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Patient service representative jobs in Joplin, MO - 87 jobs

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  • Customer Service Representative - State Farm Agent Team Member

    Jay Temaat-State Farm Agent

    Patient service representative job in Pittsburg, KS

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Parental leave Training & development Wellness resources Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Group Life Insurance Benefits 401K Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $27k-35k yearly est. 5d ago
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  • Customer Service Rep(09630) - 716 S Broadway

    Domino's Franchise

    Patient service representative job in Pittsburg, KS

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional InformationAdditional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $27k-35k yearly est. 7d ago
  • Patient Service Representative - Cancer Center

    MHM Support Services 4.4company rating

    Patient service representative job in Joplin, MO

    Find your calling at Mercy!The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.Position Details: Minimum Qualifications Education: High school diploma or equivalent. Skills, Knowledge and Abilities: • Strong verbal and written communication skills are essential for interacting with patients, healthcare professionals, and other staff members. The ability to communicate effectively and professionally is crucial in this role. • Proficiency in basic computer skills, including data entry and word processing. • Excellent customer service skills are essential for interacting with patients and visitors in a courteous and professional manner. PSRs should be empathetic, patient-focused, and able to handle inquiries and concerns with tact and diplomacy. • Accuracy and attention to detail are critical in this role, particularly when entering patient information, scheduling appointments, and processing documentation. • Ability to maintain confidentiality and follow privacy policy/procedure. Demonstrating discretion and maintaining patient privacy is paramount in this role. • Adaptable and able to work effectively under pressure, handling unexpected situations with professionalism and composure. • Attend and complete Clinic Core Front Desk Training post-hire. Physical Requirements: • Position requires the ability to push, pull, and/or lift 50 lbs. occasionally. • Position requires standing and walking during each shift. • Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties. Preferred Qualifications Experience: One year of applicable medical office experience. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
    $30k-33k yearly est. Auto-Apply 13d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Patient service representative job in Webb City, MO

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $27k-35k yearly est. 10h ago
  • Customer Service Rep

    Carsonvalleyhealth

    Patient service representative job in Webb City, MO

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $27k-35k yearly est. 10h ago
  • Parts & Service Solutions Representative

    Lift Truck Center, Inc.

    Patient service representative job in Joplin, MO

    Position Type: Full Time Shift: M-F 8:00-5:00 Status: Exempt Department: Service/Sales Reports To: Operations Manager Lift Truck Center, Inc., the authorized dealer for Toyota, a leading brand of lift trucks, is searching for a Parts and Service Solutions Representative for the Joplin and surrounding area. Prior experience in a related field, mechanical knowledge of industrial equipment, outside sale experience and computer skills are essential. Responsive sense of urgency, strong communication skills, positive attitude and support of our company core values are required. Summary: Manage and develop professional relationships with existing and prospective industrial customers within your assigned accounts. Our diverse customer base comprised largely of warehousing and manufacturing relies heavily on the lift trucks that move materials within their operation. As a service provider, it is our responsibility to consultatively understand the needs of our customers and help them tailor the levels and frequency of service that results in the lowest cost of operation and maximum equipment utilization. Essential Functions: Manage customer satisfaction and identify new opportunities for providing parts, service and tires for lift trucks and industrial equipment. Lift Truck Center Offers: competitive pay consisting of a base salary, commission, car allowance, professional growth opportunities, excellent benefits, and a safe & respectful team work environment. Qualifications Knowledge, Skills, Abilities: Ability to diplomatically handle issues and resolve problems through the collaboration with all company departments (utilizing a team approach and presenting a unified front to our customers). Good communication, interpersonal, organizational, and computer skills. Ensure that personal conduct and professionalism reflects favorably upon Lift Truck Center at all times. Abiding by company policy, Honest and Ethical business practices are required. Capable of multi-tasking and managing details. Input information in CRM software and ability to learn facets of our business operating system. Qualified applicants must be able to pass a drug, and criminal background check, take a Predictive Index assessment, and have a clean driving record. Lift Truck Center, Inc. is an equal opportunity employer. Finding the right employee is vitally important to our team. If hired, we recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this letter nor any other oral or written representations may be considered a contract for any specific period.
    $26k-36k yearly est. 9d ago
  • Customer Service Representative

    Missouri Insurance Advisors

    Patient service representative job in Joplin, MO

    Job DescriptionBenefits: Dental insurance Health insurance Paid time off Vision insurance Bonus based on performance Company parties Opportunity for advancement Training & development Customer Service Representative Start Date: ASAP Location: Joplin, MO Compensation: $17.25 Starting Hourly Pay, $18.00 at 90 Days, PLUS Annual Increase 50% Paid Health Insurance after 90 days with the company! Monday - Friday, 8:15 AM - 5:00 PM Our innovative and growing company is on the hunt for experienced customer service reps that are interested in being a part of something special. One of our mottos here at Mueller Insurance is work hard so you can play harder and we do just that. We have a fun loving culture that promises to grow you as a professional and take the time to invest in your future. We challenge our employees to meet both personal and professional goals so you may thrive in your everyday life. Candidates that are hired will be on the ground floor of an expanding organization, so you have the opportunity to contribute your unique skill sets and ideas. This is your chance to find not just a job, but a career. Take some time to review the information below for a better understanding about this position! WHAT YOU CAN EXPECT IN THE CUSTOMER SUCCESS POSITION: Youll be in a position that is vital to our company's success, where you have the opportunity to ensure our customers have a positive experience with our products and services. Your day to day will consist of communicating with our current clients through phone, email and SMS communication, to ensure that they are getting the most out of their experience. In this role you will need to learn the basics about Medicare and Ancillary products so that you can answer customer questions and explain policy coverage. You will maintain accurate records of client interactions and policy details. This position requires a person with excellent communication skills, specifically phone call etiquette. Our clients depend on us as professionals to be knowledgeable and well organized, therefore to excel you must have strong organizational and time management skills. Our organization thrives on its culture so being a team player is imperative to our mission. We are professionals and we expect all of our candidates to be professionals as well, so a high degree of professionalism and ethical standards is expected. WHAT TO EXPECT AS NEW EMPLOYEE AT MUELLER INSURANCE: Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
    $17.3 hourly 12d ago
  • Inbound Customer Service Representative

    Perunhr

    Patient service representative job in Joplin, MO

    Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes Provides feedback reports on call issues related to downtime and/or training issues Upsells to customers as necessary JOB REQUIREMENTS Minimum Education and Experience: High School Diploma or GED required; college degree preferred Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Bilingual language skills a plus JOB REQUIREMENTS Minimum Education and Experience: High School Diploma or GED required; college degree preferred Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Bilingual language skills a plus Knowledge, Skills and Abilities: Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time Ability to use phone and computer systems Excellent oral and written communication skills Strong listening/comprehension skills Ability to stay composed and objective Conversational, patient and confident, with a positive attitude
    $27k-35k yearly est. 60d+ ago
  • On-Site Service Representative (Part Time)

    W.W. Grainger, Inc. 4.6company rating

    Patient service representative job in Joplin, MO

    Req Number 327293 About Grainger W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit ***************** Compensation This position is hourly. The anticipated base pay compensation range for this position is $20.00 and $24.81 Rewards and Benefits * Medical, dental, vision, and life insurance coverage starts on day one of employment. * Access to up to 50% of your paycheck based on hours worked before payday. * 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. * 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. * Employee discounts, parental leave, and other benefits. * Safety shoes provided (where applicable). For additional information and details regarding Grainger's benefits, please click on the link below: ********************************************************************************** The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills. The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law. Onsite Service Representative Position Details: The Onsite Services Representative (OSR) reports to a Supervisor or Manager of Onsite Services and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth though customers' inventory management (KeepStock) program. Onsite Service Representatives (OSRs) also work with partners to implement sales strategy and to help customers understand how Grainger can provide solutions to their business' MRO needs. You Will: CUSTOMER SERVICE * Service multiple customer locations with the following specific responsibilities: * Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted * Gain knowledge of Grainger's offer to help improve orders through system integration. * Resolve customer problems promptly to retain and promote customer loyalty. * Follow designated route defined by routing software tools and maintain route guides. * Identify continuous improvement opportunities in productivity, process, and cycle time * Comply with safety and inspection requirements of the facility where the service is being provided. ACCOUNT GROWTH * Help create new orders by engaging with customers to identify additional product needs * Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings * Participate in quarterly reviews with customers and sales partners to assess viability of Inventory Solutions offerings You Have: * 3 years' experience in selling or service environment * High School Diploma or equivalent * Customer service and sales growth oriented * Collaboration and problem-solving skills * Handle different technical and operational issues * Have and maintain a valid driver's license in State of residence * Must carry required levels of automobile insurance We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.
    $20-24.8 hourly 4d ago
  • Customer Service Representative (Multi Branch Support)

    Security Finance 4.0company rating

    Patient service representative job in Joplin, MO

    Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training? Would you enjoy working in multiple locations in your area? Do you want multiple opportunities to advance you career? Do you want to work in an open, office environment? You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest! In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business. Prepare and process loans and income tax returns. We offer: TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals! Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story! Apply today!
    $27k-35k yearly est. Auto-Apply 4d ago
  • Medical Support Assistant (Advanced)

    Department of Veterans Affairs 4.4company rating

    Patient service representative job in Joplin, MO

    The Advanced Medical Support Assistant is in the Health Administration Service of the Veterans Health Care System of the Ozarks located in Fayetteville, Arkansas. (s) are physically located at the Joplin Clinic in Joplin, Missouri. Total Rewards of a Allied Health Professional The AMSA works collaboratively in an interdisciplinary coordinated care delivery model (i.e. PACT, Specialty Clinics, Compensation & Pension (C&P), and performs clerical duties, customer service and other duties as assigned for the proper and timely treatment of patients. The primary duties of the Advanced Medical Support Assistant may include but are not limited to: * Communicate with the patient, interdisciplinary teams, VA Medical Center, and other agencies. * Manage a system of follow-up care such as consults, tests, etc. * Processes incoming patient secure messaging through MyHealthyVet (MHV) and coordinates with care team as appropriate. * Participates in team huddles and team meetings to manage, plan, problem solve, and follow-up with patient care by sharing information and collaborating with the interdisciplinary team. * Setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs. * Identifies incomplete encounters and communicates findings to providers; as needed. * Assists the team to reinforce the plan of care and self-help solutions. * Enters appropriate information into the electronic record. * Monitors pre-appointment information and/or requirements to assure readiness for patient visit/procedure. * Ensures correct and update insurance information is captured. * Manages patient systems to verify and validate accuracy and resolve issues. * Evaluates patient information and clinic schedule lists to determine whether the patient requires an immediate appointment. * Informs team members about shared patients (i.e., those who receive their care at multiple VA centers or those who receive care in the community). * Schedules/reschedules, cancels, no shows, or add on appointments utilizing VSE software. Work Schedule: Monday - Friday, 8:00am - 4:30pm. Schedule subject to change based on the needs of the service. Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Ad Hoc - Telework may be authorized during specific situations like adverse weather conditions per Agency Policy and at the Services discretion. Virtual: This is not a virtual position. Functional Statement #: 564-00115-F Permanent Change of Station (PCS): Not Authorized
    $31k-38k yearly est. 9d ago
  • Group Practice Coordinator - College of Dental Medicine

    Kansas City University 4.1company rating

    Patient service representative job in Joplin, MO

    Job Type:StaffJob Description:The Group Practice Coordinator (GPC) is the administrative and operational facilitator for the Group Practice Comprehensive Care Clinic at the College of Dental Medicine. The GPC is the primary contact for patient communication within the group practice. Responsibilities include management of the group practice, coordination of patient appointment scheduling and student clinical scheduling (appointments). The GPC instructs the students in clinical operations and oversees the student business operations daily within the practice, tracks missing charges, approvals and lab cases. In addition, the GPC coordinates with the Group Practice Leader for patient assignment to students to support timely quality patient care while providing optimum educational experiences for students. The GPC also ensures that students follow all clinic guidelines and protocols. Essential Duties and Responsibilities: Management of the Comprehensive Care Group Practice consisting of up to 40 students at a time, and supporting clinical faculty Coordinate patient and procedure assignments in collaboration with faculty Manage patient and student clinician appointments. Provide consultative guidance to students regarding business transactions Engage in and support the process of Risk Management and Quality Assurance Facilitate patient record audits Act as a liaison between patient, student, and business office regarding resolution of outstanding balance collections Provide group practice report management and follow-up. Lead the Electronic Health Record system business continuity plan within the practice in the event of clinic information system failure Serve as a primary patient contact for patient questions or concerns and seeks follow up information as needed to resolve inconsistencies Contribute to the patient centered/student centered educational mission of the College of Dental Medicine Ensure student clinicians and faculty operate in an organized manner to provide patient care in a safe environment following OSHA and CDC guidelines for dentistry and blood borne pathogens Work independently and as part of the clinic team Monitor the indicators of student and patient progress in collaboration with Group Practice Leaders Facilitate emergency oral health care within the group practice Model effective dental teamwork, practice management, HIPPA compliance, and professionalism for students Other duties as needed to contribute to an efficient positive clinical operation Qualifications: Certified Dental Assistant, dental office manager, or any combination of education, training or experience that provides the required skills, knowledge and abilities, with a minimum of three to five years of relevant experience in a dental or medical healthcare facility preferred Excellent written and verbal communication skills. Must be able to effectively interact with patients, students, faculty, and other healthcare professionals Ability to understand medical/dental terminology and dental treatment plans preferred Experience with Electronic Health Record systems, computers, telephones, printers, copiers, and general office technology Equal Opportunity Employer KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state or local law. Annual Security Report KCU is committed to providing a safe campus for students, faculty, and staff. Our annual campus security report lists campus crimes and statistics for the campus and public areas around campus for the last three years, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. Thank you for your interest in a career at KCU!
    $47k-56k yearly est. Auto-Apply 60d+ ago
  • Claims Support/Customer Service Representative

    Point C

    Patient service representative job in Joplin, MO

    Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs. Our commitment and partnership means thinking beyond the typical solutions in the market - to do more for clients - and take them beyond the standard “Point A to Point B.” We have researched the most effective cost containment strategies and are driving down the cost of plans with innovative solutions such as, network and payment integrity, pharmacy benefits and care management. There are many companies with a mission. We are a mission with a company. The Claims Support / Customer Service Representative plays a key role in supporting Point C's claims operations by providing exceptional customer service and administrative support. This position is responsible for assisting members, clients, and internal teams with claims-related inquiries, maintaining accurate records, and ensuring timely processing and distribution of documentation. The ideal candidate is detail-oriented, organized, and committed to delivering a high level of service in a fast-paced, collaborative environment. Primary Responsibilities Serve as a first point of contact by answering incoming calls, assisting callers with claims-related inquiries, and routing calls as needed. Provide high-quality customer service to members, clients, and internal stakeholders via phone, email, and written correspondence. Support claims operations by repricing health claims, creating and distributing documentation, and maintaining accurate databases and records. Manage incoming and outgoing correspondence, including mail, faxes, and electronic communications. Collect, file, organize, and maintain confidential office and claims-related documents in both physical and digital formats. Ensure proper handling of sensitive and encrypted documents in compliance with company policies and privacy requirements. Assist with general administrative tasks to support efficient day-to-day office and claims operations. Qualifications Strong written and verbal communication skills, including the ability to actively listen and clearly explain information. Excellent organizational and time-management skills with the ability to prioritize tasks and manage multiple responsibilities. Demonstrated customer service skills with a professional, positive, and empathetic approach. Proficiency with basic computer applications, including word processing, spreadsheets, email, and database systems. High attention to detail and accuracy when handling data and documentation. Ability to work independently with minimal supervision while also collaborating effectively as part of a team. Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role. Pay Transparency$30,000-$33,000 USDBenefits: Comprehensive medical, dental, vision, and life insurance coverage 401(k) retirement plan with employer match Health Savings Account (HSA) & Flexible Spending Accounts (FSAs) Paid time off (PTO) and disability leave Employee Assistance Program (EAP) Equal Employment Opportunity: At Point C Health, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Point C Health is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
    $30k-33k yearly Auto-Apply 11d ago
  • Customer Service Representative

    Trustpilot 3.9company rating

    Patient service representative job in Carthage, MO

    We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here! CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed. This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you! In the Role Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions. Receive and process payments in customer accounts. Market to current, former, and potential customers to drive loan production. Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately. Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc. Process loan applications and collect payments due. Perform all other duties as assigned. Required High School Diploma or GED Must have a valid driver's license and reliable vehicle Preferred Cash Handling, Sales, or Customer Service experience Location: On-Site The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday. Who We Are Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers! Other team member benefits include: Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance Up to 3% 401(k) Match Paid Time Off (16 days per year after one full year, cash back for unused time) Paid Holidays Annual Raises and Performance Bonuses Monthly Incentive and Employee Referral Bonuses Participation in Charitable Campaigns Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy. At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us! Discover more about our company and culture! Read what our customers are saying about us!
    $26k-34k yearly est. Auto-Apply 41d ago
  • Nutrition Patient Service Representative - Part Time or PRN

    Freeman Health System 4.5company rating

    Patient service representative job in Joplin, MO

    Our Mission To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions. Schedule: Part Time or PRN available 20 hour a Week or As Needed About Us - Nutrition * Feed over 1,000 people a day including patients, families, and visitors in the cafeteria * Employ over 150 employees across all service levels * Executes caterings for the hospital and community * We build a strong culture of mentoring and growth for next level career opportunities What You'll Do Provides world class customer service to Health System patients while participating in a variety of areas of their meal ordering, preparation and delivery. Requirements * At least 18 years of age. * Attend on going education as available. Freeman Perks and Programs * For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one! * Health, vision, dental insurance * Retirement with employer match * Wellness program with discounts to Health Insurance or Cash Bonus with Participation * Milestone payments with longevity of employment * Paid Time Off (PTO) or Flex time off (FTO) * Extended Sick pay * Learning Center designated only for Freeman Family members * Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc. #LI -DNI
    $30k-34k yearly est. Auto-Apply 56d ago
  • Representative, Billing

    Liberty Utilities 3.7company rating

    Patient service representative job in Joplin, MO

    LU Service Corp. Joplin, MO, US, 64801 Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada. At Algonquin, our vision is to be the most trusted utility service provider in North America - a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together. We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you'll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders. Purpose An opportunity to join a dynamic team driven to source, attract and engage diverse top talent across North America. Accountabilities This position reports to the Supervisor of Billing and is responsible for the daily customer billing and a variety of other billing activities. * Performs all aspects of Billing, including Exceptions, Adjustments and Complaints efficiently and timely * Monitors bill production activities conducted by Liberty Utilities or any contracted billing vendor * Become competent in SAP in identifying issues, taking actions towards resolution; ensuring all exceptions are resolved accurately and timely * Ensures timely, accurate and quality billing processes and performs troubleshooting when necessary * Assists with meter reading exceptions * Completes service orders entered from customer service * Receives and processes billing transactions and requests. Further escalates items of a complex nature to the designated level of responsibility Other duties as assigned Education and Experience * High School diploma or a General Equivalency Diploma (GED) and two years of progressively responsible related experience * Utility industry experience preferred * Requires the ability to communicate with internal and/or external customers * Requires the ability to perform advanced mathematical operations and /or moderately complex statistical and/or accounting methods * Requires advance knowledge of various software applications to create documents, reports and/or graphics * Valid Operator's Driver's License and proof of current insurance. The employee must have the availability to travel if needed by the company and, accordingly, must possess or be eligible to obtain a US Passport. Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team. As the successful candidate Our Mission We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization-it is what drives us every day to fulfill our purpose. Our Vision We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make an impact. It guides and keeps us on the right path as we work towards fulfilling our purposes. Our Guiding Principles * Customer Centric * Integrity * Entrepreneurial * Teamwork * Owner mindset * Outcome focused * Continuous learning What we offer Collaborative environment with a genuine flexible working policy 401k Plan with matching Share purchase/match plan Leadership Development Program Volunteer paid days off Employee Assistance Program Achievement fund Free parking Variety of Health & Wellness programs Discount and Perks program We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further. We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities. Nearest Major Market: Joplin
    $31k-38k yearly est. 28d ago
  • Personal Insurance Customer Service Representative

    Wood Insurance Center

    Patient service representative job in Parsons, KS

    Job Description Wood Insurance Center is excited to have the opportunity for you to join our team! Located in Parsons, we are ready to add a Full-Time Personal Insurance Customer Service Representative to our fantastic team. Since 1961, we have been proud to serve the Four State region, advocating for our clients while navigating their insurance needs. We value each client and never take them for granted, and we are looking for individuals that are driven to provide excellent service to each client every day. Your excelled customer service skills and ability to build meaningful relationships with clients will make you invaluable to our team. Every member of our team is equally important to meet our shared goals. We offer professional development, including Property & Casualty Licensing assistance, a comprehensive benefits package, and more to help you meet your personal and professional goals. We can't wait to meet you; apply to join us today! Benefits Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Hands on Training Evenings Off Retirement Plan Career Growth Opportunities Mon-Fri Schedule Responsibilities Create insurance quotes, shop renewals, and update policies. Issue insurance documentation and update client information. Educate, advise, and cross sell clients. Maintain retention and build clientele via referrals, networking, and winbacks. Requirements Property & Casualty License Required. Licensing assistance provided. Customer service or sales experience required. Insurance experience a plus! Strong computer and technical skills, including Microsoft Office Suite and Agency Management Software proficiency. A team player who is self motivated and goal oriented. Professional written and verbal communication skills.
    $27k-35k yearly est. 4d ago
  • Customer Service Representative

    Mike Carpino Ford

    Patient service representative job in Parsons, KS

    Join a family-owned and operated dealership known for exceptional service and community values for over 20 years. Mike Carpino Ford Parsons is looking for a friendly, organized Customer Service Representative to support both our front desk and parts/service department. This hybrid role is perfect for someone who enjoys helping people and takes pride in keeping daily operations running smoothly. Key Responsibilities: Front Desk/Administrative Duties Greet customers warmly and maintain a clean, welcoming dealership environment Answer incoming calls, direct them to correct department, and take accurate messages Process payments for customers Handle administrative duties such as filing, scanning, scheduling, and data entry Prepare and reconcile daily deposits as needed Create, review, and process invoices accurately as needed Maintain accurate records and documentation for customer-facing transactions Support the accounting and service departments with basic clerical tasks Parts/Service Representative Duties Schedule service appointments for customers Assist customers and technicians in identifying and ordering correct parts Look up parts pricing and availability Create and process parts invoices, special orders, and returns Maintain organized parts storage Provide concierge support for all owner inquiries to assure customer needs are handled to best abilities. Establish follow up time Obtain customer and vehicle information Verify that the final invoice reconciles with the work performed on the repair order Qualifications Strong customer service and communication skills Ability to multitask while staying organized and detail-oriented Previous administrative, receptionist, retail, or automotive parts/service experience is helpful but not required Positive attitude, reliability, and willingness to learn A desire for a long-term career with a growing organization Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Ability to lift 50 pounds and work on your feet for extended periods of time High school diploma or equivalent Compensation & Benefits Entry-level position starting at $15/hour with opportunity for pay increase after 90-day performance evaluation Health Insurance PTO Holidays 401(K) Professional Development Assistance Tuition Reimbursement We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $15 hourly Auto-Apply 42d ago
  • Registration Specialist II - Cox Monett

    Cox Barton County Hospital

    Patient service representative job in Monett, MO

    Facility: Cox Monett: 1000 E. Hwy 60, Monett, Missouri, United States of America, 65708 Department: 1589 Patient Registration Monett Scheduled Weekly Hours: 0 Hours: Varied Work Shift: Rotating (United States of America) CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare's Best Places to work five times. Named one of America's Greatest Workplaces by Newsweek . Recognized as a Greatest Workplace for Women in both 2023 and 2024. Listed as one of the Greatest Workplaces for Diversity in 2024. Acknowledged by Forbes as one of the Best Employers for New Grads. Ranked among the Best Employers by State for Missouri. Healthcare Innovation's Top Companies to Work for in Healthcare in 2025. Benefits Medical, Vision, Dental, Retirement Plan with employer match, and many more! For a comprehensive list of benefits, please click here: Benefits | CoxHealth Job Description: The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department.Education ▪ Required: High school diploma or equivalent Experience ▪ Preferred: At least 1-2 years prior registration experience Skills ▪ Proficient in using computers and computer systems ▪ Excellent customer service skills and ability to work with the public and co-workers ▪ Excellent verbal and written communication skills. ▪ Ability to multi-task in a fast-paced environment ▪ Able to work independently and collaboratively in a team Licensure/Certification/Registration ▪ N/A
    $22k-29k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Allan Davis-State Farm Agent

    Patient service representative job in Bella Vista, AR

    Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Allan Davis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred.
    $25k-33k yearly est. 24d ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Joplin, MO?

The average patient service representative in Joplin, MO earns between $27,000 and $38,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Joplin, MO

$32,000

What are the biggest employers of Patient Service Representatives in Joplin, MO?

The biggest employers of Patient Service Representatives in Joplin, MO are:
  1. Freeman Health System
  2. MHM Services
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