Records clerk vs claims clerk

The differences between records clerks and claims clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a claims clerk has an average salary of $32,815, which is higher than the $29,795 average annual salary of a records clerk.

The top three skills for a records clerk include data entry, customer service and digital database. The most important skills for a claims clerk are data entry, customer service, and clerical support.

Records clerk vs claims clerk overview

	Records Clerk	Claims Clerk
Yearly salary	$29,795	$32,815
Hourly rate	$14.32	$15.78
Growth rate	-	-3%
Number of jobs	101,023	78,588
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 31%
Average age	46	44
Years of experience	-	4

What does a records clerk do?

A records clerk is responsible for performing clerical and administrative duties, filing important documents, and keeping the company's files safe. Records clerks sort papers accurately and provide the files only to authorized personnel. They categorize records efficiently and dispose of unnecessary files, following correct procedures of the organization. A records clerk maintains a records database for easy tracking and retrieving of files. A records clerk must have excellent organizational and time-management skills, especially when compiling documents that are urgently needed.

What does a claims clerk do?

Claims clerks review the forms and documents for insurance claims to check for missing information and attachments. The data they obtain is entered into their database for safekeeping and quick retrieval. They should know the answers to their clients' questions about the regulations, policies, and procedures covered by their insurance policy. These clerks prepare documents that their agents use to present to their clients. When working for this position, a person must have the ability to communicate well and be familiar with computer applications.

Records clerk vs claims clerk salary

Records clerks and claims clerks have different pay scales, as shown below.

	Records Clerk	Claims Clerk
Average salary	$29,795	$32,815
Salary range	Between $23,000 And $38,000	Between $27,000 And $39,000
Highest paying City	Boston, MA	-
Highest paying state	Maine	-
Best paying company	Saint Xavier University	-
Best paying industry	Government	-

Differences between records clerk and claims clerk education

There are a few differences between a records clerk and a claims clerk in terms of educational background:

	Records Clerk	Claims Clerk
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 31%
Most common major	Business	Business
Most common college	Western Carolina University	-

Records clerk vs claims clerk demographics

Here are the differences between records clerks' and claims clerks' demographics:

	Records Clerk	Claims Clerk
Average age	46	44
Gender ratio	Male, 25.2% Female, 74.8%	Male, 17.5% Female, 82.5%
Race ratio	Black or African American, 11.1% Unknown, 4.5% Hispanic or Latino, 15.9% Asian, 5.4% White, 62.2% American Indian and Alaska Native, 0.9%	Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%
LGBT Percentage	9%	11%

Differences between records clerk and claims clerk duties and responsibilities

Records clerk example responsibilities.

Utilize SharePoint and Accutrac to convert information, by ensuring constant communication with department records coordinator and project leads.
Review case files for evictions.
Proofread all legal documents for signatures.
Provide the statistics on a Powerpoint presentation.
Compute, record, and proofread reports.
Patrol designate districts in patrol cars and on foot.

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Claims clerk example responsibilities.

Manage adding and removing vendors through claims automate system to ensure they are in compliance with IRS regulations.
File commercial, worker's comp, Medicare, and Medicaid claims to insurance carriers and employers.
Open and sort mail by claim types (HCPA UB 92 and T18).
Process medical HMO claims, POS claims, PPO claims and fee for service claims.
Review, scan, and file HCFA forms
Audit paper claims for accuracy in CPT and ICD9 codes.

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Records clerk vs claims clerk skills

Common records clerk skills

Data Entry, 24%
Customer Service, 20%
Digital Database, 6%
Office Equipment, 4%
Management System, 4%
Computer System, 4%

Common claims clerk skills

Data Entry, 26%
Customer Service, 9%
Clerical Support, 7%
Computer System, 5%
Medical Claims, 4%
Process Claims, 4%

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Updated January 8, 2025

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