Program evaluator vs service assistant

The differences between program evaluators and service assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a program evaluator and a service assistant. Additionally, a program evaluator has an average salary of $55,579, which is higher than the $31,928 average annual salary of a service assistant.

The top three skills for a program evaluator include data collection, program evaluation and eligibility determination. The most important skills for a service assistant are excellent interpersonal, basic math, and customer satisfaction.

Program evaluator vs service assistant overview

	Program Evaluator	Service Assistant
Yearly salary	$55,579	$31,928
Hourly rate	$26.72	$15.35
Growth rate	12%	12%
Number of jobs	63,544	69,115
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 49%
Average age	43	43
Years of experience	12	12

What does a program evaluator do?

Program Evaluators ensure all information used in the program is accurate and evaluates the program's success as well as pointing out its weaknesses.

What does a service assistant do?

A Service Assistant's responsibility depends on the line of work or industry involved. However, the primary responsibility of a Service Assistant is to respond to a customer's inquiry and offer them assistance, a suggestion, or a solution. Aside from ensuring customer satisfaction, a Service Assistant may also process payments, discuss product information, and sell products or services in adherence to the company's policies and regulations. Furthermore, A Service Assistant needs to keep records of transactions at all times and report to management or supervisors.

Program evaluator vs service assistant salary

Program evaluators and service assistants have different pay scales, as shown below.

	Program Evaluator	Service Assistant
Average salary	$55,579	$31,928
Salary range	Between $39,000 And $77,000	Between $23,000 And $43,000
Highest paying City	Washington, DC	Washington, DC
Highest paying state	New Jersey	Hawaii
Best paying company	Booz Allen Hamilton	Beth Israel Deaconess Medical Center
Best paying industry	Education	Government

Differences between program evaluator and service assistant education

There are a few differences between a program evaluator and a service assistant in terms of educational background:

	Program Evaluator	Service Assistant
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 49%
Most common major	Psychology	Business
Most common college	Northwestern University	Northwestern University

Program evaluator vs service assistant demographics

Here are the differences between program evaluators' and service assistants' demographics:

	Program Evaluator	Service Assistant
Average age	43	43
Gender ratio	Male, 29.3% Female, 70.7%	Male, 35.8% Female, 64.2%
Race ratio	Black or African American, 12.6% Unknown, 5.3% Hispanic or Latino, 24.4% Asian, 6.7% White, 48.7% American Indian and Alaska Native, 2.3%	Black or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.7% White, 54.2% American Indian and Alaska Native, 2.1%
LGBT Percentage	11%	11%

Differences between program evaluator and service assistant duties and responsibilities

Program evaluator example responsibilities.

Serve as data analyst, proficient in SPSS.
Collect the data and analyze it using SPSS.
Maintain current with both FAA and CSR complex set of guidelines, requirements, protocols, and policy.
Determine eligibility for FAA programs.
Maintain HIPAA confidentiality of records.
Provide training on relevant regional expertise to DOD polygraphers & background investigators.

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Service assistant example responsibilities.

Manage day-to-day operations including contract management, accounts payable, receivables, payroll and general administrative assistance.
Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
Manage and update company Facebook page with daily updates, finding/sharing relevant and interesting information, and encouraging fan engagement.
Function as part of the trauma team by performing CPR.
Set up and maintain CPR certifications for all instructional aids.
Review supplies, materials, vendor selection for WIS and NICU.

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Program evaluator vs service assistant skills

Common program evaluator skills

Data Collection, 11%
Program Evaluation, 11%
Eligibility Determination, 10%
Data Analysis, 6%
SPSS, 4%
Technical Assistance, 4%

Common service assistant skills

Excellent Interpersonal, 17%
Basic Math, 13%
Customer Satisfaction, 10%
Math, 7%
Patients, 6%
Veterans, 6%

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Updated January 8, 2025

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