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Patient relations director vs managed care director

The differences between patient relations directors and managed care directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a patient relations director and a managed care director. Additionally, a patient relations director has an average salary of $94,921, which is higher than the $84,817 average annual salary of a managed care director.

The top three skills for a patient relations director include patients, patient care and patient safety. The most important skills for a managed care director are patients, patient care, and social work.

Patient relations director vs managed care director overview

Patient Relations DirectorManaged Care Director
Yearly salary$94,921$84,817
Hourly rate$45.64$40.78
Growth rate28%28%
Number of jobs91,30893,987
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 50%
Average age4747
Years of experience66

What does a patient relations director do?

A patient relations director is primarily in charge of spearheading and overseeing the efforts in maintaining an active communication line between patients and health care providers. Their responsibilities revolve around devising strategies to improve client interactions, liaising with patients and their families, answering inquiries, and providing information assistance as needed. They must also address the concerns and issues raised by patients or families, resolving them promptly and efficiently. Furthermore, as a patient relations director, it is essential to lead and encourage staff to reach goals, all while implementing the hospital's policies and regulations.

What does a managed care director do?

A managed care director is responsible for providing quality care services for the patients by supervising clinical operations and managing medical staff. Managed care directors review all the medical activities in the institution and disseminate communications across the organization. They coordinate with health care providers, negotiate contracts with suppliers and medical organizations, verify insurance details, analyze financial transactions, and implement policies for strict compliance. A managed care director must have excellent communication and organizational skills, especially in handling the department's performance and strategizing to improve services.

Patient relations director vs managed care director salary

Patient relations directors and managed care directors have different pay scales, as shown below.

Patient Relations DirectorManaged Care Director
Average salary$94,921$84,817
Salary rangeBetween $61,000 And $145,000Between $53,000 And $134,000
Highest paying CityNorth Las Vegas, NVEdison, NJ
Highest paying stateNevadaConnecticut
Best paying companyAstraZenecaSanofi Genzyme
Best paying industryHealth CareHealth Care

Differences between patient relations director and managed care director education

There are a few differences between a patient relations director and a managed care director in terms of educational background:

Patient Relations DirectorManaged Care Director
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 50%
Most common majorNursingNursing
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Patient relations director vs managed care director demographics

Here are the differences between patient relations directors' and managed care directors' demographics:

Patient Relations DirectorManaged Care Director
Average age4747
Gender ratioMale, 25.0% Female, 75.0%Male, 28.5% Female, 71.5%
Race ratioBlack or African American, 11.5% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 7.1% White, 61.2% American Indian and Alaska Native, 0.7%Black or African American, 11.0% Unknown, 4.3% Hispanic or Latino, 14.8% Asian, 7.9% White, 61.3% American Indian and Alaska Native, 0.7%
LGBT Percentage12%12%

Differences between patient relations director and managed care director duties and responsibilities

Patient relations director example responsibilities.

  • Manage oversight to joint commission and other regulatory requirements.
  • Lead interdisciplinary teams working on quality improvement initiatives and prepare for a JCAHO survey.
  • Coach staff on hospital systems such as CMS, IEX, CTI and TCS.
  • Maintain monthly reports, payroll, and budget.
  • Create bi-weekly schedule for staff, approve PTO's & vacation requests.
  • Cover shifts for outlying facilities when either PTO is taken or employees call out.
  • Show more

Managed care director example responsibilities.

  • Manage FTE and MH per stat numbers compare to budget.
  • Manage dialysis, rehabilitation contact, nursing agency contracts and staff competencies.
  • Lead business unit through successful JCAHO accreditation survey process with unprecedent results.
  • Provide technical assistance and testimony for development and passage of legislation enabling implementation of Medicaid manage care.
  • Provide patients with Thai yoga massage and energetic healing.
  • Show compassion and empathy for families, residents and staff.
  • Show more

Patient relations director vs managed care director skills

Common patient relations director skills
  • Patients, 21%
  • Patient Care, 9%
  • Patient Safety, 7%
  • Revenue Cycle, 5%
  • Customer Service, 5%
  • Acute Care, 4%
Common managed care director skills
  • Patients, 12%
  • Patient Care, 8%
  • Social Work, 7%
  • Quality Care, 6%
  • Oversight, 5%
  • Care Management, 4%

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