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The differences between records clerks and support clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a support clerk has an average salary of $35,159, which is higher than the $29,795 average annual salary of a records clerk.
The top three skills for a records clerk include data entry, customer service and digital database. The most important skills for a support clerk are customer service, data entry, and patients.
| Records Clerk | Support Clerk | |
| Yearly salary | $29,795 | $35,159 |
| Hourly rate | $14.32 | $16.90 |
| Growth rate | - | -5% |
| Number of jobs | 101,023 | 163,168 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 38% |
| Average age | 46 | 47 |
| Years of experience | - | 2 |
A records clerk is responsible for performing clerical and administrative duties, filing important documents, and keeping the company's files safe. Records clerks sort papers accurately and provide the files only to authorized personnel. They categorize records efficiently and dispose of unnecessary files, following correct procedures of the organization. A records clerk maintains a records database for easy tracking and retrieving of files. A records clerk must have excellent organizational and time-management skills, especially when compiling documents that are urgently needed.
A support clerk is primarily in charge of performing administrative support tasks in an office, making the daily workflow easier. Their responsibilities typically include preparing and processing documentation, answering and forwarding calls, handling correspondence, disseminating and organizing files, and running errands as needed. They may also update databases, maintaining records of all transactions. Furthermore, as a support clerk, it is essential to maintain an active communication line with staff, coordinating to ensure efficient and smooth workplace operations.
Records clerks and support clerks have different pay scales, as shown below.
| Records Clerk | Support Clerk | |
| Average salary | $29,795 | $35,159 |
| Salary range | Between $23,000 And $38,000 | Between $22,000 And $54,000 |
| Highest paying City | Boston, MA | San Diego, CA |
| Highest paying state | Maine | Hawaii |
| Best paying company | Saint Xavier University | Los Alamos National Laboratory |
| Best paying industry | Government | Government |
There are a few differences between a records clerk and a support clerk in terms of educational background:
| Records Clerk | Support Clerk | |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Stanford University |
Here are the differences between records clerks' and support clerks' demographics:
| Records Clerk | Support Clerk | |
| Average age | 46 | 47 |
| Gender ratio | Male, 25.2% Female, 74.8% | Male, 26.1% Female, 73.9% |
| Race ratio | Black or African American, 11.1% Unknown, 4.5% Hispanic or Latino, 15.9% Asian, 5.4% White, 62.2% American Indian and Alaska Native, 0.9% | Black or African American, 10.7% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 8.4% White, 54.6% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 9% | 6% |