Patient service representative jobs in Catskill, NY - 671 jobs

Title: Customer Service Representative Department: Government About Us For more than 100 years, Jamaica Bearings Group (JBG) has built a reputation as a trusted partner in the aerospace, defense, industrial, and rail markets. As a family-owned business, we pride ourselves on combining tradition with innovation, delivering high-quality solutions while building long-standing relationships with our customers, suppliers, and employees. Position Summary Join our dynamic team in a full-time, in-office role where your expertise will make a real impact! As a key customer-facing professional, you will prepare and submit quotations to government and third-party clients, guiding negotiations with confidence. You'll collaborate daily with customers, suppliers, and internal team members to ensure pricing is accurate and proposals are compliant-bringing precision, professionalism, and teamwork to every interaction. This role thrives on in-person collaboration, and being in our New Hyde Park office 5 days a week is essential to building strong relationships and driving results. Key Responsibilities Address customers' requirements from phone, fax, mail, or EDI communications Prepare & submit quotations to customers Prepare cost and pricing data, Negotiate price Review and negotiate Contract terms and conditions Review & process customers' orders ensuring accuracy for data entry Expedite critical orders Source stock for critical requirements Review & action customer open orders Interchange parts Obtain certifications or test reports when necessary Initiate customer return process Assist accounting with customer payment issues when required Advise customers of order progress, deliveries, discrepancies, quality Completes all other assignments that may be required by the company Qualifications & Experience Legal resident of USA 2-year college or technical school degree, 4 year preferred (or equivalent experience) Proficient in English, other languages a plus Expert in Microsoft Office applications-Outlook, Excel, One Note, and Word High school math or better Excellent vision, corrected and or uncorrected Preferred AS400 proficient-Bosanova (preferred) Core Competencies Communication-written, oral, phone, computer, internet Computer literate Ability to use normal and standard office equipment-fax, copier, phone Basic understanding of economics and business operations E-Mail etiquette Ability to read and understand multivariable charts and technical drawings Understand product application Analytical and acute problem-solving capabilities Ability to work in a team environment as well as independently Excellent sense of customer service Respect and empathy for other people Ability to listen and reason Ability to focus on tasks and be effective in pressure situations Goal oriented Negotiation Organized and detail oriented What We Offer Comprehensive medical, including a company sponsored option for the employee and dependents, dental, and vision plans Life insurance with the option to buy additional insurance for the employee, spouse, and children 401K retirement plan with a company match and a company funded pension plan Paid time off Paid company holidays Tuition reimbursement Commitment to Diversity, Equity & Inclusion At Jamaica Bearings Group, we are committed to building a diverse, equitable, and inclusive workplace. We welcome applicants from all backgrounds, experiences, and perspectives, and we are dedicated to ensuring that every team member can thrive. If you require accommodation during the application or interview process, please let us know. How to Apply To apply, please submit your resume and a brief cover letter outlining your experience and interest in the role via **************************.

Company Description: Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology. Committed to industry leadership, we prioritize professionalism and always put our clients' interests first. Our goal is to ensure that our solutions and services have a measurable impact on our clients' investments. Job Summary: As a Call Center Representative at Enlightened, Inc., you will be the first point of contact for customers seeking assistance over the phone. You will handle inbound promptly and professionally, addressing customer inquiries, resolving issues, and providing exceptional service to enhance customer satisfaction. This role requires excellent communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment. Monday - Friday 8:30am - 4:30pm (during 3-week training program) Monday - Friday 8:00am - 7:00pm (8 hours shift -full-time work schedule) Occasional overtime may be required, including working the Saturday before any Monday that is observed as a holiday (e.g., Memorial Day and Labor Day). Bilingual candidates and recent college grads are strongly encouraged to apply... This is a great opportunity for individuals who thrive in a fast-paced environment and enjoy helping others. If you are enthusiastic about providing exceptional customer service and have the skills required for this position, you are ready to become Enlightened! Duties: Follow call center scripts and guidelines to ensure consistent service delivery Meet or exceed individual performance goals and targets Resolve customer complaints or concerns with patience and empathy Utilize phone etiquette to ensure positive customer interactions Analyze customer needs and recommend appropriate solutions Perform data entry tasks accurately and efficiently Communicate effectively with customers to ensure clarity and understanding Skills: Excellent customer service skills Proficiency in English Strong phone etiquette and communication abilities Experience with outbound calling and upselling techniques Ability to analyze customer requirements and provide suitable solutions Service-oriented mindset with a focus on achieving targets Proficient in data entry with high accuracy Why Enlightened? Join our team at Enlightened, Inc. as a Call Center Representative and play a crucial role in delivering exceptional service to our valued customers. If you are passionate about customer satisfaction and possess the required skills, we welcome you to apply for this exciting opportunity. Equal Opportunity Employer: As an equal opportunity employer, we value diversity and inclusion in the workplace. Join us at Enlightened where your skills and passion for recruitment can make a real difference.

Now Hiring: Patient Service Representative Schedule: Monday-Friday 8:00 am-5:00pm What is in it for you: Benefits: Medical, Vision & Dental Insurance 401K with Employer match Paid Time Off Paid Holidays Employee Discount Continuous Education Compensation: $19.00 to $25.00 Based on experience About US: Hudson Dental Arts, in Hudson, New York, is a state-of-the-art dental facility serving the oral health needs of patients from all over upstate New York. Led by Kurt Froelich, DDS, the practice's warm, friendly staff treats patients like family. With a wide variety of general and cosmetic services, including orthodontics, implants, crowns, and veneers, patients of all ages have a plethora of options when it comes to improving their smiles. The practice offers high-quality care at affordable prices, so individuals and families can get the care they need. Patient education is a key part of the Hudson Dental Arts philosophy Summary: Hudson Dental Arts is currently looking for a Patient Service Representative to work in the Hudson, NY office. If you are looking to join a great team, have a background in the dental industry, are an outgoing and upbeat individual, who is extremely organized, able to work independently, and a go getter who enjoys working in a fast-paced high-volume environment - Apply Today! What you will be doing: Welcome and check-in patients according to office protocol, verifying and updating patient information. Maintain a professional welcome area; keep area clear by ensuring trash is taken out, areas are clean, floors are free of debris and supplies are stocked. Maintains front office supplies inventory and supply ordering via KanBan system. Assist patients in filling out required forms. Schedule, cancel, reschedule and confirm patient appointments as needed. Maintains (EDR) electronic dental records, documentation, and files. Endeavors to keep patients on schedule and communicates with provider(s) accordingly to make the most of provider and staff time. Manage patient relations and resolve patient problems; escalate to Office Manager as needed. Charge patients at time of treatment and present financial options. Answer any documentation or billing questions. Discuss with patients the required insurance deductibles & co-pays, balances due, purchase of dental products. Enter payment details in the patient's ledger. Make any necessary follow-up appointments or reminders to follow-up. File insurance claims and track their progress. Checks faxes and files reports and documents electronically. Participates in the medical office emergency routine when required. Maintain petty cash. Perform office duties such as document filing, scanning, and copying. Support Marketing efforts including requesting patient referrals. Maintain facility and records in accordance with HIPAA regulations. What you will need: Dental Experience preferred. Implant Experience preferred. Outstanding customer service and interpersonal skills. Excellent organization, time management, and multitasking abilities. Excellent phone, written and in-person communication skills. Knowledge of dental office front desk daily tasks and routine. Knowledge of basic dental terminology and CDT codes. Knowledge of dental insurance and billing. Professional manner and appearance. Computer literacy in basic applications like email and Microsoft Office. To Learn More About Us: Hudson Dental Arts Pay Range USD $19.00 - USD $25.00 /Hr.

MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may includes, but are not limited: Managing incoming calls or incoming post services claims work. Determines contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. Refers cases requiring clinical review to a Nurse reviewer. Responsible for the identification and data entry of referral requests into the UM system in accordance with the plan certificate. Responds to telephone and written inquiries from clients, providers and in-house departments. Conducts clinical screening process. Authorizes initial set of sessions to provider. Checks benefits for facility based treatment. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Qualifications EDUCATION/EXPERIENCE: Requires High school diploma; 1 year of customer service or call-center experience; proficient analytical, written and oral communication skills; or any combination of education and experience, which would provide an equivalent background. Medical terminology training and experience in medical or insurance field preferred. Additional Information Must be independent worker - not dependent on using their cell phones all day. Hard workers and dedicated to the work they are doing.

MAJOR DUTIES AND RESPONSIBILITIES • Responsible for coordinating cases for precertification and prior authorization review. • Manages incoming calls, including triage, opening of cases and authorizing sessions. • Responsible for the identification and data entry of referral requests into the UM system in accordance with the plan certificate. • Responds to telephone and written inquiries from clients, providers and in-house departments. • Conducts clinical screening process. Authorizes initial set of sessions to provider. • Checks benefits for facility based treatment. • Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Qualifications EDUCATION/EXPERIENCE • High school diploma or equivalent. • Minimum of 2 years of customer service call-center experience is required. • Experience in medical or insurance field strongly preferred. • PC proficiency. Additional Information Pay Rate 16.75 per Hour

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : JOB DESCRIPTION GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Our vision is that regardless of challenges faced, the people we serve maximize the ability to find the meaning and satisfaction they choose for their lives. Our Center values Integrity, Quality, Diversity, and Perseverance. We are an agency committed to quality, accountability and culturally/gender-responsive, and trauma-informed care to individuals experiencing serious mental illness, development disabilities, and/or co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The CCBHC Enhanced Care Coordinator will organize access to necessary services and build a therapeutic team to include natural supports and providers for those who are participating in mental health and substance use treatment. The CCBHC Enhanced Care Coordinator uses knowledge of social drivers of health, diagnostic characteristics, symptomology of primary mental illness and knowledge of medications, side effects and benefits to provide services in a person-centered, supportive, community-based environment. The CCBHC Enhanced Care Coordinator is primarily responsible for organizing patient care activities and sharing information among all of the participants concerned with an individual in services care to achieve safer and more effective care. This position depends upon successful relationship building with community partners and referral sources to ensure individual in service access to the right care at the right time. The CCBHC Enhanced Care Coordinator is monitored by periodic supervision. ESSENTIAL DUTIES AND RESPONSIBILITIES: Create and/or enhance an existing person/family-centered recovery plan that identifies an individuals goals, objectives, strengths and preferred involvement of natural supports as well as coordination with internal and external providers. Assessing consumer needs on a continual basis throughout the course of treatment Assistance with scheduling and completing all internal and external provider appointments Assistance to meet needs impacting social drivers of health including housing, food, clothing, transportation, employment and academic needs Interacting with other team members to provide comprehensive and timely assistance in resolving issues that are barriers to the consumer receiving services Coordination with internal and external providers to ensure a holistic approach to care that considers all areas of an individuals life, the individuals wants and goals and all treatment interventions Documenting services in the electronic health record within 24 hours after services have occurred Contact with individual in service at least two times per month; maintaining a caseload of 50 individuals in service Develop/maintain collaborative working relationships with internal and external referral resources; allowing creation/renewal of informal and formal agreements between Metrocare and those external agencies. Relationships with external agencies will include but are not limited to: FQHCs, inpatient psychiatric and substance use facilities, the Department of Veteran Affairs, inpatient acute care hospitals and hospital outpatient clinics and community/regional supports and providers such as schools, child welfare agencies, criminal justice and Indian Health Services. Assists the individual in service in developing and/or strengthening natural supports who will participate in care coordination activities Helping to maintain a list of community resources for successful external referrals Maintains confidentiality of information concerning consumers and family members Perform other duesties as assigned COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication and presentation skills Ability to assess and organize complex information regarding an individuals goals in useable format that is clear to the individual and participating members of the therapeutic team (natural supports, internal and external providers) Knowledge of Social Drivers of Health and how to assist an individual in service in accessing necessary services Clinical skill for evaluating accuracy of clinical screening and providing appropriate clinical intervention Knowledge of Trauma Informed Recovery Planning, Harm Reduction, Motivational Interviewing and Person Centered Approaches to Care Interpersonal skills to communicate and encourage collaboration among therapeutic team members QUALIFICATIONS EDUCATION AND EXPERIENCE: Bachelors Degree in social work, psychology, criminal justice or related human services field Minimum of 2 years experience in behavioral health care, working with individuals with severe persistent mental illness and/or substance use disorders Strong knowledge base of Dallas County community providers and resources to include behavioral and physical health care, housing, transportation, employment/academic supports and other social service agencies OR Masters degree in Psychology, Social Work, or related field. REASONING ABILITY: Ability to carry out oral and/or written instructions Ability to operate as a team member, yet able to make positive, individual judgments Ability to assess needs of consumers Ability to recognize and report side effects of psychoactive medications Ability to assess a potential crisis situation and ensure the delivery of services at the proper level of care Ability to work collaboratively with co -workers Ability to work in a high stress environment, take initiative and be creative Ability to drive a multi-passenger vehicle Ability to successfully use an automated clinical record keeping system COMPUTER SKILLS: Intermediate level on MS Excel, Email and word processing programs Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, TRAINING, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. TB Test, CPR, First Aid and SAMA to be provided within 30 days for hire TAC web-based training Certified Community Behavioral health Clinic Trainings completed within the first year of hire While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies (up to 15 pounds). The position requires standing and/or walking in excess of 7 hours a day. TRAVEL: In-county travel is required. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

The Medical Receptionist is responsible for answering incoming calls, directing calls to appropriate staff, greeting and checking in all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record, entering referrals for office visits into EMR, scanning for staff as needed, and working closely with physicians and staff. DUTIES AND RESPONSIBILITIES * Greets and directs all patients within the practice * Obtaining patient demographic and verifying insurance information at each visit. * Obtaining necessary patient information to meet current Federal guidelines and Meaningful Use guidelines for electronic medical records. * Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patient, etc. * Obtaining patient authorization for medical records release (HIPAA compliance). * Schedules any necessary appointments after completion of patient visit. * Monitor and review patient schedules for next day office appointments. * Assists in ordering, receiving and stocking of office supplies. * Maintaining cleanliness of waiting room. * Assists other Medical Receptionists as needed. * Other duties as assigned. EDUCATION & EXPERIENCE * Minimum of a High School diploma; Associates Degree preferred. * At least one year relevant experience and/or training. * EMR experience preferred QUALIFICATIONS & REQUIREMENTS: * Strong organizational skills. * Strong multi-tasking skills. * Strong verbal and written communication skills. * Ability to work independently on assigned tasks as well as accept direction on given assignments. * Able to work collectively with administration and staff. Premier Medical Group is an Equal Opportunity Employer

Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people's quality of life by relieving the painful, yet highly treatable symptoms of vein disease-such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we're building the future of vein care-delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. As a Patient Service Representative (PSR), you are the first and last impression for our patients-and a vital part of our clinic's success. This is a high-volume, medical front desk role supporting check-in, check-out, insurance verification, EMR scheduling, and financial collections. We're looking for someone with a warm, professional presence who thrives in a fast-paced clinical environment and understands the nuances of medical office workflows. Prior experience in healthcare or medical scheduling is strongly preferred. Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. What You'll Do Greet and check in patients warmly at the front desk and by phone Accurately verify insurance eligibility and collect copays, coinsurance, or balances Schedule and confirm appointments using EMR and patient management tools Answer phones and assist with inquiries regarding treatments, billing, or referrals Collect and scan patient documentation and ensure EMR records are current De-escalate patient concerns or scheduling issues with calm professionalism Collaborate with clinical staff and office managers to ensure patients are placed correctly and seen on time Maintain a clean, welcoming front desk area Support operational tasks as needed (e.g., faxing, supply ordering, data entry) What You'll Bring High school diploma or equivalent required Medical front desk or healthcare administrative experience strongly preferred Proficiency in insurance verification, EMR scheduling, and payment collection preferred 2+ years of customer service experience Comfort handling sensitive information with discretion and accuracy Excellent communication skills and professional demeanor Bilingual in Spanish is a plus Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Compensation Base pay + Quarterly performance bonuses up to $2000.00 Schedule Full Time Monday - Friday Compensation for this role varies based on years of experience, skill set, and alignment with position requirements. Compensation: $20 - $22 USD The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always - Every interaction should make our patients feel valued, heard, and cared for. Stronger Together - Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit - We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference - We're driven to improve lives through meaningful, measurable outcomes. Commitment to Growth - We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We're committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.

Department/Unit: Admitting Operations Work Shift: ED DIFF_NIGHT (United States of America) Salary Range: $40,495.10 - $52,643.64The Emergency Department Access Specialist I is a position that must be able to deal in a 'pressure cooker' environment. The EDAS I, is a hybrid position combining the Access Representative position and the Health Unit Coordinator position. The position includes but is not limited to rotating positions as needed ~ being trained and expected to rotate assignments in multiple disciplines within the Emergency Departments. The disciplines include: • Triage of walk-in patients - encompasses a quick data collection and entering in ADT System; placing of patient wristband for patient safety; acquiring a regulatory signature on the HIXNY Consent. Additionally, if patient is seen by a provider complete a full registration including General Consent and collection of financial responsibility The Triage role is required to accurately identify patient in the ADT system to ensure correct patient is selected. This is many times problematic; patient does not have identification. • ED Zone Support - includes answering of multi-line (10) telephone and managing all inquiries, transferring of telephone calls; discharging of patients via the patient medical record; verifying all laboratory specimens placed in a hazardous bag for accurate labeling by nurse or provider. • Bedside Registration - Collection of demographic information, insurance, regulatory consent forms and collection of financial responsibility at patient's bedside • EMS Desk - shadow answer EMS Radio (Ambulance Agency calls from the field) and provides a brief description of patient age, complaint, Vital Signs, ambulance agency capture. The EMS Desk role is responsible for the accurate identification of the patient with quite often no identification, EMS inaccuracy of capture of information and management of UNKNOWN Patient policy and procedure. Essential Duties and Responsibilities Responsible for the accurate patient identification in a highly stressful situation; this responsibility is a Patient Safety measure. Bedside registration including the need to work from a WOW; collecting patient demographic information; insurance information and obtain signatures for regulatory forms via Document Management/electronic signature; the collection includes Medicare patients collecting the regulatory mandate of the MSPQ information Responsible for identifying and verifying insurance at bedside; obtaining additional information if No Fault or Worker's Compensation for MVA patients and employee's hurt at work. Ensure Access' expectations of key clinical measures are executed and timeframes met ie: Chest pain - Door to EKG notification. Ability to review, assess and assign the appropriate health insurance plan and collect copayment, if applicable at bedside. Ability to interact effectively with external agency personnel: EMS Agencies, Law Enforcement Agencies and Correction Facilities. Capture of patient's pharmacy in support of expediate discharge by nurse and physician Answering multi-line telephone and managing all calls in calm, courteous, respectful manner Capture brief information via Ambulance Radio including patient description, age, chief complaint and Vital Signs Managing the ED Patient Tracker and completing the Access Specialists tasks as identified Laboratory specimen verification and assurance of timely send to laboratory Responsible to manage daily workflow during scheduled and unscheduled SYSTEM downtimes - following downtime procedures. Responsible for downtime flow in the ED during system downtimes. Ensure EMTALA Regulations are maintained. Functional Competencies Social and Emotional Intelligence Ability to deal with a diverse population including critically injured, mentally disturbed and belligerent Patient centric - customer service Conflict Management Team-oriented support Adaptable to high-stress situation Excellent communication skill Qualifications High School Diploma/G.E.D. - required Associate's Degree - preferred 1-3 years in customer service experience, or a hospital or clinic setting - preferred Ability to keep composure in a high-stress environment. Ability to multi-task in stressful and high patient volume unit; must be able to manage pressure of high intensity situations Good judgement and ability to be resourceful to problem solve; escalate issues as needed Ability to manage contained blood, urine and other bodily fluids Ability to handle a multi-line telephone system; paging required Ability to push 35- 50 lb WOW Must be able to stand for long periods of time. (Sneakers are permitted) Equivalent combination of relevant education and experience may be substituted as appropriate. Physical Demands Standing - Constantly Walking - Constantly Sitting - Constantly Lifting - Rarely Carrying - Rarely Pushing - Constantly (35-50lbs) Pulling - Constantly (35-50lbs) Climbing - Rarely Balancing - Rarely Stooping - Rarely Kneeling - Rarely Crouching - Rarely Crawling - Rarely Reaching - Rarely Handling - Occasionally Grasping - Occasionally Feeling - Frequently Talking - Constantly Hearing - Constantly Repetitive Motions - Frequently Eye/Hand/Foot Coordination - Frequently Working Conditions Extreme cold - Rarely Extreme heat - Rarely Humidity - Rarely Wet - Rarely Noise - Occasionally Hazards - Rarely Temperature Change - Rarely Atmospheric Conditions - Rarely Vibration - Rarely Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Serves as the point of contact for customers, handles inquiries, comments, and service requests. Responsible for providing information about products, services, and resolving issues. Ensure customer satisfaction by delivering timely and effective support. Job Duties * Make outbound calls, answer phones, check voicemail, forward calls as needed, and take messages * Direct guests, route calls as needed * Upload data and provide tracking information on documents and logs * Assist customers with questions/information requested * Work closely with all Opus Inspection departments to improve the level of service to the customer. * Performs customer service-oriented duties as assigned Opus Inspection, Inc. is a software and electronic hardware-driven global leader in the Automotive Technology Service industry. Our mission is to make the world a cleaner and safer place by providing highly effective solutions for Vehicle Inspection through innovative technologies, customer focus and operational excellence. Opus' technologies and services help our state partners meet strict US EPA Clean Air regulations by managing vehicle inspection programs, Vehicle Information Databases, and developing differentiated solutions for remote vehicle monitoring. * Strong communication, problem solving, and organization skills * Excellent organizational and multi-tasking abilities * Problem solving skills with focus on customer satisfaction * Minimum typing speed of 45 wpm * High School/GED equivalent * Ability to lift up to 25lbs * Proven experience in customer service or related roles

Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking Preferred The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR 1RnXNIuzq0

Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Employee discounts Free uniforms Opportunity for advancement Paid time off Training & development Wellness resources Signage Consultant / Customer Service Representative Kingston, NY FASTSIGNS of Kingston, NY Are you passionate about helping customers and interested in the dynamic world of signage? Join our team at FASTSIGNS of Kingston, NY, where creativity meets customer care. We are seeking a dedicated and energetic Customer Service Representative to be our friendly face and voice of our company. Key Responsibilities: - Serve as the first point of contact for clients, providing exceptional service via phone, email, and in-person interactions. - Assist customers with inquiries about our range of signage products and services. - Coordinate order processing and track project timelines, ensuring customer satisfaction throughout each stage. - Collaborate with our design and production teams to ensure customer requirements are met. - Address and resolve customer concerns promptly and professionally, striving to exceed expectations. Qualifications: - Excellent verbal and written communication skills. - Strong problem-solving abilities and a customer-focused mindset. - Proficiency in basic computer applications and ability to learn new software. - Experience in customer service or a related field is preferred, but not required. - Enthusiasm for learning about the signage industry and a willingness to contribute to a team environment. What We Offer: - Competitive salary and benefits package. - A supportive and engaging work environment. - Opportunities for professional growth and development within the company. - A proven training program - A chance to work with a creative and passionate team. - A sense of satisfaction and accomplishment: seeing ideas become real signs that our clients are proud of. Benefits for you:- Paid Vacation - Sick Time - Weekends off - Matching Simple IRA Plan - Bonus programs - Professional development and advancement opportunities - Branded clothing - Personal project/family event free signage (per year allowance) - Free signage for your favorite charity (per year allowance) - Supplemental Health Insurance (Aflac) If you are ready to embark on a rewarding career as a Signage Consultant with FASTSIGNS, we'd love to hear from you! Please submit your resume. FASTSIGNS of Kingston, NY, is an equal-opportunity employer and is individually owned and operated Compensation: $19.00 - $26.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Cornerstone Family Healthcare is actively recruiting for a Patient Services Representative to join our growing team in Newburgh. RATE OF PAY/SALARY: $20.00 per hour STATUS: Full-Time CORNERSTONE'S MISSION: Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability. CORNERSTONE BENEFITS: Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays General Purpose: The Patient Services Representative will perform general patient registration responsibilities and general office duties to support the operations of their respective department. Description of Duties: * Demonstrates excellent customer service skills at all times: o Greets all patients promptly upon entering the patient waiting area, responds promptly and appropriately to their request. * Uses appropriate phone etiquette, treating all callers with courtesy and respect. Is attentive to all callers placed on hold and diligently monitors time spent on hold. * Monitors the patient waiting area and ensures that it is kept clean and orderly. * Notifies the practice manager or Administrator on Duty of patients in the waiting room with an extended wait time. * Schedules appointments, changes appointments and cancels appointments as needed. Verifies scheduled appointments when a patient presents as an appointment/walk in to ensure that they still want/need other scheduled appointments. * Participates in the departmental patient registration process following CORNERSTONE policies and procedures: o Verifies patient information at each visit and makes necessary updates in the practice management system. * Ensures that required documentation is collected for each patient; photo identification, insurance information, birth certificate (pediatrics), etc. * Scans registration documents, patient identification, insurance card and other required documentation to the practice management system. * Verifies insurance eligibility and PCP for each patient at every visit and accurately enters into the practice management system. Is knowledgeable about different types of insurance and their general rules (i.e. PPO/HMO and PCP/referral rules). * Collects copayments and visit payments at the time of registration. * Makes appropriate referrals to the Patient Billing Coordinator for patients who cannot pay their copayment. * Provides patients with information regarding specialty referrals and assists with making appointments as needed. * Monitors provider schedule on a daily basis, ensuring that all visits have been completed or marked as a DNKA at the end of the day. o Completes all DNKA follow up with the patient and documents appropriately in EMR. * Confirms appointments for the following day's appointments. * Administers the requisite amount of Patient Satisfaction Surveys * Remains knowledgeable about the Sliding Fee Scale (SFS): o Is knowledgeable about the SFS policies and required documentation. o Offers sliding fee scale to patients with no insurance. o Follows CORNERSTONE policies and procedures to qualify patients for the SFS as necessary. * Provides cross coverage in other departments as assigned. * Maintains confidentiality of all aspects of the center including, but not limited to, patient confidentiality, financials, and employee relations. * Attends and participates in monthly department, All Staff and other required meetings. * Perform other related duties as assigned. Requirements * High school diploma or equivalent * At least one-year clerical experience preferred. * Must have schedule flexibility. * Bilingual: English/Spanish preferred * Travel may be required for coverage of other sites/departments

Why Join Us? Be part of a practice at the forefront of cutting-edge cancer care and advanced treatments Access opportunities for professional growth and continuing education. Work alongside a collaborative and compassionate team of experts dedicated to making a difference. Enjoy the convenience of multiple locations throughout the Capital Region. Contribute to groundbreaking clinical trials that shape the future of oncology care. Discover your career potential with a practice dedicated to excellence and innovation. : Job Description Pay Range: $20 - $24 per hour SCOPE: Under direct supervision, responsible for scheduling patient appointments and tests in an efficient and timely manner. May include outside scheduling and/or surgical scheduling responsibilities. Greets patients and their guests into the clinic in a prompt, courteous, and professional manner. Serves as a liaison between patients and medical staff. Supports and adheres to the New York Oncology Hematology Compliance Program, including the Code of Ethics and Business Standards. Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation. Adheres to confidentiality, state, federal, and HIPAA laws and patient records guidelines. Reference and uphold CORE values daily. ESSENTIAL DUTIES AND RESPONSIBILITIES: Verifies date of birth. Obtains all appropriate forms as required. Answers incoming calls and messages related to scheduling; address callers' needs and directs to appropriate department if needed. Obtains and communicates messages in an accurate and timely manner. Schedules new patients, patient referrals, and returning patients in computer system in accordance with physician and/or office guidelines. Receives incoming referrals, creates account, obtains, and enters insurance information. Requests initial records, works with provider on determining appropriate time for appointment, schedules consult, mails out new patient packet (varies by site). Initiates all prior authorization requests and completes documentation relating to referrals in patients' electronic medical records (EMR). Communicates to patients all appointment details being scheduled and potential prep work needed, inquires about test specifics from necessary parties and gathers patient information as needed. Adheres to scheduling template containing physician meetings, satellite schedule, rounding, and call coverage. Prepares correspondence, memos, forms, and other typing as requested by supervisor. Responsible for timely and effective processing of EMR orders, including timely completion of chart messages. Works the bump list and no-show reports in a timely manner. Monitors order queues as assigned to meet metrics designated by practice. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate personnel. Complies with no show process and policy. Works closely with Front Office Supervisor & Nursing Supervisor to achieve optimal scheduling within the infusion room. Responsible for meeting appropriate metrics and a checklist provided by supervisor. Arranges for patients to have financial counseling as needed. Covers for other front office functions as requested. Required to float as needed and/or assist other sites remotely. Performs other duties as assigned. MINIMUM QUALIFICATIONS: High school diploma or equivalent required. Position is entry level and requires 0-3 years' experience preferably in a medical office setting. Knowledge of medical terminology and coding a plus. Must have excellent communication skills, written and verbal. Proficiency in Microsoft Office (Outlook, Word, Excel) required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.

Join the OrthoNY team as a Patient Access Representative, where you'll play a key role in ensuring our patients receive exceptional care from their very first interaction. As part of our collaborative and dedicated team, you'll help create a welcoming environment, manage patient information with precision, and support smooth clinic operations. Part-time - Saturday and Sundays 7:30am-2pm with opportunity to pick up week day shifts as needed General Description As the first impression of our practice, the Patient Access Representative pleasantly and professionally greets all patients with a high level of positive customer service. They must accurately and efficiently collect and enter registration information needed to facilitate proper processing and payment follow-through for all services rendered. Responsibilities Prepare appointments for the following day to ensure accuracy of data - to include but not limited to ensuring all required fields and forms are present and complete, eligibility has been run and benefits pulled forward, new vs. established patient status has been properly identified and insurance responsibility is accurate; Greets patients promptly and professionally; Professionally answers incoming phone calls; Reviews any necessary data/forms with patient to ensure accurate and complete records are in the EMR; Properly collects copayments and balances; Performs responsibilities within OrthoNY's practice management system in a standard manner as defined by the Patient Access Supervisor/Manager; Works and communicates with other departments as needed to ensure timely and accurate processing of patient information and throughput to the clinic; Reconciles daily payments received with the system batch, ensuring proper accounting for all payments taken, accurately compiling reports and closing individual financial batches for each day; Reviews patient follow-up requirements on check out, making any necessary follow-up appointments as well as following proper protocols for any tests needing to be scheduled; Prints (or sends to patient portal) any handouts that need to be given to the patient; Maintains a high level of confidentiality and complies with HIPAA standards; Maintains a neat and organized workspace, and restocks supplies as needed; Travels to other offices as needed for coverage; Other duties as assigned. Qualifications High School Diploma required; some higher education preferred; Knowledge of medical insurances preferred; Exceptional customer service skills required; Experience working with an EMR/PM required; Exceptional written, verbal and interpersonal communication skills; Highly organized with strong attention to detail; Quick thinker with ability to pivot in a fast-paced environment; Ability to multi-task in a high-volume environment is a must; Valid driver's license and vehicle for needed travel Other Information Reliable transportation is essential.

Extended Care Coordinator - Men's Extended Care House Part-Time | Weekends Canaan, CT The Extended Care Coordinator plays a key role in creating a safe, structured, and supportive living environment for clients residing in Mountainside's Men's Extended Care House. This position supports individuals in early and ongoing recovery by fostering accountability, community connection, and day-to-day stability in a residential setting. This is an ideal opportunity for someone passionate about substance use disorder (SUD) recovery who enjoys hands-on work, building rapport with clients, and contributing to a recovery-focused community. Schedule: Saturday and Sunday: 8:00 am - 4:30 pm Your Role: * Support a welcoming, calm, and recovery-oriented residential environment * Comply with all federal, state, and accreditation requirements * Address day-to-day, non-therapeutic client needs with professionalism and compassion * Prepare for and support new admissions, including room readiness, client/family greetings, and completion of required documentation * Orient new clients to the residence, expectations, and available services * Coordinate and provide transportation for appointments, admissions, and discharges as assigned * Assist with UTOX sample collection and processing * Support morning wake-ups and evening bed checks as needed * Conduct routine room inspections and report any guideline infractions * Assist with client store runs and prescription pickups * Perform quality assurance checks of the residence and ensure adequate supplies (linens, comforters, household items) * Report maintenance or safety concerns and submit repair requests * Perform general errands (mail, supplies, food deliveries) * Safely operate company vehicles in compliance with all traffic and safety regulations * Collaborate with team members to ensure a high standard of care and service Qualifications: * High School Diploma or GED - Required * Knowledge of SUD recovery principles and recovery-oriented environments - Required * At least 1 year of experience working in substance use disorder treatment or recovery-focused settings - Preferred * Valid driver's license with a clean driving record - Required * Ability to remain calm, professional, and supportive in a male residential setting * Strong communication, organization, and interpersonal skills Compensation: The base rate of pay for this position is $17.00 to $22.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions. Benefits: * Paid Sick Time * 401(k) with employer matching About Mountainside: Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success. Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC. Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. Salary Description $17.00 - $22.00

Where people get better at life! Join us in our mission to make a difference and shape a more inclusive future. The Center for Disability Services offers hope, innovation and achievement to the people we support. For 80 years, we have been one of upstate New York's largest providers of programs and services for individuals who have disabilities. Many of the innovative programs and vital services that we offer are not available elsewhere. Responsibilities: Contributes to the Mission of the Center, nursing department and assigned programs by providing nursing services to the individuals they serve. Assisting and assessment of our individuals needs in a primary care setting. Follow the philosophy of Center Health Care (CHC) Clinic and adhere to policies and procedures as they pertain to the delivery of nursing services. Requirements: Current Registered Professional Nurse, New York State Licensed is required. This license must be maintained at all times. Maintains CPR for the Professional Rescuer Certification at all times. At least 1 year of job related experience required. At The Center for Disability Services, we don't just accept difference - we celebrate it, support it, and thrive on it for the benefit of our employees and the people we support. We are proud to be an Equal Opportunity Employer and do not discriminate against any protected class of job applicant or employee in our employment practices. Compensation Range: $76,377.60 - $80,620.80

Job DescriptionTitle: Patient Registration Representative Rotating weekend coverage and mandated overtime required Three Shifts Available: Days: 5:30am - 2:00pm OR 6:30am-3pm Evening: 3:30pm - 12am Payrate: $21/hr A Patient Access, Registration Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management. Responsibilities: • Greets arriving patients, verifies appointment information, and notifies nursing staff in accordance with policies and procedure. • Registers new patients and assists them in completion of necessary forms. • Verifies and updates current patient information (demographic, financial, and clinical) in the EMR system. • Scans completed forms, identification, and insurance cards into patient documents folder. • Schedules future appointments based on procedure type, time requirements, and provider schedules. • Answer incoming phone calls and make outbound phone calls, gathering information to route appropriately. Utilize triage system for all patient care related calls, in accordance with triage procedures. • Initiates, issues, and verifies patient referrals. Initiates and receives insurance authorization/pre-certifications as necessary. • Accepts payments, issues receipts, and reconciles cash drawer daily. • Monitor the patient flow from lobby to the exam room, making sure patients are seen in a timely manner. Communicate with patients if there are any delays/issues in patient care. • Provide helpful assistance in anticipating and responding to the needs of all patients and family members. Remain calm under pressure and effectively deal with difficult people. • Provides translation for non-English speaking patients, their families, and staff if bilingual. • Create correspondence to patients who failed to keep appointments in accordance with policy and provider request. • Accept and directs deliveries of medical/office supplies and mail. • Perform general office duties, such as document preparation, scanning, mailing, and filing. • Maintains a professional appearance and a clean, safe environment. • Respects patients by recognizing their rights; maintaining confidentiality. • Utilizes technology, including specialized software as applicable, to maximize productivity. • Develops and maintains electronic files as necessary. • Exhibits excellent interpersonal skills; provides customer service; assists other support staff as necessary; collaborates with all levels of internal leadership, management, and staff as well as outside clients, vendors, and other external parties. • Other duties as assigned. Qualifications/Requirements: Experience: Minimum of one (1) year of customer service and/or medical office experience preferred. Education: High school diploma or equivalent required. Associates degree from an accredited institution preferred.

Details Valley Implants & Periodontics Address 887 Main St Fishkill NY 12524 Full Time Monday 8am to 5pm Tuesday 8am to 12pm Wednesday Off Thursday 8am to 5pm Friday 8am to 4pm Salary 20hr 25hr Requirements High School DiplomaequivalentDental andor customer service experience Preferred We value our employees and want to remain competitive in a demanding industry The following are some benefits we offer to our full time Patient Coordinators Health Benefits Dental and Vision coverage 401K with employer match Sick Days Paid holidays Paid Time Off As a Patient Coordinator you will be providing the practice with important administrative support such as Serving as the primary non clinical business interface with the patient performing a variety of tasks critical to the smooth functioning of the practice including but not limited to meeting and greeting patients on the phone and in person; scheduling patients; arranging for and receiving patient payments; and providing patient support education and counseling on practice and insurance procedures and requirements Working within the dental management software to perform and confirm patient scheduling filling doctors and hygienists schedules and managing wait lists; may use marketingcommunication software to confirm patient appointments and perform other patient relations functions; may also schedule patients with specialists Creating and maintaining patient records inputs data to the dental management system including but not limited to some or all of the following medical histories treatment plans insurance information patient photographs x rays and other critical data; creates updates and maintains patient paper charts with required forms and other key information Performing financial functions including but not limited to some or all of the following receiving patient payments developing and discussing payment plans; tallying cash and checks charging patients out in dental management system; insurance verification; and mailing insurance claims and pre estimates to insurance companies May also make patient collections calls and interact with insurance carriers as needed Performing office maintenance and communications functions which may include executing office opening and closing protocols; ordering supplies; taking and transmitting phone messages to employees; and working closely with providers and assistants to provide a safe seamless and pleasant experience for patients