Patient service representative jobs in Lancaster, PA - 557 jobs

About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Financially clears scheduled inpatient and outpatient services, including office visits, testing, diagnostic studies, surgeries and procedures, prior to date of service. The financial clearance process encompasses any or all of the following functions: * Verifies insurance eligibility and plan benefits. * Contact patients with inactive insurance coverage to obtain updated insurance information * Validates coordination of benefits between insurance carriers. * Explains insurance plan coverage and benefits to patients, as necessary. * Secures insurance authorizations and pre-certs for patient services both internal and external to Cooper. * Creates referrals for patients having a Cooper PCP. Contacts external PCPs to obtain referrals for patients scheduled with Cooper providers. * Refers patients with less than 100% coverage to Financial Screening Navigators. * Identifies copayment, deductible and co-insurance information. * Collects and processes patient liability payments prior to service. Provides clear and concise documentation in systems. Communicate daily with insurance companies, internal customers, providers and patients. Experience Required * 2 years of insurance verification or registration experience in a hospital or physician office preferred. * Working knowledge of medical insurance plans & products, coordination of benefits guidelines, and requirements for authorizations, pre-certifications and referrals preferred. * Proficiency in working with payor on-line portals, as well as NaviNet, Passport or other third-party eligibility systems preferred. * Experience working in a high-volume call center preferred. * Proficiency in IDX Flowcast, Imagecast, and EPIC EMR systems preferred. Education Requirements High School Diploma or equivalent. Special Requirements * Skilled in use of computers and software applications, i.e., Microsoft Word, Excel, Outlook, Access, registration and billing systems. * Basic knowledge of medical diagnoses and procedural codes * Excellent verbal and written communications skills * Ability to organize, take independent action and project Cooper values to customers and coworkers .

**Penn State Health** - **Lancaster Medical Center** **Work Type:** Part Time **FTE:** 0.50 **Shift:** Varied **Evening Shift Differential:** $ 2.00/hour **Night Shift Differential:** $ 2.50/hour **Hours:** Monday - Friday, late afternoon to evening **Recruiter Contact:** Amanda A. Frankhouser at ************************************* (MAILTO://*************************************) **SUMMARY OF POSITION:** Responsible for the scheduling of patient visits (including new, follow-up, cancellations, and rescheduling requests), pre-operative and/or diagnostic tests, and procedures (including operative and invasive procedures for assigned area of responsibility. **MINIMUM QUALIFICATIONS** : + High School Diploma or equivalent. + Minimum one (1) year experience required. **PREFERED QUALIFICATIONS** : + Knowledge of scheduling and/or billing systems preferred. + Knowledge of insurance carriers preferred. **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH LANCASTER MEDICAL CENTER?** Penn State Health Lancaster Medical Center is a 341,000-square-foot 129-bed acute care hospital that will give residents of Lancaster and York counties enhanced access to Penn State Health's expertise and specialty services! Through our core values of Respect, Integrity, Teamwork, and Excellence, our team is committed to compassionate care for our diverse patient population, our community, and each other. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Surgical Scheduler - Surgical Services **Location** US:PA:Lancaster | Clerical and Administrative | Part Time **Req ID** 82584

Patient Service Representative (PSR) ! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL

Our Mission, Vision, & Model of Care At Union Community Care, our purpose is at the forefront of all that we do: we stand for whole health to help you live your fullest life. We envision vibrant and healthy communities supported by inclusive healthcare that embraces each member's unique culture, needs, and values, and emboldens them to make healthful choices that fuel their well-being and the well-being of others. We believe in whole health. This means we address and heal disease but equally important, we work at the causes of the causes, the social ills that must be addressed to achieve true equity. We listen, learn, and embrace the complex lives and unique strengths of our patients, and we work hard to break down all barriers to care. This means we look through a grassroots lens. We connect with our communities because we are our communities. Each of us is a neighbor, a friend, a family member, and together, we are a trusted community health center. Qualifications JOB SUMMARY The Patient Access Specialist I functions as part of the clinical care team and is responsible for delivery of excellent customer service and accurately and efficiently performing patient registration, exit and appointment scheduling. SPECIFIC JOB DUTIES 1. Ensure all patients and visitors feel warmly welcomed at all Union Community Care sites. Set the tone for a superb care experience. 2. Provides superior telephone customer service for patients seeking access or assistance. This can include rotation through Call Cloud. 3. Verifies all patient demographic and insurance information and applies predetermined sliding fee discount. 4. Verifies coverage of insurance if needed (must keep password current for PROMISe, Navinet, Department of Public Welfare and other insurances). 5. Answers incoming phone calls (at site or in Call Cloud) professionally and knowledgably about Union Community Care access and services. 6. Fully understands and can apply the Sliding Fee Discount Policy and Procedures. Offers Sliding Fee Discount to all patients. Applies sliding fee in Athena. 7. Works buckets including appointments to schedule and reschedule. Checks the Portal Bucket for appointment requests. Contracts patients to reschedule cancelled appointments. 8. Monitors Solution Reach appointment communication platform and cancels, schedules and changes appointments as requested by patients. 9. Collects applicable fees or co-payments at the time of registration, prior to the scheduled visit. 10. Performs patient check-in ensuring that all consents are current, patient account is current, and all demographic data is up to date and accurate in the e-HR. 11. Prepares daily batch report and reconciles cash drawer using the registration collection closing procedure. 12. Performs daily importing and scanning of necessary paperwork and forms, labels and routes documents to the appropriate recipient in Athena, deletes duplicate documents and cover sheets. 13. Performs patient exit, scheduling any necessary follow up appointments and providing patients with orders and care instructions. 14. Helps with other team duties including cleaning rooms, printing labels, work follow-up buckets, reviews team buckets and handles anything that can be appropriately handled by medical reception including labeling and routing of documents and other tasks as needed. 15. Performs other work-related duties as assigned. POSITION REQUIREMENTS High School Diploma or G.E.D., Administrative Assistant Degree or Medical Assistant Degree Excellent customer service and interpersonal skills Exhibits excellent communication skills Attention to detail Good basic computer skills Strong team player Compliance with HIPAA regulations Knowledge of medical terminology a plus English proficiency required ESSENTIAL FUNCTIONS In order to fulfill the requirements of this position, duties 1-15 are considered essential functions of the job. ORGANIZATIONAL INVOLVEMENT This position is required to participate in mandatory all staff meetings, team meetings and trainings.

Job Description current customers. Assist with warehouse tasks as needed. Areas of responsibilities may include but are not limited to: Attract potential customers by answering product and service questions. Suggest additional products and services to potential and current customers. Manage large amounts of inbound and outbound calls. Anticipate customer needs, following up with previous customers to offer reorders or additional services. Responsible for product knowledge to answer customer questions. Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities. Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features. Closing sales and achieving sales targets. Create and maintain a database of current and potential customers. Assist with administrative tasks and warehouse work as needed. Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed. Participate in monthly and/or annual physical inventories. Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory. Stock, organize, and maintain showroom to maximize sales and maintain inventory. Maintain proper project details, documentation, and orders for specific large projects. Education, Skills, Experience, and Knowledge High school diploma/GED or equivalent work experience Customer service oriented with strong telephone, computer, and multi-tasking skills General knowledge of warehouse operations Must be able to operate a forklift and/or pallet jack Basic math and computer skills Ability to write legibly and communicate clearly with professionalism and courtesy Experience with inventory/inside sales and/or demonstrated success working with customers Work Environment Office and warehouse/fabrication environment Physical demands may include but are not limited to: High level of sitting, walking, standing, and/or climbing Stooping, bending, kneeling, and reaching Work outside/inside around machinery with moving parts and vehicles Exposure to all seasons of weather, as well as slippery and uneven surfaces Must be able to lift a minimum of 30lbs Travel None Exemption Status Non-exempt

We are a leading provider of homecare services throughout Pennsylvania. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities What You Will Do: Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Qualifications: Bilingual required ODP experience preferred Passion and dedication to help those in need Strong work ethic Strong communication skills High school diploma/GED (associate's degree or bachelor's degree preferred)

We are a leading provider of homecare services throughout Pennsylvania. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities What You Will Do: Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Qualifications: Bilingual required ODP experience preferred Passion and dedication to help those in need Strong work ethic Strong communication skills High school diploma/GED (associate's degree or bachelor's degree preferred)

Front Desk Coordinator - Full Time/Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule This role requires 40 hrs / week availability in the clinic with occasional local travel to community events. Compensation and Benefits Starting pay: $20 per hour + Bonus Medical and PTO pay Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.

Pay: $17.00 - $19.01/ hour Petras Orthodontics is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients. As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles. Schedule: Monday - Thursday, 7:45 AM - 5:15 PM Location: Pottsville & Reading, PA. Traveling between the following addresses: 2951 Saint Lawrence Avenue Reading, PA 19606 & 100 E. Union St Pottsville, PA 17901? Responsibilities Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal. Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized Filing and scanning medical documents and office forms as directed Verifying all patient demographic, health, pharmacy, and insurance information Schedule and confirm patient appointments Cleaning the front office work area and other maintenance assignments as directed Motivated and willing to learn on the job Experience working in the front desk area of a medical/dental practice preferred Strong customer service skills; ability to communicate well Demonstrated desire to work with children in a pediatric setting Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines Qualifications Motivated and willing to learn on the job Front desk experience in a fast-paced environment Experience working in the front desk area of a medical/dental practice preferred Strong customer service skills; ability to communicate well Demonstrated desire to work with children in a pediatric setting Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines What We Offer We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide: Medical and Vision Insurance: You're eligible starting the first month after you join. Dental Coverage: Enjoy this benefit with $0 premium. 401(k) Plan with Company Match: We help you plan for your future with our matching program. Generous Paid Time Off and Holidays: Take the time you need to relax and recharge. Employee Referral Program: Earn rewards for bringing talented individuals to our team. Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program. Pet Insurance: We understand the importance of furry family members too. Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role. Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options. Who We Are Petras Orthodontics Dr. James Petras and his team are committed to providing superior orthodontic care. Dr. Petras is passionate about creating beautiful, confident smiles. Petras Orthodontics serves the Reading, Pennsylvania area and surrounding communities with quality orthodontic care including braces and Invisalign for patients of all ages. #IND

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The customer service representative operates on various functional levels within the call center. Handling a high volume of calls is the top priority while handling back-office functions such as billing, field service processing which entails scheduling and completion, collections, bad debt and cash processing. The customer service representative is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge of company policies and procedures and PA regulatory commission requirements. Primary Duties/Responsibilities: Ensure customer calls/contacts, billing, collections, cashiering, field orders, and other customer service functions, are handled effectively, timely, and efficiently in a knowledgeable and positive manner. Receives, investigates and resolves customer calls, emails, complaints and inquiries pertaining to billing, collections, and other customer service functions. Responsible for achieving customer service metrics and satisfaction levels. Ensure all service orders are complete and entered into the CIS. Assist with routing new development for meter reading and entry into CIS. Process customer payments, prepare daily deposits, maintain cash reports. Prepare billing adjustments. Efficiently and accurately prepares, updates, maintains and files a variety of customer billing and collections information, service orders, data, reports, and the like. Promotes/explains company initiatives, programs, and processes to customers, and obtains appropriate information from customers (ACH, ebilling, conservation, etc.). Qualifications Education/Experience/Background: High School Diploma/GED is required. Associate's degree or equivalent from a two-year college or technical school preferred. Regulated Utility or Municipality customer service experience preferred. Experience using CC&B Customer Billing Information System or similar is preferred. 2 years previous call center, front office, bad debt, back office, and/or billing customer service experience required. Knowledge/Skills/Abilities: Excellent customer service skills with the ability to handle irate customer interactions as needed. Excellent verbal and written communication skills. Strong interpersonal and people skills. Active listening abilities. Proficiency in Google Suite or similar products. Ability to work on multiple tasks simultaneously and adapt to changing priorities in a fast-paced environment. Strong attention to detail. Good organization and problem-solving skills. Ability to work effectively in a team environment and with other departments. Additional Information Pay Rate: $24.18 per hour. Additional Information Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job Description BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Company Overview: BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. As a key member of the Intake team, a Patient Access Liaison (PAL)- Active will be responsible for on-going monthly eligibility monitoring of Active patients. If/when change of insurance or benefits is identified, PAL- Active will work with patient, sales, and/or physician to obtain new insurance and/or supporting clinical documentation to secure authorization. PAL- Active will advise the Reimbursement Specialists of new insurance and the need for new benefits verification and prior authorization if applicable. PAL- Active will continue to be the point of contact with patients, sales, physician to provide updates as necessary and may also assist with authorization and benefits questions from patients as they arise. A PAL- Active will be aligned to specific teams and will be responsible for monitoring coverage for that set of patients. This role will work closely with data entry, reimbursement, nurse coordination, and pharmacy operations team members supporting various stages of the intake and pharmacy management processes and will understand the case status and next steps for each referral they are responsible for supporting. Compensation: Up To $29.00 Per Hour Based Upon Experience Final compensation offer to candidate may vary based upon work experience, education, and/or skill level. Location: Position is on site at Overland Park, KS or Garnet Valley, PA offices Schedule: 8:30 am-5:00 pm EST or 8:30 am-5 pm CST, MST or PST QUALIFICATION REQUIREMENTS 1-3 years of experience managing patient referral and prescription activities or reimbursement services in infusion or specialty therapies 1-3 years of experience providing customer service in health care setting (patients and/or providers), including meeting high quality standards for services and evaluation of customer satisfaction Electronic health medical record or pharmacy patient management experience High School Diploma or equivalent, Bachelors' Degree preferred Ability to multitask in a fast-paced environment Proficient in medical or pharmacy terminology, written or verbal Moderate skills in Microsoft Office (including Word, Excel, PowerPoint, etc.) Willing to travel up to 5% of the time for business purposes (when necessary to attend meetings, conferences, seminars, etc.) QUALIFICATIONS PREFERRED 1-3 years of experience in supporting prescriber, healthcare setting, patient, and field facing communications related to referral or prescription services in infusion or specialty therapies General understanding of prescription benefits, insurance/payer requirements, and verification processes General experience working in a health care setting or services environment General knowledge of infusion therapy process and patient needs ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Monitor CareTend queues for Active patients and review eligibility monthly. Ensure authorization is on file and there are no barriers to servicing a patient before Pharmacy team contacts patient to set up delivery. If any insurance coverage issues are identified, PAL- Active will work with patient, sales representative and Physician to obtain any necessary information for further review to overcome the barrier. Assist with PAL-Pending duties as needed for coverage or additional support Ensure last events are accurate and cases are progressing as expected Perform activities timely and ensure downstream teams are aware of any potential service delays Work closely with Reimbursement Specialists and conveys outcomes of benefit investigation activities with patient when it comes to patient out of pocket costs, financial responsibility, and financial assistance options for patient support consideration Work closely and communicate with Nurse Coordination team for those patients who intend to move forward with service and require in-home nurse care to be scheduled and organized around prescription fulfillment and shipping Work closely and communicate with Pharmacy operations team members ensuring clinical and fulfillment resources have everything they need to successfully support the on-boarding and on-going fulfillment for a new patient referral/prescription Produce written documentation representing all provider, patient, caregiver, and/or field team updates and communications in necessary systems of record Understand referral process, volume, and workload metrics and goals established by leadership; use goals to effectively organize referral workload and daily activities for successful outreach and completion of referral steps needed to attain service outcomes/determination Support use of technology and other innovative digital channels for internal and external stakeholder communication as directed by leadership; leverage professional and effective communication skills when utilizing technology for written correspondence with these stakeholders Have strong understanding of referral and prescription management processes and available services to effectively convey status, outcomes, and next steps to team members as well as referral source, patients, and field resources as expected and needed NON-ESSENTIAL FUNCTIONS & RESPONSIBILITIES Ability to prioritize and handle multiple tasks and projects concurrently General knowledge and understanding of referral profitability and reimbursement options related to referral and patient population being served Support general administrative activities to navigate patient, provider, and field outreach (i.e. mailings, documentation development, scheduling of meetings/discussions, etc.) Must have scheduling flexibility and be able to work overtime (from time to time upon request) Careful attention to detail Act as a resource to other departments and participate in department meeting and office presentations with your expertise in this area of referral services Performs related duties as requested by leadership Participates in quality assurance activities and audits as directed Overnight travel on occasion by car and airplane KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS Working knowledge of medical terminology Ability to perform referral related work and tasks in an organized fashion with focus on complete information and time related deadlines Ability to complete multiple projects with time sensitive deadlines Ability to manage more than one priority project at a time Ability to work as part of a team/committee to complete assigned tasks Ability to exercise independent judgment and at times, work independently Ability to enlist cooperation of other people and department in completing assigned work and projects Ability to actively communicate, inspire and motivate peers, customers, and other stakeholders encountered in the referral services department Ability to think and act strategically and proactively Ability to maintain accurate records and prepare reports and correspondence related to the work Communication Skills Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; demonstrates group presentation skills; actively participates in meetings Written Communication - Writes clearly and informatively with professional context and direction; edits work for spelling and grammar; varies writing style to meet needs of audience; presents qualitative and quantitative data effectively; able to read and interpret written information effectively. Computer Skills Become and remain proficient is all technology platforms, applications, and programs necessary to perform Patient Access Liaison (PAL)- Active duties PHYSICAL DEMANDS AND WORK ENVIRONMENT This position requires constant sitting with occasional walking, standing, kneeling or stooping. This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms. This position requires constant talking and hearing. Specific vision abilities required by this job include close vision and the ability to adjust focus. This position must occasionally lift and/or move up to 20 pounds Required to move/lift physical hardware. AMERICANS WITH DISABILITY SPECIFICATIONS PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER Will participate in legal and ethical compliance training each year. Will consistently behave in compliance with the BioMatrix, LLC's legal and ethical policies and procedures. Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual. Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others).

Apply now Penn State Health - Penn State Health Corporation Work Type: Full Time FTE: 1.00 Shift: Evening Evening Shift Differential: $2.00/hour Hours: 2 8's, 2 12's, every 3rd wknd; 3:00p - 11:30p; 11:00a - 11:30p; 3:00p - 3:30a Recruiter Contact: Garrett C. Kieffer at [email protected] SUMMARY OF POSITION: The Emergency Department Registration Associate initiates the revenue cycle process for all services rendered in the emergency department setting while adhering to EMTALA regulations pertaining to registration. The incumbent is responsible for securing all information required to accurately create and complete the patient registration, eligibility verification, identification of health insurance requirements, and reviewing regulatory requirements for admissions, observations, and surgical day care visits. Emergency Department Registration Associates are offered flexible schedules and growth opportunities within the department. In this position, you'll have the opportunity to demonstrate compassion and empathy towards our patients and visitors, while also developing essential customer service and interpersonal skills in a diverse setting! MINIMUM QUALIFICATION(S): * High School Diploma or equivalent. PREFERRED QUALIFICATION(S): * Prior experience in medical health insurance knowledge, Medical terminology and Revenue Cycle experience preferred. WHY PENN STATE HEALTH? Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below: * Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). * Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave. * Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. * Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. * Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. WHY PENN STATE HEALTH CORPORATION? There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system. Within Penn State Health's Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth. YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you. This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities. Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination. Union: Non Bargained Apply now Join our Penn State Health Talent Network Get job alerts tailored to your interests and updates on new roles delivered to your inbox. Sign Up Now

The PSR provides vital customer service via telephone and in person. This position is responsible for answering calls on LCH's main line, routing calls to appropriate staff, making appointments for the health center and providing basic information. When functioning in the role of front office reception, the PSR directs patients to the proper service, performs patient intake and assessment, provides check-out services, collects and records fees, and provides patient services (appointments and inquiries). Qualifications This is a full-time position requiring 2 evenings per week. Bilingual fluency in Spanish and English required Current Driver's License (PA, DE, or MD) High school diploma or equivalent Computer software experience: Excel, Word, Access Good written and verbal communication skills

* The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. * Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. * Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. * The Patient Services Representative is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned. #READ Qualifications Education Requirements * High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education Required Skills * Computer Skills to include use and navigation * Customer Service Skills * Detail Oriented * Excellent Communication Skills * Excellent Interpersonal Skills * General Clerical Skills * Microsoft Excel * Microsoft Outlook * Microsoft PowerPoint * Microsoft Word * Multi Line Telephone Operational Skills * Organizational Skills Overview Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area. Discover why our hospital is a great place to work-take a virtual tour of our facility here: Reading Hospital Virtual Tour

Responsible for gathering and maintaining patient demographic and financial information when necessary. Review outstanding Pre-cert requests and ensure authorization is obtained and documented accurately and timely. Collaborates with physicians, provider office staff, in ascertaining the appropriate authorization based on medical necessity and the treatment plan provided. Verify/obtain additional clinical information and insurance authorizations/referrals. Communicates direct/indirect with insurance companies to obtain insurance verification and precertification for approval. Job Duties • Verify eligibility and obtain authorization through telephonic interaction or using an online insurance portal. • Obtains necessary authorizations in a timely manner • Liaise with doctor's offices, hospital staff, insurance representatives, Financial Services personnel (PFS) and other departments across the organization to ensure authorization and/or referrals for services on file and accurate with the payer resulting in maximized reimbursement. • Manages and resolves coverage and authorization issues from intake to final resolution. Job requirements: • Strong written and verbal communication and organization skills • Excellent computer skills including Microsoft Office products • Demonstrates the ability to be self-motivated and prioritize tasks efficiently and accurately

Full-time Description Smilebuilderz Mission To develop an elite team of professionals that set the standard for providing quality oral healthcare solutions. Through our consistent professionalism and effectiveness, we will become admired by our peers and respected by our patients. Summary of Benefits • Paid Time Off for FT Staff • Paid Holidays • Discounted Dental Services • EAP Services • Employee Referral Program • Employee Discounts • Employee Events Throughout the Year IN ADDITION, SMILEBUILDERZ OFFERS: • Medical, Dental, & Vision Insurance • Flexible Spending Account • Health Savings Account • Voluntary Accident & Critical Illness Benefit • Voluntary Term Life Insurance • Long Term & Short Term Disability • 401(K) Plan Job Summary: The Patient Care Coordinator's primary responsibility is managing a doctor's schedule by developing and maintaining relationships with patients. Essential Job Functions: Greet all new patients assigned to your doctor by introducing yourself as the Care Coordinator. Review all new patients' paperwork prior to visit when available, or at visit if not previously submitted and added to document center. Confirm all necessary consents and clearances are in patient document center prior to the time of appointment. Confirm appointments are scheduled correctly and in the appropriate time frames. Verify that all lab cases are present for scheduled appointments. Prepare and review daily schedule prior to the beginning of the day; present any concerns or modifications needed to maintain a full schedule. Prepare and present patient treatment to include: Doctor's recommended treatment, Treatment options, Treatment timeline Patient education to the value of treatment recommendations. Financial arrangements Schedule treatment Actively participate in filling your hygiene teams schedule Maintain pre-authorization records, resubmission of denials, and scheduling of approvals. Monitor Dentrix reports to locate unscheduled treatment. Provide checkup calls to all emergency and complex cases. Maintain patient relationships by acknowledging patient life milestones, family events, and birthdays. Other Functions: Assist with other projects and tasks as assigned by the General Manager. Policy, procedure, standards and scopes of practice. Exceptional customer service skills. Strong communication skills. Professional demeanor. Exceptional patient education ability. Self motivation Ability to multitask. Ability to facilitate change as directed. Excellent keyboard/computer skills. Team focused. Machines/Tools/Equipment: Basic computer systems and practice management software. Multi-line phone system. Working Conditions: 12 hour shifts. Shift differential applies to Saturdays! Required to sit for extended periods of time. Primarily a controlled office environment with frequent exposure to clinical situations. Join our Team Today! Click the following link to learn more! **********************************************************************

AS A REGISTRATION/PBX CLERK,you'll greet public/employees in a pleasant, empathetic and diplomatic manner. Obtains and enters into the HIS/EMR all biographic, demographic, and insurance information for admissions, same day surgery, short procedures, out patients, and emergency patients. Operates the hospital switchboard and monitors various alarm panels. Coordinates all outpatient procedures needed during the patient visit. Schedules and places orders for ancillary departments. Interacts with the technical staff as necessary. Performs miscellaneous hospital communications and clerical duties. Completes other duties as assigned. QUALIFICATIONS: * Be a High school graduate with office experience. * Have two (2) years health care experience preferred. * Have data entry, word processing, typing, filing and general office skills (scanner, fax machine, copier, telephone, etc.) * Be a courteous public reception and proper telephone etiquette required. Must have an ability to problem solve. * Have knowledge of medical terminology Knowledge of Patient Registration/Admissions Process and Insurance coverage knowledge preferred. * Have working knowledge of HIS/EMR entry system preferred. WHAT WE OFFER: * Competitive Compensation based on experience * Shift and Weekend Pay Differentials * Professional Development * Supportive and Experienced Peers BENEFITS: * Medical, Dental, and Vision offered the first month after start date * Paid Time Off * 403(b) retirement plan with company match * Short & Long Term disability coverage * Life Insurance * Flex Spending Account * 25% discount on all services at Penn Highlands Healthcare facilities * Cafeteria Discount * Employee Assistance Program (EAP) * Health & Wellness Programs

←Back to all jobs at All American Home Care LLC Patient Care Coordinator All American Home Care LLC is an EEO Employer - M/F/Disability/Protected Veteran Status · Providing coordinated care to patients by developing, monitoring, and evaluating their home health care plans. · Ensure a high level of care for the patient given by the home health aides. · Scheduling agency home health care aides accordingly and ensuring agency aides work their scheduled shift. · Managing last minute calls outs, finding appropriate coverage. · Developing an on-call pool of agency aides with various shifts in coordination with Human Resources · Communicate with referral sources and Case Managers to provide an excellent customer service experience · Listening to needs of clients and matching them to the appropriate caregiver(s) · Manage Caseload of 100+ patients · Review the care plan with patients and caregiver · Resolve caregiver and client grievances and complaints · Address over utilization of hours · Reporting personnel performance issues · Ensure caseload retention · Contribute to team efforts by accomplishing related results as needed Minimum Qualifications: High school graduate 2+ Years experience in a Home Care or Service Coordination role. Demonstrated capability maintaining strict confidentiality Proven ability to generate leads and monitor referrals Strong typing and computer skills Comfortable with closing/asking for business Well organized, accurate, and attentive to detail Excellent communication, public relations and follow up skills Experience with HHA Exchange and EVV Bilingual English/Spanish preferred. Our mission at All American Home Care is to provide quality care to people at all stages of life that need assistance and prefer the comfort and familiarity that their own home offers. Our compassionate, experienced caregivers help our patients enjoy a higher quality of life and cultivate a sense of confidence and satisfaction that transcends the ordinary client/caregiver relationship. Much like our staff, we consider our valued patients as part of our family-the ever-expanding All American Home Care family. Job Type: Full-time Salary: $18.00 - $23.00 per hour Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Supplemental pay types: Bonus pay COVID-19 considerations: Education: High school or equivalent (Preferred) Experience: HHA EXCHANGE: 1 year (Preferred) EVV: 1 year (Preferred) Language: Spanish (Preferred) Please visit our careers page to see more job opportunities.

Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: * 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) * Continuing education opportunities * Scholarship program for employees * Matching 401(k) plan for all employees * Comprehensive insurance plans for medical, dental and vision coverage for full-time employees * Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees * Flexible spending account plans for full-time employees * Minimum essential coverage health insurance plan for all employees * Electronic medical records and mobile devices for all clinicians * Incentivized bonus plan Responsibilities Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders. Qualifications * Must possess a high school diploma or equivalent. * Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services. * Must have basic demonstrated technology skills, including operation of a mobile device. Education and experience, preferred * Previous experience in home health, hospice, or pediatrics is preferred. Requirements* * Must possess a valid state driver license * Must maintain automobile liability insurance as required by law * Must maintain dependable transportation in good working condition * Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.