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The differences between patient relations directors and managed care directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a patient relations director and a managed care director. Additionally, a patient relations director has an average salary of $94,921, which is higher than the $84,817 average annual salary of a managed care director.
The top three skills for a patient relations director include patients, patient care and patient safety. The most important skills for a managed care director are patients, patient care, and social work.
| Patient Relations Director | Managed Care Director | |
| Yearly salary | $94,921 | $84,817 |
| Hourly rate | $45.64 | $40.78 |
| Growth rate | 28% | 28% |
| Number of jobs | 91,308 | 93,987 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 50% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A patient relations director is primarily in charge of spearheading and overseeing the efforts in maintaining an active communication line between patients and health care providers. Their responsibilities revolve around devising strategies to improve client interactions, liaising with patients and their families, answering inquiries, and providing information assistance as needed. They must also address the concerns and issues raised by patients or families, resolving them promptly and efficiently. Furthermore, as a patient relations director, it is essential to lead and encourage staff to reach goals, all while implementing the hospital's policies and regulations.
A managed care director is responsible for providing quality care services for the patients by supervising clinical operations and managing medical staff. Managed care directors review all the medical activities in the institution and disseminate communications across the organization. They coordinate with health care providers, negotiate contracts with suppliers and medical organizations, verify insurance details, analyze financial transactions, and implement policies for strict compliance. A managed care director must have excellent communication and organizational skills, especially in handling the department's performance and strategizing to improve services.
Patient relations directors and managed care directors have different pay scales, as shown below.
| Patient Relations Director | Managed Care Director | |
| Average salary | $94,921 | $84,817 |
| Salary range | Between $61,000 And $145,000 | Between $53,000 And $134,000 |
| Highest paying City | North Las Vegas, NV | Edison, NJ |
| Highest paying state | Nevada | Connecticut |
| Best paying company | AstraZeneca | Sanofi Genzyme |
| Best paying industry | Health Care | Health Care |
There are a few differences between a patient relations director and a managed care director in terms of educational background:
| Patient Relations Director | Managed Care Director | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 50% |
| Most common major | Nursing | Nursing |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between patient relations directors' and managed care directors' demographics:
| Patient Relations Director | Managed Care Director | |
| Average age | 47 | 47 |
| Gender ratio | Male, 25.0% Female, 75.0% | Male, 28.5% Female, 71.5% |
| Race ratio | Black or African American, 11.5% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 7.1% White, 61.2% American Indian and Alaska Native, 0.7% | Black or African American, 11.0% Unknown, 4.3% Hispanic or Latino, 14.8% Asian, 7.9% White, 61.3% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 12% | 12% |