
Maintain monthly reports, payroll, and budget.
Create bi-weekly schedule for staff, approve PTO's & vacation requests.
Cover shifts for outlying facilities when either PTO is taken or employees call out.

Director of health services example responsibilities.

Complete comprehensive assessments for all LTC residents which include managing falls, pain, skin integrity, and medications.
Assist residents with ADL's as needed.
Develop, expand and implement medical programs and health services that promote rehabilitation and health.
Direct management of the rehabilitation, employee health and occupational medicine departments.
Develop education programs for physicians on computer upgrades so they can locate patients and on-line documentation.
Generate electronic newsletters and distribute educational information to patients, patient families and sponsors regarding upcoming events.

Patient relations director vs director of health services skills

Common patient relations director skills

Patients, 21%
Patient Care, 9%
Patient Safety, 7%
Revenue Cycle, 5%
Customer Service, 5%
Acute Care, 4%

Common director of health services skills

Patients, 9%
Patient Care, 7%
Home Health, 7%
Oversight, 6%
Social Work, 4%
Quality Care, 4%

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Patient Relations Director
Patient Relations Director vs Director Of Health Services

Updated January 8, 2025

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