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Patient relations director vs laboratory director

The differences between patient relations directors and laboratory directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a patient relations director and a laboratory director. Additionally, a patient relations director has an average salary of $94,921, which is higher than the $92,971 average annual salary of a laboratory director.

The top three skills for a patient relations director include patients, patient care and patient safety. The most important skills for a laboratory director are clinical laboratory, patients, and patient care.

Patient relations director vs laboratory director overview

Patient Relations DirectorLaboratory Director
Yearly salary$94,921$92,971
Hourly rate$45.64$44.70
Growth rate28%28%
Number of jobs91,30859,500
Job satisfaction-5
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 60%
Average age4747
Years of experience66

What does a patient relations director do?

A patient relations director is primarily in charge of spearheading and overseeing the efforts in maintaining an active communication line between patients and health care providers. Their responsibilities revolve around devising strategies to improve client interactions, liaising with patients and their families, answering inquiries, and providing information assistance as needed. They must also address the concerns and issues raised by patients or families, resolving them promptly and efficiently. Furthermore, as a patient relations director, it is essential to lead and encourage staff to reach goals, all while implementing the hospital's policies and regulations.

What does a laboratory director do?

A Laboratory Director is responsible for the overall operation and administration of the laboratory. They examine data, create reports, manage the staff, and ensure that the lab facility operates in accordance with the regulatory provisions of the government and the organization.

Patient relations director vs laboratory director salary

Patient relations directors and laboratory directors have different pay scales, as shown below.

Patient Relations DirectorLaboratory Director
Average salary$94,921$92,971
Salary rangeBetween $61,000 And $145,000Between $55,000 And $156,000
Highest paying CityNorth Las Vegas, NVSan Francisco, CA
Highest paying stateNevadaDelaware
Best paying companyAstraZenecaReed Smith
Best paying industryHealth CareMedia

Differences between patient relations director and laboratory director education

There are a few differences between a patient relations director and a laboratory director in terms of educational background:

Patient Relations DirectorLaboratory Director
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 60%
Most common majorNursingBiology
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Patient relations director vs laboratory director demographics

Here are the differences between patient relations directors' and laboratory directors' demographics:

Patient Relations DirectorLaboratory Director
Average age4747
Gender ratioMale, 25.0% Female, 75.0%Male, 55.9% Female, 44.1%
Race ratioBlack or African American, 11.5% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 7.1% White, 61.2% American Indian and Alaska Native, 0.7%Black or African American, 10.5% Unknown, 4.3% Hispanic or Latino, 14.7% Asian, 8.1% White, 61.8% American Indian and Alaska Native, 0.7%
LGBT Percentage12%12%

Differences between patient relations director and laboratory director duties and responsibilities

Patient relations director example responsibilities.

  • Manage oversight to joint commission and other regulatory requirements.
  • Lead interdisciplinary teams working on quality improvement initiatives and prepare for a JCAHO survey.
  • Coach staff on hospital systems such as CMS, IEX, CTI and TCS.
  • Maintain monthly reports, payroll, and budget.
  • Create bi-weekly schedule for staff, approve PTO's & vacation requests.
  • Cover shifts for outlying facilities when either PTO is taken or employees call out.
    • Show more

Laboratory director example responsibilities.

  • Perform and manage quality control, maintenance and calibration of all equipment in hematology, coagulation and urinalysis.
  • Set up forensic DNA laboratory, train laboratory technicians in advance molecular techniques, and manage day-to-day activities of forensic DNA laboratory
  • Consult patients on various laboratory procedures involve in IVF.
  • Supervise 8 managers and 130 full-time employees (FTEs).
  • Focus on sterility, endotoxin, water and bioburden testing.
  • Restore compliance integrity of lab back to full capacity in time for JCAHO inspection.
    • Show more

Patient relations director vs laboratory director skills

Common patient relations director skills
  • Patients, 21%
  • Patient Care, 9%
  • Patient Safety, 7%
  • Revenue Cycle, 5%
  • Customer Service, 5%
  • Acute Care, 4%
Common laboratory director skills
  • Clinical Laboratory, 11%
  • Patients, 10%
  • Patient Care, 9%
  • CLIA, 6%
  • Test Results, 6%
  • Laboratory Services, 4%

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Updated January 8, 2025

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