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Process assistant vs front desk administrative assistant

The differences between process assistants and front desk administrative assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a process assistant and a front desk administrative assistant. Additionally, a process assistant has an average salary of $33,657, which is higher than the $33,037 average annual salary of a front desk administrative assistant.

The top three skills for a process assistant include customer service, data entry and computer system. The most important skills for a front desk administrative assistant are customer service, patients, and data entry.

Process assistant vs front desk administrative assistant overview

Process AssistantFront Desk Administrative Assistant
Yearly salary$33,657$33,037
Hourly rate$16.18$15.88
Growth rate-8%-8%
Number of jobs57,05895,732
Job satisfaction--
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 40%
Average age5050
Years of experience22

What does a process assistant do?

Process assistants have varied duties and responsibilities within an organization. These include performing administrative and clerical tasks for business teams, capturing and monitoring development plans, and coordinating meetings and capturing meeting minutes. Additionally, they are responsible for creating, drafting, and reviewing business presentations and program documentation, and handling multiple resources when required. There are a few skills and requirements that need to be met to become a successful process assistant, which include a bachelor's degree in business or a related field, previous work experience, and decision-making skills.

What does a front desk administrative assistant do?

A front desk administrative assistant is responsible for performing administrative duties to support daily business functions and operations. Front desk administrative assistants assist guests, respond to their inquiries and concerns, and direct them to the appropriate personnel for their needs. They also monitor office inventories, write purchase requests, and distribute mails across the departments. A front desk administrative assistants review business and financial transactions to generate reports, update information on the company's database, and sort documents for reference.

Process assistant vs front desk administrative assistant salary

Process assistants and front desk administrative assistants have different pay scales, as shown below.

Process AssistantFront Desk Administrative Assistant
Average salary$33,657$33,037
Salary rangeBetween $27,000 And $40,000Between $27,000 And $39,000
Highest paying CityLongview, WASpringfield, MA
Highest paying stateHawaiiConnecticut
Best paying companyUMass Memorial HealthUniversity of California, Berkeley
Best paying industryFinanceProfessional

Differences between process assistant and front desk administrative assistant education

There are a few differences between a process assistant and a front desk administrative assistant in terms of educational background:

Process AssistantFront Desk Administrative Assistant
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Process assistant vs front desk administrative assistant demographics

Here are the differences between process assistants' and front desk administrative assistants' demographics:

Process AssistantFront Desk Administrative Assistant
Average age5050
Gender ratioMale, 32.3% Female, 67.7%Male, 10.0% Female, 90.0%
Race ratioBlack or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 65.9% American Indian and Alaska Native, 0.7%Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.2% Asian, 3.8% White, 66.1% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between process assistant and front desk administrative assistant duties and responsibilities

Process assistant example responsibilities.

  • Manage and update company Facebook page with daily updates, finding/sharing relevant and interesting information, and encouraging fan engagement.
  • Learned how an IEP is developed and implement.
  • Process FHA, VA and conventional loans at Lancaster branch.
  • Assist management to prepare for the FDA and EMA audits.
  • Provide support to planning, development and monitoring of KAIZEN events.
  • Conduct daily status calls on orders in all QC associate queues.
  • Show more

Front desk administrative assistant example responsibilities.

  • Manage day-to-day operations including scheduling and coordinating appointments, verify patient insurance, prepare correspondences between medical providers and their patients.
  • Process member and team member paperwork; including member cancellations, updates, new hires/terminations/status changes, and payroll paperwork.
  • Monitor and complete payroll information.
  • Demonstrate great initiative in assisting tech team with minor technical issues and create PowerPoint presentations for business strategic purposes.
  • Register patients, verify eligibility of insurance, interview them in order to obtain other demographic information that are needed.
  • Manage day-to-day operations including scheduling and coordinating appointments, verify patient insurance, prepare correspondences between medical providers and their patients.
  • Show more

Process assistant vs front desk administrative assistant skills

Common process assistant skills
  • Customer Service, 20%
  • Data Entry, 14%
  • Computer System, 9%
  • Office Equipment, 7%
  • Problem Solve, 5%
  • Quality Standards, 5%
Common front desk administrative assistant skills
  • Customer Service, 15%
  • Patients, 12%
  • Data Entry, 8%
  • Phone Calls, 8%
  • Front Desk Operations, 7%
  • Check-In, 4%

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