Program support clerk vs lead clerk

The differences between program support clerks and lead clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a program support clerk and a lead clerk. Additionally, a program support clerk has an average salary of $37,768, which is higher than the $35,109 average annual salary of a lead clerk.

The top three skills for a program support clerk include patients, program support and customer service. The most important skills for a lead clerk are basic math, cleanliness, and math.

Program support clerk vs lead clerk overview

	Program Support Clerk	Lead Clerk
Yearly salary	$37,768	$35,109
Hourly rate	$18.16	$16.88
Growth rate	-5%	-5%
Number of jobs	187,816	73,715
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 32%
Average age	47	47
Years of experience	2	2

Program support clerk vs lead clerk salary

Program support clerks and lead clerks have different pay scales, as shown below.

	Program Support Clerk	Lead Clerk
Average salary	$37,768	$35,109
Salary range	Between $29,000 And $47,000	Between $28,000 And $43,000
Highest paying City	-	Bakersfield, CA
Highest paying state	-	California
Best paying company	-	Harrington Raceway & Casino
Best paying industry	-	Professional

Differences between program support clerk and lead clerk education

There are a few differences between a program support clerk and a lead clerk in terms of educational background:

	Program Support Clerk	Lead Clerk
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 32%
Most common major	Business	Business
Most common college	Western Carolina University	Western Carolina University

Program support clerk vs lead clerk demographics

Here are the differences between program support clerks' and lead clerks' demographics:

	Program Support Clerk	Lead Clerk
Average age	47	47
Gender ratio	Male, 36.7% Female, 63.3%	Male, 33.7% Female, 66.3%
Race ratio	Black or African American, 12.5% Unknown, 4.5% Hispanic or Latino, 16.5% Asian, 8.0% White, 57.5% American Indian and Alaska Native, 1.0%	Black or African American, 9.7% Unknown, 4.4% Hispanic or Latino, 21.1% Asian, 7.0% White, 56.8% American Indian and Alaska Native, 1.0%
LGBT Percentage	6%	6%

Differences between program support clerk and lead clerk duties and responsibilities

Program support clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Develop PowerPoint presentations containing charts/graphs and other visuals aids for briefings.
Verify financial and citizenship information/documentation.
Assist in coordinating security functions with contractors, DOD personnel, military and civilians.
Access to classify and unclassify documentation in accordance with DoD regulations.
Verify financial and citizenship information/documentation.

Lead clerk example responsibilities.

Manage schedule and payroll by using specific management software.
Manage orthopedic accounts regarding payment posting through IDX medical systems.
Promote excellent customer service, cleanliness and customer satisfaction.
Train and develop associates on POS system.
Maintain a thorough knowledge of POS and database management software.
Support retail and payroll departments as needed by filling in during absences or when workload is high.

Program support clerk vs lead clerk skills

Common program support clerk skills

Patients, 21%
Program Support, 17%
Customer Service, 10%
Data Entry, 8%
Scheduling Appointments, 5%
Telephone Calls, 4%

Common lead clerk skills

Basic Math, 26%
Cleanliness, 10%
Math, 10%
Customer Complaints, 7%
Customer Service, 6%
Store Operations, 6%