Program Coordinator - Quality Assurance Focus
Program assistant job in Hokah, MN
🌟 Make a Meaningful Impact Every Day
Are you passionate about helping individuals and families thrive? Join a team that's dedicated to enhancing lives and strengthening communities through high-quality support services and innovative program development.
We're seeking a dynamic professional to deliver direct services, drive program excellence, and champion quality assurance across internal and external providers. This role blends compassionate care with strategic oversight-perfect for someone who thrives in both people-centered and data-driven environments. This is a Monday through Friday, first shift hybrid position
What You'll Do:
💡 Provide best practices and guidance to elevate program outcomes
📝 Prepare professional documentation, evaluations, and reports
🤝 Build strong relationships with families, providers, and community partners
💼 Support budgeting, funding applications, and sustainability efforts
📊 Lead quality assurance initiatives, develop policies, and analyze performance data
🧠 Interpret regulations and ensure compliance with DHS 36 standards
🗣️ Train and consult with service providers to ensure clean claims and high-quality documentation
What You Bring:
🎓 Bachelor's degree in social work, psychology, or related field (or equivalent experience)
📈 3+ years of professional experience in human services or quality assurance
🧩 Strong organizational, communication, and analytical skills
🧠 Deep understanding of social dynamics, health systems, and community resources
🚗 Valid driver's license and ability to travel up to 50%
Perks & Benefits:
🏡 Hybrid work environment for flexibility and balance
📅 Monday through Friday schedule-your weekends are yours!
💵 Competitive compensation at $22-$24 per hour
🎓 Public Service Loan Forgiveness (PSLF) eligibility + navigation support through Summer
🩺 Medical, Dental, and Vision Insurance
💳 Flexible Spending Accounts for dependent and health care
🚗 Mileage reimbursement
🕒 Generous Paid Time Off + 10 Paid Holidays
💼 403B retirement plan with employee contribution options
📈 Annual raises prioritized for all employees
🧘 Calm Wellness App - Premium Access
🎓 Student loan navigation support with Summer, PBC
💸 Early Earned Wage Access via UKG Wallet
🧠 Employee Assistance Program (EAP)
🏆 Service Awards and Employee Recognition
Why Join Us?
Be part of a mission-driven organization that values innovation, collaboration, and continuous improvement.
Work in a supportive environment where your expertise helps shape the future of care and service delivery.
Enjoy opportunities for professional growth, training, and meaningful community impact.
LSS is an Equal Opportunity Employer (EOE)
Program Manager - Physical Therapy Assistant
Program assistant job in Winona, MN
**Rehab Program Manager - PTA** **Job Type: Full-time** If you're brimming with ambition and a desire to learn, a **Program Manager** role with Aegis Therapies is right for you. This position is a steppingstone to management roles, and it allows you to gain management experience without being a direct supervisor.
**Aegis Therapies** , one of the nation's leading providers of rehabilitation and wellness services, is hiring a **Program Manager** to join our supportive team and reap the benefits of some of the best career advantages in the industry.
**Why Aegis Therapies:**
+ **Career Growth & Development:** We invest in your future with specialized, ongoing training, career advancement opportunities and the strongest clinical support in the industry.
+ **Flexibility - Redefining Work-life Balance:** We offer you the opportunity to maintain flexibility and a healthy work-life balance, so you never have to choose between your career and the things that make life worth living.
+ **Impactful Work:** Make a meaningful difference in the lives of our patients.
+ **Supportive Environment:** Collaborate with teams that value your expertise and dedication.
**Benefits:**
+ Support, local clinical mentorship, clinical education and unlimited CEUs
+ Create your own career path: clinically, management, etc.
+ Flexible schedule, paid time off, plus one paid CEU day
+ Licensure and professional membership reimbursement
+ Interdisciplinary collaboration for providing the best patient care
+ Medical, dental, vision within 30 days or less
+ National opportunity to transfer while maintaining employment status
+ Multiple settings nationwide: CCRC, SNF, Assisted Living, Outpatient Clinics, Home Health
+ New Grads Welcomed!
+ And much more
**Qualifications:**
+ Graduate from Therapy program
+ Current license or ability to obtain as a Therapist in the state of practice
As a lead in the building, you'll treat patients while getting some experience with administrative tasks, such as scheduling and serving as a liaison for the Director of Rehab.
**If you love to make a difference in people's lives and have big goals for yourself, apply today.**
EEO Statement: Aegis Therapies and its Family of Companies is committed to a diverse workforce and is an Equal Opportunity Employer. For detailed information on your rights, Click Here (*********************************************************************** OR ************************************************************************************** .
Economic Mobility Program Specialist
Program assistant job in Rochester, MN
Nature of Work The Economic Mobility Program Specialist is a strategic, collaborative position responsible for coordinating and implementing economic mobility and opportunities for the City of Rochester. The role drives equity initiatives that expand financial security and opportunity for residents. Key responsibilities include identifying systemic barriers, implementing strategic priorities, and integrating economic mobility goals into City planning and service delivery. The role supports the development and management of data-informed programs in workforce development, housing stability, income growth, healthcare access, education pathways, and financial empowerment.
The position facilitates inclusive community engagement, builds strong cross-sector partnerships, and represents the City at regional and national convenings. It also oversees program evaluation through performance metrics, policy analysis, and reporting to leadership, elected officials, and community stakeholders
Limited Term:
This position is anticipated to last 30 months from the date of hire. Continued employment is contingent upon the availability of allocated funds, as well as favorable performance by the incumbent. At the end of this time, the position will be eliminated unless the City elects continuation.
Starting salary range is $110,988 to $130,573 depending on qualifications, with advancement to $163,217.
To have your application considered in the first round of reviews, please apply before Monday, December 1, 2025. Applications will be accepted until the position is filled.
DUTIES AND RESPONSIBILITIES
* Manage and implement economic mobility initiatives that support the City's strategic priorities
Identify strategic priorities and systemic barriers that limit residents' opportunities for financial security and economic advancement.
Collaborate with leadership to ensure economic mobility goals are integrated into City planning, budgeting, and service delivery.
Design and implement data-informed initiatives addressing workforce development, income growth, housing stability, education pathways, financial empowerment, and other mobility factors.
Lead or participate in cross-departmental teams focused on equity and economic inclusion.
Prepare grant proposals and manage budgets for economic mobility-related projects.
* Community Engagement & Partnerships
Develop and facilitate inclusive engagement processes that co-design strategies with impacted communities, community-based organizations, and local institutions.
Collaborate with City departments involved in development services, permitting, and business licensing to identify opportunities to streamline processes that disproportionately impact small businesses, entrepreneurs, and underrepresented communities.
Analyze regulatory systems and service delivery models to uncover structural barriers to economic participation, and support the design and implementation of equitable process improvements that enhance access, reduce administrative burden, and increase transparency.
Build and maintain strong relationships across City departments, partner agencies, nonprofit stakeholders, and the business community to advance shared goals.
Represent the City at annual convenings and cohort meetings with International City Management Association (ICMA).
* Evaluation & Reporting
Develop and maintain metrics and performance dashboards to track progress, evaluate outcomes, and inform continuous improvement.
Conduct research and policy analysis to guide program development and policy recommendations.
Draft and present reports, implementation plans, and policy recommendations to City leadership, elected officials, and community stakeholders.
Perform other duties as assigned or necessary.
* Essential Duties
MINIMUM QUALIFICATIONS
Education and Experience
A Bachelor's degree in Public Administration, Business Administration, Social Sciences, Public Policy or closely related field AND five years of experience in public sector or non-profit economic development, equitable community engagement, workforce development or related field.
An equivalent combination of education to successfully perform the essential duties of the job may be substituted for the required amount of experience.
Licenses and/or Certifications
Valid driver's license
SPECIAL REQUIREMENTS
Ability to travel periodically for cohort convenings and professional development.
Ability to participate in regular virtual and annual in-person meetings with other EMO SA grantees
ADDITIONAL INFORMATION
PHYSICAL AND ENVIRONMENTAL CRITERIA
In compliance with the Americans with Disabilities Act, the following represents the physical and environmental demands for this position. The employee must be able to perform the essential functions with or without accommodation.
In consideration of the overall amount of physical effort required to perform this position, the work is best described as Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Physical demands that may be required continuously (2/3 or more of the time), frequently (1/3 to 2/3 of the time), and occasionally (up to 1/3 of the time) are noted below:
Continuous demands: sitting and simultaneous use of hands, wrists, and fingers
Frequent demands: reaching and carrying
Occasional demands: standing, walking, fine dexterity, lifting, handling, pushing, pulling, kneeling, crouching, bending, and foot controls.
Sensory requirements necessary in the performance of the essential functions of this position include: sight, hearing, touch.
Environmental conditions that may exist in the performance of the essential functions of this job include: not substantially exposed to environmental conditions during the performance of office work.
Program Lead
Program assistant job in Winona, MN
Job DescriptionSalary: $22.50 to $31.19 DOE
ABOUT US:
Hiawatha Valley Mental Health Center (HVMHC) is a trusted leader in providing exceptional, person-centered behavioral health services to our communities. Founded in 1965 by a dedicated group of community members and government officials from Houston, Wabasha, and Winona counties, we have since expanded our services across Winona, Houston, Wabasha, Goodhue, and Fillmore counties.
At HVMHC, we recognize the importance of work-life balance and offer flexible scheduling to support our employees' needs. We are committed to professional growth and prioritize internal promotions whenever possible. For team members pursuing licensure, we provide free clinical supervision to help you achieve your goals. Additionally, we utilize Eleos, an augmented intelligence software, to assist with case note documentationallowing our staff to focus more on client care.
We are dedicated to fostering a diverse, inclusive, and supportive workplace where team members and clients feel valued and respected. We welcome professionals from all backgrounds and experiences who share our commitment to providing high-quality behavioral health services.
TITLE: Community Based Services Lead
PROGRAM: Adult Community Based Services
JOB SUMMARY: This position entails approximately 50% time spent providing work direction, technical guidance, and ensuring quality control in define location. This individual will also perform direct service to consumers in CBS (Community Based Service) program for the remaining 50% of the time.
JOB RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:
Assumes responsibility for direct service work in the CBS program, to include maintaining assigned caseload of clients.
Oversees the general operations of the Community Based Services department in designated location.
Assists the Program Director in the formulation, evaluation and installation of policies, procedures, and scheduling for the program.
Assist with evaluation of staffing and program needs.
Provides consultation to staff, other departments in the agency, and to community resources.
Attend and participate in scheduled community events, staff meetings, and staff committees as assigned; as well as workshops, conferences and in-service presentations, as directed by Program Director.
Participate in clinical supervision once a month.
Assume responsibility for meeting productivity standards established by the Program Director.
Assume responsibility for obtaining and updating/maintaining case files, appropriate case notes and billing documentation as mandated by the agency and state.
Assure compliance with rules, regulations, licenses and/or certification standards for the program.
Must be able to support clients during crisis situations utilizing verbal de-escalation and ground techniques.
Attend conferences, in-services, and training necessary to meet licensure and program requirements.
Participate in evening programming if/as needed.
Provide necessary internal reports to staff as needed.
Provide technical assistance to staff including but not limited to orientation, training, arranging schedules and shadowing.
Possess a vehicle, valid driver license, and valid auto insurance.
PHYSICAL REQUIREMENTS FOR POSITION:
Must be able to move in a manner conducive to the execution of daily activities. While performing the duties of this job, the employee must communicate with others and exchange information.
The employee regularly operates equipment (listed below) on a daily basis. Occasional bending and lifting of office materials may be required.
NON-ESSENTIAL FUNCTIONS: Perform other duties as assigned by the Program Director.
EQUIPMENT USED: Computer, telephone, office equipment, vehicle.
JOB QUALIFICATIONS AND REQUIREMENTS:
Must meet minimum qualifications as a Mental Health Practitioner as outlined in MN Statute 245i.04: Sec. 245I.04 MN Statutes
Ability to work with serious and persistent mentally ill individuals in a community based setting.
Ability to problem solve and critically think to make appropriate decisions efficiently.
Possess a high level of human relation skills.
Effective organization and time management capabilities
Enhanced written and verbal communication skills.
Must be able to move around building at a rapid pace in response to emergencies.
Must have access to and be able to operate a motor vehicle.
Must have the ability to use a computer.
Must be able to maintain confidentiality.
Must possess a vehicle valid drivers license and a willingness to travel as needed to client or organization locations throughout SE MN.
WORK ENVIRONMENT:
Hiawatha Valley Mental Health Center is committed to providing a safe and inclusive work environment free from harassment, violence anddiscrimination. Our inclusive work environment represents many different backgrounds, cultures and viewpoints. The core values we live by include: integrity, respect, people focused, community focused, continuous improvement, compassion, partnership and collaboration, empowerment and financial stewardship. All Hiawatha Valley Mental Health Center owned facilities are smoke/drug free environments, with some exposure to excessive noise, dust and temperature. The employee is occasionally exposed to a variety of conditions at client sites.
SUPERVISED BY: Community Based Services Director
SUPERVISES: none
POSITION DESIGNATION: Non-Exempt, Full Time
EMPLOYEE BENEFITS:
We are proud to offer a comprehensive benefits package designed to support your well-being, professional development, and financial security:
Paid Time Off & Leave
Paid Leave Time: Begins accruing at 4.46 hours per paycheck, with 16 hours available upon hire (prorated for PT employees).
Holidays: 8 paid holidays, plus 2 floating holidays (prorated for PT employees).
Additional Paid Leave:
Up to 10 days of jury duty leave
Up to 5 days of bereavement leave
1 personal day per year
Professional Development Support
Up to $2,000 tuition reimbursement
Up to $1,500 for continuing education
Health & Wellness Benefits
Medical, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance offered for employees working between 30-40 hours per week.
20% YMCA membership discount OR $50 fitness reimbursement per year
Retirement Savings
Retirement plan with employer match of 50% match up to 6%, for employees working between 20-40 hours per week.
EEO STATMENT:
Hiawatha Valley Mental Health Center is an Equal Opportunity Employer. We welcome all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
APPLICATION PROCESS:
A background check is required as part of the hiring process. Depending on the role, applicants may also need to complete a Mental Health Practitioner Verification Form or Professional Conduct Inquiry Form.
PT Early Childhood Program Assistant - Gage East
Program assistant job in Rochester, MN
This position works closely with the Children's Program Coordinator to provide services to children from birth through teenage living in supportive housing. The Children's Program Assistant will assist with activities carried out in the program. The Children's Program Assistant will help create daily activities for participants, and help children develop skill necessary to promote social emotional development.
Requirements
Minimum of one year experience working with low-income and homeless children/youth and families. This position requires dependable transportation to and from work. This person must pass and maintain Minnesota Background Study clearance.
Applicants must hold a high school diploma/GED equivalent and be able to pass and maintain Minnesota Background Study clearance.
Physical Demands:
Must be able to safely navigate stairs, bend, and squat, kneel, reach overhead.
Preferred Experience:
One year experience working with children and families. This position requires a valid driver's license and dependable transportation. This person must pass and maintain Minnesota Background Study clearance.
Center City Housing Corp is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, creed, sexual orientation/identity/expression, marital status or familial status.
Salary Description $14.00 - $15.00 per hour
Program Assistant
Program assistant job in La Crosse, WI
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Grow your career with Brookdale! Our Clare Bridge Program Assistants have opportunities for advancement by exploring a new career in positions such as Clare Bridge Program Managers, Resident Programs Coordinators and Business Office Managers.
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
High School Diploma or equivalent required. Associates Degree preferred. Minimum one year of previous experience with older adults and persons with dementia preferred; or equivalent combination of education and experience.
Certifications, Licenses, and other Special Requirements
Must have a valid driver's license and a current 3-year driving abstract with no more than one moving violation as a condition of employment.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Ability to lift: Up to 50 pounds
Vision
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage
On-Call on an as needed basis
Possible exposure to communicable diseases and infections
Exposure to latex
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infections, or biological hazards
Requires Travel: occasionally
Management/Decision Making
Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Knowledge and Skills
Has a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Basic knowledge of PC's and word processing software, preferably in a Microsoft Windows environment. Effective oral and written communications skills.
Brookdale is an equal opportunity employer and a drug-free workplace.
Job Summary
Assists Clare Bridge Program Manager or Coordinator in leading and implementing a calendar of person centered dementia friendly programs that meet specific needs of each and all residents within the dementia care community. In alignment with Brookdale's Resident and Family Engagement philosophy, assists in providing person centered programs while engaging residents in meaningful and purposeful dementia care programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests and preferences are honored in the provision of care and programming.
Essential Functions
Supports the implementation of a person centered program to meet individual needs and interests of the residents. Assists in leading and engaging residents in the 7 domains of well-being programs - purposeful, intellectual, social, spiritual, emotional and physical in a dementia friendly structured environment; including sensory focused small groups for residents who cannot participate in a large group setting.
Assists the Program Manager or Coordinator in the review of individual resident's service plans and completes program documentation, as required by Brookdale standards or state requirements.
Assists the program manager or coordinator in ensuring dementia care programs are in compliance with state, federal, and other regulations and meet Brookdale's mission, policies, procedures and standards.
Assists in providing guidance and resource to associates on the importance of programming/engagement and other areas regarding the quality of life for residents.
Coordinates and participates in special events at the community including family socials, marketing/sales and open houses.
Communicates positively with residents, families, and community professionals regarding the Brookdale dementia care program and its benefits. Communicates with families regarding residents' personal needs and successes.
Assists Manager or Coordinator with meeting the department's quality improvement initiatives including the Brookdale Excellence Standards Tool (BEST).
Supports plans and scheduled programming events outside the community, which may include driving a community motor vehicle.
Assists with volunteer program, including training and supervising volunteers.
Performs personal care, housekeeping and dietary responsibilities, as needed, to ensure service quality is maintained in accordance with Clare Bridge Program standards.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor.
Auto-ApplyProgram Coordinator - Neurologic Surgery
Program assistant job in Rochester, MN
**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
**Benefits Highlights**
+ Medical: Multiple plan options.
+ Dental: Delta Dental or reimbursement account for flexible coverage.
+ Vision: Affordable plan with national network.
+ Pre-Tax Savings: HSA and FSAs for eligible expenses.
+ Retirement: Competitive retirement package to secure your future.
**Responsibilities**
Contributes to the analysis of internal and external opportunities related to operating goals. Independently manages some or all of the implementation of assigned projects and outreach initiatives. Serves as an expert resource and mentors other internal/external research project personnel. Trouble shoots and resolves problems and contributes significantly to discussions on prospective project design, feasibility, project management, and outcomes measurement. Participates in designing, organizing, and monitoring projects, including budgets/financial management. Plans for, participates, and occasionally leads the education of internal and external staff required to carry out an assigned project or research initiative. Organize and participate in internal and external project workgroup, committee and/or advisory board meetings, teleconferences, and regional meetings; prepare written correspondence; develop brochures, exhibits, and web site content; write articles for newsletters, newspapers, and magazines; coordinate student rotations and community research experiences; present at national meetings; perform other activities and duties as assigned. Position may require frequent travel to support community-based participatory research efforts.
**Qualifications**
Bachelor's degree in public health, education, communications, or other related field. Applied knowledge and prior experience working with various research populations preferred. Must have demonstrated excellent skills in leadership, communications, problem-solving and work organization. Excellent interpersonal and project management skills required. Must have excellent oral and written communication skills. Must be able to work independently and effectively with a variety of people at all levels both within and outside of Mayo Clinic. Must be proficient in desktop publishing, word processing, database applications, and web site development. Must be highly organized, efficient, capable of comprehending complex instructions and situations, able to manage several projects simultaneously, and able to function independently and exercise independent judgment in decision-making.
**This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.**
**Exemption Status**
Exempt
**Compensation Detail**
Education, experience and tenure may be considered along with internal equity when job offers are extended.; $58,739 -88,192 annually
**Benefits Eligible**
Yes
**Schedule**
Full Time
**Hours/Pay Period**
80
**Schedule Details**
M-F day hours
**Weekend Schedule**
as needed
**International Assignment**
No
**Site Description**
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (*****************************************
**Equal Opportunity**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
**Recruiter**
Jill Squier
**Equal opportunity**
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Family and Community Services Program ~ Program Assistant
Program assistant job in Onalaska, WI
Job Purpose: Provide efficient administrative support to the Family and Community Services Manager and team members along with the ability to meet programs needs offered to referral sources, counties and private pay families in an ever growing and evolving environment.
Major Responsibilities and Duties:
Meet with staff regularly for case review and to ensure proper, effective and evidence-based/informed services are provided to clients
Review written documentation (treatment documents, emails, etc) to ensure accuracy, professionalism and HIPAA compliance
Review QAUR scores and ensure staff are maintaining agency expectations
Assist in the new hire and training process
Assure staff are training compliant based on program need.
Assist in new hire for programming (interviewing and new hire process)
Serve as second point of contact for staff when guidance/direction is needed during a crisis or a potentially critical situation
Maintain awareness of behavioral, crisis-management techniques, and personal safety
Check timesheets on a weekly basis to ensure complete and accurate
Treat CCS corrections as urgent and complete in a timely manner. This includes communication between providers and provider's supervisors.
Maintain knowledge of Child Development and evidenced-based/informed parenting strategies
Consult with staff in providing parent education to determine appropriate curriculum and discussion topics
Sign off on non-therapy based case notes and service plans when reviewing weekly timesheets
Work closely with Family and Community Services Manager to ensure exceptional customer service and problem solve cases as needed
Assign referrals appropriately and in a timely manner, keep standby lists to a minimum
Assist in coordinating Private Pay Supervised Visitation services.
Ensure Payment Authorizations are current for all program participants, including ensuring that enough units are authorized for services on CCS Service Plans and team members do not over bill services.
Accurately document notes in TherapyAppointment (TA) memo section and alert section for all clients.
Accurately add client information to WorkflowMax software so team members can complete their timesheets by deadlines.
Assist in responding to records requests
Ensure efficient care and usage of company vehicles. This includes assigning the vehicles to staff who are driving the furthest as well as arranging for regular cleaning and maintenance for the vehicles.
Interface with referral sources in order to facilitate open communication and to ensure satisfaction with service provision
Meet with prospective leads to develop Stein Counseling programming and business growth once approved by the manager.
Develop and maintain marketing material such as brochures, flyers, etc.
Gather necessary data to compile and complete outcome reports for outcome measures: AAPI-2.5 and other outcomes
When requested, assist in program development discussions alongside the Family and Community Services Manager
Understand and follow policies and procedures of the Family and Community Services programs and of Stein Counseling and Consulting Services, Ltd.
Develop personal and professional goals annually
Maintain acceptable ratings (85% or better) in all performance areas on performance reviews (job performance, supervisor ratings, collateral ratings, etc)
Perform other duties and responsibilities, consistent with this position description, as requested by the Clinical Supervisor, Billing Services Manager, Clinic Administrator and/or President of Stein Counseling and Consulting Services, Ltd.
Maintain direct Client contact - 7 to 10 hours per week - when possible
Seek supervision from Management team when necessary.
Report all employee concerns to your Team Leader/Supervisor immediately.
Report all program concerns to your Team Leader/Supervisor immediately.
Report all vehicle concerns to your Team Leader/Supervisor immediately.
Report all county or referral sources concerns to your Team Leader/Supervisor immediately.
Work Environment: General office environment. Work is generally sedentary in nature, but may require standing and walking part of the time. Work is generally performed within an office environment, with standard office equipment available.
Expectations/Knowledge/Skills:
Possess strong communication and interpersonal skills
Punctual, reliable, dependable
Positive attitude and flexible
Ability to take direction and complete assigned tasks in a timely manner
Must be familiar with the community resources and community support agencies
Possess knowledge of child development, effective parenting techniques, evidenced based/informed Behavior Modification and Cognitive Behavioral strategies.
Attention to detail and exceptional organizational skills are essential
Must exhibit a willingness to assist in the professional development of staff
Must be flexible and adaptable to meet the needs of the families and programs
Employ effective interviewing procedures
Objectively and professionally document/record information per state and agency expectations
Consistently make sound decisions and problem solve effectively
Communicate professionally with supervisors, peers, subordinates and persons outside organization
Resolve conflicts and effectively employ negotiation skills with others
Possess basic knowledge of computers (Chrome, Google, Word, email, internet, etc)
Possess the ability to work independently, including organizing, planning, and prioritizing work
Use conflict resolution techniques
Maintain emotional control under stress
Advise staff in emergency situations
Follow confidentiality and HIPAA policies and procedures
Understand and adhere to healthy boundaries with subordinates
Education and Experience: Experience working in a social services or educational setting. Experience working with children and families of diverse cultural and economic backgrounds. Ideal candidates will possess a bachelor's degree in Child Development, Psychology, Social Work, Family Studies, or other related fields. Must have excellent verbal and communication and interpersonal skills with the ability to work within the concept of a team. Requires a valid Wisconsin driver's license and reliable transportation with adequate auto liability insurance and a good driving record.
This position will Report to and Supervised by: Family and Community Services Manager/Team Leader
Office Location: Braund Office, 571 Braund Street, Onalaska, WI 54650
Office Hours in Person: Monday - Friday 8:00 a.m. - 5:00 p.m.
Travel: Travel may be required with this position. Adequate auto liability insurance and a good driving record required.
Employment Status: Full Time Position (40 Hours/Week)
Activity Assistant
Program assistant job in Lake City, MN
Ebenezer is seeking an Activity Assistant to support our adult residents in our Skilled Nursing Facility in Lake City, MN! This role assists with implementation of quality leisure/social/therapeutic events program designed to assist residents in maintaining their personal potential both physically, socially, and mentally. This position will also drvie company van/bus for resident outings.
This patient support schedule includes;
* 64 hours every two weeks
* Day shift
* Every third weekend and holiday rotation
Lake City Care Center is nestled near the picturesque Lake Pepin in southeast Minnesota. As part of the esteemed Mayo Clinic Health System and managed by Ebenezer, Minnesota's leading senior living operator with a century-long commitment to exceptional service. Our skilled nursing facility can provide care for up to 90 residents across our Transitional Care and Long-term care units, supported by a dedicated team committed to Ebenezer's mission of fostering longer, healthier, and more meaningful lives through healing, discovery, and education. Join our experienced healthcare professionals and help us expand our TCU unit.
2023 Deficiency Free MN MDH Annually Survey
CMS 3-star facility with a 4-star rating for staffing excellence and 4 star quality rating
Lake City Care Center Careers (ebenezercares.org)
Job Responsibilities:
* Assists with leisure programs and activities
* Leads social events and activity programs
* Communicates and coordinates activity/leisure programs with all departments
* Gathers and transports residents for programs and activities
* Assists other departments with special events and family functions
* Documents as required
* Offers suggestions and ideas to improve the events program to the Director of Active Living
* Assists in meeting the psychosocial needs of the residents
* Encourages residents participation
* Reports change in resident attitude, mood or physical status to appropriate staff
* Promotes residents independence by offering choices and fostering self-help skills
* Assists residents in developing relationships and effectively socializing
* Assists with virtual visits upon recommendations of Active Living Coordinators and Active Living Director
* Assists in implementing pet visits based on recommendations of Active Living Coordinators and Active Living Director
* Assists Active Living Coordinators in maintaining compliance with state and federal regulations regarding medical record documentation and participation
* Assists in completing MDS, Assessments, Care Plans, and Progress notes for Active Living
* Completes and updates participation records
* Gather information from other team members as it relates to residents' needs
* Other duties as assigned and directed
* Responds to resident and building emergencies per building policies and procedures
* Adheres to applicable rules and regulations
* Takes photos of new admits
* Assists with transportation of residents to and from dining areas
* Performs environmental and other responsibilities as assigned (order and cleanliness)
Required:
* 0-1 years of experience
* Working knowledge of basic Microsoft applications
Preferred:
* Associate Degree - Therapeutic Recreation, Music Therapy or related field
* 1-3 years of experience
Benefit Overview
Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information:**********************************************
Compensation Disclaimer
The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by various factors, including FTE, skills, knowledge, educational background, and qualifying experience as specified in the contract. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Auto-ApplyCollege Financial Representative, Internship Program
Program assistant job in Onalaska, WI
College Financial Representatives in the internship program at Northwestern Mutual are provided guidance, connection, and a framework for building an integrated financial planning practice from the ground up. Our college financial representatives, who come from varying academic backgrounds and experiences, begin to build a financial planning practice while engaging local and nationwide experts, exclusive financial products, and the support of a Fortune 500 company. You will have the opportunity to build your confidence, develop a professional network, and help people achieve financial freedom. Here, hard work pays off!
Responsibilities
Our internship program mimics our full-time Financial Representative career, allowing you to:
Learn how to prospect and network to build your business and client base
Develop and execute on a business strategy
Call on potential clients and set meetings to understand their financial goals
Prepare plans and offer useful recommendations
Gain exposure to proprietary planning software platforms
Engage in weekly coaching, training, and development meetings
Receive Risk Product State Licensing: Life, Accident, and Health
Build life skills that create future career opportunities
As a Northwestern Mutual College Financial Representative, you can expect a flexible schedule to work around your life and your classes. With the option to participate in our internship program year-round, you can continue to grow your practice and obtain support for registrations and certifications such as the Series 6 & 63 or CFP . Get inspired at local and national recognition events, earn access to leadership programs, and collaborate with experts in our business. In fact, you'll find diverse resources across our culture to ensure that you experience personal and professional growth in this program. With interest, eligible students have an opportunity to interview for a full-time Financial Representative or Advisor role upon graduation.
#LI-Onsite
Qualifications
Are you a fit for this internship?
Full-time student; juniors and seniors preferred
Entrepreneurial ambitions and curiosity for sales
Highly involved on campus (leader, athlete, campus orgs, student government, etc)
Excellent time-management skills
Interest in financial literacy and planning tools
Business savvy and desire to increase critical thinking abilities
Compensation & Benefits
Performance-based earnings and revenue
Learning and Development Incentives (up to $1000/month, not inclusive of earned commissions)
Productivity Bonuses
Support for insurance licensing (life, health, DI, LTC)
Support for SIE, Series 6, Series 63 registrations (eligibility required)
About Us
For over 165 years, we have helped our clients spend their lives living through comprehensive and innovative financial planning. We combine the expertise of our financial professionals with personalized digital experience and industry-leading products to give our clients the ability to successfully navigate their financial lives.
Our tailored approach includes multiple financial strategies-insurance, investments, and annuities-built to reinforce each other, keeping our clients consistently on track to meet goal after goal. We lead with unmatched financial strength and access to the best products and services for our clients.
Our Financial Representatives and College Financial Representatives are valued partners and proud business owners. As such, they are considered independent contractors
1
for income tax purposes, and a "statutory employee" for Federal Insurance Contributions Act (FICA) tax purposes.
As a company, we value an inclusive and belonging workplace where everyone's unique viewpoints bring new successes. We strive to create teams that reflect our customers and communities, fostering an environment where all employees are welcomed, valued, and heard.
Why join Northwestern Mutual
Fortune 500 company (2023)
Top 100 Internship Programs, Yello x WayUp (2022)
5.0+ million clients and growing
2
$257 billion retail investment client assets held or managed by Northwestern Mutual
3
Forbes' Best Employers for Diversity (2018-2021)
Unsurpassed financial strength
4
Best Place to Work for LGBTQ+ Equality- Human Rights Campaign Corporate Equality Index (2015-2021)
1
Northwestern Mutual College Financial Representatives are Independent Contractors whose income is based on production. If offered to apply for approval of an intern contract to become a Northwestern Mutual College Financial Representative, a national criminal background check is required. Should the background check results provide information which would not allow someone to work for Northwestern Mutual, approval to contract will be withdrawn.
2
As of June 30, 2023
3
Combined client assets of NMIS and NMWMC as of June 30, 2023
4
Among U.S. life insurers. Ratings are for The Northwestern Mutual Life Insurance Company and Northwestern Long Term Care Insurance Company, as of the most recent review and report by each rating agency. Ratings as of: 06/23 (Moody's Investors Service), 08/23 (A.M. Best Company), 08/23 (Fitch Ratings), 05/23 (S&P Global Ratings)
Salary Range USD $500.00 - USD $1,000.00 /Yr.
Auto-ApplyFamily Self Sufficiency Coordinator
Program assistant job in Wabasha, MN
Job DescriptionSalary: Steps; Starting $22.10-$23.44/hr.
This position is currently part-time with 20 hours per week required. A flexible schedule, Monday - Friday between the hours of 6 a.m. to 6 p.m, may be worked.
BASIC FUNCTION:
Under limited supervision and technical assistance by director, manages and coordinates activities involved in the administration of housing related programs in compliance with HRA policies, practices and federal and state regulations. Engages community through outreach, affordable housing programs, housing counseling, financial counseling or related experience. Recommends and implements changes in SEMMCHRAs policies and practices as necessary to meet changing conditions or changes in federal or state regulation.
DUTIES AND RESPONSIBILITIES:
Responsible for seeking funding, operationalizing and maintaining housing self-sufficiency and homeownership programs activities at SEMMCHRA. Activities support rental housing, rental assistance and community development departments at SEMMCHRA as well as funded homebuyer education and counseling programs.
Recruit Public Housing residents and Housing Choice Voucher participants to the FSS program. Conduct individual or group orientations as needed to maintain a minimum caseload of 25 participants for program funding, and work toward agency standard of 50 participants.
Develop recruiting tools and forms to promote the Family Self Sufficiency and Section 8 Homeownership program to applicants and current participants.
Evaluates program goals, information and referrals; and monitors participants progress to ensure compliance with the contract and funding requirements. Reports to director monthly on program goals and status. Recommend changes to ensure program requirements are met.
Responsible for monitoring accounts receivable escrow accounts, generates disbursements from escrow accounts, and processes necessary paperwork for release of funds. Works in conjunction with Section 8 housing staff to coordinate housing assistance payments.
Responsible for informing prospective participants about the Section 8 Homeownership program, determines income eligibility, refers to mortgage lenders, and serves as the liaison between the Housing Authority and the internal staff (FSS & HCV) and various outside agencies and lending institutions.
May be responsible for meeting with participants for Section 8 briefings, individual counseling and corrective action planning, responding to and addressing resident/participant concerns and/or complaints.
Responsible for coordinating homebuyer education courses, financial counseling, and wellness sessions as applicable and with outside agencies.
Recommends changes and implements programmatic procedures and policies to ensure compliance with applicable federal, state and HUD regulations.
Assist and/or provides information for the preparation of all required financial reports for the responsible housing programs including escrow account disbursements and requisition of funds for training programs.
Responsible for communication and correspondence with residents, applicants, participants, and landlords based on HRA and program regulations and guidelines.
Responsible for submitting reports as required for internal and external reporting.
Assists with operationalizing grants as assigned.
Responsible for completeness of work related to housing program associated with intake eligibility, verification of information, entering data into the respective systems to ensure compliance with the Federal regulations.
Responsible for complete and accurate calculation of income, assets and property ownership verification and utilization of computers where applicable.
Responsible for the completion of assigned Housing Quality Standard inspections for the Housing Choice Voucher and Homeownership program and respective process follow-up.
Responsible for troubleshooting problems with program files.
Other duties as assigned.
KNOWLEDGE, ABILITIES AND SKILLS:
Excellent working knowledge of Microsoft Word, Excel, Outlook and databases.
Excellent communication skills including ability to establish relationships with clients and outside agencies.
Demonstrable experience working with communities of color and low-income individuals and families.
Ability to set priorities and goals to meet program schedules and deadlines.
Demonstrated ability to work independently and take initiative in performing duties.
Ability to work in a busy environment.
Ability to multi-task and maintain flexibility within projects or task assignments.
Strong writing skills including the ability to complete correspondence.
Demonstrable attention to detail.
Experience with public speaking.
Thorough knowledge of Section 8 and other rental assistance program guidelines and related computer skills.
QUALIFICATIONS:
High school diploma/GED required; BA/BS in housing, adult education, or social work field preferred. Requires certification as a Housing Specialist for HUD Family Self Sufficiency program and Homeowner Educator and Counselor depending on job responsibilities. Desire individuals to have strong financial skills including knowledge about credit, debt, money management, financial products and services and consumer protection laws. Must be able to operate a motor vehicle independently and have a vehicle to carry out assignments.
PHYSICAL REQUIREMENTS:
This work requires the frequent exertion of up to 25 pounds of force; work regularly requires sitting and speaking or hearing, frequently requires walking, using hands to finger, handle or feel, reaching with hands and arms and repetitive motions and occasionally requires standing, stooping, kneeling, crouching or crawling, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work occasionally requires exposure to outdoor weather conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).
SPECIAL REQUIREMENTS:
Applicable agency and department training necessary to meet the essential functions will be provided upon hire. Valid driver's License.
Program Leader/Assistant Program Leader - Parks & Recreation (Seasonal/Limited-Term)
Program assistant job in Onalaska, WI
Seeking students and adults with sports knowledge and leadership skills! The City of Onalaska is seeking to hire a Program Leader and Assistant Program Leader. Under the supervision of the Recreation Manager/Coordinator, the employee in this position is responsible for the overall direction and oversight of any portion associated with a recreation program. Independently provides direction to staff, coaches, volunteers, umpire/referees and spectators on issues relating to a program plan and program structure, team selection, rule interpretation, schedules, equipment needs and use, safety of participants, umpires/referees, staff and spectators.
Essential Job Functions: Depending on position will either perform (Program Leader) or assist (Assistant Program Leader) with the following duties.
* Develops and implements meaningful and instructive practice plans and/ or lessons plans.
* Teaches participants the rules and regulations of the activity/sport and /or program.
* Leads tryouts, practices, evaluates program participant's skill level and develops teams.
* Develops program roles and guidelines.
* Distributes and collects program materials such as equipment, forms, uniforms and schedules.
* Sets-up and cleans-up facilities.
* Reports injuries, facility hazards, and program concerns to Supervisor.
* Responds to accidents and emergencies in an appropriate manner, administering first aid according to your level of training, administering first aid according to the blood borne pathogen exposure control plan.
* Completes incident and accident reports as required.
* Responsible for the program equipment and the condition of equipment.
* Attends/runs the training and organizational meetings of a program.
* Maintains communication with program participants, program staff and office staff.
* Supervises other seasonal or part-time program staff and ensures they are providing appropriate instruction and supervision of participants.
* Resolves conflicts or problems that occur while the program is functioning and between program staff and participants, and between members of the staff.
* Contributes to a cooperative working effort by demonstrating a willingness to perform other job-related work, as needed or requested. The interdependency of operations is recognized and the abilities and skills exist to do other work as needed or requested. Assistance is given to others and special projects completed as scheduled or requested. This isa recognized and accepted part of being a member of the program staff.
* Other duties as required or assigned.
Compensation: Wage range for these seasonal, limited-term positions is $13.00 to $17.00 per hour depending on qualifications, budget and/or position. There are no benefits associated with limited-term positions.
To Apply: To be considered for this opportunity, submit an online employment application. Position open until filled. Applications reviewed periodically upon submission.
Additional information: Minimum age 16. EOE/Drug Free Workplace.
Student or adult with sports knowledge. Must possess supervision and leadership techniques/skills. Experience playing, coaching or being part of a sport or program of similar nature. Valid driver's license with good driving record. Work with minimum supervision. High School diploma or equivalent preferred but not necessary.
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job.
LTSS Family Care-Service Coordinator
Program assistant job in Mondovi, WI
LTSS Service Coordinator (Case Manager) $5,000 Sign-on Bonus Hiring near Southwestern Wisconsin in counties: Pepin, Buffalo, Trempealeau, Jackson, Clark, La Crosse, Monroe, Juneau, Vernon, Sauk, Richland, Crawford, Grant, Iowa, Lafayette, Green. Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
Anthem is very excited to be a managed care organization in western/southwestern Wisconsin and Milwaukee County to offer the Family Care Program. Family Care is a Wisconsin long-term care program for older adults and adults with disabilities. Our goal is that each member will experience the life they choose with supports to maximize independent living, employment, and contributing to their communities.
The LTSS Service Coordinator is responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs. In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member's preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the member's circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements.
Anthem is very excited to be a managed care organization in western/southwestern Wisconsin and Milwaukee County to offer the Family Care Program. Family Care is a Wisconsin long-term care program for older adults and adults with disabilities. Our goal is that each member will experience the life they choose with supports to maximize independent living, employment, and contributing to their communities.
How you will make an impact:
* Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as Family Care Partnership), and BH or PH needs.
* Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support.
* Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports.
* At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians.
* May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives.
* Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan.
* Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement).
* Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits.
Minimum Requirements:
* Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background
Preferred Skills, Capabilities and Experiences:
* BA/BS degree field of study in health care related field preferred.
* Assisted living or social work experience preferred.
* Waiver experience preferred.
* Comfortable using technology preferred.
* Travels to worksite and other locations as necessary.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
MED > Medical Ops & Support (Non-Licensed)
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
LTSS Family Care-Service Coordinator
Program assistant job in La Crosse, WI
LTSS Service Coordinator (Case Manager)
$5,000 Sign-on Bonus
Hiring near Southwestern Wisconsin in counties: Pepin, Buffalo, Trempealeau, Jackson, Clark, La Crosse, Monroe, Juneau, Vernon, Sauk, Richland, Crawford, Grant, Iowa, Lafayette, Green.
Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
Anthem is very excited to be a managed care organization in western/southwestern Wisconsin and Milwaukee County to offer the Family Care Program. Family Care is a Wisconsin long-term care program for older adults and adults with disabilities. Our goal is that each member will experience the life they choose with supports to maximize independent living, employment, and contributing to their communities.
The LTSS Service Coordinator is responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs. In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member's preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the member's circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements.
Anthem is very excited to be a managed care organization in western/southwestern Wisconsin and Milwaukee County to offer the Family Care Program. Family Care is a Wisconsin long-term care program for older adults and adults with disabilities. Our goal is that each member will experience the life they choose with supports to maximize independent living, employment, and contributing to their communities.
How you will make an impact:
Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as Family Care Partnership), and BH or PH needs.
Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support.
Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports.
At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians.
May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives.
Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan.
Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement).
Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits.
Minimum Requirements:
Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background
Preferred Skills, Capabilities and Experiences:
BA/BS degree field of study in health care related field preferred.
Assisted living or social work experience preferred.
Waiver experience preferred.
Comfortable using technology preferred.
Travels to worksite and other locations as necessary.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
MED > Medical Ops & Support (Non-Licensed)
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyProgram Coordinator - Quality Assurance Focus
Program assistant job in Dakota, MN
🌟 Make a Meaningful Impact Every Day
Are you passionate about helping individuals and families thrive? Join a team that's dedicated to enhancing lives and strengthening communities through high-quality support services and innovative program development.
We're seeking a dynamic professional to deliver direct services, drive program excellence, and champion quality assurance across internal and external providers. This role blends compassionate care with strategic oversight-perfect for someone who thrives in both people-centered and data-driven environments. This is a Monday through Friday, first shift hybrid position
What You'll Do:
💡 Provide best practices and guidance to elevate program outcomes
📝 Prepare professional documentation, evaluations, and reports
🤝 Build strong relationships with families, providers, and community partners
💼 Support budgeting, funding applications, and sustainability efforts
📊 Lead quality assurance initiatives, develop policies, and analyze performance data
🧠 Interpret regulations and ensure compliance with DHS 36 standards
🗣️ Train and consult with service providers to ensure clean claims and high-quality documentation
What You Bring:
🎓 Bachelor's degree in social work, psychology, or related field (or equivalent experience)
📈 3+ years of professional experience in human services or quality assurance
🧩 Strong organizational, communication, and analytical skills
🧠 Deep understanding of social dynamics, health systems, and community resources
🚗 Valid driver's license and ability to travel up to 50%
Perks & Benefits:
🏡 Hybrid work environment for flexibility and balance
📅 Monday through Friday schedule-your weekends are yours!
💵 Competitive compensation at $22-$24 per hour
🎓 Public Service Loan Forgiveness (PSLF) eligibility + navigation support through Summer
🩺 Medical, Dental, and Vision Insurance
💳 Flexible Spending Accounts for dependent and health care
🚗 Mileage reimbursement
🕒 Generous Paid Time Off + 10 Paid Holidays
💼 403B retirement plan with employee contribution options
📈 Annual raises prioritized for all employees
🧘 Calm Wellness App - Premium Access
🎓 Student loan navigation support with Summer, PBC
💸 Early Earned Wage Access via UKG Wallet
🧠 Employee Assistance Program (EAP)
🏆 Service Awards and Employee Recognition
Why Join Us?
Be part of a mission-driven organization that values innovation, collaboration, and continuous improvement.
Work in a supportive environment where your expertise helps shape the future of care and service delivery.
Enjoy opportunities for professional growth, training, and meaningful community impact.
LSS is an Equal Opportunity Employer (EOE)
Program Manager - Physical Therapy Assistant
Program assistant job in Winona, MN
Rehab Program Manager - PTAJob Type: Full-time Location: Sauer Health Care
If you're brimming with ambition and a desire to learn, a Program Manager role with Aegis Therapies is right for you. This position is a steppingstone to management roles, and it allows you to gain management experience without being a direct supervisor.
Aegis Therapies, one of the nation's leading providers of rehabilitation and wellness services, is hiring a Program Manager to join our supportive team and reap the benefits of some of the best career advantages in the industry.
Why Aegis Therapies:
Career Growth & Development: We invest in your future with specialized, ongoing training, career advancement opportunities and the strongest clinical support in the industry.
Flexibility - Redefining Work-life Balance: We offer you the opportunity to maintain flexibility and a healthy work-life balance, so you never have to choose between your career and the things that make life worth living.
Impactful Work: Make a meaningful difference in the lives of our patients.
Supportive Environment: Collaborate with teams that value your expertise and dedication.
Benefits:
Support, local clinical mentorship, clinical education and unlimited CEUs
Create your own career path: clinically, management, etc.
Flexible schedule, paid time off, plus one paid CEU day
Licensure and professional membership reimbursement
Interdisciplinary collaboration for providing the best patient care
Medical, dental, vision within 30 days or less
National opportunity to transfer while maintaining employment status
Multiple settings nationwide: CCRC, SNF, Assisted Living, Outpatient Clinics, Home Health
New Grads Welcomed!
And much more
Qualifications:
Graduate from Therapy program
Current license or ability to obtain as a Therapist in the state of practice
As a lead in the building, you'll treat patients while getting some experience with administrative tasks, such as scheduling and serving as a liaison for the Director of Rehab.
If you love to make a difference in people's lives and have big goals for yourself, apply today.
EEO Statement: Aegis Therapies and its Family of Companies is committed to a diverse workforce and is an Equal Opportunity Employer. For detailed information on your rights, Click Here OR ***************************************************************************************
Auto-ApplyProgram Lead
Program assistant job in Winona, MN
ABOUT US:
Hiawatha Valley Mental Health Center (HVMHC) is a trusted leader in providing exceptional, person-centered behavioral health services to our communities. Founded in 1965 by a dedicated group of community members and government officials from Houston, Wabasha, and Winona counties, we have since expanded our services across Winona, Houston, Wabasha, Goodhue, and Fillmore counties.
At HVMHC, we recognize the importance of work-life balance and offer flexible scheduling to support our employees' needs. We are committed to professional growth and prioritize internal promotions whenever possible. For team members pursuing licensure, we provide free clinical supervision to help you achieve your goals. Additionally, we utilize Eleos, an augmented intelligence software, to assist with case note documentation-allowing our staff to focus more on client care.
We are dedicated to fostering a diverse, inclusive, and supportive workplace where team members and clients feel valued and respected. We welcome professionals from all backgrounds and experiences who share our commitment to providing high-quality behavioral health services.
TITLE: Community Based Services Lead
PROGRAM: Adult Community Based Services
JOB SUMMARY: This position entails approximately 50% time spent providing work direction, technical guidance, and ensuring quality control in define location. This individual will also perform direct service to consumers in CBS (Community Based Service) program for the remaining 50% of the time.
JOB RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:
Assumes responsibility for direct service work in the CBS program, to include maintaining assigned caseload of clients.
Oversees the general operations of the Community Based Services department in designated location.
Assists the Program Director in the formulation, evaluation and installation of policies, procedures, and scheduling for the program.
Assist with evaluation of staffing and program needs.
Provides consultation to staff, other departments in the agency, and to community resources.
Attend and participate in scheduled community events, staff meetings, and staff committees as assigned; as well as workshops, conferences and in-service presentations, as directed by Program Director.
Participate in clinical supervision once a month.
Assume responsibility for meeting productivity standards established by the Program Director.
Assume responsibility for obtaining and updating/maintaining case files, appropriate case notes and billing documentation as mandated by the agency and state.
Assure compliance with rules, regulations, licenses and/or certification standards for the program.
Must be able to support clients during crisis situations utilizing verbal de-escalation and ground techniques.
Attend conferences, in-services, and training necessary to meet licensure and program requirements.
Participate in evening programming if/as needed.
Provide necessary internal reports to staff as needed.
Provide technical assistance to staff including but not limited to orientation, training, arranging schedules and shadowing.
Possess a vehicle, valid driver license, and valid auto insurance.
PHYSICAL REQUIREMENTS FOR POSITION:
Must be able to move in a manner conducive to the execution of daily activities. While performing the duties of this job, the employee must communicate with others and exchange information.
The employee regularly operates equipment (listed below) on a daily basis. Occasional bending and lifting of office materials may be .
NON-ESSENTIAL FUNCTIONS: Perform other duties as assigned by the Program Director.
EQUIPMENT USED: Computer, telephone, office equipment, vehicle.
JOB QUALIFICATIONS AND REQUIREMENTS:
Must meet minimum qualifications as a Mental Health Practitioner as outlined in MN Statute 245i.04: Sec. 245I.04 MN Statutes
Ability to work with serious and persistent mentally ill individuals in a community based setting.
Ability to problem solve and critically think to make appropriate decisions efficiently.
Possess a high level of human relation skills.
Effective organization and time management capabilities
Enhanced written and verbal communication skills.
Must be able to move around building at a rapid pace in response to emergencies.
Must have access to and be able to operate a motor vehicle.
Must have the ability to use a computer.
Must be able to maintain confidentiality.
Must possess a vehicle valid driver's license and a willingness to travel as needed to client or organization locations throughout SE MN.
WORK ENVIRONMENT:
Hiawatha Valley Mental Health Center is committed to providing a safe and inclusive work environment free from harassment, violence and discrimination. Our inclusive work environment represents many different backgrounds, cultures and viewpoints. The core values we live by include: integrity, respect, people focused, community focused, continuous improvement, compassion, partnership and collaboration, empowerment and financial stewardship. All Hiawatha Valley Mental Health Center owned facilities are smoke/drug free environments, with some exposure to excessive noise, dust and temperature. The employee is occasionally exposed to a variety of conditions at client sites.
SUPERVISED BY: Community Based Services Director
SUPERVISES: none
POSITION DESIGNATION: Non-Exempt, Full Time
EMPLOYEE BENEFITS:
We are proud to offer a comprehensive benefits package designed to support your well-being, professional development, and financial security:
Paid Time Off & Leave
Paid Leave Time: Begins accruing at 4.46 hours per paycheck, with 16 hours available upon hire (prorated for PT employees).
Holidays: 8 paid holidays, plus 2 floating holidays (prorated for PT employees).
Additional Paid Leave:
Up to 10 days of jury duty leave
Up to 5 days of bereavement leave
1 personal day per year
Professional Development Support
Up to $2,000 tuition reimbursement
Up to $1,500 for continuing education
Health & Wellness Benefits
Medical, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance offered for employees working between 30-40 hours per week.
20% YMCA membership discount OR $50 fitness reimbursement per year
Retirement Savings
Retirement plan with employer match of 50% match up to 6%, for employees working between 20-40 hours per week.
EEO STATMENT:
Hiawatha Valley Mental Health Center is an Equal Opportunity Employer. We welcome all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
APPLICATION PROCESS:
A background check is required as part of the hiring process. Depending on the role, applicants may also need to complete a Mental Health Practitioner Verification Form or Professional Conduct Inquiry Form.
LTSS Family Care-Service Coordinator
Program assistant job in La Crosse, WI
LTSS Service Coordinator (Case Manager) $5,000 Sign-on Bonus Hiring near Southwestern Wisconsin in counties: Pepin, Buffalo, Trempealeau, Jackson, Clark, La Crosse, Monroe, Juneau, Vernon, Sauk, Richland, Crawford, Grant, Iowa, Lafayette, Green. Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
Anthem is very excited to be a managed care organization in western/southwestern Wisconsin and Milwaukee County to offer the Family Care Program. Family Care is a Wisconsin long-term care program for older adults and adults with disabilities. Our goal is that each member will experience the life they choose with supports to maximize independent living, employment, and contributing to their communities.
The LTSS Service Coordinator is responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs. In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member's preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the member's circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements.
Anthem is very excited to be a managed care organization in western/southwestern Wisconsin and Milwaukee County to offer the Family Care Program. Family Care is a Wisconsin long-term care program for older adults and adults with disabilities. Our goal is that each member will experience the life they choose with supports to maximize independent living, employment, and contributing to their communities.
How you will make an impact:
* Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as Family Care Partnership), and BH or PH needs.
* Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support.
* Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports.
* At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians.
* May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives.
* Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan.
* Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement).
* Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits.
Minimum Requirements:
* Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background
Preferred Skills, Capabilities and Experiences:
* BA/BS degree field of study in health care related field preferred.
* Assisted living or social work experience preferred.
* Waiver experience preferred.
* Comfortable using technology preferred.
* Travels to worksite and other locations as necessary.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
MED > Medical Ops & Support (Non-Licensed)
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Program Coordinator - Quality Assurance Focus
Program assistant job in La Crescent, MN
🌟 Make a Meaningful Impact Every Day
Are you passionate about helping individuals and families thrive? Join a team that's dedicated to enhancing lives and strengthening communities through high-quality support services and innovative program development.
We're seeking a dynamic professional to deliver direct services, drive program excellence, and champion quality assurance across internal and external providers. This role blends compassionate care with strategic oversight-perfect for someone who thrives in both people-centered and data-driven environments. This is a Monday through Friday, first shift hybrid position
What You'll Do:
💡 Provide best practices and guidance to elevate program outcomes
📝 Prepare professional documentation, evaluations, and reports
🤝 Build strong relationships with families, providers, and community partners
💼 Support budgeting, funding applications, and sustainability efforts
📊 Lead quality assurance initiatives, develop policies, and analyze performance data
🧠 Interpret regulations and ensure compliance with DHS 36 standards
🗣️ Train and consult with service providers to ensure clean claims and high-quality documentation
What You Bring:
🎓 Bachelor's degree in social work, psychology, or related field (or equivalent experience)
📈 3+ years of professional experience in human services or quality assurance
🧩 Strong organizational, communication, and analytical skills
🧠 Deep understanding of social dynamics, health systems, and community resources
🚗 Valid driver's license and ability to travel up to 50%
Perks & Benefits:
🏡 Hybrid work environment for flexibility and balance
📅 Monday through Friday schedule-your weekends are yours!
💵 Competitive compensation at $22-$24 per hour
🎓 Public Service Loan Forgiveness (PSLF) eligibility + navigation support through Summer
🩺 Medical, Dental, and Vision Insurance
💳 Flexible Spending Accounts for dependent and health care
🚗 Mileage reimbursement
🕒 Generous Paid Time Off + 10 Paid Holidays
💼 403B retirement plan with employee contribution options
📈 Annual raises prioritized for all employees
🧘 Calm Wellness App - Premium Access
🎓 Student loan navigation support with Summer, PBC
💸 Early Earned Wage Access via UKG Wallet
🧠 Employee Assistance Program (EAP)
🏆 Service Awards and Employee Recognition
Why Join Us?
Be part of a mission-driven organization that values innovation, collaboration, and continuous improvement.
Work in a supportive environment where your expertise helps shape the future of care and service delivery.
Enjoy opportunities for professional growth, training, and meaningful community impact.
LSS is an Equal Opportunity Employer (EOE)
Internal: ACBS Program Lead
Program assistant job in Winona, MN
is for internal employees only.
ABOUT US:
Hiawatha Valley Mental Health Center (HVMHC) is a trusted leader in providing exceptional, person-centered behavioral health services to our communities. Founded in 1965 by a dedicated group of community members and government officials from Houston, Wabasha, and Winona counties, we have since expanded our services across Winona, Houston, Wabasha, Goodhue, and Fillmore counties.
At HVMHC, we recognize the importance of work-life balance and offer flexible scheduling to support our employees' needs. We are committed to professional growth and prioritize internal promotions whenever possible. For team members pursuing licensure, we provide free clinical supervision to help you achieve your goals. Additionally, we utilize Eleos, an augmented intelligence software, to assist with case note documentation-allowing our staff to focus more on client care.
We are dedicated to fostering a diverse, inclusive, and supportive workplace where team members and clients feel valued and respected. We welcome professionals from all backgrounds and experiences who share our commitment to providing high-quality behavioral health services.
TITLE: Community Based Services Lead
PROGRAM: Adult Community Based Services
JOB SUMMARY: This position entails approximately 50% time spent providing work direction, technical guidance, and ensuring quality control in define location. This individual will also perform direct service to consumers in CBS (Community Based Service) program for the remaining 50% of the time.
JOB RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:
Assumes responsibility for direct service work in the CBS program, to include maintaining assigned caseload of clients.
Oversees the general operations of the Community Based Services department in designated location.
Assists the Program Director in the formulation, evaluation and installation of policies, procedures, and scheduling for the program.
Assist with evaluation of staffing and program needs.
Provides consultation to staff, other departments in the agency, and to community resources.
Attend and participate in scheduled community events, staff meetings, and staff committees as assigned; as well as workshops, conferences and in-service presentations, as directed by Program Director.
Participate in clinical supervision once a month.
Assume responsibility for meeting productivity standards established by the Program Director.
Assume responsibility for obtaining and updating/maintaining case files, appropriate case notes and billing documentation as mandated by the agency and state.
Assure compliance with rules, regulations, licenses and/or certification standards for the program.
Must be able to support clients during crisis situations utilizing verbal de-escalation and ground techniques.
Attend conferences, in-services, and training necessary to meet licensure and program requirements.
Participate in evening programming if/as needed.
Provide necessary internal reports to staff as needed.
Provide technical assistance to staff including but not limited to orientation, training, arranging schedules and shadowing.
Possess a vehicle, valid driver license, and valid auto insurance.
PHYSICAL REQUIREMENTS FOR POSITION:
Must be able to move in a manner conducive to the execution of daily activities. While performing the duties of this job, the employee must communicate with others and exchange information.
The employee regularly operates equipment (listed below) on a daily basis. Occasional bending and lifting of office materials may be .
NON-ESSENTIAL FUNCTIONS: Perform other duties as assigned by the Program Director.
EQUIPMENT USED: Computer, telephone, office equipment, vehicle.
JOB QUALIFICATIONS AND REQUIREMENTS:
Must meet minimum qualifications as a Mental Health Practitioner as outlined in MN Statute 245i.04: Sec. 245I.04 MN Statutes
Ability to work with serious and persistent mentally ill individuals in a community based setting.
Ability to problem solve and critically think to make appropriate decisions efficiently.
Possess a high level of human relation skills.
Effective organization and time management capabilities
Enhanced written and verbal communication skills.
Must be able to move around building at a rapid pace in response to emergencies.
Must have access to and be able to operate a motor vehicle.
Must have the ability to use a computer.
Must be able to maintain confidentiality.
Must possess a vehicle valid driver's license and a willingness to travel as needed to client or organization locations throughout SE MN.
WORK ENVIRONMENT:
Hiawatha Valley Mental Health Center is committed to providing a safe and inclusive work environment free from harassment, violence and discrimination. Our inclusive work environment represents many different backgrounds, cultures and viewpoints. The core values we live by include: integrity, respect, people focused, community focused, continuous improvement, compassion, partnership and collaboration, empowerment and financial stewardship. All Hiawatha Valley Mental Health Center owned facilities are smoke/drug free environments, with some exposure to excessive noise, dust and temperature. The employee is occasionally exposed to a variety of conditions at client sites.
SUPERVISED BY: Community Based Services Director
SUPERVISES: none
POSITION DESIGNATION: Non-Exempt, Full Time
EMPLOYEE BENEFITS:
We are proud to offer a comprehensive benefits package designed to support your well-being, professional development, and financial security:
Paid Time Off & Leave
Paid Leave Time: Begins accruing at 4.46 hours per paycheck, with 16 hours available upon hire (prorated for PT employees).
Holidays: 8 paid holidays, plus 2 floating holidays (prorated for PT employees).
Additional Paid Leave:
Up to 10 days of jury duty leave
Up to 5 days of bereavement leave
1 personal day per year
Professional Development Support
Up to $2,000 tuition reimbursement
Up to $1,500 for continuing education
Health & Wellness Benefits
Medical, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance offered for employees working between 30-40 hours per week.
20% YMCA membership discount OR $50 fitness reimbursement per year
Retirement Savings
Retirement plan with employer match of 50% match up to 6%, for employees working between 20-40 hours per week.
EEO STATMENT:
Hiawatha Valley Mental Health Center is an Equal Opportunity Employer. We welcome all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
APPLICATION PROCESS:
A background check is required as part of the hiring process. Depending on the role, applicants may also need to complete a Mental Health Practitioner Verification Form or Professional Conduct Inquiry Form.