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Patient service representative jobs in Catskill, NY - 682 jobs

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  • Medical Staff Coordinator

    Pacer Group 4.5company rating

    Patient service representative job in Great Barrington, MA

    Job Title : Medical Staff Coordinator (Program Manager) Duration: 13 weeks Schedule Shift: Days | 8:00 AM - 4:30 PM | 8-hour days | 40-hour guarantee Pay Rate: $50/hour Description: TITLE: Medical Staff Coordinator (Program Manager) EDUCATION/EXPERIENCE/TRAINING Required: Minimum 3 years of Medical Staff Coordinator experience in a hospital setting Strong office management skills in a fast-paced, high-pressure healthcare environment Associate's Degree in Business or Executive Secretarial Program Excellent organizational, verbal, and written communication skills Strong attention to detail and ability to work independently Proficiency in typing, word processing, and administrative tools Ability to maintain strict confidentiality Must have own vehicle for assignment DUTIES AND RESPONSIBILITIES Coordinate and manage medical staff credentialing and privileging processes Ensure compliance with Joint Commission (JCAHO) standards and hospital policies Maintain medical staff bylaws, rules, and regulations Oversee NPDB queries and reporting procedures Prepare and manage documentation for medical staff meetings Provide administrative and office management support to the Medical Staff Office Handle sensitive and confidential information with discretion Attend early morning or evening meetings as required
    $50 hourly 4d ago
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  • Scheduler

    New York State Senate 4.1company rating

    Patient service representative job in Albany, NY

    New York State Senate | District 6 Entry-Level | Full-Time | Nassau County New York State Senate District 6 is seeking an experienced scheduler who can expertly manage high volumes of meeting requests. Candidates should be self-starters who are able to work independently, manage multiple priorities, and escalate issues as needed. Candidates should possess the following skills: Excellent organizational abilities. Experience at managing high volumes of meeting requests over email and phone. Proficient at using Microsoft Office Suite, including Outlook, Word, and Excel. Experience with scheduling meetings, resolving scheduling conflicts, and providing principals with materials needed for meetings (e.g., literature, travel directions, contact information). Comfortable with working in a fast-paced environment. Willing and able to work non-traditional hours, as needed (e.g., early mornings and evenings). Willing to assist with office management and constituent tasks, as needed. (E.g., staffing the Senator during events, creating certificates, planning events). *This is a full time role offering a salary in the range of $50,000-$55,000.
    $50k-55k yearly 2d ago
  • Medical Staff Coordinator (Program Manager)

    Pride Health 4.3company rating

    Patient service representative job in Great Barrington, MA

    Assignment Type: Travel Contract Contract Length: 13 Weeks Shift: Days (8:00 AM - 4:30 PM), 40 hours/week Seeking an experienced Medical Staff Coordinator to support medical staff operations, credentialing, privileging, and administrative functions. This role ensures compliance with JCAHO standards, medical staff bylaws, and hospital policies. The ideal candidate will excel in a high-pressure environment, demonstrate strong critical thinking, and maintain strict confidentiality. Requirements Minimum 3 years of medical staff coordinator experience in a hospital setting (required). Associate Degree in Business or Executive Secretarial Program (required). NAMSS Certification (strongly preferred). Must be able to perform under pressure with strong office management and administrative skills. Excellent written and verbal communication skills. Strong attention to detail and ability to work independently. Knowledge of medical terminology (preferred, not required). Must have a personal vehicle for the assignment. Permanent home address must be included in submission (required). Must reside 50+ miles away from the facility (no locals). Schedule & Additional Details 40-hour guarantee (8-hour day shifts). *Offered pay rate will be based on education, experience, and healthcare credentials. Pride Health provides a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending accounts, company-paid life and long-term disability insurance, and optional supplemental life insurance for employees, spouses, and children. Additional perks include short-term disability, accident and critical illness coverage, identity theft protection, a 403b retirement plan, and tuition reimbursement of up to $4,000 annually for full-time employees. Interested? Apply now! About Pride Health Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010. As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty. Equal Employment Opportunity Statement As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
    $54k-68k yearly est. 3d ago
  • Medical Staff Coordinator

    NLB Services 4.3company rating

    Patient service representative job in Sheffield, MA

    The Medical Staff Coordinator is responsible for overseeing and supporting all aspects of medical staff operations, including administrative functions, credentialing, and privileging activities for providers. This position ensures that all processes align with Joint Commission standards, hospital policies, medical staff bylaws, and applicable regulations such as those related to the National Practitioner Data Bank and credentialing procedures, while maintaining awareness of relevant legal considerations. Additional qualifications include: Strong critical thinking, interpersonal, verbal, and written communication skills, with a high level of professionalism, discretion, and sound judgment. Detail-oriented, self-directed work style with the ability to work independently within established guidelines as well as collaboratively as part of a team. Advanced administrative/secretarial capabilities, including proficiency with typing, word processing, and related office tools or transcription methods. Familiarity with medical terminology is beneficial, though not strictly required. Flexibility to participate in early morning or evening meetings as needed to support medical staff leadership and committees. Proven ability to handle all information managed within the Medical Staff Office with strict confidentiality. Submission requirements: At least 3 years of recent experience as a Medical Staff or Credentialing Coordinator in a hospital or similar healthcare environment. Demonstrated success working in a fast-paced, high-pressure setting that requires strong office management and multitasking skills. An Associate's degree in Business, Office Administration, Executive Secretarial Studies, or a closely related field. Current certification through NAMSS (such as CPCS or CPMSM) is strongly preferred and reflects advanced knowledge in medical staff services and credentialing.
    $51k-76k yearly est. 3d ago
  • Customer Service Representative (Bilingual)

    Enlightened, Inc. 4.1company rating

    Patient service representative job in Albany, NY

    Bilingual Call Center Customer Service Representative Company Description: Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology. Committed to industry leadership, we prioritize professionalism and always put our clients' interests first. Our goal is to ensure that our solutions and services have a measurable impact on our clients' investments. Job Summary: As a Call Center Representative at Enlightened, Inc., you will be the first point of contact for customers seeking assistance over the phone. You will handle inbound promptly and professionally, addressing customer inquiries, resolving issues, and providing exceptional service to enhance customer satisfaction. This role requires excellent communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment. Monday - Friday 8:30am - 4:30pm (during 3-week training program) Monday - Friday 8:00am - 7:00pm (8 hours shift -full-time work schedule) Occasional over time may be required, including working the Saturday before any Monday that is observed as a holiday (e.g., Memorial Day and Labor Day). Bilingual candidates and recent college grads are strongly encouraged to apply... This is a great opportunity for individuals who thrive in a fast-paced environment and enjoy helping others. If you are enthusiastic about providing exceptional customer service and have the skills required for this position, you are ready to become Enlightened! Duties: Follow call center scripts and guidelines to ensure consistent service delivery Meet or exceed individual performance goals and targets Resolve customer complaints or concerns with patience and empathy Utilize phone etiquette to ensure positive customer interactions Analyze customer needs and recommend appropriate solutions Perform data entry tasks accurately and efficiently Communicate effectively with customers to ensure clarity and understanding Skills: Excellent customer service skills Proficiency in English; fluency in Spanish is a must Strong phone etiquette and communication abilities Experience with outbound calling and upselling techniques Ability to analyze customer requirements and provide suitable solutions Service-oriented mindset with a focus on achieving targets Proficient in data entry with high accuracy Why Enlightened? Join our team at Enlightened, Inc. as a Call Center Representative and play a crucial role in delivering exceptional service to our valued customers. If you are passionate about customer satisfaction and possess the required skills, we welcome you to apply for this exciting opportunity. Equal Opportunity Employer: As an equal opportunity employer, we value diversity and inclusion in the workplace. Join us at Enlightened where your skills and passion for recruitment can make a real difference.
    $30k-37k yearly est. Auto-Apply 11d ago
  • Patient Service Representative

    Hudson Dental Arts

    Patient service representative job in Hudson, NY

    Now Hiring: Patient Service Representative Schedule: Monday-Friday 8:00 am-5:00pm What is in it for you: Benefits: Medical, Vision & Dental Insurance 401K with Employer match Paid Time Off Paid Holidays Employee Discount Continuous Education Compensation: $19.00 to $25.00 Based on experience About US: Hudson Dental Arts, in Hudson, New York, is a state-of-the-art dental facility serving the oral health needs of patients from all over upstate New York. Led by Kurt Froelich, DDS, the practice's warm, friendly staff treats patients like family. With a wide variety of general and cosmetic services, including orthodontics, implants, crowns, and veneers, patients of all ages have a plethora of options when it comes to improving their smiles. The practice offers high-quality care at affordable prices, so individuals and families can get the care they need. Patient education is a key part of the Hudson Dental Arts philosophy Summary: Hudson Dental Arts is currently looking for a Patient Service Representative to work in the Hudson, NY office. If you are looking to join a great team, have a background in the dental industry, are an outgoing and upbeat individual, who is extremely organized, able to work independently, and a go getter who enjoys working in a fast-paced high-volume environment - Apply Today! What you will be doing: Welcome and check-in patients according to office protocol, verifying and updating patient information. Maintain a professional welcome area; keep area clear by ensuring trash is taken out, areas are clean, floors are free of debris and supplies are stocked. Maintains front office supplies inventory and supply ordering via KanBan system. Assist patients in filling out required forms. Schedule, cancel, reschedule and confirm patient appointments as needed. Maintains (EDR) electronic dental records, documentation, and files. Endeavors to keep patients on schedule and communicates with provider(s) accordingly to make the most of provider and staff time. Manage patient relations and resolve patient problems; escalate to Office Manager as needed. Charge patients at time of treatment and present financial options. Answer any documentation or billing questions. Discuss with patients the required insurance deductibles & co-pays, balances due, purchase of dental products. Enter payment details in the patient's ledger. Make any necessary follow-up appointments or reminders to follow-up. File insurance claims and track their progress. Checks faxes and files reports and documents electronically. Participates in the medical office emergency routine when required. Maintain petty cash. Perform office duties such as document filing, scanning, and copying. Support Marketing efforts including requesting patient referrals. Maintain facility and records in accordance with HIPAA regulations. What you will need: Dental Experience preferred. Implant Experience preferred. Outstanding customer service and interpersonal skills. Excellent organization, time management, and multitasking abilities. Excellent phone, written and in-person communication skills. Knowledge of dental office front desk daily tasks and routine. Knowledge of basic dental terminology and CDT codes. Knowledge of dental insurance and billing. Professional manner and appearance. Computer literacy in basic applications like email and Microsoft Office. To Learn More About Us: Hudson Dental Arts Pay Range USD $19.00 - USD $25.00 /Hr.
    $19-25 hourly Auto-Apply 20d ago
  • Patient Service Coordinator- Urology

    Premier Medical Group of The Hudson Valley 4.4company rating

    Patient service representative job in Poughkeepsie, NY

    JOB TITLE: Patient Service Coordinator DEPARTMENT: Urology STATUS: Full-Time Non-Exempt (Hourly) LOCATION: 50 Eastdale Ave Poughkeepsie, NY 12603 REPORTS TO: Practice Manager SHIFT/CORE HOURS: Monday- Friday 8:00-4:30PM or 8:30AM-5:00PM Exciting Careers Await at Premier Medical Group! Who We Are We are a physician-owned, multi-specialty medical practice with strong roots in the Hudson Valley. At Premier Medical Group, we are dedicated to delivering outstanding, quality healthcare across our community and beyond. Our large and diverse network is comprised of over 500 dedicated team members working across 16 locations, including a robust team of 100 providers offering care in 14 distinct specialties. We pride ourselves on delivering the latest in advanced diagnostic and therapeutic services, compassionate care, and a team-oriented approach. If you're passionate about making a difference and being part of a team committed to improving community health, we want YOU to join us! Who You Are You're a compassionate and results-oriented individual who thrives in a patient-centered healthcare environment! You're a skilled communicator, effortlessly connecting with patients, colleagues, physicians, and the public. You possess strong critical thinking abilities and a positive outlook, tackling challenges with creativity and flexibility. You're eager to contribute to the success of Premier Medical Group, embracing the opportunity to travel to different locations within our network as needed. What we offer • Comprehensive Medical, Dental, and Vision Coverage • Voluntary Benefits (e.g., life insurance, disability) • 22 paid time off days (including holidays) at start, with growth over time • 401(k) with up to 5% Employer Contribution/Profit Sharing • Education Assistance • Employee Assistance Program (EAP) for mental health and wellness support • ...And Much More! The Patient Service Coordinator will support the Providers while monitoring patient flow, scheduling patient appointments, attaining prior authorizations and processing necessary insurance information. The Patient Service Coordinator uses his/her working knowledge of urology and the health care industry to address patient inquiries, solve problems and ensure a positive patient experience ESSENTIAL DUTIES AND RESPONSIBILITIES: Schedules office and hospital based medical and surgical procedures, as well as in-office diagnostic and imaging tests. Completes pre-procedural phone calls three days prior to confirm appointment times with patients. Provides accurate, detailed information to patients regarding test preparations, and confirms patients' scheduled time of arrival for test or procedure. Takes appropriate action in responding to questions from patients. Checks insurance eligibility Contacts insurance companies to obtain benefits and prior authorizations, if needed, as required by patients' insurance plan, within 72 hours of scheduled procedure. Scans surgical packets and all other relevant documents (medical/cardiac clearances, bloodwork, EKG, etc.) into the patient's EMR. Contacts appropriate vendors to ensure all equipment will be on site for office and hospital based procedures, including confirmation of attendance by contracted anesthesia groups if required for procedure or test. Collaborates with appropriate hospital/ASC staff to ensure a cohesive working relationship for continuity in providing patient care services. Schedules post-op follow-up as needed and provides any other directional information. Reviews provider's schedule for accuracy, and reschedules appointments as needed. Completes requests for medical records or information following HIPAA guidelines. Other job duties as assigned. EDUCATION AND EXPERIENCE: Minimum of a High School diploma; Associates Degree preferred. 1 - 2 years' related experience in a medical practice; or equivalent combination of education and experience. Must possess strong interpersonal skills to communicate effectively with patients, co-workers, management, and providers. Proven history of providing exceptional patient service Demonstrated experience responding to questions and addressing concerns in a tactful & professional manner Ability to multi-task in a busy medical practice. Able to work both independently and collaboratively in a team environment. Able to manage demanding workload with accuracy. Working knowledge of EMR and Microsoft Office products preferred Willingness to travel to designated Premier Medical Group locations. Premier Medical Group is an Equal Opportunity Employer
    $40k-49k yearly est. 60d+ ago
  • Patient Service Representative

    Radnet 4.6company rating

    Patient service representative job in Hillsdale, NY

    Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.
    $33k-37k yearly est. 29d ago
  • Utilization Management Representative

    Partnered Staffing

    Patient service representative job in Albany, NY

    MAJOR DUTIES AND RESPONSIBILITIES • Responsible for coordinating cases for precertification and prior authorization review. • Manages incoming calls, including triage, opening of cases and authorizing sessions. • Responsible for the identification and data entry of referral requests into the UM system in accordance with the plan certificate. • Responds to telephone and written inquiries from clients, providers and in-house departments. • Conducts clinical screening process. Authorizes initial set of sessions to provider. • Checks benefits for facility based treatment. • Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Qualifications EDUCATION/EXPERIENCE • High school diploma or equivalent. • Minimum of 2 years of customer service call-center experience is required. • Experience in medical or insurance field strongly preferred. • PC proficiency. Additional Information Pay Rate 16.75 per Hour
    $55k-100k yearly est. 1h ago
  • Representative II, Customer Service - New Patient Care

    Cardinal Health 4.4company rating

    Patient service representative job in Albany, NY

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.8-18.5 hourly 26d ago
  • Coordinator CCBHC Enhanced Care

    Metrocare Services 4.2company rating

    Patient service representative job in Hillside, NY

    Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : JOB DESCRIPTION GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Our vision is that regardless of challenges faced, the people we serve maximize the ability to find the meaning and satisfaction they choose for their lives. Our Center values Integrity, Quality, Diversity, and Perseverance. We are an agency committed to quality, accountability and culturally/gender-responsive, and trauma-informed care to individuals experiencing serious mental illness, development disabilities, and/or co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The CCBHC Enhanced Care Coordinator will organize access to necessary services and build a therapeutic team to include natural supports and providers for those who are participating in mental health and substance use treatment. The CCBHC Enhanced Care Coordinator uses knowledge of social drivers of health, diagnostic characteristics, symptomology of primary mental illness and knowledge of medications, side effects and benefits to provide services in a person-centered, supportive, community-based environment. The CCBHC Enhanced Care Coordinator is primarily responsible for organizing patient care activities and sharing information among all of the participants concerned with an individual in services care to achieve safer and more effective care. This position depends upon successful relationship building with community partners and referral sources to ensure individual in service access to the right care at the right time. The CCBHC Enhanced Care Coordinator is monitored by periodic supervision. ESSENTIAL DUTIES AND RESPONSIBILITIES: Create and/or enhance an existing person/family-centered recovery plan that identifies an individuals goals, objectives, strengths and preferred involvement of natural supports as well as coordination with internal and external providers. Assessing consumer needs on a continual basis throughout the course of treatment Assistance with scheduling and completing all internal and external provider appointments Assistance to meet needs impacting social drivers of health including housing, food, clothing, transportation, employment and academic needs Interacting with other team members to provide comprehensive and timely assistance in resolving issues that are barriers to the consumer receiving services Coordination with internal and external providers to ensure a holistic approach to care that considers all areas of an individuals life, the individuals wants and goals and all treatment interventions Documenting services in the electronic health record within 24 hours after services have occurred Contact with individual in service at least two times per month; maintaining a caseload of 50 individuals in service Develop/maintain collaborative working relationships with internal and external referral resources; allowing creation/renewal of informal and formal agreements between Metrocare and those external agencies. Relationships with external agencies will include but are not limited to: FQHCs, inpatient psychiatric and substance use facilities, the Department of Veteran Affairs, inpatient acute care hospitals and hospital outpatient clinics and community/regional supports and providers such as schools, child welfare agencies, criminal justice and Indian Health Services. Assists the individual in service in developing and/or strengthening natural supports who will participate in care coordination activities Helping to maintain a list of community resources for successful external referrals Maintains confidentiality of information concerning consumers and family members Perform other duesties as assigned COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication and presentation skills Ability to assess and organize complex information regarding an individuals goals in useable format that is clear to the individual and participating members of the therapeutic team (natural supports, internal and external providers) Knowledge of Social Drivers of Health and how to assist an individual in service in accessing necessary services Clinical skill for evaluating accuracy of clinical screening and providing appropriate clinical intervention Knowledge of Trauma Informed Recovery Planning, Harm Reduction, Motivational Interviewing and Person Centered Approaches to Care Interpersonal skills to communicate and encourage collaboration among therapeutic team members QUALIFICATIONS EDUCATION AND EXPERIENCE: Bachelors Degree in social work, psychology, criminal justice or related human services field Minimum of 2 years experience in behavioral health care, working with individuals with severe persistent mental illness and/or substance use disorders Strong knowledge base of Dallas County community providers and resources to include behavioral and physical health care, housing, transportation, employment/academic supports and other social service agencies OR Masters degree in Psychology, Social Work, or related field. REASONING ABILITY: Ability to carry out oral and/or written instructions Ability to operate as a team member, yet able to make positive, individual judgments Ability to assess needs of consumers Ability to recognize and report side effects of psychoactive medications Ability to assess a potential crisis situation and ensure the delivery of services at the proper level of care Ability to work collaboratively with co -workers Ability to work in a high stress environment, take initiative and be creative Ability to drive a multi-passenger vehicle Ability to successfully use an automated clinical record keeping system COMPUTER SKILLS: Intermediate level on MS Excel, Email and word processing programs Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, TRAINING, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. TB Test, CPR, First Aid and SAMA to be provided within 30 days for hire TAC web-based training Certified Community Behavioral health Clinic Trainings completed within the first year of hire While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies (up to 15 pounds). The position requires standing and/or walking in excess of 7 hours a day. TRAVEL: In-county travel is required. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please
    $28k-38k yearly est. Auto-Apply 13d ago
  • Patient Representative - Full Time

    Ellenville Regional Hospital 4.1company rating

    Patient service representative job in Ellenville, NY

    Performs patient registration and customer service functions by collecting patient information and entering the patient information into the computer for patients seeking service from the majority of the Hospital Departments. Also functions as hospital's switchboard operator. SPECIFIC ELEMENTS AND ESSENTIAL FUNCTIONS Gathers and records complete and accurate information to register patients into hospital electronic health records. Recognizes and responds to customer needs. Assists with all inquiries and works to resolve patient issues brought forth.as appropriate. Functions as Hospital switchboard operator. Obtains necessary signatures on consent forms for treatment and payment, in compliance with state, federal, hospital and insurance regulations. Identifies patient co-pay/deductible information Communicates co-pay or deductible information to respective patients. Collects patient co-pays and deductibles. Obtains insurance authorizations for inpatient/observation services. Promotes cooperative relationships with other departments to enhance services to all customers. Is especially supportive of collaborative efforts within patient accounting. Demonstrates excellent organizational skills, ability to manage time and make decisions promptly. Adjusts rapidly to changing situations and demands. Assist in locating correct patient addresses for returned mail generated by the Patient Finance Department. All job requirements listed indicate the minimum level of knowledge, skills and ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Employees will be required to perform other job-related instructions given by their supervisor, subject to reasonable accommodation. Hours: Full Time, Various shifts. Flexibility and weekend shifts required. Salary: $18.74 - $21.38 per hour based on experience. Company Overview: Ellenville Regional Hospital is a non-profit, community focused hospital based in New York's Hudson Valley. We support our local community with health, wellness, specialty services and readily available diagnostic testing. We are centrally located for residents in surrounding areas to access our subacute rehabilitation programs, specialists and ambulatory services. Our healthcare is delivered with compassion and respect based on our commitment to improving our community health through excellence, innovation and state-of-the-art technologies. Benefits: Medical Benefits Health Insurance Dental Vision Life Insurance - Employer Sponsored, Supplemental Life Insurance PTO Vacation Time Sick Time Paid Holidays Personal Time Bereavement 403(b) Employee Assistance Program Tuition Assistance Discount Program Virtual fitness, mindfulness and nutrition app Healthcare Concierge Service MetLife Legal Plan LifeLock Identity Protection Nationwide Pet Insurance Requirements Experience: Required - 1 year of customer service experience. Preferred - 2 years of customer service experience in a healthcare specific setting Education: High School Diploma or equivalent required Skills: Multitasking abilities required Proficient in Microsoft Office including Word and Excel Proficiency in medical terminology preferred Strong organizational, interpersonal relationship and communication skills Salary Description $18.74 - $21.38
    $18.7-21.4 hourly 16d ago
  • Part-Time Billing Assistant

    T&J Companies 3.4company rating

    Patient service representative job in Halfmoon, NY

    T&J Companies is a family-owned and operated commercial facilities services contractor serving customers across the Northeast. We are a self-performing organization known for reliability, accuracy, and strong internal collaboration. Our office team plays a critical role in supporting field operations and ensuring our clients receive accurate, timely billing and clear communication. We value accountability, clear communication, and attention to detail. Position Summary: The Part-Time Billing Assistant supports our Lead Billing Specialist with invoice preparation, documentation collection, and client communication. This role is ideal for someone who is detail-oriented, organized, and comfortable coordinating between office staff, field technicians, and client portals. This is a hands-on, execution-focused role that directly supports accurate billing and timely cash flow. Hours: 24 hours per week Preferred schedule: Monday, Wednesday, Friday | 8:00 AM - 4:30 PM Flexibility available for the right candidate Key Responsibilities: The Billing Assistant will assist with the daily billing workflow, including: Communicating with clients regarding open billing items requiring clarification or resolution Coordinating with field staff to gather documentation necessary for accurate invoicing Generating customer invoices based on completed work orders Performing daily exports of invoices to client portals and internal accounting systems Required Skills & Qualifications: Strong written and verbal communication skills High attention to detail and accuracy Organized, reliable, and able to follow established processes Proficiency with Microsoft Office (Outlook, Excel, Word) Ability to work independently while supporting a small team Experience Prior billing, invoicing, or administrative experience preferred Experience in electrical, construction, or facility services environments is a plus Education/Licensure/Certifications High School Diploma or equivalent is required Physical Requirements Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Other Requirements: Candidates must be authorized to work in the United States Candidates must have reliable transportation to work Candidates must pass a drug test and background check prior to starting work Compensation and Benefits: $23-$25 per hour Part-time, Hourly position Employee discount program
    $23-25 hourly 18d ago
  • Patient Service Representative

    Zoll Lifevest

    Patient service representative job in Albany, NY

    Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking Preferred The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
    $33k-39k yearly est. Auto-Apply 60d+ ago
  • Patient Services Representative (Urgent Care)

    Cornerstone Family Healthcare 4.1company rating

    Patient service representative job in Newburgh, NY

    Full-time Description Cornerstone Family Healthcare is actively recruiting for a Patient Services Representative to join our growing team in Newburgh. RATE OF PAY/SALARY: $19.80 per hour *** (Plus opportunity for quarterly incentive of up to $1,000 per quarter) WORK LOCATION(S): Newburgh, NY WORK SCHEDULE: 4 Day Work Week: Mon/Tues; 7:45 AM- 8:00 PM | Sat/Sun 8:45 AM - 5:00 PM | OFF on Wed, Thurs, Fri CORNERSTONE BENEFITS: Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays CORNERSTONE'S MISSION: Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation. General Purpose: The Patient Services Representative will perform general patient registration responsibilities and general office duties to support the operations of their respective department. Description of Duties: Demonstrates excellent customer service skills at all times by: Greets all patients promptly upon entering the patient waiting area, responds promptly and appropriately to their request. Uses appropriate phone etiquette, treating all callers with courtesy and respect. Is attentive to all callers placed on hold and diligently monitors time spent on hold. Monitors the patient waiting area and ensures that it is kept clean and orderly. Notifies the practice manager or Administrator on Duty of patients in the waiting room with an extended wait time. Schedules appointments, changes appointments and cancels appointments as needed. Verifies scheduled appointments when a patient presents as an appointment/walk in to ensure that they still want/need other scheduled appointments. 2. Participates in the departmental patient registration process following CORNERSTONE policies and procedures: Verifies patient information at each visit and makes necessary updates in the practice management system. Ensures that required documentation is collected for each patient; photo identification, insurance information, birth certificate (pediatrics), etc. Scans registration documents, patient identification, insurance card and other required documentation to the practice management system. Verifies insurance eligibility and PCP for each patient at every visit and accurately enters into the practice management system. Is knowledgeable about different types of insurance and their general rules (i.e. PPO/HMO and PCP/referral rules). Collects copayments and visit payments at the time of registration. Makes appropriate referrals to the Patient Billing Coordinator for patients who cannot pay their copayment. 3. Participates as part of a Care Team, including but not limited to: Alerting the Care Team of any potential barriers (anticipated insurance, financial issues, etc.) that may cause delays or difficulties during the day. Participates in Quality Improvement activities with the Care Team or department. Requirements High School Diploma or Equivalency At least one-year clerical experience Knowledge of data entry Pleasant telephone manner and ability to work under pressure Bilingual (English/Spanish) TYPICAL WORK SCHEDULE: 4 Day Work Week: Mon/Tues; 7:45 AM- 8:00 PM | Sat/Sun 8:45 AM - 5:00 PM | OFF on Wed, Thurs, Fri Salary Description $19.80 per hour
    $19.8 hourly 60d+ ago
  • Care Coordinator

    Alliance for Positive Health 3.7company rating

    Patient service representative job in Schenectady, NY

    Job Description About the Role: The Care Coordinator plays a crucial role in ensuring that patients receive comprehensive and coordinated care throughout their healthcare journey. This position involves collaborating with healthcare providers, patients, and their families to develop and implement individualized care plans that address medical, emotional, and social needs. The Care Coordinator will monitor patient progress, facilitate communication among all parties, and advocate for patients to ensure they receive the necessary resources and support. By effectively managing care transitions and follow-ups, the Care Coordinator aims to improve patient outcomes and enhance overall satisfaction with the healthcare experience. Ultimately, this role is vital in bridging gaps in care and promoting a holistic approach to health management. Minimum Qualifications: Bachelor's degree in human servies, social work, or a related field. Experience in a healthcare setting, preferably in care coordination or case management. Strong communication and interpersonal skills to effectively interact with patients and healthcare professionals. Preferred Qualifications: Experience with electronic health record (EHR) systems. Knowledge of community resources and support services available to patients. Responsibilities: Develop and maintain individualized care plans in collaboration with patients, families, and healthcare providers. Coordinate appointments, referrals, and follow-up care to ensure seamless transitions between different levels of care. Monitor patient progress and adjust care plans as necessary, providing ongoing support and education to patients and their families. Act as a liaison between patients and healthcare providers, facilitating communication and addressing any concerns or barriers to care. Document all interactions and updates in the patient management system to ensure accurate and timely information sharing. Skills: The required skills of communication and interpersonal relations are essential for building trust and rapport with patients and their families, ensuring they feel supported throughout their care journey. Organizational skills are utilized daily to manage multiple patient cases, appointments, and follow-ups efficiently. Problem-solving skills come into play when addressing barriers to care, allowing the Care Coordinator to find effective solutions tailored to each patient's unique situation. Familiarity with healthcare regulations and policies is crucial for navigating the complexities of patient care and ensuring compliance. Preferred skills, such as knowledge of community resources, enhance the Care Coordinator's ability to connect patients with additional support services, further improving their overall health outcomes. ***A $1,000 sign-on bonus is available for this position. $500 will be paid upon hire, and the remaining $500 will be paid following successful completion of the six-month introductory period***
    $33k-43k yearly est. 12d ago
  • Patient Access Specialist - Emergency Department

    Albany Med 4.4company rating

    Patient service representative job in New Scotland, NY

    Department/Unit: Admitting Operations Work Shift: Evening (United States of America) Salary Range: $40,495.10 - $52,643.64The Patient Access Specialist is responsible for the capture of demographic and insurance information either by telephone or patient facing. Position is required to use eligibility application to invoke request to verify insurance eligibility, interpret response and capture appropriate health insurance information as it pertains to the service being rendered. The position requires ability to understand and apply contractual benefits to the service being rendered, with ability to have a financial discussion with patient regarding payment responsibility. Must be comfortable in the collection of financial responsibility from the patient based on eligibility response or estimate for services.Minimum Qualifications • HS Diploma, Associates Preferred • CHAA (or acquired within 2 years of hire) • Strong computer skills • 3 - 5 years experience • Hospital or Physician office experience preferred • Strong insurance knowledge regarding payer contract interpretation including Authorization Requirements and Setting of Care • Proven customer service skill with ability to exceed expectations • Ability to multi-task in stressful and high patient volume unit; must be able to manage pressure of very tight timeframes to execute task • Ability to learn in classroom setting; utilizing resources • Ability to remain composed under pressure • Ability to review information and draw appropriate conclusion • Good judgement and ability to be resourceful to problem solve; escalate issues as needed • Team minded worth ethic • Demonstrated ability interpret patient's insurance benefits and apply the applicable contractual obligations • Critical thinking ability regarding issues with financially securing payment • Ability to discuss sensitive concepts with patients regarding financial obligations Excellent working knowledge of computer based applications with strong PC/keyboard skills. Demonstrated organizational skills with excellent interpersonal and communication ability. Must be able to push workstation on wheels (WOW) for extended period of time Preferred Qualifications 3 years front line registration and training experience. Demonstrated expert knowledge of internal/external registration and billing systems. Excellent decision making skills with analytical ability and strong attention to detail. Ability to build confidence, raise skill level and promote a productive work environment Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
    $40.5k-52.6k yearly Auto-Apply 60d+ ago
  • Patient Services Coordinator III

    New York Oncology Hematology

    Patient service representative job in Albany, NY

    Why Join Us? Be part of a practice at the forefront of cutting-edge cancer care and advanced treatments Access opportunities for professional growth and continuing education. Work alongside a collaborative and compassionate team of experts dedicated to making a difference. Enjoy the convenience of multiple locations throughout the Capital Region. Contribute to groundbreaking clinical trials that shape the future of oncology care. Discover your career potential with a practice dedicated to excellence and innovation. Job Description: Pay Range: $20 - $24 per hour SCOPE: Under direct supervision, responsible for scheduling patient appointments and tests in an efficient and timely manner. May include outside scheduling and/or surgical scheduling responsibilities. Greets patients and their guests into the clinic in a prompt, courteous, and professional manner. Serves as a liaison between patients and medical staff. Supports and adheres to the New York Oncology Hematology Compliance Program, including the Code of Ethics and Business Standards. Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation. Adheres to confidentiality, state, federal, and HIPAA laws and patient records guidelines. Reference and uphold CORE values daily. ESSENTIAL DUTIES AND RESPONSIBILITIES: Verifies date of birth. Obtains all appropriate forms as required. Answers incoming calls and messages related to scheduling; address callers' needs and directs to appropriate department if needed. Obtains and communicates messages in an accurate and timely manner. Schedules new patients, patient referrals, and returning patients in computer system in accordance with physician and/or office guidelines. Receives incoming referrals, creates account, obtains, and enters insurance information. Requests initial records, works with provider on determining appropriate time for appointment, schedules consult, mails out new patient packet (varies by site). Initiates all prior authorization requests and completes documentation relating to referrals in patients' electronic medical records (EMR). Communicates to patients all appointment details being scheduled and potential prep work needed, inquires about test specifics from necessary parties and gathers patient information as needed. Adheres to scheduling template containing physician meetings, satellite schedule, rounding, and call coverage. Prepares correspondence, memos, forms, and other typing as requested by supervisor. Responsible for timely and effective processing of EMR orders, including timely completion of chart messages. Works the bump list and no-show reports in a timely manner. Monitors order queues as assigned to meet metrics designated by practice. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate personnel. Complies with no show process and policy. Works closely with Front Office Supervisor & Nursing Supervisor to achieve optimal scheduling within the infusion room. Responsible for meeting appropriate metrics and a checklist provided by supervisor. Arranges for patients to have financial counseling as needed. Covers for other front office functions as requested. Required to float as needed and/or assist other sites remotely. Performs other duties as assigned. MINIMUM QUALIFICATIONS: High school diploma or equivalent required. Position is entry level and requires 0-3 years' experience preferably in a medical office setting. Knowledge of medical terminology and coding a plus. Must have excellent communication skills, written and verbal. Proficiency in Microsoft Office (Outlook, Word, Excel) required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.
    $20-24 hourly Auto-Apply 60d+ ago
  • Patient Access Representative

    Orthony

    Patient service representative job in Clifton Park, NY

    Join the OrthoNY team as a Patient Access Representative, where you'll play a key role in ensuring our patients receive exceptional care from their very first interaction. As part of our collaborative and dedicated team, you'll help create a welcoming environment, manage patient information with precision, and support smooth clinic operations. Part-time - Saturday and Sundays 7:30am-2pm with opportunity to pick up week day shifts as needed General Description As the first impression of our practice, the Patient Access Representative pleasantly and professionally greets all patients with a high level of positive customer service. They must accurately and efficiently collect and enter registration information needed to facilitate proper processing and payment follow-through for all services rendered. Responsibilities Prepare appointments for the following day to ensure accuracy of data - to include but not limited to ensuring all required fields and forms are present and complete, eligibility has been run and benefits pulled forward, new vs. established patient status has been properly identified and insurance responsibility is accurate; Greets patients promptly and professionally; Professionally answers incoming phone calls; Reviews any necessary data/forms with patient to ensure accurate and complete records are in the EMR; Properly collects copayments and balances; Performs responsibilities within OrthoNY's practice management system in a standard manner as defined by the Patient Access Supervisor/Manager; Works and communicates with other departments as needed to ensure timely and accurate processing of patient information and throughput to the clinic; Reconciles daily payments received with the system batch, ensuring proper accounting for all payments taken, accurately compiling reports and closing individual financial batches for each day; Reviews patient follow-up requirements on check out, making any necessary follow-up appointments as well as following proper protocols for any tests needing to be scheduled; Prints (or sends to patient portal) any handouts that need to be given to the patient; Maintains a high level of confidentiality and complies with HIPAA standards; Maintains a neat and organized workspace, and restocks supplies as needed; Travels to other offices as needed for coverage; Other duties as assigned. Qualifications High School Diploma required; some higher education preferred; Knowledge of medical insurances preferred; Exceptional customer service skills required; Experience working with an EMR/PM required; Exceptional written, verbal and interpersonal communication skills; Highly organized with strong attention to detail; Quick thinker with ability to pivot in a fast-paced environment; Ability to multi-task in a high-volume environment is a must; Valid driver's license and vehicle for needed travel Other Information Reliable transportation is essential.
    $34k-42k yearly est. Auto-Apply 60d+ ago
  • Extended Care Coordinator (Part-Time Weekends)

    Mountainside Treatment Center

    Patient service representative job in Canaan, CT

    Extended Care Coordinator (Part-Time Weekends) Canaan, CT The Extended Care Coordinator helps create a welcoming, supportive, and structured community environment for clients participating in Mountainside's Extended Care program. This program offers ongoing recovery support in a safe, engaging living setting, designed to foster personal growth, accountability, and long-term success. The Coordinator ensures that every client's experience meets or exceeds expectations, providing the highest level of care and service throughout their stay. Schedule: Saturday and Sunday: 8:00 am - 4:30 pm Your Role: * Comply with all federal, state and accreditation regulatory requirements. * Address day-to-day non-therapeutic needs of clients while maintaining a calm, welcoming and professional demeanor and adherence to established standards for "Best in Class" service. * Prepare to welcome new admissions by ensuring that all welcome materials are in place and blocked room and bed are clean and orderly according to established standards. * Complete admissions process, including greeting new clients and their families and completion of all necessary forms. * Orientate new clients to facility, programs and services * Coordinate transportation for outside appointments, pickups and drop offs for new admissions, current clients and discharging clients as assigned. Provide transportation as needed * Assist with administration and processing of UTOX testing samples * Assist with morning wake-up and evening bed check of clients as necessary * Perform routine inspections of client rooms, reporting any infractions of ECare resident guidelines. * Assist with store run purchases on behalf of clients providing transportation to stores on designated nights. * Facilitate inspection, ordering and pick up of prescriptions for clients. * Provide assistance to other team members as necessary to ensure that clients experience an unsurpassed level of service by taking initiative to support the recovery process * Must drive safely and without incident * Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations. * Test vehicle equipment such as lights, brakes, horns or windshield wipers, to ensure proper operation. * Perform errands such as delivering or picking up mail, packages, food, and cleaning supplies. * Provide passengers with assistance entering and exiting vehicles and help them with any luggage. * Performs quality assurance checks of extended care residence * Ensures house is properly stocked with supplies, linens, comforters etc. * Reports defects in the physical property, submits requests for maintenance and repairs Qualifications: * High School Diploma or Equivalent - Required * Valid Driver's License and Clean Driving Record - Required Compensation: The base rate of pay for this position is $17.00 to $22.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions. Benefits: * Paid Sick Time * 401(k) with employer matching About Mountainside: Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success. Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC. Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. Salary Description $17.00 - $22.00
    $17-22 hourly Auto-Apply 14d ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Catskill, NY?

The average patient service representative in Catskill, NY earns between $30,000 and $43,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Catskill, NY

$36,000

What are the biggest employers of Patient Service Representatives in Catskill, NY?

The biggest employers of Patient Service Representatives in Catskill, NY are:
  1. Hudson Dental Arts
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