Patient service representative jobs in Harrisonburg, VA - 155 jobs
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Customer Service Representative (Part-Time)
James Madison University 4.2
Patient service representative job in Harrisonburg, VA
Working Title: Customer ServiceRepresentative (Part-Time) State Role Title: Administrative and Office Specialist II Position Type: Part-time - Wage / Part-time Salaried Position Status: Part-Time FLSA Status: Non-Exempt: Eligible for Overtime College/Division: Financial Aid and Scholarships
Department: 100179 - Financial Aid and Scholarships
Pay Rate: Hourly
Specify Range or Amount: $15.00 per hour
Is this a JMU only position? No
Is this a grant-funded position? No
Is this a Conflict of Interest designated position? No
Beginning Review Date: 1/30/2026
About JMU:
At James Madison University (JMU), we're more than just a publicly funded institution - we're a vibrant, welcoming community nestled on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.
JMU offers several perks to all employees including:
* A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
* Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios.
* A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits.
* Holiday Breaks: The university is granted 12 holidays a year.
* Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join.
At JMU, we believe in Being the Change - and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.
Discover what makes JMU a great place to work: bit.ly/JMUEmployment
General Information:
The Customer ServiceRepresentative plays a key role in supporting the financial aid process by serving as a primary point of contact for students, parents, and the general public. This position is responsible for providing guidance on application procedures and eligibility requirements for all types of financial assistance, and for administering aid in accordance with federal, state, and institutional regulations, policies, and procedures.
Duties and Responsibilities:
* Counsels JMU student/parents and prospective students/parents, advising them of application processes and criteria, federal regulatory issues, status of application, professional judgment, and financial aid eligibility options.
* Works closely with other JMU offices (University Business Office, Registrar's Office and Centennial Scholars Program Office) to facilitate the initial and on-going enrollment of students.
* Assists students and parents with the completion of FAFSAs, FSAIDs, Master Promissory Notes and Entrance Loan Counseling.
* Works closely with loan area as well as the University Business Office.
* Works with local high schools and JMU community with requests for presentation and workshops.
* Assists with the Financial Aid email box as needed.
Qualifications:
Required:
* Demonstrated oral and written communication skills
* Commitment to professional customer service
* Exceptional time-management, problem-resolution, and organizational skills
* Ability to work independently
* Demonstrated accuracy and strong attention to detail
Additional Posting Information:
Conditions of Employment:
Employment is contingent upon the successful completion of a criminal background check.
This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
EEO Statement:
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.
We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: **************.
Reasonable Accommodation:
If you are an individual with a disability and need assistance searching or applying for jobs please contact us at ************** or ************. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
$15 hourly 12d ago
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Customer Service Representative
Rockingham Insurance Company 3.2
Patient service representative job in Harrisonburg, VA
POSITION MISSION: Provide high quality customer service through accurate, timely, and professional responses relative to researching and answering billing, payment and policy questions, providing coverage advice and premium change pricing, and processing policy changes. Assess customer needs, service insurance policies, collect confidential client information, prepare reports and maintain records.
POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Promote products and company positively, answering customer questions and addressing concerns
Communicate information, clearly and effectively, about policies and answer questions relating to coverage and premiums to customers managing expectations both via phone and email with a proactive approach
Respond to in-person, phone and written requests for information, providing accurate, timely and responsive assistance to customers and agents.
Data Entry for new business quotes, policy changes, and assign incoming email, mail, fax and voice messages to the correct agency team member
Communicate with customers, agents, and company personnel to secure information necessary to resolve inquiries and explain policy change, billing, cancellation and reinstatement procedures.
Develop and provide in-force policy change quotes for agents
Research and resolve questions and concerns raised by customers
Process daily downloads, incoming payments, endorsements, renewals, send Auto ID cards, mortgagee requests, and various other customer requests
Handle basic billing questions (where to pay, who to pay, what to pay) and pass any higher-level questions to a Customer Experience Agent
Document all conversations and interactions with customers, carriers and agents in AMS360 agency management system to support account sales, service and renewal cycle for follow up communication
Schedule annual coverage review meetings with customers for agents
Contact leads and schedule appointments for agents to present policies, quotes, and coverages
OTHER DUTIES
Assist in creating/maintaining prospective client lists from various sources
Other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.
Familiarity with all types of insurance policies (automobile, property, Agribusiness a plus, etc.), with a working knowledge of the insurance industry.
Proactively learn and grow knowledge of insurance coverage and carrier appetite.
Experience with using AMS 360 policy administration system or similar policy administration system.
Ability to understand generated sales reports.
Demonstrated ability to communicate, present, influence and sell effectively.
Experience in delivering and maintaining client-focused solutions.
Ability to work independently as well as support other team members.
Organized with strong attention to detail and accuracy; utilizes time and available resources effectively with ability to handle multiple priorities and deadlines simultaneously and effectively.
Continuously builds knowledge and skills connected with new developments in customer service, technology, and insurance products and services.
Obtain and/or maintain Virginia property and casualty insurance license.
COMPETENCIES:
Critical thinking
Detail oriented
Strong work ethic
Relationship building
Strong organizational/time management skills
Oral and written communication skills
Customer-Service Oriented
QUALIFICATIONS:
Minimum high school diploma, GED, or equivalent.
1+ years of demonstrated success in an insurance call center or independent agency environment.
Personal Lines insurance experience strongly preferred.
CISR, CPIA or similar designation(s) preferred.
Knowledge of Farm, Agribusiness, or Commercial underwriting experience helpful.
Current Virginia Property and Casualty License preferred.
Proficient in Microsoft Office (Word, Excel, Teams)
PHYSICAL DEMANDS:
Position operates in a professional office environment and routinely uses standard office and mobile equipment such as computers, phones, and photocopiers.
Position may require traveling to attending both internal and external meetings, attending conferences and other training events
Requirements:
PI9048667fc99d-31181-39404217
$29k-36k yearly est. 8d ago
Patient Service Representative
Zoll Lifevest
Patient service representative job in Harrisonburg, VA
Job Description
PatientServiceRepresentative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a PatientServiceRepresentative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PatientServiceRepresentative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
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$30k-37k yearly est. 3d ago
Pharmacy Technician / Patient Service Representative
Brightspring Health Services
Patient service representative job in Charlottesville, VA
Our Company
Amerita
Prepares technical and clerical tasks associated with the preparation, labeling and dispensing of pharmaceuticals. Plays an integral role in the inventory and quality assurance activities.
Schedule: Monday - Friday
8:30am - 5:30pm
• Competitive Pay
• Health, Dental, Vision & Life Insurance
• Company-Paid Short & Long-Term Disability
• Flexible Schedules & Paid Time Off
• Tuition Reimbursement
• Employee Discount Program & DailyPay
• 401k
• Pet Insurance
Responsibilities
Coordinates and facilitates new referrals and admissions through collaboration with nurses, customer service and distribution
Conducts and documents initial and ongoing assessment of specific patient, drug and disease information to identify real and potential drug-related problems or needs
Escalates to a clinician as needed
Answers inquiries from patients, families, physicians and other healthcare professionals. Escalates to a clinician as needed
Maintains thorough and appropriate documentation in the customer/patient record of all clinical activities and communication with patients, physicians and other healthcare professionals
Coordinates and schedules the preparation of IV therapies and home medical equipment orders with the assistance of the Pharmacist
Helps coordinate patient care activities with Pharmacists, Nurses, other Technicians and Patient Care Coordinators
Prepares labels, prescriptions and compounding/mixing worksheets and completes and maintains product lot numbers, expiration dates and batch records
Generates delivery/pick slips under the supervision of the Pharmacist. Picks and pulls supplies and home medical equipment
Obtains supply inventories from patients/clients and communicates information obtained to the Pharmacist as required and documents all communication in patient progress notes on the pharmacy computer system
Participates in branch management, department and intra-departmental meetings and quality improvement activities
Adheres to all accreditation, OSHA, FDA, state, local and federal regulations and standards relevant to infusion pharmacy and home medical equipment
Other duties as assigned
Supervisory Responsibility: No
Qualifications
Successful completion of an approved/accredited pharmacy technician training program; IV certification preferred
Registered Pharmacy Technician license in state of practice per state regulations
National Pharmacy Technician Certification as required by the state board of pharmacy in state of practice
One to three (1-3) years of related pharmacy experience in a home care setting, retail, or pharmacy setting
General knowledge of drug terminology, pharmaceutical calculations, drug use and aseptic techniques
Flexible schedule with the ability to work on-call evenings and weekends on an as-scheduled basis
Effective mathematical and communication skills required
Basic pharmacy knowledge of reading and interpreting prescriptions
Ability to work independently, accurately, and efficiently
Valid driver's license, preferred
Driving Position: Yes
**To perform this role will require constant sitting and typing on a keyboard with fingers, and occasional standing, and walking. The physical requirements will be the ability to push/pull and lift/carry 10-30 lbs**
About our Line of Business Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit ****************** Follow us on Facebook, LinkedIn, and X.
Salary Range USD $23.00 - $26.00 / Hour
$23-26 hourly Auto-Apply 5d ago
Scheduler- full-time
Uva Imaging
Patient service representative job in Charlottesville, VA
Full-time Description
UVA Imaging is seeking a highly motivated, enthusiastic, compassionate individual who is a strong communicator to join an energetic, patient-focused team! Are you passionate about patient care? Do you love interacting with people? Come and join our team as a Scheduler at our outpatient imaging center located in Charlottesville, Virginia.
PAY AND BENEFITS: Accomplishing our mission takes a team of people, who are dedicated to treating others as they expect to be treated and who consistently demonstrate mutual respect. We hold our employees in high regard as the key component to our success. We offer a total compensation package including competitive base pay and a comprehensive benefits program for your health, your quality of life, and your future:
Shift Differential Pay and Quarterly Bonus Program
Paid Time Off and Holiday Pay
Health Insurance including medical, dental, vision and prescription coverage with an FSA Account
401(k) plan with Company Match and Company-paid Life Insurance
Short-term and Long-term Disability and Employee Assistance Program
CAREER LADDER: We believe in advancement, upward mobility, and growth opportunities for our team members! This career ladder shows your point of entry into our team, as well as the growth and promotional opportunities available to you within our business office department: Scheduler I -- Scheduler II -- Business Office Supervisor -- Business Office Manager
The Business Office Team is responsible for collaborating and leading the Imaging Center team in providing excellent patient care and supporting the operational goals for both the Center and the organization. This includes all customer and patient-facing responsibilities including welcoming, registering, and overall patient coordination, as well as phone correspondence, scheduling appointments, inventory, and medical record management. The upper levels of this series also include the training, supervision, and management of Business Office team members. The overall scope for this series is designed to ensure the management and resources are available to maintain a quality, high functioning, and customer friendly Outpatient Imaging Center.
Requirements
EDUCATION:
To be competitive, must have high school diploma or general education degree (GED).
At UVA Imaging, our mission is to provide each patient with quality, personalized care in a comfortable setting while offering referring physicians imaging services that accommodate their most specific needs. We combine the comfort and convenience of outpatient care with the expertise and innovation of the University of Virginia Health System. To learn more, visit us at ***************************************************
Our Guiding Principles:
Image - Integrity is the fair and honest benchmark by which we make decisions and take actions, in every situation, every day.
Making a Difference - We distinguish our services by combining the comfort and convenience of outpatient imaging care with the innovation and expertise of University of Virginia Health System.
Accountability - We lead by example, insisting on ownership and responsibility for the services and care that we provide.
Growth - We are committed to meeting the evolving and expanding imaging needs of those we serve.
Excellence - We strive to do our best at all times by creating a quality driven, patient-centered, employee empowered and safe workplace.
Serving patients in over 50+ communities, OIA is an imaging center management & development operation that is committed to delivering an affordable diagnostic imaging option without compromising customer convenience, care, technology or results. We are always recruiting for talented individuals who are dedicated to excellent patient care and the highest level of customer service. Visit ****************************** today to view all our clinical and non-clinical career opportunities.
We are an Equal Opportunity Employer.
$41k-77k yearly est. 60d+ ago
Patient Coordinator
Wave Dental Professionals
Patient service representative job in Bridgewater, VA
Patient Coordinator - Join Our Friendly, Modern Dental Team! Summit Smiles | Bridgewater, Virginia
Are you an organized, outgoing, and detail-oriented professional who loves helping people? Summit Smiles is looking for a Patient Coordinator to join our growing team in our brand-new, state-of-the-art dental office! This is a fantastic opportunity to be part of a supportive, patient-focused environment where teamwork and positivity are at the heart of everything we do.
What You'll Do
Welcome and check in patients with a friendly, professional demeanor
Schedule, confirm, and manage appointments efficiently
Verify insurance and assist with treatment estimates
Process payments and maintain accurate patient records
Support the dental team to ensure a smooth daily flow
Communicate clearly with patients about their treatment and financial options
What We Offer
Full-Time Position
Schedule: 4 days per week and every other Saturday required
Full Benefits Package including health, dental, paid time off, 401k with match, life insurance and more
Competitive Pay + Monthly Performance Bonuses
Work with Open Dental software in a brand new state-of-the-art facility
Friendly, helpful, and supportive team environment
About You
At least 1-2 years of dental office experience preferred
Excellent communication and multitasking skills
Professional, reliable, and patient-focused
A positive attitude and team-first mindset
At Summit Smiles, we're passionate about creating beautiful smiles and a welcoming experience for every patient - and that starts with you!
Apply Today!
#indeedwavedp
Requirements
Education and Training
High School Diploma or equivalent.
Minimum one-year related experience and/or training; or equivalent of combination of education and experience.
FLSA Status: Hourly
Reports to: Operations Manager.
$26k-37k yearly est. 12d ago
Delivery Scheduler
Hoc, Leading Energy Markets Compliance Solutions Provider 3.9
Patient service representative job in Mount Jackson, VA
Apply Description
Various shifts available. Pay differential offered for night and weekend hours.
Our propane and ice scheduling team is growing with our business. Currently seeking a self-driven, team-oriented individual to plan, route, and schedule propane and ice deliveries to ensure customer satisfaction and efficient deliveries. This position works closely with the propane and ice delivery drivers, customers, and management to ensure deliveries are made efficiently and timely. Position will also be responsible for daily review of tracking reports, researching issues with a focus on efficient production and excellent customer service. Candidate will have strong written and verbal communication skills, excellent organizational skills with the ability to manage multiple tasks, good problem-solving skills, and proficiency in Word and Excel. Previous dispatch, scheduling, or planning experience a plus, but not required.
Excellent benefits package to include medical, optical, dental, disability, and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing.
Equal Employment Opportunity
$55k-101k yearly est. 60d+ ago
RMA Community Scheduler
Commonwealth Senior Living at Charlottesville 3.8
Patient service representative job in Charlottesville, VA
Check this out! Wednesdays just got a whole lot more exciting because we're bringing you Walk-In-Wednesday! Stop by our community to explore the many new and exciting, in-demand careers with representatives from each department in one location.
When: Every Wednesday from 10am-12pm
Location: 1550 Pantops Mountain Plc. Charlottesville, VA
The Community Scheduler is responsible for preparing and publishing the schedule for the community while ensuring proper staffing levels are maintained per regulation and overtime is minimized. The Community Scheduler will be required to work 20 hours a week as an RMA.
Qualifications
Must have a VA issued Registered Medication Aide License
Computer skills including but not limited to MS Office, email, and scheduling software, preferably OnShift
Interpersonal, organizational, and communication skills
Ability to juggle swing shifts and the individual availability of all staff
Demonstrates good judgment, problem solving and decision making skills
Ability to work independently
Staffing and scheduling experience preferred
Culture Ambassador
Models the core values of the company:
We Care About People
We Do the Right Thing
We are Passionate, Have Fun, and Celebrate Success
We Speak Up! It's Our Responsibility
We Take Ownership and Add Value
We are Respectful
Areas of Primary Responsibility
Creates and maintains staff schedules on a daily, weekly, and monthly basis per state guidelines and under the supervision of the department heads
Maintains and schedules for sick, vacation, and long term leave requests
Post the schedule by the 15th of the month for the following month
Maintain overtime under the 3% threshold
Communicate hiring needs based on hard to fill shifts and/or positions
$37k-50k yearly est. Auto-Apply 60d+ ago
Customer Service Representative II
Genpt
Patient service representative job in Harrisonburg, VA
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• May handle customer returns.
• May support specific customer(s).
• Assists less experienced Customer ServiceRepresentatives with addressing customer needs, including locating items and resolving problems.
• Performs other duties as assigned.
• Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires.
COMPANY INFORMATION
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
$26k-33k yearly est. Auto-Apply 50d ago
Outbound Scheduling Coordinator
Shamrock Foods 4.7
Patient service representative job in Verona, VA
The Outbound Scheduling Coordinator works in a fast paced environment to schedule all outbound freight while maintaining optimal building thru put, operational efficiency and on time route departures. * Scheduling outbound freight/routes based on departure times
* Maintain proper building thru put by releasing adequate amount of selection waves to keep up with needed building sorting
* Collaborate with transportation department to receive the necessary routes at proper time of the day.
* Provide excellent service to both internal and external customers (Operations, and Carriers)
* Ensure timely communication for any unexpected events which will affect flow of outbound freight (e.g., IT failure) to all stakeholders
* Other duties as assigned.
Qualifications:
* High school diploma or GED
* 1+ year logistics/warehouse experience preferred
* Demonstrated proficiency is Microsoft Office products Outlook, Word, and Excel
* Excellent interpersonal and communication skills
* Must be highly attentive to detail
* Must have the ability to multi-task
* Proven experience in providing high levels of customer service to internal and external customers
* Must be flexible and willing to work the demands of the department which may be subject to evenings, weekends and holidays.
Corporate Summary:
At Shamrock Foods Company, people come first - our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922.
Our Mission:
At Shamrock Foods Company, we live by our founding family's motto to "treat associates like family and customers like friends."
Why work for us?
Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy. That's why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck. And it doesn't stop there - our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education, wellness programs.
Equal Opportunity Employer
At Shamrock Foods Co all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.
$28k-37k yearly est. 18d ago
Full-Time Front Office Specialist
Healthy Community Health Centers 3.8
Patient service representative job in Harrisonburg, VA
Join our mission to provide patient-centered healthcare that is accessible and affordable for all. Pay Rate: $16.00/hr A Patient Experience Coordinator at the Healthy Community Health Center is a vital part of providing patient-centered healthcare that is accessible and affordable for all. Our Patient Experience Coordinators are part of a friendly and energetic team of professionals who support the health center in achieving patient centered medical care. The Patient Experience Coordinator is crafts a patients first impression through the phone or upon arriving at the health center.
Responsibilities
* Answering phones, locating and organizing patient records, and working collaboratively with all departments within the Health Center.
* Maintaining patient demographics and insurance records.
* Answering preliminary non-medical questions for patients.
* Organizing clinic calendars.
* Check in patients.
* Verifying demographics, insurance and sliding scale eligibility.
* Serving as a liaison between medical professionals and patients.
* Prepare the patients to have a successful interaction with the Health Center.
* Other responsibilities as assigned.
Patient service representative job in Charlottesville, VA
Are you energized by helping people solve real problems? Do you thrive on delivering exceptional service in a fast-paced, global environment? As a Client ServicesRepresentative (CSR) at CFA Institute, you will be on the front lines of our Global Contact Center, serving candidates, members, and prospective applicants from around the world. Your empathy, agility, and problem-solving skills will directly shape the experience of individuals pursuing one of the most respected credentials in finance.
This mid-shift role (11am-8pm ET) offers a unique opportunity to support our global audience during high-demand hours while growing your career in a mission-driven organization. CSRs gain broad organizational knowledge-an excellent foundation for future advancement across CFA Institute.
What You'll Do
* Serve as the first point of contact for global candidates and members, providing accurate, empathetic support across voice, chat, and written channels.
* Act as a brand ambassador, personalizing each interaction and striving for first-contact resolution.
* Troubleshoot technical, functional, and administrative issues related to CFA Institute portals, registrations, and vendor platforms.
* Handle sensitive information with professionalism and strict adherence to data-security protocols.
* Collaborate with colleagues in IT, Credentialing, Marketing, and other teams to drive continuous improvement.
* Maintain strong performance across customer satisfaction, productivity, quality assurance, and service metrics.
* Demonstrate cultural competency and inclusivity in every interaction with our global community.
What You'll Bring
Minimum Qualifications
* Proven success delivering frontline customer service resolving real-time issues for a diverse customer base.
* Experience in a fast-paced contact center or office environment with phone- and email-based service.
* Strong organizational skills and the ability to manage multiple priorities independently.
* Excellent verbal and written communication skills with a professional, diplomatic tone.
* Detail-oriented, tech-savvy, and eager to learn new systems and tools.
* Fluency in English (additional languages a plus).
* Must reside within a commutable distance to Charlottesville, VA (required for in-office training and monthly hybrid workdays).
Preferred Qualifications
* Experience with Salesforce Service Cloud or similar customer service/case management platforms.
Why Join Us?
Working at CFA Institute means being part of a global mission that advances the highest standards of ethics, education, and professional excellence in the investment profession. You'll enjoy:
* A culture that values empathy, learning, collaboration, and putting clients first.
* An environment where CSRs gain broad institutional understanding-an ideal foundation for career progression into roles across Operations, Credentialing, Member Services, IT partnerships, and more.
At CFA Institute, we are committed to transparency and equity in our hiring process. In compliance with wage transparency laws in many of the jurisdictions in which we recruit, we provide the following information regarding compensation for this position:
Expected salary range: $50,000-$55,000 annually
Other benefits include eligibility for annual incentives, 12% retirement employer contribution, and competitive medical benefits.
All salary ranges are subject to adjustment based on experience, education, and other factors relevant to the position. CFA Institute is an equal opportunity employer and encourages applications from all qualified individuals.
#LI-ML1 #LI-HYBRID
About CFA Institute
CFA Institute are the global leader in investment excellence and ethics. With nearly 200,000 charterholders across 160 markets, we drive professional growth, ethical behavior, and better markets. We care about our employees' well-being, offering industry-leading benefits like:
* Comprehensive health coverage for you and your family
* Generous leave and time off
* Competitive retirement plans
* Flexible work options
* Wellness, education, and support programs
If you feel this opportunity could be the next step in your career, we encourage you to click "Apply" and complete our three-minute application.
Be part of a team committed to putting investors first and growing economies. Follow us @CFAInstitute on LinkedIn and X.
Important Message: Your application must clearly demonstrate how you meet the requirements as CFA Institute cannot make assumptions about your education, experience, or location. We thank all those who apply. Only those selected for further consideration will be contacted.
We are an Equal Opportunity Employer. CFA Institute prohibits both discrimination and harassment with regard to all identifying characteristics: any individual employee, group of employees, or prospective employee on the basis of race, color, national origin, citizenship or immigration status, religion, creed or belief, age, marital or partnership status, marital or family status, care giver status, pregnancy and maternity, sexual and other reproductive health decisions, physical abilities/qualities, disability, sexual orientation, gender, gender identity or expression, predisposing genetic characteristic, military or veteran status, status as a victim or witness of domestic violence or sex offense or stalking, unemployment status, infectious disease carrier status, migrant worker status, educational background, socio-economic status, geographic location and culture or any other basis protected by applicable law. This policy impacts all aspects of employment, including but not limited to, recruitment, hiring, compensation, training, development, promotion, demotion, layoff, recall, furlough, transfer, leave of absence, and dismissal. This is a global policy that applies to all CFA Institute employees, regardless of location.
If, due to a disability or current medical condition, you need an accommodation or assistance to complete a job application, you can request one at any stage of the recruitment process. Please send an email to ******************************* noting the accommodations or assistance you are requesting. Please do not include any medical or health information in this email. We will review your request and contact you to discuss the possible options and arrangements. We will try our best to provide you with an accommodation or assistance that meets your needs and respects your preferences.
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$50k-55k yearly Auto-Apply 10d ago
Delivery Scheduler
Holtzman Corp
Patient service representative job in Mount Jackson, VA
Various shifts available. Pay differential offered for night and weekend hours. Our propane and ice scheduling team is growing with our business. Currently seeking a self-driven, team-oriented individual to plan, route, and schedule propane and ice deliveries to ensure customer satisfaction and efficient deliveries. This position works closely with the propane and ice delivery drivers, customers, and management to ensure deliveries are made efficiently and timely. Position will also be responsible for daily review of tracking reports, researching issues with a focus on efficient production and excellent customer service. Candidate will have strong written and verbal communication skills, excellent organizational skills with the ability to manage multiple tasks, good problem-solving skills, and proficiency in Word and Excel. Previous dispatch, scheduling, or planning experience a plus, but not required.
Excellent benefits package to include medical, optical, dental, disability, and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing.
Equal Employment Opportunity
$41k-78k yearly est. 60d+ ago
Patient Care Coordinator
North Lake Physical Therapy
Patient service representative job in Lovingston, VA
The Patient Care Coordinator is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. This position is the point of contact for all non-clinical patientservices. Your big smile in our fun and energetic clinic will go a long way!
Competitive compensation
Excellent benefits package including 401k, health, dental, and generous paid time off
Multiple opportunities for professional development, specialization, and leadership
Employee discount plans
Employee Assistance Program (EAP)
Investment from a company that wants you to succeed and thrive
Job Description
Greeting patients and providing outstanding customer service
Coordinating the care for each patient from initial evaluation to discharge
Answering phones
Electronic scheduling
Data entry
Verifying current personal and financial information
Maintaining patient charts and electronic medical records
Collecting, posting, and depositing patient payments
Faxing, filing, and performing any other duties as assigned
Qualifications
High school graduate or equivalent
Excellent in-person and phone customer service
Close attention to detail
Great time management and organizational skills
Team player attitude and energetic with a focus on excellent customer service
Additional Information
Rehab Associates of Central Virginia is an outpatient physical therapy clinic focusing on putting our patients' needs first. Our physical therapists have advanced degrees in specialty orthopedic care from head to toe. From musculoskeletal headaches to lower back pain to heel pain syndrome, we can help our patients' pain issues and return them to regular activity. Rehab Associates has 16 physical therapy clinics throughout Central Virginia.
At Rehab Associates of Central Virginia, we are dedicated to working with one another as a team across our sub-specialty practices, and with our physician partners, to:
Improve
the quality of life of every patient we treat.
Deliver
comprehensive, specialized physical therapy treatment in a caring and convenient manner to everyone we serve.
Utilize
our expertise to educate and inform our patients, making them more self-reliant in managing their health and well-being.
Provide
a caring and rewarding work environment for our employees to enhance their personal and professional lives.
Become
every patient and physician's trusted choice in expert physical therapy care for every rehabilitation need.
Join us and be a part of our talented team!
$22k-38k yearly est. 12h ago
Front Desk Coordinator - Staunton
The Joint Chiropractic 4.4
Patient service representative job in Staunton, VA
Job Description
Front Desk Coordinator - Part Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized front desk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
This role requires availability Monday - Friday, 9:45-7:00 and Saturday, 9:45-4:00 with occasional travel to our location in Charlottesville
Compensation and Benefits
Starting pay: $17-20 per hour + Bonus
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
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$17-20 hourly 20d ago
Hospital Based Bilingual Patient Advocate (Sun-Thurs 10-6:30)
Elevate Patient Financial Solution
Patient service representative job in Charlottesville, VA
Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Bilingual Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Charlottesville, VA, with a Sunday-Thursday schedule from 10:00 AM to 6:30 PM.
Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference?
As a Hospital Based Bilingual Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments.
Job Summary
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. This position is responsible for working as the liaison between the patient in need, the hospital facility and government agencies, proficiently and effectively communicating in English and Spanish.
Essential Duties and Responsibilities
* Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
* Complete the appropriate applications and following through until approved.
* Detailed, accurate and timely documentation in both Advocate and EPIC on all cases worked.
* Provide exceptional customer service at all times.
* Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases.
* Maintain assigned work queue of patient accounts.
* Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors.
* Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
* Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
* Assist the applicant with gathering any additional reports or records, and meeting appointment dates and times.
* As per established protocols, inform the client in a timely manner of all approvals and denials of coverage.
* Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases.
* Regular and timely attendance.
* All other duties as assigned
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
* High School Diploma or GED preferred, except when required by our client.
* Prior hospital experience preferred
* Adaptability when dealing with constantly changing processes, computer systems and government programs
* Professional experience working with state and federal programs
* Critical thinking skills
* Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift.
* Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
* Effectively communicate both orally and written, to a variety of individuals utilizing fluent Spanish and English.
* Ability to multitask to meet performance metrics while functioning in a fast-paced environment.
* Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code.
* Ability to multitask
* Ability to function in a fast-paced environment
Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
* Medical, Dental & Vision Insurance
* 401K (100% match for the first 3% & 50% match for the next 2%)
* 15 days of PTO
* 7 paid Holidays
* 2 Floating holidays
* 1 Elevate Day (floating holiday)
* Pet Insurance
* Employee referral bonus program
* Teamwork: We believe in teamwork and having fun together
* Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Elevate PFS is an Equal Opportunity Employer
#IND123
$29k-37k yearly est. 50d ago
Front Desk
Grand Fitness Mgmt, LLC
Patient service representative job in Charlottesville, VA
Job DescriptionDescription:
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
As the Front Desk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements:
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
$26k-34k yearly est. 12d ago
Patient Service Representative
Zoll Lifevest
Patient service representative job in Harrisonburg, VA
PatientServiceRepresentative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a PatientServiceRepresentative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PatientServiceRepresentative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
$30k-37k yearly est. Auto-Apply 60d+ ago
Pharmacy Technician / Patient Service Representative
Brightspring Health Services
Patient service representative job in Charlottesville, VA
Job Description
Prepares technical and clerical tasks associated with the preparation, labeling and dispensing of pharmaceuticals. Plays an integral role in the inventory and quality assurance activities.
Schedule:
Monday - Friday
8:30am - 5:30pm
• Competitive Pay
• Health, Dental, Vision & Life Insurance
• Company-Paid Short & Long-Term Disability
• Flexible Schedules & Paid Time Off
• Tuition Reimbursement
• Employee Discount Program & DailyPay
• 401k
• Pet Insurance
Responsibilities
Coordinates and facilitates new referrals and admissions through collaboration with nurses, customer service and distribution
Conducts and documents initial and ongoing assessment of specific patient, drug and disease information to identify real and potential drug-related problems or needs
Escalates to a clinician as needed
Answers inquiries from patients, families, physicians and other healthcare professionals. Escalates to a clinician as needed
Maintains thorough and appropriate documentation in the customer/patient record of all clinical activities and communication with patients, physicians and other healthcare professionals
Coordinates and schedules the preparation of IV therapies and home medical equipment orders with the assistance of the Pharmacist
Helps coordinate patient care activities with Pharmacists, Nurses, other Technicians and Patient Care Coordinators
Prepares labels, prescriptions and compounding/mixing worksheets and completes and maintains product lot numbers, expiration dates and batch records
Generates delivery/pick slips under the supervision of the Pharmacist. Picks and pulls supplies and home medical equipment
Obtains supply inventories from patients/clients and communicates information obtained to the Pharmacist as required and documents all communication in patient progress notes on the pharmacy computer system
Participates in branch management, department and intra-departmental meetings and quality improvement activities
Adheres to all accreditation, OSHA, FDA, state, local and federal regulations and standards relevant to infusion pharmacy and home medical equipment
Other duties as assigned
Supervisory Responsibility: No
Qualifications
Successful completion of an approved/accredited pharmacy technician training program; IV certification preferred
Registered Pharmacy Technician license in state of practice per state regulations
National Pharmacy Technician Certification as required by the state board of pharmacy in state of practice
One to three (1-3) years of related pharmacy experience in a home care setting, retail, or pharmacy setting
General knowledge of drug terminology, pharmaceutical calculations, drug use and aseptic techniques
Flexible schedule with the ability to work on-call evenings and weekends on an as-scheduled basis
Effective mathematical and communication skills required
Basic pharmacy knowledge of reading and interpreting prescriptions
Ability to work independently, accurately, and efficiently
Valid driver's license, preferred
Driving Position: Yes
**To perform this role will require constant sitting and typing on a keyboard with fingers, and occasional standing, and walking. The physical requirements will be the ability to push/pull and lift/carry 10-30 lbs**
$30k-36k yearly est. 10d ago
Front Desk Coordinator - Staunton, VA
The Joint Chiropractic 4.4
Patient service representative job in Staunton, VA
Front Desk Coordinator - Part Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized front desk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
This role requires 3 days of availability between Monday - Saturday with Occasional Travel to Charlottesville Office.
Compensation and Benefits
Starting pay: $17 - $19 per hour + Bonus
PTO
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$17-19 hourly Auto-Apply 42d ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Harrisonburg, VA?
The average patient service representative in Harrisonburg, VA earns between $27,000 and $40,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Harrisonburg, VA
$33,000
What are the biggest employers of Patient Service Representatives in Harrisonburg, VA?
The biggest employers of Patient Service Representatives in Harrisonburg, VA are: