Patient service representative jobs in Sioux Falls, SD - 128 jobs

Essential Functions: Research and analyze insurance information; provide insurance information to client as needed. Protected Health Information (PHI) will only be used to obtain payment for the provision of health care. Make outbound calls to and handle inbound calls from consumers to resolve medical debts. Determine most effective and economical means of collecting payment for each account Apply payments to correct accounts, keeping accurate account of each transaction; make adjustments and/or corrections as necessary. Provide financial counseling and revise payment terms within established guidelines; recommend hardship or other deferment when appropriate. Maintain computer files on all accounts and document details of phone call and all methods utilized to secure payment. Use computer system to track and gather information to assist patients. Utilize available resources and techniques to update most relevant consumer information. Recommend accounts to be turned over for collection; prepare reports of historical data to substantiate need for further collection efforts. Perform all other duties as needed or assigned Knowledge, Skills and Abilities: Knowledge of rules and regulations pertaining to patient services methods and techniques Ability to learn, interpret and apply new skills and accept direction from others as needed. Ability to organize information and manage time efficiently. Skilled in evaluating information or situation and making judgments based on facts. Must have strong communications and interpersonal skills and good telephone personality.

Job Description We are seeking a full-time Patient Access Representative to greet and direct callers and walk-ins, answer phones, relay messages, and escort patients as needed. This role involves setting up appointments, verifying insurance details, collecting payments, assisting with paperwork, and maintaining patient charts. Additionally, the coordinator will complete specialized reports, verify document accuracy, respond to emails, update patient information, manage office supplies, and handle incoming and outgoing mail. Ideal candidates will possess strong communication skills, attention to detail, and a commitment to patient care. Location: SFSH Urgent Care & WorkForce Clinic at 85th Street/Minnesota Ave. [7600 S Minnesota Ave. Sioux Falls, SD 57108] Full-time, variable schedules. Monday-Friday Shifts vary between working 7:00AM-3:30PM and 8:30AM-5:00PM EDUCATION AND EXPERIENCE High school diploma or equivalent required. Associate's degree preferred. Experience in Electronic Medical Records [EMR] preferred. Two plus years of related experience preferred, ideally in a clinical setting. Experience with medical terminology and insurance processes preferred. Friends and Family CPR required; can be obtained upon hire. Sioux Falls Specialty Hospital is proud to be physician-owned and operated. We are an Equal Opportunity/Affirmative Action Employer - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity. For more info or questions contact HR: Email: **************** #hc214467

Job DescriptionAbout Us Visions Eye Care is a premier eye care facility located in Sioux Falls, SD. Our mission is to provide exceptional vision care and an outstanding patient experience to every individual who walks through our doors. Responsibilities As a Patient Care Coordinator at Visions Eye Care, your primary responsibility will be to ensure that every patient has a positive and seamless experience from the moment they schedule their appointment to the moment they walk out the door. You will be the first point of contact for patients, greeting them with a warm smile and friendly demeanor. Your excellent communication skills will be essential in helping patients feel comfortable and informed throughout their visit. Coordinating patient appointments and managing the clinic schedule will be crucial to ensuring efficient patient flow and minimizing wait times. Your attention to detail and organizational skills will be essential in this aspect of the role. Collaborating with our team of eye care professionals, you will assist in providing the highest quality of care to our patients. Your ability to work well in a team setting and prioritize tasks will contribute to the overall success of our clinic. Following up with patients after their appointments to address any questions or concerns they may have will help to reinforce our commitment to delivering an exceptional patient experience. Your empathy and compassion will make a lasting impression on our patients. Qualifications Prior experience in a customer service or healthcare setting is preferred, but not required. We are looking for individuals who are compassionate, detail-oriented, and dedicated to providing excellent patient care. Strong communication skills, both verbal and written, are essential for this role. You must be able to effectively communicate with patients, colleagues, and healthcare providers in a professional manner. Proficiency in basic computer skills and the ability to learn new software programs quickly are necessary for success in this position. Experience with electronic medical records is a plus. A positive attitude, strong work ethic, and willingness to go above and beyond to ensure the best possible patient experience are key attributes we are looking for in a candidate. Join Our Team If you are passionate about providing exceptional patient care and are looking for a rewarding career in the eye care industry, we invite you to join our team at Visions Eye Care. Together, we can make a difference in the lives of our patients and help them see the world more clearly. #hc216814

Job DescriptionDescription: Turnwell Mental Health Network is committed to maintaining a company for mental health that is a vital step in defining culture, guiding behavior, and building trust with our clients and team members.. Our mission is to expand access to high quality mental health care services in underserved markets by building a team of professionals who provide and support best-in-class patient experiences within our clinics. The Medical Office Receptionist is the first point of contact for patients, visitors, and medical staff. This position is responsible for creating a welcoming environment, answering phones, scheduling appointments, verifying insurance, collecting payments, and maintaining accurate patient records. Strong communication skills and attention to detail are essential. Downtown Sioux Falls (317 N Main, Sioux Falls, SD) Requirements: WHAT WILL BE YOUR KEY RESPONSIBILITIES? · Greet patients and visitors in a professional and friendly manner · Answer, screen, and route phone calls promptly and accurately · Schedule, confirm, and cancel appointments using electronic medical record (EMR) systems · Collect and verify patient insurance information and demographics · Check patients in and out, ensuring all forms are completed accurately · Collect co-pays, balances, and other payments; provide receipts as necessary · Maintain patient confidentiality in accordance with HIPAA regulations · Ensure the reception area is clean, organized, and welcoming · Respond to patient inquiries or direct them to the appropriate staff member · Perform general administrative duties such as filing, faxing, and copying · Collaborate with medical assistants, nurses, and physicians for seamless workflow · Monitor and order office supplies as needed WHAT ARE WE LOOKING FOR? · High school diploma or equivalent required · Prior experience in a medical office or similar healthcare setting preferred · Familiarity with EMR systems (e.g., Epic, Athenahealth, eClinicalWorks) a plus · Excellent verbal and written communication skills · Strong organizational and multitasking abilities · Knowledge of medical terminology and insurance verification helpful · Proficiency in Microsoft Office Suite (Word, Excel, Outlook) WHAT CAN YOU EXPECT FROM TURNWELL? · Fast-paced outpatient medical office · May involve long periods of sitting or standing · Interaction with patients who may be ill, stressed, or in pain

The Billing & Collections Specialist is responsible for contributing to and ensuring the operational success of the billing department. They will be responsible for accurately processing billing invoices, ensuring timely payment collections, resolving billing discrepancies, and maintaining comprehensive billing records. This role requires strong attention to detail, organizational skills, and proficiency in billing software and financial systems. Job Structure Details On-Site, Sioux Falls, SD Full Time, Monday-Friday, no nights or weekends Non-Exempt/Hourly Benefits Health, Dental, Vision Insurance 401(k) Employer Contribution of 4% Paid Time Off and Volunteer Time Off Parental Leave Paid 30 Minute Lunch Catered lunch every Monday Monthly 15-minute massage Responsibilities & Duties Generate and distribute accurate billing invoices to clients in a timely manner. Address billing inquiries and concerns from clients in a professional and timely manner. Reconcile billing statements and resolve any discrepancies or issues. Maintain organized and up-to-date billing records, including invoices, payments, and customer information. Ensure compliance with company billing policies, as well as local, state, and federal regulations. Contact clients with overdue accounts via phone, email, or mail to negotiate payment arrangements and facilitate debt resolution. Negotiate payment plans and settlements with clients based on their financial situations and organizational policies. Identify opportunities for process improvements and efficiency in billing process and procedures. Maintain up-to-date knowledge of IRA rules and regulations. Work closely with internal teams to ensure seamless experience for clients and support overall business objectives. Other tasks as assigned by management. Qualifications & Requirements Bachelor's degree in business, finance, accounting, or a related field (or equivalent work experience). Previous experience in billing, accounting, or finance is a plus. Previous experience with Salesforce and/or Net Suites preferred, not required. Commitment to delivering exceptional customer service. Strong verbal and written communication skills. Excellent attention to detail and accuracy. Ability to prioritize tasks and manage time effectively. Ability to work independently and collaboratively in a team environment.

Billing and Collection Specialist Department: Billing Reports To: Director of Revenue Cycle Urology Specialists is seeking a motivated and detail oriented Billing and Collection Specialist to join our growing team. This role plays a vital part in supporting our patients and ensuring accurate, timely reimbursement while providing excellent customer service in a professional healthcare environment. Why Join Us? Monday through Friday schedule with a half day off each week Shifts between 7:30 AM and 5:00 PM, with early Fridays ending at 4:00 PM No nights, weekends, holidays, or on call hours Full time, benefit eligible position offering the perks and personalized culture of an independent practice Generous 401k with profit sharing Comprehensive benefits package including health, dental, vision, life insurance, short and long term disability, extended sick leave, paid time off, and paid holidays Supportive, team oriented environment with opportunities to grow and learn new skills Position Summary The Billing and Collection Specialist manages patient accounts in accordance with clinic guidelines for unpaid services. This role works closely with patients, insurance companies, and other third parties to resolve balances, establish payment arrangements, and provide clear communication regarding the billing process. The ideal candidate is organized, compassionate, and comfortable handling sensitive financial discussions with professionalism. Key Responsibilities Manage patient accounts, including payment arrangements, insurance follow up, and account resolution Communicate with patients, third party payors, and attorneys regarding account inquiries Make collection calls in a professional and respectful manner Orient new patients to the practice billing process and arrange pre payments and financial agreements prior to services Perform daily credit card reconciliation and prepare weekly patient balance statements Assist walk in patients with billing questions and payments Maintain accurate and confidential patient account records Utilize computerized billing and accounting systems to maintain records and perform clerical duties Ensure compliance with clinic policies, privacy standards, and applicable laws and regulations Perform other duties as assigned Education and Experience High school diploma or GED required One year of experience in a healthcare business office preferred Previous medical billing or collection experience preferred Knowledge and Skills Knowledge of medical billing and collection practices Understanding of insurance processing, claims filing, denial research, and pre certification guidelines Familiarity with basic medical coding and payer participation policies Knowledge of applicable federal, state, and local regulations related to collections Strong computer skills, including billing systems and ten key by touch Ability to communicate clearly and professionally with patients, coworkers, and external organizations Ability to remain calm and effective in challenging situations Strong attention to detail and commitment to maintaining confidentiality If you enjoy working in a collaborative healthcare setting and take pride in helping patients navigate the financial side of their care, we encourage you to apply and become part of the Urology Specialists team. Equal Opportunity Employer Urology Specialists is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking a Medical Secretary to join our team! The Receptionists or Medical/Administrative Secretary is the first line of communication for the individuals accessing our services and are an essential component of making our office run smoothly. Medical/Administrative Secretaries are responsible for scheduling appointments, collecting payments, gathering, and updating records by obtaining the appropriate information from clients and setting up pay sources in preparation for billing. Being skilled in Microsoft Office and Azalea are necessary to perform the required tasks. Receptionists must have excellent communication and customer service skills, as well as the ability to multitask and stay organized. Responsibilities Treat all clients and staff in a welcoming and professional manner. Answer phone calls and direct them appropriately. Ensure clients complete all paperwork necessary to ensure the intake process is accurate and efficient. Obtain complete and accurate client information. Verify and update client information at each appointment. Fill in cancellations and no-shows with clients on the waiting list. Schedule appointments according to office guidelines and providers preferences. Maintaining the providers schedules and preparing for the following day. Copy and scan clients hardcopy materials (e.g. ID, referrals, cards, etc.) into the correct location in the correct software. Use Azalea software to manage client records; reinforce and uphold patient confidentiality as required by HIPAA. Opening or closing the clinic. Responsible for operating and maintaining office equipment. Inventory supplies/materials as needed. Maintain the cleanliness of the reception area. Alert supervisor to anticipated or actual problems and/or concerns in a timely manner, so that preventive measures and/or solutions may be initiated. Perform other duties as assigned. Qualifications High School Diploma or equivalent. Fluent in the use of Microsoft Word, Excel and other applications. Experience working in a medical health environment as receptionist or intake personnel. Ability and willingness to work cooperatively with others. Maintains and exercises a high degree of discretion when dealing with confidential information. Flexibility in workflow Ability to multi-task in high-stress situations Proficient use or ability to learn multiple technology platforms.

Join Our Team as a Medical Secretary -PRN (as needed) Flexible Hours! Dakota Vascular in Sioux Falls, SD is seeking a dedicated and detail-oriented Medical Secretary to join our team on a PRN basis with flexible hours. As a Medical Secretary, you will play a crucial role in ensuring the smooth operation of our clinic by providing administrative support to our healthcare team. Job Responsibilities: Manage patient records and ensure accurate documentation Checking patients in and out for appointments Schedule appointments and coordinate with healthcare providers Verify demographic and insurance information Answer phone calls and assist patients with inquiries Perform general office tasks such as faxing and data entry Qualifications: Previous experience as a Medical Secretary or in a similar role Proficiency in medical terminology and coding Strong communication and organizational skills Ability to multitask and prioritize tasks efficiently Attention to detail and accuracy Benefits: Opportunity to work on a flexible schedule Gain valuable experience in a healthcare setting Collaborate with a supportive and experienced healthcare team Room for growth and advancement within the organization Competitive compensation and benefits package If you are a motivated individual with a passion for healthcare and exceptional administrative skills, we would love to hear from you! Join Dakota Vascular as a Medical Secretary and make a difference in the lives of our patients. About Dakota Vascular: Dakota Vascular is a premier vascular surgery practice in Sioux Falls, SD, dedicated to providing high-quality care to patients with vascular conditions. Our team of experienced healthcare professionals offers a wide range of services, from diagnostic testing to minimally invasive procedures, to ensure the best possible outcomes for our patients. At Dakota Vascular, we prioritize patient-centered care and strive to create a welcoming and supportive environment for both patients and staff.

Job DescriptionJoin Our Team as a Patient Coordinator at Day One Dentistry & Implants in Sioux Falls, SD Are you passionate about helping others and providing exceptional patient care? Day One is seeking a compassionate and organized individual to join our team as a Patient Coordinator. As the first point of contact for our patients, you will play a crucial role in ensuring that each individual who walks through our front desk feels welcomed and valued. Key Responsibilities: Manage front desk operations with professionalism and efficiency Schedule appointments and handle patient inquiries Verify insurance coverage and process payments Maintain patient records and ensure confidentiality Coordinate with dental staff to optimize patient experience As a Patient Coordinator at Day One Dentistry, you will have the opportunity to make a meaningful impact on the lives of our patients. Your friendly demeanor and strong communication skills will help create a positive and welcoming environment at our front desk. Qualifications: Prior experience in a customer service or healthcare setting Excellent organizational skills and attention to detail Strong interpersonal skills and ability to work in a team environment Proficiency in dental software and Microsoft Office suite Commitment to providing exceptional patient care If you are looking for a rewarding career in healthcare and are dedicated to helping others, we encourage you to apply for the Patient Coordinator position at Embrace Dentistry. Join us in our mission to deliver compassionate dental care to the Sioux Falls community. About Us: Day One Dentistry is proud to focus on patient comfort and satisfaction, our team of experienced professionals is committed to helping individuals achieve and maintain optimal oral health. #hc217047

The Billing Assistant provides support to the billing & collections department in an effort to expedite case management. The billing assistant's primary responsibility is to mail clean claims in a timely manner with the appropriate documentation to the payor responsible. Responsibilities: * Responsible for mailing paper claims for 30-35 Centers with an average monthly volume of 10K-15k. * Review Clearinghouse EDI Payer ID's and EMR system to see if claim can be sent electronically vs paper. * Print all paper claims from Vision/AdvantX, review claims for accuracy including modifiers, payers, claims addresses, and additional pertinent information included. * Ensure overall claim alignment and claim formatting, per payer guidelines. * Gather all supporting documentation such as operative notes, block reports, implant logs, etc. which MUST be attached with mailed claims. * Scan and upload claims & supporting documentation to the daily work folder and/or claims management system. * Notate in the EMR system with date claim was sent, mailing address, and supporting documentation mailed with claim. * Manage claim queues to ensure that cases are assigned to the correct team member for processing. * Collaborate as a team to mail overpayment letters and review returned mail twice a week. * Monitor communication and automation between various systems to ensure documents are getting to the coding team in a timely manner. * Coordinate with the billing team to update corrections that need to be addressed in greater detail are completed. * Complete additional duties as assigned. Required Skills: Requirements: * 1-2 years' experience in medical billing and/or accounts receivables preferably in an ASC setting. * Knowledge of CPT & ICD-10. * Strong attention to detail. * Ability to complete independent assignments with minimal supervision. * Basic knowledge of payers, EOB's and claims processing. * Basic knowledge of billing software, vendors, and clearinghouses. * High School Diploma or equivalent.

Department: Material Planning Summary: Focuses on executing and improving production systems processes. Key responsibilities would include: data mining, report writing, and data entry. This person reports to the Scheduling Supervisor Primary Duties: Assist with problem solving of inventory accuracy, expedites, and part shortage Assist with the identification and implementation of process improvement Assist with data mining, report mining, and data entry Able to find, print, understand shop orders, customer orders, and engineering drawings Documentation of existing processes and procedures Position descriptions are intended to define in general terms the most significant duties of a particular position and are not all inclusive of all duties or responsibilities of individual positions. Position descriptions are not intended to exclude the possibility of temporary assignments or the alteration of existing positions. Requirements Qualifications/Experience: To complete jobs on a timely and consistent basis Work with others to solve problems manufacturing resource planning and master production scheduling knowledge is preferred Proficiency in creating spreadsheets, analyzing data, composing documents, and creating flow charts. High attention to detail is required General understanding of the functions in the plant Understanding of Lean and ISO principles

Job Description Midwest Periodontics is seeking a welcoming, professional, and social professional to be the face of our clinic as you greet, schedule, and check-in patients. -Greet and welcome patients and families -Verify information and check-in patients for their appointments -Answer and direct telephone calls -Collect insurance information and payments -A variety of office administrative tasks/duties Key Qualities and Responsibilities: - Kind and Personable: Greeting patients with a smile and warm welcome. Communicating in person and over the telephone in a clear, concise, and professional manner. -Detail-oriented: Accurate transcription of patient records and financial information is essential to ensure our clinic operates smoothly. Attention to detail and precision are a must. - Confident: We are looking for individuals who are confident in their abilities and are willing to engage in financial arrangements with patients. Upholding our office's financial policies is crucial in maintaining trust and satisfaction among our patients. - Multitasking: As a valued team member, you will need to efficiently handle multiple tasks simultaneously while maintaining a high level of accuracy and quality. - Reliable: Dependability is crucial in our clinic, where we strive to create a seamless experience for our patients. We seek applicants who can consistently fulfill their responsibilities and uphold our standards. - Team-driven: Collaboration and effective communication are the building blocks of a successful office culture. We value individuals who have a team-oriented mindset, are willing to support their colleagues when needed and contribute to a positive and collaborative work environment. - Patient-focused: Our primary goal is to provide exceptional care and comfort to our patients. We are looking for applicants who prioritize the well-being and satisfaction of our patients above all else. Benefits: -Fridays off -Paid Holidays -401(K) -Health and vision insurance -Uniform stipend At our clinic, we highly value a happy office culture. We believe that a positive and supportive work environment directly contributes to the quality of care we provide. Our team members enjoy a friendly and respectful atmosphere where everyone is encouraged to share ideas, grow professionally, and celebrate achievements together. To apply, please submit your resume and a cover letter detailing your skills and experience. We encourage you to include any relevant achievements and explain why you believe you would be a valuable addition to our dental clinic. Don't miss this opportunity to become a part of a dynamic team that makes a difference in patients' lives! #hc216134

Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Welcomes visitors to the practice and provides information about clinic features Answers, screens, and routes incoming calls and takes messages as needed Checks-in and collects general information from patients on their first visit Verifies insurance information Notifies clinicians of patient arrival and readiness Makes appointments for returning patients as necessary Prints/reprints appointment reminders and school/work excuses May make changes to the patient schedule as necessary Coordinates payment arrangements or account resolution Receives, stores, and delivers shipments and mail Takes payments and posts to account Updates charts and patient information Drives internal marketing initiatives and fosters participation from everyone Your special skills: We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in: Ability to communicate effectively verbally and in writing Ability to listen and understand information verbally and in writing Prerequisites for success: Basic knowledge of Microsoft Office Ability build rapport with patients Ability to establish and maintain good working relationships with patients and coworkers The Perks: In exchange for the dynamic contribution you'll bring to our team, we offer: Competitive salary Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Smile Doctors? As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles. This is the perfect opportunity to grow with an expanding organization! Apply today!

At Goal Solutions we believe our employees are our greatest asset. We are an employee-focused company, committed to fostering a supportive and inclusive workplace where personal growth, work-life balance, and well-being are prioritized. We believe happy employees lead to happy customers, and we are looking for individuals who share our passion for delivering exceptional service while thriving in a positive environment. If these values resonate with you, we encourage you to apply for one of our Customer Service Representatives in Sioux Falls, SD. Full Time Shifts: Monday-Friday various shifts between 7am-7pm* *Mon - Fri 10:30am-7pm qualifies for 10% shift differential on ALL hours! Part Time Shift: ask for availability Starting Pay Range: $15-$18 + up to $450/month bonus Bilingual Pay Incentive: +$2/hour Enjoy our perks like: Free snacks in the office 14 paid holidays every year The best work culture you've ever known! Full timers also enjoy: 3-week vacation accrual 401(k) + company match up to 4% Medical, dental, and vision coverage Annual HSA contribution of $1,650 Life insurance, disability, and critical illness Tuition reimbursement program Paid Parental Leave $2,000 Vacation Incentive Plan after 3 years + $1,000 Sabbatical Day Community funds, wellness funds, and more : The Customer Service Representative role encompasses key responsibilities which may include answering inbound calls, making outbound calls, responding to emails, and performing administrative projects. Inbound calls primarily consist of borrowers inquiring about the servicing of their consumer loan account. Outbound calls primarily consist of returning voice mails and calling borrowers to inform or remind them of their repayment options. Ideal candidates will demonstrate strong attention to detail and the ability to adhere to various rules and regulations related to consumer loans across multiple clients. Administrative responsibilities primarily include procedural tasks such as recording and tracking documents, phone call or email follow-up and special fact gathering assignments as needed. Responsibilities: Perform responsibilities following standard operating procedures to meet or exceed documented service level goals Have a high degree of awareness and understanding of information security Answer inbound calls and reach first touch resolution on borrower questions or issues Make outbound calls to respond to customer voice mails, provide loan updates, and provide options or counseling to borrowers in need of repayment assistance Respond to customer emails and mail Record customer interactions, open/close activities in system of record Perform administrative functions such as document tracking and recording, payment tracking and recording, legal tracking and reporting, and ad-hoc projects as needed Follow and understand all compliance and operational guidelines to ensure major areas of responsibilities are completed to compliance guidelines and standards Essential Functions: Regular and punctual attendance Answer customer inquiries Adhere to policies and procedures Complaint resolution that aligns with Goal's core values Customer retention and relationship building Documentation and data entry Work Environment and Physical Demands: Ability to stand / sit for extended hours of time Ability to remain at workstation for long periods of time Ability to work in an environment with a moderate to loud noise level Heavy keyboard/mouse usage required with repetitive movements Basic Minimum Requirements: 2+ years call center customer service or retail customer service position Proficiency in Microsoft Outlook, Word, and Excel Workflow management experience Ability to follow documented Best Practices and Standard Operating Procedures Ability to communicate in a clear, concise, and professional manner Ability to prioritize, be organized, and manage time effectively to meet service level goals Bonus points if you have: Consumer finance or student loan experience An eagerness to learn and grow your leadership skills A drive to succeed, a sense of urgency, and a passion for your work An all-around team player attitude Learn more about our benefits by viewing our 2025 Employee Benefits Brochure. Goal Solutions, LLC (“Goal” or the “Company”) is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology, analytics, and industry expertise. Directly or through its subsidiaries, GSS Data Services, Launch Servicing (“Launch”) and Turnstile Capital Management (“TCM”), Goal provides primary servicing, asset management, collections management, direct collections, administration, and treasury services. Key markets we serve include residential solar, home improvement, student finance, and a growing number of personal loan providers. Currently Goal serves a variety of clients including hedge funds, traditional banks, ABS structures, insurance companies, investment banks, and colleges and universities with over $30B in assets under management. Goal will continue to grow the business both organically and through acquisitions. Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission, values, culture, and service to our community. Our company is headquartered in San Diego, CA and has been named “Best Places to Work” by the San Diego Business Journal since 2015. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Equal Employment Opportunity It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Powered by JazzHR WO2XH1ueuu

Job Description Essential Functions: Research and analyze insurance information; provide insurance information to client as needed. Protected Health Information (PHI) will only be used to obtain payment for the provision of health care. Make outbound calls to and handle inbound calls from consumers to resolve medical debts. Determine most effective and economical means of collecting payment for each account Apply payments to correct accounts, keeping accurate account of each transaction; make adjustments and/or corrections as necessary. Provide financial counseling and revise payment terms within established guidelines; recommend hardship or other deferment when appropriate. Maintain computer files on all accounts and document details of phone call and all methods utilized to secure payment. Use computer system to track and gather information to assist patients. Utilize available resources and techniques to update most relevant consumer information. Recommend accounts to be turned over for collection; prepare reports of historical data to substantiate need for further collection efforts. Perform all other duties as needed or assigned Knowledge, Skills and Abilities: Knowledge of rules and regulations pertaining to patient services methods and techniques Ability to learn, interpret and apply new skills and accept direction from others as needed. Ability to organize information and manage time efficiently. Skilled in evaluating information or situation and making judgments based on facts. Must have strong communications and interpersonal skills and good telephone personality. #hc110692

We are seeking a full-time Patient Access Representative to greet and direct callers and walk-ins, answer phones, relay messages, and escort patients as needed. This role involves setting up appointments, verifying insurance details, collecting payments, assisting with paperwork, and maintaining patient charts. Additionally, the coordinator will complete specialized reports, verify document accuracy, respond to emails, update patient information, manage office supplies, and handle incoming and outgoing mail. Ideal candidates will possess strong communication skills, attention to detail, and a commitment to patient care. Location: SFSH Urgent Care & WorkForce Clinic at 85th Street/Minnesota Ave. [7600 S Minnesota Ave. Sioux Falls, SD 57108] Full-time, variable schedules. Monday-Friday Shifts vary between working 7:00AM-3:30PM and 8:30AM-5:00PM EDUCATION AND EXPERIENCE High school diploma or equivalent required. Associate's degree preferred. Experience in Electronic Medical Records [EMR] preferred. Two plus years of related experience preferred, ideally in a clinical setting. Experience with medical terminology and insurance processes preferred. Friends and Family CPR required; can be obtained upon hire. Sioux Falls Specialty Hospital is proud to be physician-owned and operated. We are an Equal Opportunity/Affirmative Action Employer - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity. For more info or questions contact HR: Email: ****************

About Us Visions Eye Care is a premier eye care facility located in Sioux Falls, SD. Our mission is to provide exceptional vision care and an outstanding patient experience to every individual who walks through our doors. Responsibilities As a Patient Care Coordinator at Visions Eye Care, your primary responsibility will be to ensure that every patient has a positive and seamless experience from the moment they schedule their appointment to the moment they walk out the door. You will be the first point of contact for patients, greeting them with a warm smile and friendly demeanor. Your excellent communication skills will be essential in helping patients feel comfortable and informed throughout their visit. Coordinating patient appointments and managing the clinic schedule will be crucial to ensuring efficient patient flow and minimizing wait times. Your attention to detail and organizational skills will be essential in this aspect of the role. Collaborating with our team of eye care professionals, you will assist in providing the highest quality of care to our patients. Your ability to work well in a team setting and prioritize tasks will contribute to the overall success of our clinic. Following up with patients after their appointments to address any questions or concerns they may have will help to reinforce our commitment to delivering an exceptional patient experience. Your empathy and compassion will make a lasting impression on our patients. Qualifications Prior experience in a customer service or healthcare setting is preferred, but not required. We are looking for individuals who are compassionate, detail-oriented, and dedicated to providing excellent patient care. Strong communication skills, both verbal and written, are essential for this role. You must be able to effectively communicate with patients, colleagues, and healthcare providers in a professional manner. Proficiency in basic computer skills and the ability to learn new software programs quickly are necessary for success in this position. Experience with electronic medical records is a plus. A positive attitude, strong work ethic, and willingness to go above and beyond to ensure the best possible patient experience are key attributes we are looking for in a candidate. Join Our Team If you are passionate about providing exceptional patient care and are looking for a rewarding career in the eye care industry, we invite you to join our team at Visions Eye Care. Together, we can make a difference in the lives of our patients and help them see the world more clearly.

Midwest Periodontics is seeking a welcoming, professional, and social professional to be the face of our clinic as you greet, schedule, and check-in patients. -Greet and welcome patients and families -Verify information and check-in patients for their appointments -Answer and direct telephone calls -Collect insurance information and payments -A variety of office administrative tasks/duties Key Qualities and Responsibilities: - Kind and Personable: Greeting patients with a smile and warm welcome. Communicating in person and over the telephone in a clear, concise, and professional manner. -Detail-oriented: Accurate transcription of patient records and financial information is essential to ensure our clinic operates smoothly. Attention to detail and precision are a must. - Confident: We are looking for individuals who are confident in their abilities and are willing to engage in financial arrangements with patients. Upholding our office's financial policies is crucial in maintaining trust and satisfaction among our patients. - Multitasking: As a valued team member, you will need to efficiently handle multiple tasks simultaneously while maintaining a high level of accuracy and quality. - Reliable: Dependability is crucial in our clinic, where we strive to create a seamless experience for our patients. We seek applicants who can consistently fulfill their responsibilities and uphold our standards. - Team-driven: Collaboration and effective communication are the building blocks of a successful office culture. We value individuals who have a team-oriented mindset, are willing to support their colleagues when needed and contribute to a positive and collaborative work environment. - Patient-focused: Our primary goal is to provide exceptional care and comfort to our patients. We are looking for applicants who prioritize the well-being and satisfaction of our patients above all else. Benefits: -Fridays off -Paid Holidays -401(K) -Health and vision insurance -Uniform stipend At our clinic, we highly value a happy office culture. We believe that a positive and supportive work environment directly contributes to the quality of care we provide. Our team members enjoy a friendly and respectful atmosphere where everyone is encouraged to share ideas, grow professionally, and celebrate achievements together. To apply, please submit your resume and a cover letter detailing your skills and experience. We encourage you to include any relevant achievements and explain why you believe you would be a valuable addition to our dental clinic. Don't miss this opportunity to become a part of a dynamic team that makes a difference in patients' lives!

Turnwell Mental Health Network is committed to maintaining a company for mental health that is a vital step in defining culture, guiding behavior, and building trust with our clients and team members.. Our mission is to expand access to high quality mental health care services in underserved markets by building a team of professionals who provide and support best-in-class patient experiences within our clinics. The Medical Office Receptionist is the first point of contact for patients, visitors, and medical staff. This position is responsible for creating a welcoming environment, answering phones, scheduling appointments, verifying insurance, collecting payments, and maintaining accurate patient records. Strong communication skills and attention to detail are essential. Downtown Sioux Falls (317 N Main, Sioux Falls, SD) Requirements WHAT WILL BE YOUR KEY RESPONSIBILITIES? · Greet patients and visitors in a professional and friendly manner · Answer, screen, and route phone calls promptly and accurately · Schedule, confirm, and cancel appointments using electronic medical record (EMR) systems · Collect and verify patient insurance information and demographics · Check patients in and out, ensuring all forms are completed accurately · Collect co-pays, balances, and other payments; provide receipts as necessary · Maintain patient confidentiality in accordance with HIPAA regulations · Ensure the reception area is clean, organized, and welcoming · Respond to patient inquiries or direct them to the appropriate staff member · Perform general administrative duties such as filing, faxing, and copying · Collaborate with medical assistants, nurses, and physicians for seamless workflow · Monitor and order office supplies as needed WHAT ARE WE LOOKING FOR? · High school diploma or equivalent required · Prior experience in a medical office or similar healthcare setting preferred · Familiarity with EMR systems (e.g., Epic, Athenahealth, eClinicalWorks) a plus · Excellent verbal and written communication skills · Strong organizational and multitasking abilities · Knowledge of medical terminology and insurance verification helpful · Proficiency in Microsoft Office Suite (Word, Excel, Outlook) WHAT CAN YOU EXPECT FROM TURNWELL? · Fast-paced outpatient medical office · May involve long periods of sitting or standing · Interaction with patients who may be ill, stressed, or in pain