Patient service representative jobs in Saint George, UT - 40 jobs
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Patient Service Representative
Customer Service Representative
Patient Care Coordinator
Clinic Receptionist
Front Desk Coordinator
Scheduler
Patient Services Representative
Surgery Partners Careers 4.6
Patient service representative job in Saint George, UT
Check patients in for surgery from 5:45am-8:15am, collect payment and set up payment plans over the phone before surgery, prepare patient surgery charts, communicating with patient and family members; insurance verification and eligibility; insurance pre-authorization/pre-certifications.
Primary Responsibilities:
Ensure overall total customer satisfaction.
Greet patients in a courteous and professional manner.
Answer all incoming calls in a courteous and professional manner.
Being confident and comfortable discussing financial payments in a professional and customer friendly manner.
Respond to the patients' needs or direct them to the appropriate person for assistance.
Take detailed messages and confirm the appropriate people receive them.
Obtain overall operational knowledge of the center in order to assist in the triage process.
Ensure that patients' needs are handled in a timely and efficient manner.
Prepare new chart including a copy of the insurance card(s), demographic information sheet, any referrals and obtain any signatures on center required paper work.
Established patients - verify demographic and insurance information at each visit.
On the day of surgery, enter patient charges, payments into system.
Collect unmet deductibles, coinsurance, co-payments and outstanding past due patient
balances on the day of surgery.
Ensure that paperwork processing is confidential, efficient and timely.
Position Description:
Perform necessary End of Day process for the center.
Pull patient charts for the next day's appointments by the end of the current day.
File all charts by the end of the day.
Maintain a neat and orderly workspace and an adequate supply of charts, forms and tools to perform the job.
Maintain strictest confidentially of all information related to medical records,
communication between staff and the patient as well as any events surrounding the patients' treatment.
Perform all other duties as assigned.
Qualifications:
Education: High School Diploma or GED required.
Skills and Abilities: Excellent communication skills, both written and verbal.
Ability to work independently.
Ability to understand and interpret policies and regulations.
Strong information systems knowledge - particular knowledge of Microsoft Windows, Excel and Word required.
Benefits:
Comprehensive health, dental, and vision insurance
Health Savings Account with an employer contribution
Life Insurance
PTO
401(k) retirement plan with a company match
And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
$26k-30k yearly est. 4d ago
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Patient Care Coordinator PRN
Mountain Land Rehabilitation 3.8
Patient service representative job in Saint George, UT
Part-time Description
Location: Various Clinics including St. George Dixie, St. George Sunriver, & Ivins (various clinics in St. George area)
Schedule: M - F anytime 7 am - 7 pm
Pay Range: $18 - $20/hour
Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training
The Position:
Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you'll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare.
What You'll Do:
Greet and check in patients, creating a friendly and professional first impression
Manage physical therapists' schedules using our scheduling software
Collect co-pays, co-insurance, deductibles, and private payments at time of service
Answer phones and respond to emails with exceptional customer service
Maintain HIPAA compliance and confidentiality in all patient interactions
Keep the front desk and waiting area organized, efficient, and welcoming
Assist with medical record updates and administrative tasks
What We're Looking For:
Previous front office, medical receptionist, or customer service experience preferred
Comfort using Microsoft Office and learning a scheduling software
Strong communication and multitasking skills
Friendly, team-oriented personality with a professional demeanor
Willingness to learn and grow in a healthcare setting
Why Join Us:
Supportive team culture with mentorship at every stage of your career
Room to grow into roles in medical billing, office management, or clinic operations
Work that makes a difference by helping patients on their journey to recovery
Requirements
High school diploma or equivalent
Friendly, professional communication skills
Comfortable using computers and learning new software
Able to multitask in a fast-paced clinic
Reliable and punctual
Customer service or office experience preferred
Salary Description $18 - $20/hour
$18-20 hourly 24d ago
Customer Service Representative - Patient Registration
R1 Revenue Cycle Management
Patient service representative job in Saint George, UT
Shift Hours: Week 1: Sunday, Monday, Thursday, Friday 10:00 AM - 8:30 PM Week 2: Sunday 8:00 AM - 2:00 PM, Tuesday & Friday 1-:00 AM - 8:30 PM R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Customer ServiceRepresentative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here's what you can expect working in Patient Registration (Customer Service):
* Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
* Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
* Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
* A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirements:
* High School Diploma or GED
* Excellent customer service experience
For this US-based position, the base pay range is $16.00 - $22.30 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
$16-22.3 hourly Auto-Apply 42d ago
Clinic Receptionist (Part-Time)
Paiute Indian Tribe of Utah
Patient service representative job in Saint George, UT
Job Description
Works as a member of the FourPoints Health (FPH) Clinic and is responsible for all phases of receptionist work including scheduling patients, welcoming patients into the FPH Clinic, obtaining and maintaining patient records, collecting fees, help patients with Medicaid application and assisting the Medical, Dental, and Behavioral Health team as needed.
Work Schedule:
Tuesday - Thursday; 8:30 AM - 5:00 PM (30-minute unpaid lunch)
Job Functions:
include, but not limited to, the following:
Answers telephone calls using the standard FPH greeting.
Greets and welcomes patients into the FPH Clinic In a friendly and courteous manner per the standard greeting set by the customer services guidelines.
Schedules appointments for all Medical, Behavioral Health, and Dental (qualifying clinics) patients using Athena EHR.
Calls patients to schedule annual and routine checkups.
Actively reviews appointment schedules to fill openings daily.
Issues PRC authorization requests for eligible members in accordance with the FPH policies and procedures.
Records, retrieves, distributes, and responds to messages within the hour.
Works with Medical, Behavioral Health, and Dental (qualifying clinics) providers and FPH staff to troubleshoot problems in daily schedules.
Verifies required documentation are complete and updated before checking patient in for appointment.
Sends pre-visit links and hands out Epion iPads at time of check-in.
Reviews patient registration application, screens patient for alternate resources, and makes referral to Member Services Enrollment Coordinators.
Provides education and assistance to patients regarding FPH policies and procedures including the Sliding Fee Discount Policy.
Helps patients sign up for the Sliding Fee Discount.
Will contact patients from the Reception Call List to follow up on missing income verification.
Informs patients of financial treatment plan options if applicable.
Verifies patient insurance including applicable co-payments and deductibles at every appointment.
Collects and enters all Athena EHR payments for co-payments, deductible, sliding fee discounts, and prescription fees at the time of service.
Sets up payment plans and collects outstanding balances.
Responsible for the maintenance, organization, data entry, security, and confidentiality of all patient information.
Responsible for completing patient profiles in Athena EHR.
Makes appointment confirmation calls to patients daily.
Uses initiative in solving general receptionist and office problems.
Performs clerical duties such as photocopying, faxing, filing, collating, and typing.
Receives and answers patient questions and refers patients to appropriate Health Department staff to assist daily.
Aids with forms, electronic surveys and other areas as identified.
Aids care team as needed.
Responsible for the accuracy and reconciliation of daily cash.
Involves occasional traveling to fulfill job responsibilities.
Has regular, consistent attendance and works hours according to set schedule, accurately the worked hours in the timekeeping system.
Maintains a professional reception and workspace area.
Cleans and sanitizes waiting room, bathroom, exam rooms, office spaces, etc. as needed.
Other duties as assigned to support the efficient operations of the Tribe.
Necessary Knowledge, Skills, & Abilities:
Ability to maintain a high level of confidentiality.
Ability to provide and maintain a high level of customer service.
Ability to effectively meet and communicate with the public.
Ability to speak and write clearly, concisely, and effectively.
Ability to learn assigned tasks and adhere to prescribed department policies and procedures.
Ability to work independently and as part of a medical team.
Ability to manage and perform with a high degree of autonomy, organization, and adaptability.
Must be able to demonstrate respect for and awareness of Native American customs, traditions, and socioeconomic needs.
Experience in working with insurance companies to determine co-payments, deductibles, and verification of insurance is preferred.
Requirements
General Requirements:
Must be insurable through the Tribe's vehicle insurance required.
Must pass a criminal and fingerprint background check according to P.L. 101-630 standards required.
Must pass a pre-employment alcohol/drug screening required.
Education & Experience:
High School diploma, equivalent GED or higher required.
One (1) year of prior clinical receptionist experience required.
License & Certification:
Must possess, maintain, and provide proof of a valid Driver License required.
Must possess/obtain, maintain, and provide proof of a valid First Aid and CPR Certified (Red Cross or American Heath Association) within the first three (3) months of hire date required.
Benefits
Retirement Plan (401k, Roth) - Dollar for dollar match up to 6%
Paid Time Off (PTO)
Paid Holiday Leave (Federal, State and Tribal holidays) - Paid according to set work schedule only
Paid Birthday Leave
Employee Assistance Program
$28k-34k yearly est. 12d ago
Front Desk Coordinator - St. George, UT
The Joint Chiropractic 4.4
Patient service representative job in Saint George, UT
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Competitive Pay $14-$16/hr + BONUS
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *Bonus potential*
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$14-16 hourly Auto-Apply 60d+ ago
Customer Service Rep (07555) - 987 S Bluff St
Domino's Franchise
Patient service representative job in Saint George, UT
Customer ServiceRepresentative
Duties & Responsibilities:
We are looking for Customer ServiceRepresentatives with hustle, personality and people skills. Customer ServiceRepresentatives are responsible for greeting customers, answering phones, providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Always maintain a professional appearance in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
Qualifications
Must be 16 years or older. No experience necessary.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-36k yearly est. 4d ago
Customer Service Representative - St. George, UT
Kedia Corporation
Patient service representative job in Saint George, UT
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$27k-36k yearly est. 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Chris Bolton-State Farm Agent
Patient service representative job in Saint George, UT
Job DescriptionBenefits:
Licensing paid by agency
401(k)
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Chris Bolton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$27k-36k yearly est. 4d ago
Customer Service Representative - State Farm Agent Team Member
Brandon Hunt-State Farm Agent
Patient service representative job in Saint George, UT
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$27k-36k yearly est. 31d ago
Customer Service Representative
Glass Doctor
Patient service representative job in Saint George, UT
We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience.
As a Customer ServiceRepresentative, you are a key member of the team and represent Glass Doctor on sales and support calls. You are responsible for proactively generating sales as well as handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
If you are self-motivated, energetic, and results oriented with a high level of work intensity and a bias for action, then this might be the perfect job for you. We are searching for someone who is driven to provide the highest level of customer service and satisfaction and who can effectively manage a variety of situations on a day day-to-day basis.
Specific Responsibilities:
Meet or exceed monthly sales goals.
Receive incoming calls in a professional and courteous manner.
Perform marketing and sales functions to sell additional work and earn business.
Complete work orders, return customer calls, and respond to customer complaints.
Schedule job routes for technicians and measurements
Monitor and interact with customers on social media.
Perform other duties as needed which may include cross-training in related positions.
Job Requirements:
Prior experience in the auto and/or flat glass industry is a plus.
Strong Computer skills are required with working knowledge of Micro Soft Outlook, Excel, Word, an Power Point.
Proficiency in navigating tablet-based technology.
Excellent communication skills
Good organizational and time management skills
Professional appearance and personality
Bi-lingual is a plus but not a requirement.
Able to maintain a friendly demeanor while efficiently multitasking.
Benefits: Benefits package varies by location
We are actively interviewing for this position - Apply today and our hiring manager, Brandi will follow up! Compensation: $12.00 - $16.00 per hour
Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own.
Notice
Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
$12-16 hourly Auto-Apply 60d+ ago
Patient Service Representative
Intermountain Health 3.9
Patient service representative job in Saint George, UT
The PatientServiceRepresentative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
**Dept: Cardiology**
***Some travel to Nevada location may be required**
**Essential Functions** .
+ Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
+ Documents all phone calls accurately and completely in the electronic medical record (EMR).
+ Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
+ Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
+ Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
+ Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
+ Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.
**Skills**
+ Professional etiquette and communication.
+ Collaboration / Teamwork
+ Confidentiality
+ Customer service
+ Resolving patient needs
+ Computer literacy
+ Time management
+ Critical thinking/situational awareness
+ Cash management
**Minimum Qualifications**
+ Six months of customer service experience involving interactions with customers.
+ Demonstrated basic computer skills involving word processing and data entry.
+ Professional manner and strong interpersonal and communication skills.
+ Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
+ Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.
**Preferred Qualifications**
+ One year of customer service experience involving interactions with customers in person and by phone.
+ Billing and collections experience.
+ Computer literacy in using electronic medical records (EMR) systems and other relevant software.
+ High school diploma or GED preferred.
+ Multilingual
**Physical Requirements**
+ Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
+ Position may require standing for long periods of time, lifting supplies
+ May assist patients into/out of the clinic.
**Location:**
Intermountain Health St George Regional Hospital
**Work City:**
St George
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$17.86 - $23.22
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$27k-31k yearly est. 4d ago
Customer Service Representative
Village Capital & Investment 3.7
Patient service representative job in Hildale, UT
Job Description
Job Title: Customer ServiceRepresentative
Job Type: Full Time
Company: Village Capital & Investment LLC
Introduction:
Village Capital is a well-established mortgage company committed to delivering a quick, efficient, and quality mortgage loan process to our customers and business partners. We are a nationwide mortgage lender specializing in FHA, VA, USDA Loans. We are a lender/servicer, who works with loan originators, brokers, and correspondents to offer our customers great rates and good terms.
Key Responsibilities:
Receiving inbound calls from current and potential clients
Place outbound calls to follow up with clients on a resolution to their issue
Assisting with their basic mortgage needs to achieve one call resolution
Engage in a meaningful conversation in order to build rapport and assist the client with all aspects of their mortgage.
Partner with internal and external departments to resolve client issues
Basic Qualifications:
High school or equivalent (Preferred)
Computer skills: 1 year (Preferred)
Customer Service Experience
Excellent Phone Etiquette
Keeping composure during stressful predicaments
Possess a strong work-ethic
Must be attentive to detail
Must be computer proficient (Excel, Word, Gmail, Google, etc.)
Always seeking to improve
Commitment to confidentiality
Essential organizational skills
Exceptional verbal and written communication
Benefits:
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
In Summary:
If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village Capital & Investment LLC, we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!
$30k-37k yearly est. 10d ago
Customer Service Rep
Canyonlands Healthcare 4.1
Patient service representative job in Mesquite, NV
Full-time Description
Front Desk Receptionist
Join our dedicated healthcare team as a Front Desk Receptionist, where you will play a vital role in delivering exceptional patientservice and ensuring smooth daily operations at our CHC facilities. If you are personable, organized, and committed to providing a welcoming environment for patients and staff alike, we invite you to apply and become part of our supportive community.
Key Responsibilities:
- Greet patients and visitors in a professional, friendly, and hospitable manner, creating a positive first impression.
- Perform a variety of clerical duties related to the day-to-day operations of the front office.
- Update and organize patient information in charts accurately and efficiently.
- Respond to inquiries and requests from staff and patients promptly and professionally.
- Maintain professionalism and excellent customer service at all times with patients, caregivers, and staff.
- Communicate clearly and distinctly during face-to-face interactions and over the telephone.
- Answer a multiline telephone system in a courteous and professional manner.
- Assist with appointment scheduling and maintenance tasks related to the Electronic Patient Management (EPM) system.
- Support other administrative tasks as needed to ensure efficient front office operations.
Skills and Qualifications:
- High school diploma or equivalent required.
- Previous experience in a healthcare or customer service setting preferred.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to handle multiple tasks efficiently and prioritize effectively.
- Proficiency in using office equipment and basic computer applications, including EPM systems.
- Professional appearance and demeanor.
- Ability to maintain confidentiality and adhere to HIPAA regulations.
Employee Benefits:
- Vacation Time
- Paid Leave
- Medical, Dental, Vision, Life
- Short-Term & Long-Term Disability
- Accident & Critical Insurance
- Retirement plan offered
We foster a collaborative and growth-oriented environment where your contributions make a difference. Our organization values diversity, professional development, and a commitment to providing quality care. Join us and be part of a team dedicated to making a positive impact on the lives of our patients and community.
Salary Description $33,800-$47,320 Annually
$33.8k-47.3k yearly 32d ago
Patient Services Representative
Surgery Partners 4.6
Patient service representative job in Saint George, UT
Check patients in for surgery from 5:45am-8:15am, collect payment and set up payment plans over the phone before surgery, prepare patient surgery charts, communicating with patient and family members; insurance verification and eligibility; insurance pre-authorization/pre-certifications.
Primary Responsibilities:
* Ensure overall total customer satisfaction.
* Greet patients in a courteous and professional manner.
* Answer all incoming calls in a courteous and professional manner.
* Being confident and comfortable discussing financial payments in a professional and customer friendly manner.
* Respond to the patients' needs or direct them to the appropriate person for assistance.
* Take detailed messages and confirm the appropriate people receive them.
* Obtain overall operational knowledge of the center in order to assist in the triage process.
* Ensure that patients' needs are handled in a timely and efficient manner.
* Prepare new chart including a copy of the insurance card(s), demographic information sheet, any referrals and obtain any signatures on center required paper work.
* Established patients - verify demographic and insurance information at each visit.
* On the day of surgery, enter patient charges, payments into system.
* Collect unmet deductibles, coinsurance, co-payments and outstanding past due patient
balances on the day of surgery.
* Ensure that paperwork processing is confidential, efficient and timely.
Position Description:
* Perform necessary End of Day process for the center.
* Pull patient charts for the next day's appointments by the end of the current day.
* File all charts by the end of the day.
* Maintain a neat and orderly workspace and an adequate supply of charts, forms and tools to perform the job.
* Maintain strictest confidentially of all information related to medical records,
communication between staff and the patient as well as any events surrounding the patients' treatment.
* Perform all other duties as assigned.
Qualifications:
* Education: High School Diploma or GED required.
* Skills and Abilities: Excellent communication skills, both written and verbal.
* Ability to work independently.
* Ability to understand and interpret policies and regulations.
* Strong information systems knowledge - particular knowledge of Microsoft Windows, Excel and Word required.
Benefits:
* Comprehensive health, dental, and vision insurance
* Health Savings Account with an employer contribution
* Life Insurance
* PTO
* 401(k) retirement plan with a company match
* And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
$26k-30k yearly est. 5d ago
Patient Care Coordinator PRN
Mountain Land Rehabilitation LLC 3.8
Patient service representative job in Saint George, UT
Job DescriptionDescription:
Location: Various Clinics including St. George Dixie, St. George Sunriver, & Ivins (various clinics in St. George area)
Schedule: M - F anytime 7 am - 7 pm
Pay Range: $18 - $20/hour
Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training
The Position:
Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you'll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare.
What You'll Do:
Greet and check in patients, creating a friendly and professional first impression
Manage physical therapists' schedules using our scheduling software
Collect co-pays, co-insurance, deductibles, and private payments at time of service
Answer phones and respond to emails with exceptional customer service
Maintain HIPAA compliance and confidentiality in all patient interactions
Keep the front desk and waiting area organized, efficient, and welcoming
Assist with medical record updates and administrative tasks
What We're Looking For:
Previous front office, medical receptionist, or customer service experience preferred
Comfort using Microsoft Office and learning a scheduling software
Strong communication and multitasking skills
Friendly, team-oriented personality with a professional demeanor
Willingness to learn and grow in a healthcare setting
Why Join Us:
Supportive team culture with mentorship at every stage of your career
Room to grow into roles in medical billing, office management, or clinic operations
Work that makes a difference by helping patients on their journey to recovery
Requirements:
High school diploma or equivalent
Friendly, professional communication skills
Comfortable using computers and learning new software
Able to multitask in a fast-paced clinic
Reliable and punctual
Customer service or office experience preferred
$18-20 hourly 23d ago
Clinic Receptionist (Part-Time)
Paiute Indian Tribe of Utah
Patient service representative job in Saint George, UT
Works as a member of the FourPoints Health (FPH) Clinic and is responsible for all phases of receptionist work including scheduling patients, welcoming patients into the FPH Clinic, obtaining and maintaining patient records, collecting fees, help patients with Medicaid application and assisting the Medical, Dental, and Behavioral Health team as needed.
Work Schedule:
Tuesday - Thursday; 8:30 AM - 5:00 PM (30-minute unpaid lunch)
Job Functions:
include, but not limited to, the following:
Answers telephone calls using the standard FPH greeting.
Greets and welcomes patients into the FPH Clinic In a friendly and courteous manner per the standard greeting set by the customer services guidelines.
Schedules appointments for all Medical, Behavioral Health, and Dental (qualifying clinics) patients using Athena EHR.
Calls patients to schedule annual and routine checkups.
Actively reviews appointment schedules to fill openings daily.
Issues PRC authorization requests for eligible members in accordance with the FPH policies and procedures.
Records, retrieves, distributes, and responds to messages within the hour.
Works with Medical, Behavioral Health, and Dental (qualifying clinics) providers and FPH staff to troubleshoot problems in daily schedules.
Verifies required documentation are complete and updated before checking patient in for appointment.
Sends pre-visit links and hands out Epion iPads at time of check-in.
Reviews patient registration application, screens patient for alternate resources, and makes referral to Member Services Enrollment Coordinators.
Provides education and assistance to patients regarding FPH policies and procedures including the Sliding Fee Discount Policy.
Helps patients sign up for the Sliding Fee Discount.
Will contact patients from the Reception Call List to follow up on missing income verification.
Informs patients of financial treatment plan options if applicable.
Verifies patient insurance including applicable co-payments and deductibles at every appointment.
Collects and enters all Athena EHR payments for co-payments, deductible, sliding fee discounts, and prescription fees at the time of service.
Sets up payment plans and collects outstanding balances.
Responsible for the maintenance, organization, data entry, security, and confidentiality of all patient information.
Responsible for completing patient profiles in Athena EHR.
Makes appointment confirmation calls to patients daily.
Uses initiative in solving general receptionist and office problems.
Performs clerical duties such as photocopying, faxing, filing, collating, and typing.
Receives and answers patient questions and refers patients to appropriate Health Department staff to assist daily.
Aids with forms, electronic surveys and other areas as identified.
Aids care team as needed.
Responsible for the accuracy and reconciliation of daily cash.
Involves occasional traveling to fulfill job responsibilities.
Has regular, consistent attendance and works hours according to set schedule, accurately the worked hours in the timekeeping system.
Maintains a professional reception and workspace area.
Cleans and sanitizes waiting room, bathroom, exam rooms, office spaces, etc. as needed.
Other duties as assigned to support the efficient operations of the Tribe.
Necessary Knowledge, Skills, & Abilities:
Ability to maintain a high level of confidentiality.
Ability to provide and maintain a high level of customer service.
Ability to effectively meet and communicate with the public.
Ability to speak and write clearly, concisely, and effectively.
Ability to learn assigned tasks and adhere to prescribed department policies and procedures.
Ability to work independently and as part of a medical team.
Ability to manage and perform with a high degree of autonomy, organization, and adaptability.
Must be able to demonstrate respect for and awareness of Native American customs, traditions, and socioeconomic needs.
Experience in working with insurance companies to determine co-payments, deductibles, and verification of insurance is preferred.
Requirements
General Requirements:
Must be insurable through the Tribe's vehicle insurance required.
Must pass a criminal and fingerprint background check according to P.L. 101-630 standards required.
Must pass a pre-employment alcohol/drug screening required.
Education & Experience:
High School diploma, equivalent GED or higher required.
One (1) year of prior clinical receptionist experience required.
License & Certification:
Must possess, maintain, and provide proof of a valid Driver License required.
Must possess/obtain, maintain, and provide proof of a valid First Aid and CPR Certified (Red Cross or American Heath Association) within the first three (3) months of hire date required.
Benefits
Retirement Plan (401k, Roth) - Dollar for dollar match up to 6%
Paid Time Off (PTO)
Paid Holiday Leave (Federal, State and Tribal holidays) - Paid according to set work schedule only
Paid Birthday Leave
Employee Assistance Program
$28k-34k yearly est. Auto-Apply 12d ago
Customer Service Rep (07543) - 410 W State St
Domino's Franchise
Patient service representative job in Hurricane, UT
Job Description
Customer ServiceRepresentative
Duties & Responsibilities:
We are looking for Customer ServiceRepresentatives with hustle, personality and people skills. Customer ServiceRepresentatives are responsible for greeting customers, answering phones, providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Always maintain a professional appearance in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
Qualifications
Must be 16 years or older. No experience necessary.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-35k yearly est. 4d ago
Patient Service Representative
Intermountain Health 3.9
Patient service representative job in Saint George, UT
The PatientServiceRepresentative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
**Essential Functions** .
+ Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
+ Documents all phone calls accurately and completely in the electronic medical record (EMR).
+ Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
+ Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
+ Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
+ Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
+ Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.
**Skills**
+ Professional etiquette and communication.
+ Collaboration / Teamwork
+ Confidentiality
+ Customer service
+ Resolving patient needs
+ Computer literacy
+ Time management
+ Critical thinking/situational awareness
+ Cash management
**Minimum Qualifications**
+ Six months of customer service experience involving interactions with customers.
+ Demonstrated basic computer skills involving word processing and data entry.
+ Professional manner and strong interpersonal and communication skills.
+ Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
+ Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.
**Preferred Qualifications**
+ One year of customer service experience involving interactions with customers in person and by phone.
+ Billing and collections experience.
+ Computer literacy in using electronic medical records (EMR) systems and other relevant software.
+ High school diploma or GED preferred.
+ Multilingual
**Physical Requirements**
+ Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
+ Position may require standing for long periods of time, lifting supplies
+ May assist patients into/out of the clinic.
**Location:**
Intermountain Health St George Regional Hospital
**Work City:**
St George
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$17.86 - $23.22
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$27k-31k yearly est. 5d ago
Customer Service Rep
Canyonlands Healthcare 4.1
Patient service representative job in Mesquite, NV
Job DescriptionDescription:
Front Desk Receptionist
Join our dedicated healthcare team as a Front Desk Receptionist, where you will play a vital role in delivering exceptional patientservice and ensuring smooth daily operations at our CHC facilities. If you are personable, organized, and committed to providing a welcoming environment for patients and staff alike, we invite you to apply and become part of our supportive community.
Key Responsibilities:
- Greet patients and visitors in a professional, friendly, and hospitable manner, creating a positive first impression.
- Perform a variety of clerical duties related to the day-to-day operations of the front office.
- Update and organize patient information in charts accurately and efficiently.
- Respond to inquiries and requests from staff and patients promptly and professionally.
- Maintain professionalism and excellent customer service at all times with patients, caregivers, and staff.
- Communicate clearly and distinctly during face-to-face interactions and over the telephone.
- Answer a multiline telephone system in a courteous and professional manner.
- Assist with appointment scheduling and maintenance tasks related to the Electronic Patient Management (EPM) system.
- Support other administrative tasks as needed to ensure efficient front office operations.
Skills and Qualifications:
- High school diploma or equivalent required.
- Previous experience in a healthcare or customer service setting preferred.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to handle multiple tasks efficiently and prioritize effectively.
- Proficiency in using office equipment and basic computer applications, including EPM systems.
- Professional appearance and demeanor.
- Ability to maintain confidentiality and adhere to HIPAA regulations.
Employee Benefits:
- Vacation Time
- Paid Leave
- Medical, Dental, Vision, Life
- Short-Term & Long-Term Disability
- Accident & Critical Insurance
- Retirement plan offered
We foster a collaborative and growth-oriented environment where your contributions make a difference. Our organization values diversity, professional development, and a commitment to providing quality care. Join us and be part of a team dedicated to making a positive impact on the lives of our patients and community.
Requirements:
$29k-33k yearly est. 31d ago
Patient Service Representative
Intermountain Health 3.9
Patient service representative job in Cedar City, UT
The PatientServiceRepresentative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
**Essential Functions** .
+ Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
+ Documents all phone calls accurately and completely in the electronic medical record (EMR).
+ Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
+ Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
+ Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
+ Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
+ Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.
**Skills**
+ Professional etiquette and communication.
+ Collaboration / Teamwork
+ Confidentiality
+ Customer service
+ Resolving patient needs
+ Computer literacy
+ Time management
+ Critical thinking/situational awareness
+ Cash management
**Minimum Qualifications**
+ Six months of customer service experience involving interactions with customers.
+ Demonstrated basic computer skills involving word processing and data entry.
+ Professional manner and strong interpersonal and communication skills.
+ Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
+ Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.
**Preferred Qualifications**
+ One year of customer service experience involving interactions with customers in person and by phone.
+ Billing and collections experience.
+ Computer literacy in using electronic medical records (EMR) systems and other relevant software.
+ High school diploma or GED preferred.
+ Multilingual
**Physical Requirements**
+ Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
+ Position may require standing for long periods of time, lifting supplies
+ May assist patients into/out of the clinic.
**Location:**
Cedar City Orthopedics and Sports Medicine Clinic - Orthopedics
**Work City:**
Cedar City
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$17.86 - $23.22
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$27k-31k yearly est. 5d ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Saint George, UT?
The average patient service representative in Saint George, UT earns between $25,000 and $35,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Saint George, UT
$29,000
What are the biggest employers of Patient Service Representatives in Saint George, UT?
The biggest employers of Patient Service Representatives in Saint George, UT are: